Dell Vostro 3560 Owner's Manual Regulatory Model: P24F Regulatory Type: P24F001
Notes, Cautions, and Warnings NOTE: A NOTE indicates important information that helps you make better use of your computer. CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the problem. WARNING: A WARNING indicates a potential for property damage, personal injury, or death. © 2012 Dell Inc.
Contents Notes, Cautions, and Warnings...................................................................................................2 1 Working on Your Computer.......................................................................................................5 Before Working Inside Your Computer.....................................................................................................................5 Recommended Tools.......................................................................
Removing the Processor.........................................................................................................................................34 Installing the Processor..........................................................................................................................................35 Removing the Coin-Cell Battery..............................................................................................................................
Working on Your Computer 1 Before Working Inside Your Computer Use the following safety guidelines to help protect your computer from potential damage and to help to ensure your personal safety. Unless otherwise noted, each procedure included in this document assumes that the following conditions exist: • You have performed the steps in Working on Your Computer. • You have read the safety information that shipped with your computer.
. Close the display and turn the computer upside-down on a flat work surface. NOTE: To avoid damaging the system board, you must remove the main battery before you service the computer. 7. Remove the main battery. 8. Turn the computer top-side up. 9. Open the display. 10. Press the power button to ground the system board. CAUTION: To guard against electrical shock, always unplug your computer from the electrical outlet before opening the display.
After Working Inside Your Computer After you complete any replacement procedure, ensure you connect any external devices, cards, and cables before turning on your computer. CAUTION: To avoid damage to the computer, use only the battery designed for this particular Dell computer. Do not use batteries designed for other Dell computers. 1. Connect any external devices, such as a port replicator, battery slice, or media base, and replace any cards, such as an ExpressCard. 2.
Removing and Installing Components 2 This section provides detailed information on how to remove or install the components from your computer. Removing the Security Digital (SD) Card 1. Follow the procedures in Before Working Inside Your Computer. 2. Press in on the SD card to release it from the computer. Slide the SD card out of the computer. Installing the Secure Digital Card 1. Push the SD card into the slot until it clicks into place. 2.
Installing the Battery 1. Slide the battery into its slot until it clicks into place. 2. Follow the procedures in After Working Inside Your Computer. Removing the ExpressCard 1. Follow the procedures in Before Working Inside Your Computer. 2. Remove the battery. 3. Press in on the ExpressCard and release. Pull the ExpressCard and remove out of the computer. Installing the ExpressCard 1. Push in the ExpressCard into the slot until it clicks into place. 2. Install the battery. 3.
4. Slide the cover outwards to release it from the notches on the computer. 5. Lift the cover upwards and away from the computer.
Installing the Base Cover 1. Align the edge of the base cover on the computer and slide it on the computer. 2. Tighten the screw(s) to secure the base cover to the computer. 3. Install the battery. 4. Follow the procedures in After Working Inside Your Computer. Removing the Memory 1. Follow the procedures in Before Working Inside Your Computer. 2. Remove the: a) battery b) base cover 3. Pry the retention clips away from the memory module until it pops-up.
4. Use a flat-headed screw driver to pry the optical drive out of the computer. 5. Slide the optical drive outwards and remove it from the computer. 6. Remove the screws that secure the optical-drive bracket. Remove the optical-drive bracket from the optical drive.
Installing the Optical Drive 1. Replace the optical-drive bracket and tighten the screws that secure the optical drive to the optical-drive bracket. 2. Slide the optical drive into the compartment on the chassis. 3. Tighten the screw to secure the optical drive to the computer. 4. Install the: a) base cover b) battery 5. Follow the procedures in After Working Inside Your Computer. Removing the Hard Drive 1. Follow the procedures in Before Working Inside Your Computer. 2.
5. Lift up the hard drive and remove from the computer. 6. Remove the screws that secure the hard-drive bracket to the hard drive. 7. Lift up and remove the hard drive from the hard drive bracket.
Installing the Hard Drive 1. Place the hard drive module into the hard drive bracket. 2. Tighten the screws that secures the hard drive bracket to the hard drive. 3. Pull the tab and place the hard drive on the chassis. 4. Tighten the screws that secure hard drive to the computer. 5. Install the: a) battery b) base cover 6. Follow the procedures in After Working Inside Your Computer. Removing the Keyboard 1. Follow the procedures in Before Working Inside Your Computer. 2. Remove the battery.
