Adamo XPS™ Service Manual Using Your Computer Before You Begin Display Battery(s) Palm Rest Assembly Keyboard Memory Module Solid State Drive Internal Module With Bluetooth Wireless Technology WLAN Card Thermal Cooling Assembly Daughter Board(s) System Board Display Assembly Service Tag Panel Base Cover Flashing the BIOS System Setup Troubleshooting Reinstalling Software Getting Help Comprehensive Specifications Notes, Cautions, and Warnings NOTE: A NOTE indicates important information that helps you make
Back to Contents Page Base Cover Adamo XPS™ Service Manual Removing the Base Cover Replacing the Base Cover WARNING: Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance.
5. Replace the left daughter board (see Replacing the Left Daughter Board). 6. Replace the right daughter board (see Replacing the Right Daughter Board). 7. Replace the system board (see Replacing the System Board). 8. Replace the display assembly (see Replacing the Display Assembly). CAUTION: Before turning on the computer, replace all screws and ensure that no stray screws remain inside the computer. Failure to do so may result in damage to the computer. 9. Turn on the computer.
Back to Contents Page Battery(s) Adamo XPS™ Service Manual Removing the Computer Battery Replacing the Computer Battery Removing the Coin-Cell Battery Replacing the Coin-Cell Battery Removing the Bridge Battery Replacing the Bridge Battery WARNING: Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance.
2. Align the computer battery in the battery bay. 3. Rotate the battery into the computer until it snaps in place. Removing the Coin-Cell Battery 1. Follow the instructions in Before You Begin. 2. Remove the computer battery (see Removing the Computer Battery). 3. Open the display (see Opening the Display). 4. Remove the palm rest assembly (see Removing the Palm Rest Assembly). 5. Disconnect the coin-cell battery cable from the connector on the system board. 6.
4. Remove the palm rest assembly (see Removing the Palm Rest Assembly). 5. Disconnect the bridge battery cable from the connector on the left daughter board. 6. The bridge battery is glued to the base cover. Using a plastic scribe pry the bridge battery out of the base cover. 1 bridge battery connector 2 bridge battery Replacing the Bridge Battery 1. Follow the instructions in Before You Begin. 2. Use the adhesive on the bridge battery and adhere it to the base cover. 3.
Back to Contents Page Before You Begin Adamo XPS™ Service Manual Recommended Tools Turning Off Your Computer Before Working Inside Your Computer This manual provides instructions for removing and installing the components in your computer. Unless otherwise noted, each procedure assumes that the following conditions exist: l You have performed the steps in Turning Off Your Computer and Before Working Inside Your Computer. l You have read the safety information that shipped with your computer.
1. Ensure that the work surface is flat and clean to prevent the computer cover from being scratched. 2. Turn off your computer (see Turning Off Your Computer). 3. Disconnect your computer and all attached devices from their electrical outlets. CAUTION: To help prevent damage to the system board, remove the computer battery (see Removing the Computer Battery) before working inside the computer. 4. Place your computer against an object for support before you start removing or replacing components.
Back to Contents Page Flashing the BIOS Adamo XPS™ Service Manual 1. Turn on the computer. 2. Go to support.dell.com. 3. Click Drivers & Downloads® Select Model. 4. Locate the BIOS update file for your computer: NOTE: The Service Tag for your computer is located in the battery bay, for more information see Locating the Service Tag and Express Service Code. If you have your computer's Service Tag: a. Click Enter a Service Tag. b.
Back to Contents Page Internal Module With Bluetooth Wireless Technology Adamo XPS™ Service Manual Removing the Bluetooth Card Replacing the Bluetooth Card WARNING: Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance.
5. Replace the screw that secures the Bluetooth card to the right daughter board. 6. Replace the palm rest assembly (see Replacing the Palm Rest Assembly). 7. Replace the computer battery (see Replacing the Computer Battery). CAUTION: Before turning on the computer, replace all screws and ensure that no stray screws remain inside the computer. Failure to do so may result in damage to the computer.
Back to Contents Page Comprehensive Specifications Adamo XPS™ Service Manual System Model Drive(s) Processor Ports and Connectors Memory Display Computer Information Battery Communications AC Adapter Video Physical Characteristics Audio Environment Camera This document provides information that you may need when updating drivers or upgrading your computer.
Audio Type Intel High Definition Audio 2.0 Controller Realtek ALC269 Speaker one mono speaker Microphone one digital microphone Headphone one stereo 3.5-mm headphone connector Camera NOTE: Your computer camera supports facial recognition feature. Pixel 2.0 megapixel Resolution 1600 (H) x 1200 (V) Drive(s) Internal External 128-GB Solid State Drive l l optional 250-GB/500-GB USB SATA hard drive optional Dual Layer DVD+/-RW and Blu-Ray Disc™ Drive Ports and Connectors USB two 4-pin USB 2.
