Dell™ PowerEdge™ 840 Systems Hardware Owner’s Manual w w w. d e l l . c o m | s u p p o r t . d e l l .
Notes, Notices, and Cautions NOTE: A NOTE indicates important information that helps you make better use of your computer. NOTICE: A NOTICE indicates either potential damage to hardware or loss of data and tells you how to avoid the problem. CAUTION: A CAUTION indicates a potential for property damage, personal injury, or death. ____________________ Information in this document is subject to change without notice. © 2006 Dell Inc. All rights reserved.
Contents 1 About Your System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Other Information You May Need . . . . . . . . . . . . . . . . . . . . . . . . . Accessing System Features During Startup . 9 . . . . . . . . . . . . . . . . . . 10 Front-Panel Features and Indicators . . . . . . . . . . . . . . . . . . . . . . 11 Back-Panel Features and Indicators . . . . . . . . . . . . . . . . . . . . . . 13 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
System and Setup Password Features. Using the System Password Using the Setup Password . 3 . . . . . . . . . . . . . . . . . . . . . 37 . . . . . . . . . . . . . . . . . . . . . . . . 37 39 . . . . . . . . . . . . . . . . . . . . . . . . Installing System Components . . . . . . . . . . . . . . . . . . . . 41 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42 Recommended Tools .
Cooling Shroud . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Cooling Fans . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66 67 67 68 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69 Removing the Front System Fan Installing the Front System Fan .
4 Troubleshooting Your System . . . . . . . . . . . . . . . . . . . . . 91 Safety First—For You and Your System . . . . . . . . . . . . . . . . . . . . . 91 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91 Start-Up Routine Checking the Equipment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Troubleshooting the Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93 Troubleshooting the Mouse . . . . . . . . . . . . . . .
5 Running the System Diagnostics . . . . . . . . . . . . . . . . . . 111 . . . . . . . . . . . . . . . . . . . . . 111 . . . . . . . . . . . . . . . . . . . . . . . . . 111 Using Dell PowerEdge Diagnostics . System Diagnostics Features When to Use the System Diagnostics Running the System Diagnostics . . . . . . . . . . . . . . . . . . . . . 112 . . . . . . . . . . . . . . . . . . . . . . . 112 . . . . . . . . . . . . . . . . . . . . 112 112 . . . . . . . . . . . . . . . . . . . . . 113 .
Glossary Index . 8 Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 147 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
About Your System This section describes the physical, firmware, and software interface features that provide and ensure the essential functioning of your system. The physical connectors on your system’s front and back panels provide convenient connectivity and system expansion capability. The system firmware, applications, and operating systems monitor the system and component status and alert you when a problem arises.
• Updates are sometimes included with the system to describe changes to the system, software, and/or documentation. NOTE: Always check for updates on support.dell.com and read the updates first because they often supersede information in other documents. • Release notes or readme files may be included to provide last-minute updates to the system or documentation or advanced technical reference material intended for experienced users or technicians.
Front-Panel Features and Indicators Figure 1-1 shows the controls, indicators, and connectors located on the system's front panel. Table 1-2 provides component descriptions. Figure 1-1.
Table 1-2. Front-Panel Components Item Component 1 Power button Icon Description The power button turns system power off and on. NOTICE: If you turn off the system using the power button and the system is running an ACPI-compliant operating system, the system can perform an orderly shutdown before power is turned off. If the power button is pressed for more than 4 seconds, the system power will turn off regardless of the current operating system state.
Back-Panel Features and Indicators Figure 1-2 shows the connectors located on the system's back panel. Figure 1-2.
Connecting External Devices When connecting external devices to your system, follow these guidelines: • Most devices must be connected to a specific connector and device drivers must be installed before the device operates properly. (Device drivers are normally included with your operating system software or with the device itself.) See the documentation that accompanied the device for specific installation and configuration instructions.
Diagnostics Indicator Codes Four diagnostic indicator lights are located behind the bezel on the I/O control panel. To access the lights, see "Opening the System" on page 43. These lights display error codes during system startup. Table 1-4 lists the causes and corrective actions associated with these codes and the power light status before system POST. Table 1-6 lists the causes and possible corrective actions for these codes during POST.
Table 1-4. Diagnostic Indicator Codes (continued) Code Causes Corrective Action Possible USB failure. See "Troubleshooting a USB Device" on page 95. No memory modules detected. See ""Troubleshooting System Memory" on page 100. System board failure. See "Getting Help" on page 121." Memory configuration error. See "Troubleshooting System Memory" on page 100. Possible system board resource and/or system board hardware failure. See "Getting Help" on page 121." Possible expansion card failure.
Hard-Drive Indicator Codes If an optional SAS backplane is installed in the system, two indicators on each of the hard-drive carriers provide information on the status of the hard drives. See Figure 1-4 and Table 1-5. The SAS backplane firmware controls the drive power-on/fault indicator. Figure 1-4.
Table 1-5 lists the drive indicator patterns. Different patterns are displayed as drive events occur in the system. For example, if a hard drive fails, the "drive failed" pattern appears. After the drive is selected for removal, the "drive being prepared for removal" pattern appears, followed by the "drive ready for insertion or removal" pattern. After the replacement drive is installed, the "drive being prepared for operation" pattern appears, followed by the "drive online" pattern.
Table 1-6. System Messages (continued) Message Causes Corrective Actions Attempting to update Remote Configuration. Please wait.... Remote Configuration is in progress. Wait until the process is complete. BIOS Update Attempt Failed BIOS remote update failed. Retry update. Caution! NVRAM_CLR jumper NVRAM_CLR jumper is installed. is installed on system board. Remove the NVRAM_CLR jumper. See "System Board Jumpers" on page 115 for the jumper location.
Table 1-6. System Messages (continued) Message Causes Corrective Actions Drive not ready Diskette missing or improperly inserted in diskette drive. Reinsert or replace the diskette. Error: Incorrect memory An unmatched pair of memory configuration. Ensure modules is installed. memory in slots DIMM1_A and DIMM1_B, DIMM2_A and DIMM2_B match identically in size, speed, and rank. Install a matched pair of memory modules, or remove the memory module in socket DIMM1_B.
Table 1-6. System Messages (continued) Message Causes Corrective Actions Keyboard data line failure Loose or improperly connected keyboard cable; faulty keyboard; faulty keyboard controller. Ensure that the keyboard is properly connected. If the problem persists, replace the keyboard. If the problem persists, see "Getting Help" on page 121. Keyboard failure Keyboard stuck key failure Keyboard fuse has failed. Keyboard fuse has failed. Replace the keyboard.
