Printer User Manual

Understanding the Software 81
Removing and Reinstalling Software
If your printer does not function properly, or communication error messages appear when using
your printer, you can remove and reinstall the printer software.
1 Click Start→ Programs or All Programs→ Dell Printers→ Dell Photo AIO Printer
964
→ Uninstall Dell Photo AIO Printer 964.
2 Follow the instructions on the computer screen to remove the printer software.
3 Restart your computer before installing the software again.
4 Insert the Drivers and Utilities CD, and then follow the instructions on the computer
screen to install the software.
If the installation screen does not appear:
a In Windows XP, click Start→ My Computer.
In Windows 2000, double-click My Computer from your desktop.
b Double-click the CD-ROM drive icon. If necessary, double-click setup.exe.
c When the printer software installation screen appears, click Personal Installation or
Network Installation.
d Follow the instructions on your screen to complete the installation.