Alienware AW3418DW/AW3418HW Monitor User’s Guide Model: AW3418DW/AW3418HW Regulatory model: AW3418DWb/AW3418HWb
Notes, cautions, and warnings NOTE: A NOTE indicates important information that helps you make better use of your computer. CAUTION: A CAUTION indicates potential damage to hardware or loss of data if instructions are not followed. WARNING: A WARNING indicates a potential for property damage, personal injury, or death. Copyright © 2017-2018 Dell Inc. All rights reserved. This product is protected by U.S. and international copyright and intellectual property laws.
Contents About your monitor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 Package contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 Product features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 Identifying parts and controls . . . . . . . . . . . . . . . . . . . . . . . . . . 9 Front view . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9 Back view . . . . . . . . . . . . . . . . .
Connecting the computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30 Removing the monitor stand . . . . . . . . . . . . . . . . . . . . . . . . . . 31 VESA wall mounting (optional) . . . . . . . . . . . . . . . . . . . . . . . .33 Operating the monitor. . . . . . . . . . . . . . . . . . . . . . . . . . 34 Power on the monitor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .34 Using the front-panel controls. . . . . . . . . . . . . . . . . . . . . . . . .34 Front-panel button .
Universal Serial Bus (USB) specific problems. . . . . . . . . . . .66 Appendix . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .67 FCC notices (U.S. only) and other regulatory information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67 Contact Dell . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
About your monitor Package contents Your monitor ships with the components shown below. If any component is missing, contact Dell technical support. For more information see Contact Dell. NOTE: Some items may be optional and may not ship with your monitor. Some features or media may not be available in certain countries.
Power cable (varies by country) DisplayPort cable Mini-DisplayPort to DisplayPort cable USB 3.
Product features The Alienware AW3418DW/AW3418HW monitor has an active matrix, ThinFilm Transistor (TFT), Liquid Crystal Display (LCD) and LED backlight. The monitor features include: • AW3418DW: 86.72 cm (34.14 inch) viewable area (measured diagonally). Resolution: Up to 3440 x 1440 through DisplayPort and HDMI, with full-screen support or lower resolutions, supporting an extremely high refresh rate of 100 Hz (120 Hz with overclock). • AW3418HW: 86.70 cm (34.13 inch) viewable area (measured diagonally).
Identifying parts and controls Front view Label Description 1 Cable-management slot (on the front side of the stand) 2 Function buttons (For more information, see Operating the monitor) 3 Power On/Off button (with LED indicator) About your monitor | 9
Back view Back view with monitor stand Label Description Use 1 VESA mounting holes (100 mm Wall mount monitor using VESAx 100 mm - behind attached compatible wall mount kit (100 mm x VESA Cover) 100 mm). 2 Lighting dock When the stand riser is attached to the monitor, the dock supplies power to the light on the stand. 3 Regulatory label Lists the regulatory approvals. 4 Stand release button Releases stand from the monitor.
Rear and bottom view Rear and bottom view without monitor stand Label Description Use 1 Power connector Connect the power cable (shipped with your monitor). 2 Line-out port Connect your speakers. NOTE: This port does not support headphones. 3 DisplayPort Connect your computer with DisplayPortDisplayPort or Mini-DisplayPort-DisplayPort cable (shipped with your monitor). 4 HDMI port Connect your computer with HDMI cable.
10 Downlights When the monitor is completely set up, tap the touch sensor to turn the downlights on or off. NOTE: The factory setting is on, the downlights are active if the power cable is connected. To change the default settings, see AlienFX Lighting. NOTE: When the Spectrum function is On, the downlights are turned off.
Monitor specifications Flat panel specifications Model AW3418DW Screen type Active matrix - TFT LCD Panel technology In-Plane Switching Type Aspect ratio 21:9 AW3418HW Viewable image Diagonal 867.2 mm (34.14 inches) 867.0 mm (34.13 inches) Width (active area) 799.80 mm (31.49 inches) 799.80 mm (31.49 inches) Height (active area) 334.80 mm (13.18 inches) 334.80 mm (13.18 inches) Total area 267773.04 mm2 (415.01 267771.43 mm2 (415.01 inch2) inch2) Pixel pitch 0.2325 mm x 0.2325 mm 0.
