Dell™ Inspiron™ 700m Owner’s Manual Model PP07S w w w. d e l l . c o m | s u p p o r t . d e l l .
Notes, Notices, and Cautions NOTE: A NOTE indicates important information that helps you make better use of your computer. NOTICE: A NOTICE indicates either potential damage to hardware or loss of data and tells you how to avoid the problem. CAUTION: A CAUTION indicates a potential for property damage, personal injury, or death. Abbreviations and Acronyms For a complete list of abbreviations and acronyms, see the Dell Inspiron Help file. To access the help file, see "Finding Information" on page 9.
Contents Finding Information 1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13 Left Side View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16 Right Side View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20 Bottom View . Setting Up Your Computer Connecting to the Internet . . . . . . . . . . . . . . . . . . . . . . . . .
Installing a Battery Storing a Battery . 4 . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27 Installing Module Bay Devices About the Module Bay . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29 . . . . . . 30 . . . . . . . . . . . . . . . . . . . . . . . . . . .
7 Using PC Cards PC Card Types . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . PC Card Blanks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Extended PC Cards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 39 39 . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41 Setting Up a Home and Office Network Connecting to a Network Adapter Network Setup Wizard . . . . . . . . . . . . . . . . . . . . . . 43 . . . . . . . . . . . . . . . . . . . . . . . . .
E-Mail, Modem, and Internet Problems Error Messages . . . . . . . . . . . . . . . . . . . 56 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58 . . . . . . . . . . . . . . . . . . . . . . . . 59 . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59 IEEE 1394 Device Problems . Keyboard Problems . . . . . . . . . . . . . . . . . . . . . 60 60 . . . . . . . . . . . . . . . . . . . . . . 60 External Keyboard Problems . Unexpected Characters . . . Lockups and Software Problems . .
10 Adding and Replacing Parts Before You Begin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71 71 72 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75 Recommended Tools . . . . . . . . Turning Off Your Computer . . . . . . Before Working Inside Your Computer Memory . Modem 71 Mini PCI Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Contents
Finding Information NOTE: Some features may not be available for your computer or in certain countries. NOTE: Additional information may ship with your computer. What Are You Looking For? Find It Here • • • • • • Dell™ Product Information Guide Warranty information Terms and Conditions (U.S.
www.dell.com | support.dell.com What Are You Looking For? Find It Here • Service Tag and Express Service Code • Microsoft Windows License Label Service Tag and Microsoft Windows License These labels are located on the bottom of your computer. • Use the Service Tag to identify your computer when you use support.dell.com or contact technical support. • Enter the Express Service Code to direct your call when contacting technical support.
What Are You Looking For? Find It Here • Solutions — Troubleshooting hints and tips, articles from technicians, online courses, frequently asked questions • Community — Online discussion with other Dell customers • Upgrades — Upgrade information for components, such as memory, the hard drive, and the operating system • Customer Care — Contact information, service call and order status, warranty, and repair information • Service and support — Service call status and support history, service contract, onlin
www.dell.com | support.dell.com What Are You Looking For? Find It Here • How to use Windows XP • Documentation for my computer • Documentation for devices (such as a modem) Windows Help and Support Center 1 Click the Start button and click Help and Support. 2 Type a word or phrase that describes your problem and click the arrow icon. 3 Click the topic that describes your problem. 4 Follow the instructions on the screen.
A Tour of Your Computer Front View display latch release display device and keyboard status lights speakers (2) power button keyboard touch pad touch pad buttons IEEE 1394 connector microphone connector headphone connector DISPLAY LATCH RELEASE — Slide this display latch to release and open the display. — For more information about your display, see "Using the Display" in the Dell Inspiron Help file. To access help, see "Finding Information" on page 9.
www.dell.com | support.dell.com AUDIO CONNECTORS — Connect headphones and microphone. Attach headphones or speakers to the Attach a microphone to the connector. connector. IEEE 1394 C O N N E C T O R — Connects devices supporting IEEE 1394 high-speed transfer rates, such as some digital video cameras. — Touch pad and touch pad buttons provide the functionality of a mouse. See "Using the Keyboard and Touch Pad" on page 35 for more information.
DEVICE AND KEYBOARD STATUS LIGHTS Turns on when wireless networking is enabled. To enable or disable wireless networking, press . Turns on when you turn on the computer. Turns on steadily or blinks when the computer is in a power management mode. Indicates battery charge status. If the computer is connected to an electrical outlet, the as follows: – Solid green: The battery is charging.
www.dell.com | support.dell.com Left Side View security cable slot exhaust vent video connector USB connectors (2) PC Card slot Secure Digital memory card slot — Lets you attach a commercially available antitheft device to the computer. For more information, see the instructions included with the device. SECURITY CABLE SLOT NOTICE: Before you buy an antitheft device, ensure that it will work with the security cable slot.
