Dell™ Laser Printer 3000cn Owner’s Manual Look Inside For: • Loading Paper • Setting Up for Local and Network Printing • Using Your Printer • Maintenance • Contacting Dell w w w. d e l l . c o m / s u p p l i es | s u p p o r t . d e l l .
Order Toner Cartridges Dell™ toner cartridges are available only through Dell. You can order toner cartridges online at www.dell.com/supplies or by phone. US 877-INK-2-YOU Malaysia 1800 88 0301 Algeria Contact your distributor. Mexico 866-851-1754 Argentina Contact your distributor. Netherlands 020-674-4881 Australia 1300 030 290 Norway 231622 64 Austria 08 20-24 05 30 35 Oman Contact your distributor. Belgium 02.713 1590 Paraguay Contact your distributor.
Dell™ Laser Printer 3000cn 1 2 8 7 3 6 5 4 1 Center output tray 5 Power cable connector 2 Operator panel 6 Ethernet port 3 Multipurpose feeder 7 USB port 4 Power switch 8 Parallel port For details on the optional duplex module, 250-sheet tray module, 500-sheet tray module, and other additional options, see the User's Guide.
www.dell.com/supplies | support.dell.com Notes, Notices, and Cautions NOTE: A NOTE indicates important information that helps you make better use of your printer. NOTICE: A NOTICE indicates either potential damage to hardware or loss of data and tells you how to avoid the problem. CAUTION: A CAUTION indicates a potential for property damage, personal injury, or death. Information in this document is subject to change without notice. © 2004 Dell Inc. All rights reserved.
Contents Dell™ Laser Printer 3000cn ...............................................................................................3 1 Loading Paper ...............................................................................11 Loading the Multipurpose Feeder ..................................................................................12 Loading the Optional Tray ................................................................................................14 Loading Envelopes ....................
www.dell.com/supplies | support.dell.com Software Overview ...........................................................................................................31 Printing Status Window ...........................................................................................31 Status Window ..........................................................................................................31 Status Monitor Console ...............................................................................
Ink and Toner Cartridges Limited Warranty (U.S. and Canada Only) ...............75 Ink and Toner Cartridges Limited Warranty (Latin America Only) ....................75 Dell™ Software License Agreement .............................................................................77 Limited Warranty ......................................................................................................77 U.S. Government Restricted Rights .......................................................................
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CAUTION: SAFETY INSTRUCTIONS Use the following safety guidelines to help ensure your own personal safety and to help protect your system and working environment from potential damage. • Your product uses a laser. CAUTION: Use of controls or adjustments or performance of procedures other than those specified herein may result in hazardous radiation exposure. • Your product uses a printing process that heats the print media, and heat can cause certain media to release emissions.
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1 Section 1 Loading Paper Loading the Multipurpose Feeder Loading the Optional Tray Loading Envelopes Loading Paper
www.dell.com/supplies | support.dell.com Loading the Multipurpose Feeder In addition to plain paper, the multipurpose feeder can use various other sizes and types of print media such as envelopes and transparencies. 12 1. Gently pull open the multipurpose feeder cover. 2. Slide the width guides to the edge of the tray. The width guides should be fully extended.
3. Insert the print media into the feeder with the recommended print side face up. NOTE: Do not force the print media. 4. Slide the width guides until they rest lightly against the edge of the print media stack. NOTE: Be careful not to bend the print media. 5. Make sure the size and type settings for the multipurpose feeder are set to the correct value for the print media you have loaded.
www.dell.com/supplies | support.dell.com Loading the Optional Tray Load the print media used for the majority of your print jobs in the optional 250/500-sheet tray Module. 14 1. Remove the tray. 2. Slide the width guides to the edge of the tray. The width guides should be fully extended.
