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book.book Page 2 Wednesday, June 20, 2012 2:23 PM Notes, Cautions, and Warnings NOTE: A NOTE indicates important information that helps you make better use of your computer. CAUTION: A CAUTION indicates potential damage to hardware or loss of data if instructions are not followed. WARNING: A WARNING indicates a potential for property damage, personal injury, or death. ____________________ © 2012 Dell Inc. Trademarks used in this text: Dell™, the DELL logo, and XPS™ are trademarks of Dell Inc.
book.book Page 3 Wednesday, June 20, 2012 2:23 PM Contents Before You Begin . . . . . . . . . . . . . . . . . . . . . . . . . . . Turn Off Your Computer and Connected Devices . Safety Instructions . . . . . . . . . . . . . . . . . . . . . . Recommended Tools . . . . . . . . . . . . . . . . . . . . . . . 9 9 10 . . . . . . . . . 11 . . . . . . . . . . . . . . . . . . 12 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12 After Working Inside Your Computer . Removing the Base Cover .
book.book Page 4 Wednesday, June 20, 2012 2:23 PM Removing the Battery Prerequisites. Procedure . . . . . . . . . . . . . . . . . . . . . . . . 25 . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25 25 . . . . . . . . . . . . . . . . . . . . . . . . . . . . Replacing the Battery Procedure . . . Postrequisites . . . . . . . . . . . . . . . . . . . . . . . 26 . . . . . . . . . . . . . . . . . . . . . . . . . . . 26 26 . . . . . . . . . . . . . . . . . . . . . . . . . . .
book.book Page 5 Wednesday, June 20, 2012 2:23 PM Removing the Power/Battery Status-Light Board 40 Prerequisites. Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40 40 Replacing the Power/Battery Status-Light Board 42 Procedure . . . Postrequisites . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Removing the Coin-Cell Battery . Prerequisites. Procedure . . . . .
book.book Page 6 Wednesday, June 20, 2012 2:23 PM Removing the System Board . Prerequisites. Procedure . . . . . . . . . . . . . . . . . . 52 . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52 53 . . . . . . . . . . . . . . . . . . . . . . . . . . . . Replacing the System Board . . . . . . . . . . . . . . . . . Procedure . . . . . . . . . . . . . . . . . . Postrequisites . . . . . . . . . . . . . . . . Entering the Service Tag in the BIOS . . . . . . . . . . . . . 57 57 57 . . . . . . .
book.book Page 7 Wednesday, June 20, 2012 2:23 PM Flashing the BIOS . . . . . . . . . . . . . . . . . . . . . . . . . .
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book.book Page 9 Wednesday, June 20, 2012 2:23 PM Before You Begin Turn Off Your Computer and Connected Devices CAUTION: To avoid losing data, save and close all open files and exit all open programs before you turn off your computer. 1 2 Save and close all open files and exit all open programs. Click Start and click Shut down. Microsoft Windows shuts down and then the computer turns off.
book.book Page 10 Wednesday, June 20, 2012 2:23 PM CAUTION: When you disconnect a cable, pull on its connector or on its pull-tab, not on the cable itself. Some cables have connectors with locking tabs or thumb-screws that you must disengage before disconnecting the cable. When disconnecting cables, keep them evenly aligned to avoid bending any connector pins. When connecting cables, ensure that the connectors and ports are correctly oriented and aligned.
book.book Page 11 Wednesday, June 20, 2012 2:23 PM After Working Inside Your Computer After you complete replacement procedures, ensure the following: • Replace all screws and ensure that no stray screws remain inside your computer. • Connect any external devices, cables, cards, and any other part(s) you removed before working on your computer. • Connect your computer and all attached devices to their electrical outlets.
book.book Page 12 Wednesday, June 20, 2012 2:23 PM Removing the Base Cover WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in "Before You Begin" on page 9. After working inside your computer, follow the instructions in "After Working Inside Your Computer" on page 11. For additional safety best practices information, see the Regulatory Compliance Homepage at dell.com/regulatory_compliance.
book.book Page 13 Wednesday, June 20, 2012 2:23 PM 5 Remove the screws that secure the base-cover assembly to the palm-rest assembly. 6 Starting from the back of the computer, carefully pry the base-cover assembly, turn the base-cover assembly over, and place it on the palm-rest assembly.