Table 1-6. System Messages (continued) Message Causes Corrective Actions No boot device available Faulty or missing diskette drive, optical drive, or hard drive. Check the Integrated Devices configuration settings in the System Setup program. See "Using the System Setup Program" on page 29. Ensure that either SATA Controller, Diskette Controller, or IDE Controller is enabled. If the system is booting from a SCSI controller, ensure that the controller is properly connected.
Table 1-6. System Messages (continued) Message Causes Plug & Play Configuration Error encountered in initializing Error PCI device; faulty system board. Corrective Actions Install the NVRAM_CLR jumper and reboot the system. See Figure 6-1 for jumper location. Check for a BIOS update. If the problem persists, see "Troubleshooting Expansion Cards" on page 108. If the problem persists, see "Getting Help" on page 121. Faulty hard-disk drive. Replace the hard-disk drive.
Table 1-6. System Messages (continued) Message Causes SATA Port n hard disk not SATA hard drive not connected to found port n. Corrective Actions Ensure that the hard-drive cable is properly connected. See "Hard Drives" on page 53. If a drive is not connected to port n, check that the SATA port is disabled in the System Setup program. See "Using the System Setup Program" on page 29. Faulty diskette or hard drive. Replace the diskette.
Table 1-6. System Messages (continued) Message Causes Corrective Actions Time-of-day not set please run SETUP program Incorrect Time or Date settings; faulty system battery. Check the Time and Date settings See "Using the System Setup Program" in your User's Guide. If the problem persists, see "Troubleshooting the System Battery" on page 98. Timer chip counter 2 failed Faulty system board. See "Getting Help" on page 121.
System Beep Codes If an error that cannot be reported on the screen occurs during POST, the system may emit a series of beeps that identifies the problem. NOTE: If the system boots without a keyboard, mouse, or monitor attached, the system does not issue beep codes related to those peripherals. If a beep code is emitted, write down the series of beeps and then look it up in Table 1-7.
Table 1-7. System Beep Codes (continued) Code Cause Corrective Action 3-1-1 Slave DMA-register failure 3-1-2 Master DMA-register failure Faulty system board. See "Getting Help" on page 121.
Warning Messages A warning message alerts you to a possible problem and prompts you to respond before the system continues a task. For example, before you format a diskette, a message will warn you that you may lose all data on the diskette. Warning messages usually interrupt the task and require you to respond by typing y (yes) or n (no). NOTE: Warning messages are generated by either the application or the operating system.
Using the System Setup Program After you set up your system, run the System Setup program to familiarize yourself with your system configuration and optional settings. Record the information for future reference.
Table 2-1. System Setup Program Navigation Keys Keys Action Up arrow or Moves to the previous field. Down arrow or Moves to the next field. Spacebar, <+>, <–>, left and right arrows Cycles through the settings in a field. In many fields, you can also type the appropriate value. Exits the System Setup program and restarts the system if any changes were made. Displays the System Setup program's help file.
Figure 2-1. Main System Setup Program Screen Table 2-2 lists the options and descriptions for the information fields that appear on the main System Setup program screen. NOTE: The options for the System Setup program change based on the system configuration. NOTE: The System Setup program defaults are listed under their respective options, where applicable.
Table 2-2. 32 System Setup Program Options Option Description System Time Resets the time on the system's internal clock. System Date Resets the date on the system's internal calendar. System Memory Displays information related to installed system, video, and redundant memory, including size, type, and speed of memory modules, system video memory size, system memory test option, and redundant memory status. Video Memory Displays the amount of video memory.
Table 2-2. System Setup Program Options (continued) Option Description PCI IRQ Assignment Displays a screen to change the IRQ assigned to each of the integrated devices on the PCI bus, and any installed expansion cards that require an IRQ. Console Redirection Displays a screen to configure serial communication, external serial connector, failsafe baud rate, remote terminal type, and redirection after boot.
Table 2-3. CPU Information Screen (continued) Option Description Demand-Based Power Management (Disabled default) Enables or disables demand-based power management. When enabled, the CPU Performance State tables will be reported to the operating system; when disabled, the CPU Performance State tables will not be reported to the operating system. If any of the CPUs do not support demand-based power management, the field will become read-only, and automatically set to Disabled.
Table 2-4. Integrated Devices Screen Options (continued) Option Description Serial Port (COM1 default) Serial Port options are COM1, COM3, BMC Serial, BMC NIC, COM1/BMC, and Off. If an optional remote access controller (RAC) is installed in the system, RAC is an additional option. Serial Port shares three usage models. For standard usage, Serial Port attempts to use COM1 first, and then COM3.
Table 2-6. System Security Screen Options Option Description System Password Displays the current status of your system's password security feature and allows you to assign and verify a new system password. NOTE: See "Using the System Password" on page 37 for instructions on assigning a system password and using or changing an existing system password. Setup Password Restricts access to the System Setup program in the same way that you restrict access to your system using the system password feature.
Exit Screen After you press to exit the System Setup program, the Exit screen displays the following options: • Save Changes and Exit • Discard Changes and Exit • Return to Setup System and Setup Password Features NOTICE: The password features provide a basic level of security for the data on your system. If your data requires more security, use additional forms of protection, such as data encryption programs.
3 Type your new system password. You can use up to 32 characters in your password. As you press each character key (or the spacebar for a blank space), a placeholder appears in the field. The password assignment is not case-sensitive. However, certain key combinations are not valid. If you enter one of these combinations, the system beeps. To erase a character when entering your password, press or the left-arrow key.
Even after you shut down and restart the system, the error message continues to be displayed until the correct password is entered. NOTE: You can use the Password Status option in conjunction with the System Password and Setup Password options to further protect your system from unauthorized changes. Deleting or Changing an Existing System Password 1 When prompted, press to disable the existing system password. If you are asked to enter your setup password, contact your network administrator.
Operating With a Setup Password Enabled If Setup Password is set to Enabled, you must enter the correct setup password before you can modify most of the System Setup options. When you start the System Setup program, the program prompts you to enter a password.
Installing System Components This section describes how to install the following system components: • Diskette drive • Optical and tape drives • Hard drives • Cooling Shroud • Cooling Fans • Power supply • Expansion cards • Memory • SAS controller card • Microprocessor • System battery • Front I/O panel • System board Recommended Tools You may need the following items to perform the procedures in this section: • #2 Phillips screwdriver • Long #2 Phillips screwdriver (blade at le
Inside the System In Figure 3-1, the system cover is opened and the front bezel removed to provide an interior view of the system. Figure 3-1. Inside the System 3 4 2 1 5 7 6 1 front fan 2 drive cage 3 expansion cards (optional) 4 cooling shroud 5 power supply 6 5.25-inch drive bays (2) 7 chassis-intrusion switch The system board can accommodate a single processor, five expansion cards, and four memory modules. The hard-drive cage provides space for up to four SAS or SATA hard drives.
