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Value (in decimal) = 2000 - reads a different BIOS attribute every 2000 ms
Troubleshooting
If BIOS results are unavailable, browser-based results do not display. Refer to the following table for error codes.
Error Code Meaning
Additional Information
0 Verification passed The local BIOS is verified against a known-good Dell BIOS.
1 Verification failed The local BIOS failed verification against a known-good Dell
BIOS.
2 The verification result is tampered The verification result is tampered. Run the Dell Trusted Device
agent again. If this error persists, reinstall the Dell Trusted Device
agent or contact Dell Support.
3 An unknown error occurred The Dell Trusted Device agent's detail retrieval failed. Please run
the Dell Trusted Device agent again. If this error persists, contact
Dell Support.
4 An invalid command line argument was specified A command line variable passed to the Dell Trusted Device agent
is not supported. Please see the supported command line syntax
for the Dell Trusted Device agent here or run the Dell Trusted
Device agent with the -help switch or /?
5 The agent is running with insufficient privileges The Dell Trusted Device agent requires local administrator rights
to run.
6 An internal error has occurred An error on the local device occurred preventing The Dell
Trusted Device agent from properly running. Run Trusted Device
again. If this error persists, contact Dell Support.
7 Server responded with an error or is unavailable The Dell Trusted Device agent's server is unavailable. Validate
network connectivity and that the web-based locations are
accessible from the device.
8 An issue in the driver occurred The Dell Trusted Device agent's driver failed to load. Run BIOS
Verification again. If this error persists, reboot the device and try
again, or contact Dell Support.
9 An error occurred because the BIOS data used to
perform verification is invalid
This local BIOS is not supported with BIOS Verification. Ensure
the local BIOS version is updated and run BIOS Verification again.
10 This is returned when the -help command line
argument is specified
The Dell Trusted Device agent was run with the -help
argument.
11 This is returned if the platform or BIOS image is
not supported
The Dell Trusted Device agent does not support this device. If
you believe that this device is supported, please update the BIOS
version here. If this error persists, contact Dell Support.
12 An error has occurred in the Trusted Device
service
Please reboot the computer and run the Dell Trusted Device
agent again. If this error persists, please contact Dell Support.
Remediation
If BIOS image results fail, refer to KB article SLN300716 to update your BIOS to the latest version. Refer to KB article SLN284433 for
more information about Dell BIOS.
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Results, Troubleshooting, and Remediation