VIDEO CONNECTOR Connects an external monitor. For more information, see "Using the Display" in the Dell Inspiron Help file. To access help, see "Finding Information" on page 9. USB 2.0 CONNECTOR Connects USB 2.0 compliant devices, such as a mouse, keyboard, or printer. P C C A R D S L O T — Supports one PC Card, such as a modem or network adapter. The computer ships with a plastic blank installed in the slot. For more information, see "Using PC Cards" on page 39.
www.dell.com | support.dell.com Right Side View S-video tv-out connector module bay modem connector network connector AC adapter connector — You can install devices such as an optical drive or Dell TravelLite™ module in the module bay. For more information, see "Installing Module Bay Devices" on page 29. MODULE BAY MODEM CONNECTOR (RJ-11) Connects the telephone line to the modem connector. For information on using the modem, see the online modem documentation supplied with your computer.
The AC adapter converts AC power to the DC power required by the computer. You can connect the AC adapter with your computer turned either on or off. CAUTION: The AC adapter works with electrical outlets worldwide. However, power connectors and power strips vary among countries. Using an incompatible cable or improperly connecting the cable to the power strip or electrical outlet may cause fire or equipment damage.
www.dell.com | support.dell.com Bottom View Mini PCI card and modem cover memory module cover module bay module bay latch release air vent battery* battery latch release hard drive cover *optional 8-cell battery is shown — You can install devices such as an optical drive in the module bay. For more information, see "Installing Module Bay Devices" on page 29. MODULE BAY MODULE BAY LATCH RELEASE — Releases a device. See "Installing Module Bay Devices" on page 29 for instructions.
Setting Up Your Computer Connecting to the Internet NOTE: ISPs and ISP offerings vary by country. To connect to the Internet, you need a modem or network connection and an Internet service provider (ISP), such as AOL or MSN. Your ISP will offer one or more of the following Internet connection options: • Dial-up connections that provide Internet access through a telephone line. Dial-up connections are considerably slower than DSL and cable modem connections.
www.dell.com | support.dell.com 4 In the next window, click the appropriate option: • If you do not have an ISP and want to select one, click Choose from a list of Internet service providers (ISPs). • If you have already obtained setup information from your ISP but you did not receive a setup CD, click Set up my connection manually. • If you have a CD, click Use the CD I got from an ISP. 5 Click Next. If you selected Set up my connection manually, continue to step 6.
3 Attach the USB printer cable to the USB connectors on the computer and the printer. The USB connectors fit only one way.
www.dell.com | support.dell.com Many surge protectors have a telephone jack for modem protection. See the surge protector documentation for modem connection instructions. NOTICE: Not all surge protectors offer network adapter protection. Disconnect the network cable from the network wall jack during electrical storms. Line Conditioners NOTICE: Line conditioners do not protect against power interruptions. Line conditioners are designed to maintain AC voltage at a fairly constant level.
Using a Battery Battery Performance CAUTION: Before you begin any of the procedures in this section, follow the safety instructions located in the Product Information Guide. For optimal computer performance and to help preserve BIOS settings, operate your Dell™ portable computer with the main battery installed at all times. Use a battery to run the computer when it is not connected to an electrical outlet. One battery is supplied as standard equipment in the battery bay.
www.dell.com | support.dell.com Checking the Battery Charge The Microsoft® Windows® Power Meter window and provide information on the battery charge. icon and the low-battery warning Microsoft Windows Power Meter The Windows Power Meter indicates the remaining battery charge. To check the Power Meter, double-click the icon on the taskbar. For more information about the Power Meter tab, see "Power Management" in the Dell Inspiron Help file. To access help, see "Finding Information" on page 9.
Removing a Battery CAUTION: Before performing these procedures, disconnect the modem from the telephone wall jack. 1 Ensure that the computer is turned off, set to the hibernate power management mode, or connected to an electrical outlet. 2 Slide and hold the battery-bay latch release on the bottom of the computer, and then remove the battery from the bay. shown with optional 8-cell battery Installing a Battery CAUTION: Using an incompatible battery may increase the risk of fire or explosion.
Using a Battery www.dell.com | support.dell.
Installing Module Bay Devices About the Module Bay CAUTION: Before you begin any of the procedures in this section, follow the safety instructions located in the Product Information Guide. You can install devices such as a DVD drive, CD-RW/DVD drive, or DVD+RW in the module bay. Removing and Installing Devices While the Computer Is Turned Off NOTICE: To prevent damage to devices, store them in a safe, dry place when they are not installed in the computer.
www.dell.com | support.dell.com Removing and Installing Devices While the Computer Is Running 1 Before ejecting the device, double-click the Safely Remove Hardware icon on the taskbar, click the device you want to eject, and click Stop. NOTICE: To prevent damage to devices, store them in a safe, dry place when they are not installed in the computer. Avoid pressing down on them or placing heavy objects on top of them. 2 Slide and hold the device latch release. 3 Pull the device out of the module bay.
