User’s Guide Dell B1265dfw BASIC BASIC This guide provides information concerning installation, basic operation and troubleshooting on windows. ADVANCED This guide provides information about installation, advanced configuration, operation and troubleshooting on various OS environments. Some features may not be available depending on models or countries.
BASIC 1. Introduction 3.
BASIC 5.
1. Introduction This chapter provides information you need to know before using the machine.
Key benefits Environmentally friendly Convenience • To save toner and paper, this machine supports Eco feature. • You can print on the go from your smartphone or computer using Google Cloud Print™ enabled apps (see "Google Cloud Print™" on page 149). • To save paper, you can print multiple pages on one single sheet of paper (see "Using advanced print features" on page 199).
Key benefits • Print posters: The text and pictures of each page of your document are magnified and printed across the multiple sheets of paper and can then be taped together to form a poster (see "Using advanced print features" on page 199). • You can print in various operating systems (see "System requirements" on page 104). • Your machine is equipped with a USB interface and/or a network interface.
Features Features by model include: Software Operating System Operating System B1265dnf B1265dfw Firmware Download Utility ● ● Dell Printer Status ● ● Embedded Web Service ● ● B1265dnf B1265dfw Windows ● ● Fax Dell Network PC Fax ● ● Mac ● ● Scan Twain scan driver ● ● Linux ● ● WIA scan driver ● ● Unix ● ● Dell Scan Assistant ● ● PaperPort ● ● (●: supported) 14 (found in CD2) Software (●: supported) Software B1265dnf B1265dfw PCL / SPL printer driver ● ●
Features Variety feature Features Copy Features B1265dnf B1265dfw Hi-Speed USB 2.0 ● ● Network Interface Ethernet 10/100 Base TX wired LAN ● ● ● Network Interface 802.
Useful to know The machine does not print. A paper jam has occurred. • Open the print queue list and remove the document from the list (see "Canceling a print job" on page 50). • Open and close the front door. • Remove the driver and install it again (see "Installing the driver locally" on page 23). • Check the instructions on removing jammed paper in this manual and troubleshoot accordingly (see "Clearing paper jams" on page 87). • Select your machine as your default machine in your Windows.
About this user’s guide This user's guide provides information for your basic understanding of the machine as well as detailed steps to explain machine usage. • Read the safety information before using the machine. • If you have a problem using the machine, refer to the troubleshooting chapter. • Terms used in this user’s guide are explained in the glossary chapter. • All illustrations in this user’s guide may differ from your machine depending on its options or model you purchased.
Safety information These warnings and precautions are included to prevent injury to you and others, and to prevent any potential damage to your machine. Be sure to read and understand all of these instructions before using the machine. After reading this section, keep it in a safe place for future reference. 4 Operating environment Warning 3 Important safety symbols Do not use if the power cord is damaged or if the electrical outlet is not grounded.
Safety information 5 Caution During an electrical storm or for a period of non-operation, remove the power plug from the electrical outlet. Operating method Caution This could result in electric shock or fire. Be careful, the paper output area is hot. Do not forcefully pull the paper out during printing. Burns could occur. It can cause damage to the machine.
Safety information Do not allow too many papers to stack up in the paper output tray. Caution It can damage the machine. Do not block or push objects into the ventilation opening. This could result in elevated component temperatures which can cause damage or fire. Use of controls or adjustments or performance of procedures other than those specified herein may result in hazardous radiation exposure. Before moving the machine, turn the power off and disconnect all cords.
Safety information 7 Use the power cord supplied with your machine for safe operation. If you are using a cord which is longer than 2 meters (6 feet) with a 110V machine, then the gauge should be 16 AWG or larger. Otherwise, it can cause damage to the machine, and could result in electric shock or fire. The machine should be connected to the power level which is specified on the label. If you are unsure and want to check the power level you are using, contact the electrical utility company.
Safety information To clean and operate the machine, strictly follow the user's guide provided with the machine. When storing supplies such as toner cartridges, keep them away from children. Otherwise, you could damage the machine. Toner dust can be dangerous if inhaled or ingested. • Do not remove any covers or guards that are fastened with screws. When changing the toner cartridge or removing jammed paper, be careful not to let toner dust touch your body or clothes.
Machine overview 9 Accessories Power cord Quick installation guide Software CDa Misc. accessoriesb a. The software CD contains the print drivers and software applications. b. Miscellaneous accessories included with your machine may vary by country of purchase and specific model. 1.
Machine overview 10 Front view 1 Document feeder cover 9 Output tray 2 Document feeder guide cover 10 Output support 11 Paper width guide on a manual feeder 3 Document feeder output tray 4 Control Panel 12 Scanner lid 5 Paper level indicator 13 Scanner glass 6 Tray 14 Document feeder input tray 15 Paper width guide on a document feeder 16 Document feeder output support 7 8 Manual feeder tray Front cover 1.
Machine overview 11 Rear view 1 Network port 4 USB port 2 Extension telephone socket (EXT) 5 Power receptacle 3 Telephone line socket (Line) 6 Rear cover 1.
Control panel overview 12 2 Control panel WPS (B1265df w only) Configures the wireless network connection easily without a computer (see "Wired network setup" on page 135). • Prints configuration sheet - Press and hold this button for about 10 seconds until the green LED blinks slowly, and release. • Prints supplies info report / error report - Press and hold this button for about 15 seconds until the green LED on, and release.
Control panel overview 7 Scan Switches to Scan mode. 8 Menu Opens Menu mode and scrolls through the available menus. 9 Left/Right Arrows 10 OK 19 Display screen Shows the current status and displays prompts during an operation. Scrolls through the options available in the selected menu and increases or decreases values. Confirms the selection on the screen. 11 Back Sends you back to the upper menu level. 12 Start Starts a job. 13 Stop/Clear Stops an operations at any time.
Control panel overview 13 Adjusting the control panel 1.
Turning on the machine Connect the machine to the electricity supply first. 1.
Installing the driver locally If the installation window does not appear, click Start > All programs > Accessories > Run. A locally connected machine is a machine directly attached to your computer using the cable. If your machine is attached to a network, skip the following steps below and go on to installing a network connected machine’s driver (see "Installing driver over the network" on page 138). X:\Setup.exe replacing “X” with the letter, which represents your CD/ DVD drive and click OK.
Installing the driver locally 4 Choose USB. From the Windows 8 Start Screen • Dell Printer Experience app can only be used in the Start screen when V4 driver is installed. The V4 driver is automatically downloaded from the Windows Update if your computer is connected to the Internet. If not, you can manually download the V4 driver from Dell website, www.Dell.com > find your product > Support or downloads. • You can download Dell Printer Experience app from the Windows Store.
Installing the driver locally • If you want to install Dell’s printer management tools, you need to install them using the supplied software CD. • You can download Dell Printer Experience app from the Windows Store. You need have a Microsoft account to use the Windows Store. 1 From Charms, select Search. 2 Click Store. 3 Search and click Dell Printer Experience. 4 Click Install. 1.
Reinstalling the driver If the printer driver does not work properly, follow the steps below to reinstall the driver. 15 Windows 1 From the Start menu, select All Programs > Dell > Dell Printers > your printer driver name > Uninstall. 2 3 Follow the instructions in the uninstallation window. • If you cannot find a Dell Printer Software tile, unintstall from the desktop screen mode.
2. Menu overview and basic setup This chapter provides information about the overall menu structure and the basic setup options.
Menu overview The control panel provides access to various menus to set up the machine or use the machine’s functions. 7 Press (Stop/Clear) to return to the ready mode. Items • An asterisk (*) appears next to the currently selected menu. Fax Feature Options Darkness • Some menus may not appear on the display depending on options. If so, it is not applicable to your machine. • Some menu names may differ from your machine depending on its options.
Menu overview Items Fax Feature Options Priority Send Forward Items Fax Setup Options Receiving Receive Mode Ring To Answer Fax Stamp RCV Name PC RCV Start Code Secure Receive On Auto Reduction Off Discard Size Print Fax Setup Junk Fax Setup Add Page DRPD Mode Cancel Job Duplex Print Sending Change Default Redial Times Resolution Redial Term Darkness Prefix Dial Contrast ECM Mode Scan Size Send Report Auto Report Image TCR Dial Mode a On Off Copy Feature Scan Size Reduce/E
Menu overview Items Copy Feature Options Contrast Original Type Light+5- Light+1 Items Copy Setup Options Change Default Scan Size Normal Copies Dark+1- Dark+5 Copy Collation Reduce/Enlarge Text Duplex Text/Photo Darkness Photo Contrast Layout Normal Original Type 2-Up Adjust Bkgd. 4-Up ID copy Print Setup Orientation Landscape Poster Copy Clone Copy Adjust Bkgd. Duplex 1 -> 2 SideShort Auto Enhance Lev.2 Copies [1-999]:1 Resolution 600dpi-Normal Erase Lev.1- Erase Lev.
Menu overview Items Print Setup Options Clear Text Auto CR Off Items System Setup Options Machine Setup Machine ID Minimum Fax Number Medium Date & Time Maximum Clock Mode Language LF Power Save LF+CR Wakeup Event Emulation Emulation Type System Timeout Setup Job Timeout Altitude Adj. Auto Continueb Paper Mismatch Paper Substitb PrintBlankPage Toner Save Eco Settings Paper Setup Paper Size Paper Type Paper Source Margin 2.
Menu overview Items System Setup Options Sound/Volume Report Key Sound Items System Setup Options Clear Setting All Settings Alarm Sound Print Setup Speaker Fax Setup Ringer Copy Setup All Report Configuration Supplies Info. Address Book Fax Send System Setup Network Setup Address Book Fax Sent Fax Received Fax Sent Fax Received Schedule Jobs Junk Fax Network Conf. Usage Counter Fax Options Maintenance CLR Empty Msgc Supplies Life Serial NO. TonerLow Alert 2.
Menu overview Items Network Options TCP/IP (IPv4) DHCP BOOTP Static TCP/IP (IPv6) IPv6 Activate DHCPv6 Config Ethernet Speed Automatic 10Mbps Half 10Mbps Full 100Mbps Half 100Mbps Full Clear Setting Network Conf. a. This setting may not be available depending on your country. b. This option only appears if “paper mismatch” is enabled. c. This option only appears when small amount of toner is left in the cartridge. 2.
Changing the display language To change the language that is displayed on the control panel, follow these steps: 1 Select (Menu) > System Setup > Machine Setup > Language on the control panel. It may be necessary to press OK to navigate to lower-level menus. 2 3 Select the language you want to display on the control panel. Press OK to save the selection. 2.
Media and tray This chapter provides information on how to load print media into your machine. • Using print media that does not meet these specifications may cause problems or require repairs. Such repairs are not covered by Dell’s warranty or service agreements. • Make sure not to use the inkjet photo paper with this machine. It could cause damage to the machine. 2 Tray overview To change the size, you need to adjust the paper guides. 2 1 • Using inflammable print media can cause a fire.
Media and tray The paper quantity indicator shows the amount of paper in the tray. 2 1 1 Full 2 Empty Paper type available for duplex printing Depending on the power voltage your machine uses, available paper types for duplex printing differs. Refer to the below table. Power voltage Available paper 110V Letter, Legal, US Folio, Oficio 220V A4 2.
Media and tray 3 Loading paper in the tray When printing using the tray, do not load paper on the manual feeder, it may cause a paper jam. 2.
Media and tray 4 Loading in manual feeder The manual feeder can hold special sizes and types of print material, such as postcards, note cards, and envelopes (see "Print media specifications" on page 101). Tips on using the manual feeder • Load only one type, size and weight of print media at time in the manual feeder. • To prevent paper jams, do not add paper while printing when there is still paper in the manual feeder.
Media and tray 2.
Media and tray 5 Printing on special media To see for paper weights for each sheet, refer to "Print media specifications" on page 101. The table below shows the special media usable in each tray. The media is also shown in the Printing Preferences. To get the higest printing quality, select the proper media type from the Printing preferences window > Paper tab > Paper Type (see "Opening printing preferences" on page 51). For example, if you want to print on labels, select Labels for Paper Type.