Opening the System CAUTION: Only trained service technicians are authorized to remove the system cover and access any of the components inside the system. Before performing any procedure, see your Product Information Guide for complete information about safety precautions, working inside the computer and protecting against electrostatic discharge. Removing the Bezel You must remove the bezel to remove the system cover. 1 Using the system key, unlock the bezel. See Figure 3-2.
Removing the Cover CAUTION: Only trained service technicians are authorized to remove the system cover and access any of the components inside the system. Before performing any procedure, see your Product Information Guide for complete information about safety precautions, working inside the computer and protecting against electrostatic discharge. 1 Turn off the system and attached peripherals, and disconnect the system from the electrical outlet. 2 Remove the bezel. See "Removing the Bezel" on page 43.
Before you install a 5.25-inch drive in an empty external drive bay, you must first remove both front-panel drive inserts. If you remove a 5.25-inch drive permanently, you must install both inserts. Removing the Front-Panel Drive Inserts CAUTION: Only trained service technicians are authorized to remove the system cover and access any of the components inside the system.
Figure 3-4. Removing the Front-Panel Drive Inserts 1 2 1 chassis drive insert 2 bezel drive insert Installing the Front-Panel Drive Inserts CAUTION: Only trained service technicians are authorized to remove the system cover and access any of the components inside the system. Before performing any procedure, see your Product Information Guide for complete information about safety precautions, working inside the computer, and protecting against electrostatic discharge.
Closing the System Replacing the Cover 1 Ensure that all cables are connected, and fold cables out of the way. 2 Ensure that no tools or loose parts are left inside the system. 3 Fit the cover on the side of the system, and slide the cover backward. 4 Tighten the cover thumbscrew to secure the cover. Installing the Bezel To install the bezel, align the hooks at the bottom of the bezel, swing the top of the bezel toward the system, and press the bezel onto the system until it snaps into place.
DC Power Cables Each drive must connect to a DC power cable from the system power supply. These power cables are used for the 3.5-inch diskette drive, 5.25-inch devices, and hard drives. NOTICE: To avoid electrical damage to internal system components, install a cover connector on any unused connectors on hard-drive power cables. Diskette Drive Removing a Diskette Drive CAUTION: Only trained service technicians are authorized to remove the system cover and access any of the components inside the system.
Figure 3-5. Removing or Installing a Diskette Drive 3 2 4 1 5 1 diskette (3.5-inch) drive 2 externally accessible drive bay 4 interface cable 5 power cable 3 screws (2) Optical or Tape Drives An optical drive is standard in the first external drive bay. An additional IDE or SCSI tape drive can be installed in the second external drive bay. These drives connect either to the system board or to an optional controller card.
Installing an Optical or Tape Drive CAUTION: Only trained service technicians are authorized to remove the system cover and access any of the components inside the system. Before performing any procedure, see your Product Information Guide for complete information about safety precautions, working inside the computer, and protecting against electrostatic discharge. 1 Unpack the drive (and controller card, if applicable), and prepare the drive for installation.
Figure 3-6. Installing or Removing an Optical or Tape Drive 3 4 2 5 1 1 5.25-inch drive 2 drive bay 4 power cable 5 interface cable 3 screws (2) 7 If a controller card was supplied with the drive, install the controller card in expansion slot 3, 4, or 5. See "Installing an Expansion Card" on page 72. 8 Connect a power cable to the drive. See Figure 3-6. 9 Connect the interface cable to the drive and to the appropriate connector on the system board or controller card (if applicable).
If you are installing a SCSI device in the second drive bay (such as a tape backup device), connect the interface cable to the device and to channel A on the SCSI controller card. See Figure 3-7. See "System Board Connectors" on page 118 to locate the system board connectors. NOTE: A SCSI device attached to an optional SCSI controller card and an IDE device attached to the system board can be installed together as shown in Figure 3-7. Figure 3-7.
14 Test the drive. If you installed an IDE device, run the IDE devices tests in the system diagnostics to determine whether the device operates properly. See "Running the System Diagnostics" on page 112. If you installed a SCSI device, run the SCSI controllers test in the system diagnostics. See "Running the System Diagnostics" on page 112. If you installed a tape drive, see the tape drive software documentation to perform a backup and verification test.
Configuring the Boot Drive The drive or device from which the system boots is determined by the boot order specified in the System Setup program (see "Using the System Setup Program" on page 29). To boot the system from a hard drive or drive array, the drive(s) must be connected to the appropriate controller: • To boot from a single SATA hard drive, the master drive (drive 0) must be connected to the SATA_0 connector on the system board.
Figure 3-8. Installing or Removing a Hard Drive 3 2 4 5 6 1 1 hard-drive bay 2 screws (4 per drive) 3 hard drive 4 drive cable 5 power cable connector 6 hard drive bay Installing a Hard Drive in the Drive Bay NOTE: Hot-plug capability is supported only when the SAS backplane is installed. For more information, see "HotPlug SATA Hard Drives Using the SAS Backplane" on page 61. 1 Unpack the drive (and controller card, if applicable), and prepare the drive for installation.
2 Install the hard drive in the hard-drive bay: a Slide the drive into the drive bay with the back of the drive toward the back of the drive bay. b Install the screws that secure the drive in the drive bay. 3 Install the hard-drive bay. (See Figure 3-8.): a Slide the drive bay into the system until the drive bay contacts the system. b Install the three screws that secure the drive bay in the system.
Figure 3-9.
Figure 3-10. Connecting SATA Drives to a SAS Controller Card (SAS backplane not installed) 2 1 3 1 SATA hard drive (up to four) 2 SATA interface cable) 3 SAS controller card 6 Ensure that all cables are firmly connected and arranged so that they will not catch on the computer cover or block airflow inside the system. 7 Close the system. See "Closing the System" on page 47. 8 Stand the system upright.
12 Run the hard drive tests in the system diagnostics to determine whether the drive operates properly. See "Running the System Diagnostics" on page 111. – If the drive is connected to a SATA RAID controller card, see the RAID controller card documentation for information on testing the controller. – If the drive is connected to a SAS controller card, run the SAS controller tests and the hard-drive tests in the system diagnostics.
Figure 3-11. Removing or Installing a SCSI Hard-Drive Carrier 1 2 1 hard-drive carrier handle 2 lever-release drive carrier Installing an Hard Drive in the Lever-Release Drive Carrier 1 Turn off the system, including any attached peripherals, and disconnect the system from the electrical outlet. 2 Remove the bezel. See "Removing the Bezel" on page 43. 3 Open the hard-drive carrier handle. See Figure 3-11.
