Dell™ U2913WM Flat Panel Monitor User Guide Setting the display resolution to 2560 x 1080 (maximum) Information in this document is subject to change without notice. © 2013 Dell Inc. All rights reserved. Reproduction of these materials in any manner whatsoever without the written permission of Dell Inc. is strictly forbidden.
Dell™ U2913WM Flat Panel Monitor User's Guide About Your Monitor Setting Up the Monitor Operating the Monitor Dell Display Manager User's Guide Troubleshooting Appendix Notes, Cautions, and Warnings NOTE: A NOTE indicates important information that helps you make better use of your computer. CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the problem. WARNING: A WARNING indicates a potential for property damage, personal injury, or death.
Back to Contents Page Setting Up Your Monitor Dell™ U2913WM Flat Panel Monitor Setting the display resolution to 2560 x 1080 (maximum) For maximum display performance with Microsoft ® Windows ® operating systems, set the display resolution to 2560 x 1080 pixels by performing the following steps: In Windows Vista®: 1. Right-click on the desktop and click Personalization. 2. Click Change Display Settings. 3.
Back to Contents Page About Your Monitor Dell™ U2913WM Flat Panel Monitor User's Guide Package Contents Product Features Identifying Parts and Controls Monitor Specifications Plug and Play Capability Universal Serial Bus (USB) Interface LCD Monitor Quality and Pixel Policy Maintenance Guidelines Package Contents Your monitor ships with the components shown below. Ensure that you have received all the components and contact Dell if something is missing.
Stand Power Cable (varies by countries) DisplayPort cable (Mini-DP to DP) DVI-DL Cable
USB 3.0 upstream cable (enables the USB ports on the monitor) Velcro cable tie Drivers and Documentation media Quick Setup Guide Product and Safety Information Guide Factory Calibration Report Product Features The U2913WM flat panel display has an active matrix, Thin-Film Transistor (TFT), Liquid Crystal Display (LCD). The monitor features include: ■ 28.75-inch (73.02 cm) diagonal viewable image size. Wide Full HD 2560 x 1080 (21:9 aspect ratio) resolution, plus full-screen support for lower resolutions.
■ BFR/PVC-reduced. ■ Arsenic-Free glass and Mercury Free for Panel only. ■ Energy Gauge shows the energy level being consumed by the monitor in real time. ■ High Dynamic Contrast Ratio (2,000,000:1) . ■ TCO Certified Displays. ■ Color gamut of >99% sRGB. ■ Supports DVI-D, DisplayPort, Mini DisplayPort, HDMI, DP1.1a, DP 1.2 MST (also known as DP Daisy Chain) and HBR2 (Default out of factory setting is DP1.1a.
Identifying Parts and Controls Front View Front View Label Front panel controls Description 1 Preset Modes (default, but configurable) 2 Brightness & Contrast (default, but configurable) 3 Menu 4 Exit 5 Power (with glowing LED)
Back View Back view Label Back view with monitor stand Description Use 1 VESA mounting holes (100 mm x 100 mm - behind attached VESA Plate) Wall mount monitor using VESA-compatible wall mount kit (100 mm x 100 mm) . 2 Regulatory label Lists the regulatory approvals. 3 Stand release button Release stand from monitor. 4 Security lock slot Secures monitor with security cable lock. 5 Service tag label Refer to this label if you need to contact Dell for technical support.
Side View Left view Right view Bottom View Bottom view Label Bottom view with monitor stand Description Use 1 AC power cord connector Connect the power cable. 2 DC power connector for Dell Soundbar Connect the power cord for the soundbar (optional).
3 VGA connector Connect your computer VGA cable. 4 DisplayPort connector (in) Connect your computer DP cable. 5 Mini DisplayPort connector (in) Connect your computer DP cable. 6 DVI connector Connect your computer DVI (Dual link) cable. 7 HDMI connector Connect to devices with HDMI output (or equivalent) such as PC, notebooks, DVD player or set-up box. 8 DisplayPort connector (out) DisplayPort output for MST (Multi-Stream Transport) capable monitor. DP 1.
