Understanding Printer Menus When your printer is configured as a network printer available to a number of users, the access to the Configure menus can be limited. This prevents other users from using the operator panel to inadvertently change a printer user default that has been set by the administrator. In this case, you can access the Stored Print, Tray Settings, and Replace Toner menus only.
Use the Tray Settings menu to define the print media loaded in each tray. NOTE: Values marked by an asterisk (*) are the factory default menu settings. Paper Type Purpose: To specify the type of paper loaded in each tray.
8.5 x 13"*3 Letter* 1 Tray 2* 4 B5* 2 A5* 2 A4* 1 Executive* 2 Legal*2, 3 8.5 x 13"*2, 3 Letter MPF B5 A5 A4 Executive Legal 8.5 x 13" Envelope #10 Monarch DL C5 Free Size* Monarch LEF DL LEF *1 *2 *3 *4 Denotes country-specific factory default values. Available for the optional 250-sheet tray module only. Available for the optional 250-sheet tray module (Legal Cassette) only. Only displayed when an optional 250-sheet tray module or 500-sheet tray module is installed on the printer.
Use the Basic Settings menu to configure the basic printer settings. NOTE: Values marked by an asterisk (*) are the factory default menu settings. Power Saver Time Purpose: To specify the amount of time the printer waits after a job is printed before it goes into the power saver mode. Values: 1–60 min Specifies the amount of time before the printer enters power saver mode after it finishes a print job. 15 min* Enter 1 to put the printer in power saver mode one minute after it finishes a print job.
–300 sec Specifies the amount of time the printer waits for additional data before it cancels the job. 30 sec* Panel Language Purpose: To determine the language of the text on the operator panel screen. Values: English* French Italian German Spanish Auto Log Print Purpose: To specify whether the printer outputs logs automatically. Values: Off* On Does not print the logs. Prints the logs. Print logs can also be printed using the Reports menu.
Prints the user ID on the top right of the page. Top Right Prints the user ID on the bottom left of the page. Bottom Left Bottom Right Prints the user ID on the bottom right of the page. NOTE: When printing on DL size paper, a part of the user ID may not be printed correctly. Banner Sheet Purpose: To specify the position of banner sheet, and also specify the tray in which the banner sheet is loaded.
Specifies whether or not to use another size paper when the paper that is loaded in the specified tray does not match the paper size settings for the current job. Values: No tray size substitute accepted. Off* Larger Size Nearest Size MPF Feed Substitutes paper of next largest size. When there is no larger paper size, the printer substitutes paper of nearest size. Substitutes paper of nearest size. Substitutes paper from the multipurpose feeder.
5* Covers 1 0-15 5* Covers 2 0-15 5* Label 0-15 5* Coated 1 0-15 5* Coated 2 0-15 5* Envelope 0-15 5* Init NVRAM Purpose: To initialize the NV (non-volatile) memory. After executing this function and rebooting the printer, all the menu parameters are reset to their default values. Clear Storage Purpose: To clear all files that are stored as Secure and Proof Print in the RAM Disk. NOTE: The Clear Storage menu is only displayed when the RAM Disk is set to Auto.
Purpose: To print a list of the current user default values, the installed options, the amount of installed printer memory, and the status of printer supplies. Panel Settings Purpose: To print a detailed list of all the settings on the operator panel menus. Job History Purpose: To print a detailed list of the processed print jobs. This list contains the latest 20 print jobs. Error Log Purpose: To print an error history.
0Base Full Uses 100base-TX full-duplex. TCP/IP Purpose: To specify the TCP/IP settings. The change becomes effective after the printer is turned off and then on again. Values: IP AddressSetup AutoIP* BOOTP RARP DHCP Panel Automatically sets the IP address. Uses BOOTP to set the IP address. Uses RARP to set the IP address. Uses DHCP to set the IP address. Enables the IP address entered on the operator panel. Displays the IP address allocated to the printer by using the keys on the operator panel.
Off EWS On* Off Disables the E-Mail Alert feature. Enables an access to Dell Printer Configuration Web Tool embedded in the printer. Disables an access to Dell Printer Configuration Web Tool embedded in the printer. IP Filter Purpose: To specify the reception of data from certain IP addresses for blocking. You can set up to five IP addresses. The change becomes effective after the printer is turned off and then on again. Values: Filter n Address (n is 1 to 5.) Sets the IP address for Filter n.
Off* On Does not limit access to the menus. Limits access to the menus. Change Password Purpose: To set a password to limit access to the menus. Values: 0000–9999 0000* Setting of Panel Lock This feature prevents unauthorized personnel from changing settings made by the printer administrator. For regular printing, items can be selected from the menu and printer settings remain unchanged. For regular printing, items can be configured using the printer driver.
5. Press until Off appears, and then press .
Installing a Memory Card Your printer supports 128, 256, and 512 MB additional memory cards. 1. Make sure that the printer is turned off. 2. Remove the control board cover on the left side of the printer by pulling the notch. 3. Hold the memory card so the notch is aligned with the projection on the slot. 4. Push the memory card into the slot firmly. 5. Reattach the control board cover to the printer.
Print Media Guidelines Print media is paper, transparencies, labels, envelopes, coated paper among others. Your printer provides high-quality printing on a variety of print media. Selecting the appropriate print media for your printer helps avoid printing troubles. This section describes how to select print media, how to care for print media, and how to load the print media in the optional 250-sheet tray module or 500-sheet tray module.