5. Lift the clip to release the keyboard cable and disconnect it from the system board. 6. Lift the clip to release the backlit cable and disconnect it from the system board.
Installing the Keyboard 1. Connect the keyboard data cable to the back of the keyboard. 2. Connect the backlit cable to the system board. 3. Insert the keyboard in its compartment. 4. Press down until the keyboard clicks into place. 5. Install the battery. 6. Follow the procedures in After Working Inside Your Computer. Removing the Display Hinge Cover 1. Follow the procedures in Before Working On Your Computer. 2. Remove the battery. 3.
4. Push to release the hinge cover from the computer. 5. Flip the computer and carefully remove the display hinge cover from the computer. Installing the Display Hinge Cover 1. Replace the display hinge cover back to the computer till the latches are fixed into place. 2. Tighten the screws that secure the display hinge cover to the computer. 3. Install the battery. 4. Follow the procedures in After Working Inside Your Computer. Removing the Palmrest 1.
f) keyboard g) display hinge cover 3. Remove the rubber pads from the bottom of the computer. 4. Remove the screws from the bottom of the computer. 5. Disconnect the LEDs fingerprint cable.
6. Remove the screws that secures palmrest assembly in place. 7. Lift the latch and disconnect the power button fingerprint cable.
8. Lift the tab and release the touchpad cable, SD card reader cable, and fingerprint scanner cable from the computer. 9. Lift the tab and disconnect the functions button cable from the system.
10. Carefully pry up the palmrest along the edges. 11. Slide the palmrest outwards and lift to remove from the computer.
Installing the Palmrest 1. Starting from the edges of the palmrest, press downwards on the palmrest to engage the tabs on the computer. 2. Tighten the screws to secure the palmrest to the front of the computer. 3. Connect the functions button cable to the system board. 4. Connect the touchpad cable, SD card reader cable, and fingerprint scanner cable to the system board. 5. Connect the power button fingerprint cable to the system board. 6.
f) display hinge cover g) palmrest 3. Lift the tab and disconnect the express card reader cable. 4. Remove the screws that secure the express card reader in place. 5. Lift up and remove the express card reader from the system.
Installing the Express Card Reader 1. Place the express card reader into its slot on the chassis. 2. Tighten the screws to secure the express card reader to the computer. 3. Connect the express card reader cable. 4. Install the: a) b) c) d) e) f) g) 5. palmrest display hinge cover keyboard base cover battery express card SD card Follow the procedures in After Working Inside Your Computer. Removing the Speakers 1. Follow the procedures in Before Working Inside Your Computer. 2.
4. Remove the screws that secure the speakers in place. 5. Lift up the left speaker and remove.
Installing the Speakers 1. Place the speakers on the computer and thread the speakers cable through the routing tabs. 2. Tighten the screws to secure the speakers in place. 3. Connect the speaker cable. 4. Install the: a) b) c) d) e) f) g) h) i) j) 5. express card reader palmrest display hinge cover keyboard hard drive optical drive base cover battery express card SD card Follow the procedures in After Working Inside Your Computer. Removing the System Board 1.
j) SD card reader 3. Disconnect the system fan cable and the power cable. 4. Disconnect the speaker cable. 5. Disconnect the Express card reader fingerprint cable. 6. Disconnect the touchpad cable.
7. Peel off the tape and disconnect the LVDS and camera cable. 8. Remove the screws that secure the system board to the chassis.
9. Lift up the system board from the chassis. 10. Slide the system board towards right and remove from the chassis.
Installing the System Board 1. Align the system board to the port connectors and place the system board in the computer. 2. Tighten the screws to secure the system board to the chassis. 3. Affix the tape and connect the LVDS and camera cable. 4. Connect the touchpad cable. 5. Connect the express card reader cable. 6. Connect the speaker cable. 7. Connect the system fan cable and the power cable. 8. Install the: a) b) c) d) e) f) g) h) i) j) 9.
e) f) g) h) i) j) k) memory optical drive hard disk drive keyboard display hinge cover palmrest system board 3. Disconnect the system fan cable from the system board. 4. Remove the screws that secure the heat sink to the system board. 5. Lift up and remove the heat sink from the system board.
