User's Guide

8. If a problem is encountered during a test, a message appears, displaying the error code and a
description of the problem. Write down the error code and problem description and follow the
instructions on the screen. If you cannot resolve the error condition, contact Dell
.
9. If you run a test from the Custom Test or Symptom Tree option, click the applicable tab described in
the following table for more information.
10. When you have finished running a test, close the screen to return to the Main Menu screen. To exit the
Dell Diagnostics and reboot the computer, close the Main Menu screen.
possibility of tracing the problem quickly.
Extended
Test
Performs a thorough check of devices. The test typically takes 1 hour or more and
requires you to answer questions periodically.
Custom
Test
Tests a specific device. You can customize the tests to be run.
Symptom
Tree
Allows you to select tests based on a symptom of the problem you are experiencing.
The option lists the most common symptoms.
Tab Function
Results Displays the results of the test and any error conditions encountered.
Errors Displays error conditions encountered, error codes, and problem description.
Help Describes the test and may indicate requirements for running the test.
Configuration Displays your hardware configuration for the selected device.
The Dell Diagnostics obtains your configuration information for all devices from the system
setup program, memory, and various internal tests and displays the information in the device
list in the left pane of the screen. The device list may not display the names of all the
components installed on your computer or all devices attached to your computer.
Parameters Allows you to customize the test by changing the test settings.
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