Ports and connectors • One DisplayPort version 1.2 • One HDMI port version 1.4 • One USB 3.0 Upstream port (rear) • Two USB 3.0 Downstream ports (rear) • Two USB 3.0 Downstream ports (bottom) • One Headphone port (bottom) • One Audio line-out port (rear) Border width (edge of monitor to active area) 10.45 mm (Top) 7.9 mm (Top) 9.77 mm (Left/Right) 7.02 mm (Left/Right) 18.43 mm (Bottom) 25.
Preset display modes HDMI display modes (AW3418DW) Display mode Horizontal frequency (kHz) Vertical frequency (Hz) Pixel clock (MHz) Sync polarity (Horizontal/ Vertical) IBM VGA, 640 x 480p 31.5 60 25.2 -/- VESA, 720 x 480p 29.83 60 26.25 +/- VESA, 720 x 576p 29.55 50 26 +/- VESA, 800 x 600p 37.88 60 40 +/+ VESA, 1024 x 768p 48.36 60 65 -/- HDTV, 1280 x 720p 37.5 50 74.25 +/+ HDTV, 1280 x 720p 45 60 74.25 +/+ HDTV, 1920 x 1080p 56.25 50 148.
HDTV, 1920 x 1080p 67.5 60 148.5 +/+ 2560 x 1080 @ 60Hz 66.64 60 181.25 +/- Vertical frequency (Hz) Pixel clock (MHz) Sync polarity (Horizontal/ Vertical) DP display modes (AW3418DW) Display mode Horizontal frequency (kHz) VESA, 640 x 480 31.5 60 25.2 -/- VESA, 800 x 600 37.88 60 40 +/+ VESA, 1024 x 768 48.36 60 65 -/- 3440 x 1440@60Hz 88.8 60 319.75 +/- 3440 x 1440@50Hz 73.7 50 265.25 +/- 3440 x 1440@85Hz 127.4 85 458.5 +/- 3440 x 1440@100Hz 151 100 531.
2560 x 1080@100Hz 113.2 100 308 +/- 2560 x 1080@120Hz 137.2 120 373.25 +/- 2560 x 1080@144Hz 166.5 144 453 +/- 2560 x 1080@150Hz 174.1 150 473.5 +/- 2560 x 1080@155Hz 180.2 155 490.25 +/- 2560 x 1080@160Hz 186.5 160 507.25 +/- NOTE: This monitor supports NVIDIA G-Sync. For information about the graphic cards that support NVIDIA G-SYNC feature, go to www.geforce.com. Electrical specifications Model AW3418DW AW3418HW Video input signals • HDMI 1.
Physical characteristics Model AW3418DW AW3418HW Signal cable type • Digital: HDMI, 19 pins (cable not included) • Digital: DisplayPort, 20 pins • Universal Serial Bus: USB, 9 pins Dimensions (with stand) Height (extended) 560.89 mm (22.08 inches) 563.15 mm (22.17 inches) Height (compressed) 442.44 mm (17.42 inches) 442.44 mm (17.42 inches) Width 813.45 mm (32.03 inches) 813.83 mm (32.04 inches) Depth 319.09 mm (12.56 inches) 319.09 mm (12.56 inches) Height 363.68 mm (14.32 inches) 368.
Weight of stand assembly 4.59 kg (10.12 lb) 4.52 kg (9.96 lb) Front frame gloss Black Frame - 20 gloss unit (max.
AW3418DW VESA modes Normal operation Horizontal sync Active Vertical sync Active Video Active Power indicator Blue Power consumption 110 W (maximum)** 60 W (typical) Active-off Inactive mode Inactive Blanked White (blinking) Less than 0.5 W Switch off - - - Off Less than 0.
Pin assignments DisplayPort connector Pin number 20-pin side of the connected signal cable 1 ML0(p) 2 GND 3 ML0(n) 4 ML1(p) 5 GND 6 ML1(n) 7 ML2(p) 8 GND 9 ML2(n) 10 ML3(p) 11 GND 12 ML3(n) 13 GND 14 GND 15 AUX(p) 16 GND 17 AUX(n) 18 GND 19 Re-PWR 20 +3.
