Latitude 7290 Owner's Manual Regulatory Model: P28S Regulatory Type: P28S002
Notes, cautions, and warnings NOTE: A NOTE indicates important information that helps you make better use of your product. CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the problem. WARNING: A WARNING indicates a potential for property damage, personal injury, or death. Copyright © 2018 Dell Inc. or its subsidiaries. All rights reserved. Dell, EMC, and other trademarks are trademarks of Dell Inc. or its subsidiaries.
1 Working on your computer Topics: • Safety precautions • Before working inside your computer • After working inside your computer Safety precautions The safety precautions chapter details the primary steps to be taken before performing any disassembly instructions. Observe the following safety precautions before you perform any installation or break/fix procedures involving disassembly or reassembly: • Turn off the system and all attached peripherals.
Two recognized types of ESD damage are catastrophic and intermittent failures. • Catastrophic – Catastrophic failures represent approximately 20 percent of ESD-related failures. The damage causes an immediate and complete loss of device functionality. An example of catastrophic failure is a memory DIMM that has received a static shock and immediately generates a "No POST/No Video" symptom with a beep code emitted for missing or nonfunctional memory.
never be placed on top of the ESD bag because only the inside of the bag is shielded. Always place parts in your hand, on the ESD mat, in the system, or inside an anti-static bag. • Transporting Sensitive Components – When transporting ESD sensitive components such as replacement parts or parts to be returned to Dell, it is critical to place these parts in anti-static bags for safe transport.
2 Removing and installing components Topics: • Recommended tools • Screw size list • Subscriber identification module card • Base cover • Battery • PCIe solid state drive • Speaker • Coin cell battery • WWAN card • WLAN card • Memory modules • Heat sink • LED board • Touchpad buttons board • Power connector port • Display Assembly • Display Bezel • Display hinge • Display panel • Camera • System board • Keyboard • Palm rest Recommended tools The procedures in th
Screw size list Table 1. Latitude 7290 screw size list Component Back cover M2.5 x 6.0 M2.0 x 5.0 M2.5 x 3.5 M2.0 x 3.0 M2.0 x 2.
Subscriber identification module card Removing SIM card or SIM card tray NOTE: SIM card or SIM card tray removal is only available on systems that are shipped with WWAN module. Hence, removing procedure is only applicable for systems that are shipped with WWAN module. CAUTION: Removing the SIM card with the system is turned On, may cause data loss or damage to the card. Ensure that your system is turned off or the network connections are disabled.
2 Slide the dummy SIM card tray out of the system. Base cover Removing base cover 1 Follow the procedure in Before working inside your computer. 2 To release the base cover: a Loosen the eight (M2.5 x 6.0) captive screws that secure the base cover to the system [1]. b Remember: Exercise caution when loosening the screws. Angle the screw driver to match the head of the screw to avoid a possible stripped screw head. Use a plastic scribe to release the base cover from the edge [2].
3 10 Lift the base cover from the system.
Installing base cover 1 Align the base cover tabs to the slots on the edges of the system. 2 Press the edges of the cover until it clicks into place. 3 To secure the base cover to the system, tighten the eight (M2.5 x 6.0) captive screws . Remember: Exercise caution when tightening the screws. Angle the screw driver to match the head of the screw to avoid a possible stripped screw head. 4 Follow the procedure in After working inside your computer.
Installing battery 1 Insert the battery into the slot on the system. 2 Route the battery cable through the routing clip and connect the battery cable to the connector on the system board. NOTE: Route the battery cable, if the cable at the base of the battery is un routed. 3 Tighten the two (M2.0 x 5.0) screws to secure the battery to the system. NOTE: A small battery (3-cell) has a single screw, a larger battery (4-cell) has two screws.
Installing PCIe SSD 1 Insert the PCIe SSD card into the connector. 2 Install the SSD bracket over the PCIe SSD card. 3 Tighten the two (M2.0 x 3.0) screws to secure the PCIe SSD card to the SSD bracket. 4 Install the following components: NOTE: When installing the SSD bracket, ensure that the tab on the bracket is held securely with the tab on the palm rest. • 5 battery • base cover Follow the procedure in After working inside your computer.