3. Squeeze the length guide and slide it to the front edge of the tray. 4. Before loading the print media, flex the sheets back and forth, and then fan them. Straighten the edges of the stack on a level surface. 5. Place the print media into the tray with the recommended print side face up. NOTE: Do not exceed the maximum fill line in the tray. Overfilling the tray may cause paper jams.
www.dell.com/supplies | support.dell.com 16 6. Slide the width guides and length guide until they rest lightly against the edge of the print media stack. 7. Insert the tray. 8. If you load any print media into the tray, configure the Paper Type and Paper Size settings for that tray.
Loading Envelopes To load envelopes that are under 8.66 inches (220 mm) in width in the multipurpose feeder, insert the envelopes with the flaps open and toward the front of the printer, with the recommended print side face up. To load envelopes that are over 8.66 inches (220 mm) in width in the multipurpose feeder, insert the envelopes with the flaps closed and the short-edge of the envelopes facing into the printer, with the recommended print side face up.
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2 Section 2 Setting Up for Local Printing Installing Printer Drivers Setting Up for Local Printing
www.dell.com/supplies | support.dell.com A local printer is a printer attached to your computer or a print server using a USB or parallel cable. If your printer is attached to a network and not your computer, see "Setting Up for Network Printing" on page 23. Installing Printer Drivers Connecting the Printer to the Computer Before Inserting the Drivers and Utilities CD Windows 98, Me, 2000, XP, and Server 2003 1. Connect your printer to your computer. 2.
Windows 95 and NT 4.0 1. Connect your printer to your computer. 2. Insert the Drivers and Utilities CD into your computer. 3. Click Personal Installation. 4. On the Add Printer screen, select the port name from the Port Name combo box, and then set the printer's options under Printer Configuration. Click Next. 5. Select either the Typical Installation or Custom Installation checkbox, and then click Next. If you select Custom Installation, you can select the specific software you want to install.
Setting Up for Local Printing www.dell.com/supplies | support.dell.
3 Section 3 Setting Up for Network Printing Network Set-Up Setting Up for Network Printing
www.dell.com/supplies | support.dell.com Network Set-Up NOTE: For additional network set-up configurations, refer to your User’s Guide. Print and Check the Printer Settings Page 1. Print the Printer Settings page. a. When Ready to Print appears in the LCD, press Menu. b. Press until Configure appears, and then press c. Press until Reports appears, and then press d. Printer Settings is displayed. Press or or . . . The Printer Settings page is printed. 2.
7. If you want other users on the network to access this printer, select Share this printer with other computers on the network, and then enter a share name that users will easily identify. 8. If you want to set a printer as the default, select the printer and then click the Set this printer as default check box. 9. If you want to restrict color printing, select the appropriate Color Track option. Enter the password. 10. Click Next. 11. Select the software and documentation you want to install.
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4 Section 4 Using Your Printer Changing Printer Settings Adjusting the Language Printing a Job Canceling a Job From the Printer Operator Panel Software Overview Using Your Printer
www.dell.com/supplies | support.dell.com Changing Printer Settings NOTE: For detailed explanations of the menus, see the User’s Guide. You can select menu items and corresponding values from the operator panel. When you first enter the printer menus from the operator panel, you see an asterisk (*) next to a value in the menus. This asterisk indicates the factory default menu setting. These settings are the original printer settings. (Factory defaults may vary for different countries.
Initializing NVRAM You can restore the original factory default menu settings by initializing NVRAM. 1. Press Menu. 2. Press until Configure appears, and then press 3. Press until Maintenance appears, and then press 4. Press until Init NVRAM appears, and then press 5. The Init NVRAM Are you sure? message appears on the operator panel. Press . 6. Turn off the printer, and then turn it on again. or . or . or .
www.dell.com/supplies | support.dell.com Adjusting the Language To display a different language on the operator panel: 1. Press Menu. 2. Press 3. Basic Settings is displayed. Press 4. Press Press until Configure appears, and then press or or . . until Panel Language appears, and then press or . until the desired language appears, and then press . Printing a Job To print a job from a Microsoft® Windows® application: 1. Open the file you want to print. 2. From the File menu, select Print. 3.