book.book Page 14 Wednesday, June 20, 2012 2:23 PM 7 Lift the connector latch and using the pull-tab, disconnect the battery-LED-board cable from the system-board. 5 1 2 3 4 8 14 1 connector latch 2 pull-tab 3 battery-LED-board cable 4 base-cover assembly 5 battery-LED board Remove the battery-LED board from the base-cover assembly. See "Removing the Battery-LED Board" on page 19.
book.book Page 15 Wednesday, June 20, 2012 2:23 PM Replacing the Base Cover WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in "Before You Begin" on page 9. After working inside your computer, follow the instructions in "After Working Inside Your Computer" on page 11. For additional safety best practices information, see the Regulatory Compliance Homepage at dell.com/regulatory_compliance.
book.book Page 16 Wednesday, June 20, 2012 2:23 PM Removing the System Badge WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in "Before You Begin" on page 9. After working inside your computer, follow the instructions in "After Working Inside Your Computer" on page 11. For additional safety best practices information, see the Regulatory Compliance Homepage at dell.com/regulatory_compliance.
book.book Page 17 Wednesday, June 20, 2012 2:23 PM 2 Turn the base-cover assembly over. 3 Using your fingertips, carefully turn the system badge over and remove the tapes from the slots on the base-cover assembly. 4 Lift the system badge off the base-cover assembly.
book.book Page 18 Wednesday, June 20, 2012 2:23 PM Replacing the System Badge WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in "Before You Begin" on page 9. After working inside your computer, follow the instructions in "After Working Inside Your Computer" on page 11. For additional safety best practices information, see the Regulatory Compliance Homepage at dell.com/regulatory_compliance.
book.book Page 19 Wednesday, June 20, 2012 2:23 PM Removing the Battery-LED Board WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in "Before You Begin" on page 9. After working inside your computer, follow the instructions in "After Working Inside Your Computer" on page 11. For additional safety best practices information, see the Regulatory Compliance Homepage at dell.com/regulatory_compliance.
book.book Page 20 Wednesday, June 20, 2012 2:23 PM 4 Remove the screw that secures the battery-LED board to the base cover. 5 Lift and slide the battery-LED board out of the tab on the base cover.
book.book Page 21 Wednesday, June 20, 2012 2:23 PM Replacing the Battery-LED Board WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in "Before You Begin" on page 9. After working inside your computer, follow the instructions in "After Working Inside Your Computer" on page 11. For additional safety best practices information, see the Regulatory Compliance Homepage at dell.com/regulatory_compliance.
book.book Page 22 Wednesday, June 20, 2012 2:23 PM Removing the Speakers WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in "Before You Begin" on page 9. After working inside your computer, follow the instructions in "After Working Inside Your Computer" on page 11. For additional safety best practices information, see the Regulatory Compliance Homepage at dell.com/regulatory_compliance.
book.book Page 23 Wednesday, June 20, 2012 2:23 PM 2 Disconnect the speaker cable from the I/O-board connector. 3 Note the location of the tape that secures the speaker cable to the battery and peel the tape off. 4 Remove the screws that secure the speakers to the palm-rest assembly. 5 Lift the speakers, along with the speaker cable, away from the palm-rest assembly.
book.book Page 24 Wednesday, June 20, 2012 2:23 PM Replacing the Speakers WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in "Before You Begin" on page 9. After working inside your computer, follow the instructions in "After Working Inside Your Computer" on page 11. For additional safety best practices information, see the Regulatory Compliance Homepage at dell.com/regulatory_compliance.
book.book Page 25 Wednesday, June 20, 2012 2:23 PM Removing the Battery WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in "Before You Begin" on page 9. After working inside your computer, follow the instructions in "After Working Inside Your Computer" on page 11. For additional safety best practices information, see the Regulatory Compliance Homepage at dell.com/regulatory_compliance.
book.book Page 26 Wednesday, June 20, 2012 2:23 PM Replacing the Battery WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in "Before You Begin" on page 9. After working inside your computer, follow the instructions in "After Working Inside Your Computer" on page 11. For additional safety best practices information, see the Regulatory Compliance Homepage at dell.com/regulatory_compliance.
book.book Page 27 Wednesday, June 20, 2012 2:23 PM Removing the Memory Module WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in "Before You Begin" on page 9. After working inside your computer, follow the instructions in "After Working Inside Your Computer" on page 11. For additional safety best practices information, see the Regulatory Compliance Homepage at dell.com/regulatory_compliance.