Weight 20 Whr 164 g to 175 g 40 Whr 290 g to 298 g Voltage 11.1 V (nominal) AC Adapter U.S./Mexico/Canada Type DA45NM102-00 Input voltage (nominal) 100 V – 240 V (nominal) Input current (maximum) 1.5 A (continuous) Input frequency 50 Hz – 60 Hz (single phase nominal) Output power (maximum) 45 W Output current (maximum) 3.21 A Dimensions Length 117.6 mm (4.63 inches) Width 68.6 mm (2.7 inches) Height 16.8 mm (0.
(–50 to 35,000 ft) Airborne contaminant level Back to Contents Page G2 or lower as defined by ISAS71.
Back to Contents Page Thermal Cooling Assembly Adamo XPS™ Service Manual Removing the Thermal Cooling Assembly Replacing the Thermal Cooling Assembly WARNING: Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance.
Replacing the Thermal Cooling Assembly NOTE: To ensure that thermal conductivity is achieved, use the thermal cooling pad provided in the kit. NOTE: This procedure assumes that you have already removed the thermal cooling assembly and are ready to replace it. 1. Follow the instructions in Before You Begin. 2. Peel the backing off the thermal cooling pad and adhere the pad to the portion of the thermal cooling assembly that covers the processor. 3.
Back to Contents Page Display Assembly Adamo XPS™ Service Manual Removing the Display Assembly Replacing the Display Assembly WARNING: Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance.
1 screws (2) 10. Slide and lift the computer base away from the display assembly. NOTE: Remove the service tag panel if you are replacing the display assembly (see Removing the Service Tag Panel). Replacing the Display Assembly 1. Follow the instructions in Before You Begin. 2. Place the computer base in position and replace the two screws that secure the display assembly to the computer base. 3. Route the antenna cables and tape them in place if required. 4.
Back to Contents Page Solid State Drive Adamo XPS™ Service Manual Removing the Solid State Drive Replacing the Solid State Drive WARNING: Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance.
Replacing the Solid State Drive 1. Follow the instructions in Before You Begin. 2. Remove the new drive from its packaging. Save the original packaging for storing or shipping the solid state drive. NOTE: If your existing solid state drive was shipped with a mylar cover, replace the mylar cover on the new drive. 3. Push the solid state drive until it is fully connected to the connector on the right daughter board. 4. Replace the screw that secures the solid state drive to the computer base. 5.
Back to Contents Page Getting Help Adamo XPS™ Service Manual Obtaining Assistance Product Information Returning Items for Warranty Repair or Credit Before You Call Contacting Dell Obtaining Assistance If you experience a problem with your computer, you can complete the following steps to diagnose and troubleshoot the problem: 1. See Troubleshooting Tips for information and procedures that pertain to the problem your computer is experiencing. 2.
Dell Support websites: l support.dell.com l support.jp.dell.com (Japan only) l support.euro.dell.com (Europe only) Dell Support e-mail addresses: l mobile_support@us.dell.com l support@us.dell.com l la-techsupport@dell.com (Latin America and Caribbean countries only) l apsupport@dell.com (Asian/Pacific countries only) Dell Marketing and Sales e-mail addresses: l apmarketing@dell.com (Asian/Pacific countries only) l sales_canada@dell.
NOTE: You are responsible for paying shipping expenses. You are also responsible for insuring any product returned, and you assume the risk of loss during shipment to Dell. Collect On Delivery (C.O.D.) packages are not accepted. NOTE: Returns that are missing any of the preceding requirements will be refused at Dell's receiving dock and returned to you. Before You Call NOTE: Have your express service code ready when you call.
Description of problem and troubleshooting procedures you performed: Contacting Dell NOTE: If you do not have an active Internet connection, you can find contact information on your purchase invoice, packing slip, bill, or Dell product catalog. Dell provides several online and telephone-based support and service options. Availability varies by country and product, and some services may not be available in your area. To contact Dell for sales, technical support, or customer service issues: 1. Visit www.
Back to Contents Page Keyboard Adamo XPS™ Service Manual Removing the Keyboard Replacing the Keyboard WARNING: Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance.
1 connector tabs (2) 2 keyboard cable CAUTION: The keycaps on the keyboard are fragile, easily dislodged, and time-consuming to replace. Be careful when removing and handling the keyboard. 9. Lift the keyboard off the computer. Replacing the Keyboard 1. Follow the instructions in Before You Begin. 2. Slide the keyboard cable into the system board connector and push the connector tabs to secure the keyboard cable.