Canceling a Job From the Desktop 1. Minimize all programs to reveal the desktop. 2. Click Start →Printers and Faxes. A list of available printers appears. 3. Double-click the printer you selected. A list of print jobs appears in the printer window. 4. Select the job you want to cancel. 5. Press on the keyboard. Software Overview Use the Drivers and Utilities CD that came with your printer to install a combination of software programs, depending on your operating system.
www.dell.com/supplies | support.dell.com Dell Supplies Management System You can launch the Dell Supplies Management System dialog box from the Printing Status window, the All Programs menu, or the desktop icon. You can also launch it from the Status Window when a toner error occurs. You can order consumables by phone or from the web. 1. Click Start →All Programs →Dell Printers →Dell Laser Printer 3000cn →Dell Supplies Management System. The Dell Supplies Management System window appears. 2. 3.
5 Section 5 Maintenance Replacing the Drum Cartridge Replacing the Toner Cartridge Maintenance
www.dell.com/supplies | support.dell.com Replacing the Drum Cartridge CAUTION: Before performing any of the following procedures, read and follow the "CAUTION: SAFETY INSTRUCTIONS" on page 9. Dell cartridges are available only through Dell. You can order more online at http://www.dell.com/supplies or by phone. To order by phone, see "Order Toner Cartridges" on page 2. Dell recommends Dell cartridges for your printer.
2. To remove the used drum cartridge, push up the lever on the right side of the printer. 3. Grab the drum cartridge by the handle, and pull it up and out. CAUTION: Do not touch inside the printer with your hands. Some parts may be hot. Allow time for the printer to cool before attempting to remove parts in this area.
www.dell.com/supplies | support.dell.com Installing the New Drum Cartridge 1. Remove the protective sheet from the drum cartridge. CAUTION: Do not touch the drum at the bottom of the drum cartridge. 2. 36 Holding the drum cartridge by the handle, align the arrows on the drum cartridge with the corresponding arrows on the printer. Guide the cartridge in until it snaps into place.
3. Pull down the lever on the right to lock the drum cartridge in place. 4. Close the top cover.
www.dell.com/supplies | support.dell.com Replacing the Cleaning Pad 38 1. Pull out the slide bar that is inside the printer on the right side until it stops. The access window cover slides open. 2. Pull the cleaning rod until the cleaning pad comes out of the printer.
3. Push the two tabs on the cleaning pad inward to remove the pad. 4. Hold the new cleaning pad under the cleaning rod and push it in until it clicks. 5. Push the cleaning rod back to its original position until it stops.
www.dell.com/supplies | support.dell.com 6. Push the slide bar back to its original position. 7. Close the front door. NOTE: When the optional duplex module has been opened, close it. Gently pull open the multipurpose feeder cover if necessary. Replacing the Toner Cartridge CAUTION: Before performing any of the following procedures, read and follow the "CAUTION: SAFETY INSTRUCTIONS" on page 9.
Removing the Used Toner Cartridge NOTE: Remove any print jobs from the center output tray and close the multipurpose feeder cover before opening the front door. 1. Grab the notch in the front door and pull forward. The toner cartridge that must be replaced has moved to the front of the printer. 2. Push up the handhold on the right to unlock the cartridge.
www.dell.com/supplies | support.dell.com 3. Hold the toner cartridge with both hands and pull out the cartridge. CAUTION: Do not touch inside the printer with your hands. Some parts may be hot. Installing the New Toner Cartridge 1. 42 Make sure the color of the toner cartridge matches the slot on the toner cartridge carrier. Gently shake the cartridge to distribute the toner evenly.
2. Lift the tab up 90 degrees and pull the toner seal straight off, keeping it parallel with the toner cartridge. 3. To insert the toner cartridges, align the arrows on the cartridge with the corresponding arrows on the printer. Guide the cartridge in until it snaps into place and then push down the handhold to lock the cartridge in place.
www.dell.com/supplies | support.dell.com 4. If replacing just one toner cartridge, close the front door and you are finished. NOTE: Make sure the toner cartridge is installed correctly. Otherwise, the front door cannot close firmly. 5. 44 Repeat steps 1 through 4 when inserting the remaining cartridges.