Most high-quality xerographic paper is made from 100% chemically pulped wood. Paper containing fibers such as cotton possess characteristics that can result in degraded paper handling. Recommended Paper To ensure the best print quality and feed reliability, use 75 g/m2 (20 lb) xerographic paper. Business papers designed for general business use also provide acceptable print quality. Always print several samples before buying large quantities of any type of print media.
l Flex paper back and forth, and then fan them. Straighten the edges of the stack on a level surface. l When curl is excessive, with plain paper, turn it over and reset it. Selecting Preprinted Forms and Letterhead When selecting preprinted forms and letterhead paper for the printer: l Use long grain paper for best results. l Use only forms and letterhead printed using an offset lithographic or engraved printing process. l Select papers that absorb ink, but do not bleed.
Pre-punched paper brands can differ in the number and placement of holes and in manufacturing techniques. To select and use pre-punched paper: l Test paper from several manufacturers before ordering and using large quantities of pre-punched paper. l Paper should be punched at the paper manufacturer and not drilled into paper already packaged in a ream. Drilled paper can cause jams when multiple sheets feed through the printer. This may result in a paper jam.
l Are stuck together or damaged in any way l Contain windows, holes, perforations, cutouts, embossing l Use metal clasps, string ties, or metal folding bars l Have an interlocking design l Have postage stamps attached l Have any exposed adhesive when the flap is in the sealed or closed position l Have nicked edges or bent corners l Have rough, cockle, or laid finishes l Use envelopes that can withstand temperatures of 205°C (401°F) without sealing, excessive curling, wrinkling, or releasing
For proper print media storage, the following guidelines help avoid media feeding problems and uneven print quality. l For best results, store print media in an environment where the temperature is approximately 21°C (70°F) and the relative humidity is 40%. l Store cartons of print media on a pallet or shelf, rather than directly on the floor. l If you store individual packages of print media out of the original carton, make sure they rest on a flat surface so that the edges do not buckle or curl.
Setup Paper Type Paper type Weight (gsm) Remarks Plain1 60-80 - Plain2 81-105 - Covers1 106-163 - Covers2 164-216 - Coated1 106-163 BJP (Bubble Jet Printer) paper cannot be used. Coated2 164-216 BJP (Bubble Jet Printer) paper cannot be used. Transparency - BJP (Bubble Jet Printer) paper cannot be used. Label - BJP (Bubble Jet Printer) paper cannot be used.
Understanding Your Printer Software Use the Drivers and Utilities CD that came with your printer to install a combination of software programs, depending on your operating system. Printing Status Window The Printing Status Window alerts you when an error or warning occurs, for example, when the top cover is open or toner is running low. The Printing Status Window always launches when printing. When an error occurs, the error message appears on the Printing Status Window.
l Watermarks If you want to install the printer driver with the same settings to multiple computers running the same operating system, create a setup disk in a floppy disk or in a server on the network. Using the setup disk that you have created reduces the amount of work required when installing the printer driver. l Install in advance the Dell Color Laser Printer 3010cn printer driver in the computer on which the setup disk is to be created.
Setting Up Shared Printing Point and Print Peer-to-Peer You can share your new printer on the network using the Drivers and Utilities CD that shipped with your printer, or using Microsoft's point and print or peer-topeer method. However, if you use one of the Microsoft methods, you do not have all of the features, such as the status monitor and other printer utilities, that are installed with the Drivers and Utilities CD.
1. Click Start ® Settings ® Printers. 2. Click Add Printer to launch the Add Printer wizard. 3. Click Network Print Server. 4. Select the network printer from the Shared printers list. If the printer is not listed, type in the path of the printer in the text box. For example: \\\ The server host name is the name of the server computer that identifies it to the network. The shared printer name is the name assigned during the server installation process. 5.
Loading Print Media Proper print media loading helps prevent jams and ensures trouble-free printing. Before loading print media, identify the recommended print side of the print media. This information is usually on the print media package. Multipurpose Feeder Loading the Multipurpose Feeder Using the Multipurpose Feeder Loading Print Media in Optional Trays Linking Trays Using the Center Output Tray Using the Support Extension Multipurpose Feeder Capacity The maximum stack height is 16 mm (0.6 in.).
3. Insert the print media into the feeder with the recommended print side face up. NOTE: Do not force the print media. 4. Slide the width guides until they rest lightly against the edge of the print media stack. NOTE: Be careful not to bend the print media. 5. Make sure the size and type settings for the multipurpose feeder are set to the correct value for the print media you have loaded. 6.
To load envelopes that are under 8.66 inches (220 mm) in width, insert the envelopes with the flaps open and toward the front of the printer, with the recommended print side face up. To load envelopes that are over 8.66 inches (220 mm) in width, insert the envelopes with the flaps closed and the short-edge of the envelopes facing into the printer, with the recommended print side face up. You can load envelopes up to the maximum fill line in the tray at one time.
2. Slide the width guides to the edge of the tray. The width guides should be fully extended. 3. Squeeze the length guide and slide it to the front edge of the tray. 4. Before loading the print media, flex the sheets back and forth, and then fan them. Straighten the edges of the stack on a level surface. 5. Place the print media into the tray with the recommended print side face up. NOTE: Do not exceed the maximum fill line in the tray. Overfilling the tray may cause paper jams. 6.
7. Insert the tray. 8. If you load any print media into the tray, configure the Paper Type and Paper Size settings for that tray according to the message. Loading Letterhead Place the printed side face up. Print media source Print side Page orientation Optional 250-sheet tray module or 500-sheet tray module Face up Back of tray Multipurpose feeder Letterhead enters the printer first.
