User Manual

Installation of a PowerConnect Switch v1.4
10-14-08 Page 3 of 3
provisions that may not by varied by agreement. IF DELL CANCELS THIS SERVICE PURSUANT TO THIS PARAGRAPH,
CUSTOMER SHALL NOT BE ENTITLED TO ANY REFUND OF FEES PAID OR DUE TO DELL.
Relocation. This Service will be delivered to the site(s) indicated on the Customer’s invoice. This Service is not available
at all locations. Dell’s obligation to supply the Services to relocated Supported Products is subject to local service
availability and may be subject to additional fees, and to inspection and recertification of the relocated Supported Products
at Dell’s then current time and materials consulting rates. Customer will provide Dell with sufficient and safe access to
Customer’s facilities at no cost to Dell for Dell to fulfill Dell’s obligations.
Service Parts Ownership. All Dell service parts removed from the Supported Product and returned to Dell become the
property of Dell. Customer must pay Dell at the current retail price(s) for any service parts removed from the System and
retained by Customer (except for hard drives from systems covered by Keep Your Hard Drive service) if Customer has
received replacement parts from Dell. Dell uses new and reconditioned parts made by various manufacturers in performing
warranty repairs.
Term and Renewal. Customer will receive Services for the term indicated on Customer’s Dell invoice. Prior to the
expiration of the service term, Customer may be entitled to extend the term depending on available options then in effect
and in accordance with Dell’s then-current procedures.
In addition, Dell may, at its option, propose to renew this Service by sending Customer an invoice to renew the Services.
Customer may, at its option (where permitted by law), agree to such renewal of the Services by paying such invoice by the
due date. Payment of renewal invoices shall indicate Customer’s agreement to extend the term of this Service. By
renewing this Service, Customer agrees that the then-current terms will apply to the renewal period. If Customer elects not
to pay a renewal invoice, Services will be discontinued as of the expiration date set forth on the original or last paid
Customer invoice.
Transfer of Service. Subject to the limitations set forth in this Service Description, Customer may transfer this Service to a
third party who purchases Customer’s entire Supported Product before the expiration of the then-current service term,
provided Customer is the original purchaser of the Supported Product and this Service, or Customer purchased the
Supported Product and this Service from its original owner (or a previous transferee) and complied with all the transfer
procedures. A transfer fee may apply.
Please note that if Customer or Customer’s transferee moves the Supported Product to a geographic location in which this
Service is not available or not available at the same price as Customer paid for this Service, Customer may not have
coverage or may incur an additional charge to maintain the same categories of support coverage at the new location. If
Customer chooses not to pay such additional charges, Customer’s Service may be automatically changed to categories of
support which are available at such price or a lesser price in such new location with no refund available.
Global Website Information
Customer
Location Master Services Agreement PartnerDirect and Reseller
Dell Services
Acceptable Use
Policy
United States,
Latin America &
the Caribbean
www.dell.com/servicecontracts www.dell.com/termsandconditions www.dell.com/AUP
Canada
www.dell.ca/servicecontracts www.dell.ca www.dell.com/AUP
Europe, Middle
East & Africa
euro.dell.com/service-descriptions www.dell.com* www.dell.com/AUP
Asia, Pacific &
Japan
www.dell.com* www.dell.com* www.dell.com/AUP
* Please utilize the “Choose a Country/Region” drop-down menu at http://www.dell.com
PowerEdge and PowerConnect are trademarks of Dell, Inc.