Color Printer User Manual
Table Of Contents
- Dell™ 2150cn/2150cdn Color Printer
- User's Guide
- Before Beginning
- Setting up the Printer (Printer Setup)
- Preparing Printer Hardware
- Installing Optional Accessories
- Connecting Your Printer
- Setting the IP Address
- Loading Paper
- Installing Printer Drivers on the Windows Computers
- Installing Printer Drivers on the Macintosh Computers
- Installing Printer Drivers on the Linux Computers (CUPS)
- Using Your Printer
- Dell Printer Configuration Web Tool
- Print Media Guidelines
- Loading Print Media
- Operator Panel
- Printing
- Know Your Printer
- Understanding the Tool Box Menus
- Understanding the Printer Menus
- Understanding Your Printer Software
- Understanding Fonts
- Understanding Printer Messages
- Printing With Web Services on Devices (WSD)
- Specifications
- Maintaining Your Printer
- Maintaining Your Printer
- Removing Options
- Clearing Jams
- Troubleshooting
- Troubleshooting Guide
- Basic Printer Problems
- Display Problems
- Printing Problems
- Print Quality Problems
- The output is too light
- Toner smears or print comes off
- Random spots/Blurred images
- The entire output is blank
- Streaks appear on the output
- Part or the entire output is black
- Pitched color dots
- Vertical blanks
- Ghosting
- Light-induced fatigue
- Fog
- Bead-Carry-Out (BCO)
- Jagged characters
- Banding
- Auger mark
- Wrinkled/Stained paper
- Damage on the leading edge of paper
- Jam/Alignment Problems
- The top and side margins are incorrect
- Color registration is out of alignment
- Images are skewed
- Standard 250-Sheet Tray Misfeed Jam
- SSF Misfeed Jam
- Optional 250-Sheet Feeder Misfeed Jam
- Regi Jam (Exit Sensor On JAM)
- Exit Jam (Exit Sensor Off JAM)
- Standard 250-Sheet Tray/Optional 250-Sheet Feeder Multi-feed Jam
- SSF Multi-feed Jam
- Noise
- Problems With Installed Optional Accessories
- Other Problems
- Contacting Service
- Troubleshooting Guide
- Appendix
- Index
Troubleshooting Guide 431
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DELL CONFIDENTIAL – PRELIMINARY 9/13/10 - FOR PROOF ONLY
28
Troubleshooting Guide
Basic Printer Problems
Some printer problems can be easily resolved. If a problem occurs with your
printer, check each of the following:
The power cable is plugged into the printer and a properly grounded electrical
outlet.
• The printer is turned on.
• The electrical outlet is not turned off at any switch or breaker.
• Other electrical equipment plugged into the outlet are working.
• Optional memory is properly installed.
If you have checked all of the above and still have a problem, turn off the
printer, wait for 10 seconds, and then turn on the printer. This often fixes the
problem.
Display Problems
Problem Action
After the printer is turned on,
the display on the operator
panel is blank, keeps showing
Please wait..., or the back
light is not lit.
• Turn off the printer, wait for 10 seconds, and turn on
the printer.
• Self Test Message appears on the operator panel. When
the test is completed,
Ready to Print
is
displayed.
Menu settings changed from
the operator panel have no
effect.
Settings in the software program, the printer driver, or
the printer utilities are overriding the settings made on
the operator panel.