Dell™ C3760n/C3760dn Color Laser Printer User's Guide Regulatory Model: C3760dn/C3760n
Contents Before Beginning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15 A Notes, Cautions, and Warnings . . . . . . . . . . . . . . . . . . . . . . 17 1 Dell™ C3760n/C3760dn Color Laser Printer User's Guide Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Finding Information 3 4 19 19 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21 Product Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
6 Installing Optional Accessories . Installing the Optional Memory Module . . . . . . . . . . . . . . . . . . . . . . . Installing the Optional 550-Sheet Feeder. 39 . . . . . . . . . . . . . . . . . . . . . . 42 . . . . . . . . . . . . . . . 44 . . . . . . . . . . . . . . . . . . . . . . 47 . . . . . . . . . . . . . . . . . . . . . . . . 48 Updating Your Driver to Detect 550-Sheet Feeder.
9 Loading Paper 10 Installing Printer Drivers on Windows ® Computers Identifying Printer Driver Pre-install Status . 79 . . . . . . . . . . . . . . . . . . 79 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80 Network Connection Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Network Printer Setup on a Local Network . . . . . . . . . . . . . . . . . . . Setting Up for Shared Printing . 82 82 . . . . . . . . . . . . . . . . . 86 . . . . . . . . . . . . . . . . .
Uninstalling the Printer Driver . . . . . . . . . . . . . . . . . . . . . . . . . Operation on SUSE Linux Enterprise Desktop 11. Setup Overview 110 . . . . . . . . . . . . . . . . . 110 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110 Installing the Printer Driver Setting Up the Queue . . . . . . . . . . . . . . . . . . . . . . . . . . 111 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111 Setting the Default Queue . . . . . . . . . . . . . . . . . . . . . . . . .
Printer Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125 Tray Settings . E-Mail Alert Set Password Online Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125 Order Supplies at: . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Chart Print . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Environment Sensor Info Resetting Defaults 185 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 185 When Using the Tool Box . . . . . . . . . . . . . . . . . . . . . . . . . . . 16 Understanding the Printer Menus Report / List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 187 187 . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Public Mail Box Proof Print . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 222 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 223 USB Direct Print . Panel Lock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 223 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 226 Enabling the Panel Lock . . . . . . . . . . . . . . . . . . . . . . . . . . . . 226 Disabling the Panel Lock . . . . . . . . . . . . . . . . . . . . . . .
Linking Trays . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 240 Printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 241 19 Printing . Tips for Successful Printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . 243 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 243 Sending a Job to Print . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 243 Canceling a Print Job . . . . . . . . . . . . . . . . . . . . . . .
Using the Operator Panel to Change the Printer Settings . . . . . . . . . . 256 Using the Dell Printer Configuration Web Tool to Change the Printer Settings 256 Know Your Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . 259 20 Understanding Your Printer Software Printer Utility Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 262 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 262 Tool Box . . . . . . . . . . . . .
Specify Group Name . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 279 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 279 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 279 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 279 Specify Job Owner. Job Owner Name Password 22 Using Digital Certificates Managing Certificates 281 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
25 Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Operating System Compatibility 307 . . . . . . . . . . . . . . . . . . . . . . . . . . 307 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 307 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 307 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 307 Page Description Language (PDL)/Emulation, Operating System, and Interface .
Replacing the Transfer Belt Unit, the 2nd Belt Transfer Roller (2nd BTR), and the Retard Roller . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 324 Removing the Transfer Belt Unit . Installing a Transfer Belt Unit 324 . . . . . . . . . . . . . . . . . . . . . . . . . 327 . . . . . . . . . . . . . . . . . . . . . . . . . . . . 329 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 329 Removing the 2nd BTR . Installing a 2nd BTR . . . . . . . . . . . . . . . .
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 369 29 Troubleshooting Guide . Basic Printer Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 371 Display Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 371 Printing Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 371 Print Quality Problems . . . . . . . . . . . . . . . . . . . . . . . . . . .