Response Time 8 ms gray-to-gray (typical) Color depth 16.7 million colors Color Gamut sRGB >99% *[U2913WM] color gamut (typical) is based on CIE1976 (82%) and CIE1931 (72%) test standards.
Electrical Specifications Analog RGB, 0.7 Volts +/- 5%, positive polarity at 75 ohm input impedance Digital DVI TMDS, 600mV for each differential line, positive polarity at 50 ohm input impedance DP1.2/HDMI1.4 signal input support Synchronization input signals TTL levels required and separate syncs (including Trigger points), SOG (Composite SYNC on green) AC input voltage/frequency/current 100 VAC to 240 VAC / 50 Hz or 60 Hz + 3 Hz / 1.
Environmentall Characteristics Temperature Operating 0 °C to 40 °C Non-operating Storage: -20 °C to 60 °C (-4 °F to 140 °F) Shipping: -20 °C to 60 °C (-4 °F to 140 °F) Humidity Operating 10% to 80% (non-condensing) Non-operating Storage: 5% to 90% (non-condensing) Shipping: 5% to 90% (non-condensing) Altitude Operating 5,000 m (16,400 ft) max Non-operating 10,668 m (35,000 ft) max Thermal dissipation 307.09 BTU/hour (maximum) 109.
Activate the computer and the monitor to gain access to the OSD. NOTE: This monitor is ENERGY STAR ®-compliant. * Zero power consumption in OFF mode can only be achieved by disconnecting the main cable from the monitor. ** Maximum power consumption with max luminance, Dell Soundbar, and USB active. Pin Assignments VGA Connector Pin 15-pin Side of the Number monitor connector (Cable not included) DVI Connector Pin 15-pin Side of the Number monitor connector (Cable not included) 9 Computer 5 V/3.
DisplayPort Connector Pin Number 1 2 3 20-pin Side of the monitor connector ML0(p) GND ML0(n) 19-pin HDMI Connector Pin Number 11 12 13 20-pin Side of the monitor connector GND ML3(n) GND 4 5 ML1(p) GND 14 15 GND AUX(p) 6 7 8 ML1(n) ML2(p) GND 16 17 18 GND AUX(n) HPD 9 ML2(n) 19 DP_PWR Return 10 ML3(p) 20 +3.
Universal Serial Bus (USB) Interface This section gives you information about the USB ports that are available on the left side of your monitor. NOTE: The USB ports on this monitor are USB 3.0 compliant. Power Consumption Transfer speed Data Rate SuperSpeed 5 Gbps 4.5 W (Max., each port) Hi-Speed 480 Mbps 2.5 W (Max., each port) Full speed 12 Mbps 2.5 W (Max., each port) Low speed 1.5 Mbps 2.5 W (Max.
USB Ports 1 upstream - back 4 downstream - 2 on back; 2 on left side NOTE: USB 3.0 functionality requires a USB 3.0 compatible computer. NOTE: The monitor's USB interface works only when the monitor is on or in power save mode. If you turn off the monitor and then turn it on, the attached peripherals may take a few seconds to resume normal functionality.
Back to Contents Page Setting Up the Monitor Dell™ U2913WM Flat Panel Monitor User's Guide Attaching the Stand Connecting the Monitor Organizing Your Cables Attaching the Soundbar AX510 / AX510PA (Optional) Removing the Stand Wall Mounting (Optional) Attaching the Stand NOTE: The stand is detached when the monitor is shipped from the factory. NOTE: This is applicable for a monitor with a stand. When any other stand is bought, please refer to the respective stand setup guide for set up instructions.