3 4 To release the speaker module: a Disconnect the speaker cable from the connector on the system board [1]. b c NOTE: Use a plastic scribe to release the cable from the connector. Do not pull the cable as it may result in breakage Un-route the speaker cable from the routing clips [2]. Remove the tape that secures the speaker cables to the touchpad board [3]. To remove the speaker module: a Remove the two (M2.0 x 3.0) screws that secure the speaker module to the system [1].
b Lift the speaker module from the computer [2]. Installing speaker module 1 Place the speaker module into the slots on the system. 2 Replace the two (M2.0 x 3.0) screws to secure the speaker to the system. 3 Route the speaker cable through the retention clips on the system. 4 Connect the speaker cable to the connector on the system board. 5 Install the: a b 6 battery base cover Follow the procedure in After working inside your computer.
Installing coin cell battery 1 Affix the coin cell battery on the slot inside the computer. 2 Route the coin cell battery cable through the routing channel before connecting the cable. 3 Connect the coin cell battery cable to the connector on the system board. 4 Install the: a b 5 battery base cover Follow the procedure in After working inside your computer. WWAN card Removing WWAN card 1 Follow the procedure in Before working inside your computer.
Installing WWAN card 1 Insert the WWAN card into the connector on the system board. 2 Connect the WWAN cables to the connectors on the WWAN card. 3 Place the metal bracket and tighten the M2.0 x 3.0 screw to secure it to the computer. 4 Install the: a b 5 battery base cover Follow the procedure in After working inside your computer. NOTE: The IMEI number can also be found on the WWAN card. WLAN card Removing WLAN card 1 Follow the procedure in Before working inside your computer.
b c d Lift the metal bracket [2]. Disconnect the WLAN cables from the connectors on the WLAN card [3]. Remove the WLAN card from the system [4]. Installing WLAN card 1 Insert the WLAN card into the connector on the system board. 2 Connect the WLAN cables to the connectors on the WLAN card. 3 Place the metal bracket and tighten the M2.0 x 3.0 screw to secure it to the WLAN card. 4 Install the following: a b 5 battery base cover Follow the procedure in After working inside your computer.
a b Pull the clips securing the memory module until the module snaps-out [1]. Remove the memory module from the connector on the system board [2]. Installing memory module 1 Insert the memory module into the connector until snaps in. 2 Install the following: a b 3 battery base cover Follow the procedures in After working inside your computer. Heat sink Removing heat sink assembly Heat sink assembly comprises of heat sink and the system fan.
a b Disconnect the fan cable from the system board [1]. Remove the M2.0 x 5.0 screws that secure the heat sink assembly to the system board [2]. c NOTE: Remove the screws in the order of the callout numbers [1, 2, 3, 4] as indicated on the heat sink. Lift the heat sink assembly from the system board [3]. Installing heat sink assembly Heat sink assembly comprises of heat sink and the system fan. 1 Align the heat sink assembly with screw holders on the system board. 2 Replace the M2.0 x 3.
b c 3 battery speaker To remove the LED board: a Disconnect the LED cable from the LED board [1]. b c CAUTION: Avoid pulling the cable as it would result in breaking the cable connector. Instead, use a scribe to push the edges of the cable connector to release the LED cable. Remove the M2.0 x 3.0 screw that secures the LED board to the system [2]. Lift the LED board from the system [3]. Installing LED board 1 Insert the LED board into the slot on the computer. 2 Replace the M2.0 x 3.
Touchpad buttons board Removing touchpad buttons board 1 Follow the procedure in Before working inside your computer. 2 Remove the: a b c 3 To remove the touchpad buttons board: a b 4 base cover battery speaker Disconnect the touchpad buttons board cable from the touchpad board [1]. Lift the speaker cable that is affixed to the computer [2] to reveal the touchpad buttons board. Remove M2.0 x 2.5 screws that secure the touchpad buttons board [1]. To identify the screws, see screw list.
Installing touchpad buttons board 1 Insert the touchpad buttons board into the slot to align the tabs with the grooves on the system. 2 Replace the two (M2.0 x 3.0) screws to secure the touchpad buttons board to the system. 3 Connect the touchpad buttons board cable to the connector on the touchpad board. 4 Install the: a b c 5 speaker battery base cover Follow the procedure in After working inside your computer.
b c d NOTE: Use a plastic scribe to release the cable from the connector. Do not pull the cable as it may result in breakage Remove the M2.0 x 3.0 screw to release the metal bracket on the power connector port [2]. Lift the metal bracket from the system [3]. Remove the power connector port from the computer [4]. Installing power connector port 1 Install the power connector port into the slot on the system. 2 Place the metal bracket on the power connector port. 3 Replace the M2.0 x 3.
a b c d base cover battery WLAN card WWAN card NOTE: To identify the number of screws, see screw list 3 To remove the display assembly: a b c d e 4 Un route the WLAN and WWAN cables from the routing channels [1]. Remove the M2.0 x 5.0 screws that secures the eDP bracket [2]. Lift the eDP bracket from the eDP cable [3]. Lift the eDP cable to disconnect it from the connector on the system board [4]. Un route the eDP cable from the routing channel [5].
