Users Guide

the date of invoice for a refund of the product purchase price if already paid.
This refund will not include any shipping and handling charges shown on
your invoice; you are responsible for those.
To return products, you must call Dell Customer Service at 1-800-387-5759
to receive a Credit Return Authorization Number. You must ship the Dell
Software and Peripherals products back to Dell in their original
manufacturer's packaging (which must be in as-new condition), prepay
shipping charges, and insure the shipment or accept the risk of loss or
damage during shipment.
To qualify for refund or replacement, returned products must be in as-new
condition, software products must be unopened, and all of the manuals,
floppy disk(s), CD(s), power cables, and other items included with a product
must be returned with it.
One-Year End-User Manufacturer Guarantee (Latin America and the
Caribbean Only)
Guarantee
Dell Inc ("Dell") warrants to the end user in accordance with the following
provisions that its branded hardware products, purchased by the end user
from a Dell company or an authorized Dell distributor in Latin America or the
Caribbean, will be free from defects in materials, workmanship, and design
affecting normal use, for a period of one year from the original purchase
date. Products for which proper claims are made will, at Dell's option, be
repaired or replaced at Dell's expense. Dell owns all parts removed from
repaired products. Dell uses new and reconditioned parts made by various
manufacturers in performing repairs and building replacement products.
Exclusions
This Guarantee does not apply to defects resulting from: improper or
inadequate installation, use, or maintenance; actions or modifications by
unauthorized third parties or the end user; accidental or willful damage; or
normal wear and tear.
Making a Claim
Claims must be made in Latin America or the Caribbean by contacting the
Dell point of sale within the guarantee period. The end user must always
supply proof of purchase, indicating name and address of the seller, date of
purchase, model and serial number, name and address of the customer, and
details of symptoms and configuration at the time of malfunction, including
peripherals and software used. Otherwise, Dell may refuse the guarantee
claim. Upon diagnosis of a warranted defect, Dell will make arrangements
and pay for ground freight and insurance to and from Dell's
repair/replacement center. The end user must ensure that the defective
product is available for collection properly packed in original or equally
protective packaging together with the details listed above and the return
number provided to the end user by Dell.
Limitation and Statutory Rights
Dell makes no other warranty, guarantee or like statement other than as
explicitly stated above, and this Guarantee is given in place of all other
guarantees whatsoever, to the fullest extent permitted by law. In the
absence of applicable legislation, this Guarantee will be the end user's sole