Installing the Heat Sink 1. Tighten the screws to secure the heat sink to the system board. 2. Connect the system fan cable to the system board. 3. Install the: a) b) c) d) e) f) g) h) i) j) k) 4. system board palmrest display hinge cover keyboard hard drive optical drive memory base cover battery express card SD card Follow the procedures in After Working Inside Your Computer. Removing the Processor 1. Follow the procedures in Before Working Inside Your Computer. 2.
j) speaker k) system board l) heat sink 3. Remove the screw. Remove the processor cover and lift the processor from the socket. Place it in an antistatic package. Installing the Processor 1. Insert the processor into the processor socket. Ensure the processor is properly seated. Replace the processor cover. 2. Tighten the screw to secure the processor to the system board. 3. Install the: a) b) c) d) e) f) g) h) i) j) k) 4.
4. Use a screw driver to release the coin-cell battery from the socket. The battery pops-out, lift and remove the battery from the socket. Installing the Coin-Cell Battery 1. Insert the coin-cell battery into the slot. 2. Press on the coin-cell battery until it secures into place. 3. Install the: a) system board b) WLAN card c) ExpressCard reader d) palmrest e) keyboard f) hard drive g) optical drive h) memory i) base cover j) battery 4. Follow the procedures in After Working Inside Your Computer.
4. Install the: a) b) c) d) 5. palmrest keyboard base cover battery Follow the procedures in After Working Inside Your Computer. Removing the LAN Board 1. Follow the procedures in Before Working Inside Your Computer. 2. Remove the: a) b) c) d) e) f) g) h) i) j) k) SD Card express card battery base cover optical drive hard drive keyboard display hinge cover palmrest system board WLAN card 3. Remove the screws that secure LAN board in place. 4. Lift up to remove the LAN board from the chassis.
5. Pull out and remove the LAN board from the system. Installing the LAN Board 1. Insert the LAN board into its compartment and align on to the chassis. 2. Tighten the screws to secure the LAN board to the chassis. 3.
j) express card k) SD Card 4. Follow the procedures in After Working Inside Your Computer. Removing the mini-SATA Card 1. Follow the procedures in Before Working Inside Your Computer. 2. Remove the: a) b) c) d) e) f) g) h) i) j) k) l) 3. SD Card express card battery base cover optical drive hard drive keyboard display hinge cover palmrest system board WLAN board LAN board Remove the screw that secure the mini-SATA card in place. Slide and remove the mini-SATA card. Installing the mini-SATA Card 1.
Removing the Secure Digital (SD) Card Reader 1. Follow the procedures in Before Working Inside Your Computer. 2. Remove the: a) SD card b) express card c) battery d) base cover e) optical drive f) hard drive g) keyboard h) display hinge cover i) palmrest 3. Pull out the SD card reader cable. 4. Remove the screw the secure the SD card reader in place.
5. Lift up and remove the SD card reader from the system. Installing the Secure Digital (SD) Card Reader 1. Place the SD card reader into the place. 2. Tighten the screw to secure the SD card reader to the computer. 3. Install the: a) b) c) d) e) f) g) h) i) 4. palmrest display hinge cover keyboard hard drive optical drive base cover battery express card SD card Follow the procedures in After Working Inside Your Computer. Removing the Display Assembly 1.
k) l) m) n) express card reader system board WLAN card LAN board 3. Remove the screws from the base of the system. 4. Remove the screws present below the display hinge cover. 5. Remove the left screw that secure the display assembly in place. 6. Unthread the camera cable and remove the right screw that secure the display assembly to the system.
