User's Guide

Sound and Speaker Problems

Fill out the Diagnostics Checklist as you complete these checks.

If you have a problem with integrated speakers

If you have a problem with external speakers

If the external monitor works, the computer display or video controller may be defective. Contact

Dell.

Adjust the Windows volume control — Double-click the speaker icon in the lower-right corner

of your screen. Ensure that the volume is turned up and that the sound is not muted. Adjust the

volume, bass, or treble controls to eliminate distortion.

Adjust the volume using keyboard shortcuts — See "Using the Keyboard and Touch Pad."

Press <Fn><End> to disable (mute) or reenable the integrated speakers.

Reinstall the sound (audio) driver — See "Reinstalling Software."

For Windows 2000 only, ensure that digital audio for the CD drive is enabled —

1. Click the Start button, point to Settings, and then click Control Panel.

2. Double-click the System icon.

3. Click the Hardware tab.

4. Click Device Manager.

5. Double-click DVD/CD-ROM drives.

6. Double-click the name of the drive.

7. On the drive Properties screen, click the Properties tab.

8. Click the box near the bottom of the screen to enable digital audio for your CD or DVD

drive.

NOTE: The volume control in some MP3 players overrides the Windows volume setting. If you have

been listening to MP3 songs, make sure that you did not turn the player volume down or off.

Check the speaker cable connections — See the setup diagram supplied with the speakers.

Test the electrical outlet — Ensure that the electrical outlet is working by testing it with

another device, such as a lamp.

Ensure that the speakers are turned on — See the setup diagram supplied with the speakers.

Adjust the Windows volume control — Double-click the speaker icon in the lower-right corner

of your screen. Ensure that the volume is turned up and that the sound is not muted. Adjust the

volume, bass, or treble controls to eliminate distortion.

Test the speakers — Plug the speaker audio cable in to the connector on the computer.

Ensure that the headphone volume control is turned up. Play a music CD.

Run the speaker self-test — Some speaker systems have a self-test button on the subwoofer.

See the speaker documentation for self-test instructions.

Eliminate possible interference — Turn off nearby fans, fluorescent lights, or halogen lamps

to check for interference.

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