User’s Guide Dell B1163/B1163w BASIC BASIC This guide provides information concerning installation, basic operation and troubleshooting on windows. ADVANCED This guide provides information about installation, advanced configuration, operation and troubleshooting on various OS environments. Some features may not be available depending on models or countries.
BASIC 1. Introduction 3.
BASIC 5.
1. Introduction This chapter provides information you need to know before using the machine.
Key benefits Environmentally friendly Convenience • To save toner and paper, this machine supports Eco feature (see "Eco printing" on page 39). • Dell Printer Manager and Printing Status is a program that monitors and informs you of the machine’s status and allows you to customize the machine’s settings (see "Using Dell Printer Status" on page 163). • To save paper, you can print multiple pages on one single sheet of paper (see "Using advanced print features" on page 136).
Key benefits • Print posters: The text and pictures of each page of your document are magnified and printed across the multiple sheets of paper and can then be taped together to form a poster (see "Using advanced print features" on page 136). • You can print in various operating systems (see "System requirements" on page 76). AirPrint • AirPrint allows you to wirelessly print directly from iPhone, iPad and iPod touch running iOS 4.2 or later.
Features by models Some features and optional goods may not be available depending on model or country.
Features by models Variety feature Features Hi-Speed USB 2.0 B1163 B1163w ● ● ● Network Interface 802.11b/g/n wireless LANa Eco printing (Control panel) ● ● Duplex (2-sided) printing (Manual)b ● ● Scan Scan to PC ● ● PaperPort ● ● 14 (found in CD2) (excluding China) Copy ID card copying ● ● (see "Basic copying" on page 41) Reduced or enlarged copying ● ● Adjust background ● ● a. Depending on your country, wireless LAN card may not be available. For some counties, only 802.
Useful to know The machine does not print. A paper jam has occurred. • Open the print queue list and remove the document from the list (see "Canceling a print job" on page 37). • Open and close the scan unit (see "Front view" on page 17). • Remove the driver and install it again (see "Installing the driver locally" on page 22). • Select your machine as your default machine in your Windows (see "Setting your machine as a default machine" on page 135).
About this user’s guide This user's guide provides information for your basic understanding of the machine as well as detailed steps to explain machine usage. • Read the safety information before using the machine. • If you have a problem using the machine, refer to the troubleshooting chapter. • Terms used in this user’s guide are explained in the glossary chapter. • All illustrations in this user’s guide may differ from your machine depending on its options or model you purchased.
Safety information These warnings and precautions are included to prevent injury to you and others, and to prevent any potential damage to your machine. Be sure to read and understand all of these instructions before using the machine. After reading this section, keep it in a safe place for future reference. 4 Operating environment Warning 3 Important safety symbols Do not use if the power cord is damaged or if the electrical outlet is not grounded.
Safety information 5 Caution During an electrical storm or for a period of non-operation, remove the power plug from the electrical outlet. Operating method Caution This could result in electric shock or fire. Be careful, the paper output area is hot. Do not forcefully pull the paper out during printing. Burns could occur. It can cause damage to the machine.
Safety information Do not block or push objects into the ventilation opening. Caution This could result in elevated component temperatures which can cause damage or fire. Use of controls or adjustments or performance of procedures other than those specified herein may result in hazardous radiation exposure. This machine's power reception device is the power cord. To switch off the power supply, remove the power cord from the electrical outlet.
Safety information 7 Use only No.26 AWGa or larger, telephone line cord, if necessary. Maintenance / Checking Otherwise, it can cause damage to the machine. Make sure you plug the power cord into a grounded electrical outlet. Caution Otherwise, this could result in electric shock or fire. Use the power cord supplied with your machine for safe operation. If you are using a cord which is longer than 2 meters (6 feet) with a 110V machine, then the gauge should be 16 AWG or larger.
Safety information Keep the power cable and the contact surface of the plug clean from dust or water. When storing supplies such as toner cartridges, keep them away from children. Otherwise, this could result in electric shock or fire. Toner dust can be dangerous if inhaled or ingested. • Do not remove any covers or guards that are fastened with screws. Using recycled supplies, such as toner, can cause damage to the machine. • Fuser units should only be repaired by a certified service technician.
Machine overview 9 Accessories Power cord Quick installation guide Software CDa Misc. accessoriesb a. The software CD contains the print drivers, user’s guide, and software applications. b. Miscellaneous accessories included with your machine may vary by country of purchase and specific model. 1.
Machine overview 10 Front view • This illustration may differ from your machine depending on your model. There are various types of machine. 4 Tray 10 Inner cover 5 Tray handle 11 Toner cartridge 6 Output support a. Close the scanner lid before opening the scan unit. b. Be careful not to pinch your fingers. • Some features and optional goods may not be available depending on model or country (see "Features by models" on page 7).
Machine overview 11 Rear view • This illustration may differ from your machine depending on your model. There are various types of machine. • Some features and optional goods may not be available depending on model or country (see "Features by models" on page 7). 1 2 1 USB 2.0 port 2 Power receptacle 1.
Control panel overview 2 Power Switches to Power save mode. Savera WPS Configures the wireless network connection easily without a computer (see "Using the WPS button" on page 110). Scan to Sends scanned data (see "Basic Scanning" on page 43). ID Copy Allows you to copy both sides of an ID card like a driver’s license on a single side of paper (see "ID card copying" on page 41). Power Turns the power on or off, or wakes up the machine from the power save mode.
Control panel overview 8 Stops an operation at any time and there are more functions. a. B1163 only. b. B1163w only. • Cancels the current job. 12 Stop/ Clear • Prints configuration report: Press and hold this button for about 2 seconds until the status LED blinks slowly, and release. Adjusting the control panel • Supplied Information report: Press and hold this button for about 6 seconds and release.
Turning the machine ON 1 Connect the machine to the electricity supply first. Turn the switch on if the machine has a power switch. Illustrations on this user’s guide may differ from your machine depending on its options or models. Check your machine type (see "Front view" on page 17). 2 Press (Power) button on the control panel. If you want to turn the power off, press and hold (Power) button for about 3 seconds. 1.
Installing the driver locally X:\Setup.exe replacing “X” with the letter, which represents your CD/ DVD drive and click OK. A locally connected machine is a machine directly attached to your computer using the cable. • • If you are a Mac or Linux operating systems user, refer to the "Installation for Mac" on page 97 or "Installation for Linux" on page 99. If the installation window does not appear, from Charms, select Search > Apps and search for Run. Type in X:\Setup.
Installing the driver locally (B1163w) From the Windows 8 Start Screen • If you install the driver using the supplied software CD, V4 driver is not installed. If you want to use the V4 driver in the Desktop screen, you can download from the Dell website (www.dell.com/support). • If you want to install Dell’s printer management tools, you need to install them using the supplied software CD. 4 Choose USB. (B1163w only) 1 Make sure that your computer is connected to the Internet and powered on.
Reinstalling the driver If the printer driver does not work properly, follow the steps below to reinstall the driver. 14 Windows 1 From the Start menu, select Programs or All Programs > Dell Printers > your printer driver name > Uninstall. • For Windows 8, 1 From Charms, select Search > Apps. 2 Search and click Control Panel. 3 Click Programs and Features. From the Windows 8 Start Screen 1 Make sure that the machine is connected to your computer and powered on.
2. Basic Setup This chapter provides information about the the basic setup options.
Media and tray This chapter provides information on how to load print media into your machine. • Using print media that does not meet these specifications may cause problems or require repairs. Such repairs are not covered by Dell’s warranty or service agreements. 1 Tray overview To change the size, you need to adjust the paper guides. • Make sure not to use the inkjet photo paper with this machine. It could cause damage to the machine. • Using inflammable print media can cause a fire.
Media and tray 2 Loading paper in the tray 2 Flex or fan the edge of the paper stack to separate the pages before loading papers. 3 Place the paper with the side you want to print facing up. Illustrations on this user’s guide may differ from your machine depending on its options or models. Check your machine type (see "Front view" on page 17). 1 Open the tray and then adjust the tray size to the media size you are loading (see "Tray overview" on page 26). 1 2 2.
Media and tray • Do not push the paper width guide too far causing the media to warp. • Do not use a paper with a leading-edge curl, it may cause a paper jam or the paper can be wrinkled. • If you do not adjust the paper width guide, it may cause paper jams. 4 Squeeze the paper width guide and slide it to the edge of the paper stack without causing it to bend. 5 When you print a document, set the paper type and size for the tray.