Connecting Your Monitor WARNING: Before you begin any of the procedures in this section, follow the Safety Instructions. To connect your monitor to the computer: 1. Turn Off your computer and disconnect the power cable. 2. Connect the white DVI-D (digital) or the blue VGA (analog ) or the black DP(DisplayPort)/mDP/HDMI cable to the corresponding video port on the back of your computer. Do not use the three cables on the same computer.
Connecting the blue VGA cable (Optional) Connecting the black DisplayPort (or miniDP) cable
Connecting the HDMI Cable (Optional) Connecting the Monitor for DP Multi-Stream Transport (MST) function NOTE: U2913WM support the DP MST feature. To make use of this feature, your PC Graphics Card must be certified to DP1.2 with MST option.
The default out of factory setting in the U2913WM is DP1.1a. To enable MST connection please use only DP cable as provided in box (or other DP1.2 certified cable) and change the DP setting to DP1.2 by performing the below steps: A) Monitor is able to show content 1. Use OSD button to navigate to Other Settings 2. Go to DisplayPort 1.2 selection 3. Select Enable or Disable accordingly 4. Follow the screen message to confirm selection of DP1.2 or DP1.
B) Monitor fails to show any content (blank screen) 1. Press OSD button to invoke the Input Source OSD menu 2.
3. Press and hold the key for approximately 8 sec. 4. The DisplayPort configuration message will appear: 5. Use the button to enable DP1.2 or button to exit without making any changes Repeat the above steps to change the setting back to DP 1.1a if necessary. CAUTION: The Graphics are used for the purpose of illustration only. Appearance of the computer may vary.
Connecting the USB cable After you have completed connecting the DVI/VGA/DP/mDP/HDMI cable, follow the procedure below to connect the USB cable to the computer and complete your monitor setup: Connect the upstream USB port (cable supplied) to an appropriate USB port on your computer. (See bottom view for details.) Connect USB peripherals to the downstream USB ports (side or bottom) on the monitor. (See side or bottom view for details.
Attaching the Soundbar AX510 / AX510PA (Optional) CAUTION: Do not use with any device other than the Dell Soundbar. NOTE: The Soundbar power connector (+12 V DC output) is for the optional Dell Soundbar AX510/AX510PA only. To attach the Soundbar: 1. Working from the back of the monitor, attach the Soundbar by aligning the two slots with the two tabs along the bottom of the monitor. 2. Slide the Soundbar to the left until it snaps into place. 3. Connect the Soundbar with the DC power connector. 4.
Removing the Stand NOTE: To prevent scratches on the LCD screen while removing the stand, ensure that the monitor is placed on a soft, clean surface. NOTE: This is applicable for a monitor with a stand. When any other stand is bought, please refer to the respective stand setup guide for set up instructions. To remove the stand: 1. Place the monitor on a flat surface. 2. Press and hold the stand release button. 3. Lift the stand up and away from the monitor.
Wall Mounting (Optional) (Screw dimension: M4 x 10 mm). Refer to the instructions that come with the VESA-compatible base mounting kit. 1. 2. 3. 4. 5. Place the monitor panel on a soft cloth or cushion on a stable flat table. Remove the stand. Use a screwdriver to remove the four screws securing the plastic cover. Attach the mounting bracket from the wall mounting kit to the LCD. Mount the LCD on the wall by following the instructions that came with the base mounting kit.
Back to Contents Page Operating the Monitor Dell™ U2913WM Flat Panel Monitor User's Guide Using the Front Panel Controls Using the On-Screen Display (OSD) Menu Setting the Maximum Resolution Using the Dell Soundbar AX510/AX510PA only (Optional) Using the Tilt, Swivel, and Vertical Extension Using the Front Panel Use the control buttons on the front of the monitor to adjust the characteristics of the image being displayed.
3 Use the MENU button to launch the on-screen display (OSD) and select the OSD Menu. See Accessing the Menu System. Menu 4 Use this button to go back to the main menu or exit the OSD main menu. Exit 5 Use the Power button to turn the monitor on and off. The white LED indicates the monitor is on and fully functional. Power (with glowing LED) A glowing white LED indicates DPMS power save mode.