Installing display assembly 1 Place the base of the computer on a plane surface of a table and position it closer to the edge of the table. 2 Install the display assembly to align it with the display hinge holders on the system. 3 Holding the display assembly, replace the six (M2.5 x 4.0) screws to secure the display hinges on the system display assembly with the system unit. 4 Route the eDP cable from the routing channel.
b c d e 3 battery WLAN card WWAN card display assembly To remove the display bezel: a b Use a plastic scribe, find recess to loosen the bottom edge of the display bezel [1]. Loosen the tabs on the edges of the display [2,3,4]. NOTE: Adhesive is used to secure the display bezel to the display panel. 4 Remove the display bezel from the display assembly. Installing display bezel NOTE: The display bezel installation procedure is applicable only for non-touch systems.
Display hinge Removing the display hinge cap 1 Follow the procedure in Before working inside your computer. 2 Remove the following components: a b c d e 3 base cover battery WLAN card WWAN card display assembly Slide and remove the display hinge cap from the display panel. Installing the display hinge cap 1 Place the display hinge cap on the slot and slide it back to fit on the display assembly.
Removing the display panel 1 Follow the procedure in Before working inside your computer. 2 Remove the following components: a b c d e 3 base cover battery WLAN card WWAN card display assembly To remove the display panel: a b Remove the two (M2.0 x 3.0) screws on the panel [1]. Slide the display panel away from the system and flip the display panel over [2].
f 30 Remove the display panel.
Installing the display panel 1 Connect the display cable on the back of the display panel. 2 Affix the mylar tape securing the display cable on the back of the display panel. 3 Affix display connector adhesive strip to the display panel. 4 Flip the display panel over and slide the display panel towards the system. 5 Replace the two (M2.0 x 3.
Installing camera The installation procedure is applicable only for systems shipping with touch display assembly. 1 Connect the camera cable. 2 Insert the camera module into the slot on the display assembly. 3 Affix the tape securing the camera module 4 Install the following: a b c d e f 5 32 display bezel display assembly WLAN card WWAN card battery base cover Follow the procedure in After working inside your computer.
System board Removing system board 1 Follow the procedure in Before working inside your computer. 1 If your computer is shipped with a WWAN card, then the removal of a blank SIM card tray is a requirement.
4 To disconnect the cables: NOTE: To disconnect the speaker, LED board, coin cell battery and the power connector port cables, use a plastic scribe to release the cables from the connectors.
5 To remove the memory module bracket: a b Remove the two (M2.0 x 3.0) screws that secure memory module bracket to the system board [1]. Lift the memory module bracket from the system board [2].
6 To remove the system board: a Remove the USB Type-C bracket. b c 36 Image does not display the USB Type-C bracket removal. Remove the eight (M2.0 x 5.0) screws that secure the system board [1]. Lift the system board away from the system [2].
7 Remove the two (M2.0 x 5.0) screws that secure the USB Type-C bracket. 8 Flip the system board, peel off the tapes securing the bracket and remove the USB Type-C port from the system board. NOTE: When removing or reinstalling the USB Type-C bracket to the system board, technicians must place the system board on an ESD mat to avoid damage. Installing system board 1 Align the system board with the screw holders on the system. 2 Replace the M2.0 x 5.0 screws to secure the system board to the system.
5 Place the metal bracket over the eDP cable and replace the M2.0 x 5.0 screws to secure it. 6 Place the metal bracket over the memory module connectors and replace the M2.0 x 3.0 screws to secure it to the system. NOTE: If your computer has a WWAN card, then SIM card tray installation is a requirement.
4 To remove the keyboard assembly: NOTE: To identify the screws, see screw list a b Remove the 18 (M2.0 x 2.5) screws that secure the keyboard [1]. Lift the keyboard assembly from the chassis [2].
Removing keyboard from keyboard tray 1 Follow the procedure in Before working inside your computer. 2 Remove the keyboard assembly 3 Remove the M2.0 x 2.0 screws that secure the keyboard to the keyboard assembly. 4 Lift the keyboard away from the keyboard tray. Installing keyboard to keyboard tray 1 Align the keyboard with the screw holders on the keyboard tray. 2 Tighten the M2.0 x 2.0 screws to secure the keyboard to the keyboard tray. 3 Install the keyboard assembly.
a b c d e f g h 5 system board heat sink WLAN card WWAN card PCIe SSD card memory module battery base cover Follow the procedure in After working inside your computer. Palm rest Replacing palm rest 1 Follow the procedure in Before working inside your computer.