book.book Page 28 Wednesday, June 20, 2012 2:23 PM 2 Using your fingertips, carefully spread apart the securing clips on each end of the memory-module connector until the memory module pops up. 3 Remove the memory module from the memory-module connector.
book.book Page 29 Wednesday, June 20, 2012 2:23 PM Replacing the Memory Module WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in "Before You Begin" on page 9. After working inside your computer, follow the instructions in "After Working Inside Your Computer" on page 11. For additional safety best practices information, see the Regulatory Compliance Homepage at dell.com/regulatory_compliance.
book.book Page 30 Wednesday, June 20, 2012 2:23 PM Postrequisites 1 Replace the battery. See "Replacing the Battery" on page 26. 2 Replace the speakers. See "Replacing the Speakers" on page 24. 3 Follow the instructions from step 2 to step 6 in "Replacing the Base Cover" on page 15. 4 Turn on the computer. As the computer boots, it detects the memory module(s) and automatically updates the system configuration information.
book.book Page 31 Wednesday, June 20, 2012 2:23 PM Removing the Wireless Mini-Card WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in "Before You Begin" on page 9. After working inside your computer, follow the instructions in "After Working Inside Your Computer" on page 11. For additional safety best practices information, see the Regulatory Compliance Homepage at dell.com/regulatory_compliance.
book.book Page 32 Wednesday, June 20, 2012 2:23 PM 3 Slide and remove the wireless-mini card from the system board.
book.book Page 33 Wednesday, June 20, 2012 2:23 PM Replacing the Wireless Mini-Card WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in "Before You Begin" on page 9. After working inside your computer, follow the instructions in "After Working Inside Your Computer" on page 11. For additional safety best practices information, see the Regulatory Compliance Homepage at dell.com/regulatory_compliance.
book.book Page 34 Wednesday, June 20, 2012 2:23 PM Removing the mSATA/WWAN Mini-Card WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in "Before You Begin" on page 9. After working inside your computer, follow the instructions in "After Working Inside Your Computer" on page 11. For additional safety best practices information, see the Regulatory Compliance Homepage at dell.com/regulatory_compliance.
book.book Page 35 Wednesday, June 20, 2012 2:23 PM Replacing the mSATA/WWAN Card WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in "Before You Begin" on page 9. After working inside your computer, follow the instructions in "After Working Inside Your Computer" on page 11. For additional safety best practices information, see the Regulatory Compliance Homepage at dell.com/regulatory_compliance.
book.book Page 36 Wednesday, June 20, 2012 2:23 PM Removing the Hard Drive WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in "Before You Begin" on page 9. After working inside your computer, follow the instructions in "After Working Inside Your Computer" on page 11. For additional safety best practices information, see the Regulatory Compliance Homepage at dell.com/regulatory_compliance.
book.book Page 37 Wednesday, June 20, 2012 2:23 PM 2 Using the pull-tab, disconnect the hard-drive cable from the system board. 3 Peel the mylar from the hard-drive assembly. 4 Remove the screws that secure the hard-drive assembly to the palm-rest assembly. 5 Lift the hard-drive assembly, along with its cable, out of the palm-rest assembly. 6 Lift the hard-drive assembly, along with its cable, out of the palm-rest assembly.
book.book Page 38 Wednesday, June 20, 2012 2:23 PM 8 Remove the screws that secure the hard-drive bracket to the hard drive. 9 Slide the hard drive out of the hard-drive bracket.
book.book Page 39 Wednesday, June 20, 2012 2:23 PM Replacing the Hard Drive WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in "Before You Begin" on page 9. After working inside your computer, follow the instructions in "After Working Inside Your Computer" on page 11. For additional safety best practices information, see the Regulatory Compliance Homepage at dell.com/regulatory_compliance.
book.book Page 40 Wednesday, June 20, 2012 2:23 PM Removing the Power/Battery Status-Light Board WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in "Before You Begin" on page 9. After working inside your computer, follow the instructions in "After Working Inside Your Computer" on page 11. For additional safety best practices information, see the Regulatory Compliance Homepage at dell.com/regulatory_compliance.
book.book Page 41 Wednesday, June 20, 2012 2:23 PM 4 Lift the power/battery status-light board, along with its cable, off the palm-rest assembly.
book.book Page 42 Wednesday, June 20, 2012 2:23 PM Replacing the Power/Battery Status-Light Board WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in "Before You Begin" on page 9. After working inside your computer, follow the instructions in "After Working Inside Your Computer" on page 11. For additional safety best practices information, see the Regulatory Compliance Homepage at dell.com/regulatory_compliance.
