Dell™ Backup and Recovery Manager V1.3 User’s Guide www.dell.com | support.dell.com Dell™ Backup and Recovery Manager V1.
Notes and Cautions NOTE: A NOTE indicates important information that helps you make better use of your computer and software. CAUTION: A CAUTION indicates potential damage to hardware or loss of data if instructions are not followed. Information in this document is subject to change without notice. © 2010 Dell Inc. All rights reserved. Reproduction of this material in any manner whatsoever without the written permission of Dell Inc. is strictly forbidden.
Table of Contents 1 Dell™ Backup and Recovery Manager V1.3 Overview ........................... 5 2 Overview Screen ................................................................................................... 6 If you have created a system backup .............................................................. 7 2.1 If you have not created a system backup ........................................... 7 3 File Backup and Restore .....................................................................
15 Backup Options Summary ........................................................................... 43 16 Restore Options Summary .......................................................................... 44 Dell™ Backup and Recovery Manager V1.
1 Dell™ Backup and Recovery Manager V1.3 Overview Dell™ Backup and Recovery Manager V1.3 (DBRM) is a basic and easy to use tool that helps you create and manage your file and system backups, and recover your computer and data in the event of a failure. Using the program, you will also be able to: 1. Create bootable recovery disk or external storage device that includes the Windows Recovery Environment and can include your Dell Factory Image (strongly recommended).
2 Overview Screen The System Backup Status screen is the first screen displayed when you launch Dell Backup and Recovery Manager. You can also access it from other screens in the Dell Backup and Recovery Manager by clicking the Overview button. The System Backup Status screen displays information about the last system backup image made.
If you have created a system backup If you have created a system backup, the System Backup Status screen displays the following information about the last successful backup: Name of the backup, which you choose when creating a backup (for example, Dell Factory Image) Date and time the backup occurred The screen also provides the link Backup System Now …. For information about backing up the system, go to 4 Backing up your system.
3 File Backup and Restore The File Backup and Restore screen provides links that execute Microsoft® Windows data backup and recovery functions for specific file types. You can access the File Backup and Restore screen from other screens in the Dell Backup and Recovery Manager by clicking the File Backup and Restore button. If you need additional help with the following screens, refer to Microsoft’s Help system regarding backing up and restoring files. 3.
2. Specify the location where you want to save the backup file. You can save the backup to a hard drive, CD, DVD, or network location. 3. Click Next. The Which disks do you want to include in the backup? screen appears, displaying a list of disks. 4. Select all of the disks you want to back up by selecting the check box beside each disk. NOTE: The disk on which the Windows operating system is installed is always automatically included in the backup.
The How often do you want to create a backup? screen appears. 8. Using the drop-down menus, select the time increment, day of the week, and the time of day you want to run the backup. 9. Click Save settings and start backup to begin the backup process. A progress bar displays as Windows creates the backup. When the backup is complete, Windows displays a balloon message above the system tray indicating the backup was successful. 3.
1. Click Restore files.... 2. Select the backup from which you want to restore files: Files from the latest backup, or Files from an older backup. 3. Click Next. The Select the files and folders to restore screen appears. 4. Select files and folders to restore: a. To add individual files, click the Add files... button, browse to the location of each file, and then select the file to add it to the list. Repeat for each file you want to restore. b. To add folders and their contents, click the Add folders...
4 Backing up your system CAUTION: If you are using a notebook computer for backup or recovery, it is strongly recommended that you run computer on AC power rather than battery power to avoid the potential interruption to the backup and recovery process. Interrupting a backup and recovery process can result in potential data loss. NOTE: To use the Dell Backup and Recovery Manager, you must have Administrator log-in rights or be listed in the Windows® Administrators Group.
NOTE: For external storage devices, clicking Refresh will de-select a device from the drop-down menu and refresh the list of available devices. If the Next button was enabled, it will be disabled until you select a new device. If you select an optical device from the drop-down menu and a blank disk was found in the device, the Next button will be enabled. Otherwise you will be asked to insert blank media in the drive. Click Refresh after the drive spins up to enable the Next button. Click Next.
This example is for an external storage device. The summary screen for optical media is similar but includes an estimate for the number of blank optical media required. CAUTION: The following step starts the process of creating the backup. When you start the process, your system automatically reboots into the Windows Recovery Environment to create the backup. When the process is complete, your system automatically reboots the Windows operating system, after which you may resume your normal activities.
6. When the Finish screen appears, click < Home to return to the Overview screen or Close Dell Backup and Recovery Manager to exit the program. Dell™ Backup and Recovery Manager V1.
5 Restoring your system 5.1 Restoring from within Windows NOTE: To use Dell Backup and Recovery Manager, you must have Administrator log-in rights or be listed in the Windows® Administrators Group. From the Restore System screen, you can restore your system using a saved backup file. You can access the Restore System screen from other screens in Dell Backup and Recovery Manager by clicking the Restore System button.
1. Click Restore System. 2. Select the backup file (also called "backup image") you want to use to restore your system from the drop-down menu. NOTE: The drop-down menu retains the names of previously created backup images even though they may not be currently available on your system. This is normal. If their names were not retained, you would not be able to restore from a backup image that resides on DVD or an external storage device that may not be presently attached to your system.
