Release Notes

36 Support and Service
RSA BSAFE Crypto-C Micro Edition 4.1.4 Release Notes
Support and Service
Access community and support information for your RSA BSAFE products on
RSA Link at
https://community.rsa.com/community/products/bsafe.
RSA Link offers a knowledge base containing answers to common questions and
solutions to known problems, product documentation, community discussions, and
case management. Customers can also open support cases by sending an email to
[e-mail].
RSA Ready at https://community.rsa.com/community/products/rsa-ready
is a platform for customers, partners, and RSA enthusiasts to learn about products
certified to interoperate with RSA products including access to integration guides.
Before You Contact Customer Support
Make sure you have direct access to the computer running your RSA product
software. Please have the following information available:
 Your current maintenance contract details.
 The software version number of your RSA product.
 The make and model of the machine on which the problem occurs.
 The name and version of the operating system under which the problem occurs.