Operation Manual
113 Troubleshooting
Troubleshooting
Understanding the printer messages
Bin full. Remove paper.
Remove the paper stack from the standard bin.
Cannot collate large document [37]
Try one or more of the following:
• From the printer control panel, press to print the portion of the job already stored and begin collating the rest
of the print job.
• Cancel the current print job.
Cannot defrag flash memory [37]
Try one or more of the following:
• From the printer control panel, press to stop the defragmentation and continue printing.
• Delete fonts, macros, and other data in the printer memory. From the printer control panel, navigate to:
> Settings >
> Print Settings > > Utilities Menu > > Format Flash > > Yes >
• Install additional printer memory.
Cartridge, imaging unit mismatch [41.xy]
1 Check if the toner cartridge and imaging unit are both MICR or non-MICR supplies.
Note: For the list of supported supplies, contact the place where you purchased the printer.
2 Change the toner cartridge or imaging unit so that both are MICR or non‑MICR supplies.
Notes:
• Use MICR toner cartridge and imaging unit for printing checks and other similar documents.
• Use non-MICR toner cartridge and imaging unit for regular print jobs.
Cartridge nearly low [88.xy]
If necessary, press on the printer control panel to clear the message and continue printing.