The center output tray holds up to: l 250 sheets (20 lb (75 g/m2 )) of plain paper: or l 20 sheets of transparency: or l 20 sheets of label: or l 10 sheets of envelope Using the Support Extension The support extension is designed to prevent print media from falling from the printer after the print job is complete. Before printing a document, make sure the paper extender is fully extended.
Printer Specifications OS Compatibility Dimensions Memory Page-description Language (PDL)/Emulation, Operating System, and Interface Cartridge and Printer Life Environmental Cables OS Compatibility Compatible with Windows (XP, Server 2003, XP x64, Server 2003 x64, 2000, NT 4.0) 1 Dell networked Printers are compatible with Microsoft operating systems, but Dell telephone support only supports factory-installed operating systems (Microsoft) for the first 30 days for free. See http://www1.us.dell.
A Management Information Base (MIB) is a database containing information about network devices (such as adapters, bridges, routers, or computers). This information helps network administrators manage the network (analyze performance, traffic, errors, and so on).
2 10/100Base-Tx Ethernet CAT-5E
Maintaining Your Printer Periodically your printer requires you to complete certain tasks to maintain optimum print quality. If several people are using the printer, you may want to designate a key operator to maintain your printer. Refer printing problems and maintenance tasks to this key operator.
Your Service Tag number is located inside the front door of your printer. b. 3. Click Visit Dell printer supplies ordering web site. If ordering by phone, call the number that appears under the By Telephone heading. Storing Print Media To avoid potential paper feeding problems and uneven print quality, there are several things you can do.
2. To remove the used drum cartridge, push up the lever on the right side of the printer. 3. Grab the drum cartridge by the handle, and pull it up and out. CAUTION: Do not touch inside the printer with your hands. Some parts may be hot. Allow time for the printer to cool before attempting to remove parts in this area. Installing the New Drum Cartridge 1. Remove the protective sheet from the drum cartridge. CAUTION: Do not touch the drum at the bottom of the drum cartridge. 2.
3. Pull down the lever on the right to lock the drum cartridge in place. 4. Close the top cover. Replacing the Cleaning Pad 1. Pull out the slide bar that is inside the printer on the right side until it stops. The access window cover slides open.
2. Pull the cleaning rod until the cleaning pad comes out of the printer. 3. Push the two tabs on the cleaning pad inward to remove the pad. 4. Hold the new cleaning pad under the cleaning rod and push it in until it clicks. 5. Push the cleaning rod back to its original position until it stops. 6. Push the slide bar back to its original position.
7. Close the front door. Replacing the Toner Cartridge CAUTION: Before performing any of the following procedures, read and follow the safety instructions in your Owner's Manual. In addition to the toner level indicator that appears each time you send a job to print, a message appears on the operator panel to alert you when it's time to order a new toner cartridge. Dell toner cartridges are available only through Dell. You can order more toner online at http://www.dell.com/supplies or by phone.
3. Hold the toner cartridge and pull out the cartridge. CAUTION: Do not touch inside the printer with your hands. Some parts may be hot. Installing the New Toner Cartridge 1. Make sure the color of the toner cartridge matches the slot on the toner cartridge carrier. Gently shake the cartridge to distribute the toner evenly. 2. Lift the tab up 90 degrees and pull the toner seal straight off, keeping it parallel with the toner cartridge. 3.
Inserting the cartridge a. Guide the cartridge until it snaps into place. CAUTION: Do not do not force the cartridge. b. Push down the handhold to lock the cartridge in place. CAUTION: If you find it difficult to push down the handhold, remove the cartridge and insert the cartridge again. 4. If replacing just one toner cartridge, close the front door and you are finished. NOTE: Make sure the toner cartridge is installed correctly. Otherwise, the front door cannot close firmly. 5.
Cleaning Inside the Printer A cleaning rod for cleaning inside the printer is installed on your printer. 1. Open the front door. 2. Pull out the slide bar that is inside the printer on the right side until it stops. The access window cover slides open. 3. Hold the cleaning rod and push the rod in and pull out once to clean inside the printer. 4. Push the slide bar back to its original position. 5. Close the front door.
Installing the Optional Tray Module CAUTION: If you are adding an optional 250-sheet tray module or 500-sheet tray module after setting up the printer, be sure to turn off the printer, unplug the power cable, and disconnect all cables from the back of the printer before completing these tasks. l Optional 250-sheet tray modules attach under the printer and up to two additional trays can be added.
6. Attach the trays together by installing the optional tray you just removed on top and inserting the two screws provided. Tighten the screws until they are secure. 7. Place the printer on top of the tray module(s). 8. Lock the tray(s) into place by removing the top tray from the tray module and rotating the locking mechanism as shown in the graphic.
9. 10. Replace all trays and load the paper. Turn on the printer. NOTE: The printer automatically detects the attached tray(s) but does not detect the paper type. 11. Print a Printer Settings page to verify the optional 250-sheet tray module or 500-sheet tray module is installed correctly. a. Press Menu. b. Press until Configure appears, and then press c. Press until Reports appears, and then press d. e. Printer Settings is displayed. Press The Printer Settings page is printed. or or . . .
Appendix Dell Technical Support Policy Contacting Dell Warranty and Return Policy Dell Technical Support Policy Technician-assisted technical support requires the cooperation and participation of the customer in the troubleshooting process and provides for restoration of the operating system, software program and hardware drivers to the original default configuration as shipped from Dell, as well as the verification of appropriate functionality of the printer and all Dell-installed hardware.
