Service Manual
Table Of Contents
- XPS 13 Plus 9320 / XPS 9320 Service Manual
- Contents
- Working inside your computer
- Removing and installing components
- Drivers and downloads
- System setup
- Troubleshooting
- Handling swollen Lithium-ion batteries
- Locate the Service Tag or Express Service Code of your Dell computer
- System diagnostic lights
- SupportAssist diagnostics
- Built-in self-test (BIST)
- Recovering the operating system
- WiFi power cycle
- Drain residual flea power (perform hard reset)
- Backup media and recovery options
- Real Time Clock—RTC reset
- Getting help and contacting Dell
Table 12. System setup options—Update, Recovery menu (continued)
Update, Recovery
NOTE: BIOS recovery is designed to fix the main BIOS block and cannot work
if the Boot Block is damaged. In addition, this feature cannot work in the
event of EC corruption, ME corruption, or a hardware issue. The recovery
image must exist on an unencrypted partition on the drive.
BIOS Downgrade
Allow BIOS Downgrade Controls flashing of the system firmware to previous revisions.
Default: ON
SupportAssist OS Recovery
SupportAssist OS Recovery Enables or disables the boot flow for SupportAssist OS Recovery tool in the event
of certain system errors.
Default: ON
BIOSConnect
BIOSConnect Enables or disables cloud Service OS recover if the main operating system fails to
boot with the number of failures equal to or greater than the value specified by
the Auto OS Recovery Threshold setup option.
Default: ON
Dell Auto OS Recovery Threshold
Dell Auto OS Recovery Threshold Controls the automatic boot flow for SupportAssist System Resolution Console
and for Dell operating system Recovery tool.
Default: 2
Table 13. System setup options—System Management menu
System Management
Service Tag
Service Tag Displays the Service Tag of the computer.
Asset Tag
Asset Tag Creates a system Asset Tag that can be used by an IT administrator to uniquely
identify a particular system. Once set in BIOS, the Asset Tag cannot be changed.
AC Behavior
Wake on AC Enables the computer to turn on and go to boot when AC power is supplied to the
computer.
Default: OFF
Wake on LAN
Wake on LAN Enables or disables the computer to turn on by a special LAN signal.
Default: Disabled
Auto On Time
Auto On Time Enables the computer to automatically power on for defined days and times.
Default: Disabled. The system will not automatically power up.
System setup 57