HDMI connector Pin number 19-pin side of the connected signal cable 1 TMDS DATA 2+ 2 TMDS DATA 2 SHIELD 3 TMDS DATA 2- 4 TMDS DATA 1+ 5 TMDS DATA 1 SHIELD 6 TMDS DATA 1- 7 TMDS DATA 0+ 8 TMDS DATA 0 SHIELD 9 TMDS DATA 0- 10 TMDS CLOCK+ 11 TMDS CLOCK SHIELD 12 TMDS CLOCK- 13 CEC 14 Reserved (N.C.
Universal Serial Bus (USB) interface This section gives you information about the USB ports that are available on the monitor. NOTE: This monitor is Super-Speed USB 3.0 compatible. Transfer speed Data rate Power consumption* Super-speed 5 Gbps 4.5 W (Max, each port) High speed 480 Mbps 4.5 W (Max, each port) Full speed 12 Mbps 4.5 W (Max, each port) * Up to 2 A on USB downstream port (port with battery icon) with battery charging version-compliant devices or normal USB devices.
USB downstream connector Pin number 9-pin side of the connector 1 VCC 2 D- 3 D+ 4 GND 5 SSRX- 6 SSRX+ 7 GND 8 SSTX- 9 SSTX+ USB ports • One upstream - rear • Two downstream - rear • Two downstream - bottom • Power charging port - the port with battery icon; supports fast current charging capability if the device is BC1.2 compatible. NOTE: USB 3.0 functionality requires a USB 3.0-capable computer.
LCD monitor quality and pixel policy During the LCD Monitor manufacturing process, it is not uncommon for one or more pixels to become fixed in an unchanging state which are hard to see and do not affect the display quality or usability. For more information on Dell Monitor Quality and Pixel Policy, see www.dell.com/support/monitors. Maintenance guidelines Cleaning your monitor CAUTION: Read and follow the Safety instructions before cleaning the monitor.
Setting up the monitor Attaching the stand NOTE: The stand is not installed at the factory when shipped. NOTE: The following instructions are applicable only for attaching the stand that was shipped with your monitor. If you are attaching a stand that you purchased from any other source, follow the set up instructions that were included with the stand. CAUTION: The steps are important to protect your curved screen. Do follow the instructions below to finish up the installation.
3. Gently lift up the monitor by holding it firmly on both sides. 4. Place the monitor on the foam and lift the cover from the monitor.
5. Place the monitor on the foam with the screen facing down. 6. Attach the stand riser till it snaps into place.
7. Connect the necessary cables to the monitor, as shown in the illustration, and route the cables through the cable-management slot on the stand riser. a. Power cable b. DisplayPort cable or Mini-DisplayPort to DisplayPort cable c. HDMI cable (optional, cable not included) d. USB upstream cable e. USB downstream cables (optional, cable not included) NOTE: Route each cable neatly so that the cables will be organized after the I/O cover is attached.
10. Slide the I/O cover until it snaps into place. NOTE: Ensure that the cables are free from obstruction and pass through the I/O cover and cable-management slot on the stand riser. Connecting the computer WARNING: Before you begin any of the procedures in this section, follow the Safety instructions. NOTE: Do not connect all cables to the computer at the same time. To connect your monitor to the computer: 1.
4. Plug the power cables for your computer and monitor into a nearby outlet. 5. Turn On the monitor and the computer. If your monitor displays an image, installation is complete. If it does not display an image, see Universal Serial Bus (USB) specific problems. NOTE: The graphics are used for the purpose of illustration only. Appearance of the computer may vary.
5. Disconnect the cables from the monitor and slide the cables through the cable-management slot on the stand riser. 6. Press and hold the stand release button. 7. Lift the stand riser up and away from the monitor.