Media and tray 3 4 Manual feeding in the tray The tray can hold special sizes and types of print material, such as postcards, note cards, and envelopes (see "Print media specifications" on page 73). To manually feed paper in the tray, see "Loading paper in the tray" on page 27 Printing on special media The table below shows the special media usable in tray. The media is also shown in the Printing Preferences.
Media and tray To see for paper weights for each sheet, refer to "Print media specifications" on page 73. Envelope Printing successfully on envelopes depends upon the quality of the envelopes. Types Traya To print an envelope, place it as shown in the following figure. Plain ● Thick ● Thin ● Bond ● Color ● CardStock ● Labels ● Envelope ● - Weight: should not exceed 90 g/m2 otherwise; jams may occur.
Media and tray • Do not use damaged or poorly made envelopes. • Be sure the seam at both ends of the envelope extends all the way to the corner of the envelope. Labels To avoid damaging the machine, use only labels designed for use in laser printers. 1 Acceptable 2 Unacceptable • Envelopes with a peel-off adhesive strip or with more than one flap that folds over to seal must use adhesives compatible with the machine’s fusing temperature for 0.1 second about 170°C (338 °F).
Media and tray • Do not run a sheet of labels through the machine more than once. The adhesive backing is designed for only a single pass through the machine. Preprinted paper • Do not use labels that are separating from the backing sheet or are wrinkled, bubbled, or otherwise damaged. When loading preprinted paper, the printed side should be facing up with an uncurled edge at the front. If you experience problems with paper feeding, turn the paper around. Note that print quality is not guaranteed.
Media and tray 5 6 Using the output support The surface of the output tray may become hot if you print a large number of pages at once. Make sure that you do not touch the surface, and do not allow children near it. Preparing originals • Do not load paper smaller than 142 x 148 mm (5.6 x 5.8 inches) or larger than 216 x 356 mm (8.5 x 14 inches). • Do not attempt to load the following paper in order to prevent paper jam, low print quality and machine damage.
Media and tray 7 Loading originals 1 Lift and open the scanner lid. You can use the scanner glass to load an original for copying and scanning. Illustrations on this user’s guide may differ from your machine depending on its options or models. Check your machine type (see "Front view" on page 17). On the scanner glass Using the scanner glass, you can copy or scan originals. You can get the best scan quality, especially for colored or gray-scaled images. 2.
Media and tray 2 Place the original face down on the scanner glass. Align it with the registration guide at the top left corner of the glass. • Be careful not to break the scanner glass. You may get hurt. • Do not put hands while closing the scanner lid. The scanner lid may fall on your hands and get hurt. • Do not look the light from inside of the scanner while copying or scanning. It is harmful to eyes. 3 Close the scanner lid.
Basic printing For special printing features, refer to the Advanced Guide (see "Using advanced print features" on page 136). 3 Select your machine from the Find Printer list. 4 The basic print settings including the number of copies and print range are selected within the Print window. 8 Printing • If you are a Mac or Linux operating systems user, refer to the Advanced Guide (see "Mac printing" on page 144 or "Linux printing" on page 146). • For Windows 8 user, see "Basic printing" on page 36.
Basic printing 9 10 Canceling a print job Opening printing preferences If the print job is waiting in the print queue or print spooler, cancel the job as follows: • You can access this window by simply double-clicking the machine icon ( • • The Printing Preferences window that appears in this user’s guide may differ depending on the machine in use. • When you select an option in Printing Preferences, you may see a warning mark or . An mark means you can select that certain ) in the Windows task bar.
Basic printing 4 Click Properties or Preferences. Customize Print Preferences The Presets option, which is visible on each preferences tab except for the Dell tab, allows you to save the current preferences for future use. To save a Presets item, follow these steps: 1 2 Change the settings as needed on each tab. 3 Click saved. Enter a name for the item in the Presets input box. (Add).
Basic printing 12 Select more options and click (Update), settings will be added to the Presets you made. To use a saved setting, select it from the Presets dropdown list. The machine is now set to print according to the settings you have selected.To delete saved settings, select it from the Presets dropdown list and click (Delete). You can also restore the printer driver’s default settings by selecting Default Preset from the Presets drop-down list.
Basic printing Result simulator Result Simulator shows the results of reduced emission of carbon dioxide, used electricity, and the amount of saved paper in accordance with the settings you selected. • The results are calculated on the basis that the total number of printed paper is one hundred without a blank page when the Eco mode is disabled. • Refers to the calculation coefficient about CO2, energy, and paper from IEA, the index of Ministry of Internal Affairs and Communication of Japan and www.
Basic copying 13 14 Basic copy 1 2 3 4 ID card copying Place a single document face down on the document glass (see "Loading originals" on page 34). If you want to customize the copy settings such as Reduce/Enlarge, Darkness, Contrast or Original Type, from Dell Printer Manager, click the Device Setting tab > Copy tab (see "Using Dell Printer Manager" on page 160). Your machine can print 2-sided originals on one sheet.
Basic copying 3 4 Place Front Side and Press [Start] appears on the display. Press (Start). Your machine begins scanning the front side and shows Place Back Side and Press [Start]. 5 Turn the original over and place it on the scanner glass where arrows indicate as shown. Then, close the scanner lid. 6 Press • If you do not press the copied. (Start) button, only the front side will be • If the original is larger than the printable area, some portions may not be printed. (Start) button. 2.
Basic scanning • You can create and save the frequently used settings as a profile list. Also you can add and delete the profile and save each profile to a different path. For special scanning features, refer to the Advanced Guide (see "Scan features" on page 148). • To manage profiles in Dell Printer Manager > mode > Scan to PC Settings. 15 Switch to advanced Basic Scanning 4 5 This is the normal and usual procedure for scanning originals. This is a basic scanning method for USB-connected machine.
3. Maintenance This chapter provides information about purchasing supplies, accessories and maintenance parts available for your machine.
Ordering supplies and accessories Available accessories may differ from country to country. Contact your sales representatives to obtain the list of available supplies, and maintenance parts. To order Dell-authorized supplies, accessories, and maintenance parts, contact your local Dell dealer or the retailer where you purchased your machine. You can also visit www.dell.com/supplies, and then select your country/region to obtain the contact information for service. 3.
Available supplies When supplies reach the end of their life spans, you can order the followings of supplies for your machine: Type Toner cartridge Average yielda Approx. 1,500 pages Part name YK1PM (All countries except China) 15RRN (For China only) a. Declared yield value in accordance with ISO/IEC 19752. The number of pages may be affected by operating environment, printing interval, graphics, media type and media size.
Available maintenance parts To purchase maintenance parts, contact the source where you bought the machine. Replacing maintenance parts can be performed only by an authorized service provider, dealer, or the retailer where you bought the machine. The warranty does not cover the replacement of any maintenance parts once it has reached its “Average yield”. Maintenance parts are replaced at specific intervals to avoid print quality and paper feed problems resulting from worn parts, see table below.
Installing accessories When you install optional devices, such as optional tray, memory, etc, this machine automatically detects and sets the optional devices. If you cannot use the optional devices you installed in this driver, you can set the optional devices in Device Settings to use. 1 2 3 4 Select Device Options or Device Settings. The Printer properties window may differ depending on the driver or operating system you are using. Click the Windows Start menu.
Storing the toner cartridge Toner cartridges contain components that are sensitive to light, temperature and humidity. Dell suggests users follow these recommendations to ensure optimal performance, highest quality, and longest life from your new Dell toner cartridge. - An environment where corrosive gases are present. - An environment with salty air. 1 Store this cartridge in the same environment in which the printer will be used. This should be in controlled temperature and humidity conditions.
Storing the toner cartridge 3 Estimated cartridge life Estimated cartridge life (the life of the toner cartridge yield) depends on the amount of toner that print jobs require. The actual print yield may vary depending on the print density of the pages you print on, operating environment, percentage of image area, printing interval, media type and/or media size. For example, if you print a lot of graphics, the consumption of the toner is higher and you may need to change the cartridge more often. 3.
Redistributing toner When the toner cartridge is near the end of its life: • White streaks or light printing occurs and/or density variation side to side. • The Status LED blinks red. In the case of machine with a Toner LED, it blinks orange. If this happens, you can temporarily improve print quality by redistributing the remaining toner in the cartridge. In some cases, white streaks or light printing will still occur even after you have redistributed the toner.
Redistributing toner 2 1 3.
Replacing the toner cartridge • Shake the toner cartridge thoroughly, it will increase the initial print quality. • Illustrations on this user’s guide may differ from your machine depending on its options or models. Check your machine type (see "Front view" on page 17). • To prevent damage to the toner cartridge, do not expose it to light for more than a few minutes. Cover it with a piece of paper, if necessary. • Do not touch the green area of the toner cartridge.
