Color Printer User Manual
Table Of Contents
- Dell™ 2150cn/2150cdn Color Printer
- User's Guide
- Before Beginning
- Setting up the Printer (Printer Setup)
- Preparing Printer Hardware
- Installing Optional Accessories
- Connecting Your Printer
- Setting the IP Address
- Loading Paper
- Installing Printer Drivers on the Windows Computers
- Installing Printer Drivers on the Macintosh Computers
- Installing Printer Drivers on the Linux Computers (CUPS)
- Using Your Printer
- Dell Printer Configuration Web Tool
- Print Media Guidelines
- Loading Print Media
- Operator Panel
- Printing
- Know Your Printer
- Understanding the Tool Box Menus
- Understanding the Printer Menus
- Understanding Your Printer Software
- Understanding Fonts
- Understanding Printer Messages
- Printing With Web Services on Devices (WSD)
- Specifications
- Maintaining Your Printer
- Maintaining Your Printer
- Removing Options
- Clearing Jams
- Troubleshooting
- Troubleshooting Guide
- Basic Printer Problems
- Display Problems
- Printing Problems
- Print Quality Problems
- The output is too light
- Toner smears or print comes off
- Random spots/Blurred images
- The entire output is blank
- Streaks appear on the output
- Part or the entire output is black
- Pitched color dots
- Vertical blanks
- Ghosting
- Light-induced fatigue
- Fog
- Bead-Carry-Out (BCO)
- Jagged characters
- Banding
- Auger mark
- Wrinkled/Stained paper
- Damage on the leading edge of paper
- Jam/Alignment Problems
- The top and side margins are incorrect
- Color registration is out of alignment
- Images are skewed
- Standard 250-Sheet Tray Misfeed Jam
- SSF Misfeed Jam
- Optional 250-Sheet Feeder Misfeed Jam
- Regi Jam (Exit Sensor On JAM)
- Exit Jam (Exit Sensor Off JAM)
- Standard 250-Sheet Tray/Optional 250-Sheet Feeder Multi-feed Jam
- SSF Multi-feed Jam
- Noise
- Problems With Installed Optional Accessories
- Other Problems
- Contacting Service
- Troubleshooting Guide
- Appendix
- Index
![](/manual/dell/2150cn/color-printer-user-manual/images/img-461.png)
460 Troubleshooting Guide
FILE LOCATION: C:\Users\fxstdpc-
admin\Desktop\0630_UG??\Mioga_SFP_UG_FM\Mioga_SFP_UG_FM\section28.fm
DELL CONFIDENTIAL – PRELIMINARY 9/13/10 - FOR PROOF ONLY
SSF Misfeed Jam
2e Ensure that the print media is not curled.
Does this solve your problem?
The task is
complete.
Go to action 3a.
2f Is the print media damp? Go to action 3d. Go to action 3a.
3a Fan the print media.
Does this solve your problem?
The task is
complete.
Go to action 3b.
3b Wipe the retard roller in the standard 250-sheet
tray with a cloth moistened with water.
Does this solve your problem?
The task is
complete.
Go to action 4b.
3c If the envelope is deformed, correct it or use
another envelope.
Does this solve your problem?
The task is
complete.
Go to action 3a.
3d Turn over the print media.
Does this solve your problem?
The task is
complete.
Go to action 4a.
4a Use print media that is not damp.
Does this solve your problem?
The task is
complete.
Go to action 3a.
4b Replace the PHD unit if you have a spare unit.
Does this solve your problem?
The task is
complete.
Contact Dell.
Action Yes No