The component you are left with is the palm rest. 3 Replace the palm rest. 4 Install the: a b c d e f g h i j k 5 42 speaker coin cell battery power connector port system board heat sink WLAN card WWAN card PCIe SSD card memory module battery base cover Follow the procedure in After working inside your computer.
3 Technology and components This chapter details the technology and components available in the system. Topics: • DDR4 • HDMI 1.4 • USB features • USB Type-C • Thunderbolt over USB Type-C DDR4 DDR4 (double data rate fourth generation) memory is a higher-speed successor to the DDR2 and DDR3 technologies and allows up to 512 GB in capacity, compared to the DDR3's maximum of 128 GB per DIMM.
Figure 2. Thickness difference Curved edge DDR4 modules feature a curved edge to help with insertion and alleviate stress on the PCB during memory installation. Figure 3. Curved edge Memory Errors Memory errors on the system display the new ON-FLASH-FLASH or ON-FLASH-ON failure code. If all memory fails, the LCD does not turn on.
• 4K Support - Enables video resolutions far beyond 1080p, supporting next-generation displays that will rival the Digital Cinema systems used in many commercial movie theaters • HDMI Micro Connector - A new, smaller connector for phones and other portable devices, supporting video resolutions up to 1080p • Automotive Connection System - New cables and connectors for automotive video systems, designed to meet the unique demands of the motoring environment while delivering true HD quality Advantages of
Speed Currently, there are 3 speed modes defined by the latest USB 3.0/USB 3.1 Gen 1 specification. They are Super-Speed, Hi-Speed and FullSpeed. The new SuperSpeed mode has a transfer rate of 4.8Gbps. While the specification retains Hi-Speed, and Full-Speed USB mode, commonly known as USB 2.0 and 1.1 respectively, the slower modes still operate at 480Mbps and 12Mbps respectively and are kept to maintain backward compatibility. USB 3.0/USB 3.
• USB 3.0/USB 3.1 Gen 1 RAIDs • Optical Media Drives • Multimedia Devices • Networking • USB 3.0/USB 3.1 Gen 1 Adapter Cards & Hubs Compatibility The good news is that USB 3.0/USB 3.1 Gen 1 has been carefully planned from the start to peacefully co-exist with USB 2.0. First of all, while USB 3.0/USB 3.
USB Type-C and USB 3.1 USB 3.1 is a new USB standard. USB 3's theoretical bandwidth is 5 Gbps, while USB 3.1 Gen2 is10Gbps . That's double the bandwidth, as fast as a first-generation Thunderbolt connector. USB Type-C isn't the same thing as USB 3.1. USB Type-C is just a connector shape, and the underlying technology could just be USB 2 or USB 3.0. In fact, Nokia's N1 Android tablet uses a USB Type-C connector, but underneath it's all USB 2.0 — not even USB 3.0.
4 System specifications Topics: • • Technical specifications Hot key combinations Technical specifications NOTE: Offerings may vary by region. The following specifications are only those required by law to ship with your computer. For more information about the configuration of your computer, go to Help and Support in your Windows operating system and select the option to view information about your computer. Table 3.
Display • • Internal speaker amplifier— 2 W (RMS) per channel Volume controls— Hot keys • 12.5 inch HD (1366 x 768) Anti-Glare, HD CAM/Mic, WLAN capable, Mag Alloy back, Non Touch 12.5 inch HD (1366 x 768) Anti-Glare, HD CAM/Mic, WLAN/WWAN, Mag Alloy back, Non Touch 12.5 inch HD (1366 x 768) Anti-Glare, Mic only, WLAN capable, Mag Alloy back, Non Touch • • Storage options Primary Storage: • • • • • • • • • • 128 GB M.2 2280 SATA SSD 256 GB M.2 2280 SATA SSD 512 GB M.2 2280 SATA SSD 512 GB M.