Replacing the toner cartridge 3.
Cleaning the machine If printing quality problems occur or if you use your machine in a dusty environment, you need to clean your machine regularly to keep it in the best printing condition and use your machine longer. • Cleaning the cabinet of the machine with cleaning materials containing large amounts of alcohol, solvents, or other strong substances can discolor or distort the cabinet.
Cleaning the machine 5 Cleaning the inside During the printing process, paper, toner, and dust particles can accumulate inside the machine. This buildup can cause print quality problems, such as toner specks or smearing. Cleaning the inside of the machine clears and reduces these problems. • To prevent damage to the toner cartridge, do not expose it to light for more than a few minutes. Cover it with a piece of paper, if necessary. • Do not touch the green area of the toner cartridge.
Cleaning the machine 2 1 3.
Cleaning the machine 6 Cleaning the pickup roller • Turn the machine off and unplug the power cord. Wait for the machine to cool down. If your machine has a power switch, turn the power switch off before cleaning the machine. • Illustrations on this user’s guide may differ from your machine depending on its options or models. Check your machine type (see "Front view" on page 17). 3.
Cleaning the machine 7 Cleaning the scan unit Keeping the scan unit clean helps ensure the best possible copies. We suggest that you clean the scan unit at the start of each day and during the day as needed. • Turn the machine off and unplug the power cord. Wait for the machine to cool down. If your machine has a power switch, turn the power switch off before cleaning the machine. • Illustrations on this user’s guide may differ from your machine depending on its options or models.
Cleaning the machine 3 Wipe the scanner glass until it is clean and dry. 3 1 2 1 Scanner lid 2 Scanner glass 3 White sponge sheet 4 Close the scanner lid. 3.
Tips for moving & storing your machine • When moving the machine, do not tilt or turn it upside down. Otherwise, the inside of the machine may be contaminated by toner, which can cause damage to the machine or reduce print quality. • When moving the machine, make sure at least two people are holding the machine securely. 3.
4. Troubleshooting This chapter gives helpful information for what to do if you encounter an error. • Tips for avoiding paper jams 63 • Clearing paper jams 64 • Understanding the status LED 68 This chapter gives helpful information for what to do if you encounter an error. If your machine has a display screen, check the message on the display screen first to solve the error.
Tips for avoiding paper jams By selecting the correct media, most paper jams can be avoided. To avoid paper jams, refer to the following guidelines: • Ensure that the adjustable guides are positioned correctly (see "Tray overview" on page 26). • Do not remove paper from the tray while your machine is printing. • Flex, fan, and straighten paper before loading. • Do not use creased, damp, or highly curled paper. • Do not mix papers in a tray.
Clearing paper jams To avoid tearing the paper, pull the jammed paper out slowly and gently. 1 In tray Illustrations on this user’s guide may differ from your machine depending on its options or models. Check your machine type (see "Front view" on page 17). 4.
Clearing paper jams 2 Inside the machine • The fuser area is hot. Take care when removing paper from the machine. • Illustrations on this user’s guide may differ from your machine depending on its options or models. Check your machine type (see "Front view" on page 17). 4.
Clearing paper jams 2 1 4.
Clearing paper jams If you do not see the paper in this area, stop and go to next step: 4.
Understanding the status LED The color of the LED indicates the machine's current status. • Some LEDs may not be available depending on model or country (see "Control panel overview" on page 19). • To resolve the error, look at the error message and its instructions from the troubleshooting part. • You also can resolve the error with the guideline from the computers’s Dell Printing Status (see "Using Dell Printer Status" on page 163 ). • If the problem persists, call a service representative.
Understanding the status LED LED ( Status ) b Blue Description Blinking The machine is connecting to a wireless network. On The machine is connected to a wireless network (see "Wireless network setup" on page 108). Off The machine is disconnected from a wireless network. On The machine is in power save mode. WPS ( ) Power/ Wakeup Blue Off On Eco Tonerb Eco mode is on. The default setting of Eco mode is 2-up and toner save.
5. Appendix This chapter provides product specifications and information concerning applicable regulations.
Specifications 1 General specifications The specification values listed below are subject to change without notice. See www.dell.com for possible changes in information. Items Description Dimension Width x Length x Height B1163/B1163w 389 x 274 x 249 mm (15.31 x 10.79 x 9.80 inches) Weight Machine with consumables B1163/B1163w 7.5 Kg (16.
Specifications Items Power consumption Wireless Description Average operating mode Less than 270 W Ready mode Less than 75 W Power save modec Less than 3 W Power off moded Less than 0.5 W Module SPW-B4319S a. Sound Pressure Level, ISO 7779. Configuration tested: basic machine installation, A4 paper, simplex printing. China only: If the equipment's noise is louder than 63 db (A) ,the equipment should be placed in region of relatively independent advice. b.
Specifications 2 Print media specifications Print media weight/Capacitya Type Size Dimensions Tray Plain paper Manual feeding in trayb Letter 216 x 279 mm (8.5 x 11 inches) 71 to 85 g/m2 (19 to 23 lbs bond) 71 to 85 g/m2 (19 to 23 lbs bond) Legal 216 x 356 mm (8.5 x 14 inches) • 1 sheet US Folio 216 x 330 mm (8.5 x 13 inches) • 150 sheets of 80 g/m2 (21 lbs bond) A4 210 x 297 mm (8.27 x 11.69 inches) Oficio 216 x 343 mm (8.5 x 13.5 inches) JIS B5 182 x 257 mm (7.17 x 10.
Specifications Print media weight/Capacitya Type Size Dimensions Manual feeding in trayb Tray Refer to the Plain paper section Thick paper Refer to the Plain paper section Colored Refer to the Plain paper section Refer to the Plain paper section Recycled Refer to the Plain paper section • 1 sheet 75 to 90 g/m2 (20 to 24 lbs bond) 75 to 90 g/m2 (20 to 24 lbs bond) • 150 sheets of 80 g/m2 (21 lbs bond) Refer to the Plain paper section • 1 sheet 75 to 90 g/m2 (20 to 24 lbs bond) 75 to 90 g/m2 (20
Specifications Print media weight/Capacitya Type Size Dimensions Tray Labelsc Card stock Letter, Legal, US Folio, A4, JIS B5, ISO B5, Executive, A5 Refer to the Plain paper section Letter, Legal, US Folio, A4, JIS B5, ISO B5, Executive, A5, Refer to the Plain paper section 120 to 150 g/m2 (32 to 40 lbs bond) Manual feeding in trayb 120 to 150 g/m2 (32 to 40 lbs bond) • 1 sheet • 10 sheets 121 to 163 g/m2 (32 to 43 lbs bond) 121 to 163 g/m2 (32 to 43 lbs bond) • 1 sheet • 10 sheets Postcard 4x6
Specifications 3 System requirements Microsoft® Windows® Requirement (recommended) Operating system CPU RAM free HDD space Windows® 2000 Intel® Pentium® II 400 MHz (Pentium III 933 MHz) 64 MB (128 MB) 600 MB Windows® XP Intel® Pentium® III 933 MHz (Pentium IV 1 GHz) 128 MB (256 MB) 1.5 GB Windows Server® 2003 Intel® Pentium® III 933 MHz (Pentium IV 1 GHz) 128 MB (512 MB) 1.
Specifications • Internet Explorer 6.0 or higher is the minimum requirement for all Windows operating systems. • Users who have administrator rights can install the software. • Windows Terminal Services is compatible with your machine. • For Windows 2000, Services Pack 4 or higher is required. Mac Requirements (Recommended) Operating system CPU Mac OS X 10.5 • Intel® processors RAM Free HDD space 512 MB (1 GB) 1 GB • 867 MHz or faster Power PC G4/G5 Mac OS X 10.
Specifications Linux Items Operating system Requirements Redhat® Enterprise Linux WS 4, 5, 6(32/64 bit) Fedora 5 ~ 15 (32/64 bit) OpenSuSE® 10.2, 10.3, 11.0, 11.1, 11.2, 11.3, 11.4 (32/64 bit) Mandriva 2007, 2008, 2009, 2009.1, 2010 (32/64 bit) Ubuntu 6.06, 6.10, 7.04, 7.10, 8.04, 8.10, 9.04, 9.10, 10.04, 10.10, 11.04 (32/64 bit) SuSE Linux Enterprise Desktop 10, 11 (32/64 bit) Debian 4.0, 5.0, 6.0 (32/64 bit) CPU Pentium IV 2.4GHz (Intel Core™2) RAM 512 MB (1 GB) Free HDD space 1 GB (2 GB) 5.