Back to Contents Page Display Adamo XPS™ Service Manual Opening the Display WARNING: Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. CAUTION: To avoid electrostatic discharge, ground yourself by using a wrist grounding strap or by periodically touching an unpainted metal surface (such as a connector on your computer).
a. 1 Slide the release latch between the display and the computer base along the length of the latch.
Back to Contents Page Memory Module Adamo XPS™ Service Manual Removing the Memory Module Replacing the Memory Module WARNING: Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance.
2. Align the notch in the memory module with the tab in the memory module connector. 3. Slide the module firmly into the slot at a 45-degree angle, and press the other end of the module down until it clicks into place. If you do not hear the click, remove the module and reinstall it. NOTE: If the memory module is not installed properly, the computer may not boot. 4. Replace the palm rest assembly (see Replacing the Palm Rest Assembly). 5.
Back to Contents Page Palm Rest Assembly Adamo XPS™ Service Manual Removing the Palm Rest Assembly Replacing the Palm Rest Assembly WARNING: Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance.
7. Disconnect the function key cable from the connector on the system board. 8. Lift the connector latch that secures the touch pad cable to the touch pad connector and remove the cable. 1 palm rest assembly 3 function key cable 2 touch pad cable CAUTION: To prevent damage to the display hinges, ensure that you do not adjust the angle between the display and the computer base after removing the palm rest assembly. 9. Lift the palm rest assembly off the computer base.
Back to Contents Page Service Tag Panel Adamo XPS™ Service Manual Removing the Service Tag Panel Replacing the Service Tag Panel WARNING: Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance.
4. Replace the two screws that secure the service tag panel to the computer. 5. Replace the computer battery (see Replacing the Computer Battery). 6. Turn on your computer.
Back to Contents Page Reinstalling Software Adamo XPS™ Service Manual Drivers Restoring Your Operating System Drivers If you experience a problem with any device, identify whether the driver is the source of your problem and, if necessary, update the driver. 1. Click , and right-click Computer. 2. Click Properties® Device Manager. NOTE: The User Account Control window may appear. If you are an administrator on the computer, click Continue; otherwise, contact your administrator to continue.
5. When you see the Windows desktop, reinsert the Drivers and Utilities disc. 6. At the Welcome Dell System Owner screen, click Next. 7. A message appears, stating that the Drivers and Utilities disc is detecting hardware in your computer. 8. The drivers that are used by your computer are automatically displayed in the My Drivers—The ResourceCD has identified these components in your system window. 9. Click the driver that you want to reinstall and follow the instructions on the screen. 10.
2. In the Start Search box, type System Restore and press . NOTE: The User Account Control window may appear. If you are an administrator on the computer, click Continue; otherwise, contact your administrator to continue the desired action. 3. Click Next and follow the remaining prompts on the screen. In the event that System Restore did not resolve the issue, you may undo the last system restore (see Undoing the Last System Restore).
Using the Operating System Disc Before You Begin If you are considering reinstalling the Windows operating system to correct a problem with a newly installed driver, first try using Windows Device Driver Rollback. See Returning to a Previous Device Driver Version. If Device Driver Rollback does not resolve the problem, use Microsoft Windows System Restore to return your operating system to the operating state it was in before you installed the new device driver.
Back to Contents Page System Board Adamo XPS™ Service Manual Removing the System Board Replacing the System Board Entering the Service Tag in the BIOS WARNING: Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance.
1 thermal fan cable connector 2 display cable connector 3 left I/O board cable connector 4 battery power cable connector 5 AC adapter power cable connector 6 right I/O board cable connector 7 screws (2) 16. Lift the system board at an angle towards the side of the computer and out of the computer base. Replacing the System Board 1. Follow the instructions in Before You Begin. 2. Place the system board on the computer base. 3.
6. Connect the left daughter board cable to the connector on the system board (see Replacing the Left Daughter Board). 7. Connect the right daughter board cable to the connector on the system board (see Replacing the Right Daughter Board). 8. Replace the Bluetooth™ card (see Replacing the Bluetooth Card). 9. Replace the WLAN card (see Replacing the WLAN Card). 10. Replace the solid state drive (see Replacing the Solid State Drive). 11. Replace the memory module (see Replacing the Memory Module).
Back to Contents Page System Setup Adamo XPS™ Service Manual Changing the BIOS Settings Use the system setup program to: l Set or change user-selectable options such as your password l Change the system configuration information after you add, change, or remove any hardware in your computer l Verify information about your computer's current configuration, such as the amount of system memory Your operating system may override some of the options that you set through the system setup program.