Using CDs, DVDs, and Other Multimedia Using CDs and DVDs For information about using CDs and DVDs in your computer, see the Dell™ Inspiron™ Help file. To access the help file, see "Finding Information" on page 9. Copying CDs and DVDs NOTE: Ensure that you follow all copyright laws when you create CDs or DVDs. This section applies only to computers that have a CD-R, CD-RW, DVD+RW, DVD+R, or DVD/CD-RW combo drive. The following instructions show how to make an exact copy of a CD or DVD.
www.dell.com | support.dell.com 3 Click Exact Copy. 4 To copy the CD or DVD: • If you have one CD or DVD drive, ensure that the settings are correct and click Copy. The computer reads your source CD or DVD and copies it to a temporary folder on your computer hard drive. When prompted, insert a blank CD or DVD into the CD or DVD drive and click OK. • If you have two CD or DVD drives, select the drive into which you have inserted your source CD or DVD and click Copy.
Connecting Your Computer to a TV or Audio Device NOTE: Video and audio cables for connecting your computer to a TV or other audio device are not included with your computer. Cables may be purchased at most consumer electronics stores. You can use a commercially available S-video cable to connect your computer to the S-video input on your TV. The audio connector on the front of the computer enables you to connect the computer to your TV or audio device, using a commercially available audio cable.
www.dell.com | support.dell.com 5 Plug the two RCA connectors on the other end of the audio cable in to the audio input connectors on your TV or other audio device. 6 Turn on the TV, turn on any audio device that you connected (if applicable), and then turn on the computer. 7 See "Enabling the Display Settings for a TV" on page 34 to ensure that the computer recognizes and works properly with the TV.
Using the Keyboard and Touch Pad Numeric Keypad numeric keypad The numeric keypad functions like the numeric keypad on an external keyboard. Each key on the keypad has multiple functions. The keypad numbers and symbols are marked in blue on the right of the keypad keys. To type a number or symbol, press the desired key after enabling the keypad. • To enable the keypad, press . The active. • To disable the keypad, press again.
www.dell.com | support.dell.com Key Combinations System Functions Opens the Task Manager window. Enables and disables the numeric keypad. Enables and disables the scroll lock. Display Functions Switches the video image to the next display option. The options include the integrated display, an external monitor, and both displays simultaneously. and up-arrow key Increases brightness on the integrated display only (not on an external monitor).
Microsoft® Windows® Logo Key Functions Windows logo key and Minimizes all open windows. Windows logo key and Maximizes all windows. Windows logo key and Runs Windows Explorer. Windows logo key and Opens the Run dialog box. Windows logo key and Opens the Search Results dialog box. Windows logo key and Opens the Search Results-Computer dialog box (if the computer is connected to a network). Windows logo key and Opens the System Properties dialog box.
www.dell.com | support.dell.com • To select and move (or drag) an object, position the cursor on the object and tap down-up-down on the touch pad. On the second down motion, leave your finger on the touch pad and move the selected object by sliding your finger over the surface. • To double-click an object, position the cursor on the object and tap twice on the touch pad or use your thumb to press the left touch-pad button twice.
Using PC Cards PC Card Types See "Specifications" on page 81 for information on supported PC Cards. NOTE: A PC Card is not a bootable device. The PC Card slot has one connector that supports a single Type I or Type II card. The PC Card slot supports CardBus technology and extended PC Cards. "Type" of card refers to its thickness, not its functionality. PC Card Blanks Your computer shipped with a plastic blank installed in the PC Card slot. Blanks protect unused slots from dust and other particles.
www.dell.com | support.dell.com CAUTION: Before you begin any of the procedures in this section, follow the safety instructions located in the Product Information Guide. 1 Press in on the latch. For some latches, you must press the latch twice: once to pop the latch out, and then a second time to pop the card out. 2 Remove the card or blank. 3 Save a blank to use when no PC Card is installed in a slot. Blanks protect unused slots from dust and other particles.
Installing a PC Card You can install a PC Card in the computer while the computer is running. The computer automatically detects the card. PC Cards are generally marked with a symbol (such as a triangle or an arrow) to indicate which end to insert into the slot. The cards are keyed to prevent incorrect insertion. If card orientation is not clear, see the documentation that came with the card.
Using PC Cards www.dell.com | support.dell.
Setting Up a Home and Office Network Connecting to a Network Adapter Before you connect your computer to a network, the computer must have a network adapter installed and a network cable connected to it. To connect a network cable: 1 Connect the network cable to the network adapter connector on the back of your computer. NOTE: Insert the cable until it clicks into place, and then gently pull it to ensure that it is secure.
www.dell.com | support.dell.com Network Setup Wizard The Microsoft® Windows® XP operating system provides a Network Setup Wizard to guide you through the process of sharing files, printers, or an Internet connection between computers in a home or small office. 1 Click the Start button, point to All Programs→ Accessories→ Communications, and then click Network Setup Wizard. 2 On the welcome screen, click Next. 3 Click Checklist for creating a network.