Contacting Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 395 Appendix . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 397 B Appendix . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 399 Dell™ Technical Support Policy Online Services . . . . . . . . . . . . . . . . . . . . . . . . . . 399 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 399 . . . . . . . . . . . . . . . . . . . . . . . . . . . . 400 . .
Before Beginning Notes, Cautions, and Warnings ..................................................... 17 1 Dell™ C3760n/C3760dn Color Laser Printer User's Guide ................19 2 Finding Information..................................................................... 21 3 Product Features......................................................................... 25 4 About the Printer.........................................................................
16
Notes, Cautions, and Warnings NOTE: A NOTE indicates important information that helps you make better use of your printer. CAUTION: A CAUTION indicates potential damage to hardware or loss of data if instructions are not followed. WARNING: A WARNING indicates a potential for property damage, personal injury, or death. Information in this document is subject to change without notice. © 2012 Dell Inc. All rights reserved.
18 Notes, Cautions, and Warnings
Dell™ C3760n/C3760dn Color Laser Printer User's Guide 1 Click the links to the left for information on the features, options, and operation of your Dell C3760n/C3760dn Color Laser Printer. For information on other documentation included with your Dell C3760n/C3760dn Color Laser Printer, see "Finding Information." NOTE: In this manual, Dell C3760n/C3760dn Color Laser Printer is referred to as the "printer.
20 Dell™ C3760n/C3760dn Color Laser Printer User's Guide
2 Finding Information NOTE: The images used in this manual are those of the Dell™ C3760dn Color Laser Printer unless otherwise mentioned. What are you looking for? Find it here • Drivers for my printer Software and Documentation disc • My User's Guide The Software and Documentation disc contains setup video, documentation, and drivers for your printer. You can use the Software and Documentation disc to install drivers or access your setup video and documentation.
What are you looking for? Find it here • Safety information Product Information Guide • Warranty information WARNING: Read and follow all safety instructions in the Product Information Guide prior to setting up and operating your printer.
What are you looking for? Find it here • Answers to technical service and support questions support.dell.com provides several online tools, including: • Solutions — Troubleshooting hints and tips, articles from technicians, and online courses • Upgrades — Upgrade information for components, such as the printer drivers • Customer Care — Contact information, order status, warranty, and repair information • Downloads — Drivers • Manuals— Printer documentation and product specifications Go to support.dell.
24 Finding Information
3 Product Features This chapter describes the product features and indicates their links. Duplex Printing (Duplex Print) Multiple Up in the Layout tab (N-up Print) You can print two or more pages on both sides of a sheet of paper. For printers with the duplex unit, automatic duplex printing is available. Manual duplex printing is available for printers without the duplex unit.
26 Product Features
4 About the Printer This chapter provides an overview of your Dell™ C3760n/C3760dn Color Laser Printer. NOTE: The images used in this manual are those of the Dell C3760dn Color Laser Printer unless otherwise mentioned.
Rear View 1 10 2 9 8 3 4 7 5 6 1 Control Board 6 Duplex Unit (C3760dn only) 2 Left Side Cover 7 2nd Belt Transfer Roller (2nd BTR) 3 Ethernet Port 8 Fusing Unit 4 Wireless Adapter Socket 9 Power Connector 5 USB Port 10 Rear Cover 28 About the Printer
Space Requirements Provide enough room to open the printer trays, covers, and optional accessories, and for proper ventilation. 200 mm/7.87 inches 379 mm/14.92 inches 400 mm/15.75 inches 400 mm/15.75 inches 485 mm/19.09 inches 439 mm/17.28 inches 400 mm/15.75 inches 600 mm/23.62 inches Operator Panel For more information on the operator panel, see "About the Operator Panel.
Additional Components Optional Accessories The following optional accessories are available for the printer. NOTE: Each accessory can be purchased separately except for the wireless adapter and the hard disk, which can only be purchased together as a bundled kit. • Wireless adapter • 512MB memory module • Hard disk • Optional 550-sheet feeder Non-bundled Items The following items are required for connecting the printer to a computer or a network. Please purchase them as needed.