Media and tray Envelope • Use only well-constructed envelopes with sharp and well-creased folds. • Do not use stamped envelopes. • Do not use envelopes with clasps, snaps, windows, coated lining, selfadhesive seals, or other synthetic materials. • Do not use damaged or poorly made envelopes. • Be sure the seam at both ends of the envelope extends all the way to the corner of the envelope. Printing successfully on envelopes depends upon the quality of the envelopes.
Media and tray Transparency To avoid damaging the machine, use only transparencies designed for use in laser printers. • Must withstand the machine’s fusing temperature. • Place them on a flat surface after removing them from the machine. • Do not leave unused transparencies in the paper tray for long. Dust and dirt may accumulate on them, resulting in spotty printing. • To avoid smudging caused by fingerprints, handle them carefully.
Media and tray Labels To avoid damaging the machine, use only labels designed for use in laser printers. • - Condition: Do not use labels with wrinkles, bubbles, or other indications of separation. • Make sure that there is no exposed adhesive material between labels. Exposed areas can cause labels to peel off during printing, which can cause paper jams. Exposed adhesive can also cause damage to machine components. • Do not run a sheet of labels through the machine more than once.
Media and tray Card stock/ Custom-sized paper Preprinted paper When loading preprinted paper, the printed side should be facing up with an uncurled edge at the front. If you experience problems with paper feeding, turn the paper around. Note that print quality is not guaranteed. • In the software application, set the margins to at least 6.4 mm (0.25 inches) away from the edges of the material.
Media and tray 6 7 Setting the paper size and type After loading paper in the paper tray, set the paper size and type using the control panel buttons. Preparing originals • Do not load paper smaller than 142 x 148 mm (5.6 x 5.8 inches) or larger than 216 x 356 mm (8.5 x 14 inches). • Do not attempt to load the following s of paper, in order to prevent paper jam, low print quality and machine damage. It may be necessary to press OK to navigate to lower-level menus for some models.
Media and tray 8 Loading originals 2 Place the original face down on the scanner glass. Align it with the registration guide at the top left corner of the glass. 3 Close the scanner lid. You can use the scanner glass or the document feeder to load an original for copying, scanning, and sending a fax. On the scanner glass Using the scanner glass, you can copy or scan originals. You can get the best scan quality, especially for colored or gray-scaled images.
Media and tray • Be careful not to break the scanner glass. You may get hurt. • Do not put hands while closing the scanner lid. The scanner lid may fall on your hands and get hurt. 2 Load the original face up into the document feeder input tray. Make sure that the bottom of the original stack matches the paper size marked on the document input tray. • Do not look the light from inside of the scanner while copying or scanning. It is harmful to eyes.
Media and tray 3 Adjust the document feeder width guides to the paper size. • Dust on the document feeder glass may cause black lines on the printout. Always keep the glass clean (see "Cleaning the machine" on page 75). • To print on both sides of the paper using the ADF, from the control panel press (Copy) > (Menu) > Copy Feature > Duplex > 1 -> 2 Side Long or 1 -> 2 SideShort and print on one side of the paper, then reload the sheet to print on the other side. 2.
Basic printing For special printing features, refer to the Advanced Guide (see "Using advanced print features" on page 199). 3 Select your machine from the Select Printer list. 4 The basic print settings including the number of copies and print range are selected within the Print window. 9 Printing • If you are a Mac or Linux user, refer to the "Mac printing" on page 206 or "Linux printing" on page 207. • For Windows 8 user, see "Basic printing" on page 239.
Basic printing 10 Canceling a print job If the print job is waiting in the print queue or print spooler, cancel the job as follows: • You can access this window by simply double-clicking the machine icon ( • ) in the Windows task bar. You can also cancel the current job by pressing control panel. (Stop/Clear) on the 2.
Basic printing 11 Opening printing preferences 4 Click Properties or Preferences. • The Printing Preferences window that appears in this user’s guide may differ depending on the machine in use. • When you select an option in Printing Preferences, you may see a warning mark or . An mark means you can select that certain option but it is not recommended, and an mark means you cannot select that option due to the machine’s setting or environment.
Basic printing Using a favorite setting The Favorites option, which is visible on each preferences tab except for the Dell tab, allows you to save the current preferences for future use. To save a Favorites item, follow these steps: 1 2 Change the settings as needed on each tab. 3 Click saved. Select more options and click (Update), settings will be added to the Favorites you made. To use a saved setting, select it from the Favorites drop-down list.
Basic printing 12 Using help Click the option you want to know on the Printing Preferences window and press F1 on your keyboard. 1 Select (Menu) > System Setup > Machine Setup > Eco Settings on the control panel. 2 Select the option you want and press OK. • 13 Eco printing The Eco function reduces toner consumption and paper usage. The Eco function allows you to save print resources and lead you to eco-friendly printing.
Basic printing Eco options • Printer Default: Follows the settings from the machine's control panel. • None: Disables Eco mode. • Eco Printing: Enables eco mode. Activate the various Eco items you want to use. • Password: If the administrator has enabled Eco mode, you have toenter the password to change the status. Result simulator Result Simulator shows the results of reduced emission of carbon dioxide, used electricity, and the amount of saved paper in accordance with the settings you selected.
Basic copying 15 For special printing features, refer to the Advanced Guide (see "Copy menu" on page 178). Changing the settings for each copy Your machine provides default settings for copying so that you can quickly and easily make a copy. However, if you want to change the options for each copy, use the copy function buttons on the control panel. 14 Basic copy 1 2 Select (copy) on the control panel.
Basic copying Darkness Original If you have an original containing faint marking and dark images, you can adjust the brightness to make a copy that is easier to read. The original setting is used to improve the copy quality by selecting the document for the current copy job. 1 Select (copy) > the control panel. Or select 2 3 (Menu) > Copy Feature > (Darkness) on (Darkness) button on the control panel. 1 Select (copy) > control panel.
Basic copying • This feature may not be available depending on model or optionalgoods (see "Variety feature" on page 8). When you make a reduced copy, black lines may appear at the bottom of your copy. • If the machine set to Eco mode, reduce and enlarge features are notavailable. 16 To select from the predefined copy sizes 1 2 3 Select (copy) > the control panel. (Menu) > Copy Feature > Reduce/Enlarge on Select the option you want and press OK.
Basic copying 1 Press 2 Place the front side of an original facing down on the scanner glass where arrows indicate as shown. Then, close the scanner lid. 3 4 (ID Copy) on the control panel. 5 Turn the original over and place it on the scanner glass where arrows indicate as shown. Then, close the scanner lid. 6 Press Start. Place Front Side and Press [Start] appears on the display. Press Start. Your machine begins scanning the front side and shows Place Back Side and Press [Start].
Basic scanning For special scanning features, refer to the Advanced Guide (see "Scan features" on page 211). If you see Not Available message, check the port connection, or select Enable Scan from Device Panel in Dell Printer Manager > advanced mode > Scan to PC Settings. Switch to 17 Basic Scanning 3 Select the application program you want and press OK. Default setting is My Documents. This is the normal and usual procedure for scanning originals.
Basic faxing 18 Preparing to fax For special faxing features, refer to the Advanced Guide (See "Fax features" on page 217). • You cannot use this machine as a fax via the internet phone. For more information ask your internet service provider. • We recommend using traditional analog phone services (PSTN: Public Switched Telephone Network) when connecting telephone lines to use a fax machine.
Basic faxing 4 5 Enter the destination fax number. Press (Start) on the control panel. The machine starts to scan and send the fax to the destinations. 4 5 6 Press On Hook Dial on the control panel or lift the handset. Enter a fax number using the number keypad on the control panel. Press (Start) on the control panel when you hear a high-pitched fax signal from the remote fax machine.
Basic faxing 5 Enter the number of the first receiving fax machine and press OK. You can press speed dial numbers or select a group dial number using the 6 (Address book) button (see Advanced Guide). Enter the second fax number and press OK. 21 Adjusting the document settings Before starting a fax, change the following settings according to your original’s status to get the best quality. The display asks you to enter another fax number to send the document.
Basic faxing • For memory transmission, Super Fine mode is not available. The resolution setting is automatically changed to Fine. Darkness You can select the degree of darkness of the original document. • When your machine is set to Super Fine resolution and the fax machine with which you are communicating does not support Super Fine resolution, the machine transmits using the highest resolution mode supported by the other fax machine. • Photo Fax: Originals containing shades of gray or photographs.
3. Maintenance This chapter provides information about purchasing supplies, accessories and maintenance parts available for your machine.
Ordering supplies and accessories Available accessories may differ from country to country. Contact your sales representatives to obtain the list of available supplies, and maintenance parts. To order Dell-authorized supplies and accessories visit www.dell.com/supplies, or contact your local Dell dealer or the retailer where you purchased your machine. You can also visit www.dell.com or www.dell.com/support, select your country/region, and obtain information on calling for service. 3.
Available supplies When supplies reach the end of their life spans, you can order the following s of supplies for your machine: Type Average yielda Part name Standard yield toner cartridge Approx. 1,500 pages • G9W85 (All contries except China) High yield toner cartridge Approx. 2,500 pages • DRYXV (All contries except China) • 10G0D (For China only) a. Declared yield value in accordance with ISO/IEC 19752.
Installing accessories When you install optional devices, such as optional tray, memory, etc, this machine automatically detects and sets the optional devices. If you cannot use the optional devices you installed in this driver, you can set the optional devices in Device Settings to use. 1 3 For Windows 7, Windows Server 2008 R2, and Windows 8, from context menus, select Printer properties. If Printer properties item has a ▶mark, you can select other printer drivers connected with the selected printer.
Installing accessories 7 • Administrator Settings: You can select the Printer status and EMF Spooling. • Custom Paper Size Settings: You can specify custom paper size. Click OK until you exit the Printer properties window. 3.
Storing the toner cartridge Toner cartridges contain components that are sensitive to light, temperature and humidity. Dell suggests users follow these recommendations to ensure optimal performance, highest quality, and longest life from your new Dell toner cartridge. - An environment where corrosive gases are present. - An environment with salty air. 1 Store this cartridge in the same environment in which the printer will be used. This should be in controlled temperature and humidity conditions.
Storing the toner cartridge 3 Estimated cartridge life Estimated cartridge life the life of the toner cartridge (or imaging unit) yield depends on the amount of toner that print jobs require. The actual print yield may vary depending on the print density of the pages you print on, operating environment, percentage of image area, printing interval, media type and/or media size.
Redistributing toner When the toner cartridge is near the end of its life: • White streaks or light printing occurs and/or density variation side to side. • The Status LED blinks red. If this happens, you can temporarily improve print quality by redistributing the remaining toner in the cartridge. In some cases, white streaks or light printing will still occur even after you have redistributed the toner.
Replacing the toner cartridge • Do not use sharp objects such as a knife or scissors to open the toner cartridge package. They might scratch the drum of the cartridge. • If toner gets on your clothing, wipe it off with a dry cloth and wash clothing in cold water. Hot water sets toner into fabric. • Shake the toner cartridge thorougly, it will increase the initial print quality. • Do not touch the green underside of the toner cartridge. Use the handle on the cartridge to avoid touching this area.
Monitoring the supplies life If you experience frequent paper jams or printing problems, check the number of pages the machine has printed or scanned. Replace the corresponding parts, if necessary. It may be necessary to press OK to navigate to lower-level menus for some models. 1 2 3 Select (Menu) > System Setup > Maintenance > Supplies Life on the control panel. Select the option you want and press OK. • Supplies Info: Prints the supply information page.
Setting the toner low alert If the amount of toner in the cartridge is low, a message or LED informing the user to change the toner cartridge appears. You can set the option for whether or not this message or LED appears. 1 2 3 Select (Menu) > System Setup > Maintenance > Toner Low Alert on the control panel. Select the option you want. Press OK to save the selection. 3.