Printer Settings You can change most printer settings from your software program or printer driver. If your printer is attached to the network, you can change settings from the Dell Printer Configuration Web Tool. To launch the Dell Printer Configuration Web Tool, type the printer IP address in your Web browser. Print a Printer Settings page to find your printer's IP address (see "Printing a Printer Settings Page").
Each menu item has a list of values for the menu item. A value can be: l A phrase or word to describe a setting l A numerical value that can be changed l An On or Off setting l Press at the same time. This recovers the factory default menu settings. 4. Press to scroll until the desired value appears. 5. Press . This enables the setting value, which is indicated by an asterisk (*) next to the setting value. 6. Press Cancel or to return to the previous menu.
3. Press until Network appears, and then press 4. Press until Init NVRAM appears, and then press or . 5. The Init NVRAM Are you sure? message appears on the operator panel. Press 6. Turn off the printer, and then on again. or . .
Clearing Jams Careful selection of appropriate print media and proper loading allow you to avoid most jams. See "Print Media Guidelines" for more information.
CAUTION: Do not attempt to clear any jams using tools or instruments. This may permanently damage the printer. 1 Paper cover 2 Feeder cover 3 Regi cover 4 Bias Transfer Roll (BTR) cover 5 Fuser cover Removing Print Jams Near the Fuser Unit NOTE: To resolve the message displayed on the operator panel, you must clear all print media from the print media path. 1. Open the BTR cover. CAUTION: The inside of the printer on the back side is hot. 2. Open the paper cover.
3. Press the levers on both sides and remove any jammed print media. NOTE: Never touch the outer levers located on both sides of the fuser unit, which are used to remove or install the fuser unit. 4. Return the levers to their original positions. 5. Close the paper cover. 6. Close the BTR cover. 7. Close the rear cover. Removing Print Jams Near the Center Output Tray NOTE: To resolve the message displayed on the operator panel, you must clear all print media from the print media path. 1.
4. Push down the levers on the both sides. 5. Close the paper cover. Removing Print Jams From the Print Media Pickup Area NOTE: To resolve the message displayed on the operator panel, you must clear all print media from the print media path. 1. Remove the print media from the back of the printer. The accessible portion of the print media determines how it should be removed. If the print media is not accessible, go to step 3. 2. Close the rear cover. 3.
5. Close the cover. Removing Print Jams From the Print Media Source NOTE: To resolve the message displayed on the operator panel, you must clear all print media from the print media path. 1. Pull the tray halfway out. 2. Remove the print media depending on how it has jammed. 3. l If print media is located on a tilted surface or a wall at the front of the tray, pull the print media straight out.
NOTE: To resolve the message displayed on the operator panel, you must clear all print media from the print media path.
Connecting Your Printer Choosing the Right Cable Connecting the Printer Locally Connecting the Printer to the Network Choosing the Right Cable Your Dell Color Laser Printer 3010cn interconnection cable must meet the following requirements: Connection Cable certification USB USB 2.0 10/100Base-TX Ethernet CAT-5E 1 USB port 2 Ethernet port Connecting the Printer Locally A local printer is a printer attached to your computer using a USB cable.
1. Make sure the printer, computer, and any other attached devices are turned off and unplugged. 2. Connect the printer to the computer using a USB cable. 1 USB port A USB port requires a USB cable. Be sure to match the USB cable with the USB port on your printer. Plug the other end of the cable into a USB on the back of the computer. For a USB cable, do not plug it into the USB keyboard. Turn On the Printer 1.
1 Ethernet port Turn On the Printer 1. Plug one end of the printer power cable into the socket at the back of the printer and the other end into a properly grounded outlet. 2. Turn on the computer and the printer. Print and Check the Printer Settings Page Print a Printer Settings page to verify the network connection. This page also provides important information that helps you configure for network printing. 1. Press Menu. 2. Press until Configure appears, and then press 3.
The Ready to Print appears. 2. Press Menu. 3. Press until Configure appears, and then press 4. Press until Network appears, and then press 5. Press until TCP/IP appears, and then press 6. Press until IP AddressSetup appears, and then press 7. Press until Panel appears, and then press 8. Press . 9. Press until IP Address appears, and then press or . or or . . or . . or . 10. The cursor is located at the first digit of the IP address. Press 11.
Removing Options If the printer location needs to change or the printer and print media handling options need to be shipped to a new location, all print media handling options must be removed from the printer. For shipping, pack the printer and print media handling options securely to avoid damage.
5. Remove the optional 250-sheet tray module or 500-sheet tray module. 6. Replace the printer. Removing the Optional Memory Card 1. Make sure that the printer is turned off. 2. Remove the control board cover on the left side of the printer by pulling the notch. 3. Push the knobs on both sides of the slot outward. Remove the memory card from the slot.
4. Reattach the control board cover to the printer. For more information, see "Installing a Memory Card".
Dell™ Color Laser Printer 3010cn User's Guide Notes, Notices, and Cautions Click the links to the left for information on the features, options, and operation of your printer. For information on other documentation included with your printer, see "Finding Information." 1 Optional 250-sheet tray module (A4/Letter cassette) Optional 250-sheet tray module (Legal cassette) Optional 500-sheet tray module NOTE: Your printer can be equipped with a maximum of two trays.
NOTICE: A NOTICE indicates either potential damage to hardware or loss of data and tells you how to avoid the problem. CAUTION: A CAUTION indicates a potential for property damage, personal injury, or death. Information in this document is subject to change without notice. © 2006 Dell Inc. All rights reserved. Reproduction in any manner whatsoever without the written permission of Dell Inc. is strictly forbidden. Trademarks used in this text: Dell and the DELL logo are trademarks of Dell Inc.
