Reference Guide
Table Of Contents
- Me and My Dell For Inspiron, G-Series, XPS, and Alienware computers
- Setting up your computer
- About your computer
- Using your computer
- Ports and connectors
- Software and Applications
- Restoring your operating system
- Troubleshooting
- BIOS
- Getting help and contacting Dell
- References
Software and Applications
Absolute
Absolute provides persistent endpoint security and data risk management solutions for computers, tablets, and smartphones.
Persistence technology enables you to consistently assess risk, secure the lifecycle of each device, and preemptively respond to
security incidents.
NOTE: Persistence technology may not be supported on all computers.
Getting Help on Absolute
Dell provides help on persistence technology through Absolute Software. You can contact Absolute Software for help on installation,
configuration, usage, and troubleshooting.
To contact Absolute Software see the Absolute Software website at
www.absolute.com or send an email to
techsupport@absolute.com.
Dell SupportAssist
SupportAssist provides information about the Product, Model, Risk Notification, Service Tag, Express Service Code and Warranty
details. Some features include:
● Notifications—provide messages about the overall health of the system and offers self-help options to resolve issues.
● Checkup status—provides diagnostics information, tools and utilities to detect and fix system issues.
● System Info—provides complete information about the system software and hardware configuration.
● Support—provides Product Support information's such as: contact options, manuals, forums and more. The following links and
Dell Resources are available in the Support section
Downloading Dell SupportAssist
SupportAssist is already installed on all new Dell computers and tablets. To reinstall SupportAssist, download the application and run
the installation program.
Accessing SupportAssist
● Windows 10—Click or tap the Dell Help & Support icon on the Start screen.
● Windows 8.1— Click or tap the My Dell icon on the Start screen.
● Windows 7—Click Start > All Programs > Dell > My Dell > My Dell.
PC Check
NOTE: PC checkup is available only on selected models.
Use PC Checkup to check your hard‑drive usage, run hardware diagnostics, and track the changes made to your computer.
● Drive Space Manager—Manage your hard drive using a visual representation of the space consumed by each type of file.
● Performance and Configuration History—Monitor system events and changes over time. This utility displays all hardware scans,
tests, system changes, critical events, and restoration points of the system.
○ Detailed System Information—View detailed information about your hardware and operating system configurations; access
copies of your service contracts, warranty information, and warranty renewal options.
○ Get Help—View Dell Technical Support options, Customer Support, Tours and Training, Online Tools, Service Manual,
Warranty Information, FAQs, and so on.
○ Backup and Recovery—Access system recovery tools that allow you to:
￭ Create a Dell Factory Image Restore file on your computer to restore your computer at a later point.
￭ Create a Backup and Recovery media.
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