6 Section 6 Appendix Technical Assistance Automated Order-Status Service Contacting Dell U.S. Terms and Conditions of Sale Limited Warranties and Return Policy Dell Inc.
www.dell.com/supplies | support.dell.com Technical Assistance If you need help with a technical problem, Dell is ready to assist you. 1. Call technical support from a telephone near or at the printer so that technical support can assist you with any necessary procedures. When calling Dell, use your Express Service Code to help expedite the routing of your call to the proper support personnel. The Express Service Code is located on the printer as shown below.
Contacting Dell To contact Dell electronically, you can access the following websites: • www.dell.com • support.dell.com (technical support) • premiersupport.dell.com (technical support for educational, government, healthcare, and medium/large business customers, including Premier, Platinum, and Gold customers) For specific web addresses for your country, find the appropriate country section in the table below. NOTE: Toll-free numbers are for use within the country for which they are listed.
www.dell.com/supplies | support.dell.com Country (City) International Access Code Country Code City Code Australia (Sydney) Department Name or Service Area, Website and E-Mail Address Area Codes, Local Numbers, and Toll-Free Numbers E-mail (Australia): au_tech_support@dell.com International Access Code: 0011 E-mail (New Zealand): nz_tech_support@dell.
Country (City) International Access Code Country Code City Code Department Name or Service Area, Website and E-Mail Address Area Codes, Local Numbers, and Toll-Free Numbers Bermuda General Support 1-800-342-0671 Bolivia General Support toll-free: 800-10-0238 Brazil Website: www.dell.
www.dell.com/supplies | support.dell.com Country (City) International Access Code Country Code City Code Department Name or Service Area, Website and E-Mail Address China (Xiamen) Technical Support website: support.dell.com.cn Country Code: 86 Technical Support E-mail: cn_support@dell.
Country (City) International Access Code Country Code City Code Department Name or Service Area, Website and E-Mail Address Area Codes, Local Numbers, and Toll-Free Numbers Czech Republic (Prague) Website: support.euro.dell.com International Access Code: 00 E-mail: czech_dell@dell.
www.dell.com/supplies | support.dell.com Country (City) International Access Code Country Code City Code Department Name or Service Area, Website and E-Mail Address Finland (Helsinki) Website: support.euro.dell.com International Access Code: 990 E-mail: fin_support@dell.com Country Code: 358 E-mail Support (servers): Nordic_support@dell.
Country (City) International Access Code Country Code City Code Department Name or Service Area, Website and E-Mail Address Germany (Langen) Website: support.euro.dell.com International Access Code: 00 E-mail: tech_support_central_europe@dell.
www.dell.com/supplies | support.dell.com Country (City) International Access Code Country Code City Code Department Name or Service Area, Website and E-Mail Address Home and Small Business Division India Area Codes, Local Numbers, and Toll-Free Numbers 2969 3155 Technical Support 1600 33 8045 Sales 1600 33 8044 Ireland (Cherrywood) Website: support.euro.dell.com International Access Code: 16 E-mail: dell_direct_support@dell.com Country Code: 353 Technical Support City Code: 1 U.K.
Country (City) International Access Code Country Code City Code Department Name or Service Area, Website and E-Mail Address Japan (Kawasaki) Website: support.jp.dell.
www.dell.com/supplies | support.dell.com Country (City) International Access Code Country Code City Code Latin America Department Name or Service Area, Website and E-Mail Address Area Codes, Local Numbers, and Toll-Free Numbers Customer Technical Support (Austin, Texas, U.S.A.) 512 728-4093 Customer Service (Austin, Texas, U.S.A.) 512 728-3619 Fax (Technical Support and Customer Service) (Austin, Texas, U.S.A.) 512 728-3883 Sales (Austin, Texas, U.S.A.) 512 728-4397 SalesFax (Austin, Texas, U.S.
