Users Guide

Replacement parts and systems are covered for the remaining period of the
limited warranty for the product you bought. Dell owns all parts removed
from repaired products.
What do I do if I am not satisfied?
We pride ourselves on our great customer service. If you are not satisfied
with the service you receive under this limited warranty, please let us know.
We have found that the best way to resolve issues regarding our limited
warranty is to work together. If, after those discussions, you are still not
satisfied, we believe arbitration is the most expeditious way to resolve your
concerns. Therefore, ANY CLAIM, DISPUTE, OR CONTROVERSY
(WHETHER IN CONTRACT, TORT, OR OTHERWISE, WHETHER
PREEXISTING, PRESENT OR FUTURE, AND INCLUDING STATUTORY,
COMMON LAW, INTENTIONAL TORT, AND EQUITABLE CLAIMS)
AGAINST DELL arising from or relating to this limited warranty, its
interpretation, or the breach, termination or validity thereof, the relationships
which result from this limited warranty (including, to the full extent
permitted by applicable law, relationships with third parties), Dell's
advertising, or any related purchase SHALL BE RESOLVED EXCLUSIVELY
AND FINALLY BY BINDING ARBITRATION ADMINISTERED BY THE
NATIONAL ARBITRATION FORUM (NAF) under its Code of Procedure
then in effect (available via the Internet at
www.arb-forum.com, or via
telephone at 1-800-474-2371). The arbitration will be limited solely to the
dispute or controversy between you and Dell. Any award of the arbitrator(s)
shall be final and binding on each of the parties, and may be entered as a
judgment in any court of competent jurisdiction. Information may be
obtained and claims may be filed with the NAF at P.O. Box 50191,
Minneapolis, MN 55405.
May I transfer the limited warranty?
Limited warranties on systems may be transferred if the current owner
transfers ownership of the system and records the transfer with us. The
limited warranty on Dell-branded memory may not be transferred. You may
record your transfer by going to our website:
• If you are an Individual Home Consumer, go to
www.dell.com/us/en/dhs/topics/sbtopic_016_ccare.htm
• If you are a Home Office, Small, Medium, Large, or Global Commercial
Customer, go to
www.dell.com/us/en/biz/topics/sbtopic_ccare_nav_016_ccare.htm
• If you are a Government, Education, or Healthcare Customer, or an
Individual Home Consumer who purchased through an Employee Purchase
Program, go to
www.dell.com/us/en/pub/topics/sbtopic_016_ccare.htm
If you do not have Internet access, please call Dell at 1-800-326-9463.
"Total Satisfaction" Return Policy
If you are an end-user customer who bought new products directly from
Dell, you may return them to Dell up to 30 days after you receive them for a
refund or credit of the product purchase price. If you are an end-user
customer who bought reconditioned or refurbished products from Dell, you
may return them to Dell within 14 days after the date of invoice for a refund
or credit of the product purchase price. In either case, the refund or credit
will not include any shipping and handling charges shown on your invoice
and will be subject to a fifteen percent (15%) restocking fee, unless