Dell Active Pen PN557W User’s Guide Regulatory Model: PN556W June 2020 Rev.
Notes, cautions, and warnings NOTE: A NOTE indicates important information that helps you make better use of your product. CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the problem. WARNING: A WARNING indicates a potential for property damage, personal injury, or death. © 2018-2020 Dell Inc. or its subsidiaries. All rights reserved. Dell, EMC, and other trademarks are trademarks of Dell Inc. or its subsidiaries.
Contents Chapter 1: What’s in the box............................................................................................................ 4 Chapter 2: Features........................................................................................................................ 5 Chapter 3: Setting up your Dell Active Pen........................................................................................6 Installing batteries......................................................................
1 What’s in the box Figure 1. Contents in the box 1. Dell Active Pen 3. coin-cell batteries (2) 5. manuals 2. lanyard 4. AAAA battery NOTE: For warranty purpose, note down the PPID number on the box or retain the box. Figure 2.
2 Features Table 1. Features and functionality of the product Feature Functionality 1 Tip Move the tip over a touch screen to move the pointer. Enables you to write, draw, and select objects. 2 Bottom barrel button Press and hold this button and move the tip over the area you want to erase. To change the functionality of this button, see Active Pen Control Panel. 3 Top barrel button Press this button to open the context menu or perform a right-click.
3 Setting up your Dell Active Pen Installing batteries Dell Active Pen uses one AAAA battery and two coin-cell batteries. The AAAA battery provides power for the tip and the barrel buttons. The coin-cell batteries provide power for Bluetooth functionality and top button quick-launch features. Installing the AAAA battery About this task CAUTION: Incorrectly installing the AAAA battery may damage the pen. Steps 1. Remove the top cover from the pen. 2.
Installing the coin-cell batteries About this task CAUTION: Incorrectly installing the coin-cell batteries may damage the pen. CAUTION: If the incorrect battery type is installed into the pen, there is a risk that the batteries may explode. NOTE: Pairing information is lost when you remove the coin-cell batteries. To pair the pen with your device, see Pairing with a Bluetooth device. Steps 1. Remove the top cover from the pen. 2. Remove the coin-cell battery holder from the top cover.
Removing the coin-cell battery holder About this task Table 2. Removing the coin-cell battery holder with tools. Using a coin or a flat-head precision screwdriver, unscrew the coin-cell battery holder from the top cover. Figure 3. Removing the coin-cell battery holder with a tool Table 3. Removing the coin-cell batteries NOTE: Perform the following procedure if there were coin-cell batteries installed in the product. Remove the coin-cell batteries from the coin-cell battery holder. Figure 4.
6. Confirm the pairing process on both pen and device. The Bluetooth-pairing light turns solid white for few seconds to indicate the pairing is complete and then the light turns off. After the pen and a device are paired, they connect automatically when bluetooth is enabled and they are within the bluetooth range.
4 Active Pen Control Panel You can customize the buttons on your pen, change pressure sensitivity, and so on, using Active Pen Control Panel. Installing Active Pen Control Panel About this task To install Active Pen Control Panel: Steps 1. Turn on the computer or tablet. 2. Go to www.dell.com/support/home. 3. Under the Browse for a product section, tap or click View products. 4. Tap or click Electronics & Accessories. 5. Tap or click Styli. 6. Tap or click Dell Active Pen PN557W. 7.
Using Active Pen Control Panel Figure 6. Active Pen Control Panel Table 4. Dell Active Pen features Top Pen Button Select Enable Presentation Mode to use the button to navigate through a PowerPoint presentation.
Table 4. Dell Active Pen features (continued) • • Undo Redo NOTE: Select Enable barrel buttons while hovering to enable the selected Top Barrel Button function while hovering the tip over the screen without the tip touching the screen. Pen Tip Options Move the slider to change your pen sensitivity. NOTE: Click Go to Microsoft Pen Control Panel for more configuration options. NOTE: When the Active Pen Control Panel is opened it sets the default configuration for the button press features.
5 Holding the Dell Active Pen Hold the Dell Active Pen as you hold a pencil or pen. Adjust the grip so that you can use the barrel button easily. Ensure not to accidentally press the barrel buttons while drawing or positioning the Dell Active Pen. Figure 7.
6 Specifications Table 5. Dell Active Pen specifications Model PN557W Length 160.59 mm (6.32 in.) Diameter 9.50 mm (0.37 in.) Weight 20 g (0.044 lb) Wireless Bluetooth Smart Low Energy 4.0 Wireless operating range 10 m (32.80 ft) Pen tip detectable height 5 mm to 10 mm (0.20 in. to 0.39 in.) Batteries • • AAAA non-rechargeable battery 319 coin-cell batteries (2) Supported operating system • • • Windows 8.
7 Troubleshooting NOTE: You can use Dell Active Pen only with selected Dell computers and tablets. For a list of supported devices, see www.dell.com. Table 6. Dell Active Pen troubleshooting Problems Possible causes Possible solutions Pen does not work. • Batteries are installed incorrectly. • Ensure the batteries are correctly installed. For more information, see Installing batteries. • Batteries are out of charge. • Replace the batteries. For more information, see Installing batteries.
Table 6. Dell Active Pen troubleshooting (continued) Problems Possible causes Possible solutions Bluetooth-pairing light does not turn on. Coin-cell batteries may be out of charge. Change the coin-cell batteries. For more information, see Installing coin-cell batteries. Pressing and holding the top button or pressing the top button twice in succession does not wake up the computer or tablet from connected standby. Your computer or tablet may not support the connected standby feature.
8 Statutory information Warranty Limited warranty and return policies Dell-branded products carry a one year limited hardware warranty. If purchased together with a Dell system, it will follow the system warranty. For U.S. customers: This purchase and your use of this product are subject to Dell’s end user agreement, which you can find at www.dell.com/terms. This document contains a binding arbitration clause.
9 Regulatory statement FCC notices (U.S. only) and other regulatory information For FCC notices and other regulatory information, see the regulatory compliance website located at www.dell.com/ regulatory_compliance. This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: 1. This device may not cause harmful interference. 2. This device must accept any interference received including interference that may cause undesired operation.
10 Getting help and contacting Dell Contacting Dell To contact Dell for sales, technical support, or customer service issues, see www.dell.com/contactdell. NOTE: Availability varies by country and product, and some services may not be available in your country. NOTE: If you do not have an active internet connection, you can find contact information on your purchase invoice, packing slip, bill, or Dell product catalog.