Ordering Supplies You can order consumables from Dell online when using a networked printer. Enter the IP address of your printer in your web browser, launch the Dell Printer Configuration Web Tool, and click the web address under Order Supplies at: to order toner or supplies for your printer.
32 About the Printer
Setting up the Printer (Printer Setup) 5 Preparing Printer Hardware...................................................... 35 6 Installing Optional Accessories................................................ 37 7 Connecting Your Printer ............................................................. 65 8 Setting the IP Address ............................................................... 71 9 Loading Paper..............................................................................
34
5 Preparing Printer Hardware Removing Tape 1 Remove tapes from the printer.
36 Preparing Printer Hardware
6 Installing Optional Accessories You can make the printer more functional by installing the optional accessories. This chapter describes how to install the printer's options such as the 512 MB memory module, optional 550-sheet feeder (tray2), wireless adapter, and hard disk. NOTE: The images used in this manual are those of the Dell™ C3760dn Color Laser Printer unless otherwise mentioned. Installing the Optional Memory Module 1 Ensure that the printer is turned off.
5 Hold the edge of the memory module and face its connector toward the slot with the notch on the connector positioned on left. notch 6 Align the connector of the memory module with the slot and insert the memory module into the slot. 7 Push the memory module firmly into the slot. NOTE: Ensure that the memory module is firmly fixed in the slot and does not move easily.
8 Close the left side cover, and then slide it towards the front of the printer. 9 Turn the screw clockwise. 10 Turn on the printer. 11 Print the printer settings report to confirm that the newly installed memory is detected by the printer. For details about how to print a printer settings report, see "Report / List." 12 Confirm the amount of Memory Capacity listed in the printer settings report under General.
Windows 7/ 7 x64/ Server 2008 R2 x64 1 Click Start → Devices and Printers. 2 Right-click the printer icon of the Dell C3760n/C3760dn Color Laser Printer, and then select Printer properties. 3 Click the Options tab, and then select Get Information from Printer. 4 Click Apply, and then click OK. 5 Close the Devices and Printers dialog box. ® Windows Vista /Vista x64 1 Click Start → Control Panel → Hardware and Sound → Printers.
Windows 7/ 7 x64/ Server 2008 R2 x64 1 Click Start → Devices and Printers. 2 Right-click the printer icon of the Dell C3760n/C3760dn Color Laser Printer, and then select Printer properties. 3 Click the Configuration tab, and then select Bi-Directional Setup. 4 Select Get Information from Printer and then click OK. 5 Click Apply, and then click OK. 6 Close the Devices and Printers dialog box. Windows Vista/Vista x64 1 Click Start → Control Panel → Hardware and Sound → Printers.
Mac OS X 10.3.x/10.4.x 1 Select the printer from the Printer List screen in Print Center (or Printer Setup Utility). 2 Click Printers on the Print Center (or Printer Setup Utility) menu bar, and select Show Info. 3 Select Installable Options, and select the options that have been installed on the printer, and then click Apply Changes.
6 Lift the printer and align the five guide pins of the optional 550-sheet feeder with the holes at the bottom of the printer. Gently lower the printer onto the optional 550-sheet feeder. WARNING: Two people are required to lift the printer. WARNING: Be careful not to pinch your fingers when lowering the printer onto the optional 550-sheet feeder. 7 Secure the optional 550-sheet feeder to the printer by tightening the two screws provided with the feeder, using a coin or similar object.
10 Print the printer settings report to confirm that the optional 550-sheet feeder is installed correctly. For details about how to print a printer settings report, see "Report / List." 11 Confirm Tray2 (550 Sheet Feeder) is listed in the printer settings report under Printer Options. If the feeder is not listed, turn off the printer, unplug the power cable, and re-install the optional 550-sheet feeder. 12 After loading paper in the optional 550-sheet feeder, specify the paper type from the operator panel.
Windows XP/XP x64/ Server 2003/ Server 2003 x64 1 Click start → Printers and Faxes. 2 Right-click the printer icon of the Dell C3760n/C3760dn Color Laser Printer, and then select Properties. 3 Click the Options tab, and then select Get Information from Printer. 4 Click Apply, and then click OK. 5 Close the Printers and Faxes dialog box.
