User’s Guide

90 Tro ub les h ooti ng
Speaker volume is
low / sounds soft
Speaker volume is
low / sounds soft
when speaker option
is DELL C2423H/
C2723H in Sound
setting interface
Increase the speaker volume of DELL
C2423H/C2723H to maximum in the
Sound setting interface.
Press the Volume Up button to
increase the speaker volume of DELL
C2423H/C2723H.
If you select DELL C2423H/C2723H
audio path, please ensure that the
Echo Cancelling Speakerphone
(C2423H/C2723H) volume is set to
medium or high. Else, the DELL
C2423H/C2723H maximum volume
may sound soft because it is limited
by the Echo Cancelling
Speakerphone (C2423H/C2723H)
volume. For example, when the Echo
Cancelling Speakerphone (C2423H/
C2723H) volume is at 50%, and the
DELL C2423H/C2723H volume is set
to 100%, the DELL C2423H/C2723H
will have the same sound level as the
former.
Webcam is not
detected
Webcam is not
detected in the
Windows Device
Manager
Ensure that the USB upstream cable
is connected between the monitor
and the computer or notebook.
Reconnect the USB upstream cable
to the computer or notebook.
Webcam cannot
connect / Webcam
disconnected
Could not detect
Monitor camera /
Could not switch
back to the PC
camera
•Reset the monitor to Factory
Settings.
Turn Off the monitor, unplug the
monitor power cord, replug it, and
then turn On the monitor.
Select the Monitor camera again in
the Camera / Video setting of your
UC conference application.