Finding Information What are you looking for? Find it here · Drivers for my printer · My User's Guide Drivers and Utilities CD The Drivers and Utilities CD contains documentation and drivers for your printer. You can use the CD to uninstall/reinstall drivers or access your documentation. Readme files may be included on your CD to provide last-minute updates about technical changes to your printer or advanced technical reference material for experienced users or technicians.
Dell Printer Configuration Web Tool Using the Dell Printer Configuration Web Tool One of the features of the Dell Printer Configuration Web Tool is the E-Mail Alert Setup, which sends you, or the key operator, an email when the printer needs supplies or intervention. If you fill out printer inventory reports requiring the asset tag number of all of the printers in your area, use the Printer Information feature in the Dell Printer Configuration Web Tool.
2. Press until Configure appears, and then press 3. Press until Reports appears, and then press 4. Printer Settings is displayed. Press or or . . . The Printer Settings page is printed. If the IP address shows 0.0.0.0 (the factory default), an IP address has not been assigned. To assign one for your printer, see "Assign an IP Address." Use the Dell Printer Configuration Web Tool for: Printer Status Get immediate feedback on printer supply status.
Lock the operator panel with a password so that other users don't inadvertently change the printer settings you selected. NOTE: You must be a network administrator to use this feature. Online Help Click Help to visit the User's Guide on the Dell website to verify configured settings. Order Supplies at: www.dell.com/supplies Contact Dell Support at: support.dell.
1. Select Internet Options from Tools on the menu bar. 2. Select Proxy server under LAN Settings in the Connections tab. 3. Do either of the following. l Clear the Direct connection to the Internet check box. l Click Advanced, and then specify the printer's IP address in the Do not use proxy server for addresses beginning with field under Exceptions. When you have finished setting the language and proxy, type http://nnn.nnn.nnn.
Contact Dell Support at: Links to the Dell support page. Web address: support.dell.com Right Frame Located at the right side of all pages is the Right Frame. The contents of the Right Frame correspond to the menu that you select in the Left Frame. For details on the items displayed in the Right Frame, see "Details of Menu Items." Buttons on the Right Frame Refresh Button Receives the current printer configuration and updates the latest information in the Right Frame.
"Init NVRAM" "Clear Storage" * "Non-Dell Toner" "Print Server Settings" "Print Server Reports" "Print Server Setup Page" "E-Mail Alert Setup Page" "Print Server Settings" "Basic Information" "Port Settings" "TCP/IP" "E-Mail Alert" "SNMP" "Other Features" "Set Password" "Reset Print Server" "Copy Printer Settings" "Copy Printer Settings" "Copy Printer Settings Report" "Tray Settings" * This item is only available when the optional memory card is installed.
Purpose: When printer faults occur such as running out of paper or running out of toner, the details of all alerts or indications of faults are displayed in the Printer Events page. Values: Location Displays the location where the printer fault occurred. Details Displays the details of the printer fault. Print Volume Purpose: To verify the number of printed pages. This page can also be displayed by clicking Print Volume in the Left Frame.
To confirm the print jobs that are being processed. To update the screen, click the Refresh button. Values: ID Displays the job id. Job Name Displays the file name of the job being printed. Owner Displays the job owner's name. Host Name Displays the name of the host computer. Job Status Displays the status of the job being printed. Host I/F Displays the status of the host interface. Job Submitted Time Displays the date the print job was submitted.
Purpose: To display the current settings of the operator panel menus. Values: Basic Settings Power Saver Time Displays the amount of time before the printer enters power saver mode after it finishes a print job. Error Alarm Displays whether the printer sounds an alarm when an error occurs. Job Timeout Displays specify the amount of time the printer waits to receive additional bytes of data from the computer. Panel Language Displays the language of the text on the operator panel screen.
Printer Settings Click Start button to print the Printer Settings page. Panel Settings Click Start button to print the Panel Settings page. Job History Click Start button to print the Job History page. Error Log Click Start button to print the Error Log page. Stored Documents Click Start button to print the Documents page. This item is only available when the optional memory card is installed. RAM Disk ON.
NOTE: This menu sets a password to lock the operator panel. When changing the password for the Dell Printer Configuration Web Tool, click Set Password on the left frame and set the password. Printer Maintenance Printer Maintenance tab includes Paper Density Settings, BTR Adjustments, Registration Adjustments, Init NVRAM, Clear Storage, and Non-Dell Toner pages. Paper Density Settings Purpose: To specify the paper density.
Values: Initialize NVRAM and restart printer. Click Start to initialize the NVRAM. Clear Storage Purpose: To clear all files that are stored as Secure and Proof Print in the RAM Disk. This item is only available when the optional memory card is installed. RAM Disk ON. Values: Clear Storage Click Start to clear all files stored in the RAM Disk. Non-Dell Toner Purpose: Specifies whether to use the refilled toner cartridge or not.
Purpose: To verify the histories of copying after turning on the printer. Print Server Settings Use the Print Server Settings menu to set the type of printer interface and necessary conditions for communications. The following tabbed pages are displayed in the top of the Right Frame. Print Server Reports The Print Server Reports tab includes Print Server Setup Page, and E-Mail Alert Setup Page. Print Server Setup Page Purpose: To verify the current settings of TCP/IP protocol and printing ports.