VESA wall mounting (optional) (Screw dimension: M4 x 10 mm). Refer to the instructions that come with the VESA-compatible wall mounting kit. 1. Place the monitor panel on a soft cloth or cushion on a stable flat surface. 2. Remove the monitor stand. (See Removing the monitor stand.) 3. Use a Phillips crosshead screwdriver to remove the four screws securing the plastic cover. 4. Attach the mounting bracket from the wall mounting kit to the monitor. 5. Mount the monitor on the wall.
Operating the monitor Power on the monitor Press the Power button to turn on the monitor. Using the front-panel controls Use the control buttons on the front of the monitor to adjust settings. The following table describes the front-panel buttons: Front-panel button Description Use this button to choose from a list of preset color modes. 1 Shortcut key/ Preset Modes Use this button to launch the Overclock Refresh Rate menu.
Use this button to directly access the Brightness/Contrast menu. 4 Shortcut key/ Brightness/ Contrast 5 Menu Use the MENU button to launch the On-Screen Display (OSD). See Accessing the menu system. Use this button to exit the OSD main menu. 6 Exit Front-panel button Use the buttons on the front of the monitor to adjust the image settings. Front-panel button 1 Up 2 Down 3 Description Use the Up button to adjust (increase ranges) items in the OSD menu.
Using the On-Screen Display (OSD) menu Accessing the menu system NOTE: If you change the settings and then either proceed to another menu or exit the OSD menu, the monitor automatically saves those changes. The changes are also saved if you change the settings and then wait for the OSD menu to disappear. 1. Press the button to launch the OSD menu and display the main menu. 2. Press the and buttons to move between the setting options. As you move from one icon to another, the option name is highlighted.
Icon Menu and submenus Description Game Use this menu to personalize your visual gameplay experience. Preset Modes Allows you to choose from a list of preset color modes. • Standard: Loads the monitor's default color settings. This is the default preset mode. • FPS: Loads color settings ideal for First-Person Shooter games. • RTS: Loads color settings ideal for Real-Time Strategy games. • RPG: Loads color settings ideal for Role-Playing games.
Preset Modes • ComfortView: Decreases the level of blue light emitted from the screen to make viewing more comfortable for your eyes. WARNING: The possible long-term effects of blue light emission from the monitor may cause personal injury such as digital eye strain, eye fatigue and damage to the eyes. Using monitor for extended periods of time may also cause pain in parts of body such as neck, arm, back and shoulder.
Game Enhance The feature offers three available functions to enhance your Mode gameplay experience. • Off Select to disable the functions under Game Enhance Mode. • Timer Allows you to disable or enable the timer at the upper left corner of the display. The timer shows the time elapsed since the game starts. Select an option from the time-interval list to measure your target game rate. • Frame Rate Selecting On allows you to display the current frames per second when playing games.
Overclock Refresh Rate The function increases your displays refresh rate. Use or to adjust the frequency in 5 Hz increments, from 105 to 120 Hz (for AW3418DW) or 150 to 160 Hz (for AW3418HW). After you specify the refresh rate, the following message appears to guide you through the process: NOTE: This function is only available when Overclock is enabled. NOTE: Overclocking may cause screen flickering. To reduce such effects, try to setting a lower refresh rate.
Brightness/ Contrast Brightness Use this menu to activate Brightness/Contrast adjustment. Brightness adjusts the luminance of the backlight. Press the button to increase the brightness and press the button to decrease the brightness (min. 0 / max. 100). Contrast Adjust the Brightness first, and then adjust the Contrast only if further adjustment is necessary. Press the button to increase the contrast and press the button to decrease the contrast (min. 0 / max. 100).
Input Source HDMI DP 42 | Use the Input Source menu to select between the different video signals that may be connected to your monitor. Select the HDMI input when you are using the HDMI connector. Select the DP input when you are using the DisplayPort (DP) connector.
AlienFX Lighting Use this menu to adjust the Alienware logo lighting, Triad lights on the back and stand of the monitor, downlights on the bottom of the monitor, and the power button. Before making any adjustments, select any or all of these 4 zones from the submenus. The illustration below indicates the lighting zones.
All Zones To specify an LED lighting color for the selected area, select On and press the Zone 2: Stand option. Zone 1: Back button to highlight the Custom Color Zone 3: Downlights Zone 4: Power Button Then make a selection from the list of 20 available colors by using the 44 | Operating the monitor and buttons.
