Users Guide
Table Of Contents
- Safety instructions
- About your monitor
- Package contents
- Product features
- Identifying parts and controls
- Monitor specifications
- Plug and play capability
- LCD monitor quality and pixel policy
- Setting up the monitor
- Connecting the stand
- Connecting your monitor
- Organizing cables
- Securing your monitor using Kensington lock (optional)
- Removing the stand
- Wall mounting (optional)
- Operating your monitor
- Troubleshooting
- Appendix
58 │ Troubleshooting
Common problems
The following table contains general information about common monitor problems
you might encounter and the possible solutions:
Common
Symptoms
Possible Solutions
No Video/Power
LED off
Ensure that the video cable connecting the monitor and the
computer is properly connected and secure.
• Verify that the power outlet is functioning properly using
any other electrical equipment.
• Ensure that the power button is pressed.
• Ensure that the correct input source is selected via the
Input Source menu.
No Video/Power
LED on
• Increase brightness and contrast controls using the OSD.
• Perform monitor self-test feature check.
• Check for bent or broken pins in the video cable
connector.
• Run the built-in diagnostics.
• Ensure that the correct input source is selected via the
Input Source menu.
Poor Focus • Eliminate video extension cables.
• Reset the monitor to Factory Settings (Factory Reset).
• Change the video resolution to the correct aspect ratio.
Shaky/Jittery Video • Reset the monitor to Factory Settings (Factory Reset).
• Check environmental factors.
• Relocate the monitor and test in another room.
Missing Pixels • Cycle power On-Off.
• Pixel that is permanently Off is a natural defect that can
occur in LCD technology.
• For more information on Dell Monitor Quality and Pixel
Policy, see Dell Support site at:
www.dell.com/pixelguidelines.