Windows XP/XP x64/ Server 2003/ Server 2003 x64 1 Click Start → Printers and Faxes. 2 Right-click the printer icon of the Dell C3760n/C3760dn Color Laser Printer, and then select Properties. 3 Click the Configuration tab, and then select Bi-Directional Setup. 4 Select Get Information from Printer and then click OK. 5 Click Apply, and then click OK. 6 Close the Printers and Faxes dialog box.
Windows Vista/Vista x64 1 Click Start → Control Panel → Hardware and Sound → Printers. 2 Right-click the printer icon of the Dell C3760n/C3760dn Color Laser Printer, and then select Properties. 3 Click the Device Setting tab, and then select Available in Tray2 drop-down menu. 4 Click Apply, and then click OK. 5 Close the Printers dialog box. Windows Server 2008/ Server 2008 x64 1 Click Start → Control Panel → Printers.
Verifying the Contents of the Box Installing the Optional Wireless Adapter Wireless Adapter NOTE: To complete wireless installation, you require the corresponding Software and Documentation disc that comes with your printer, which can also be downloaded from support.dell.com. Installing the Wireless Adapter Using Video Instructions (Recommended) To install the wireless adapter, perform the following method. 1 Insert the Software and Documentation disc in your computer.
3 Click Wireless adapter. The instruction video starts. Follow the on-screen instructions to configure wireless settings. Installing the Optional Wireless Adapter NOTE: You can also install the wireless adapter by following the instructions described in Installing the Optional Wireless Adapter provided with the wireless adapter. 1 Ensure that the printer is turned off. 2 Align the connector and the three protrusions of the wireless adapter with the four holes and insert the adapter.
5 Confirm that the Network (Wireless) section exists. 6 Configure the wireless adapter to connect to a wireless network. For details, see "Configuring the Optional Wireless Adapter." Determining the Wireless Network Settings You need to know the settings for the wireless network to set up the wireless printer. For details of the settings, contact your network administrator.
Configuring the Optional Wireless Adapter This section describes how to configure a wireless adapter through Easy Setup Navigator.
3 Click Connect Your Printer. 4 Click Wireless Connection. 5 Click Wizard. Follow the on-screen instructions to configure wireless settings.
Using Advanced Setup to Configure a Wireless Adapter You can configure the wireless adapter with the following connection methods: • WPS-PBC • WPS-PIN • Operator Panel • Ethernet Cable • Dell Printer Configuration Web Tool 1 Insert the Software and Documentation disc provided with the printer in your computer. The Easy Setup Navigator file launches automatically. 2 Click Start Setup. 3 Click Connect Your Printer. 4 Click Wireless Connection.
5 Select Advanced, and then select a connection method from WPS-PBC, WPS-PIN, Operator Panel, Ethernet Cable, or Dell Printer Configuration Web Tool. For Ethernet Cable: Select Ethernet Cable, and then click Next. a Follow the on-screen instructions to configure wireless settings, and then click Next. The Advanced Configuration Tool starts. Select the printer, and then click Next. b Wireless Network Settings screen appears.
WPS-PBC You can start Push Button Control only from the operator panel. NOTE: WPS-PBC (Wi-Fi Protected Setup-Push Button Configuration) is a method to authenticate and register devices required for wireless configuration by pressing the button provided on the access point via wireless routers, and then performing WPSPBC setting on the operator panel. This setting is available only when the access point supports WPS.
Manual SSID Setup 1 Press the (Menu) button. 2 Press the button until Admin Settings is highlighted, and then press the 3 Press the button until Network is highlighted, and then press the 4 Press the button until Wireless Setup is highlighted, and then press the 5 Press the button until Manual Setup is highlighted, and then press the 6 Enter the SSID, and then press the (Set) button. (Set) button. (Set) button. (Set) button. (Set) button.