9 Run the SAS controllers tests and the hard-drive tests in the system diagnostics. See "Running the System Diagnostics" on page 112. If the hard drive fails the hard-drive tests or does not operate properly, see "Getting Help" on page 121. Hot-Plug SATA Hard Drives Using the SAS Backplane If you are using the optional SAS backplane, the SATA hard drives you install are hot-pluggable if the backplane is attached directly to the SAS controller card on the system board (see Figure 3-13).
Figure 3-12. Installing the SAS Backplane Board 2 3 4 1 5 1 release tab 2 power connector 4 data cable 5 power cable 3 I2C connector 5 Connect the power cable connector P3 to the power connector on the SAS backplane. See Figure 3-12. 6 Connect the baseboard management controller (BMC) inter-IC (I2C) cable to the SAS backplane. See Figure 3-12. 7 Connect the other end of the BMC I2C cable to connector BP_I2C on the system board. See "System Board Connectors" on page 118.
12 Install the hard drives into the hard-drive bay. See Figure 3-11. 13 Reconnect the system to its electrical outlet and turn the system on, including any attached peripherals. 14 Install any required device drivers. 15 Run the SAS controllers tests and the hard-drive tests in the system diagnostics. See "Running the System Diagnostics" on page 112. Installing SATA and SCSI hard drives in the same system is not supported. Figure 3-13.
Removing a Hot-Plug SAS or SATA Hard Drive NOTICE: Not all operating systems support hot-plug drive installation. See the operating system documentation to confirm that the operating system supports this feature. 1 Remove the bezel. See "Removing the Bezel" on page 43." 2 Take the hard drive offline and wait until the hard-drive indicator codes on the drive carrier signal that the drive can be removed safely. See Table 1-5 for a list of hard-drive indicator codes.
Figure 3-14. Removing the Cooling Shroud 1 2 3 1 shroud release tab 2 anchor tabs (2) 3 cooling shroud Installing the Cooling Shroud 1 Ensure that no tools or loose parts are left inside the system. 2 Align the anchor tabs on the cooling shroud with the notches in the system chassis. 3 Reposition the SAS or SATA cables and power cables so they do not obstruct the memory modules and interfere with installing the cooling shroud.
Removing the Front System Fan CAUTION: Only trained service technicians are authorized to remove the system cover and access any of the components inside the system. Before performing any procedure, see your Product Information Guide for complete information about safety precautions, working inside the computer, and protecting against electrostatic discharge. Figure 3-15 illustrates the front system fan inside the system and the fan cable routing hole in the expansion-card guide bracket.
4 Squeeze the two release tabs on the top of the fan assembly and lift the fan assembly away from the system. See Figure 3-15. Installing the Front System Fan CAUTION: Only trained service technicians are authorized to remove the system cover and access any of the components inside the system. Before performing any procedure, see your Product Information Guide for complete information about safety precautions, working inside the computer, and protecting against electrostatic discharge.
Figure 3-16. Removing the Back System Fan 1 2 4 3 1 release tab 4 back system fan 2 fan cable connector 3 BACK_FAN connector Installing the Back System Fan CAUTION: Only trained service technicians are authorized to remove the system cover and access any of the components inside the system. Before performing any procedure, see your Product Information Guide for complete information about safety precautions, working inside the computer, and protecting against electrostatic discharge.
5 Stand the system upright. 6 Reconnect the system to its electrical outlet and turn the system on, including any attached peripherals. Power Supply Removing the Power Supply CAUTION: Only trained service technicians are authorized to remove the system cover and access any of the components inside the system. Before performing any procedure, see your Product Information Guide for complete information about safety precautions, working inside the computer, and protecting against electrostatic discharge.
Figure 3-17. Removing the Power Supply 1 2 1 power supply 2 screws (4) 6 Slide the power supply toward the front of the system, and then lift the power supply up and out of the system. Replacing the Power Supply 1 Lower the power supply into the system and align the mounting holes with the holes on the back panel. 2 Install the four screws securing the power supply to the back panel. 3 Install the cooling shroud. See "Installing the Cooling Shroud" on page 65.
4 Connect the DC power cables to the following components: • POWER CONN connector on the backplane board (if applicable) • PWR_CONN and 12V connectors on the system board • Hard drives or SAS backplane. • Diskette drive (if applicable) • Optical drive (if applicable) • Tape backup drive (if applicable) 5 Close the system. See "Closing the System" on page 47. 6 Stand the system upright. 7 Reconnect the system to its electrical outlet and turn the system on, including any attached peripherals.
Figure 3-18. Expansion Slots 1 2 3 4 5 1 SLOT_5 - PCI 32-bit, 33-MHz (5-V) 2 SLOT_4 - PCI-X 64-bit, 133-MHz (3.3-V) 4 SLOT_2 - x1 lane width PCI-Express 5 SLOT_1 - x8 lane width PCI-Express 3 SLOT_3 - PCI-X 64-bit, 133-MHz (3.3-V) Installing an Expansion Card CAUTION: Only trained service technicians are authorized to remove the system cover and access any of the components inside the system.
6 Connect any cables that should be attached to the card. See the documentation that accompanied the card for information about its cable connections. 7 Close the system. See "Closing the System" on page 47. 8 Stand the system upright. 9 Reconnect the system to its electrical outlet and turn the system on, including any attached peripherals. 10 Install any device drivers required for the card as described in the documentation for the card. Figure 3-19.
4 Remove the expansion card (see Figure 3-19): a Remove the screw that secures the expansion-card bracket to the back panel. b Grasp the expansion card by its top corners, and carefully remove it from the expansion-card connector. NOTICE: You must install a filler bracket over an empty expansion slot to maintain Federal Communications Commission (FCC) certification of the system. The brackets also help keep dust and dirt out of the system and aid in proper cooling and airflow inside the system.
Replacing the SAS Controller Card Battery 1 Disconnect the battery cable from the SAS controller card. Figure 3-20. Replacing the SAS Controller Card Battery 2 1 1 chassis notches 2 battery/battery holder 2 Remove the battery and battery holder from the system chassis. See Figure 3-20. 3 Insert the new battery into the battery bay, ensuring that the battery is aligned and fully seated into the slots. 4 Connect the battery cable to the SAS controller card.
Memory You can upgrade your system memory to a maximum of 8 GB by installing combinations of 512-MB, 1-GB, and 2-GB unbuffered ECC DDRII SDRAM 533- or 667-MHz memory modules. The system memory is located on the system board adjacent to the power supply connectors. See "System Board Connectors" on page 118. The memory module sockets are arranged in two banks on two channels (A and B).