E-Mail Alert Setup Page Purpose: To verify the current settings of SMTP/POP used for the e-mail feature and E-Mail Alerts feature. In this page, you can only verify the settings of items. If you want to change the settings, go to the pages in the Print Server Settings tab. Values: Port Status Displays the port status. Primary SMTP Gateway Displays the primary SMTP gateway. Reply Address Displays the IP address of servers connected with SMTP protocol when data is incoming.
NOTE: The auto refresh feature is effective for the contents of the Top Frame, Printer Status page, Job List page, and Completed Jobs page. Port Settings Purpose: To specify whether to enable or disable printing ports and management protocol features. Values: Ethernet Port Settings Ethernet Settings Auto Detects Ethernet transmission rate and the duplex settings automatically. 10BASE-T Half-Duplex Selects 10Base-T Half-Duplex as the default value.
DNS LPD Port9100 HTTP FTP DNS Mode Select the check box to get the DNS server address automatically from the DHCP server. DNS Server ADDR Sets the DNS server address. Connection Time-Out Sets the connection timeout period from 1 to 1000 seconds. IP Filter To set the IP Filter settings, click IP Filter. The "IP Filter" page is displayed. Port Number Sets the port number from 9000 to 9999. Connection Time-Out Sets the connection timeout period between 1 and 1000 seconds.
Community Name (Trap)*1 Specifies the community name used for trap up to 31 alphanumeric characters. The original settings remain valid if no input is made. Characters entered for Community Name (Trap) in previous settings are not displayed on the screen. The default Trap Community is " " (NULL). Trap Notification (IP) Select the check box to notify trap occurrence. In this case, specify the IP address and IP socket in the nnn.nnn.nnn.nnn:mmmmm format. Each section of nnn.nnn.nnn.
Procedures: 1. Click the first column of Access List row 1. 2. Enter "192.168.100.10" in the Address field and "255.255.255.255" in the Address Mask field. 3. Select Reject. 4. Click the first column of Access List row 2. 5. Enter "0.0.0.0" in the Address field and "0.0.0.0" in the Address Mask field. 6. Select Permit. 7. Click Apply New Settings. l Enabling and Disabling Printing from Network Addresses You can enable printing from the "192.
Purpose: To initialize NVRAM for the network feature and reboot the printer. Initialize the printer's NVRAM from the InitNVRAM in the Printer Settings. Values: Initialize NIC NVRAM and restart printer Click the Start button to initialize NVRAM. Network settings revert to the factory default settings and reboot the network capability. Restart Printer Click the Start button to reboot printer. Tray Settings Use the Tray Settings menu to set the printer media types and sizes for trays respectively.
About Your Printer The following illustrations show the standard Dell Color Laser Printer 3010cn, and an optional 250-sheet tray module or 500-sheet tray module. Standard printer Printer with options 1 Center output tray 4 Optional 250-sheet tray module (A4/Letter cassette) Optional 250-sheet tray module (Legal cassette) 2 Operator panel 3 Multipurpose feeder Optional 500-sheet tray module NOTE: Your printer can be equipped with a maximum of two trays.
Understanding Printer Messages The printer operator panel displays messages describing the current state of the printer and indicates possible printer problems you must resolve. This topic provides a list of all printer messages, explains what they mean, and tells you how to clear the messages.
004-312 TRAY1 must be 250 sheet tray Contact Support The printer detects an incorrect configuration of the trays. Transparency 077-131 Open Reg Cover Remove Paper The printer detects jammed transparencies. Remove Drum Cart 091-940 Install Toner Cartridge First The drum cartridge must be removed. Insert TonerCart NNN-NNN Insert XXX The specified toner cartridge is either missing or not fully inserted into the printer. Turn off the printer. Set the trays in the proper configuration again.
YYY Is Open · · · · BTR Cover Paper Cover Feeder 1 Cover Feeder 2 Cover Error NNN-NNN relates to printer problems. CarrierAlignment 093-310 Reinsert Toner Cartridge The toner cartridge does not rotate properly during replacement. · Open the front door. · Confirm that toner cartridges are securely installed. Load XXX NNN-NNN Load XXX YYY Load XXX yyy Incorrect paper size is loaded in the specified tray. Load the specified paper size in the specified trays.
Ready to Print 091-402 Drum Cartridge Replace Soon Drum life warning. Replace the drum cartridge. The drum cartridge needs to be replaced. See "Replacing the Drum Cartridges" Ready to Print 193-700 non-DELL Toner Installed The printer is in the non-Doll toner mode. When some of the toner cartridges reach the end of their lives, you cannot continue printing if the non-Dell toner mode is not selected.
Printing This chapter covers tips for printing, how to print certain lists of information from your printer, and how to cancel a job. Tips for Successful Printing Sending a Job to Print Canceling a Print Job Printing a Printer Settings Page Using the Print and Hold Function Tips for Successful Printing Tips on Storing Print Media Store your print media properly. For more information, see "Storing Print Media.
There are several methods for canceling a print job. Canceling From the Printer Operator Panel To cancel a print job after it has started printing: 1. Press Cancel. Printing is canceled. Canceling a Job From the Computer Running Windows Canceling a Job From the Taskbar When you send a job to print, a small printer icon appears in the right corner of the taskbar. 1. Double-click the printer icon. A list of print jobs appears in the printer window. 2. Select the job you want to cancel. 3.
NOTE: Print and Hold functions require a minimum of 320 MB available printer memory. Also, you need to configure the RAM disk settings on either the operator panel or the printer driver. NOTE: Depending on the documents, its job may be too big for the available memory. In this case, an error occurs. Printing and Deleting Held Jobs Once held jobs are stored in printer memory, you can use the printer operator panel to specify what you want to do with one or more of the jobs.