Connecting to a Wireless Network in Microsoft® Windows® XP Your wireless network card requires specific software and drivers in order to connect to a network. The software is already installed. If the software is removed or corrupted, follow the instructions included in the user's guide for your wireless network card. The user’s guide is available on the Dell Support website at support.dell.com.
www.dell.com | support.dell.com 2 Click to select the network you want to configure, and then click Connect or double-click the network name in the list. If you select a secure network (identified by a icon), you must enter a WEP or WPA key when prompted. NOTE: Network security settings are unique to your network. Dell cannot provide this information. Your network is configured automatically. NOTE: Your computer can take up to 1 minute to connect to the network.
Solving Problems Dell Diagnostics CAUTION: Before you begin any of the procedures in this section, follow the safety instructions located in the Product Information Guide. When to Use the Dell Diagnostics If you experience a problem with your computer, perform the checks in this section and run the Dell Diagnostics before you contact Dell for technical assistance. NOTICE: The Dell Diagnostics works only on Dell™ computers.
www.dell.com | support.dell.com • If failures are detected during the Pre-boot System Assessment, write down the error code(s) and contact Dell (see page 89) before continuing on to the Dell Diagnostics. If the Pre-boot System Assessment completes successfully, you receive the message Booting Dell Diagnostic Utility Partition. Press any key to continue. 5 Press any key to start the Dell Diagnostics from the diagnostics utility partition on your hard drive.
Tab Function Help Describes the test and may indicate requirements for running the test. Configuration Displays your hardware configuration for the selected device. The Dell Diagnostics obtains configuration information for all devices from system setup, memory, and various internal tests, and it displays the information in the device list in the left pane of the screen. The device list may not display the names of all the components installed on your computer or all devices attached to your computer.
www.dell.com | support.dell.com 4 In the System Properties window, click the Hardware tab. 5 Click Device Manager. 6 Scroll down the list to see if any device has an exclamation point (a yellow circle with a [!]) on the device icon. If an exclamation point is next to the device name, you may need to reinstall the driver or install a new driver as described in the following section. Reinstalling Drivers and Utilities NOTICE: The Dell Support website at support.dell.
9 When the name of the appropriate driver appears, click Next. 10 Click Finish and restart your computer. Resolving Software and Hardware Incompatibilities If a device is either not detected during the operating system setup or is detected but incorrectly configured, you can use the Hardware Troubleshooter to resolve the incompatibility. To resolve incompatibilities using the Hardware Troubleshooter: 1 Click the Start button and click Help and Support.
www.dell.com | support.dell.com Restoring the Computer to an Earlier Operating State If problems occur after you install a device driver, use Device Driver Rollback (see page 51) to resolve the problem. If that is unsuccessful, then use System Restore. NOTICE: Before you restore the computer to an earlier operating state, save and close any open files and exit any open programs. Do not alter, open, or delete any files or programs until the system restoration is complete.
To use PC Restore: 1 Turn on the computer. During the boot process, a blue bar with www.dell.com appears at the top of the screen. 2 Immediately upon seeing the blue bar, press . If you do not press in time, let the computer finish restarting, and then restart the computer again. NOTICE: If you do not want to proceed with PC Restore, click Reboot in the following step. 3 On the next screen that appears, click Restore. 4 On the next screen, click Confirm.
www.dell.com | support.dell.com Removing PC Restore NOTICE: PC Restore enables you to restore your computer’s operating system to the condition it was in when you purchased your computer. It is recommended that you do not remove PC Restore from your computer, even to gain additional hard drive space. If you remove PC Restore from the hard drive, you cannot ever recall it, and you will never be able to use PC Restore to return your computer’s operating system to its original state.
ENSURE THAT THE CD IS SNAPPED ONTO THE SPINDLE CHECK THE CABLE CONNECTIONS CHECK FOR HARDWARE INCOMPATIBILITIES R U N T H E D E L L D I A G N O S T I C S ( S E E P A G E 47) CD and DVD drive problems NOTE: High-speed CD or DVD drive vibration is normal and may cause noise, which does not indicate a defect in the drive or the CD or DVD. NOTE: Because of different regions worldwide and different disc formats, not all DVD titles work in all DVD drives.
www.dell.com | support.dell.com If you hear an unfamiliar scraping or grinding sound • Ensure that the sound is not caused by the program that is running. • Ensure that the disk or disc is inserted properly. Hard drive problems A L L O W T H E C O M P U T E R T O C O O L B E F O R E T U R N I N G I T O N — A hot hard drive may prevent the operating system from starting. Try allowing the computer to return to room temperature before turning it on.