book.book Page 43 Wednesday, June 20, 2012 2:23 PM Removing the Coin-Cell Battery WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in "Before You Begin" on page 9. After working inside your computer, follow the instructions in "After Working Inside Your Computer" on page 11. For additional safety best practices information, see the Regulatory Compliance Homepage at dell.com/regulatory_compliance.
book.book Page 44 Wednesday, June 20, 2012 2:23 PM Replacing the Coin-Cell Battery WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in "Before You Begin" on page 9. After working inside your computer, follow the instructions in "After Working Inside Your Computer" on page 11. For additional safety best practices information, see the Regulatory Compliance Homepage at dell.com/regulatory_compliance.
book.book Page 45 Wednesday, June 20, 2012 2:23 PM Removing the Fan WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in "Before You Begin" on page 9. After working inside your computer, follow the instructions in "After Working Inside Your Computer" on page 11. For additional safety best practices information, see the Regulatory Compliance Homepage at dell.com/regulatory_compliance.
book.book Page 46 Wednesday, June 20, 2012 2:23 PM Replacing the Fan WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in "Before You Begin" on page 9. After working inside your computer, follow the instructions in "After Working Inside Your Computer" on page 11. For additional safety best practices information, see the Regulatory Compliance Homepage at dell.com/regulatory_compliance.
book.book Page 47 Wednesday, June 20, 2012 2:23 PM Removing the Processor Heat-Sink WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in "Before You Begin" on page 9. After working inside your computer, follow the instructions in "After Working Inside Your Computer" on page 11. For additional safety best practices information, see the Regulatory Compliance Homepage at dell.com/regulatory_compliance.
book.book Page 48 Wednesday, June 20, 2012 2:23 PM Replacing the Processor Heat-Sink WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in "Before You Begin" on page 9. After working inside your computer, follow the instructions in "After Working Inside Your Computer" on page 11. For additional safety best practices information, see the Regulatory Compliance Homepage at dell.com/regulatory_compliance.
book.book Page 49 Wednesday, June 20, 2012 2:23 PM Removing the I/O Board WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in "Before You Begin" on page 9. After working inside your computer, follow the instructions in "After Working Inside Your Computer" on page 11. For additional safety best practices information, see the Regulatory Compliance Homepage at dell.com/regulatory_compliance.
book.book Page 50 Wednesday, June 20, 2012 2:23 PM 4 Remove the screws that secure the I/O board to the palm-rest assembly. 5 Lift the I/O board at an angle and release it from the tab on the palm-rest assembly. 6 Remove the I/O board off the palm-rest assembly.
book.book Page 51 Wednesday, June 20, 2012 2:23 PM Replacing the I/O Board WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in "Before You Begin" on page 9. After working inside your computer, follow the instructions in "After Working Inside Your Computer" on page 11. For additional safety best practices information, see the Regulatory Compliance Homepage at dell.com/regulatory_compliance.
book.book Page 52 Wednesday, June 20, 2012 2:23 PM Removing the System Board WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in "Before You Begin" on page 9. After working inside your computer, follow the instructions in "After Working Inside Your Computer" on page 11. For additional safety best practices information, see the Regulatory Compliance Homepage at dell.com/regulatory_compliance.
book.book Page 53 Wednesday, June 20, 2012 2:23 PM Procedure NOTE: Your computer’s Service Tag is located under the system badge. You must enter the Service Tag in the BIOS after you replace the system board. NOTE: Before disconnecting the cables from the system board, note the location of the connectors so that you can reconnect them correctly after you replace the system board. 1 Peel the mylar from the system board. 1 1 mylar 2 Disconnect the camera cable from the system board.
book.book Page 54 Wednesday, June 20, 2012 2:23 PM 4 Lift the connector latch and using, the pull-tab, disconnect the ribbon cable from the system board.
book.book Page 55 Wednesday, June 20, 2012 2:23 PM 5 Lift the connector latches and, using the pull-tabs, disconnect the touchpad cable, keyboard cable, power/battery status-light cable, and keyboard-backlight cable from the system board.