When you send a job to the printer, you can specify a password from the driver. The password must be 0 to 12 digits using the numbers 0 to 9. If you do not enter the password from the printer driver, it is not required at the operation panel. This function is called "Store Print". The job is then held in printer memory until you enter the same 12-digit password from the printer operator panel and choose to print or delete the job.
Installing the Toner and Drum Cartridges Installing the Toner Cartridge Installing the Drum Cartridge CAUTION: Before performing any of the following procedures, read and follow the safety instructions in your Owner's Manual. Installing the Toner Cartridge Install or replace the toner cartridge while the printer is on (if the power is not on, the cartridge carrier does not rotate). 1. After confirming the Insert Yellow Toner(Y) message, open the front door. 2.
5. To insert the toner cartridges, align the arrows on the cartridge with the corresponding arrows on the printer. Guide the cartridge in until it snaps into place and then push down the handhold to lock the cartridge in place. 6. Close the front door. NOTE: Make sure the toner cartridge is installed correctly. Otherwise, the front door cannot close firmly. 7. The toner cartridge carrier rotates to the next empty slot.
2. Remove the protective sheet from the drum cartridge. 3. To insert the drum cartridge, push up the lever on the right side of the printer. With the lever in the upright position, hold the drum cartridge by the handle, align the arrows on the drum cartridge with the corresponding arrows on the printer and guide the cartridge in until it snaps into place. 4. Pull down the lever on the right to lock the drum cartridge in place. 5. Close the top cover, then the front door.
NOTE: After installing the drum cartridge, the printer makes an adjustment for about one to two minutes. Do not turn off the printer during this time.
Operator Panel Using the Operator Panel Buttons Printing a Panel Settings Page Using the Operator Panel Buttons The printer operator panel has a 2-line by 16-character liquid crystal display (LCD), seven buttons, and two indicators that flash when the printer is ready to print, and when a error occurs. 1. LCD display 2. Ready indicator l 3. l 4. Displays green when the printer is ready. Blinks when data is being received. buttons In the Menu mode, displays menus or items in order.
Troubleshooting Troubleshooting Guide This section consists of the following instructions.
Basic Printer Problems Some printer problems can be easy to resolve. If a problem occurs with your printer, check each the following: l If a message displays on the operator panel, see "Understanding Printer Messages." l The printer power cable is plugged into the printer and a properly grounded electrical outlet. l The printer power is on. l The electrical outlet is not turned off at any switch or breaker. l Other electrical equipment plugged into the outlet is working.
Flex print media before loading it in any of the sources. Make sure the print media is loaded correctly. Make sure the width and length guides on the print media sources are adjusted correctly. Do not overfill the print media sources. Do not force print media into the multipurpose feeder when you load it; otherwise, it may skew or buckle. Remove any curled print media from sources. Load the recommended print side correctly for the type of print media you are using.
"Paper Type." · Verify that the print media is within the printer specifications. See "Print Media Supported." Toner spots appear on the page/printing is blurred. · Check the toner cartridge to make sure it is installed correctly. · Change the toner cartridge. See "Replacing the Toner Cartridge." Entire page is white. · Make sure the packaging material is removed from the toner cartridge. · Check the toner cartridge to make sure it is installed correctly. · The toner may be low.
The job prints, but the top and side margins are incorrect. · Make sure the Paper Size setting in the Tray Settings is correct. Printing on both ends of the transparencies is faded. · This occurs when the printer is operating in a location where relative humidity reaches 85% or more. Adjust the humidity or relocate the printer to an appropriate environment. · Make sure the margins are set correctly in your software program.
Condensation has occurred inside the printer. l Using the operator panel, set the time the printer is in the power saver mode to 60 minutes, and then leave the printer turned on. The inside of the printer warms up and condensation evaporates. When the condensation evaporates you can use the printer normally. Contacting Service When you call for printer service, be prepared to describe the problem you are experiencing or the error message on the display.
Setup printing Letter Plain 1 from Multipurpose Feeder 1. On the printer operator panel press MENU. 2. Press 3. Press to select Tray Settings. 4. Press to get to Paper Size. (ONLY ON 3x00cn) 5. Press to select Paper Size. (ONLY ON 3x00cn) 6. Press to get to MPF. (ONLY ON 3x00cn) 7. Press to select MPF. (ONLY ON 3x00cn) 8. Using and 9. Press the middle button, SELECT, once Letter is displayed on the lower line, this puts a * by it. (ONLY ON 3x00cn) to get to Tray Settings.
1. On the printer operator panel press MENU. 2. Press 3. Press to select Tray Settings. 4. Press to get to Paper Size. (ONLY ON 3x00cn) 5. Press to select Paper Size. (ONLY ON 3x00cn) 6. Press to get to Tray 1. (ONLY ON 3x00cn) 7. Press to select Tray 1. (ONLY ON 3x00cn) 8. Using and 9. Press the middle button, SELECT, once Letter is displayed on the lower line, this puts a * by it. (ONLY ON 3x00cn) to get to Tray Settings. , select the appropriate paper size (Letter).
1. On the printer operator panel press MENU. 2. Press 3. Press to select Tray Settings. 4. Press to get to Paper Size. (ONLY ON 3x00cn) 5. Press to select Paper Size. (ONLY ON 3x00cn) 6. Press to get to Tray 2. (ONLY ON 3x00cn) 7. Press to select Tray 2. (ONLY ON 3x00cn) 8. Using and 9. Press the middle button, SELECT, once Letter is displayed on the lower line, this puts a * by it. (ONLY ON 3x00cn) to get to Tray Settings. , select the appropriate paper size (Letter).