During the restore process, a window displays a progress bar with the name of the phase directly above it, e.g. Applying the backup image …. 6. The congratulatory screen appears when the process completes. Click Finish. The system will reboot into Windows and the state of the system will be the state at the time the selected backup was made. For example, if you restored the Dell Factory Image, you will be required to go through the initial Windows setup before you can use it.
3. The tool begins searching your system for the Windows installation to repair. When the search completes, it typically highlights your operating system on your internal hard drive. For restore purposes, this is not relevant. Click Next. 4. The Choose a recovery tool screen appears listing all the available tools you can use to recover your system. These options are provided to allow you to troubleshoot and repair your operating system on your primary hard drive.
7. When the restoration process completes, a congratulatory screen appears. Click Finish. The system will reboot into Windows and the state of the system will be the state at the time the selected backup was created. For example, if you restored the Dell Factory Image, you will be required to go through the initial Windows setup before you can use it. If you restored from a later system backup, your system will reflect the state of the system at that time. 5.
5.4 Restoring a non-bootable backup image from a bootable Recovery Disk NOTE: Blu-ray support is limited to their use as a high capacity storage medium. Blu-ray disks will not be bootable. To restore a Blu-ray disk backup, you must boot your system from a bootable recovery disk or another bootable backup image. 1. Insert your bootable recovery disk into your optical drive and boot your system.
3. The Dell Backup and Recovery Manager Restore System screen appears with a drop-down menu listing the backups currently available on your system. Select the backup you want to restore and click Next >. If you do not see the backup you want to restore, verify that you have the correct external storage device attached or the correct optical media inserted in the drive. 4. Another Restore System screen appears with a Warning message.
6 Managing your system backups 6.1 Exporting a system backup 1. From the Backup System screen, click Manage backups …. 2. Select the backup you want to export from the drop-down menu, and then click Export. NOTE: You cannot export an image to optical media that is larger than the capacity of a single disk. Nor can you export an image from optical media that spans more than one disk. A Windows Save As dialog box appears.
A Friendly name is just an alternate name you can give an image when you export it. You should make it descriptive for easy identification. A progress bar appears at the bottom of the Export Backup screen. When this function completes, the Manage Backups screen appears. 6.2 Deleting a system backup 1. From the Backup System screen, click Manage backups …. 2. Select the backup you want to delete from the drop-down menu, and then click Delete.
6.3 Renaming a system backup 1. From the Backup System screen, click Manage backups …. 2. Select the backup you want to rename from the dropdown menu, and then click Rename. The Rename Backup screen appears, displaying in red the name of the file you want to rename. 3. Type a new name for the backup. 4. Click Save. When this function completes, the Manage Backups screen appears. NOTE: Your original Dell Factory Image stored on the Recovery partition cannot be renamed.
7 Dell Recovery Tools NOTE: To use the Dell Backup and Recovery Manager, you must have Administrator log-in rights or be listed in the Windows® Administrators Group. The Dell Recovery Tools provides the following recovery tools for creating bootable media: Dell Recovery Media (Microsoft Windows Vista and Windows 7 only): Use this tool to create a bootable recovery disk or external storage device that includes the Windows Recovery Environment, and can include your Dell factoryinstalled image.
2. A default name for the recovery media is suggested. You may use it (recommended) or type another name. NOTE: The default program-generated name for the recovery media is Recovery – xxxxxxxxxxxxxx where “xxxx …” is the recovery media creation date and time code. In the screen below, 2010 is the year, 04, is the month, 05 is the day, 15 is the hour based on the 24 hour clock, 29 is the minutes past the hour, 47 is the number of seconds. 3. Select whether you want to include the factory image (recommended).
The Summary screen appears. NOTE: If the selected external storage device is has insufficient total space, insufficient free space, or doesn’t have the required NTFS format, a message will display indicating the problem. If the chosen external storage device has insufficient total space, you must select another device. If the chosen external storage device has insufficient free space, you may select another device or choose to reformat the current device.
intensity … (optical media), Writing data to your media …, Finalizing the system image … (optical media), and Verifying media … (optical media). NOTE: The 1st Dual Layer DVD in a dual-layer set will be a created as singlelayer DVD to make it bootable. However the remaining Dual Layer DVDs in the backup set will utilize their full capacity. When the process completes, the Finish screen appears. 6.
CAUTION: If you are using a notebook computer for this operation, it is strongly recommended that you run the computer on AC power rather than battery power to avoid potential interruption to the backup and recovery process. Interrupting a backup and recovery process can result in potential data loss. CAUTION: Do not abort or interrupt the operating system media creation process once it has begun or you may lose the ability to create it. 1. Click Create OS and application media backup ....
devices. If the Next button was enabled, it will be disabled until you select a new device. If you select an optical device from the drop-down menu and a blank disk was found in the device, the Next button will be enabled. Otherwise you will be asked to insert blank media in the drive. Click Refresh after the drive spins up to enable the Next button. NOTE: Windows XP is only able to create OS and application media on DVD.