Using the On-Screen Display (OSD) Menu Accessing the Menu System NOTE: If you change the settings and then either proceed to another menu or exit the OSD menu, the monitor automatically saves those changes. The changes are also saved if you change the settings and then wait for the OSD menu to disappear. 1. Push the button to launch the OSD menu and display the main menu. 2. and buttons to move between the setting options. As you move from one icon to another, the option name is highlighted.
Icon Menu and Submenus Description Brightness/Contrast Use this menu to activate Brightness/Contrast adjustment. Brightness Brightness adjusts the luminance of the backlight. Contrast Adjust Brightness first, and then adjust Contrast only if further adjustment is necessary. Push the Auto Adjust button to increase brightness and push the button to decrease brightness (min 0 ~ max 100). Push the button to increase contrast and push the button to decrease contrast (min 0 ~ max 100).
NOTE: In most cases, Auto Adjust produces the best image for your configuration. NOTE: Auto Adjust option is only available when you are using the analog (VGA) connector. Input Source Use the Input Source menu to select between different video signals that may be connected to your monitor. VGA Select VGA input when you are using the analog (VGA) connector. Press the DVI-D Select DVI-D input when you are using the Digital (DVI) connector.
Mini DisplayPort Select Mini DisplayPort input when you are using the Mini DisplayPort (DP) connector. Press the source. HDMI Select HDMI input when you are using the HDMI connector. Press the Color Settings Use the Color Settings to adjust the color setting mode and color temperature. to select the Mini DisplayPort input button to select the HDMI input source. There are different color setting sub-menus for VGA/DVI-D/HDMI/DisplayPort/Mini DisplayPort.
Gamma Allows you to set the color mode to PC or MAC.
Preset Modes You can choose Standard, Multimedia, Movie, Game, Paper, Color Temperature, sRGB orr Custom Color;
Standard: Loads the monitor's default color settings. This is the default preset mode. Multimedia: Loads color settings ideal for multimedia applications. Movie: Loads color settings ideal for most movie applications. Game: Loads color settings ideal for most gaming applications. User is advised to use game Preset mode to play games at all time. Paper: Loads brightness and sharpness settings ideal for viewing text. Blend the text background to simulate paper media without affecting color images.
sRGB: Mode to emulate 72% NTSC color. Custom Colorr: Allows you to manually adjust the color settings. Press the B) values and create your own preset color mode. and buttons to adjust the three colors (R, G, Hue This feature can shift color of video image to green or purple. This is used to adjust the desired flesh tone color. Use adjust the hue from '0' to '100'. Press or to increase the green shade of the video image. Press to increase the purple shade of the video image.
Press to increase the colorful appearance of the video image. NOTE: Saturation adjustment is available only for Movie and Game mode. Reset Color Settings Display Settings Reset your monitor color settings to the factory settings. Aspect Ratio Adjust the image ratio as wide 21:9, 16:9, Auto Resize or 1:1. Use the Display Settings to adjust image. Horizontal Position Use the or to adjust image left or right. Minimum is '0' (-). Maximum is '100' (+). Use the or to adjust image up or down.
Pixel Clock NOTE: Noise Reduction is only available for Multimedia, Game and Movie modes. The Phase and Pixel Clock adjustments allow you to adjust your monitor to your preference. Use the Phase Dynamic Contrast or to adjust for best image quality. If satisfactory results are not obtained using the Phase adjustment, use the Pixel Clock (coarse) adjustment and then use Phase (fine), again. NOTE: Pixel Clock and Phase Adjustments are only available for "VGA" input.
PBP submenu when PBP On PBP submenu when PBP Off
PBP Mode Contrast Other Settings To turn On or Off Picture by Picture (PBP). Select an input signal for Picture by Picture (PBP). (VGA/DVI/DisplayPort/Mini DisplayPort/HDMI). Adjust the contrast level of the picture in PBP Mode. Select this option to adjust the settings of the OSD, such as, the languages of the OSD, the amount of time the menu remains on screen, and so on.