Specifications 4 Network environment Network and wireless models only (see "Features by models" on page 7). You need to set up the network protocols on the machine to use it as your network machine. The following table shows the network environments supported by the machine. Items Specifications Network interface • 802.11b/g/n Wireless LAN Network operating system • Windows 2000/Server 2003 /Server 2008/XP/Vista/7/Server 2008 R2/8 • Various Linux OS • Mac OS X 10.5 ~10.
Regulatory information This machine is designed for a normal work environment and certified with several regulatory statements. When using this product, these basic safety precautions should always be followed to reduce risk of fire, electric shock, and injury to persons: 5 Laser safety statement The printer is certified in the U.S.
Regulatory information 6 8 Ozone safety Power saver This product’s ozone emission rate is under 0.1 ppm. Because ozone is heavier than air, keep the product in a place with good ventilation. This printer contains advanced energy conservation technology that reduces power consumption when it is not in active use. When the printer does not receive data for an extended period of time, power consumption is automatically lowered. 7 ENERGY STAR and the ENERGY STAR mark are registered U.S. marks.
Regulatory information 10 11 Correct disposal of this product (Waste electrical & electronic equipment) China only (Applicable in countries with separate collection systems) website: www.dell.com/recycle This marking on the product, accessories or literature indicates that the product and its electronic accessories (e.g. charger, headset, USB cable) should not be disposed of with other household waste at the end of their working life.
Regulatory information (The United States of America only) 14 Radio frequency emissions Dispose unwanted electronics through an approved recycler. To find the nearest recycling location, go to our website: www.dell.com/recyclingdirect Or call, (877) 278 - 0799 12 State of California Proposition 65 Warning (US Only) 13 Taiwan only FCC information to the user This device complies with Part 15 of the FCC Rules.
Regulatory information • Consult the dealer or experienced radio TV technician for help. 15 United States of America Change or modifications not expressly approved by the manufacturer responsible for compliance could void the user's authority to operate the equipment.
Regulatory information 16 Wireless devices are not user serviceable. Do not modify them in any way. Modification to a wireless device will void the authorization to use it. Contact manufacturer for service. Russia only FCC Statement for Wireless LAN use: While installing and operating this transmitter and antenna combination the radio frequency exposure limit of 1m W/cm2 may be exceeded at distances close to the antenna installed.
Regulatory information 19 21 Thailand only Ringer Equivalence Number The Ringer Equivalence Number and FCC Registration Number for this machine may be found on the label located on the bottom or rear of the machine. In some instances you may need to provide these numbers to the telephone company. 20 Canada only This product meets the applicable Industry Canada technical specifications. / Le present materiel est conforme aux specifications techniques applicables d’Industrie Canada.
Regulatory information FCC Regulations state that changes or modifications to this equipment not expressly approved by the manufacturer could void the user’s authority to operate this equipment. In the event that terminal equipment causes harm to the telephone network, the telephone company should notify the customer that service may be stopped. However, where prior notice is impractical, the company may temporarily cease service, providing that they: a promptly notify the customer.
Regulatory information 23 If you cut off the moulded plug, get rid of it straight away.You cannot rewire the plug and you may receive an electric shock if you plug it into a socket. Declaration of conformity (European countries) Approvals and Certifications Important warning: You must earth this machine.
Regulatory information EC Certification Wireless devices that may be in your system are only qualified for use in the European Union or associated areas if a CE mark with a Notified Body Registration Number and the Alert Symbol is on the system label.
Regulatory information 24 Israel only 25 Regulatory compliance statements The power output of the wireless device or devices that may be embedded in your printer is well below the RF exposure limits as known at this time. Because the wireless devices (which may be embedded into your printer) emit less energy than is allowed in radio frequency safety standards and recommendations, manufacturer believes these devices are safe for use.
Regulatory information In environments where the risk of interference to other devices or services is harmful or perceived as harmful, the option to use a wireless device may be restricted or eliminated. Airports, Hospitals, and Oxygen or flammable gas laden atmospheres are limited examples where use of wireless devices may be restricted or eliminated.
Regulatory information 26 China only 5.
Copyright Information in this document is subject to change without notice. ©2013 Dell Inc. All rights reserved. Reproduction of these materials in any manner whatsoever without the written permission of Dell Inc. is strictly forbidden. Trademarks used in this text: Dell, the Dell logo, and Dell Toner Management System are trademarks of Dell Inc.
User’s Guide Dell B1163/B1163w ADVANCED ADVANCED This guide provides information about installation, advanced configuration, operation and troubleshooting on various OS environments. Some features may not be available depending on models or countries. BASIC This guide provides information concerning installation, basic operation and troubleshooting on windows.
ADVANCED 1. Software Installation 4. Useful Management Tools Installation for Mac 97 Accessing management tools 155 Reinstallation for Mac 98 Using Firmware update utility 156 Installation for Linux 99 Using Dell Supplies Ordering Utility 157 Reinstallation for Linux 100 Using Embedded Web Service 158 Using Dell Printer Manager 160 Using Dell Printer Status 163 2.
1. Software Installation This chapter provides instructions for installing essential and helpful software for use in an environment where the machine is connected via a cable. A locally connected machine is a machine directly attached to your computer using the cable.
Installation for Mac 1 Make sure that the machine is connected to your computer and powered on. 10 Select USB Connected Printer on the Printer Connection Type and click Continue. 2 Insert the supplied software CD into your CD/DVD drive. 11 Click Add Printer button to select your printer and add it to your printer list. 12 After the installation is finished, click Close or Restart. 3 Double-click the CD/DVD icon that appears on your Mac desktop. • 4 5 6 7 8 For Mac OS X 10.
Reinstallation for Mac If the printer driver does not work properly, uninstall the driver and reinstall it. 1 2 3 4 5 Open the Applications folder > Dell > Printer Software Uninstaller. To uninstall printer software, click Continue. Check the program you want to delete and click Uninstall. Enter the password and click OK. After the uninstallation is finished, click Close. If a machine has already been added, delete it from the Print Setup Utility or Print & Fax. 1.
Installation for Linux You need to download Linux software packages from the Dell website to install the printer software (http://www.dell.com/support). 1 Installing the Unified Linux Driver 1 Make sure that the machine is connected to your computer and powered on. 2 When the Administrator Login window appears, type “root” in the Login field and enter the system password.
Reinstallation for Linux If the printer driver does not work properly, uninstall the driver and reinstall it. 1 Make sure that the machine is connected to your computer and powered on. 2 When the Administrator Login window appears, type “root” in the Login field and enter the system password. You must log in as a super user (root) to uninstall the printer driver. If you are not a super user, ask your system administrator. 3 Open Terminal program.
2. Using a NetworkConnected Machine This chapter gives you step-by-step instructions for setting up a network connected machine and software. • Useful network programs 102 • AirPrint 103 • Google Cloud Print™ 105 • Wireless network setup 108 Supported optional devices and features may differ according to your model (see "Features by models" on page 7).
Useful network programs There are several programs available to setup the network settings easily in a network environment. For the network administrator especially, managing several machines on the network is possible. • Before using the programs below, set the IP address first. • Some features and optional goods may not be available depending on model or country (see "Features by models" on page 7). 2.
AirPrint B1163w only 4 AirPrint allows you to wirelessly print directly from an iPhone, iPad, or iPod touch running iOS 4.2 or later. 1 1 2 • ID: admin • Password: dell00000 5 When the Embedded Web Service window opens, click Settings > Network Settings. 6 Click Raw TCP/IP, LPR, IPP or mDNS . Setting up AirPrint Bonjour(mDNS) and IPP protocols are required on your machine to use the AirPrint feature. You can enable the AirPrint feature by one of the following methods.
AirPrint 2 Printing via AirPrint For example, the iPad manual provides these instructions: 1 2 3 4 Open your email, photo, web page, or document you want to print. Touch the action icon( ). Select your printer driver name and option menu to set up. Touch Print button. Print it out. Cancelling print job: To cancel the printing job or view the print summary, click the print center icon ( ) in multitasking area. You can click cancel in the print center. 2.
Google Cloud Print™ Google Cloud Print™ is a service that allows you to print to a printer using your smart phone, tablet, or any other web-connected devices. Just register your Google account with the printer, and you are ready to use the Google Cloud Print™ service. You can print your document or email with Chrome OS, Chrome browser, or a Gmail™/ Google Docs™ application on your mobile device, so you 5 Click Login in the upper right corner of the Embedded Web Service website.