Dell Printer Configuration Web Tool NOTE: For details about using WPA-Enterprise-AES, WPA2-Enterprise-AES, or WPA-Enterprise-TKIP, see "Using Digital Certificates." 1 Ensure that the printer is turned off and the wireless adapter is connected to the printer. 2 Connect the printer to the network with an Ethernet cable. For details about how to connect the Ethernet cable, see "Connecting Printer to Computer or Network." 3 Turn on the printer.
2 Launch the Dell Printer Configuration Web Tool by entering the IP address of the printer in your web browser. 3 Click Print Server Settings. 4 Click Print Server Settings tab. 5 Click Wireless LAN. 6 Change the wireless setting of the printer. 7 Reboot the printer. 8 Change the wireless settings on your computer or access point accordingly.
3 Slide the left side cover towards the back of the printer. 4 Open the left side cover completely. 5 Insert the two plastic pins on the hard disk into the metal casing holes. 6 Attach the plastic pin and the connector to the control board, and push the hard disk firmly into place.
7 Close the left side cover, and then slide it towards the front of the printer. 8 Turn the screw clockwise. 9 Turn on the printer. 10 Print the printer settings report to confirm that the newly installed hard disk is detected by the printer. For details about how to print a printer settings report, see "Report / List." 11 Confirm the amount of Hard Disk listed in the printer settings report under Printer Options.
Windows 7/ 7 x64/ Server 2008 R2 x64 1 Click Start → Devices and Printers. 2 Right-click the printer icon of the Dell C3760n/C3760dn Color Laser Printer, and then select Printer properties. 3 Click the Options tab, and then select Get Information from Printer. 4 Click Apply, and then click OK. 5 Close the Devices and Printers dialog box. Windows Vista/ Vista x64 1 Click Start → Control Panel → Hardware and Sound → Printers.
Windows 7/ 7 x64/ Server 2008 R2 x64 1 Click Start → Devices and Printers. 2 Right-click the printer icon of the Dell C3760n/C3760dn Color Laser Printer, and then select Printer properties. 3 Click the Configuration tab, and then select Bi-Directional Setup. 4 Select Get Information from Printer and then click OK. 5 Click Apply, and then click OK. 6 Close the Devices and Printers dialog box. Windows Vista/Vista x64 1 Click Start → Control Panel → Hardware and Sound → Printers.
Mac OS X 10.3.x/10.4.x 1 Select the printer from the Printer List screen in Print Center (or Printer Setup Utility). 2 Click Printers on the Print Center (or Printer Setup Utility) menu bar, and select Show Info. 3 Select Installable Options, and select the options that have been installed on the printer, and then click Apply Changes.
64 Installing Optional Accessories
7 Connecting Your Printer Your Dell™ C3760n/C3760dn Color Laser Printer interconnection cable must meet the following requirements: Connection type Connection specifications Ethernet 10 Base-T/100 Base-TX/1000 Base-T Wireless (optional) IEEE 802.11b/802.11g/802.11n USB USB 2.0 NOTE: The images used in this manual are those of the Dell C3760dn Color Laser Printer unless otherwise mentioned.
Connecting Printer to Computer or Network Direct Connection A local printer is a printer which is directly connected to your computer using the USB cable. If your printer is connected to a network instead of your computer, skip this section and go to "Network Connection." To connect the printer to a computer: 1 Connect the smaller USB connector into the USB port at the back of the printer. 1 1 1 USB port NOTE: Ensure that you match the USB symbol on the cable to the USB symbol on the printer.
Network Connection To connect the printer to a network: 1 Connect the Ethernet cable. 1 1 1 Ethernet port To connect the printer to the network, connect one end of an Ethernet cable into the Ethernet port on the rear of the printer, and the other end to a LAN drop or hub. To setup a wireless connection, insert the wireless adapter into the wireless adapter socket on the back of the printer. For a wireless connection, see "Installing the Optional Wireless Adapter.
Turning on the Printer WARNING: Do not use extension cords or power strips. WARNING: The printer should not be connected to an Uninterruptible Power Supply (UPS) system. 1 Connect the power cable to the power connector on the rear of the printer, and then to a power source. 2 Turn on the printer. When the printer is connected via a USB (Uninterruptible Power Supply) cable, the USB driver is automatically installed.