Cleaning the machine If printing quality problems occur or if you use your machine in a dusty environment, you need to clean your machine regularly to keep it in the best printing condition and use your machine longer. • Cleaning the cabinet of the machine with cleaning materials containing large amounts of alcohol, solvents, or other strong substances can discolor or distort the cabinet.
Cleaning the machine 5 Cleaning the inside During the printing process, paper, toner, and dust particles can accumulate inside the machine. This buildup can cause print quality problems, such as toner specks or smearing. Cleaning the inside of the machine clears and reduces these problems. 3.
Cleaning the machine • Use a dry lint-free cloth to clean the machine. • If your machine has a power switch, turn the power switch off before cleaning the machine. • Before opening the front cover, close the output support first. 3.
Cleaning the machine 6 Cleaning the pickup roller • Before opening the front cover, close the output support first. • If your machine has a power switch, turn the power switch before cleaning the machine. 3.
Cleaning the machine 7 Cleaning the scan unit Keeping the scan unit clean helps ensure the best possible copies. We suggest that you clean the scan unit at the start of each day and during the day as needed. 1 2 3 Slightly dampen a soft, lint-free cloth or paper towel with water. Lift and open the scanner lid. Wipe the surface of the scanner glass until it is clean and dry. 1 2 3 4 Scanner lid Scanner glass Document feeder glass White bar 3.
Cleaning the machine 4 5 Wipe the underside of the scanner lid and white sheet until it is clean and dry. Close the scanner lid. 3.
Tips for moving & storing your machine • When moving the machine, do not tilt or turn it upside down. Otherwise, the inside of the machine may be contaminated by toner, which can cause damage to the machine or reduce print quality. • When moving the machine, make sure at least two people are holding the machine securely. 3.
4. Troubleshooting This chapter gives helpful information for what to do if you encounter an error. • Tips for avoiding paper jams 83 • Clearing original document jams 84 • Clearing paper jams 87 • Understanding the status LED 92 • Understanding display messages 94 This chapter gives helpful information for what to do if you encounter an error. If your machine has a display screen, check the message on the display screen first to solve the error.
Tips for avoiding paper jams By selecting the correct medias, most paper jams can be avoided. To avoid paper jams, refer to the following guidelines: • Ensure that the adjustable guides are positioned correctly (see "Tray overview" on page 35). • Do not overload the tray. Ensure that the paper level is below the paper capacity mark on the inside of the tray. • Do not remove paper from the tray while your machine is printing. • Flex, fan, and straighten paper before loading.
Clearing original document jams When an original document jams in the document feeder, a warning message appears on the display. To avoid tearing the document, remove the jammed document slowly and carefully. To prevent document jams, use the scanner glass for thick, thin or mixed paper- originals. 1 Original paper jam in front of scanner 4.
Clearing original document jams 2 Original paper jam inside of scanner 4.
Clearing original document jams 3 Original paper jam in exit area of scanner 1 2 Remove any remaining pages from the document feeder. Gently remove the jammed paper from the document feeder. 4.
Clearing paper jams To avoid tearing the paper, pull the jammed paper out slowly and gently. 4 In tray 4.
Clearing paper jams 5 In the manual tray 4.
Clearing paper jams 6 Inside the machine The fuser area is hot. Take care when removing paper from the machine. 4.
Clearing paper jams 7 In the exit area 4.
Clearing paper jams 8 In the duplex unit area 1 1 2 2 4.
Understanding the status LED The color of the LED indicates the machine's current status. • Some LEDs may not be available depending on model or country. • To resolve the error, look at the error message and its instructions from the troubleshooting part. • You also can resolve the error with the guideline from the Printing Status Monitorprogram window. • If the problem persists, call a service representative. Status Status LED Description Off Green The machine is off-line.
Understanding the status LED Status Power Description Blue LED Blue On The machine is in power save mode. Off The machine is in ready mode or machine’s power is off. Blinking The machine is connecting to a wireless network. On The machine is connected to a wireless network. Off The machine is disconnected from a wireless network. (WPS LED)b Eco button Green On Eco mode is on.
Understanding display messages Messages appear on the control panel display to indicate the machine’s status or errors. Refer to the tables below to understand the messages’ and their meaning, and correct the problem, if necessary. Message Paper Jam Clear the jam (see "In the manual tray" on page 88). Paper has jammed in the inside machine. Clear the jam (see "Inside the machine" on page 89). in exit area Paper has jammed in the paper exit area. Clear the jam (see "In the exit area" on page 90).
Understanding display messages 10 Toner-related messages Message Meaning Suggested solutions Install Toner Cartridge A toner cartridge is not installed. Install a toner cartridge. Not Compatible The toner cartridge you have installed is not for your machine. Install a Dell-genuine toner cartridge, designed for your machine. Small amount of toner is left in the indicated cartridge. The estimated cartridge life of toner is close. Prepare a new cartridge for a replacement.
Understanding display messages Message • Replace new cartridge • Toner Exhausted Meaning A toner cartridge has reached its estimated cartridge life. The machine stops printing. Estimated cartridge life means the expected or estimated toner cartridge life, which indicates the average capacity of print-outs and is designed pursuant to ISO/IEC 19752 (see "Available supplies" on page 66).
Understanding display messages 11 13 Tray-related messages Message Output bin full Misc. messages Meaning in [tray type] • Tray Paper mismatch • Manual Paper mismatch Message Meaning Suggested solutions The output tray is full. Remove papers from the output tray, the printer resumes printing. Door of scanner is open The document feeder cover is not securely latched. Close the cover until it locks into place. There is no paper in tray or manual feeder.
5. Appendix This chapter provides product specifications and information concerning applicable regulations.
Specifications 1 General specifications The specification values listed below are subject to change without notice. See www.dell.com or www.dell.com/support for possible changes in information. Items Description Dimension Width x Length x Height 406 x 338 x 384mm (15.98 x 13.30 x 15.12 inches) Weight Machine with consumables 11.
Specifications Items Power consumption Wirelessc Description Average operating mode Less than 400W Ready mode Less than 50 W Power save mode Less than 3.3 W Power off mode Less than 0.2 W Network Standby Mode (All Port Activation) Less than 3.3 W Module SPW-B4319S a. Sound Pressure Level, ISO 7779. Configuration tested: basic machine installation, A4 paper, simplex printing. b.
Specifications 2 Print media specifications Print media weight/Capacitya Type Size Dimensions Tray Manual feederb Letter 216 x 279 mm (8.5 x 11 inches) 70 to 90 g/m2 (16 to 43 lbs bond) 70 to 90 g/m2 (19 to 24 lbs bond) Legal 216 x 356 mm (8.5 x 14 inches) • 250 sheets of 80 g/m2 (21 lbs bond) • 1 sheet of 80 g/m2 (21 lbs bond) US Folio 216 x 330 mm (8.5 x 13 inches) A4 210 x 297 mm (8.27 x 11.69 inches) Oficio 216 x 343 mm (8.5 x 13.5 inches) JIS B5 182 x 257 mm (7.17 x 10.
Specifications Print media weight/Capacitya Type Size Dimensions Tray Envelope Monarch 98 x 191 mm (3.87 x 7.5 inches) Envelope No. 10 105 x 241 mm (4.12 x 9.5 inches) Envelope DL 110 x 220 mm (4.33 x 8.66 inches) Envelope C5 162 x 229 mm (6.38 x 9.02 inches) Envelope C6 114 x 162 mm (4.49 x 6.
Specifications Print media weight/Capacitya Type Size Dimensions Tray Card stock Letter, Legal, US Folio, A4, JIS B5, ISO B5, Executive, A5, Manual feederb Refer to the Plain paper section 121 to 163 g/m2 (32 to 43 lbs bond) 121 to 163 g/m2 (32 to 43 lbs bond) Refer to the Plain paper section 106 to 120 g/m2 (28 to 32 lbs bond) 106 to 120 g/m2 (28 to 32 lbs bond) • Manual feeder: 76 x 127 mm (3 x 5 inches) 60 to 163 g/m2 (16 to 43 lbs bond) d, e Postcard 4x6 Bond paper Refer to the Plain pape
Specifications 3 System requirements Microsoft® Windows® Requirement (recommended) Operating system CPU RAM free HDD space Windows® 2000 Intel® Pentium® II 400 MHz (Pentium III 933 MHz) 64 MB (128 MB) 600 MB Windows® XP Intel® Pentium® III 933 MHz (Pentium IV 1 GHz) 128 MB (256 MB) 1.5 GB Windows Server® 2003 Intel® Pentium® III 933 MHz (Pentium IV 1 GHz) 128 MB (512 MB) 1.
Specifications • Internet Explorer 6.0 or higher is the minimum requirement for all Windows operating systems. • Users who have administrator rights can install the software. • Windows Terminal Services is compatible with your machine. • For Windows 2000, Services Pack 4 or higher is required. Mac Requirements (Recommended) Operating system CPU Mac OS X 10.5 • Intel® processors RAM Free HDD space 512 MB (1 GB) 1 GB • 867 MHz or faster Power PC G4/G5 Mac OS X 10.
Specifications Linux Items Operating system Requirements Redhat® Enterprise Linux WS 4, 5, 6(32/64 bit) Fedora 5 ~ 15 (32/64 bit) OpenSuSE® 10.2, 10.3, 11.0, 11.1, 11.2, 11.3, 11.4 (32/64 bit) Mandriva 2007, 2008, 2009, 2009.1, 2010 (32/64 bit) Ubuntu 6.06, 6.10, 7.04, 7.10, 8.04, 8.10, 9.04, 9.10, 10.04, 10.10, 11.04 (32/64 bit) SuSE Linux Enterprise Desktop 10, 11 (32/64 bit) Debian 4.0, 5.0, 6.0 (32/64 bit) CPU Pentium IV 2.4GHz (Intel Core™2) RAM 512 MB (1 GB) Free HDD space 1 GB (2 GB) 5.
Specifications Unix Items Operating system Requirements Sun Solaris 9, 10, 11 (x86, SPARC) HP-UX 11.0, 11i v1, 11i v2, 11i v3 (PA-RISC, Itanium) IBM AIX 5.1, 5.2, 5.3, 5.4, 6.1, 7.1 Free HDD space Up to 100 MB 5.
Specifications 4 Network environment You need to set up the network protocols on the machine to use it as your network machine. The following table shows the network environments supported by the machine. Items Specifications Network interface • Ethernet 10/100 Base-TX Wired Lan Network operating system • Windows 2000/Server 2003 /Server 2008/XP/Vista/7/Server 2008 R2 • Various Linux OS • Mac OS X 10.4 ~ 10.
Dell technical support policy Technician-assisted technical support requires the cooperation and participation of the customer in the troubleshooting process and provides for restoration of the Operating System, application software, and hardware drivers to the original default configuration as shipped from Dell, as well as the verification of appropriate functionality of the printer and all Dell-installed hardware.
Contacting Dell You can access Dell Support at www.dell.com/support. Select your region on the WELCOME TO DELL SUPPORT page, and fill in the requested details to access help tools and information. You can contact Dell electronically using the following addresses: • • • support.euro.dell.com (Europe only) Electronic Quote Service - apmarketing@dell.com (Asian/Pacific countries only) - sales_canada@dell.com (Canada only) World Wide Web - www.dell.com/ - www.dell.
Warranty and return policy Dell Inc. (“Dell”) manufactures its hardware products from parts and components that are new or equivalent to new in accordance with industry-standard practices. For information about the Dell warranty for your printer, refer to the Product Information Guide. 5.
Regulatory information This machine is designed for a normal work environment and certified with several regulatory statements. When using this product, these basic safety precautions should always be followed to reduce risk of fire, electric shock, and injury to persons: 5 Laser safety statement The printer is certified in the U.S.