2 Open the system. See "Opening the System" on page 43. 3 Locate the memory module sockets. See "System Board Connectors" on page 118. 4 Press the ejectors on the memory module socket down and out, as shown in Figure 3-21, to allow the memory module to be inserted into the socket. Figure 3-21.
11 (Optional) Press to enter the System Setup program, and check the System Memory setting on the main System Setup screen. The system should have already changed the value to reflect the newly installed memory. 12 If the value is incorrect, one or more of the memory modules may not be installed properly. Repeat step 1 through step 11 of this procedure, checking to ensure that the memory modules are firmly seated in their sockets. 13 Run the system memory test in the system diagnostics.
Removing the Processor CAUTION: Only trained service technicians are authorized to remove the system cover and access any of the components inside the system. Before performing any procedure, see your Product Information Guide for complete information about safety precautions, working inside the computer, and protecting against electrostatic discharge. 1 Turn off the system, including any attached peripherals, and disconnect the system from the electrical outlet. 2 Open the system.
Figure 3-22.
5 Press down on the processor socket release lever, then pull the release lever upward to the fully open position. See Figure 3-23. 6 Open the processor cover. See Figure 3-23. 7 Lift the processor vertically out of the socket. Leave the processor cover and release lever in the open position so that the socket is ready for the new processor. See Figure 3-23. Figure 3-23.
NOTICE: You must position the processor correctly in the socket to avoid damaging the processor and the system board when you turn on the system. Be careful not to touch or bend the pins on the socket. 4 Set the processor lightly in the socket and ensure that the processor is level in the socket. When the processor is positioned correctly, press it gently to seat it in the socket. 5 Close the processor cover. 6 Rotate the release lever back down until it snaps into place, securing the processor cover.
19 Run the system diagnostics to verify that the new processor is operating correctly. See "Running the System Diagnostics" on page 112 for information on running the diagnostics and troubleshooting any problems that may occur. Installing a RAC Card CAUTION: Only trained service technicians are authorized to remove the system cover and access any of the components inside the system.
4 Remove the system battery. See "System Board Connectors" on page 118 for the battery socket location on the system board. a Pull the latch away from the battery. See Figure 3-24. b Lift the battery out of the battery socket. NOTICE: You must install the new system battery with the side labeled "+" facing up. See Figure 3-24. Figure 3-24.
Front I/O Panel (Service-Only Parts Procedure) Removing the Control Panel Assembly and Chassis-Intrusion Switch CAUTION: Only trained service technicians are authorized to remove the system cover and access any of the components inside the system. Before performing any procedure, see your Product Information Guide for complete information about safety precautions, working inside the computer, and protecting against electrostatic discharge.
Figure 3-25.
Installing the Control Panel Assembly 1 Insert the control panel assembly cable and chassis-intrusion switch through the front of the system. 2 Thread the chassis-intrusion switch upward through the opening above the control panel slot. 3 Connect the control panel assembly cable connector to the FRONT_PANEL connector on the system board and insert the cable in its guide bracket. 4 Guide the chassis-intrusion switch cable through the three holding clips underneath the front lip of the system chassis.
8 Disconnect the power cable(s) connected to the hard drives in the drive bay, or to the optional SAS backplane. 9 Remove the screws securing the drive bay and remove the bay from the system.
Figure 3-26. Removing the System Board 1 2 3 1 system board 2 plunger 3 drive bay Installing the System Board 1 Unpack the new system board. 2 Ensure that the system board jumpers are set the same as on the board that you just removed, and change the settings if necessary. See "System Board Jumpers" on page 115. 3 Remove the memory modules from the original system board and transfer them to the new board, being careful to install the memory modules in the same locations.
9 Connect the following cables to the system board. See "System Board Connectors" on page 118. • Optical-drive interface cable (PRIMARY_IDE connector) • Diskette-drive cable (FDD connector) • Control panel cable (FRONT_PANEL connector) • Front fan cable (FRONT_FAN connector) 10 Install all expansion cards and connect any interface cables to the appropriate components in the system. See "Installing an Expansion Card" on page 72. 11 Reinstall the drive bay and secure it with the four Phillips screws.
Troubleshooting Your System Safety First—For You and Your System To perform certain procedures in this document, you must remove the system cover and work inside the system. While working inside the system, do not attempt to service the system except as explained in this guide and elsewhere in your system documentation. CAUTION: Only trained service technicians are authorized to remove the system cover and access any of the components inside the system.
Checking the Equipment This section provides troubleshooting procedures for external devices attached to the system, such as the monitor, keyboard, or mouse. Before you perform any of the procedures, see "Troubleshooting External Connections." Troubleshooting IRQ Assignment Conflicts Most PCI devices can share an IRQ with another device, but they cannot use an IRQ simultaneously. To avoid this type of conflict, see the documentation for each PCI device for specific IRQ requirements.
Action 1 Check the system and power connections to the monitor. 2 Determine whether the system has an expansion card with a video output connector. In this system configuration, the monitor cable should normally be connected to the connector on the expansion card, not to the system’s integrated video connector. To verify that the monitor is connected to the correct video connector, turn off the system and wait for 1 minute, then connect the monitor to the other video connector and turn the system on again.
2 Examine the mouse and its cable for signs of damage. If the mouse is not damaged, go to step 4. If the mouse is damaged, continue to the next step. 3 Swap the faulty mouse with a working mouse. If the problem is resolved, replace the faulty mouse. See "Getting Help" on page 121. 4 Enter the System Setup program and ensure that the mouse controller is enabled. See "Using the System Setup Program." If the problem is not resolved, see "Getting Help" on page 121.
4 Turn on the system and the serial device. If the problem is resolved, replace the serial device. See "Getting Help" on page 121. If the problem persists, see "Getting Help" on page 121. Troubleshooting a USB Device Problem • System message indicates a problem with a USB device. • Device connected to a USB port is not operating properly. Action 1 Enter the System Setup program, and ensure that the USB ports are enabled. See "Using the System Setup Program." 2 Turn off the system and any USB devices.
2 Check the appropriate indicator on the NIC connector. See "NIC Indicator Codes" on page 14. • If the link indicator does not light, check all cable connections. • If the activity indicator does not light, the network driver files might be damaged or missing. Remove and reinstall the drivers if applicable. See the NIC's documentation. • Change the autonegotiation setting, if possible. • Use another connector on the switch or hub.
5 Close the system. See "Closing the System" on page 47. 6 Reconnect the system to the electrical outlet, and turn on the system and attached peripherals. If the system does not start properly, see "Getting Help" on page 121. 7 If the system starts properly, shut down the system and reinstall all of the expansion cards that you removed. See "Installing an Expansion Card" on page 72. 8 Run the appropriate online diagnostic test. See "Using Dell PowerEdge Diagnostics" on page 111.