CHECK THE TELEPHONE LINE CONNECTION — CHECK THE TELEPHONE JACK — CONNECT THE MODEM DIRECTLY TO THE TELEPHONE WALL JACK — USE A DIFFERENT TELEPHONE LINE — • Verify that the telephone line is connected to the jack on the modem. (The jack has either a green label or a connector-shaped icon next to it.) • Ensure that you hear a click when you insert the telephone line connector into the modem. • Disconnect the telephone line from the modem and connect it to a telephone. Listen for a dial tone.
www.dell.com | support.dell.com Error Messages CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. If the message is not listed, see the documentation for the operating system or the program that was running when the message appeared. B A D C O M M A N D O R F I L E N A M E — Ensure that you have spelled the command correctly, put spaces in the proper place, and used the correct pathname.
A R E Q U I R E D . D L L F I L E W A S N O T F O U N D — The program that you are trying to open is missing an essential file. Remove and then reinstall the program. 1 Click the Start button and click Control Panel. 2 Click Add or Remove Programs. 3 Select the program you want to remove. 4 Click Remove or Change/Remove and follow the prompts on the screen. 5 See the program documentation for installation instructions. X:\ IS NOT ACCESSIBLE.
www.dell.com | support.dell.com External Keyboard Problems NOTE: When you attach an external keyboard, the integrated keyboard remains fully functional. C H E C K T H E K E Y B O A R D C A B L E — Shut down the computer. Disconnect the keyboard cable and check it for damage, and firmly reconnect the cable. If you are using a keyboard extension cable, disconnect it and connect the keyboard directly to the computer. CHECK THE EXTERNAL KEYBOARD — 1 Shut down the computer, wait 1 minute, and turn it on again.
The computer does not start up ENSURE THAT THE AC ADAPTER IS FIRMLY CONNECTED TO THE COMPUTER AND TO THE ELECTRICAL OUTLET The computer stops responding NOTICE: You might lose data if you are unable to perform an operating system shutdown. TU R N T H E C O M P U T E R O F F — If you are unable to get a response by pressing a key on your keyboard or moving your mouse, press and hold the power button for at least 8 to 10 seconds until the computer turns off. Then restart your computer.
www.dell.com | support.dell.com A solid blue screen appears TU R N T H E C O M P U T E R O F F — If you are unable to get a response by pressing a key on your keyboard or moving your mouse, press and hold the power button for at least 8 to 10 seconds until the computer turns off. Then restart your computer.
Memory Problems CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. IF YOU RECEIVE AN INSUFFICIENT MEMORY MESSAGE — • Save and close any open files and exit any open programs you are not using to see if that resolves the problem. • See the software documentation for minimum memory requirements. If necessary, install additional memory (see "Memory" on page 73).
www.dell.com | support.dell.com PC Card Problems CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. C H E C K T H E P C C A R D — Ensure that the PC Card is properly inserted into the connector. E N S U R E T H A T T H E C A R D I S R E C O G N I Z E D B Y W I N D O W S — Double-click the Safely Remove Hardware icon in the Windows taskbar. Ensure that the card is listed.
TE S T T H E E L E C T R I C A L O U T L E T — Ensure that the electrical outlet is working by testing it with another device, such as a lamp. C H E C K T H E AC A D A P T E R — Check the AC adapter cable connections. If the AC adapter has a light, ensure that the light is on. C O N N E C T T H E C O M P U T E R D I R E C T L Y T O A N E L E C T R I C A L O U T L E T — Bypass power protection devices, power strips, and the extension cable to verify that the computer turns on.
www.dell.com | support.dell.com TE S T T H E E L E C T R I C A L O U T L E T — Ensure that the electrical outlet is working by testing it with another device, such as a lamp. VE R I F Y T H A T T H E P R I N T E R I S R E C O G N I Z E D B Y W I N D O W S — 1 Click the Start button, click Control Panel, and then click Printers and Other Hardware. 2 Click View installed printers or fax printers. If the printer is listed, right-click the printer icon. 3 Click Properties and click the Ports tab.
Sound and Speaker Problems CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. No sound from integrated speakers A D J U S T T H E W I N D O W S V O L U M E C O N T R O L — Double-click the speaker icon in the lower-right corner of your screen. Ensure that the volume is turned up and that the sound is not muted. Adjust the volume, bass, or treble controls to eliminate distortion.
www.dell.com | support.dell.com R E I N S T A L L T H E A U D I O D R I V E R ( S E E "R E I N S T A L L I N G D R I V E R S A N D U T I L I T I E S " O N P A G E 50) R U N T H E D E L L D I A G N O S T I C S ( S E E "D E L L D I A G N O S T I C S " O N P A G E 47) No sound from headphones C H E C K T H E H E A D P H O N E C A B L E C O N N E C T I O N — Ensure that the headphone cable is securely inserted into the headphone connector (see page 14).