Regulatory information 6 8 Ozone safety Power saver This product’s ozone emission rate is under 0.1 ppm. Because ozone is heavier than air, keep the product in a place with good ventilation. This printer contains advanced energy conservation technology that reduces power consumption when it is not in active use. When the printer does not receive data for an extended period of time, power consumption is automatically lowered. 7 ENERGY STAR and the ENERGY STAR mark are registered U.S. marks.
Regulatory information 10 Correct disposal of this product (Waste electrical & electronic equipment) (Applicable in countries with separate collection systems) (The United States of America only) Dispose unwanted electronics through an approved recycler. To find the nearest recycling location, go to our website: www.Dell.
Regulatory information 13 • Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. • Consult the dealer or experienced radio TV technician for help. Radio frequency emissions FCC information to the user This device complies with Part 15 of the FCC Rules.
Regulatory information 14 United States of America Wireless devices are not user serviceable. Do not modify them in any way. Modification to a wireless device will void the authorization to use it. Contact manufacturer for service. Federal Communications Commission (FCC) Intentional emitter per FCC Part 15 Low power, Radio LAN devices (radio frequency (RF) wireless communication devices), operating in the 2.4 GHz/5 GHz Band, may be present (embedded) in your printer system.
Regulatory information 15 18 Russia only Thailand only 19 Canada only This product meets the applicable Industry Canada technical specifications. / Le present materiel est conforme aux specifications techniques applicables d’Industrie Canada. 16 Germany only 17 The Ringer Equivalence Number (REN) is an indication of the maximum number of devices allowed to be connected to a telephone interface.
Regulatory information 20 21 Fax Branding The Telephone Consumer Protection Act of 1991 makes it unlawful for any person to use a computer or other electronic device to send any message via a telephone facsimile machine unless such message clearly contains in a margin at the top or bottom of each transmitted page or on the first page of the transmission the following information: 1 the date and time of transmission 2 identification of either business, business entity or individual sending the message; and
Regulatory information FCC Regulations state that changes or modifications to this equipment not expressly approved by the manufacturer could void the user’s authority to operate this equipment. In the event that terminal equipment causes harm to the telephone network, the telephone company should notify the customer that service may be stopped. However, where prior notice is impractical, the company may temporarily cease service, providing that they: a promptly notify the customer.
Regulatory information 23 If you cut off the moulded plug, get rid of it straight away.You cannot rewire the plug and you may receive an electric shock if you plug it into a socket. Declaration of conformity (European countries) Approvals and Certifications Important warning: You must earth this machine.
Regulatory information EC Certification Wireless devices that may be in your system are only qualified for use in the European Union or associated areas if a CE mark with a Notified Body Registration Number and the Alert Symbol is on the system label.
Regulatory information 24 Israel only 25 Regulatory compliance statements The power output of the wireless device or devices that may be embedded in your printer is well below the RF exposure limits as known at this time. Because the wireless devices (which may be embedded into your printer) emit less energy than is allowed in radio frequency safety standards and recommendations, manufacturer believes these devices are safe for use.
Regulatory information In environments where the risk of interference to other devices or services is harmful or perceived as harmful, the option to use a wireless device may be restricted or eliminated. Airports, Hospitals, and Oxygen or flammable gas laden atmospheres are limited examples where use of wireless devices may be restricted or eliminated.
Copyright Information in this document is subject to change without notice. ©2013 Dell Inc. All rights reserved. Reproduction of these materials in any manner whatsoever without the written permission of Dell Inc. is strictly forbidden. Trademarks used in this text: Dell, the Dell logo, and Dell Toner Management System are trademarks of Dell Inc.
User’s Guide Dell B1265dfw ADVANCED ADVANCED This guide provides information about installation, advanced configuration, operation and troubleshooting on various OS environments. Some features may not be available depending on models or countries. BASIC This guide provides information concerning installation, basic operation and troubleshooting on windows.
ADVANCED 1. Software Installation Installation for Mac 129 Reinstallation for Mac 130 Installation for Linux 131 Reinstallation for Linux 132 2. Using a Network-Connected Machine Copy menu 178 Fax menu 182 System setup 185 4.
ADVANCED 6.
1. Software Installation This chapter provides instructions for installing essential and helpful software for use in an environment where the machine is connected via a cable. A locally connected machine is a machine directly attached to your computer using the cable. If your machine is attached to a network, skip the following steps below and go on to installing a network connected machine’s driver (see "Installing driver over the network" on page 138).
Installation for Mac 1 Make sure that the machine is connected to your computer and powered on. 10 Select Direct Connection using USB cable on the Printer Connection Typeand click Continue. 2 Insert the supplied software CD into your CD/DVD drive. 11 Click Add Printer button to select your printer and add it to your printer list. • 12 3 After the installation is finished, click Close or Restart. Double-click the CD/DVD icon that appears on your Mac desktop.
Reinstallation for Mac If the printer driver does not work properly, uninstall the driver and reinstall it. 1 2 3 4 5 Open the Applications folder > Dell > Printer Software Uninstaller. To uninstall printer software, click Continue. Check the program you want to delete and click Uninstall. Enter the password and click OK. After the uninstallation is finished, click Close. If a machine has already been added, delete it from the Print Setup Utility or Print & Fax. 1.
Installation for Linux You need to download Linux software packages from the Dell website to install the printer software (www.dell.com/support). 1 Installing the Unified Linux Driver 1 Make sure that the machine is connected to your computer and powered on. 2 When the Administrator Login window appears, type “root” in the Login field and enter the system password.
Reinstallation for Linux If the printer driver does not work properly, uninstall the driver and reinstall it. 1 Make sure that the machine is connected to your computer and powered on. 2 When the Administrator Login window appears, type “root” in the Login field and enter the system password. You must log in as a super user (root) to uninstall the printer driver. If you are not a super user, ask your system administrator. 3 Open Terminal program.
2. Using a NetworkConnected Machine This chapter gives you step-by-step instructions for setting up a network connected machine and software. • Useful network programs 134 • Wired network setup 135 • Installing driver over the network 138 • IPv6 configuration 145 • AirPrint 148 • Google Cloud Print™ 149 • Wireless network setup 152 Supported optional devices and features may differ according to your model (see "Features" on page 7).
Useful network programs There are several programs available to setup the network settings easily in a network environment. For the network administrator especially, managing several machines on the network is possible. Before using the programs below, set the IP address first. 2 SetIP wired network setup This utility program allows you to select a network interface and manually configure the IP addresses for use with the TCP/IP protocol. • See "IPv4 configuration using SetIP (Windows)" on page 135.
Wired network setup 3 Printing a network configuration report You can print Network Configuration Report from the machine’s control panel that will show the current machine’s network settings. This will help you to set up a network. Press the (Menu) button on the control panel and select Network > Network Config.. First, you have to set up an IP address for network printing and managements.
Wired network setup 7 Enter the machine’s new information into the configuration window as follows. In a corporate intranet, you may need to have this information assigned by a network manager before proceeding. IPv4 configuration using SetIP (Mac) Before using the SetIP program, disable the computer firewall from System Preferences > Security > Firewall. The following instructions may vary from your model. 1 2 3 Connect your machine to the network with a network cable.
Wired network setup 9 10 Enter the password and click OK. IPv4 configuration using SetIP (Linux) Select Network Connection on the Printer Connection Type and click Set IP Address button. Before using the SetIP program, disable the computer firewall from System Preferences or Administrator. 11 Click the icon (third from the left) in the SetIP window to open the TCP/IP configuration window. 12 Enter the machine’s new information into the configuration window.
Installing driver over the network • The machine that does not support the network interface, it will not be able to use this feature (see "Rear view" on page 18). For Windows 8, If the installation window does not appear, from Charms, select Search > Apps and search for Run. Type in X:\Setup.exe, replacing “X” with the letter that represents your CD/DVD drive and click OK. If “Tap to choose what happens with this disc.” pop-up window appears, click the window and select Run Setup.exe.
Installing driver over the network 4 Choose Ethernet. 5 Make sure that the machine is connected to the network and powered on. Also, your machine’s IP address should have been set. Click Next. 6 The searched machines will be shown on the screen. Select the one you wish to use and click Next. If you cannot find your machine in network, turn off the firewall and click Update. For Windows operating system, Start > Control Panel and start windows firewall, and set this option unactivated.
Installing driver over the network From the Windows 8 Start Screen 4 You can print a Network Configuration Report from the machine’s control panel that will show the current machine’s host name. • Dell Printer Experience app can only be used in the Start screen when V4 driver is installed. The V4 driver is automatically downloaded from the Windows Update if your computer is connected to the Internet. If not, you can manually download the V4 driver from Dell website, www.Dell.
Installing driver over the network 5 6 7 8 Click Continue. 17 After the installation is finished, click Close or Restart. Read the license agreement and click Continue. Click Agree to agree to the license agreement. Click Install. All components necessary for machine operations will be installed. If you click Customize, you can choose individual components to install. 9 10 Enter the password and click OK. 11 Click Add Printer button to select your printer and add it to your printer list.
Installing driver over the network 7 Linux You need to download Linux software packages from the Dell website to install the printer software (www.dell.com or www.dell.com/support > find your product > Support or Downloads). 10 11 12 Input the printer description and Next. After the machine is added, click Finish. When installation is done, click Finish.
Installing driver over the network 8 UNIX 4 Unpack the UNIX printer driver package. For example, on IBM AIX, use the following commands. “gzip -d < enter the package name | tar xf -” • Make sure your machine supports the UNIX operating system before installing the UNIX printer driver (see "Operating System" on page 7). • The commands are marked with “”, when typing the commands, do not type “”. 5 6 Go to the unpacked directory. Run the install script. “.
Installing driver over the network Uninstalling the printer driver package The utility should be used to delete the printer installed in the system. a Run “uninstallprinter” command from the terminal. It will open the Uninstall Printer Wizard. The installed printers are listed in the drop-down list. b Select the printer to be deleted. c Click Delete to delete the printer from the system. d Execute the “. /install –d” command to uninstall the whole package. e To verify removal results, execute the “.
IPv6 configuration IPv6 is supported properly only in Windows Vista or higher. 7 If the machine does not work in the network environment, activate IPv6. Refer to the next section followed by. If the IPv6 network seems to not be working, set all the network setting to the factory defaults and try again. In the IPv6 network environment, follow the next procedure to use the IPv6 address. 9 From the control panel 1 2 3 Connect your machine to the network with a network cable.
IPv6 configuration Setting IPv6 addresses 10 From the Embedded Web Service The machine supports the following IPv6 addresses for network printing and managements. • Link-local Address: Self-configured local IPv6 address (Address starts with FE80). • Stateless Address: Automatically configured IPv6 address by a network router. • Stateful Address: IPv6 address configured by a DHCPv6 server. • Manual Address: Manually configured IPv6 address by a user.
IPv6 configuration 7 Enter the rest of the address (e.g.,:3FFE:10:88:194::AAAA. “A” is the hexadecimal 0 through 9, A through F). 8 9 Choose the DHCPv6 configuration. Click the Apply button. Using Embedded Web Service 1 Start a web browser, such as Internet Explorer, that supports IPv6 addressing as a URL.
AirPrint AirPrint allows you to wirelessly print directly from an iPhone, iPad, or iPod touch running iOS 4.2 or later. 5 When the Embedded Web Service window opens, click Settings > Network Settings. 6 Click Raw TCP/IP, LPR, IPP or mDNS . You can enable the IPP protocol or mDNS protocol. 11 Setting up AirPrint Bonjour(mDNS) and IPP protocols are required on your machine to use the AirPrint feature. You can enable the AirPrint feature by one of the following methods.
Google Cloud Print™ Google Cloud Print™ is a service that allows you to print to a printer using your smart phone, tablet, or any other web-connected devices. Just register your Google account with the printer, and you are ready to use the Google Cloud Print™ service. You can print your document or email with Chrome OS, Chrome browser, or a Gmail™/ Google Docs™ application on your mobile device, so you don’t need to install the printer driver on the mobile device.