Country (City) International Access Code Country Code City Code Mexico Department Name or Service Area, Website and E-Mail Address Customer Technical Support International Access Code: 00 Country Code: 52 Area Codes, Local Numbers, and Toll-Free Numbers 001-877-384-8979 or 001-877-269-3383 Sales 50-81-8800 or 01-800-888-3355 Customer Service 001-877-384-8979 or 001-877-269-3383 Main 50-81-8800 or 01-800-888-3355 Montserrat General Support toll-free: 1-866-278-6822 Netherlands Antilles General
www.dell.com/supplies | support.dell.com Country (City) International Access Code Country Code City Code Department Name or Service Area, Website and E-Mail Address Norway (Lysaker) Website: support.euro.dell.com International Access Code: 00 E-mail Support (portable computers): Country Code: 47 nor_nbk_support@dell.com Area Codes, Local Numbers, and Toll-Free Numbers E-mail Support (desktop computers): nor_support@dell.com E-mail Support (servers): nordic_server_support@dell.
Country (City) International Access Code Country Code City Code St. Lucia Department Name or Service Area, Website and E-Mail Address Area Codes, Local Numbers, and Toll-Free Numbers General Support 1-800-882-1521 St.
www.dell.com/supplies | support.dell.com Country (City) International Access Code Country Code City Code Department Name or Service Area, Website and E-Mail Address Sweden (Upplands Vasby) Website: support.euro.dell.com International Access Code: 00 E-mail: swe_support@dell.com Country Code: 46 E-mail Support for Latitude and Inspiron: Swe-nbk_kats@dell.com City Code: 8 Area Codes, Local Numbers, and Toll-Free Numbers E-mail Support for OptiPlex: Swe_kats@dell.
Country (City) International Access Code Country Code City Code Department Name or Service Area, Website and E-Mail Address Area Codes, Local Numbers, and Toll-Free Numbers Trinidad/Tobago General Support 1-800-805-8035 Turks and Caicos Islands General Support toll-free: 1-866-540-3355 U.K. (Bracknell) Website: support.euro.dell.com International Access Code: 00 Customer Care website: support.euro.dell.com/uk/en/ECare/Form/Home.asp Country Code: 44 E-mail: dell_direct_support@dell.
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U.S. Terms and Conditions of Sale These terms and conditions ("Agreement") apply to your purchase of computer systems and/or related products and/or services and support sold in the United States ("Product") by the Dell entity named on the invoice or acknowledgement ("Dell") provided to you. By accepting delivery of the Product, you accept and are bound to the terms and conditions of this Agreement.
www.dell.com/supplies | support.dell.com 6. Return Policies; Exchanges. New and refurbished Product that you purchase directly from Dell (and not a third party) you may return or exchange only in accordance with Dell's return policy in effect on the date of the invoice or acknowledgement. Any returns or exchanges will be made in accordance with Dell's exchange policies in effect on the date of the return or exchange.
You agree to comply with all applicable laws and regulations of the various states and of the United States. You agree and represent that you are buying only for your own internal use only, and not for resale or export. Dell has separate terms and conditions governing resale of Product by third parties and transactions outside the United States. Terms and conditions for resale are located at: http://www.dell.com/policy/legal/termsofsale.htm. 11. Governing Law.
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• Other add-on hardware carries the longer of either a 1-year limited warranty for new parts and a 90-day limited warranty for reconditioned parts or, for both new and reconditioned parts, the remainder of the warranty for the Dell computer on which such parts are installed. The limited warranty on all Dell-branded products begins on the date of the packing slip or invoice. The warranty period is not extended if we repair or replace a warranted product or any parts.
www.dell.com/supplies | support.dell.com NOTE: Before you ship the product(s) to us, make sure to back up the data on the hard drive(s) and any other storage device(s) in the product(s). Remove any confidential, proprietary, or personal information and removable media such as floppy disks, CDs, or PC Cards. We are not responsible for any of your confidential, proprietary, or personal information; lost or corrupted data; or damaged or lost removable media.