Troubleshooting the System Battery Problem • System message indicates a problem with the battery. • System Setup program loses system configuration information. • System date and time do not remain current. NOTE: If the system is turned off for long periods of time (for weeks or months), the NVRAM may lose its system configuration information. This situation is caused by a defective battery. Action 1 Re-enter the time and date through the System Setup program. See "Using the System Setup Program.
4 Ensure that the power supply is properly installed by removing and reinstalling it. See "Power Supply" on page 69. NOTE: After installing a power supply, allow several seconds for the system to recognize the power supply and to determine if it is working properly. The power indicator turns green to signify that the power supply is functioning properly. 5 If the problem is resolved, close the system. See "Closing the System" on page 47. If the problem persists, remove the faulty power supply.
CAUTION: The cooling fans are hot-pluggable. To maintain proper cooling while the system is on, only replace one fan at a time. 3 Ensure that the faulty fan's power cable is firmly attached to the fan power connector. For a hot-plug fan, remove and reseat the fan. See "Cooling Fans" on page 65. NOTE: Wait 30 seconds for the system to recognize the fan and determine whether it is working properly. 4 If the problem is not resolved, install a new fan. See "Cooling Fans" on page 65.
9 Enter the System Setup program and check the system memory setting. See "Using the System Setup Program" on page 29. If the amount of memory installed does not match the system memory setting, then perform the following steps: a Turn off the system and attached peripherals, and disconnect the system from its electrical outlet. b Open the system. See "Opening the System" on page 43. NOTE: Several configurations for memory modules exist; see "General Memory Module Installation Guidelines" on page 76.
6 Ensure that the diskette drive interface cable is securely connected to the diskette drive and the system board. 7 Ensure that a power cable is properly connected to the drive. 8 Close the system. See "Closing the System" on page 47. 9 Reconnect the system to the electrical outlet, and turn on the system and attached peripherals. 10 Run the appropriate online diagnostic test to see whether the diskette drive works correctly.
Action CAUTION: Only trained service technicians are authorized to remove the system cover and access any of the components inside the system. Before performing any procedure, see your Product Information Guide for complete information about safety precautions, working inside the computer and protecting against electrostatic discharge. 1 To ensure that the problem is not media-related, try using a different CD or DVD that you know works properly.
6 Open the system. See "Opening the System" on page 43. CAUTION: Only trained service technicians are authorized to remove the system cover and access any of the components inside the system. Before performing any procedure, see your Product Information Guide for complete information about safety precautions, working inside the computer and protecting against electrostatic discharge. 7 Ensure that the SCSI controller card is firmly seated in its connector. See "Installing an Expansion Card" on page 72.
b Ensure that the hard drive has been configured correctly for the RAID. c Exit the configuration utility and allow the system to boot to the operating system. 3 Ensure that the required device drivers for your SAS controller card or SAS RAID controller are installed and are configured correctly. See the operating system documentation for more information. 4 Verify that the controller is enabled and the drives appear in system setup.
2 Enter the System Setup program and verify that the system is configured correctly. See "Using the System Setup Program." 3 Turn off the system and attached peripherals, and disconnect the system from the electrical outlet. 4 Open the system. See "Opening the System" on page 43. 5 Ensure that the hard-drive interface cable is properly connected between the drive and the system board. To identify system board connectors, see "System Board Connectors" on page 118.
5 Turn off the system and attached peripherals, and disconnect the system from the electrical outlet. 6 Open the system. See "Opening the System" on page 43. 7 If the hard drive is the boot drive, ensure that the drive is configured and connected properly. See "Configuring the Boot Drive" on page 54. 8 Ensure that the hard-drive interface cable is properly connected to the drive and to the controller card. See the documentation that accompanied the controller card.
4 Check the configuration settings, make any necessary corrections, and restart the system. If the problem is not resolved, continue to the next step. 5 Remove the bezel. See "Removing the Bezel" on page 43. 6 Turn off the system and attached peripherals, and disconnect the system from its electrical outlet. 7 Open the system. See "Opening the System" on page 43. 8 Ensure that the controller card is firmly seated into the system board connector.
5 Ensure that each expansion card is firmly seated in its connector. See "Installing an Expansion Card" on page 72. 6 Close the system. See "Closing the System" on page 47. 7 Reconnect the system to the electrical outlet, and turn on the system and attached peripherals. If the problem persists, go to the next step. 8 Turn off the system and attached peripherals, and disconnect the system from the electrical outlet. 9 Open the system. See "Opening the System" on page 43.
4 Ensure that the processor and heat sink are properly installed. See "Installing a Processor" on page 81. 5 Close the system. See "Closing the System" on page 47. 6 Reconnect the system to the electrical outlet, and turn on the system and attached peripherals. If the problem persists, see "Getting Help" on page 121.
Running the System Diagnostics If you experience a problem with your system, run the diagnostics before calling for technical assistance. The purpose of the diagnostics is to test your system's hardware without requiring additional equipment or risking data loss. If you are unable to fix the problem yourself, service and support personnel can use diagnostics test results to help you solve the problem.
When to Use the System Diagnostics If a major component or device in the system does not operate properly, component failure may be indicated. As long as the microprocessor and the system's input/output devices (monitor, keyboard, and diskette drive) are functioning, you can use the system diagnostics to help identify the problem. Running the System Diagnostics The system diagnostics can be run either from the utility partition on your hard drive or from removable bootable media.
System Diagnostics Testing Options Click the testing option in the Main Menu window. Table 5-1 provides a brief explanation of testing options. Table 5-1. System Diagnostics Testing Options Testing Option Function Express Test Performs a quick check of the system. This option runs device tests that do not require user interaction. Use this option to quickly identify the source of your problem. Extended Test Performs a more thorough check of the system. This test can take an hour or longer.
Running System Diagnostics
Jumpers and Connectors This section provides specific information about the system jumpers and describes the connectors on the various boards in the system. System Board Jumpers CAUTION: Only trained service technicians are authorized to remove the system cover and access any of the components inside the system. See your Product Information Guide for complete information about safety precautions, working inside the computer, and protecting against electrostatic discharge.
Figure 6-1.
Table 6-1. System Board Jumper Settings Jumper Setting PASSWD_EN Description (default) The password feature is enabled. The password feature is disabled. NVRAM_CLR The configuration settings in NVRAM are cleared at next system boot. (default) jumpered The configuration settings in NVRAM are retained at system boot.
System Board Connectors See Figure 6-2 and Table 6-2 for the location and description of the system board connectors. Figure 6-2.