7. Lift the display assembly up from the system and remove. Installing the Display Assembly 1. Align the display assembly to the computer base. 2. Thread the camera cable and tighten the screw to secure the right hinge in place. 3. Tighten the screw that secure the left hinge in place. 4. Tighten the screws present below the hinge cover. 5. Tighten the screws from the base of the computer that secures the display assembly in place. 6.
f) g) h) i) j) k) l) m) n) 7. display hinge cover keyboard hard drive optical drive memory base cover battery express card SD card Follow the procedures in After Working Inside Your Computer. Removing the Power Connector 1. Follow the procedures in Before Working Inside Your Computer. 2. Remove the: a) b) c) d) e) f) g) h) i) j) k) l) 3.
j) battery k) express card l) SD card 3. Follow the procedures in After Working Inside Your Computer. Removing the Display Bezel 1. Follow the procedures in Before Working Inside Your Computer 2. Remove the: a) b) c) d) e) f) g) h) i) j) k) l) m) n) 3. SD card express card battery base cover optical drive hard drive keyboard display hinge cover palmrest express card reader system board heat sink LAN board display assembly Carefully pry the bezel off the display assembly.
4. Lift up the display bezel and remove from the display assembly. Installing the Display Bezel 1. Align the display bezel with the display assembly and gently snap it into place. 2.
j) k) l) m) n) o) 3. optical drive memory base cover battery express card SD card Follow the procedures in After Working Inside Your Computer. Removing the Display Bracket 1. Follow the procedures in Before Working Inside Your Computer. 2. Remove the: a) b) c) d) e) f) g) h) i) j) k) l) m) n) o) 3.
4. Lift up and remove the display panel with brackets and hinges. 5. Peel off the tape and disconnect the display cable.
6. Remove the screws that secure the display brackets and hinges to the display panel. Installing the Display Bracket 1. Tighten the screws to secure the display brackets and hinges to the display panel. 2. Affix the tape and connect the display cable. 3. Place the display panel with brackets and hinges onto the computer. 4. Tighten the screws to secure the display brackets to the display assembly. 5.
g) h) i) j) k) l) m) n) o) 6. palmrest display hinge cover keyboard hard drive optical drive base cover battery express card SD card Follow the procedures in After Working Inside Your Computer. Removing the Camera Module 1. Follow the procedures in Before Working Inside Your Computer. 2. Remove the: a) b) c) d) e) f) g) h) i) j) k) 3.
h) i) j) k) l) m) n) o) p) 4. palmrest hard drive optical drive keyboard display hinge cover base cover battery express card SD card Follow the procedures in After Working Inside Your Computer.
System Setup 3 System Setup enables you to manage your computer hardware and specify BIOS‐level options.
Keys Navigation Allows you to select a value in the selected field (if applicable) or follow the link in the field. Spacebar Expands or collapses a drop‐down list, if applicable. Moves to the next focus area. NOTE: For the standard graphics browser only. Moves to the previous page till you view the main screen. Pressing in the main screen displays a message that prompts you to save any unsaved changes and restarts the system. Displays the System Setup help file.
Main L2 Cache Displays the processor L2 cache size. L3 Cache Displays the processor L3 cache size. Fixed HDD Displays the model number and capacity of the hard drive. SATA ODD Displays the model number and capacity of the optical drive. mSata Device Displays the model number and capacity of the miniSata device. AC Adapter Type Displays the type of the AC adapter. Extended Memory Displays the memory installed on the computer. System Memory Displays the memory in-built on the computer.
Advanced SATA Operation Change the SATA controller Default: AHCI mode to either ATA or AHCI. Adapter Warnings Enables or disables adapter Default: Enabled warnings. Function Key Behavior Specifies the behavior of the function key . Default: Function key first Charger Behavior Specifies if the computer battery will be charged when connected to an AC power source. Default: Enabled Battery Health Specifies the health of the battery.
Table 4. Security Options Security Set Service Tag This field displays your system's service tag. If the service tag is not already set, this field can be used to enter it.
Updating the BIOS It is recommended to update your BIOS (system setup), on replacing the system board or if an update is available. For notebooks, ensure that your computer battery is fully charged and connected to a power outlet 1. Restart the computer. 2. Go to support.dell.com/support/downloads. 3. If you have your computer's Service Tag or Express Service Code: NOTE: For desktops, the service tag label is available on the front of your computer.
NOTE: If the password jumper is disabled, the existing System Password and Setup Password is deleted and you need not provide the system password to log on to the computer. To enter a system setup, press immediately after a power-on or reboot. 1. In the System BIOS or System Setup screen, select System Security and press . The System Security screen appears. 2. In the System Security screen, verify that Password Status is Unlocked. 3.