Total Satisfaction Return Policy (U.S. Only) We value our relationship with you and want to make sure that you are satisfied with your purchases. That is why we offer a Total Satisfaction return policy for most products that you, the end-user customer, purchase directly from Dell.
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What do I do if I need warranty service? Before the warranty expires, please call us at the relevant number listed in the following table. Please also have your Dell Service Tag or order number available. Web Support support.dell.com/ContactUs/ContactUsHome .
www.dell.com/supplies | support.dell.com We will pay to ship the part to you if you use an address in Canada. Otherwise, we will ship the part freight collect. We will also include a prepaid shipping container with each replacement part for your use in returning the replaced part to us. NOTE: Before you replace parts, make sure to back up the data on the hard drive(s) and any other storage device(s) in the product(s). We are not responsible for lost or corrupted data.
To return products, you must call Dell Customer Service at 1-800-847-4096 to receive a Credit Return Authorization Number. To expedite the process of your refund or credit, Dell expects you to return the products to Dell in their original packaging within 5 days of the date that Dell issues the Credit Return Authorization Number. You must also prepay shipping charges and insure the shipment or accept the risk of loss or damage during shipment.
www.dell.com/supplies | support.dell.com Making a Claim Claims must be made in Latin America or the Caribbean by contacting the Dell point of sale within the guarantee period. The end user must always supply proof of purchase, indicating name and address of the seller, date of purchase, model and serial number, name and address of the customer, and details of symptoms and configuration at the time of malfunction, including peripherals and software used. Otherwise, Dell may refuse the guarantee claim.
Dell Inc. Ink and Toner Cartridges Limited Warranties The following sections describe the limited warranty for ink and Toner Cartridges for the U.S., Canada, and Latin America. Refer to the appropriate limited warranty accordingly. Ink and Toner Cartridges Limited Warranty (U.S. and Canada Only) Dell Inc.
www.dell.com/supplies | support.dell.com In order to obtain the necessary information to enable the replacement, call the appropriate toll-free number. In Mexico, call 001-877-384-8979; in Puerto Rico, call 1-800-805-7545. In cases in which either the production of the cartridge has been discontinued or the cartridge is not available, Dell reserves the right, at its sole discretion, to choose between replacing it by a similar product or reimbursing you for the purchase cost.
Dell™ Software License Agreement This is a legal agreement between you, the user, and Dell Products, L.P (“Dell”). This agreement covers all software that is distributed with the Dell product, for which there is no separate license agreement between you and the manufacturer or owner of the software (collectively the "Software"). This agreement is not for the sale of Software or any other intellectual property.
www.dell.com/supplies | support.dell.com FOR THE SOFTWARE AND ALL ACCOMPANYING WRITTEN MATERIALS. This limited warranty gives you specific legal rights; you may have others, which vary from jurisdiction to jurisdiction.
broadcast, television, cellular services, radar, air-traffic control, pager, and Personal Communication Services (PCS). These licensed services, along with unintentional radiators such as digital devices, including computer systems, contribute to the electromagnetic environment. Electromagnetic Compatibility (EMC) is the ability of items of electronic equipment to function properly together in the electronic environment.
Appendix www.dell.com/supplies | support.dell.
Index C for local printing , 20 ordering supplies , 2 canceling a job , 30 changing printer settings from the operator panel , 28 connecting the printer L P loading paper printing multipurpose feeder , 12 local , 19 optional tray , 14 network , 23 loading transparencies printing a job , 30 locally , 20 D multipurpose feeder , 12 Dell supplies management system , 32 optional tray , 14 disable menus from the operator panel , 29 local printing , 20 R replacing drum cartridge , 34 drivers,
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