The following table depicts the color number and the RGB codes used for the 20 LED colors. No. R G B 1 0 0 0 2 100 0 240 3 144 0 240 4 240 0 240 5 240 0 176 6 240 0 112 7 240 0 0 8 240 80 0 9 240 128 0 10 240 224 0 11 120 240 0 12 160 240 0 13 100 245 35 14 0 240 0 15 0 240 85 16 70 240 145 17 0 240 240 18 0 160 240 19 0 96 240 20 0 0 240 To turn off the AlienFX lights, select Off.
Spectrum When you select On, the AlienFX lights of 4 zones glow and change colors in sequence of spectrum: red, orange, yellow, green, blue, indigo, and violet. NOTE: When the function is On, the functions above are deactivated. Reset AlienFX Select this option to restore default lighting settings. Lighting Audio Volume Allows you to set the volume level of headphone output. Use Reset Audio 46 | or to adjust the volume level from 0 to 100. Select this option to restore default audio settings.
Menu Select this option to adjust the settings of the OSD, such as, the languages of the OSD, the amount of time the menu remains on screen, and so on. Language Set the OSD display to one of the eight languages (English, Spanish, French, German, Brazilian Portuguese, Russian, Simplified Chinese, or Japanese). Transparency Select this option to change the menu transparency by pressing the Timer and buttons (min. 0 / max. 100).
Personalize Shortcut Key 1 Allows you to choose a feature from Preset Modes, Shortcut Key 2 Overclock Refresh Rate, Dark Stabilizer, Brightness/ Contrast, Game Enhance Mode, Input Source, or Volume Shortcut Key 3 and set it as a shortcut key. Shortcut Key 4 Restores shortcut keys to factory defaults. Reset Personalization Others Display Info Displays the monitor's current settings. Power Saving The default setting is On, letting the monitor go to sleep as the system sleeps.
OSD warning message When the monitor enters the Power Saving mode, the following message appears: See Troubleshooting for more information. Setting the maximum resolution To set the maximum resolution for the monitor: In Windows 7, Windows 8, and Windows 8.1: 1. For Windows 8 and Windows 8.1 only, select the Desktop tile to switch to classic desktop. 2. Right-click on the desktop and click Screen Resolution. 3.
If you are using a non-Dell computer (laptop or desktop): • Go to the support site for your computer and download the latest graphic drivers. • Go to your graphics card website and download the latest graphic drivers. Using the tilt, swivel, and vertical extension NOTE: The following instructions are applicable only for attaching the stand that was shipped with your monitor.
Vertical extension NOTE: The stand extends vertically up to 130 mm. The figure below illustrates how to extend the stand vertically.
Using AlienwareFX application AlienwareFX is an application that allows you to access Alienware gaming monitor control center. Using this application you can control the LED lighting color and behaviors for your Alienware gaming monitors. NOTE: The AlienFX application is available for download from: http://www.dell.com/support/home/us/en/04/products/. NOTE: If you have an Alienware Gaming Desktop or Laptop, use AWCC (Alienware Command Center) for controlling the lightings.
Navigating the AlienFX application If all the prerequisites for using AlienFX application are met, double-click the , to access Alienware gaming monitor control shortcut icon on your desktop, center. The following table provides an overview of the application: No. Functions Descriptions A Monitor thumbnails Displays all Alienware gaming monitors connected to your computer through the USB upstream cable. Select a monitor from the thumbnails before making adjustments.
E Minimize Click to minimize the application window. F Close Click to exit the application. NOTE: When you exit the application, the changes you have made will not be saved.
Animation Preset You can choose Morphing, Pulsing, or Spectrum from the preset lighting control panel. Morphing Description The effect changes the light color into another through a seamless transition. To apply the effect: 1. Select Color 1 button to set the starting light color. 2. Pick a preferred color from the color palette (or the list of preset colors). The selected color and its RGB color codes will be displayed. 3. Select Color 2 button to set the ending light color. 4. Repeat step 2. 5.
