Administrator Guide

Web Tools Administrator’s Guide 15

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Web Tools system logs

Web Tools uses the log4j framework to write the logs into a file

When you launch Web Tools for the first time, it automatically creates the following directories.

These directories are created under Web Tools directory if they are not available:

• A <Web Tools> directory under the user home directory.

• The Web Tools Switch Support Save directory with the name format <Core Switch Name-Switch

IP Address-Switch WWN>.

The Web Tools Switch Support Save directory contains the following files:

• Log4j.xml

• WebTools.log

• SwitchInfo.txt

The SwitchInfo.txt file contains the following basic switch information:

• Switch Name

• Fabric OS version

• Switch Type

• Ethernet IPv4

• Ethernet IPv4 subnet mask

• Ethernet IPv4 gateway

The maximum size of the webtools.log file is 2MB. It is rolled into new file when the 5MB file size

limit is exceeded. A backup file named webtools1.log is automatically created. Web Tools maintains

only one webtools.log backup file at a time.

The Web Tools debug dialog box can be used to enable the debug state and level for a module at

runtime.

If you are familiar with XML scripting, you can edit the configuration file (log4j.xml) to collect the

data at startup. If you edit the configuration file, Web Tools need to be restarted. Contact your

switch support supplier for assistance.

Technical SupportSave logs

From v7.1.0, WebTools allows you to log information of the switch at any given point of time.

SupportSave is a dump of the switch status that collects the following details of the switch:

• HTML files

• CAL files

• WebTools logs folder

To collect SupportSave logs, perform the following steps:

1. Click Tools > Technical SupportSave.

The Technical SupportSave dialog box displays.

2. Click Browse to select the location where the SupportSave output must be saved.