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book.book Page 57 Wednesday, June 20, 2012 2:23 PM Replacing the System Board WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in "Before You Begin" on page 9. After working inside your computer, follow the instructions in "After Working Inside Your Computer" on page 11. For additional safety best practices information, see the Regulatory Compliance Homepage at dell.com/regulatory_compliance.
book.book Page 58 Wednesday, June 20, 2012 2:23 PM Removing the Air Vent WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in "Before You Begin" on page 9. After working inside your computer, follow the instructions in "After Working Inside Your Computer" on page 11. For additional safety best practices information, see the Regulatory Compliance Homepage at dell.com/regulatory_compliance.
book.book Page 59 Wednesday, June 20, 2012 2:23 PM Replacing the Air Vent WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in "Before You Begin" on page 9. After working inside your computer, follow the instructions in "After Working Inside Your Computer" on page 11. For additional safety best practices information, see the Regulatory Compliance Homepage at dell.com/regulatory_compliance.
book.book Page 60 Wednesday, June 20, 2012 2:23 PM Removing the Display WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in "Before You Begin" on page 9. After working inside your computer, follow the instructions in "After Working Inside Your Computer" on page 11. For additional safety best practices information, see the Regulatory Compliance Homepage at dell.com/regulatory_compliance.
book.book Page 61 Wednesday, June 20, 2012 2:23 PM 3 Remove the screws that secure the display hinges to the palm-rest assembly. 4 Open the palm-rest assembly as far as possible. 1 2 3 5 1 screws (6) 3 palm-rest assembly 2 display hinges Slide and remove the palm-rest assembly from the display hinges and lift the palm-rest assembly away from the display.
book.book Page 62 Wednesday, June 20, 2012 2:23 PM Replacing the Display WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in "Before You Begin" on page 9. After working inside your computer, follow the instructions in "After Working Inside Your Computer" on page 11. For additional safety best practices information, see the Regulatory Compliance Homepage at dell.com/regulatory_compliance.
book.book Page 63 Wednesday, June 20, 2012 2:23 PM Removing the Keyboard WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in "Before You Begin" on page 9. After working inside your computer, follow the instructions in "After Working Inside Your Computer" on page 11. For additional safety best practices information, see the Regulatory Compliance Homepage at dell.com/regulatory_compliance.
book.book Page 64 Wednesday, June 20, 2012 2:23 PM Procedure CAUTION: The keycaps on the keyboard are fragile, easily dislodged, and time-consuming to replace. Be careful when removing and handling the keyboard. 1 Note the location of the mylars and peel them from the keyboard bracket. 1 1 2 64 mylars (3) Remove the screws that secure the keyboard bracket to the palm-rest assembly.
book.book Page 65 Wednesday, June 20, 2012 2:23 PM 3 Lift the keyboard bracket off the keyboard. 1 1 4 keyboard bracket Remove the screws that secure the keyboard to the palm-rest assembly.
book.book Page 66 Wednesday, June 20, 2012 2:23 PM 5 Lift the keyboard off the palm-rest assembly.
book.book Page 67 Wednesday, June 20, 2012 2:23 PM Replacing the Keyboard WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in "Before You Begin" on page 9. After working inside your computer, follow the instructions in "After Working Inside Your Computer" on page 11. For additional safety best practices information, see the Regulatory Compliance Homepage at dell.com/regulatory_compliance.
book.book Page 68 Wednesday, June 20, 2012 2:23 PM Removing the Palm Rest WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in "Before You Begin" on page 9. After working inside your computer, follow the instructions in "After Working Inside Your Computer" on page 11. For additional safety best practices information, see the Regulatory Compliance Homepage at dell.com/regulatory_compliance.
book.book Page 69 Wednesday, June 20, 2012 2:23 PM Procedure 1 Remove the screws that secure the palm rest to the display hinges. 2 Open the palm rest as far as possible.
book.book Page 70 Wednesday, June 20, 2012 2:23 PM 3 Slide and remove the palm rest from the display hinges and lift the palm rest away from the display.
book.book Page 71 Wednesday, June 20, 2012 2:23 PM Replacing the Palm Rest WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in "Before You Begin" on page 9. After working inside your computer, follow the instructions in "After Working Inside Your Computer" on page 11. For additional safety best practices information, see the Regulatory Compliance Homepage at dell.com/regulatory_compliance.
book.book Page 72 Wednesday, June 20, 2012 2:23 PM Flashing the BIOS The BIOS may require flashing when an update is available or when replacing the system board. To flash the BIOS: 1 Turn on the computer. 2 Go to support.dell.com/support/downloads. 3 Locate the BIOS update file for your computer: NOTE: The Service Tag for your computer is located on a label beneath the system badge at the back of your computer.