Spectrum Description The effect makes the light change in sequence of spectrum: red, orange, yellow, green, blue, indigo, and violet. To apply the effect: 1. Select on from the dropdown list. 2. Select Apply to save the changes. NOTE: To turn off the effect, select off. Customizing the preset colors For convenient color usage at your preference, you may create and manage10 sets of preset colors at most. Each set may contain 10 colors, including the default color - black.
Creating a set of preset colors You may create at most 10 sets of preset colors for quick access to your favorite colors. To do this: 1. Click a new color chip, , from the list. 2. Pick a preferred color from the color palette. The selected color and its RGB color codes will be displayed. 3. To add more colors to the list, repeat step 1 and step 2. NOTE: Except the default preset color - black, colors for a total of 9. , you may add new 4.
Changing a preset color To change a preset color: 1. Click to open the list of customized sets. 2. Select the set in which there’s the color item you intend to change. 3. Click the desired chip (with existing color) to highlight it. 4. Pick a preferred color from the color palette. The selected color and its RGB color codes will be displayed. 5. When done, click Update preset to save the changes.
Deleting a preset color 1. Click to open the list of customized sets. 2. Select the set in which there’s the color item you intend to remove. 3. Right-click the desired chip (with existing color) to display the submenu “Delete Color”, and select it to save the changes. 4. When done, click Update preset to save the changes.
Deleting a set of preset colors To delete a customized set of preset colors you have created: 1. Click to open the list. 2. From the opened list, select the set you intend to delete. 3. Click . 4. In the opened window, select OK to save the changes.
Troubleshooting WARNING: Before you begin any of the procedures in this section, follow the Safety instructions. Self-test Your monitor provides a self-test feature that allows you to check whether your monitor is functioning properly. If your monitor and computer are properly connected but the monitor screen remains dark, run the monitor self-test by performing the following steps: 1. Turn off both your computer and the monitor. 2. Unplug the video cable from the back of the computer.
Built-in diagnostics Your monitor has a built-in diagnostic tool that helps you determine if the screen abnormality you are experiencing is an inherent problem with your monitor, or with your computer and video card. NOTE: You can run the built-in diagnostics only when the video cable is unplugged and the monitor is in self-test mode. To run the built-in diagnostics: 1. Ensure that the screen is clean (no dust particles on the surface of the screen). 2.
Common problems The following table contains general information about common monitor problems you might encounter and the possible solutions: Common symptoms What you experience Possible solutions No Video/ Power LED off No picture • Ensure that the video cable connecting the monitor and the computer is properly connected and secure. • Verify that the power outlet is functioning properly using any other electrical equipment. • Ensure that the power button is depressed fully.
Brightness Problems Picture too dim or too bright • Reset the monitor to factory settings. • Adjust brightness & contrast controls via OSD. Geometric Distortion Screen not centered correctly • Reset the monitor to factory settings. Horizontal/ Vertical Lines Screen has one or more lines • Reset the monitor to factory settings. • Perform monitor self-test feature check and determine if these lines are also in self-test mode. • Check for bent or broken pins in the video cable connector.
Wrong Color Picture color not • Change the settings of the Preset Modes in the Game menu OSD depending on the application. good • Adjust R/G/B value under Custom Color in Game menu OSD. • Run the built-in diagnostics. Image retention from a static image left on the monitor for a long period of time Faint shadow • Use the Power Management feature to turn off from the static the monitor at all times when not in use (for more image displayed information, see Power management modes).
Universal Serial Bus (USB) specific problems Specific symptoms What you experience Possible solutions USB interface is USB peripherals • Check that your monitor is turned On. are not working • Reconnect the upstream cable to your computer. not working • Reconnect the USB peripherals (downstream connector). • Switch Off and then turn On the monitor again. • Reboot the computer.
Appendix WARNING: Safety instructions WARNING: Use of controls, adjustments, or procedures other than those specified in this documentation may result in exposure to shock, electrical hazards, and/or mechanical hazards. For information on safety instructions, see the Safety, Environmental, and Regulatory Information (SERI). FCC notices (U.S. only) and other regulatory information For FCC notices and other regulatory information, see the regulatory compliance website located at www.dell.