Video and Display Problems CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. If the display is blank NOTE: If you are using a program that requires a higher resolution than your computer supports, it is recommended that you attach an external monitor to your computer. C H E C K T H E B A T T E R Y — If you are using a battery to power your computer, the battery charge may be depleted.
www.dell.com | support.dell.com R O T A T E T H E C O M P U T E R T O F A C E A D I F F E R E N T D I R E C T I O N — Eliminate sunlight glare, which can cause poor picture quality. ADJUST THE WINDOWS DISPLAY SETTINGS — 1 Click the Start button and then click Control Panel. 2 Click Appearance and Themes. 3 Click the area you want to change or click the Display icon. 4 Try different settings for Color quality and Screen resolution.
Adding and Replacing Parts Before You Begin This chapter provides procedures for removing and installing the components in your computer. Unless otherwise noted, each procedure assumes that the following conditions exist: • You have performed the steps in "Turning Off Your Computer" on page 71 and "Before Working Inside Your Computer" on page 72. • You have read the safety information in your Dell™ Product Information Guide.
www.dell.com | support.dell.com Before Working Inside Your Computer Use the following safety guidelines to help protect your computer from potential damage and to help ensure your own personal safety. CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. CAUTION: Handle components and cards with care. Do not touch the components or contacts on a card. Hold a card by its edges or by its metal mounting bracket.
7 Slide and hold the battery-bay latch release on the bottom of the computer, and then remove the battery from the bay. 8 Remove any installed modules. Memory You can increase your computer memory by installing memory modules on the system board. See "Specifications" on page 81 for information on the memory supported by your computer. Install only memory modules that are intended for your computer. NOTE: Memory modules purchased from Dell are covered under your computer warranty.
www.dell.com | support.dell.com NOTICE: To prevent damage to the memory module connector, do not use tools to spread the memory-module securing clips. 3 If you are replacing a memory module, remove the existing module: a Use your fingertips to carefully spread apart the securing clips on each end of the memory module connector until the module pops up. b Remove the module from the connector.
6 Insert the battery into the battery bay, or connect the AC adapter to your computer and an electrical outlet. 7 Turn on the computer. As the computer boots, it detects the additional memory and automatically updates the system configuration information. To confirm the amount of memory installed in the computer, click the Start button, click Help and Support, and then click Computer Information.
www.dell.com | support.dell.com 4 If a modem is not already installed, go to step 5. If you are replacing a modem, remove the existing modem: a Remove the screws securing the modem to the system board, and set them aside. b Pull straight up on the attached pull-tab to lift the modem out of its connector on the system board, and disconnect the modem cable. screws (2) modem 5 Connect the modem cable to the modem. NOTICE: The connectors are keyed to ensure correct insertion.
CAUTION: Before you begin any of the procedures in this section, follow the safety instructions located in the Product Information Guide. 1 Follow the procedures in "Before You Begin" on page 71. 2 Turn the computer over. 3 Loosen the captive screws on the cover, and remove the cover.
www.dell.com | support.dell.com 4 If a Mini PCI card is not already installed, go to step 5. If you are replacing a Mini PCI card, remove the existing card: a Disconnect the Mini PCI card from any attached cables. b Release the Mini PCI card by spreading the metal securing tabs until the card pops up slightly. c Lift the Mini PCI card out of its connector. securing tabs (2) NOTICE: The connectors are keyed to ensure correct insertion.
5 Align the Mini PCI card with the connector at a 45-degree angle, and press the Mini PCI card into the connector until you hear a click. NOTICE: To avoid damaging the Mini PCI card, never place cables on top of or under the card. 6 Connect the antenna cables to the connectors on the Mini PCI card. antenna cables 7 Replace the cover and tighten the screws.
Adding and Replacing Parts www.dell.com | support.dell.
Appendix Specifications Processor Processor type Intel® Pentium® M or Intel Celeron® M processor External bus frequency 400 MHz System Information System chipset Intel 855GME Data bus width 64 bits DRAM bus width 64 bits Processor address bus width 32 bits Flash EPROM 4 MB Graphics bus 64 bits PCI bus 32 bits PC Card CardBus controller Texas Instruments PCI 7420 CardBus controller PC Card connector one (supports one Type I or Type II card) Cards supported 3.
www.dell.com | support.dell.com Ports and Connectors Video 15-hole connector Audio microphone connector, stereo headphone/speakers connector USB (2) 4-pin USB 2.0-compliant connector Modem RJ-11 port Network adapter RJ-45 port IEEE 1394 4-pin serial connector S-video TV-out 7-pin mini-DIN connector Mini PCI Type IIIA Mini PCI card slot Secure Digital SD slot Communications Modem: Type v.