Language Language option to set the OSD display to one of eight languages (English, Espanol, Francais, Deutsch, Brazilian Portuguese, Russian, Simplified Chinese or Japanese). Menu Transparency Select this option to change the menu transparency by pressing Menu Timer and buttons (Minimum: 0 ~ Maximum: 100). OSD Hold Time: Sets the length of time the OSD will remain active after the last time you pressed a button. Use the Menu Lock or to adjust the slider in 1 second increments, from 5 to 60 seconds.
Energy Smart To turn On or Off dynamic dimming. Energy Smart turned “on” will activate the dynamic dimming. With Energy Smart turned on, the monitor will consume overall less power compared to when Energy Smart is turned “off”. NOTE: Under Energy Smart mode, the energy usage bar will decrease when transitioning from bright scenes to darker scenes. The energy usage bar will increase when transitioning from dark scenes to bright scenes.
DisplayPort 1.2 Factory Reset Personalize Press the key to enable or disable DisplayPort 1.2. To use the DP MST (Daisy Chain) or HBR2 feature, enable DP1.2. NOTE: Ensure your Graphics Card can support these features before selecting DP1.2. Wrong setting may result in blank screen. Reset all OSD settings to the factory preset values. User can select from "Preset Modes", "Brightness/Contrast", "Auto Adjust", "Aspect Ratio", "Input Source" and set as shortcut key.
OSD Warning Messagess When Dynamic Contrast Feature is enabled (in these modes: Game and Movie), the manual brightness adjustment is disabled. When the monitor does not support a particular resolution mode you will see the following message: This means that the monitor cannot synchronize with the signal that it is receiving from the computer. See Monitor Specifications for the Horizontal and Vertical frequency ranges addressable by this monitor. Recommended mode is 2560 x 1080.
When monitor enters Power Save mode, the following message appears: Activate the computer and wake up the monitor to gain access to the OSD If you press any button other than the power button one of the following messages will appear depending on the selected input: VGA/DVI-D/DP/mDP/HDMI input When Uniformity Compensation is set to “Calibrated” or “User”, the manual brightness / contrast adjustment is disabled.
If either VGA/DVI-D/DisplayPort/mini DisplayPort/HDMI input is selected but corresponding VGA/DVI-D/DisplayPort/mini DisplayPort/HDMI cables is not connected, a floating dialog box as shown below appears.
See Solving Problemss for more information. Setting the Maximum Resolution To set the Maximum resolution for the monitor: In Windows Vista®, Windows ® 7 or Windows ® 8 / Windows ® 8.1: 1. 2. 3. 4. For Windows ® 8 / Windows ® 8.1 only, select the Desktop tile to switch to classic desktop. Right-click on the desktop and click Screen resolution. Click the Dropdown list of the Screen resolution and select 2560 x 1080. Click OK.
Using the Dell Soundbar AX510/AX510PA only (Optional) The Dell Soundbar is a stereo two channel system adaptable to mount on Dell Flat Panel Displays. The Soundbar has a rotary volume and on/off control to adjust the overall system level, a blue LED for power indication, and two audio headset jacks. 1. Attach mechanism 2. Headphone jacks 3. Power indicator 4.
Using the Tilt, Swivel, and Vertical Extension NOTE: This is applicable for a monitor with a stand. When any other stand is bought, please refer to the respective stand setup guide for set up instructions. Tilt, Swivel With the built-in pedestal, you can tilt the monitor for the most comfortable viewing angle. NOTE: The stand is detached when the monitor is shipped from the factory. Back to Contents Page Vertical Extension NOTE: The stand extends vertically up to 130 mm.