Google Cloud Print™ 10 11 Click Finish printer registration. Printing from an application on mobile device Click Manage your printers. The following steps are an example of using the Google Docs™ app from Android mobile phone. Now your printer is registered with Google Cloud Print™ service. Google Cloud Print™-ready devices will appear in the list. 1 Install the Cloud Print application on your mobile device.
Google Cloud Print™ Printing from the Chrome browser The following steps are an example of using the Chrome browser. 1 2 3 4 5 6 Run Chrome. Open the document or email that you want to print. Click the wrench icon in the browser’s top right corner. Click Print. A new tab for printing appears. Select Print with Google Cloud Print. Click the Print button. 2.
Wireless network setup • Make sure your machine supports wireless networking. Wireless networking may not be available depending on the model. • If the IPv6 network seems to not be working, set all the network settings to the factory defaults and try again. Wireless network name and network key Wireless networks require higher security, so when an access point is first set up, a network name (SSID), the type of security used, and a Network Key are created for the network.
Wireless network setup 16 Introducing wireless set up methods You can set wireless settings either from the machine or the computer. Choose the setting method from the below table. Some wireless network installation types may not be available depending on the model or country. Set up method From the machine’s control panel Connecting method Using the WPS (recommended) ( From the computer • See "Using the WPS button" on page 154.
Wireless network setup Choosing your type 17 Using the WPS button There are two methods available to connect your machine to a wireless network If your machine and an access point (or wireless router) support Wi-Fi Protected Setup™ (WPS), you can easily configure the wireless network settings by pressing the (WPS) button on the control panel without a computer. • If you want to use the wireless network using the infrastructure mode, make sure that the network cable is disconnected from the machine.
Wireless network setup Connecting in PBC mode 1 2 3 You need to enter the eight-digit PIN within two minutes on the computer that is connected to the access point (or wireless router). Press and hold the (WPS) button on the control panel for about 2 - 4 seconds until the status LED blinks quickly. The LED blinks slowly for up to two minutes until you enter the eightdigit PIN. The machine starts connecting to the wireless network.
Wireless network setup Canceling the connection process 18 Setup using Windows To cancel the wireless network connection when the machine is connecting to the wireless network, press and release the (power/cancel) button on the control panel. You need to wait 2 minutes to re-connect to the wireless network. Disconnecting from a network To disconnect the wireless network connection, press the the control panel for more than two seconds.
Wireless network setup • For Windows 8, 5 Choose Wireless. 6 The software searches for printers. If the installation window does not appear, from Charms, select Search > Apps and search for Run. Type in X:\Setup.exe, replacing “X” with the letter that represents your CD/DVD drive and click OK. If “Tap to choose what happens with this disc.” pop-up window appears, click the window and select Run Setup.exe. 4 Click New Printer. 2.
Wireless network setup 7 Set your printer name and click Next. 9 After the installation is finished, a window asking you to print a test page appears. If you want to print a test page, click Print a test page. Otherwise, just click Next and go to step 10. 10 8 Click Finish. Setup installing printer software. 2.
Wireless network setup Access point via USB cable in Windows • Items to prepare - Access point - Network-connected computer - Software CD that was provided with your machine - The machine installed with a wireless network interface - USB cable 1 2 Check whether the USB cable is connected to the machine. Turn on your computer, access point, and machine. 3 Insert the supplied software CD into your CD/DVD drive. The software CD should automatically run and an installation window will appear.
Wireless network setup 4 Click New Printer. 6 Click Next 5 Choose Wireless. 7 The software searches the wireless network. If the search has failed, you may check if the USB cable is properly connected between the computer and machine, and follow the instructions on the window. 2.
Wireless network setup 8 After searching, the window shows the wireless network devices. Select the name (SSID) of the access point you are using and click Next. If you cannot find the network name you want to choose, or if you want to set the wireless configuration manually, click (Plus) button. • Enter the wireless Network Name: Enter the SSID of access point you want (SSID is case-sensitive). • Operation Mode: Select Infrastructure. • Authentication: Select an authentication type.
Wireless network setup 9 10 11 When the wireless network setting is completed, disconnect the USB cable between the computer and machine. Click Next. Click Next when the Install Printer Driver window appear. After the installation is finished, a window asking you to print a test page appears. If you want to print a test page, click Print a test page. 1 2 3 If the test page prints out correctly, click Yes. Click Finish. Insert the supplied software CD into your CD/DVD drive.
Wireless network setup 5 Choose Wireless. • Enter the wireless Network Name: Enter the SSID name you want (SSID is case-sensitive). • Operation Mode: Select ad hoc. • Channel: Select the channel. (Auto Setting or 2412 MHz to 2467 MHz). • Authentication: Select an authentication type. Open System: Authentication is not used, and encryption may or may not be used, depending on the need for data security. Shared Key: Authentication is used. A device that has a proper WEP key can access the network.
Wireless network setup 9 The Confirm Wireless Network Settings window appears. Click the settings and click Next. If the IP address assignment method is DHCP, check if DHCP is shown in the Confirm Wireless Network Settings window. If it shows Static, click Change TCP/IP to change the assignment method to Receive IP address automatically (DHCP). • Use static address If the IP address assignment method is Static, check if Static is shown in the Confirm Wireless Network Settings window.
Wireless network setup 14 After the installation is finished, a window asking you to print a test page appears. If you want to print a test page, click Print a test page. 19 Setup using Mac Otherwise, just click Next and go to step 16. • 15 If the test page prints out correctly, click Yes. If not, click No to reprint it. 16 Click Finish.
Wireless network setup 7 8 9 Read the license agreement and click Continue. Click Agree to agree to the license agreement. When the message that warns that all applications will close on your computer appears, click Continue. WPA Personal or WPA2 Personal: Select this option to authenticate the print server based on WPA Pre-Shared Key. This uses a shared secret key (generally called Pre- Shared Key pass phrase) that is manually configured on the access point and each of its clients.
Wireless network setup 13 The window shows the wireless network settings and check if settings are right. Click Next. • 15 For the DHCP method If the IP address assignment method is DHCP, check if DHCP is shown in the window. If it shows Static, click Change TCP/IP to change the assignment method to DHCP. • Wireless network setting is completed. To print from a Wi-Fi Direct supported mobile device, set the Wi-Fi Direct Option (see "Setting up WiFi Direct" on page 170).
Wireless network setup - The machine installed with a wireless network interface - USB cable 1 Make sure that the machine is connected to your network and powered on. 2 3 Insert the supplied software CD into your CD/DVD drive. Double-click the CD/DVD icon that appears on your Mac desktop. • 4 5 6 7 8 For Mac OS X 10.8 or higher, Double-click the CD/DVD icon that appears on your Finder. The software searches the wireless network devices.
Wireless network setup • Network Key: Enter the encryption network key value. • For the DHCP method If the IP address assignment method is DHCP, check if DHCP is shown in the Confirm Wireless Network Settings window. If it shows Static, click Change TCP/IP to change the assignment method to Receive IP address automatically (DHCP). • Confirm Network Key: Confirm the encryption network key value. • WEP Key Index: If you are using WEP Encryption, select the appropriate WEP Key Index.
Wireless network setup 20 21 Turning the Wi-Fi network on/off 1 2 Check whether the machine is connected to the network. Start a web browser such as Internet Explorer, Safari, or Firefox and enter your machine’s new IP address in the browser window. For example, 3 4 Setting the Wi-Fi Direct for mobile printing Wi-Fi Direct is an easy-to-setup peer-to-peer connecting between method for your printer and a mobile device that provides a secure connection and better throughput than ad hoc mode.
Wireless network setup - Windows user ▪ IP Address: Enter the IP address of the printer. This IP address is used only for the local network and not for the infrastructure wired or wireless network. We recommend using the default local IP address (the default local IP address of the printer for Wi-Fi Direct is 192.168.3.1 ) ▪ Group Owner: Activate this option to assign the printer the Wi-Fi Direct group’s owner. The Group Owner acts similar to a wireless access point.
Wireless network setup Connecting Failure - General Connection Error 22 Troubleshooting for wireless network • Your computer is not receiving a signal from your machine. Check the USB cable and your machine’s power. Problems during setup or driver installation Connecting Failure - Connected Wired Network Printers Not Found • Your machine may not be turned on. Turn on your computer and the machine. • USB cable is not connected between your computer and machine.
Wireless network setup Then the machine’s network information should be as below: • For Windows Server 2008/Vista, select Control Panel > Hardware and Sound > Printers. • For Windows 7, select Control Panel > Devices and Printers. • For Windows Server 2008 R2, select Control Panel > Hardware > Devices and Printers. c Right-click your machine. d For Windows XP/2003/2008/Vista, press Properties. For Windows 7 and Windows Server 2008 R2, from context menus, select the Printer properties.
Wireless network setup • Check whether firewall software (V3 or Norton) is blocking the communication. • If the computer and the machine are connected on the same network and it cannot be found when searching, firewall software might be blocking the communication. Refer to the user's guide for the software to turn it off and try searching for the machine again.
3. Useful Setting Menus This chapter explains how to browse the current status of your machine, and the method of setting for advanced machine setup.
Before you begin reading a chapter This chapter explains all the features available for this series' models to help users easily understand the features.You can check the features available for each model in the Basic Guide (see "Menu overview" on page 28).The following are tips for using this chapter • The control panel provides access to various menus to set up the machine or use the machine’s functions.
Print menu Some menus may not appear in the display depending on options or models. If so, it is not applicable to your machine (see "Menu overview" on page 28). Item Emulation Description Sets the emulation type and option. To change the menu options: • Press Item Orientation Duplex (Menu) > Print Setup on the control panel. Description Selects the direction in which information is printed on a page. To print on both sides of the paper, choose the binding edge.
Copy menu 1 Item Copy feature Some menus may not appear in the display depending on options or models. If so, it is not applicable to your machine (see "Menu overview" on page 28).
Copy menu Item Description Item Your machine can print 2-sided originals on one sheet. Prints a single-page document onto 4 (Poster 2x2), 9 (Poster 3x3), or 16 (Poster 4x4) sheets of paper, for the purpose of pasting the sheets together to form one poster-size document. The machine prints one side of the original on the upper half of the paper and the other side on the lower half without reducing the size of the original. This feature is helpful for copying a small-sized item such as business card.
Copy menu Item Description Item Prints multiple original images on a single page. The number of images is automatically determined by the original image and the paper size. Description You can set the machine to print copies on both sides of paper. • Off: Prints in normal mode. • 1->2Side Short 2 Duplex Layout > Clone Copy 3 • This copy feature is available only when you place originals on the scanner glass.
Copy menu 2 Copy Setup Some menus may not appear in the display depending on options or models. If so, it is not applicable to your machine (see "Menu overview" on page 28). To change the menu options: Press (copy) > Item Change Default (Menu) > Copy Setup on the control panel. Description Resets the value or setting to the printer’s out-of-box state. 3.
Fax menu 3 Item Fax Feature Description Sends a fax to multiple destinations (see "Sending a fax to multiple destinations" on page 61). Some menus may not appear in the display depending on options or models. If so, it is not applicable to your machine (see "Menu overview" on page 28). Multi Send You cannot send a color fax using this feature. Sets your machine to send a fax at a later time when you will not be present (see "Delaying a fax transmission" on page 219).
Fax menu Item Secure Receive Add Page Cancel Job Description Stores the received fax in memory without printing out. To print received documents, you need to enter the password. You can prevent your received faxes from being accessed by unauthorized people (see "Receiving in secure receiving mode" on page 225). Adds additional documents to a reserved delay fax job (see "Adding documents to a reserved fax" on page 219).
Fax menu 5 Item Receiving setup Some menus may not appear in the display depending on options or models. If so, it is not applicable to your machine (see "Menu overview" on page 28). Auto Reduction Automatically reduces an incoming fax page to fit the size of the paper loaded in the machine. Discard Size Discards a specific length from the end of the received fax. Junk Fax Setup Blocks any unwanted faxes that you stored in the memory as junk fax numbers.
