Service Manual

Table Of Contents
Operating system.............................................................................................................................................................. 86
Downloading the drivers.................................................................................................................................................. 86
Chapter 5: BIOS setup.................................................................................................................87
BIOS overview....................................................................................................................................................................87
Entering BIOS setup program........................................................................................................................................ 87
Navigation keys..................................................................................................................................................................87
One time boot menu.........................................................................................................................................................88
System setup options.......................................................................................................................................................88
Updating the BIOS............................................................................................................................................................ 98
Updating the BIOS in Windows................................................................................................................................98
Updating the BIOS in Linux and Ubuntu................................................................................................................ 98
Updating the BIOS using the USB drive in Windows..........................................................................................98
Updating the BIOS from the F12 One-Time boot menu.................................................................................... 99
System and setup password.........................................................................................................................................100
Assigning a system setup password..................................................................................................................... 100
Deleting or changing an existing system setup password............................................................................... 100
Clearing BIOS (System Setup) and System passwords..........................................................................................101
Chapter 6: Troubleshooting....................................................................................................... 102
Handling swollen Lithium-ion batteries.......................................................................................................................102
Dell SupportAssist Pre-boot System Performance Check diagnostics.............................................................. 103
Running the SupportAssist Pre-Boot System Performance Check.............................................................. 103
Built-in self-test (BIST)..................................................................................................................................................103
M-BIST......................................................................................................................................................................... 103
LCD Power rail test (L-BIST)................................................................................................................................. 104
LCD Built-in Self Test (BIST)................................................................................................................................. 104
System diagnostic lights................................................................................................................................................ 105
Recovering the operating system................................................................................................................................106
Backup media and recovery options........................................................................................................................... 106
WiFi power cycle..............................................................................................................................................................106
Drain residual flea power (perform hard reset)........................................................................................................107
Chapter 7: Getting help and contacting Dell...............................................................................108
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Contents