2 The Please Select Time Zone appears. Press the (Set) button.
3 Please Enter Date appears. Specify the date, and then press the (Set) button. 4 Please Enter Time appears. Specify the time, and then press the (Set) button. The printer automatically restarts after selecting the 70 Connecting Your Printer (Set) button.
8 Setting the IP Address Assigning an IP Address An IP address is a unique number that consists of four sections that are delimited by a period and can include up to three digits in each section, for example, 111.222.33.44. You can select the IP mode from Dual Stack, IPv4, and IPv6. If your network supports both IPv4 and IPv6, select Dual Stack. Select the IP mode of your environment, and then set IP address, subnet mask (for IPv4 only), and gateway address.
3 Press the button until Network is highlighted, and then press the 4 Press the button until TCP/IP is highlighted, and then press the 5 Press the button until IPv4 is highlighted, and then press the 6 Press the button until Get IP Address is highlighted, and then press the 7 Press the button until Panel is highlighted, and then press the (Set) button. (Set) button. (Set) button. (Set) button. (Set) button.
Verifying the IP Settings You can confirm the settings by using the operator panel, printing the printer settings report, or using the ping command. Verifying the Settings Using Operator Panel 1 Press the (Menu) button.
74 Setting the IP Address
9 Loading Paper NOTE: The images used in this manual are those of the Dell™ C3760dn Color Laser Printer unless otherwise mentioned. NOTE: To avoid paper jams, do not remove the tray while printing is in progress. 1 Pull the tray out of the printer about 200 mm. 2 Hold the tray with both hands, and remove it from the printer. 3 Adjust the paper guides. NOTE: Extend the front side of the tray when you load Legal size paper.
4 Before loading the print media, flex the sheets and fan them. Straighten the edges of the stack on a level surface. 5 Load the print media into the tray with the recommended print side facing up. NOTE: Do not exceed the maximum fill line in the tray. Overfilling the tray may cause paper jams. 6 Align the width guides against the edges of the paper.
8 On the operator panel, press the (Set) button. 9 Press the or or button until the desired paper size is highlighted, and then press the button until the desired paper type is highlighted, and then press the (Set) button.
78 Loading Paper
10 Installing Printer Drivers on Windows® Computers Identifying Printer Driver Pre-install Status Before installing the printer driver on your computer, check the IP address of your printer by performing one of the procedures in "Verifying the IP Settings.
For Windows 8 and Windows Server 2012 Point to the top or bottom right corner of the screen, and then click Search → Type Run in the search box, click Apps, and then click Run → Type D:\setup_assist.exe (where D is the drive letter of the optical drive), and then click OK. Direct Connection Setup For installing PCL and PS printer driver 1 In the Easy Setup Navigator window, click Installing Driver and Software to launch the installation software. 2 Select Personal Installation, and then click Next.
NOTE: If you are an administrator on the computer, click Continue; otherwise, contact your administrator to continue the desired action. 11 As the driver installation is completed, click Print a test page to print a test page. 12 Click Finish. Windows Server 2008 or Windows Server 2008 64-bit Edition NOTE: You must log in as an administrator. 1 Extract the following zip file to your desired location. D:\Drivers\XPS\Win_7Vista\XPS_3760.
10 To change the printer name, enter the printer name in the Printer name box, and then click Next. To use this printer as the default printer, select the Set as the default printer check box, and then click Next. 11 If you do not share your printer, select Do not share this printer. If you share your printer, select Share this printer so that others on your network can find and use it. 12 Click Next. Installation starts.
NOTE: In some cases, Windows Security Alert is displayed in this step when you use Windows Vista, Windows Vista 64- bit Edition, Windows Server 2008, Windows Server 2008 64-bit Edition, Windows Server 2008 R2, Windows 7, Windows 7 64bit Edition, Windows 8, Windows 8 64-bit Edition, Windows Server 2012. In this case, select Unblock (Allow access for Windows Server 2008 R2 and Windows 7), and then continue the procedure. 5 Specify the printer settings, and then click Next. a Enter the printer name.