2. Press to get to Tray Settings. 3. Press to select Tray Settings. 4. Press to get to Paper Size. (ONLY ON 3x00cn) 5. Press to select Paper Size. (ONLY ON 3x00cn) 6. Press to get to MPF. (ONLY ON 3x00cn) 7. Press to select MPF. (ONLY ON 3x00cn) 8. Using and 9. Press the middle button, SELECT, once Transparency is displayed on the lower line, this puts a * by it. (ONLY ON 3x00cn) , select the appropriate paper size (Transparency). (ONLY ON 3x00cn) 10.
2. Press to get to Tray Settings. 3. Press to select Tray Settings. 4. Press to get to Paper Size. (ONLY ON 3x00cn) 5. Press to select Paper Size. (ONLY ON 3x00cn) 6. Press to get to MPF. (ONLY ON 3x00cn) 7. Press to select MPF. (ONLY ON 3x00cn) 8. Using and 9. Press the middle button, SELECT, once Envelope is displayed on the lower line, this puts a * by it. (ONLY ON 3x00cn) , select the appropriate paper size (Envelope). (ONLY ON 3x00cn) 10.
3. Press to get to Tray Settings. 4. Press to select Tray Settings. 5. Press to get to Paper Size. 6. Press to select Paper Size. 7. Press to get to MPF. 8. Press to select MPF. 9. Using and , select the appropriate paper size (Letter). 10. Press the middle button, SELECT, once Letter is displayed on the lower line, this puts a * by it. 11. Now we have the MPF Size set to Letter. 12. Now press MENU to get back to Tray Settings/Paper Size. 13. Press to get to Paper Type. 14.
Covers1 106-163 - Covers2 164-216 - Coated1 106-163 BJP (Bubble Jet Printer) paper cannot be used. Coated2 164-216 BJP (Bubble Jet Printer) paper cannot be used. Transparency - BJP (Bubble Jet Printer) paper cannot be used. Label - BJP (Bubble Jet Printer) paper cannot be used. Envelopes - - Configuration USB Printing A local printer is a printer attached to your computer or a print server using a USB.
4. For local installation, select Local Installation - Install printer on this computer, and then click Next. For remote installation: a. Select Remote Installation - Install printer on one or more remote computers, and then click Next. b. Enter your Administrator user name, password, and clients or servers and then click Add. c. Click Next. 5. Select the network printer you would like to install.
Panel Lock Specifies whether to limit access to the menus. Change Password Sets a password to limit access to the menus. Re-enter Password Type the new password again to confirm. NOTE: This menu sets a password to lock the operator panel. When changing the password for the Dell Printer Configuration Web Tool, click Set Password on the left frame and set the password. Troubleshooting Instructions Use the Customer Mode to locate the unit in the printer that causes a problem.
Testing "Toner Pallets Check" or "Contamination Check" "Toner Pallet Check" and "Contamination Chk" are used to diagnose machine problems. 1. On the Customer Mode menu, go down to TonerPalletCheck or ContaminationChk, and press . Allows you to identify the problem with the toner when print quality problems occur while printing pictures or photos. Toner Pallet Check Allows you to check for any regular lines or spots when printing if print quality problems are occurring.
3. Grab the drum cartridge by the handle, and pull it up and out. CAUTION: Do not touch inside the printer with your hands. Some parts may be hot. Allow time for the printer to cool before attempting to remove parts in this area. Installing the New Drum Cartridge 1. Remove the protective sheet from the drum cartridge. CAUTION: Do not touch the drum at the bottom of the drum cartridge. 2. To insert the drum cartridge, push up the lever on the right side of the printer.
3. Pull down the lever on the right to lock the drum cartridge in place. 4. Close the top cover. How to install the Toner Cartridge CAUTION: Before performing any of the following procedures, read and follow the safety instructions in your Owner's Manual. In addition to the toner level indicator that appears each time you send a job to print, a message appears on the operator panel to alert you when it's time to order a new toner cartridge. Dell toner cartridges are available only through Dell.
3. Press until the desired toner to replace appears, and press . NOTE: Each time you replace a black cartridge, you should use the cleaning rod. See "Cleaning Inside the Printer." Replacing the Used Toner Cartridge NOTE: Remove any print jobs from the center output tray and close the multipurpose feeder cover before opening the front door. 1. Grab the notch in the front door and pull forward. The toner cartridge that must be replaced has moved to the front of the printer. 2.
5. Lift the tab up 90 degrees and pull the toner seal straight off, keeping it parallel with the toner cartridge. 6. To insert the toner cartridge, face the label on the cartridge to the front and align it with the arrows on the printer. NOTE: Make sure that the printer is turned on. Inserting the cartridge a. Guide the cartridge until it snaps into place. CAUTION: Do not do not force the cartridge. b. Push down the handhold to lock the cartridge in place.
CAUTION: If you find it difficult to push down the handhold, remove the cartridge and insert the cartridge again. 7. If replacing just one toner cartridge, close the front door and you are finished. NOTE: Make sure the toner cartridge is installed correctly. Otherwise, the front door cannot close firmly. 8. Repeat steps 1 through 4 when inserting the remaining cartridges. Basic toner cleaning instructions A cleaning rod for cleaning inside the printer is installed on your printer. 1.
3. Hold the cleaning rod and push the rod in and pull out once to clean inside the printer. 4. Push the slide bar back to its original position. 5. Close the front door.