NOTE: The operating system media you created is the backup copy of your original licensed Microsoft operating system. It will not automatically install your Dell system drivers. Your Dell system drivers are located in a separate Drivers folder on your OS media. The drivers must be installed manually following the instructions for your particular version of Windows. Dell™ Backup and Recovery Manager V1.
8 Windows Recovery Environment Microsoft Windows Vista and Windows 7 operating systems include a Recovery Environment to assist users in troubleshooting their system. A user can access the Windows Recovery Environment by pressing function key F8 during boot. F8 will display the Advanced Boot Options screen. This is a different screen than the Boot Options screen where you select the desired boot device after pressing F12. The Advanced Boot Options screen displays a list of available troubleshooting options.
Although Windows XP does not have a Windows Recovery Environment, you may still restore your Windows XP system using the following steps: 1. Restore from a bootable system backup created using Dell Backup and Recovery Manager (this restores only your operating system partition, including Dell Backup and Recovery Manager and your files that you stored on that partition. Skip step 2 but you will need to perform step 3. 2.
9 Operating Systems Supported Windows® 7 Ultimate 32-bit/64-bit Windows 7 Professional 32-bit/64-bit Windows 7 Home Premium 32-bit/64-bit Windows 7 Home Basic 32-bit/64-bit Windows 7 Starter 32-bit Microsoft® Windows Vista® Ultimate 32-bit/64-bit with SP1/SP2 (Service Packs 1 or 2) Windows Vista Business 32-bit/64-bit with SP1/SP2 Windows Vista Home Premium 32-bit/64-bit with SP1/SP2 Windows Vista Home Basic 32-bit with SP1/SP2 Windows XP Professional 32-bit with SP3 (
10 Supported Optical Media Single Layer and Dual Layer optical DVD±R media for system backups, and recovery, operating system, and application media (no Dual Layer media support in Windows XP) NOTE: The 1st dual-layer DVD in a dual-layer backup set will be a created as single-layer DVD in order to be bootable. However the remaining dual-layer DVDs in the backup set will utilize their full capacity.
11 Other information you need to know 1. When using Dell Recovery Tools to create a recovery disk, the close window icon (red button with white ×) in the upper right corner is disabled. This is intentional to prevent a user from inadvertently closing the window while performing a task and avoids potential data corruption. To exit, click the Cancel button. 2. The date and time stamp on the backup.WIM file differs from the actual time the backup was made.
10. A Windows XP system with Dell Backup and Recovery Manager installed will not have the Windows Recovery Environment containing your Dell Factory Image, or the Dell Recovery Media option on the Dell Recovery Tools screen. Go to 8 Windows Recovery Environment for the restore options available for a Windows XP system. 11. When you restore a backup image from within Windows, you may notice that the names of previous backups are retained in the drop-down menu of backups available to restore.
12 Major differences between the versions Dell Backup and Recovery Manager V1.3: (Launched July, 2010) Now supports the ability to create application media backups in accordance with your end-user license agreement Dell Backup and Recovery Manager no longer needs to reboot into the Windows Recovery Environment to create your system backup images.
Dell Backup and Recovery Manager V1.2.1: (Launched January, 2010) Web-post versions of V1.2 - Allows existing factory-installed versions to be updated or upgraded via Windows Installer. For example, a customer will be able to upgrade their system from V1.1 to V1.2.1. The Windows 7 version can be installed on systems that did not have Dell Backup and Recovery Manager previously factory-installed. However the functionality is limited to making file and folder backups, and system backups.
13 Supported Languages 30 Languages English Dutch French German Italian Japanese Korean Traditional Chinese Spanish Swedish Simplified Chinese Arabic Danish Norwegian Polish Brazilian Portuguese Russian Czech Finnish Greek Hebrew Hungarian Iberian Portuguese Romanian Turkish Slovenian Slovakian Croatian Thai Traditional Chinese‐ Hong Kong Dell Backup and Recovery Manager application supports the languages noted below: Windows XP SP3 Vista SP1 Vista SP2 7 Supported Su
14 Why do I need to back up? Important files can be unexpectedly lost by accidentally erasing or replacing them. You can also be victimized by a virus or worm attack, or a software or hardware failure including a complete hard disk failure. While these events may be rare, they are unpredictable because they can occur anytime and usually at the worst time. That is why you need to make regular and frequent backups of your files, programs, system settings, etc.
15 Backup Options Summary What do you want to backup? What do I use? Notes: 1. DBRM File Backup and Restore Personal files, e.g. pictures, music, 2. Windows XP Backup, or and documents from any hard drive Microsoft Windows Vista or partition Windows 7 Back Up Files wizard 1. DBRM Backup System Operating System Partition only 2. Windows XP Backup or Microsoft including all programs and data Windows Vista or Windows 7 Back stored there.
16 Restore Options Summary How do get back to these states? What do I use to restore/reinstall? Notes: Dell Factory Image including OS, and all drivers and applications installed when your system was built in the Dell factory (Microsoft Windows Vista and Windows 7 only) 1. DBRM Restore System to restore Dell Factory Image 2. DBRM Recovery Disk to restore Dell Factory Image 3.