1. Enter the system setup program. 2. Press the left- and right-arrow keys to highlight the Boot tab. 3. Press the up- and down-arrow keys to highlight the Boot Device Property, and then press . 4. Press the up- and down-arrow keys to select the boot device you want to change, and then press to enable or disable a device, or <+> to move the device up in the list, or <-> to move the device down in the list. 5.
Back to Contents Page Adamo XPS™ Service Manual NOTE: A NOTE indicates important information that helps you make better use of your computer. CAUTION: A CAUTION indicates potential damage to hardware or loss of data if instructions are not followed. WARNING: A WARNING indicates a potential for property damage, personal injury, or death. Information in this document is subject to change without notice. © 2009 Dell Inc. All rights reserved.
Back to Contents Page Troubleshooting Adamo XPS™ Service Manual System Messages Troubleshooting Tips System Messages If your computer has an issue or error, it may display a System Message that will help you identify the cause and action needed to resolve the issue. NOTE: If the message you received is not listed below, see the documentation for either the operating system or the program that was running when the message appeared.
Troubleshooting Software and Hardware Problems If a device is either not detected during the operating system setup or is detected but incorrectly configured, you can use the Hardware Troubleshooter to resolve the incompatibility. To start the Hardware Troubleshooter: 1. Click , and click Help and Support. 2. Type hardware troubleshooter in the search field and press to start the search. 3.
Press any key to start the Dell Diagnostics from the diagnostic utility partition on your solid state drive and go to the Choose An Option window. 4. Select the test you want to run. 5. If a problem is encountered during a test, a message appears with an error code and a description of the problem. Write down the error code and problem description and contact Dell (see Contacting Dell). NOTE: The Service Tag for your computer is displayed at the top of each test screen.
Power Problems NOTE: For location of the power light, see Front View Features. If the power light is off — The computer is either turned off, in hibernate mode or is not receiving power. l l l Press the power button. The computer resumes normal operation if it is off or in hibernate mode. Reseat the AC adapter cable into the power connector on the computer and the electrical outlet.
The computer does not start up Ensure that the AC adapter cable is firmly connected to the computer and to the electrical outlet. The computer stops responding or a solid blue screen appears CAUTION: You may lose data if you are unable to perform an operating system shutdown.
Dell Technical Update Service The Dell Technical Update service provides proactive e-mail notification of software and hardware updates for your computer. This service is free and can be customized for content, format, and how frequently you receive notifications. To register for the Dell Technical Update service, go to support.dell.com/technicalupdate.
Back to Contents Page Using Your Computer Adamo XPS™ Service Manual Left View Features Right View Features Front View Features Power Light Status This section provides information about the features available on your Adamo XPS computer. Left View Features 1 USB 2.0 connector — Connects to USB devices, such as a mouse, keyboard, printer, external drive, or MP3 player. 2 DisplayPort connector — Connects to external monitors, TVs, or projectors.
1 Latch swipe sensor — Swipe the latch to open the display. 2 Power/latch light — Illuminates when the latch is swiped and indicates the power status of the computer. Power Light Status The power light indicates the following states when powered using an AC adapter or a battery.
Back to Contents Page WLAN Card Adamo XPS™ Service Manual Removing the WLAN Card Replacing the WLAN Card WARNING: Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance.
3. Connect the appropriate antenna cables to the WLAN card you are installing. The following table provides the antenna cable color scheme for the MiniCard supported by your computer. Connectors on the WLAN card Antenna Cable Color Scheme WLAN (2 antenna cables) Main WLAN white Auxiliary WLAN black 4. Turn the WLAN card over. CAUTION: Use firm and even pressure to slide the card into place. If you use excessive force, you may damage the connector. 5.
Back to Contents Page Daughter Board(s) Adamo XPS™ Service Manual Removing the Left Daughter Board Replacing the Left Daughter Board Removing the Right Daughter Board Replacing the Right Daughter Board WARNING: Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance.
1. Follow the instructions in Before You Begin. 2. Place the left daughter board on the base of the computer. 3. Replace the two screws that secure the left daughter board to the computer base. 4. Connect the touch pad cable, speaker cable, and the bridge battery cable to the connectors on the left daughter board. 5. Connect the left daughter board cable to the connectors on the system board and the left daughter board. 6. Replace the palm rest assembly (see Replacing the Palm Rest Assembly). 7.
5. Replace the Bluetooth card (see Replacing the Bluetooth Card). 6. Replace the solid state drive (see Replacing the Solid State Drive). 7. Replace the palm rest assembly (see Replacing the Palm Rest Assembly). 8. Replace the computer battery (see Replacing the Computer Battery). CAUTION: Before turning on the computer, replace all screws and ensure that no stray screws remain inside the computer. Failure to do so may result in damage to the computer.