System setup 6 Item Machine setup Description Sets how long the machine waits before going to power save mode. Some menus may not appear in the display depending on options or models. If so, it is not applicable to your machine (see "Menu overview" on page 28). PowerSave You can set the condition to wake up from power-save mode. Set the item on. To change the menu options: • Press (Menu) > System Setup > Machine Setup on the control panel.
System setup Item Description Item Allows you to save print resources and enables ecofriendly printing. Determine whether or not the machine continues printing when it detects the paper does not match the paper settings. Auto Continue • Default Mode: Select whether to turn the Eco mode on or off. • Off: If a paper mismatch occurs, the machine waits until you insert the correct paper. • On: If a paper mismatch occurs, an error message will display.
System setup 7 8 Paper setup Sound / Volume Some menus may not appear in the display depending on options or models. If so, it is not applicable to your machine (see "Menu overview" on page 28). Some menus may not appear in the display depending on options or models. If so, it is not applicable to your machine (see "Menu overview" on page 28). To change the menu options: To change the menu options: • • Press (Menu) > System Setup > Paper Setup on the control panel.
System setup 9 Item Description Report Turns on or off the sounds from the telephone line through the speaker, such as a dial tone or a fax tone. With this option set to Comm. which means the speaker is on until the remote machine answers. Speaker You can adjust the volume level using On Hook Dial. You can adjust the speaker volume only when the telephone line is connected. To change the menu options: a Press • (fax) on the control panel. b Press On Hook Dial. A dial tone sounds from the speaker.
System setup 10 Item Description Maintenance Fax Send Prints a transmission report including the fax number, the number of pages, the elapsed time of the job, the communication mode, and the communication results for fax job. You can set up your machine to automatically print a transmission confirmation report after each fax job. Fax Sent Prints information on the faxes you have recently sent. Fax Received Prints information on the faxes you have recently received.
System setup 11 Item Clear setting Some menus may not appear in the display depending on options or models. If so, it is not applicable to your machine (see "Menu overview" on page 28). Description Address Book Clears all of the fax speed dial numbers entries stored in memory. Fax Sent Clears all records of sent faxes. Fax Received Clears all records of received faxes. To change the menu options: • Press (Menu) > System Setup > Clear Setting on the control panel.
System setup 12 Network setup Some menus may not appear in the display depending on options or models. If so, it is not applicable to your machine (see "Menu overview" on page 28). • Press (Menu)> Network on the control panel, Option Description Selects the appropriate protocol and configure parameters to use the network environment. TCP/IP (IPv4) There are lots of parameters to be set. If you are not sure, leave as is, or consult the network administrator.
4. Special Features This chapter explains special copying, scanning, faxing, and printing features. • Altitude adjustment 193 • Entering various characters 194 • Setting up the fax address book 195 • Printing features 199 • Scan features 211 • Fax features 217 • The procedures in this chapter are mainly based on Windows 7. • It may be necessary to press OK to navigate to lower-level menus for some models.
Altitude adjustment Print quality is affected by atmospheric pressure, which is determined by the height of the machine above sea level. The following information will guide you on how to set your machine for the best print quality. Before you set the altitude value, determine the altitude where you are. 4,000 m (13,123 ft) 1 3,000 m (9,842 ft) 2 2,000 m (6,561 ft) 3 1,000 m (3,280 ft) 4 0 1 2 3 4 • High 3 High 2 High 1 Normal For Windows and Mac users, see "Device Settings" on page 235.
Entering various characters As you perform various tasks, you may need to enter names and numbers. For example, when you set up your machine, you enter your name or your company’s name, and the fax number. When you store fax numbers in memory, you may also enter the corresponding names. 1 Entering alphanumeric characters Press the button until the correct letter appears on the display. For example, to enter the letter O, press 6, labeled with MNO.
Setting up the fax address book You can set up speed number with the fax numbers you use frequently via Embedded Web Service and then easily and quickly enter fax numbers by entering the location numbers assigned to them in address book. 4 Using speed dial numbers When you are prompted to enter a destination number while sending a fax, enter the speed dial number at which you stored the number you want. 3 Registering a speed dial number 1 2 Select (fax) > the control panel.
Setting up the fax address book 5 6 Editing speed dial numbers 1 Select (fax) > the control panel. (Address Book) > New & Edit > Speed Dial on 2 3 4 5 Enter the speed dial number you want to edit and press OK. Registering a group dial number 1 Select (fax) > the control panel. (Address Book) > New & Edit > Group Dial on 2 Enter a group dial number and press OK. Change the name and press OK.
Setting up the fax address book 7 8 Editing group dial numbers 1 Select (fax) > the control panel. (Address Book) > New & Edit > Group Dial on 2 3 Enter the group dial number you want to edit and press OK. Enter a new speed dial number to add and press OK, then Add? appears. Enter a speed dial number stored in the group and press OK, Delete? appears. 4 5 6 7 Press OK to add or delete the number. Searching address book for an entry There are two ways to search for a number in memory.
Setting up the fax address book 9 Printing address book You can check your 1 2 Select ct (Address Book) settings by printing a list. (fax) > (Address Book) > Print on the control panel. The machine begins printing. 4.
Printing features 11 Setting your machine as a default machine For basic printing features, refer to the Basic Guide (see "Basic printing" on page 49). 1 2 3 4 10 Changing the default print settings 1 2 3 4 Click the Windows Start menu. Click the Windows Start menu. Select Control Panel > Devices and Printers. Select your machine. Right-click your machine and select Set as Default Printer. Select Control Panel > Devices and Printers.
Printing features Printing to a file (PRN) You will sometimes need to save the print data as a file. 1 Check the Print to file box in the Print window. If you type in only the file name, the file is automatically saved in My Documents, Documents and Settings, or Users. The saved folder may differ, depending on your operating system or the application you are using. Understanding special printer features You can use advanced printing features when using your machine.
Printing features Item Multiple Pages per Side Poster Printing Item Description Selects the number of pages to print on a single sheet of paper. To print more than one page per sheet, the pages will be reduced in size and arranged in the order you specify. You can print up to 16 pages on one sheet. Prints a single-page document onto 4 (Poster 2x2), 9 (Poster 3x3), or 16 (Poster 4x4) sheets of paper, for the purpose of pasting the sheets together to form one poster-size document.
Printing features Item Double-sided Printing Description Print on both sides of a sheet of paper (manual). Before printing, decide how you want your document oriented. Item Double-sided Printing Description • None: Disables this feature. • Long Edge: This option is the conventional layout used in bookbinding. • You can use this feature with Letter, Legal, A4, US Folio or Oficio sized paper • If your machine does not have a duplex unit, you should complete the printing job manually.
Printing features Item Watermark (Creating a watermark) Watermark (Editing a watermark) Description a To change the print settings from your software application, access Printing Preferences. b Click the Advanced tab, select Edit from the Watermark drop-down list. The Edit Watermarks window appears. c Enter a text message in the Watermark Message box. You can enter up to 256 characters. The message displays in the preview window.
Printing features Item Overlaya Description This option is available only when you use the SPL/ PCL printer driver. An overlay is text and/or images stored in the computer hard disk drive (HDD) as a special file format that can be printed on any document. Overlays are often used to take the place of letterhead paper. Rather than using preprinted letterhead, you can create an overlay containing exactly the same information that is currently on your letterhead.
Printing features Item Overlay (Using a page overlay) Description a Click the Advanced tab. b Select the desired overlay from the Text dropdown list. c If the overlay file you want does not appear in the Text drop-down list, select Edit... from the list and click Load. Select the overlay file you want to use. If you have stored the overlay file you want to use in an external source, you can also load the file when you access the Open window. After you select the file, click Open.
Printing features Changing printer settings 13 Mac printing You can use advanced printing features when using your machine. Some features may not be available depending on models or options. It means that the features are not supported. Printing a document When you print with a Mac, you need to check the printer driver settings in each application you use. Follow the steps below to print from a Mac: 1 2 Open the document to print.
Printing features Using help 14 Linux printing Click the question mark on the bottom-left corner of the window and click on the topic you want to know about. A pop-up window appears with information about that option's feature, which is provided from the driver. Some features may not be available depending on models or options. It means that the features are not supported. Printing from applications There are a lot of Linux applications that allow you to print using Common UNIX Printing System (CUPS).
Printing features 7 8 Change other printing options in each tab, if necessary. 1 If necessary, switch to Printers configuration. Click Print. Automatic/manual duplex printing may not be available depending on models. You can alternatively use the lpr printing system or other applications for odd-even printing. Open the Unified Driver Configurator. 2 3 Select your machine on the available printers list and click Properties. The Printer Properties window appears.
Printing features 15 Unix printing To take advantage of the printer features provided by your printer driver, press Properties. Some features may not be available depending on models or options. It means that the features are not supported (see "Features" on page 7). 5 Press OK to start the print job. Changing the machine settings Proceeding the print job After installing the printer, choose any of the image, text, PS files to print. 1 Execute “printui ” command.
Printing features Printer-Specific Settings tab Automatic/manual duplex printing may not be available depending on models. You can alternatively use the lpr printing system or other applications for odd-even printing. • Multiple pages: Print several pages on one side of the paper. • Page Border: Choose any of the border styles (e.g., Single-line hairline, Double-line hairline) Select various options in the JCL and General frames to customize various settings.
Scan features • • For basic scanning features, refer to the Basic Guide (see "Basic scanning" on page 59). • This feature may not be available depending on model or optional goods (see "Features" on page 7). • The maximum resolution that can be achieved depends upon various factors, including computer speed, available disk space, memory, the size of the image being scanned, and bit depth settings.
Scan features 5 18 Scanning from network connected machine Scanned image is saved in computer’s C:\Users\users name\Pictures\folder. The saved folder may differ, depending on your operating system or the application you are using. Make sure the printer driver is installed on your computer using the software CD, since the printer driver includes the scan program (see "Installing the driver locally" on page 23).
Scan features 20 Scanning using the WIA driver Your machine supports the Windows Image Acquisition (WIA) driver for scanning images. WIA is one of the standard components provided by Microsoft Windows 7 and works with digital cameras and scanners. Unlike the TWAIN driver, the WIA driver allows you to scan and easily adjust images without using additional software: The WIA driver works only on Windows OS (not supported Windows 2000) with a USB port.
Scan features Scanning from network connected machine 22 Mac scanning Scanning from USB connected machine 1 2 3 1 2 Make sure that your machine is connected to a network. 3 4 Start Applications and click Image Capture. Make sure that the machine is connected to your computer and powered on. Place a single document face down on the document glass, or load the documents face up into the document feeder (see "Loading originals" on page 46).
Scan features • If scanning does not operate in Image Capture, update Mac OS to the latest version. 4 Select the scanner on the list. 5 6 Click Properties. 7 From the Scanner Properties window, click Preview. • For more information, refer to the Image Capture’s help. • You can also scan using TWAIN-compliant software, such as Adobe Photoshop. 23 Linux scanning Scanning 1 Make sure that the machine is connected to your computer and powered on.
Scan features 8 The document is scanned and the image preview appears in the Preview Pane. Editing an image with Image Manager The Image Manager application provides you with menu commands and tools to edit your scanned image. 9 10 11 Drag the pointer to set the image area to be scanned in the Preview Pane. Select the option you want. Scan and save your scanned image. For later use, you can save as your scan settings and add it to the Job Type drop-down list. 4.
Fax features 25 Redialing the fax number For basic faxing features, refer to the Basic Guide (see "Basic faxing" on page 60). 1 2 24 Automatic redialing (Redial/Pause) button on the control panel. Select the fax number you want. Ten recently sent fax numbers with ten received Caller IDs are shown. When the number you have dialed is busy or there is no answer when you send a fax, the machine automatically redials the number. The redial time depends on the country's factory default setting.
Fax features You can set your machine to print a confirmation report automatically each time sending a fax is completed. Press (fax) > > Sending > Send Report on the control panel. 5 Enter the recipients’ numbers and select the option (Menu) > Fax Setup 27 Sending a fax in the computer You can send a fax from your computer without going to the machine. To send a fax from your computer, the Dell Network PC Fax program must be installed.