Google Cloud Print™ 10 11 Click Finish printer registration. Click Manage your printers. 4 Printing with Google Cloud Print™ Now your printer is registered with Google Cloud Print™ service. The printing procedure varies depending on the application or the device you Google Cloud Print™-ready devices will appear in the list. are using. You can see the application list that supports Google Cloud Print™ service.
Google Cloud Print™ 2 Access the Google Docs™ application from your mobile device and tap on the 3 4 5 6 7 icon to select document. Tap the option Tap the send button of the document that you want to print. button. Tap the Cloud Print button. Set the printing options if you want. Tap Click here to Print. Printing from the Chrome browser The following steps are an example of using the Chrome browser. 1 2 3 4 5 6 Run Chrome. Open the document or email that you want to print.
Wireless network setup • Make sure your machine supports wireless networking. Wireless networking may not be available depending on the model (see "Features by models" on page 7). 5 Wireless network name and network password Wireless networks require higher security, so when an access point is first set up, a network name (SSID), the type of security used, and a Network Password are created for the network.
Wireless network setup 6 Introducing wireless set up methods You can set wireless settings either from the machine or the computer. Choose the setting method from the below table. Some wireless network installation types may not be available depending on the model or country. Set up method Connecting method From the computer Description & Reference Windows User, see "Dell Printer Easy Wi-Fi Install" on page 114. Windows User, see "Access point via USB cable in Windows" on page 117.
Wireless network setup Choosing your type 7 Using the WPS button There are two methods available to connect your machine to a wireless network If your machine and an access point (or wireless router) support Wi-Fi Protected Setup™ (WPS), you can easily configure the wireless network settings by pressing the (WPS) button on the control panel without a computer. • If you want to use the wireless network using the infrastructure mode, make sure that the network cable is disconnected from the machine.
Wireless network setup Machines with a display screen Connecting in PBC mode 1 Press and hold the 2 seconds. (WPS) button on the control panel for more than Connecting in PIN mode 1 Press and hold the 2 seconds. 2 The eight-digit PIN appears on the display. You need to enter the eight-digit PIN within two minutes on the computer that is connected to the access point (or wireless router).
Wireless network setup Machines without a display screen Connecting in PBC mode 1 1 Press the WPS (PBC) button on the access point (or wireless router). 2 Press and hold the (WPS) button on the control panel for more than 4 seconds until the status LED stays on. The machine starts connecting to the access point (or wireless router). 3 a The light blinks fast on the WPS LED. The machine is connecting to the access point (or wireless router).
Wireless network setup Re-connecting to a network Disconnecting from a network When the wireless function is off, the machine automatically tries to re-connect to the access point (or wireless router) with the previously used wireless connection settings and address. To disconnect the wireless network connection, press the the control panel for more than two seconds. In the following cases, the machine automatically re-connects to the wireless network: • The machine is turned off and on again.
Wireless network setup 8 Setup using Windows 3 Insert the supplied software CD into your CD/DVD drive. The software CD should automatically run and an installation window will appear. Dell Printer Easy Wi-Fi Install If the installation window does not appear, click Start > All programs > Accessories > Run. Before Using Dell Printer Easy Wi-Fi Install, please ensure that OS of your computer should be Windows 7 and above. X:\Setup.
Wireless network setup 5 Select Wireless and click Next. If the search has failed, a Connecting the Device window will be appeared. (see "Click Next." on page 118) 7 6 Set your printer name and click Next. Setup searches for printers. 2.
Wireless network setup 8 Setup is installing printer software. 9 After the installation is finished, a window asking you to print a test page appears. If you want to print a test page, click Print a test page. Otherwise, just click Next and go to step 10. 10 Click Finish. 2.
Wireless network setup Access point via USB cable in Windows If you can not use Dell Printer Easy Wi-Fi Install, you may still connect the machine wirelessly to your computer using USB cable by following steps below. • Items to prepare 3 Insert the supplied software CD into your CD/DVD drive. The software CD should automatically run and an installation window will appear. If the installation window does not appear, click Start > All programs > Accessories > Run.
Wireless network setup 4 Click New Printer . 6 Click Next. 5 Choose Wireless. 7 The Setup searches the wireless network. If the search has failed, you may check if the USB cable is properly connected between the computer and machine, and follow the instructions on the window. 2.
Wireless network setup 8 After searching, the window shows the wireless network devices. Select the name (SSID) of the access point you are using and click Next. If you cannot find the network name you want to choose, or if you want to set the wireless configuration manually, click (Plus) button. • Enter the wireless Network Name: Enter the SSID of access point you want (SSID is case-sensitive). • Operation Mode: Select Infrastructure. • Authentication: Select an authentication type.
Wireless network setup 9 10 11 When the wireless network setting is completed, disconnect the USB cable between the computer and machine. Click Next. If any of the following conditions occur, you have to setup Wi-Fi installation using a USB cable. Click Next when the Install Printer Driver window appear. - OS of your computer is Windows Vista or earlier. - Your PC does not support wireless network. After the installation is finished, a window asking you to print a test page appears.
Wireless network setup 4 Select New Printer. 6 The software searches the wireless network. If the software has failed to search the network, check if the USB cable is connected properly between the computer and machine, and follow the instruction in the window. 7 After searching the wireless networks, a list of wireless networks your machine has searched appears. Then, click 8 5 (Plus) button. The window showing the wireless network setting appears. Check the settings and click Next.
Wireless network setup • Confirm Network Key: Confirm the encryption network key value. • WEP Key Index: If you are using WEP Encryption, select the appropriate WEP Key Index. The wireless network security window appears when the ad hoc network has security setting. The wireless network security window appears. Select Open System or Shared Key for the authentication and click Next. • WEP (Wired Equivalent Privacy) is a security protocol preventing unauthorized access to your wireless network.
Wireless network setup 10 When the wireless network settings are completed, disconnect the USB cable between the computer and machine. Click Next. 11 12 13 Click Next when the Install Printer Driver window appears. 14 Select the components to be installed. Click Next. After selecting the components, you can also change the machine name, set the machine to be shared on the network, set the machine as the default machine, and change the port name of each machine. Click Next.
Wireless network setup 6 7 8 Read the license agreement and click Continue. • Encryption: Select the encryption. (None, WEP64, WEP128, TKIP, AES, TKIP, AES) Click Agree to agree to the license agreement. • Network Password: Enter the encryption Network Password value. • Confirm Network Password: Confirm the encryption Network Password value. Click Install. All components necessary for machine operations will be installed.
Wireless network setup After completing the wireless network connection, you need to install a machine driver to print from an application (see "Installation for Mac" on page 97). Ad hoc via USB cable If you do not have an access point (AP), you may still connect the machine wirelessly to your computer by setting up an ad hoc wireless network by following these simple directions.
Wireless network setup • Enter the wireless Network Name: Enter the SSID name (SSID is casesensitive). 12 The window showing the wireless network settings appears. Check the settings and click Next. • Operation Mode: Select ad hoc. • Channel: Select the channel (Auto Setting or 2412 MHz to 2467 MHz). • Authentication: Select an authentication type. Open System: Authentication is not used, and encryption may or may not be used, depending on the need for data security. Shared Key: Authentication is used.
Wireless network setup 13 When the window that tells you that the network cable connection is confirmed appears, disconnect the network cable and click Next. If the network cable is connected, it may have trouble finding the machine when configuring the wireless network. 14 15 The wireless network connects according to the network configuration. Wireless network set up is completed. After installation is finished, click Quit.
Wireless network setup ▪ Setting up Wi-Fi Direct You can enable Wi-Fi Direct feature by one of the following methods. Network Password: If your printer is a Group Owner, a Network Password is required for other mobile devices to connect to your printer. You can configure a Network Password yourself, or can remember the given Network Password that is randomly generated by default.
Wireless network setup 11 13 What is Dell MobilePrint? Dell MobilePrint is a free application that enables users to print photos, documents, and web pages directly from a smartphone or tablet. Dell MobilePrint is not only compatible with your Android, Windows and iOS smart phones but also with your iPod Touch and tablet PC. This program allows your mobile device to connect to a Dell printer over a wired network or a Wi-Fi access point.
Wireless network setup Connecting Failure - Invalid Security 15 Troubleshooting • Security is not configured correctly. Check the configured security on your access point and machine. Problems during setup or driver installation Connecting Failure - General Connection Error Printers Not Found • Your machine may not be turned on. Turn on your computer and the machine. • USB cable is not connected between your computer and machine. Connect the machine to your computer using the USB cable.
Wireless network setup ▪ IP address: 169.254.133.42 ▪ Subnet Mask: 255.255.0.0 • If the computer and the machine are connected on the same network and it cannot be found when searching, firewall software might be blocking the communication. Refer to the user's guide for the software to turn it off and try searching for the machine again. Then the machine’s network information should be as below: ▪ IP address: 169.254.133.43 ▪ Subnet Mask: 255.255.0.0 (Use the computer’s subnet mask.