Table 6-2. System Board Connectors Item Connector Description 1 RAC_CONN Connector for the remote access controller (RAC) 2 SLOT_5 PCI 32-bit, 33-MHz (5-V) expansion slot connector 3 SLOT_4 PCI-X 64-bit, 133-MHz (3.3-V) expansion slot connector 4 SLOT_3 PCI-X 64-bit, 133-MHz (3.3-V) expansion slot connector 5 SLOT_2 PCI-Express (x1) expansion slot connector 6 SLOT_1 PCI-Express (x8) expansion slot connector 7 BATTERY Connector for the 3.
Disabling a Forgotten Password The system's software security features include a system password and a setup password, which are discussed in detail in "Using the System Setup Program" on page 29. The password jumper enables these password features or disables them and clears any password(s) currently in use. CAUTION: Only trained service technicians are authorized to remove the system cover and access any of the components inside the system.
Getting Help Obtaining Assistance 1 Complete the procedures in "Troubleshooting Your System" on page 91. 2 Run the system diagnostics and record any information provided. 3 Make a copy of the Diagnostics Checklist (see "Diagnostics Checklist" on page 125), and fill it out. 4 Use Dell's extensive suite of online services available at Dell Support at support.dell.com for help with installation and troubleshooting procedures. For more information, see "Online Services" on page 121.
www.dell.com/la (Latin American countries) www.dell.ca (Canada only) • Anonymous file transfer protocol (FTP) ftp.dell.com/ Log in as user:anonymous, and use your e-mail address as your password. • Electronic Support Service support@us.dell.com apsupport@dell.com (Asian/Pacific countries only) support.jp.dell.com (Japan only) support.euro.dell.com (Europe only) • Electronic Quote Service apmarketing@dell.com (Asian/Pacific countries only) sales_canada@dell.
Dell Enterprise Training and Certification Dell Enterprise Training and Certification is available; see www.dell.com/training for more information. This service may not be offered in all locations. Problems With Your Order If you have a problem with your order, such as missing parts, wrong parts, or incorrect billing, contact Dell for customer assistance. Have your invoice or packing slip available when you call. See the contact information for your region.
Before You Call NOTE: Have your Express Service Code ready when you call. The code helps Dell's automated-support telephone system direct your call more efficiently. Remember to fill out the Diagnostics Checklist (see "Diagnostics Checklist" on page 125). If possible, turn on your system before you call Dell for technical assistance and call from a telephone at or near the computer.
Diagnostics Checklist Name: Date: Address: Phone number: Service Tag (bar code on the back of the computer): Express Service Code: Return Material Authorization Number (if provided by Dell support technician): Operating system and version: Peripherals: Expansion cards: Are you connected to a network? Yes No Network, version, and network card: Programs and versions: See your operating system documentation to determine the contents of the system’s start-up files. If possible, print each file.
Contacting Dell To contact Dell electronically, you can access the following websites: • www.dell.com • support.dell.com (support) For specific web addresses for your country, find the appropriate country section in the table below. NOTE: Toll-free numbers are for use within the country for which they are listed. NOTE: In certain countries, support specific to Dell™ XPS™ computers is available at a separate telephone number listed for participating countries.
Country (City) International Access Code Country Code City Code Department Name or Service Area, Website and E-Mail Address Argentina (Buenos Aires) Website: www.dell.com.ar International Access Code: 00 E-mail: la-techsupport@dell.com Country Code: 54 E-mail for desktop and portable computers: la-techsupport@dell.com City Code: 11 E-mail for servers and EMC® storage products: la_enterprise@dell.
Country (City) International Access Code Country Code City Code Barbados Department Name or Service Area, Website and E-Mail Address Area Codes, Local Numbers, and Toll-Free Numbers Website: www.dell.com/bb E-mail: la-techsupport@dell.com Technical Support 1-800-534-3142 Belgium (Brussels) Website: support.euro.dell.
Country (City) International Access Code Country Code City Code Department Name or Service Area, Website and E-Mail Address Area Codes, Local Numbers, and Toll-Free Numbers Canada (North York, Ontario) Online Order Status: www.dell.ca/ostatus International Access Code: 011 AutoTech (automated Hardware and Warranty Support) toll-free: 1-800-247-9362 Customer Service (Home Sales/Small Business) toll-free: 1-800-847-4096 Customer Service (med.
Country (City) International Access Code Country Code City Code Department Name or Service Area, Website and E-Mail Address China (Xiamen) Technical Support website: support.dell.com.cn Country Code: 86 Technical Support E-mail: cn_support@dell.com City Code: 592 Customer Care E-mail: customer_cn@dell.
Country (City) International Access Code Country Code City Code Costa Rica Department Name or Service Area, Website and E-Mail Address Area Codes, Local Numbers, and Toll-Free Numbers Website: www.dell.com/cr E-mail: la-techsupport@dell.com Technical Support toll-free: 800-012-0232 Czech Republic (Prague) Website: support.euro.dell.com International Access Code: 00 E-mail: czech_dell@dell.
Country (City) International Access Code Country Code City Code El Salvador Department Name or Service Area, Website and E-Mail Address Area Codes, Local Numbers, and Toll-Free Numbers Website: www.dell.com/ec E-mail: la-techsupport@dell.com Technical Support (Telephonica) toll-free: 8006170 Finland (Helsinki) Website: support.euro.dell.com International Access Code: 990 E-mail: fi_support@dell.
Country (City) International Access Code Country Code City Code Department Name or Service Area, Website and E-Mail Address Area Codes, Local Numbers, and Toll-Free Numbers Germany (Frankfurt) Website: support.euro.dell.com International Access Code: 00 E-mail: tech_support_central_europe@dell.
Country (City) International Access Code Country Code City Code Department Name or Service Area, Website and E-Mail Address Area Codes, Local Numbers, and Toll-Free Numbers Hong Kong Website: support.ap.dell.com International Access Code: 001 Technical Support E-mail: HK_support@Dell.
Country (City) International Access Code Country Code City Code Department Name or Service Area, Website and E-Mail Address Area Codes, Local Numbers, and Toll-Free Numbers Ireland (Cherrywood) Website: support.euro.dell.com International Access Code: 00 E-mail: dell_direct_support@dell.
Country (City) International Access Code Country Code City Code Jamaica Department Name or Service Area, Website and E-Mail Address Area Codes, Local Numbers, and Toll-Free Numbers E-mail: la-techsupport@dell.com Technical Support (dial from within Jamaica only) toll-free: 1-800-326-6061 or toll-free: 1-800-975-1646 Japan (Kawasaki) Website: support.jp.dell.
