Installation Guide

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32 Limited Warranties and Return Policy
To return products, e-mail or call Dell customer service to receive a
Credit Return Authorization Number within the return policy period
applicable to the product you want to return. You must obtain a Credit
Return Authorization Number in order to return the product. See
"Contacting Dell" or "Getting Help" in your customer documentation
(or www.dell.com/us/en/gen/contact.htm) to find the appropriate
contact information for obtaining customer assistance.
You must ship the products to Dell within five days of the date that
Dell issues the Credit Return Authorization Number. You must also
return the products to Dell in their original packaging, in as-new
condition along with any media, documentation, and all other items
that were included in the original shipment, prepay shipping charges,
and insure the shipment or accept the risk of loss or damage during
shipment.
Limited Warranty Terms for Canada
What is covered by this limited warranty?
This limited warranty covers defects in materials and workmanship in
your—our end-user customer's—Dell-branded hardware products,
including Dell-branded peripheral products.
What is not covered by this limited warranty?
This limited warranty does not cover:
• Software, including the operating system and software added to
the Dell-branded hardware products through our factory-
integration system, or the reloading of the software
• Non-Dell branded products and accessories
• Problems that result from:
– External causes such as accident, abuse, misuse, or
problems with electrical power
– Servicing not authorized by us
– Usage that is not in accordance with product instructions
– Failure to follow the product instructions or failure to
perform preventive maintenance
– Problems caused by using accessories, parts, or
components not supplied by us