Wireless network setup • When using the ad hoc mode, in operating systems such as Windows Vista, you might need to set the wireless connection setting every time you use the wireless machine. • You cannot use infrastructure mode and ad hoc mode at the same time for Dell wireless network machines. • The machine is within the range of the wireless network. • The machine is located away from obstacles that could block the wireless signal.
3. Special Features This chapter explains special copying, scanning and printing features. • Altitude adjustment 134 • Printing features 135 • Scan features 148 • The procedures in this chapter are mainly based on Windows 7.
Altitude adjustment Print quality is affected by atmospheric pressure, which is determined by the height of the machine above sea level. The following information will guide you on how to set your machine for the best print quality. Before you set the altitude value, determine the altitude where you are.
Printing features • For basic printing features, refer to the Basic Guide (see "Basic printing" on page 36). If you want to change the settings for each print job, change it in Printing Preferences. • This feature may not be available depending on model or optional goods (see "Features by models" on page 7). 2 Setting your machine as a default machine 1 Changing the default print settings 1 2 3 4 Click the Windows Start menu. Select Control Panel > Devices and Printers. Right-click on your machine.
Printing features 3 Using advanced print features 1 Check the Print to file box in the Print window. 2 3 Click Print. XPS printer driver: used to print XPS file format. • See "Features by models" on page 7. • The XPS printer driver can be installed only on Windows Vista OS or higher. • Install optional memory when an XPS job does not print because the printer is out of memory.
Printing features Understanding special printer features You can use advanced printing features when using your machine. To take advantage of the printer features provided by your printer driver, click Properties or Preferences in the application’s Print window to change the print settings. The machine name, that appears in the printer properties window may differ depending on the machine in use. • Some menus may not appear on the display depending on options or models.
Printing features Item Poster Printing Description Prints a single-page document onto 4 (Poster 2x2), 9 (Poster 3x3), or 16 (Poster 4x4) sheets of paper, for the purpose of pasting the sheets together to form one poster-size document. Select the Poster Overlap value. Specify Poster Overlap in millimeters or inches by selecting the radio button on the upper right of Basic tab to make it easier to paste the sheets together.
Printing features Item • Double-sided Printing Description Some menus may not appear on the display depending on options or models. If so, it is not applicable to your machine. • Double-sided Printing (Manual)a • Printer Default: If you select this option, this feature is determined by the settings you have selected on the control panel of the machine. This option is available only when you use the PCL/XPS printer driver. • None: Disables this feature.
Printing features Item Watermark Watermark (Creating a watermark) Watermark (Editing a watermark) Watermark (Deleting a watermark) Description The watermark option allows you to print text over an existing document. For example, you use it when you want to have large gray letters reading “DRAFT” or “CONFIDENTIAL” printed diagonally across the first page or all pages of a document. a To change the print settings from your software application, access Printing Preferences.
Printing features Item Description This option is available only when you use the PCL/SPL printer driver (see "Software" on page 7). Overlaya An overlay is text and/or images stored in the computer hard disk drive (HDD) as a special file format that can be printed on any document. Overlays are often used to take the place of letterhead paper. Rather than using preprinted letterhead, you can create an overlay containing exactly the same information that is currently on your letterhead.
Printing features Item Description a Click the Advanced tab. b Select the desired overlay from the Text drop-down list. c If the overlay file you want does not appear in the Text drop-down list, select Edit... from the list and click Load. Select the overlay file you want to use. If you have stored the overlay file you want to use in an external source, you can also load the file when you access the Open window. Overlaya After you select the file, click Open.
Printing features Item Description • This feature is available only if you have installed the optional memory or mass storage device (HDD) (see "Variety feature" on page 8). • Some menus may not appear on the display depending on options or models. If so, it is not applicable to your machine. • Print Mode: The default Print Mode is Normal, which is for printing without saving the printing file in the memory. - Normal: This mode prints without storing your document in the optional memory.
Printing features Changing printer settings 4 Mac printing You can use advanced printing features when using your machine. Some features may not be available depending on models or options. It means that the features are not supported. Printing a document When you print with a Mac, you need to check the printer driver settings in each application you use. Follow the steps below to print from a Mac: 1 2 Open the document to print.
Printing features Printing on both sides of the paper Some features may not be available depending on models or options. It means that the features are not supported (see "Variety feature" on page 8). Using help Click the question mark on the bottom-left corner of the window and click on the topic you want to know about. A pop-up window appears with information about that option's feature, which is provided from the driver.
Printing features 5 Linux printing Some features may not be available depending on models or options. It means that the features are not supported. 7 8 Change other printing options in each tab, if necessary. Click Print. Automatic/manual duplex printing may not be available depending on models. You can alternatively use the lpr printing system or other applications for odd-even printing.
Printing features 1 Open the Unified Driver Configurator. If necessary, switch to Printers configuration. 2 3 Select your machine on the available printers list and click Properties. The Printer Properties window appears. The following five tabs display at the top of the window: 4 • General: Allows you to change the printer location and name. The name entered in this tab displays on the printer list in Printers configuration. • Connection: Allows you to view or select another port.
Scan features • TWAIN: TWAIN is the one of a preset imaging applications. Scanning an image launches the selected application, enabling you to control the scanning process. This feature can be used via the local connection or the network connection (see "Scanning from image editing program" on page 149). • Dell Scan Assistant: You can use this program to scan images or documents. • For basic scanning features, refer to the Basic Guide (see "Basic scanning" on page 43).
Scan features 7 8 Setting the scan settings in the computer This feature may not be available depending on model or optional goods (see "Features by models" on page 7). 1 Open Dell Printer Manager (see "Using Dell Printer Manager" on page 160). 2 3 4 Select the appropriate machine from the Printer List. You can scan and import documents at the image editing software such as Adobe Photoshop, if the software is TWAIN-compliant.
Scan features 9 Scanning using the WIA driver Your machine supports the Windows Image Acquisition (WIA) driver for scanning images. WIA is one of the standard components provided by Microsoft Windows 7 and works with digital cameras and scanners. Unlike the TWAIN driver, the WIA driver allows you to scan and easily adjust images without using additional software: 6 Choose your scanning preferences and click Preview to see your preferences affect the picture. 7 Scan and save your scanned image.
Scan features Select the Help menu from the window and click on any option you want to know about. 5 6 4 5 Click Scan. Mac scanning Scanning from network connected machine Network or wireless model only (see "Features by models" on page 7). Scanning from USB connected machine 2 3 Scan and save your scanned image. If scanning does not operate in Image Capture, update Mac OS to the latest version. Set the scan options. 11 1 Select the option you want.
Scan features • 5 6 For 10.6 -10.9, select your device below SHARED. 4 Select the scanner on the list. 5 6 Click Properties. 7 From the Scanner Properties window, click Preview. Set the scan options on this program. Scan and save your scanned image. • If scanning does not operate in Image Capture, update Mac OS to the latest version. • For more information, refer to the Image Capture’s help. • You can also scan using TWAIN-compliant software, such as Adobe Photoshop.
Scan features 8 The document is scanned and the image preview appears in the Preview Pane. Editing an image with Image Manager The Image Manager application provides you with menu commands and tools to edit your scanned image. 9 10 11 Drag the pointer to set the image area to be scanned in the Preview Pane. Select the option you want. Scan and save your scanned image. For later use, you can save as your scan settings and add it to the Job Type drop-down list. 3.
4. Useful Management Tools This chapter introduces management tools provided to help you make full use of your machine.
Accessing management tools Dell provides a variety of management tools for Dell printers. 1 2 Make sure that the machine is connected to your computer and powered on. From the Start menu, select Programs or All Programs. • 3 4 5 For Windows 8, from the Charms, select Search > Apps. Find Dell Printers. Under Dell Printers, you can see installed management tools. Click the management tool you want to use.
Using Firmware update utility Firmware Update Utility allows you to maintain your machine by upgrading firmware. 1 2 3 From the Start menu, select Programs or All Programs > Dell Printers > your printer driver name > Firmware Update Utility. 4 5 Click Browse and select the downloaded firmware file. Download the latest firmware. Click http://www.dell.com/support. If your printer is connected with an USB cable, click USB Connected Printer or Network Connected Printer. Click Update Firmware. 4.