Fax features 28 Delaying a fax transmission You can set your machine to send a fax at a later time when you will not be present. You cannot send a color fax using this feature. 1 Place a single document face down on the document glass, or load the documents face up into the document feeder. 2 3 4 5 6 7 Press If you set a time earlier than the current time, the fax will be sent at that time on the following day. 9 The machine returns to ready mode.
Fax features Canceling a reserved fax job 29 Sending a priority fax 1 Press panel. (fax) > (Menu) > Fax Feature > Cancel Job on the control 2 3 Select the fax job you want and press OK. Press OK when Yes highlights. The selected fax is deleted from memory. 4 Press (Stop/Clear) to return to ready mode. This function is used when a high priority fax need to be sent ahead of reserved operations. The original is scanned into memory and immediately transmitted when the current operation is finished.
Fax features 30 31 Forwarding a sent fax to another destination You can set the machine to forward the received or sent fax to other destination by a fax. If you are out of office but have to receive the fax, this feature may be useful. Forwarding a received fax You can set the machine to forward the received or sent fax to other destination by a fax. If you are out of office but have to receive the fax, this feature may be useful.
Fax features 32 • Open with default application: After receiving the fax, open it with default application. • None: After receiving a fax, the machine does not notify the user or opens the application. Receiving a fax in the computer • This feature may not be available depending on model or optional goods (see "Features" on page 7). 5 • To use this feature, set the option on the control panel: Press OK. 33 Press (fax) > control panel.
Fax features 35 To use the Ans/Fax mode, attach an answering machine to the EXT socket on the back of your machine. • DRPD: you can receive a call using the Distinctive Ring Pattern Detection (DRPD) feature. Distinctive Ring is a telephone company service which enables an user to use a single telephone line to answer several different telephone numbers. For further details, see "Receiving faxes using DRPD mode" on page 224. This setting may not be available depending on your country.
Fax features 36 37 Receiving faxes with an extension telephone When you are using an extension telephone connected to the EXT socket, you can receive a fax from someone you are talking to on the extension telephone, without going to the fax machine. When you receive a call on the extension phone and hear fax tones, press the keys *9* on the extension phone. The machine receives the fax. *9* is the remote receive code preset at the factory.
Fax features 38 39 Receiving in secure receiving mode Printing faxes on both sides of the paper • Some menus may not appear on the display depending on options or models. If so, it is not applicable to your machine. This feature may not be available depending on model or optional goods (see "Features" on page 7). • This feature may not be available depending on model or optional goods (see "Features" on page 7). You may need to prevent your received faxes from being accessed by unauthorized people.
Fax features 3 4 Press OK. Press (Stop/Clear) to return to ready mode. 40 Receiving faxes in memory Since your machine is a multi-tasking device, it can receive faxes while you are making copies or printing. If you receive a fax while you are copying or printing, your machine stores incoming faxes in its memory. Then, as soon as you finish copying or printing, the machine automatically prints the fax. If fax is received and being printed, other copy and print jobs cannot be processed at the same time.
5. Useful Management Tools This chapter introduces management tools provided to help you make full use of your machine.
Accessing management tools Dell provides a variety of management tools for Dell printers. 1 2 Make sure that the machine is connected to your computer and powered on. From the Start menu, select Programs or All Programs. • 3 4 5 For Windows 8, from the Charms, select Search > Apps. Find Dell Printers. Under Dell Printers, you can see installed management tools. Click the management tool you want to use.
Using Firmware update utility Firmware Update Utility allows you to maintain your machine by upgrading firmware. 1 2 3 From the Start menu, select Programs or All Programs > Dell > Dell Printers > your printer driver name > Firmware Update Utility. 4 5 Click Browse and select the downloaded firmware file. Download the latest firmware. Click http://www.dell.com/support. If your printer is connected with an USB cable, click USB Connected Printer or Network Connected Printer. Click Update Firmware. 5.
Using Dell Supplies Ordering Utility To order replacement toner cartridges or supplies from Dell: 2 The Dell Supplies Ordering Utility window opens. Availabe for Windows or Mac OS users only. 1 Double-click the Dell Supplies Ordering Utility icon on your desktop. OR From the Start menu, select Programs or All Programs >Dell > Dell Printers > your printer driver name > Dell Supplies Ordering Utility. For Mac, Open the Applications folder > Dell folder > Dell Supplies Ordering Utility. 5.
Using Embedded Web Service 1 2 • Internet Explorer 6.0 or higher is the minimum requirement for Embedded Web Service. • Embedded Web Service explanation in this user’s guide may differ from your machine depending on its options or models. • Network model only (see "Software" on page 7). Click Login on the upper right of the Embedded Web Service website. Type in the ID and Password then click Login.
Using Embedded Web Service • Usage Counters: Shows the usage count by print types: simplex and duplex. Maintenance tab • Current Settings: Shows the machine’s and network’s information. • Print information: Prints reports such as system related reports, e-mail address, and font reports. This tab allows you to maintain your machine by upgrading firmware and setting contact information for sending emails. You can also connect to Dell website or download drivers by selecting the Link menu.
Using Dell Printer Manager • Available for Windows and Mac OS users only (see "Software" on page 7). The screenshot may differ depending on operating system you are using. • For Windows, Internet Explorer 6.0 or higher is the minimum requirement for Dell Printer Manager. Dell Printer Manager is an application that combines Dell machine settings into one location. Dell Printer Manager combines device settings as well as printing environments, settings/actions and launching.
Using Dell Printer Manager Printer information 2 This area gives you general information about your machine. You can check information, such as the machine’s model name, IP address (or Port name), and machine status. You can view the online User’s Guide. Application information 3 Includes links for changing to the advanced settings, preference, help, and about. Contents area Displays information about the selected machine, remaining toner level, and paper.
Using Dell Printer Manager Fax to PC Settings 4 Advanced settings user interface overview The advanced user interface is intended to be used by the person responsible for managing the network and machines. This menu includes settings related to the basic fax functionality of the selected device. • Disable: If Disable is On, incoming faxes will not be received on this device. • Enable Fax Receiving from Device: Enables faxing on the device and allow more options to be set.
Using Dell Printer Status The Dell Printer Status is a program that monitors and informs you of the machine status. Icon • The Dell Printer Status window and its contents shown in this user’s guide may differ depending on the machine or operating system in use. Mean Normal The machine is in ready mode and experiencing no errors or warnings. Warning The machine is in a state where an error might occur in the future. For example, it might be in toner low status, which may lead to toner empty status.
Using Dell Printer Status 2 Option You can set printing job alert related settings. Order Supplies You can order replacement toner cartridge(s) from online. 4 User’s Guide You can view the online User’s Guide. 5 Close Close the window. 3 5.
Using Dell Printer Experience Dell Printer Experience is a Dell application that combines Dell machine settings and machine management into one location. You can set device settings, order supplies, open troubleshooting guides, visit Dell’s web site, and check connected machine information. This application will be automatically downloaded from the Windows Store if the machine is connected to a computer with an Internet connection. The screenshot may differ depending on the model you are using.
Using Dell Printer Experience 7 2 User Guide You can view the online User’s Guide. You need to be connected to the Internet to use this feature. Printing from Windows 8 This section explains common printing tasks from the Start screen. This button opens the Troubleshooting Guide when an error occurs. You can directly open the troubleshooting section in the user’s guide. Order Supplies 3 4 5 Click on this button to order replacement toner cartridges online.
Using Dell Printer Experience 5 Click the Print button to start the print job. Cancelling a print job If the printing job is waiting in the print queue or print spooler, cancel the job as follows: • You can access this window by simply double-clicking the machine icon ( • ) in the Windows task bar. You can also cancel the current job by pressing button on the control panel. (Cancel or Stop/Clear) Opening more settings The screen may appear somewhat different depending on the model or options.
Using Dell Printer Experience Basic tab Advanced tab Basic Paper settings This option allows you to choose the basic printing settings such as copies, orientation, and document type. This option allows you to set the basic paper handling specifications. Eco settings This option allows you to set the various ways to layout your documents. Layout settings This option allows you to choose multiple pages per side to save media. 5.
Using Dell Printer Experience 8 Scanning from Windows 8 7 Click Scan ( )and save the image. • When you place the originals in the ADF (or DADF), Prescan ( This section is for the users with multi-functional printers. ) is not available. • You can skip step 5, if the Prescan option is selected. Scanning with your machine lets you turn pictures and text into digital files that can be stored on your computer.
Using the Linux Unified Driver Configurator The Unified Driver Configurator is a tool primarily intended for configuring machine devices. You need to install Unified Linux Driver to use Unified Driver Configurator (see "Installation for Linux" on page 131). After the driver is installed on your Linux system, the Unified Driver Configurator icon will automatically be created on your desktop. 9 Opening Unified Driver Configurator 1 Double-click the Unified Driver Configurator on the desktop.
Using the Linux Unified Driver Configurator 10 Printers configuration Printers configuration has the two tabs: Printers and Classes. Printers tab View the current system’s printer configuration by clicking on the machine icon button on the left side of the Unified Driver Configurator window. 1 Switches to Printers configuration. 2 Shows all of the installed machines. 3 Shows the status, model name, and URI of your machine.
Using the Linux Unified Driver Configurator Classes tab 11 Ports configuration The Classes tab shows a list of available machine classes. In this window, you can view the list of available ports, check the status of each port and release a port that is stalled in a busy state when its owner has terminated the job for any reason. 1 Shows all of the machine classes. 2 Shows the status of the class and the number of machines in the class. 1 Switches to Ports configuration.
6. Troubleshooting This chapter gives helpful information for what to do if you encounter an error.
Paper feeding problems Condition Suggested solutions Paper jams during printing. Clear the paper jam. Paper sticks together. • Check the maximum paper capacity of the tray. • Make sure that you are using the correct type of paper. • Remove paper from the tray and flex or fan the paper. • Humid conditions may cause some paper to stick together. Multiple sheets of paper do not feed. Different types of paper may be stacked in the tray. Load paper of only one type, size, and weight.
Power and cable connecting problems Condition The machine is not receiving power, or the connection cable between the computer and the machine is not connected properly. Suggested solutions • Connect the machine to the electricity supply first. If the machine has a (Power) button on the control, press it. • Disconnect the machine’s cable and reconnect it. 6.
Printing problems Condition The machine does not print. Possible cause The machine is not receiving power. Suggested solutions Connect the machine to the electricity supply first. If the machine has a (Power) button on the control, press it. The machine is not selected as the default machine. Select your machine as your default machine in Windows. Check the machine for the following: • The cover is not closed. Close the cover. • Paper is jammed.
Printing problems Condition The machine does not print. Possible cause Suggested solutions The machine may be configured incorrectly. Check the Printing Preferences to ensure that all of the print settings are correct. The printer driver may be incorrectly installed. Uninstall and reinstall the machine’s driver. The machine is malfunctioning. Check the display message on the control panel to see if the machine is indicating a system error. Contact a service representative.
Printing problems Condition The machine prints, but the text is wrong, garbled, or incomplete. Pages print, but they are blank. Possible cause Suggested solutions The machine cable is loose or defective. Disconnect the machine cable and reconnect. Try a print job that you have already printed successfully. If possible, attach the cable and the machine to another computer that you know works and try a print job. Finally, try a new machine cable. The wrong printer driver was selected.
Printing problems Condition Possible cause Suggested solutions Before printing, the machine emits vapor near the output tray. Using damp paper can cause vapor during printing. This is not a problem. Just keep printing. The machine does not print special-sized paper, such as billing paper. Paper size and paper size setting do not match. Set the correct paper size in the Custom in Paper tab in Printing Preferences (see "Opening printing preferences" on page 51). The printed billing paper is curled.
