Service Manual
Table Of Contents
- XPS 13 Plus 9320 / XPS 9320 Service Manual
- Contents
- Working inside your computer
- Removing and installing components
- Drivers and downloads
- System setup
- Troubleshooting
- Handling swollen Lithium-ion batteries
- Locate the Service Tag or Express Service Code of your Dell computer
- System diagnostic lights
- SupportAssist diagnostics
- Built-in self-test (BIST)
- Recovering the operating system
- WiFi power cycle
- Drain residual flea power (perform hard reset)
- Backup media and recovery options
- Real Time Clock—RTC reset
- Getting help and contacting Dell
Chapter 1: Working inside your computer...................................................................................... 5
Safety instructions.............................................................................................................................................................. 5
Before working inside your computer.......................................................................................................................5
Safety precautions........................................................................................................................................................ 6
Electrostatic discharge—ESD protection............................................................................................................... 6
ESD field service kit ..................................................................................................................................................... 7
Transporting sensitive components.......................................................................................................................... 8
After working inside your computer..........................................................................................................................8
Chapter 2: Removing and installing components........................................................................... 9
Recommended tools........................................................................................................................................................... 9
Screw list............................................................................................................................................................................... 9
Major components of XPS 13 Plus 9320......................................................................................................................10
Base cover........................................................................................................................................................................... 12
Removing the base cover...........................................................................................................................................12
Installing the base cover.............................................................................................................................................14
Battery..................................................................................................................................................................................15
Lithium-ion battery precautions............................................................................................................................... 15
Removing the battery................................................................................................................................................. 16
Installing the battery....................................................................................................................................................18
Solid-state drive................................................................................................................................................................. 21
Removing the M.2 2230 solid-state drive..............................................................................................................21
Installing the M.2 2230 solid-state drive............................................................................................................... 22
Removing the M.2 2280 solid-state drive............................................................................................................. 23
Installing the M.2 2280 solid-state drive............................................................................................................... 24
Fans...................................................................................................................................................................................... 25
Removing the fans...................................................................................................................................................... 25
Installing the fans.........................................................................................................................................................27
Heat sink..............................................................................................................................................................................28
Removing the heat sink............................................................................................................................................. 28
Installing the heat sink................................................................................................................................................29
Display assembly................................................................................................................................................................29
Removing the display assembly............................................................................................................................... 29
Installing the display assembly.................................................................................................................................. 31
System board..................................................................................................................................................................... 33
Removing the system board..................................................................................................................................... 33
Installing the system board....................................................................................................................................... 36
Power button with fingerprint reader.......................................................................................................................... 39
Removing the power button with fingerprint reader..........................................................................................39
Installing the power button with fingerprint reader............................................................................................40
Keyboard.............................................................................................................................................................................. 41
Removing the keyboard.............................................................................................................................................. 41
Installing the keyboard............................................................................................................................................... 42
Palm-rest assembly...........................................................................................................................................................44
Contents
Contents 3