Audio Audio type AC’97(Soft Audio) Audio controller SigmaTel STAC 9750 Stereo conversion 18-bit (analog-to-digital and digital-to-analog) Interfaces: Internal PCI bus/AC’97 External microphone-in connector, stereo headphones/speakers connector Speaker two 3-ohm speakers Internal speaker amplifier 2-W channel into 3 ohms Volume controls keyboard shortcuts, program menus Display Type (active-matrix TFT) WXGA Dimensions: Height 163.2 mm (6.43 inches) Width 261.12 mm (10.
www.dell.com | support.dell.com Touch Pad X/Y position resolution (graphics table mode) 240 cpi Size: Width 60.75-mm (2.39 inches) sensor-active area Height 44.75-mm (1.76 inches) rectangle Battery Type 8-cell "smart" lithium ion 4-cell "smart" lithium ion Dimensions: Depth 40.88 mm (1.61 inches) (8 cell) 23.8 mm (0.93 inch)(4 cell) Height 25.4 mm (1.0 inch) Width 272.4 mm (10.7 inches) Weight 0.45 kg (0.98 lb) (8 cell) approximate 0.24 kg (0.
AC Adapter Input voltage 90–240 VAC Input current (maximum) 1.5 A Input frequency 47–63 Hz Output current 4.5 A (maximum at 4-second pulse); 3.3 A (continuous) Output power 65 W Rated output voltage 19.5 VDC Dimensions: Height 27.94 mm (1.1 inches) Width 58.42 mm (2.3 inches) Depth 133.85 mm (5.25 inches) Weight (with cables) 0.4 kg (0.9 lb) Temperature range: Operating 0° to 35°C (32° to 95°F) Storage –40° to 65°C (–40° to 149°F) Physical Height 32 mm (1.
www.dell.com | support.dell.com Environmental Temperature range: Operating 0° to 35°C (32° to 95°F) Storage –40° to 65°C (–40° to 149°F) Relative humidity (maximum): Operating 10% to 90% (noncondensing) Storage 5% to 95% (noncondensing) Maximum vibration (using a random-vibration spectrum that simulates user environment): Operating 0.9 GRMS Storage 1.
• Basic device-configuration settings • System security and hard-drive password settings NOTICE: Unless you are an expert computer user or are directed to do so by Dell technical support, do not change the system setup settings. Certain changes might make your computer work incorrectly. Viewing the System Setup Screens 1 Turn on (or restart) your computer. 2 When the DELL™ logo appears, press immediately.
www.dell.com | support.dell.com During the boot routine, the computer starts at the top of the list and scans each enabled device for the operating system start-up files. When the computer finds the files, it stops searching and starts the operating system. To change the order of the boot devices: 1 Select (highlight) a device by pressing the down-arrow or up-arrow key. 2 Then press the + key to move the selection up the list or the - key to move it down the list.
Dell provides limited technical support for the computer and any "Dell-installed" software and peripherals1. Support for third-party software and peripherals is provided by the original manufacturer, including those purchased and/or installed through Dell Software and Peripherals, Readyware, and Custom Factory Integration2. 1 2 Repair services are provided pursuant to the terms and conditions of your limited warranty and any optional support service contract purchased with the computer.
www.dell.com | support.dell.com Country (City) International Access Code Country Code City Code Department Name or Service Area, Website and E-Mail Address Area Codes, Local Numbers, and Toll-Free Numbers Anguilla General Support toll-free: 800-335-0031 Antigua and Barbuda General Support 1-800-805-5924 Argentina (Buenos Aires) Website: www.dell.com.ar International Access Code: 00 E-mail: us_latin_services@dell.
Country (City) International Access Code Country Code City Code Department Name or Service Area, Website and E-Mail Address Area Codes, Local Numbers, and Toll-Free Numbers Austria (Vienna) Website: support.euro.dell.com International Access Code: 900 E-mail: tech_support_central_europe@dell.
www.dell.com | support.dell.com Country (City) International Access Code Country Code City Code Department Name or Service Area, Website and E-Mail Address Area Codes, Local Numbers, and Toll-Free Numbers Canada (North York, Ontario) Online Order Status: www.dell.ca/ostatus International Access Code: 011 AutoTech (automated technical support) toll-free: 1-800-247-9362 Customer Care (Home Sales/Small Business) toll-free: 1-800-847-4096 Customer Care (med.
Country (City) International Access Code Country Code City Code Department Name or Service Area, Website and E-Mail Address China (Xiamen) Technical Support Website: support.dell.com.cn Country Code: 86 Technical Support E-mail: cn_support@dell.com City Code: 592 Customer Care E-mail: customer_cn@dell.
www.dell.com | support.dell.com Country (City) International Access Code Country Code City Code Department Name or Service Area, Website and E-Mail Address Area Codes, Local Numbers, and Toll-Free Numbers Czech Republic (Prague) Website: support.euro.dell.com International Access Code: 00 E-mail: czech_dell@dell.com Country Code: 420 Technical Support 22537 2727 Customer Care 22537 2707 Fax 22537 2714 Tech Fax 22537 2728 Switchboard 22537 2711 Denmark (Copenhagen) Website: support.euro.