Using Dell Supplies Ordering Utility To order replacement toner cartridges or supplies from Dell: 2 The Dell Supplies Ordering Utility window opens. Availabe for Windows or Mac OS users only. 1 Double-click the Dell Supplies Ordering Utility icon on your desktop. OR From the Start menu, select Programs or All Programs > Dell Printers > your printer driver name > Dell Supplies Ordering Utility. For Mac, Open the Applications folder > Dell folder > Dell Supplies Ordering Utility. 4.
Using Embedded Web Service 1 2 • Internet Explorer 6.0 or higher is the minimum requirement for Embedded Web Service. • Embedded Web Service explanation in this user’s guide may differ from your machine depending on its options or models. • Network model only (see "Software" on page 7). Click Login on the upper right of the Embedded Web Service website. Type in the ID and Password then click Login.
Using Embedded Web Service • Usage Counters: Shows the usage count by print types: simplex and duplex. Maintenance tab • Current Settings: Shows the machine’s and network’s information. • Print information: Prints reports such as system related reports, e-mail address, and font reports. This tab allows you to maintain your machine by upgrading firmware and setting contact information for sending emails. You can also connect to Dell website or download drivers by selecting the Link menu.
Using Dell Printer Manager • Available for Windows and Mac OS users only (see "Software" on page 7). The screenshot may differ depending on operating system you are using. • For Windows, Internet Explorer 6.0 or higher is the minimum requirement for Dell Printer Manager. Dell Printer Manager is an application that combines Dell machine settings into one location. Dell Printer Manager combines device settings as well as printing environments, settings/actions and launching.
Using Dell Printer Manager Printer information 2 This area gives you general information about your machine. You can check information, such as the machine’s model name, IP address (or Port name), and machine status. You can view the online User’s Guide. Application information 3 Includes links for changing to the advanced settings, preference, help, and about. Contents area Displays information about the selected machine, remaining toner level, and paper.
Using Dell Printer Manager Alert Settings (Windows only) 4 Advanced settings user interface overview This menu includes settings related to error alerting. The advanced user interface is intended to be used by the person responsible for managing the network and machines. Some menus may not appear in the display depending on options or models. If so, it is not applicable to your machine. • Printer Alert: Provides settings related to when alerts will be received.
Using Dell Printer Status The Dell Printer Status is a program that monitors and informs you of the machine status. Icon • The Dell Printer Status window and its contents shown in this user’s guide may differ depending on the machine or operating system in use. Mean Normal The machine is in ready mode and experiencing no errors or warnings. Warning The machine is in a state where an error might occur in the future. For example, it might be in toner low status, which may lead to toner empty status.
Using Dell Printer Status 2 Option You can set printing job alert related settings. Order Supplies You can order replacement toner cartridge(s) from online. 4 User’s Guide You can view the online User’s Guide. 5 Close Close the window. 3 4.
Using the Linux Unified Driver Configurator The Unified Driver Configurator is a tool primarily intended for configuring machine devices. You need to install Unified Linux Driver to use Unified Driver Configurator (see "Installation for Linux" on page 99). After the driver is installed on your Linux system, the Unified Driver Configurator icon will automatically be created on your desktop. 6 Opening Unified Driver Configurator 1 Double-click the Unified Driver Configurator on the desktop.
Using the Linux Unified Driver Configurator 7 Printers configuration Printers configuration has the two tabs: Printers and Classes. Printers tab View the current system’s printer configuration by clicking on the machine icon button on the left side of the Unified Driver Configurator window. 1 Switches to Printers configuration. 2 Shows all of the installed machines. 3 Shows the status, model name, and URI of your machine.
Using the Linux Unified Driver Configurator Classes tab 8 Ports configuration The Classes tab shows a list of available machine classes. In this window, you can view the list of available ports, check the status of each port and release a port that is stalled in a busy state when its owner has terminated the job for any reason. 1 Shows all of the machine classes. 2 Shows the status of the class and the number of machines in the class. 1 Switches to Ports configuration.
5. Troubleshooting This chapter gives helpful information for what to do if you encounter an error.
Paper feeding problems Condition Suggested solutions Paper jams during printing. Clear the paper jam. Paper sticks together. • Check the maximum paper capacity of the tray. • Make sure that you are using the correct type of paper. • Remove paper from the tray and flex or fan the paper. • Humid conditions may cause some paper to stick together. Multiple sheets of paper do not feed. Different types of paper may be stacked in the tray. Load paper of only one type, size, and weight.
Power and cable connecting problems Condition The machine is not receiving power, or the connection cable between the computer and the machine is not connected properly. Suggested solutions • Connect the machine to the electricity supply first. If the machine has a (Power/Wakeup) button on the control, press it. • Disconnect the machine’s cable and reconnect it. 5.
Printing problems Condition The machine does not print. Possible cause The machine is not receiving power. Suggested solutions Connect the machine to the electricity supply first. If the machine has a (Power/ Wakeup) button on the control, press it. The machine is not selected as the default machine. Select your machine as your default machine in Windows. Check the machine for the following: • The cover is not closed. Close the cover. • Paper is jammed.
Printing problems Condition The machine does not print. Possible cause Suggested solutions The machine may be configured incorrectly. Check the Printing Preferences to ensure that all of the print settings are correct. The printer driver may be incorrectly installed. Uninstall and reinstall the machine’s driver. The machine is malfunctioning. Check the display message on the control panel to see if the machine is indicating a system error. Contact a service representative.
Printing problems Condition Pages print, but they are blank. Possible cause Suggested solutions The wrong printer driver was selected. Check the application’s printer selection menu to ensure that your machine is selected. The software application is malfunctioning. Try printing a job from another application. The operating system is malfunctioning. Exit Windows and reboot the computer. Turn the machine off and back on again. The toner cartridge is defective or out of toner.
Printing problems Condition Possible cause Suggested solutions The machine does not print special-sized paper, such as billing paper. Paper size and paper size setting do not match. Set the correct paper size in the Custom in Paper tab in Printing Preferences (see "Opening printing preferences" on page 37). The printed billing paper is curled. The paper type setting does not match. Change the printer option and try again.
Printing quality problems If the inside of the machine is dirty or paper has been loaded improperly, there might be a reduction in print quality. See the table below to clear the problem. Condition Light or faded print Suggested solutions • If a vertical white streak or faded area appears on the page, the toner supply is low. Install a new toner cartridge (see "Replacing the toner cartridge" on page 53). • The paper may not meet paper specifications; for example, the paper may be too moist or rough.
Printing quality problems Condition Toner specks Suggested solutions • The paper may not meet specifications; for example, the paper may be too moist or rough. • The transfer roller may be dirty. Clean the inside of your machine (see "Cleaning the machine" on page 55). A aB bC c A aB bC c A aB bC c A aB bC c A aB bC c Dropouts • The paper path may need cleaning. Contact a service representative (see "Cleaning the machine" on page 55).
Printing quality problems Condition Vertical lines Suggested solutions If black vertical streaks appear on the page: • The surface (drum part) of the toner cartridge inside the machine has probably been scratched. Remove the toner cartridge and install a new one (see "Replacing the toner cartridge" on page 53). If white vertical streaks appear on the page: • The surface of the LSU part inside the machine may be dirty. Clean the inside of your machine (see "Cleaning the machine" on page 55).
Printing quality problems Condition Vertical repetitive defects Suggested solutions If marks repeatedly appear on the printed side of the page at even intervals: • The toner cartridge may be damaged. If you still have the same problem, remove the toner cartridge and, install a new one (see "Replacing the toner cartridge" on page 53). • Parts of the machine may have toner on them. If the defects occur on the back of the page, the problem will likely correct itself after a few more pages.
Printing quality problems Condition Suggested solutions Misformed characters • If characters are improperly formed and producing hollow images, the paper stock may be too slick. Try different paper. Page skew • Ensure that the paper is loaded properly. A aBb A aBb C A aBb C A aBb C A aBb C c Cc Curl or wave • Check the paper type and quality. • Ensure that the guides are not too tight or too loose against the paper stack. • Ensure that the paper is loaded properly.
Printing quality problems Condition Wrinkles or creases Suggested solutions • Ensure that the paper is loaded properly. • Check the paper type and quality. • Turn the stack of paper over in the tray. Also try rotating the paper 180° in the tray. Back of printouts are dirty • Check for leaking toner. Clean the inside of the machine (see "Cleaning the machine" on page 55). Solid color or black pages • The toner cartridge may not be installed properly. Remove the cartridge and reinsert it.
Printing quality problems Condition Loose toner Suggested solutions • Clean the inside of the machine (see "Cleaning the machine" on page 55). • Check the paper type and quality. • Remove the toner cartridge and then, install a new one (see "Replacing the toner cartridge" on page 53). If the problem persists, the machine may require repair. Contact a service representative.