Printing quality problems If the inside of the machine is dirty or paper has been loaded improperly, there might be a reduction in print quality. See the table below to clear the problem. Condition Light or faded print Suggested solutions • If a vertical white streak or faded area appears on the page, the toner supply is low. Install a new toner cartridge (see "Replacing the toner cartridge" on page 72). • The paper may not meet paper specifications; for example, the paper may be too moist or rough.
Printing quality problems Condition Toner specks Suggested solutions • The paper may not meet specifications; for example, the paper may be too moist or rough. • The transfer roller may be dirty. Clean the inside of your machine (see "Cleaning the machine" on page 75). A aB bC c A aB bC c A aB bC c A aB bC c A aB bC c Dropouts • The paper path may need cleaning. Contact a service representative (see "Cleaning the machine" on page 75).
Printing quality problems Condition Vertical lines Suggested solutions If black vertical streaks appear on the page: • The surface (drum part) of the toner cartridge inside the machine has probably been scratched. Remove the toner cartridge and install a new one (see "Replacing the toner cartridge" on page 72). If white vertical streaks appear on the page: • The surface of the LSU part inside the machine may be dirty. Clean the inside of your machine (see "Cleaning the machine" on page 75).
Printing quality problems Condition Vertical repetitive defects Suggested solutions If marks repeatedly appear on the printed side of the page at even intervals: • The toner cartridge may be damaged. If you still have the same problem, remove the toner cartridge and, install a new one (see "Replacing the toner cartridge" on page 72). • Parts of the machine may have toner on them. If the defects occur on the back of the page, the problem will likely correct itself after a few more pages.
Printing quality problems Condition Suggested solutions Misformed characters • If characters are improperly formed and producing hollow images, the paper stock may be too slick. Try different paper. Page skew • Ensure that the paper is loaded properly. A aBb A aBb C A aBb C A aBb C A aBb C Cc Curl or wave • Check the paper type and quality. • Ensure that the guides are not too tight or too loose against the paper stack. • Ensure that the paper is loaded properly. • Check the paper type and quality.
Printing quality problems Condition Wrinkles or creases Suggested solutions • Ensure that the paper is loaded properly. • Check the paper type and quality. • Turn the stack of paper over in the tray. Also try rotating the paper 180° in the tray. Back of printouts are dirty • Check for leaking toner. Clean the inside of the machine (see "Cleaning the machine" on page 75). Solid color or black pages • The toner cartridge may not be installed properly. Remove the cartridge and reinsert it.
Printing quality problems Condition Loose toner Suggested solutions • Clean the inside of the machine (see "Cleaning the machine" on page 75). • Check the paper type and quality. • Remove the toner cartridge and then, install a new one (see "Replacing the toner cartridge" on page 72). If the problem persists, the machine may require repair. Contact a service representative.
Printing quality problems Condition Curl Suggested solutions If the printed paper is curled or paper does not feed into the machine: • Turn the stack of paper over in the tray. Also try rotating the paper 180° in the tray. • Change the printer’s paper option and try again. Go to Printing Preferences, click the Paper tab, and set type to Thin (see "Opening printing preferences" on page 51).
Copying problems Condition Suggested solutions Copies are too light or too dark. Adjust the darkness in copy feature to lighten or darken the backgrounds of copies (see "Changing the settings for each copy" on page 55). If the defect still appears after cleaning the machine. set the Copy Feature > Adjust Background > Auto. (see "Menu overview" on page 28). Smears, lines, marks, or spots appear on copies.
Scanning problems Condition The scanner does not work. Suggested solutions • Make sure that you place the original to be scanned face down on the scanner glass, or face up in the document feeder (see "Loading originals" on page 46). • There may not be enough available memory to hold the document you want to scan. Try the Prescan function to see if that works. Try lowering the scan resolution rate. • Check that the machine printer cable is connected properly.
Faxing problems Condition Suggested solutions The machine is not working, there is no display, or the buttons are not working. • Unplug the power cord and plug it in again. No dial tone. • Check that the phone line is properly connected (see "Rear view" on page 18). • Ensure that there is power being supplied to the electrical outlet. • Ensure that the power is turned on. • Check that the phone socket on the wall is working by plugging in another phone.
Faxing problems Condition Suggested solutions Some of the words on an incoming fax are stretched. The fax machine sending the fax had a temporary document jam. There are lines on the originals you sent. Check your scan unit for marks and clean it (see "Cleaning the scan unit" on page 79). The machine dials a number, but the connection with the other fax machine fails. The other fax machine may be turned off, out of paper, or cannot answer incoming calls.
Operating system problems 1 Common Windows problems Condition Suggested solutions “File in Use” message appears during installation. Exit all software applications. Remove all software from the startup group, then restart Windows. Reinstall the printer driver. “General Protection Fault”, “Exception OE”, “Spool 32”, or “Illegal Operation” messages appear. Close all other applications, reboot Windows and try printing again. “Fail To Print”, “A printer timeout error occurred” message appear.
Operating system problems 2 Common Mac problems Condition The machine does not print PDF files correctly. Some parts of graphics, text, or illustrations are missing. Suggested solutions Printing the PDF file as an image may enable the file to print. Turn on Print As Image from the Acrobat printing options. It will take longer to print when you print a PDF file as an image. Some letters are not displayed normally during cover page printing. Mac OS cannot create the font while printing the cover page.
Operating system problems 3 Common Linux problems Condition The machine does not print. Suggested solutions • Check if the printer driver is installed in your system. Open Unified Driver Configurator and switch to the Printers tab in the Printers configuration window to look at the list of available machines. Make sure that your machine is displayed on the list. If not, open Add new printer wizard to set up your device. • Check if the machine is started.
Operating system problems Condition I cannot scan via Gimp Frontend. Suggested solutions Check if Gimp Front-end has Xsane:Device dialog. on the Acquire menu. If not, you should install Xsane plug-in for Gimp on the your computer. You can find Xsane plug-in package for Gimp on Linux distribution CD or Gimp home page. For the detailed information, refer to the Help for Linux distribution CD or Gimp Front-end application. If you wish to use another kind of scan application, refer to application’s Help.
Glossary ADF The following glossary helps you get familiar with the product by understanding the terminologies commonly used with printing as well as mentioned in this user’s guide. 802.11 802.11 is a set of standards for wireless local area network (WLAN) communication, developed by the IEEE LAN/MAN Standards Committee (IEEE 802). 802.11b/g/n 802.11b/g/n can share same hardware and use the 2.4 GHz band. 802.11b supports bandwidth up to 11 Mbps, 802.11n supports bandwidth up to 150 Mbps. 802.
Glossary BOOTP Coverage Bootstrap Protocol. A network protocol used by a network client to obtain its IP address automatically. This is usually done in the bootstrap process of computers or operating systems running on them. The BOOTP servers assign the IP address from a pool of addresses to each client. BOOTP enables 'diskless workstation' computers to obtain an IP address prior to loading any advanced operating system. It is the printing term used for a toner usage measurement on printing.
Glossary DHCP DPI A Dynamic Host Configuration Protocol (DHCP) is a client-server networking protocol. A DHCP server provides configuration parameters specific to the DHCP client host requesting, generally, information required by the client host to participate on an IP network. DHCP also provides a mechanism for allocation of IP addresses to client hosts. Dots Per Inch (DPI) is a measurement of resolution that is used for scanning and printing.
Glossary ECM EtherTalk Error Correction Mode (ECM) is an optional transmission mode built into Class 1 fax machines or fax modems. It automatically detects and corrects errors in the fax transmission process that are sometimes caused by telephone line noise. A suite of protocols developed by Apple Computer for computer networking. It was included in the original Mac (1984) and is now deprecated by Apple in favor of TCP/IP networking.
Glossary Gateway IEEE A connection between computer networks, or between a computer network and a telephone line. It is very popular, as it is a computer or a network that allows access to another computer or network. The Institute of Electrical and Electronics Engineers (IEEE) is an international non-profit, professional organization for the advancement of technology related to electricity.
Glossary IPM ITU-T The Images Per Minute (IPM) is a way of measuring the speed of a printer. An IPM rate indicates the number of single-sided sheets a printer can complete within one minute. The International Telecommunication Union is an international organization established to standardize and regulate international radio and telecommunications.
Glossary LDAP MH The Lightweight Directory Access Protocol (LDAP) is a networking protocol for querying and modifying directory services running over TCP/IP. Modified Huffman (MH) is a compression method for decreasing the amount of data that needs to be transmitted between the fax machines to transfer the image recommended by ITU-T T.4. MH is a codebook-based run-length encoding scheme optimized to efficiently compress white space.
Glossary NetWare OSI A network operating system developed by Novell, Inc. It initially used cooperative multitasking to run various services on a PC, and the network protocols were based on the archetypal Xerox XNS stack. Today NetWare supports TCP/IP as well as IPX/SPX. Open Systems Interconnection (OSI) is a model developed by the International Organization for Standardization (ISO) for communications.
Glossary PostScript Protocol PostScript (PS) is a page description language and programming language used primarily in the electronic and desktop publishing areas. - that is run in an interpreter to generate an image. A convention or standard that controls or enables the connection, communication, and data transfer between two computing endpoints. PS Printer Driver See PostScript. A program used to send commands and transfer data from the computer to the printer.
Glossary SMB TCP/IP Server Message Block (SMB) is a network protocol mainly applied to share files, printers, serial ports, and miscellaneous communications between nodes on a network. It also provides an authenticated Inter-process communication mechanism. The Transmission Control Protocol (TCP) and the Internet Protocol (IP); the set of communications protocols that implement the protocol stack on which the Internet and most commercial networks run.
Glossary TWAIN Watermark An industry standard for scanners and software. By using a TWAIN-compliant scanner with a TWAIN-compliant program, a scan can be initiated from within the program. It is an image capture API for Microsoft Windows and Apple Mac operating systems. A watermark is a recognizable image or pattern in paper that appears lighter when viewed by transmitted light.
Glossary WPA-PSK WPA-PSK (WPA Pre-Shared Key) is special mode of WPA for small business or home users. A shared key, or password, is configured in the wireless access point (WAP) and any wireless laptop or desktop devices. WPA-PSK generates a unique key for each session between a wireless client and the associated WAP for more advanced security. WPS The Wi-Fi Protected Setup (WPS) is a standard for establishing a wireless home network.
Index A reducing or enlarging copies address book editing group editing D 196 197, 196 registering 195 using 195 address book setup AirPrint 56 195 148 default settings inside 76 Dell printer experience 238 Dell Printer Status 236 receiving a fax in the computer 222, 226, 223, 224, 223, 225, 223, 224, 217 driver installation 142 sending a fax in the computer fax feature eco printing 53 75 78 entering character 194 79 error message cleaning a machine 75 F control panel 19 sc
Index glossary 269 linux scanning google cloud printing 149 loading paper in manual feeder/multi-purpose tray 38, 37 I id copy 57 ID copy button 19 installation accessories using special media 215 N network 40 special media loading originals 46 M 67 machine information J 178, 181, 182, 188 machine setup machine status jam clearing original document tips for avoiding paper jams 84, 87 83 LCD display printing macintosh scanning Linux common Linux problems using SetIP 267 driver
Index print multiple pages on one sheet of paper Macintosh 206 205 P printing a document Windows placing a machine adjusting the altitude preparing originals type 45 177 machine information 178, 182, 183, 184, 185, 188, 189 resolution 200 193 print general setup 49 reports setting as a default machine 199 UNIX 209 62 S safety printing a document print media faxing Linux 207 information 11 card stock 44 Macintosh 206 symbols 11 envelope 41 UNIX 209 Scan Assitant 213 la
Index status 20 supplies U understanding the status LED 92 available supplies 66 estimated toner cartridge life 70 monitoring the supplies life 73 driver installation for network connected 142 ordering 66 printing replacing toner cartridge 72 Supplies Ordering Utility UNIX ad hoc mode 152 Infrastructure mode 152 USB cable 159 WPS PBC 155 209 Unix 230 system requirements 106 USB cable T driver installation 23, 26, 129, 131, 130, 132 toner cartridge using help estimated li