Country (City) International Access Code Country Code City Code Department Name or Service Area, Website and E-Mail Address Area Codes, Local Numbers, and Toll-Free Numbers France (Paris) (Montpellier) Website: support.euro.dell.com International Access Code: 00 E-mail: support.euro.dell.
www.dell.com | support.dell.com Country (City) International Access Code Country Code City Code Department Name or Service Area, Website and E-Mail Address Area Codes, Local Numbers, and Toll-Free Numbers Greece Website: support.euro.dell.com International Access Code: 00 E-mail: support.euro.dell.
Country (City) International Access Code Country Code City Code Department Name or Service Area, Website and E-Mail Address Ireland (Cherrywood) Website: support.euro.dell.com International Access Code: 16 E-mail: dell_direct_support@dell.com Country Code: 353 Technical Support City Code: 1 U.K. Technical Support (dial within U.K. only) Area Codes, Local Numbers, and Toll-Free Numbers 1850 543 543 0870 908 0800 Home User Customer Care 01 204 4014 Small Business Customer Care U.K.
www.dell.com | support.dell.com Country (City) International Access Code Country Code City Code Department Name or Service Area, Website and E-Mail Address Japan (Kawasaki) Website: support.jp.dell.
Country (City) International Access Code Country Code City Code Latin America Department Name or Service Area, Website and E-Mail Address Area Codes, Local Numbers, and Toll-Free Numbers Customer Technical Support (Austin, Texas, U.S.A.) 512 728-4093 Customer Service (Austin, Texas, U.S.A.) 512 728-3619 Fax (Technical Support and Customer Service) (Austin, Texas, U.S.A.) 512 728-3883 Sales (Austin, Texas, U.S.A.) 512 728-4397 SalesFax (Austin, Texas, U.S.A.
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Country (City) International Access Code Country Code City Code Department Name or Service Area, Website and E-Mail Address Area Codes, Local Numbers, and Toll-Free Numbers Norway (Lysaker) Website: support.euro.dell.com International Access Code: 00 E-mail: support.euro.dell.
www.dell.com | support.dell.com Country (City) International Access Code Country Code City Code Department Name or Service Area, Website and E-Mail Address Area Codes, Local Numbers, and Toll-Free Numbers Singapore (Singapore) Website: support.ap.dell.
Country (City) International Access Code Country Code City Code Department Name or Service Area, Website and E-Mail Address Area Codes, Local Numbers, and Toll-Free Numbers Spain (Madrid) Website: support.euro.dell.com International Access Code: 00 E-mail: support.euro.dell.
www.dell.com | support.dell.com Country (City) International Access Code Country Code City Code Department Name or Service Area, Website and E-Mail Address Area Codes, Local Numbers, and Toll-Free Numbers Taiwan Website: support.ap.dell.com International Access Code: 002 E-mail: ap_support@dell.
Country (City) International Access Code Country Code City Code Department Name or Service Area, Website and E-Mail Address Area Codes, Local Numbers, and Toll-Free Numbers U.K. (Bracknell) Website: support.euro.dell.com International Access Code: 00 Customer Care Website: support.euro.dell.com/uk/en/ECare/Form/Home.asp Country Code: 44 City Code: 1344 Uruguay E-mail: dell_direct_support@dell.
www.dell.com | support.dell.com Country (City) International Access Code Country Code City Code Department Name or Service Area, Website and E-Mail Address Area Codes, Local Numbers, and Toll-Free Numbers U.S.A.
Macrovision Product Notice This product incorporates copyright protection technology that is protected by method claims of certain U.S. patents and other intellectual property rights owned by Macrovision Corporation and other rights owners. Use of this copyright protection technology must be authorized by Macrovision Corporation, and is intended for home and other limited viewing uses only unless otherwise authorized by Macrovision Corporation. Reverse engineering or disassembly is prohibited.
www.dell.com | support.dell.com instruction manual, may cause interference with radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, you are encouraged to try to correct the interference by one or more of the following measures: • Reorient or relocate the receiving antenna.
Index A C about, 37 CardBus technology PC Cards, 39 air vent description, 20 system view, 20 audio connectors description, 14 system view, 14 CD drive problems, 55 See module bay CD-RW drive problems, 55 copying DVDs general information, 31 helpful tips, 32 how to, 31 D audio device connecting, 33 CDs using, 31 Dell contacting, 89 support policy, 88 support site, 11 audio.
Index display.
modem adding, 75 modem connector description, 18 system view, 18 module bay about, 29 description, 18, 20 swapping devices while the computer is running, 30 swapping devices while the computer is turned off, 29 system view, 18, 20 monitor problems, 69 N network problems, 63 setting up, 43 network connector description, 18 system view, 18 O operating system reinstalling, 51 optical drive.
Index S safety instructions, 9 scanner problems, 66 screen.
Windows XP (continued) Program Compatibility Wizard, 61 reinstalling, 51 System Restore, 51 wireless network adapter PC Cards, 39 wizards Program Compatibility Wizard, 61 Index 113
Index 114 Index