Product Manual

Page 5

http://accesso.com/ Prism V2 – Qsmart: Prism Product Manual

7 Warranty Statement

accesso warrants for a period of 1 year from the date for shipment that each device supplied

shall be free from defects in material and workmanship. During this period, if the customer

experiences any difficulties with the product and is unable to resolve by phone or e-mail with

accesso Technical Support, a Return Material Authorization (RMA) number will be issued.

Following receipt of a RMA the customer is responsible for returning the product to accesso,

freight pre-paid. accesso upon verification of a valid warranty will, at its option, repair or

replace the product in question, and return it to the customer freight pre-paid. No services are

provided at the customer’s site under this warranty.

accesso warrants the Firmware within the device for a period of ninety (90) days from the date

of shipment, that each Firmware package shall be free from defects and operate according to

the accesso specifications. Any Firmware revisions required hereunder cover supply of

distribution media only and do not cover, or include any installation or upgrade of the product.

accesso shall have no obligation to make repairs or to effect replacement required through

normal wear and tear arising in whole or in part by catastrophe, fault or negligence of the user,

improper or unauthorized use of the product, or use of the product in such a manner for which

it was not designed, or causes external to the product.

There are no understandings agreements, representations or warranties, express or implied,

including warranties or merchantability or fitness for a particular purpose, other than those

specifically set out above, or by an existing contract between the parties. Any such contract

states the entire obligation of accesso. The contents of this document shall not become part or

modify any prior or existing agreement, commitment or relationship between the parties.

The information, recommendations, descriptions and safety information in this or any other

documents supplied by accesso are based on general industry experience and judgment with

respect to such hardware and firmware.

This information should not be considered to be all-inclusive or covering all contingences. No

other warranties, express or implied, including warranties for fitness for a particular purpose or

merchantability, or warranties from the course of dealing or usage of trade, are made regarding

the information, recommendations, descriptions and safety information contained herein and

in Hardware and Firmware Specification documentation, or instructions supplied by accesso.

In no event will accesso be responsible to the user in contract, tort (including negligence), strict

liability or otherwise for any special, indirect, incidental or consequential damage or loss of

equipment, plant or power system, cost of capital, loss or profits from revenues, cost of

replacement power, additional expenses in the use of existing hardware or firmware,

equipment or facilities, or claims against the user by its employees or customers resulting from

the use of the information, recommendations, descriptions and safety information supplied by

accesso. accesso liability is limited (at its election) to (1) refund the buyers purchase price for

such affected products (without interest) (2) repair such products, or (3) replacement of such

products, provided however, that the buyer follows the returns procedures outlined herein.