Service manual
Alignment and Troubleshooting
4-36
Service Manual
Display message Meaning Suggested solutions
Invalid Cartridge
Cartridge is not valid for
this machine
The toner cartridge you have installed
is not for your printer.
Install a Dell-genuine toner cartridge,
designed for your printer.
IP Conflict
IP address conflict.
The network IP address you have set
is being used by someone else.
Check the IP address and reset it if
necessary
Fax Job is completed with
error Incompatiable
The received fax number is the
number stored
Change the Junk Fax Setup option.
Job cannot be accepted
because line is busy
The receiving party did not answer or
the line is already engaged.
Try again after a few minutes.
Line Error Your printer cannot connect with a
remote printer or has lost contact
because of a problem with the phone
line.
OR
No dial tone sounds
- Try again. If the problem persists,
please wait for an hour or try a
different phone line if possible and
then try to connect again.
- Turn the ECM mode on. See ECM
Mode.
- Check that the phone line is
connected properly.
- Check that the phone socket in the
wall is working by plugging in another
phone.
Check Fax Line
Fax Job is completed with
error : Line Error
The printer has a communication
problem.
Ask the sender to try again.
Low Heat Error Power
Cycle
There is a problem in the fuser unit. Unplug the power cord and plug it
back in.
If the problem persists, refer to the
troubleshooting for Fuser Error.
LSU Hsync Error Power
Cycle
A problem has occurred in the Laser
Scanning
1. Unplug the power cord and plug it
back in.
2. Check if the connection between
the LSU and the main board is correct.
3. If the problem persists, replace the
LSU.
Email Job is completed
with error : Mail excced
server support
The mail size is larger than the
supported size by SMTP server.
Divide your mail or reduce the
resolution.
Email Job is completed
with error : Mail too large
Single page data exceeds the
configured mail size.
Reduce the resolution and try again.
Memory Full The memory is full. Delete unnecessary documents,
retransmit after more memory
becomes available.