User’s Guide

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No sound can be
heard from
recorded video
No sound can be
heard from recorded
video with Intel Gen
11th CPU (Tiger
Lake) platform
Disable Intel Smart Sound
Technology for USB Audio driver in
the Device Manager and re-boot the
PC
Alternatively, download the latest
Audio Driver version for your
computer or notebook
When pressing
either Volume
down / Volume up,
OSD volume bar
response is
lagging/delayed
When pressing either
Volume down /
Volume up, OSD
volume bar response
is lagging/delayed
with monitor
connected to Intel
Gen 11th CPU (Tiger
Lake) platform
Disable Intel Smart Sound
Technology for USB Audio driver in
the Device Manager and re-boot the
PC
Alternatively, download the latest
Audio Driver version for your
computer or notebook
No sound coming
from the speakers
No sound coming
from the speakers
when play audio/
video on your system
Ensure that you have set the default
playback device as Echo Cancelling
Speakerphone (C2423H/C2723H) or
DELL C2423H/C2723H on your
system.
Turn Off the monitor, unplug the
monitor power cord, replug it, and
then turn On the monitor.
Reset the monitor to Factory
Settings.