Diagnostics 4 If you experience a problem with your computer, run the ePSA diagnostics before contacting Dell for technical assistance. The purpose of running diagnostics is to test your computer's hardware without requiring additional equipment or risking data loss. If you are unable to fix the problem yourself, service and support personnel can use the diagnostics results to help you solve the problem.
Turns on steadily or blinks to indicate battery charge status. Turns on when wireless networking is enabled. Battery Status Lights If the computer is connected to an electrical outlet, the battery light operates as follows: Alternately blinking amber light and white light An unauthenticated or unsupported non-Dell AC adapter is attached to your laptop. Alternately blinking amber light with steady Temporary battery failure with AC adapter present.
Beep Description Possible Cause/Troubleshooting Steps • • • reseat the memory if an additional memory is available install that memory if the issue persists issue with the memory connector 5 Real-time clock power fail CMOS battery failure. Reseat the battery.
5 Specifications NOTE: Offerings may vary by region. For more information regarding the configuration of your computer, click Start (Start icon) → Help and Support, and then select the option to view information about your computer. Table 8. System Information Feature Description Chipset Intel HM77 Express Chipset DRAM bus width 64-bit Flash EPROM: Vostro 3360 / Vostro 3460 SPI 8 MB Vostro 3560 SPI 6 MB Table 9.
Feature Description Vostro 3460 / Vostro 3560 Stereo conversion Conexant CX20672-21Z 24-bit (analog-to-digital and digital-to-analog) Interface: Internal high definition audio External microphone-in/stereo headphones/external speakers connector Speakers 2W Volume controls keyboard function keys and program menus Table 12.
Feature Description • • Bluetooth WWAN (optional) Table 15. Ports and Connectors Feature Description Audio: Vostro 3360 one stereo headphone/headset/audio-out connector Vostro 3460 / 3560 one microphone connector, one headphone connector Video Network adapter • • one 15-pin VGA connector one 19-pin HDMI connector one RJ-45 connector USB 3.0: Vostro 3360 three Vostro 3460 / Vostro 3560 four NOTE: The powered USB 3.0 connector also supports Microsoft Kernel Debugging.
Feature Description Maximum Brightness 200 nits Operating angle 0° (closed) to 140° Refresh rate 60 Hz Minimum Viewing angles: Horizontal 40°/40° Vertical 15°/30° (H/L) Pixel pitch 0.23 mm x 0.23 mm Table 17. Keyboard Feature Description Number of keys: Vostro 3360 United States and Canada: 80 keys, Europe and Brazil: 81 keys, Japan: 84 keys Vostro 3460/3560 United States and Canada: 86 keys, Europe and Brazil: 87 keys, Japan: 90 keys Table 18.
Feature Description Vostro 3360 14.8 VDC Vostro 3460 / Vostro 3560 11.1 VDC Temperature range: Operating 0 °C to 35 °C (32 °F to 95 °F) Non-Operating –40 °C to 65 °C (–40 °F to 149 °F) Coin-cell battery 3 V CR2032 lithium coin cell Table 20. AC Adapter Feature Description Type: Vostro 3360 / Vostro 3460 / Vostro 3560 with integrated video card 65 W Vostro 3460 with discrete video card 90 W Vostro 3560 with quad core 90 W Input voltage 100 VAC to 240 VAC Input current (maximum) 1.
Table 21. Physical Feature Description Vostro 3360 Vostro 3460 Vostro 3560 Height 19.20 mm (0.75 inch) 30.10 mm (1.18 inches) 32.50 mm (1.27 inches) Width 332.00 mm (13.07 inches) 345.50 mm (13.60 inches) 375.00 mm (14.76 inches) Depth 232.50 mm (9.15 inches) 244.00 mm (9.60 inches) 259.00 mm (10.19 inches) Weight (with battery pack) 1.66 kg (3.65 lb) 2.23 kg (4.91 lb) 2.57 kg (5.66 lb) Table 22.
Getting Help 6 Contacting Dell NOTE: If you do not have an active Internet connection, you can find contact information on your purchase invoice, packing slip, bill, or Dell product catalog. Dell provides several online and telephone-based support and service options. Availability varies by country and product, and some services may not be available in your area. To contact Dell for sales, technical support, or customer service issues: 1. Visit support.dell.com. 2. Select your support category. 3.