60 WHr (4-cell): • • • • • Length—95.9mm ( 3.78 inch) Width—5.70mm ( 0.22 inch) Height—270.00 g (0.6lb) Weight—7.6VDC Voltage—7.89Ahr 60 WHr Long Life Cycle battery (polymer): • • • • • Length—95.9mm ( 3.78 inch) Width—5.70mm ( 0.22 inch) Height—270.00 g (0.6lb) Weight—7.6VDC Voltage—7.89Ahr Power adapter • • • • • • • • • • Type— E5 65 W or E5 90 W Input voltage— 100 V AC to 240 V AC Input current-maximum— 1.7 A Input frequency— 50 Hz to 60 Hz Output current— 3.34 A and 4.
Internal Keyboards • • 12.5 inches Single Pointing, non backlit 12.5 inches Single Pointing, backlit (optional) Physical specifications • • • • Front height to Back ( Non Touch)—0.69 to 0.70 inches; 7.47 to 17.9 Width—13.03 inch; 331.0 mm Depth—8.70 inch; 220.9 mm Starting weight— 1.4 kg; 3.
Table 5. 12.5 inches (16:9) AG HD WLED 200 nits eDP 1.2 TN, HD CAM/Mic, WLAN/WWAN, Mag Alloy back, Non Touch Feature Specification Type HD Anti-Glare Luminance (typical) 200 nits Dimensions (Active Area) • • • Native Resolution 1366x768 Megapixels 1.05 Pixels per Inch (PPI) 125 Contrast Ratio (min) 300:1 Response Time (max) 25 msec rise/fall Refresh Rate 60 Hz Horizontal View Angle +/- 40 degrees Vertical View Angle +10/-30 degrees Pixel Pitch 0.
Hot key combinations Table 7.
5 System setup System setup enables you to manage your notebook hardware and specify BIOS level options.
• BIOS Flash Update • Diagnostics • Change Boot Mode Settings Navigation keys NOTE: For most of the System Setup options, changes that you make are recorded but do not take effect until you restart the system. Keys Navigation Up arrow Moves to the previous field. Down arrow Moves to the next field. Enter Selects a value in the selected field (if applicable) or follow the link in the field. Spacebar Expands or collapses a drop‐down list, if applicable. Tab Moves to the next focus area.
Option Description Boot sequence options • Windows Boot Manager • Legacy • UEFI—selected by default Boot list options Advanced Boot Options This option allows you the legacy option ROMs to load. By default, the Enable Legacy Option ROMs is disabled. Enable Attempt Legacy Boot is disabled by default. UEFI boot path security • Always, except internal HDD • Always • Never Date/Time Allows you to change the date and time.
Option Description The options are: • Enable USB Boot Support—enabled by default • Enable External USB Port—enabled by default NOTE: USB keyboard and mouse always work in the BIOS setup irrespective of these settings. Dell Type-C Dock Configuration Always Allow Dell Docs.This option is enabled by default. USB PowerShare This field configures the USB PowerShare feature behavior. This option allows you to charge external devices using the stored system battery power through the USB PowerShare port.
Option Description • Never Unobtrusive Mode This option, when enabled, pressing Fn+F7 turns off all light and sound emissions in the system. To resume normal operation, press Fn+F7 again. This option is disabled by default.
Option Description Password Bypass Allows you to enable or disable the permission to bypass the System and the Internal HDD password, when they are set. The options are: • Disabled • Reboot bypass Default setting: Disabled Password Change Allows you to enable the disable permission to the System and Hard Drive passwords when the admin password is set. Default setting: Allow Non-Admin Password Changes is selected.
Option Description • Disable Default setting: Enable Admin Setup Lockout Allows you to prevent users from entering Setup when an Administrator password is set. Master password lockout This option is not enabled by default SMM Security Mitigation This option enables or disables additional UEFI SMM Security Mitigation protections.
Option Description • Enabled • Software Controlled Default setting: Software Controlled Enclave Memory Size This option sets SGX Enclave Reserve Memory Size. The options are: • 32 MB • 64 MB • 128 MB—enabled by default Performance screen options Option Description Multi-Core Support This field specifies whether the process has one or all cores enabled. The performance of some applications improves with the additional cores. This option is enabled by default.
Option Description Default setting: Wake on AC is not selected. Enable Intel Speed Shift Technology This option is used to enable or disable Intel speed shift technoloy. Auto On Time Allows you to set the time at which the computer must turn on automatically. The options are: Default setting: Enable Intel Speed Shift Technology is enabled.
Option Description Advanced Battery Charge Configuration • Enable peak shift • Set battery threshold (15% to 100%) - 15 % (enabled by default) • Enable peak shift—is disabled • Set battery threshold (15% to 100%) - 15 % (enabled by default) This option enables you to maximize the battery health. By enabling this option, your system uses the standard charging algorithm and other techniques, during the nonwork hours to improve the battery health.