Back to Contents Page Troubleshooting Dell™ U2913WM Flat Panel Monitor User's Guide Self-Test Built-in Diagnostics Common Problems Product Specific Problems Universal Serial Bus Specific Problems Dell Soundbar Problems WARNING: Before you begin any of the procedures in this section, follow the Safety Instructions. Self-Test Your monitor provides a self-test feature that allows you to check whether your monitor is functioning properly.
or or 4. This box also appears during normal system operation if the video cable becomes disconnected or damaged. 5. Turn Off your monitor and reconnect the video cable; then turn On both your computer and the monitor. If your monitor screen remains blank after you use the previous procedure, check your video controller and computer, because your monitor is functioning properly.
Built-in Diagnostics Your monitor has a built-in diagnostic tool that helps you determine if the screen abnormality you are experiencing is an inherent problem with your monitor, or with your computer and video card. NOTE: You can run the built-in diagnostics only when the video cable is unplugged and the monitor is in self-test mode. To run the built-in diagnostics: 1. 2. 3. 4. 5. 6. 7. Ensure that the screen is clean (no dust particles on the surface of the screen).
Common Problems The following table contains general information about common monitor problems you might encounter and the possible solutions. Common Symptoms No Video/Power LED off What You Experience No picture Possible Solutions Ensure that the video cable connecting the monitor and the computer is properly connected and secure. Verify that the power outlet is functioning properly using any other electrical equipment. Ensure that the power button is depressed fully.
Perform Auto Adjust via OSD. Adjust Phase and Pixel Clock controls via OSD. Perform monitor self-test feature check and determine if these lines are also in self-test mode. Check for bent or broken pins in the video cable connector. Run the built-in diagnostics. NOTE: When using DVI-D input, the Pixel Clock and Phase adjustments are not available.
Product Specific Problems Specific Symptoms Screen image is too small What You Experience Image is centered on screen, but does not fill entire viewing area Possible Solutions Check the Scaling Ratio setting in Image Setting OSD. Reset the monitor to Factory Settings. Cannot adjust the monitor with the buttons on the front panel OSD does not appear on the screen Turn off the monitor, unplug the power cord, plug back, and then turn on the monitor. Check whether OSD is locked.
Dell™ Soundbar Problems Common Symptoms No Sound What You Experience No power to Soundbar - the power indicator is Off Possible Solutions Turn the Power/Volume knob on the Soundbar clockwise to the middle position; check if the power indicator (Blue LED) on the front of the Soundbar is illuminated. Confirm that the power cable from the Soundbar is plugged into the adapter. No Sound Soundbar has power - power indicator is On Plug the audio line-in cable into the computer's audio out jack.
Back to Contents Page Appendix Dell™ U2913WM Flat Panel Monitor User's Guide Safety Instructions FCC Notice (U.S. Only) and Other Regulatory Information Contacting Dell WARNING: Safety Instructions WARNING: Use of controls, adjustments, or procedures other than those specified in this documentation may result in exposure to shock, electrical hazards, and/or mechanical hazards. For information on safety instructions, see the Product Information Guide. FCC Notices (U.S.
Back to Contents Page Setting Up Your Monitor Dell™ U2913WM Flat Panel Monitor If you have a Dell™ desktop or a Dell™ portable computer with internet access 1. Go to http://support.dell.com, enter your service tag, and download the latest driver for your graphics card. 2. After installing the drivers for your Graphics Adapter, attempt to set the resolution to 2560 x 1080 again.
Back to Contents Page Setting Up Your Monitor Dell™ U2913WM Flat Panel Monitor If you have a non Dell™ desktop, portable computer, or graphics card In Windows Vista®, Windows ® 7 or Windows ® 8 / Windows ® 8.1: 1. Right-click on the desktop and click Personalization. 2. Click Change Display Settings. 3. Click Advanced Settings. 4. Identify your graphics controller supplier from the description at the top of the window (e.g. NVIDIA, ATI, Intel etc.). 5.