Users Guide

limited warranty on Dell-branded batteries lasts only one year and the limited warranty on
the lamps for Dell-branded projectors lasts only ninety days. The limited warranty begins
on the date of the invoice. The warranty period is not extended if we repair or replace a
warranted product or any parts. Dell may change the availability of limited warranties, at
its discretion, but any changes will not be retroactive.
What do I do if I need warranty service?
Before the warranty expires, please call us at the relevant number listed in the following
table. Please also have your Dell service tag number or order number available.
Individual Home Consumers:
Technical Support 1-800-624-9896
Customer Service 1-800-624-9897
Individual Home Consumers who purchased through an Employee Purchase Program:
Technical Support and Customer Service 1-800-822-8965
Home and Small Business Commercial Customers:
Technical Support and Customer Service 1-800-456-3355
Medium, Large, or Global Commercial Customers, Healthcare Customers, and Value Added
Resellers (VARs):
Technical Support and Customer Service 1-800-822-8965
Government and Education Customers:
Technical Support and Customer Service 1-800-234-1490
Dell-Branded Memory 1-888-363-5150
What will Dell do?
During the first 90 days of the 90-day limited warranty and the first year of all other limited
warranties: For the first 90 days of the 90-day limited warranty and the first year of all
other limited warranties, we will repair any Dell-branded hardware products returned to
us that prove to be defective in materials or workmanship. If we are not able to repair the
product, we will replace it with a comparable product that is new or refurbished.
When you contact us, we will issue a Return Material Authorization Number for you to
include with your return. You must return the products to us in their original or equivalent
packaging, prepay shipping charges, and insure the shipment or accept the risk if the
product is lost or damaged in shipment. We will return the repaired or replacement
products to you. We will pay to ship the repaired or replaced products to you if you use an