Option Description Fn Lock Options Allows you to let hot key combinations Fn + Esc toggle the primary behavior of F1–F12, between their standard and secondary functions. If you disable this option, you cannot toggle dynamically the primary behavior of these keys.
Option Description Enable VT for Direct I/O - enabled by default. Wireless screen options Option Description Wireless Switch Allows to set the wireless devices that can be controlled by the wireless switch. The options are: • WWAN • GPS (on WWAN Module) • WLAN • Bluetooth All the options are enabled by default. NOTE: For WLAN enable or disable controls are tied together and they cannot be enabled or disabled independently.
System logs screen options Option Description BIOS Events Allows you to view and clear the System Setup (BIOS) POST events. Thermal Events Allows you to view and clear the System Setup (Thermal) events. Power Events Allows you to view and clear the System Setup (Power) events. System and setup password You can create a system password and a setup password to secure your computer. Password type Description System password Password that you must enter to log on to your system.
3 Select System Password, alter or delete the existing system password and press Enter or Tab. 4 Select Setup Password, alter or delete the existing setup password and press Enter or Tab. NOTE: If you change the System and/or Setup password, re-enter the new password when promoted. If you delete the System and/or Setup password, confirm the deletion when promoted. 5 Press Esc and a message prompts you to save the changes. 6 Press Y to save the changes and exit from System Setup. The computer reboots.
NOTE: You will need to use a bootable USB Flash drive. Please refer to the following article for further details: http:// www.dell.com/support/article/us/en/19/SLN143196/how-to-create-a-bootable-usb-flash-drive-using-dell-diagnosticdeployment-package--dddp1 Download the BIOS update .EXE file to another system. 2 Copy the file e.g. O9010A12.EXE onto the bootable USB Flash drive. 3 Insert the USB Flash drive into the system that requires the BIOS update.
To update your BIOS from the F12 One-Time boot menu, you will need: • USB key formatted to the FAT32 file system (key does not have to be bootable) • BIOS executable file that you downloaded from the Dell Support website and copied to the root of the USB key • AC power adapter connected to the system • Functional system battery to flash the BIOS Perform the following steps to execute the BIOS update flash process from the F12 menu: CAUTION: Do not power off the system during the BIOS update process.
5 Once the file is selected, it will show in the file selection box and you can click the OK button to continue. 6 Click the Begin Flash Update button.
7 A warning box is displayed asking you if you want to proceed. Click the Yes button to begin the flash. 8 At this point the BIOS flash will execute, the system will reboot and then the BIOS flash will start and a progress bar will show the progress of the flash. Depending on the changes included in the update, the progress bar may go from zero to 100 multiple times and the flash process could take as long as 10 minutes. Generally this process takes two to three minutes.
9 Once complete, the system will reboot and the BIOS update process is completed.
6 Software This chapter details the supported operating systems along with instructions on how to install the drivers. Topics: • Supported operating systems • Downloading drivers • Chipset driver • Video driver • Audio driver • Network driver • USB driver • Storage driver • Other drivers Supported operating systems The topic lists the operating systems supported for Latitude 7280 . Table 8.
Chipset driver Verify if the Intel chipset and Intel Management Engine Interface drivers are already installed in the system.
Software
Video driver Verify if the video driver is already installed in the system. Audio driver Verify if audio drivers is already installed in the system. Network driver This system comes with both LAN and WiFi drivers and is able to detect the LAN and WiFi without going through the drivers installation. USB driver Verify if the USB drivers are already installed in the system. Storage driver Verify if the storage controller drivers are installed in the system.
Other drivers This section lists driver details for all the other components in the Device Manager. Security device driver Verify if the security device driver is installed in the system. HID Verify if the HID driver is installed in the system. Image device driver Verify if the image device driver is installed in the system.
7 Troubleshooting Dell Enhanced Pre-Boot System Assessment — ePSA diagnostic 3.0 You can invoke the ePSA diagnostics by performing either of the following steps: • Press the F12 key when the system boots and choosing Diagnostics option. • Press Fn+PWR when the system boots. For more details, see Dell EPSA Diagnostic 3.0.
8 Contacting Dell NOTE: If you do not have an active Internet connection, you can find contact information on your purchase invoice, packing slip, bill, or Dell product catalog. Dell provides several online and telephone-based support and service options. Availability varies by country and product, and some services may not be available in your area. To contact Dell for sales, technical support, or customer service issues: 1 Go to Dell.com/support. 2 Select your support category.