Printing quality problems Condition Curl Suggested solutions If the printed paper is curled or paper does not feed into the machine: • Turn the stack of paper over in the tray. Also try rotating the paper 180° in the tray. • Change the printer’s paper option and try again. Go to Printing Preferences, click the Paper tab, and set type to Thin (see "Opening printing preferences" on page 37).
Copying problems Condition Suggested solutions Copies are too light or too dark. Adjust the darkness in copy feature to lighten or darken the backgrounds of copies. Smears, lines, marks, or spots appear on copies. • If the defects are on the original, adjust darkness in copy feature to lighten the background of your copies. Copy image is skewed. • Ensure that the original is aligned with the registration guide.
Scanning problems Condition The scanner does not work. Suggested solutions • Make sure that you place the original to be scanned face down on the scanner glass, or face up in the document feeder (see "Loading originals" on page 34). • There may not be enough available memory to hold the document you want to scan. Try the Prescan function to see if that works. Try lowering the scan resolution rate. • Check that the machine printer cable is connected properly.
Operating system problems 1 Common Windows problems Condition Suggested solutions “File in Use” message appears during installation. Exit all software applications. Remove all software from the startup group, then restart Windows. Reinstall the printer driver. “General Protection Fault”, “Exception OE”, “Spool 32”, or “Illegal Operation” messages appear. Close all other applications, reboot Windows and try printing again. “Fail To Print”, “A printer timeout error occurred” message appear.
Operating system problems 2 Common Mac problems Condition The machine does not print PDF files correctly. Some parts of graphics, text, or illustrations are missing. Suggested solutions Printing the PDF file as an image may enable the file to print. Turn on Print As Image from the Acrobat printing options. It will take longer to print when you print a PDF file as an image. Some letters are not displayed normally during cover page printing. Mac OS cannot create the font while printing the cover page.
Operating system problems 3 Common Linux problems Condition The machine does not print. Suggested solutions • Check if the printer driver is installed in your system. Open Unified Driver Configurator and switch to the Printers tab in the Printers configuration window to look at the list of available machines. Make sure that your machine is displayed on the list. If not, open Add new printer wizard to set up your device. • Check if the machine is started.
Operating system problems Condition I cannot scan via Gimp Frontend. Suggested solutions Check if Gimp Front-end has Xsane:Device dialog. on the Acquire menu. If not, you should install Xsane plug-in for Gimp on the your computer. You can find Xsane plug-in package for Gimp on Linux distribution CD or Gimp home page. For the detailed information, refer to the Help for Linux distribution CD or Gimp Front-end application. If you wish to use another kind of scan application, refer to application’s Help.
Operating system problems Refer to the Linux User’s Guide that came with your computer for further information on Linux error messages. 4 Common PostScript problems The following situations are PS language specific and may occur when several printer languages are used. Problem The PostScript file cannot be printed Possible cause The PostScript driver may not be installed correctly. Solution • Install the PostScript driver (see "Software Installation" on page 96).
Glossary ADF The following glossary helps you get familiar with the product by understanding the terminologies commonly used with printing as well as mentioned in this user’s guide. 802.11 802.11 is a set of standards for wireless local area network (WLAN) communication, developed by the IEEE LAN/MAN Standards Committee (IEEE 802). 802.11b/g/n 802.11b/g/n can share same hardware and use the 2.4 GHz band. 802.11b supports bandwidth up to 11 Mbps, 802.11n supports bandwidth up to 150 Mbps. 802.
Glossary BOOTP Coverage Bootstrap Protocol. A network protocol used by a network client to obtain its IP address automatically. This is usually done in the bootstrap process of computers or operating systems running on them. The BOOTP servers assign the IP address from a pool of addresses to each client. BOOTP enables 'diskless workstation' computers to obtain an IP address prior to loading any advanced operating system. It is the printing term used for a toner usage measurement on printing.
Glossary DHCP DPI A Dynamic Host Configuration Protocol (DHCP) is a client-server networking protocol. A DHCP server provides configuration parameters specific to the DHCP client host requesting, generally, information required by the client host to participate on an IP network. DHCP also provides a mechanism for allocation of IP addresses to client hosts. Dots Per Inch (DPI) is a measurement of resolution that is used for scanning and printing.
Glossary ECM EtherTalk Error Correction Mode (ECM) is an optional transmission mode built into Class 1 fax machines or fax modems. It automatically detects and corrects errors in the fax transmission process that are sometimes caused by telephone line noise. A suite of protocols developed by Apple Computer for computer networking. It was included in the original Mac (1984) and is now deprecated by Apple in favor of TCP/IP networking.
Glossary Gateway IEEE A connection between computer networks, or between a computer network and a telephone line. It is very popular, as it is a computer or a network that allows access to another computer or network. The Institute of Electrical and Electronics Engineers (IEEE) is an international non-profit, professional organization for the advancement of technology related to electricity.
Glossary IPM ITU-T The Images Per Minute (IPM) is a way of measuring the speed of a printer. An IPM rate indicates the number of single-sided sheets a printer can complete within one minute. The International Telecommunication Union is an international organization established to standardize and regulate international radio and telecommunications.
Glossary LDAP MH The Lightweight Directory Access Protocol (LDAP) is a networking protocol for querying and modifying directory services running over TCP/IP. Modified Huffman (MH) is a compression method for decreasing the amount of data that needs to be transmitted between the fax machines to transfer the image recommended by ITU-T T.4. MH is a codebook-based run-length encoding scheme optimized to efficiently compress white space.
Glossary NetWare OSI A network operating system developed by Novell, Inc. It initially used cooperative multitasking to run various services on a PC, and the network protocols were based on the archetypal Xerox XNS stack. Today NetWare supports TCP/IP as well as IPX/SPX. Open Systems Interconnection (OSI) is a model developed by the International Organization for Standardization (ISO) for communications.
Glossary PostScript Protocol PostScript (PS) is a page description language and programming language used primarily in the electronic and desktop publishing areas. - that is run in an interpreter to generate an image. A convention or standard that controls or enables the connection, communication, and data transfer between two computing endpoints. PS Printer Driver See PostScript. A program used to send commands and transfer data from the computer to the printer.
Glossary SMB TCP/IP Server Message Block (SMB) is a network protocol mainly applied to share files, printers, serial ports, and miscellaneous communications between nodes on a network. It also provides an authenticated Inter-process communication mechanism. The Transmission Control Protocol (TCP) and the Internet Protocol (IP); the set of communications protocols that implement the protocol stack on which the Internet and most commercial networks run.
Glossary TWAIN Watermark An industry standard for scanners and software. By using a TWAIN-compliant scanner with a TWAIN-compliant program, a scan can be initiated from within the program. It is an image capture API for Microsoft Windows and Apple Mac operating systems. A watermark is a recognizable image or pattern in paper that appears lighter when viewed by transmitted light.
Glossary WPA-PSK WPA-PSK (WPA Pre-Shared Key) is special mode of WPA for small business or home users. A shared key, or password, is configured in the wireless access point (WAP) and any wireless laptop or desktop devices. WPA-PSK generates a unique key for each session between a wireless client and the associated WAP for more advanced security. WPS The Wi-Fi Protected Setup (WPS) is a standard for establishing a wireless home network.
Index A E AirPrint 103 tips for avoiding paper jams eco printing Embedded Web Service B 39 158 19 favorites settings, for printing id copy 19 features scan to 19 print media feature 73 wps 19 firmware update utility 156 C front view cleaning G 5 17 general icons outside 55 glossary 190 pickup roller 58 scan unit 59 google cloud printing 105 146 scanning 152 unifled driver configurator 165 linux scanning 152 10 paper in the tray1 27 special media 29 loading o
Index manual feeding loading troubleshooting 29 multi-purpose tray preparing originals type 29 using special media 29 N network installing environment 79, 102 wireless network setup 108 n-up printing 144 mobile OS 129 33 overlay printing Macintosh 144 printing feature 135 envelope 30 labels 31 copying problems output support 73 paper feeding problems 169, 170, 171, 175 preprinted paper 32 scanning problems special media 29 printer preferences 146 changing the default print
Index basic information 148 adjusting the width and length 26 Infrastructure mode 108 Linux scanning 152 changing the tray size 26 USB cable 117 Macintosh scanning 151 manual feeding 29 WPS disconnectiong PBC 111 112 Scanning from image editing program 149, 150 Special features 133 specifications 71 print media 73 status 19, 20 U understanding the status LED 68 Unix system requirements 78 USB cable supplies driver installation 22, 24, 97, 99, 98, 100 available supplies 46