Developers Guide

10 Fabric OS Troubleshooting and Diagnostics Guide
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Building a case for your switch support provider
1
Gathering additional information
The following features that require you to gather additional information. The additional information
is necessary in order for your switch support provider to effectively and efficiently troubleshoot your
issue. Refer to the chapter or document specified for the commands used for the data you must
capture:
• Configurations, refer to Chapter 3, “Connectivity”.
• Firmware download, refer to Chapter 5, “Firmware Download Errors”.
• Trunking, refer to Chapter 8, “ISL Trunking”.
• Zoning, refer to Chapter 9, “Zoning”.
• FCIP tunnels, refer to the Fibre Channel over IP Administrator’s Guide.
• FICON, refer to the FICON Administrator’s Guide.