Country (City) International Access Code Country Code City Code Department Name or Service Area, Website and E-Mail Address Area Codes, Local Numbers, and Toll-Free Numbers Korea (Seoul) E-mail: krsupport@dell.
Country (City) International Access Code Country Code City Code Department Name or Service Area, Website and E-Mail Address Area Codes, Local Numbers, and Toll-Free Numbers Malaysia (Penang) Website: support.ap.dell.
Country (City) International Access Code Country Code City Code Department Name or Service Area, Website and E-Mail Address Area Codes, Local Numbers, and Toll-Free Numbers Netherlands (Amsterdam) Website: support.euro.dell.
Country (City) International Access Code Country Code City Code Department Name or Service Area, Website and E-Mail Address Area Codes, Local Numbers, and Toll-Free Numbers Poland (Warsaw) Website: support.euro.dell.com International Access Code: 011 E-mail: pl_support_tech@dell.
Country (City) International Access Code Country Code City Code Department Name or Service Area, Website and E-Mail Address Singapore (Singapore) NOTE: The phone numbers in this section should be International Access Code: 005 called from within Singapore or Malaysia only. Country Code: 65 Website: support.ap.dell.
Country (City) International Access Code Country Code City Code Department Name or Service Area, Website and E-Mail Address Area Codes, Local Numbers, and Toll-Free Numbers Spain (Madrid) Website: support.euro.dell.
Country (City) International Access Code Country Code City Code Department Name or Service Area, Website and E-Mail Address Area Codes, Local Numbers, and Toll-Free Numbers Taiwan Website: support.ap.dell.com International Access Code: 002 E-mail: ap_support@dell.
Country (City) International Access Code Country Code City Code Department Name or Service Area, Website and E-Mail Address U.K. (Bracknell) Website: support.euro.dell.com International Access Code: 00 E-mail: dell_direct_support@dell.com Country Code: 44 Customer Care website: support.euro.dell.com/uk/en/ECare/form/home.
Country (City) International Access Code Country Code City Code Department Name or Service Area, Website and E-Mail Address Area Codes, Local Numbers, and Toll-Free Numbers U.S.A.
Country (City) International Access Code Country Code City Code U.S. Virgin Islands Department Name or Service Area, Website and E-Mail Address E-mail: la-techsupport@dell.com Technical Support Venezuela Area Codes, Local Numbers, and Toll-Free Numbers toll-free: 1-877-702-4360 Website: www.dell.com/ve E-mail: la-techsupport@dell.
Glossary This section defines or identifies technical terms, abbreviations, and acronyms used in your system documents. A — Ampere(s). AC — Alternating current. ACPI — Advanced Configuration and Power Interface. A standard interface for enabling the operating system to direct configuration and power management. ambient temperature — The temperature of the area or room where the system is located. ANSI — American National Standards Institute.
cm — Centimeter(s). DIN — Deutsche Industrie Norm. cmos — Complementary metal-oxide semiconductor. directory — Directories help keep related files organized on a disk in a hierarchical, “inverted tree” structure. Each disk has a “root” directory. Additional directories that branch off the root directory are called subdirectories. Subdirectories may contain additional directories branching off them.
expansion-card connector — A connector on the system board or riser board for plugging in an expansion card. F — Fahrenheit. FAT — File allocation table. The file system structure used by MS-DOS to organize and keep track of file storage. The Microsoft® Windows® operating systems can optionally use a FAT file system structure.
KBps — Kilobyte(s) per second. key combination — A command requiring you to press multiple keys at the same time (for example, ). MB — Megabyte(s); 1,048,576 bytes. However, when referring to hard-drive capacity, the term is often rounded to mean 1,000,000 bytes. Mbps — Megabits per second. kg — Kilogram(s); 1000 grams. MBps — Megabytes per second. kHz — Kilohertz. MBR — Master boot record. KMM — Keyboard/monitor/mouse.
NVRAM — Nonvolatile random-access memory. Memory that does not lose its contents when you turn off your system. NVRAM is used for maintaining the date, time, and system configuration information. parity — Redundant information that is associated with a block of data. partition — You can divide a hard drive into multiple physical sections called partitions with the fdisk command. Each partition can contain multiple logical drives. You must format each logical drive with the format command.
ROMB — RAID on motherboard. rpm — Revolutions per minute. RTC — Real-time clock. SAS — Serial-attached SCSI. SATA — Serial Advanced Technology Attachment. A standard interface between the system board and storage devices. SCSI — Small computer system interface. An I/O bus interface with faster data transmission rates than standard ports. SDRAM — Synchronous dynamic random-access memory. sec — Second(s). serial port — An I/O port used most often to connect a modem to your system.
UNIX — Universal Internet Exchange. UNIX, the precursor to Linux, is an operating system written in the C programming language. uplink port — A port on a network hub or switch used to connect to other hubs or switches without requiring a crossover cable. UPS — Uninterruptible power supply. A battery-powered unit that automatically supplies power to your system in the event of an electrical failure. USB — Universal Serial Bus.
Glossary
Index Numbers 5.25-inch drives installing, 50 A alert messages, 28 asset tag, 33 B CD drive troubleshooting, 102 CD-ROM drive.
Index fans (continued) installing, 67-68 removing, 66-67 features back-panel, 13 front-panel, 11 front-panel drive inserts installing, 46 removing, 45 G guidelines hard-drive installation, 53 memory installation, 76 H hard drive troubleshooting, 104 hard drives (cabled) installation guidelines, 53 installing, 55 removing, 54 hard drives (EasyExchange SCSI) indicator codes, 17 installing non-hot-plug, 60 removing hot-plug, 64 removing non-hot-plug, 59 hard drives (SATA) troubleshooting, 105 hard-driv
options CPU setup, 33 integrated devices, 34 system security, 35 system setup, 30 P password disabling, 120 removing (continued) hard drive, 54 memory, 78 processor, 79 system board, 87 removing and replacing battery, 83 S password features setup, 37 system, 37 safety, 91 passwords setup, 39 system, 37 SAS RAID controller daughter card troubleshooting, 107 phone numbers, 126 SCSI backplane installing, 61 POST accessing system features, 10 SAS controller daughter card troubleshooting, 107 securin
Index troubleshooting (continued) cooling fans, 99 damaged system, 97 diskette drive, 101 expansion card, 108 external connections, 96 hard drive, 104 hard drives (SATA), 105 keyboard, 93 memory, 100 microprocessor, 109 mouse, 93 NIC, 95 power supplies, 98 SAS RAID controller daughter card, 107 serial I/O device, 94 start-up routine, 91 system cooling, 99 tape drive, 103 USB device, 95 video, 92 wet system, 96 158 Index U upgrades processor, 78 USB device troubleshooting, 95 using system setup, 29