14 Click Finish. Windows Server 2008 or Windows Server 2008 64-bit Edition NOTE: You must log in as an administrator. 1 Extract the following zip file to your desired location. D:\Drivers\XPS\Win_7Vista\XPS_3760.zip (where D is the drive letter of the optical drive) 2 Click Start→ Control Panel→ Hardware and Sound→ Printers. 3 Click Add a printer. 4 Click Add a network, wireless or Bluetooth printer. 5 Select printer or click The printer that I want isn't listed. When you select your printer, go to step 8.
NOTE: If you are an administrator on the computer, click Continue; otherwise, contact your administrator to continue the desired action. 6 Click Have Disk to display the Install From Disk dialog box. 7 Click Browse, and then select the extracted folder in step 1. 8 Click OK. 9 Select your printer name and click Next. 10 To change the printer name, enter the printer name in the Printer name box, and then click Next.
16 Click Finish. Windows 8, Windows 8 64-bit Edition, or Windows Server 2012 1 Extract the zip file you downloaded to your desired location. 2 Under Desktop mode, right-click the bottom left corner of the screen, and then click Control Panel. 3 Click Hardware and Sound (Hardware for Windows Server 2012) → Devices and Printers → Add a printer. 4 Click Have Disk to display the Install From Disk dialog box. 5 Click Browse, and then select the extracted folder in step 1. 6 Click OK.
1 Open the Run dialog box. For Windows XP, Windows Server 2003, Windows Server 2008, click start→ All Programs → Accessories → Run. For Windows Vista, click Start→ Run. 2 Type gpedit.msc, and then click OK. 3 Click Computer Configuration→ Administrative Templates→ Printers. 4 Right-click Allow Print Spooler to accept client connections and select Properties. 5 On the Setting tab, select Enabled, and then click OK. 6 Restart the computer. For Windows Server 2008 R2 and Windows 7: 1 Open the Run dialog box.
2 Select System and Security. 3 Click Windows Firewall. 4 Click Allow a program or feature through Windows Firewall. 5 If the check boxes under Allowed programs and features: are dimmed, click Change settings. 6 Select the File and Printer Sharing check box. Home/Work (Private) or Public check box is automatically selected according to your settings. If the File and Printer Sharing Properties dialog box appears, click OK. 7 Click OK.
2 Select User Accounts. 3 Click Change User Account Control Settings. 4 Move the slider to the bottom, and then click OK. 5 Restart the computer. For Windows 7: 1 Click Start→ Control Panel. 2 Select User Accounts and Family Safety. 3 Click User Accounts. 4 Click Change User Account Control Settings. 5 Move the slider to the bottom, and then click OK. 6 Click Yes in the User Account Control dialog box. 7 Restart the computer.
2 Select Network Installation, and then click Next. 3 Select Remote Installation, and then click Next. a Enter the computer name, user ID, and password, and then click Add. b Click Next. NOTE: Windows Security Alert may appear on Windows Vista, Windows Vista 64-bit Edition, Windows Server 2008, Windows Server 2008 64-bit Edition, Windows Server 2008 R2, Windows 7, or Windows 7 64-bit Edition.
Setting Up for Shared Printing You can share your new printer on the network using the Software and Documentation disc that comes with your printer, or using Microsoft® point-and-print or peer-to-peer method. However, if you use one of the Microsoft methods, some features, such as the status monitor and other printer utilities, installed with the Software and Documentation disc, may not be available.
4 Click Additional Drivers and select the operating systems of all network clients that print to the printer. 5 Click Apply, and then click OK. Windows 8, Windows 8 64-bit Edition, or Windows Server 2012 1 Under Desktop mode, right-click the bottom left corner of the screen, and then click Control Panel → Hardware and Sound (Hardware for Windows Server 2012) → Devices and Printers. 2 Right-click the printer icon and select Printer properties. 3 On the Sharing tab, click Change Sharing Options if exists.
3 Right-click the shared printer name, and then click Connect. Wait for the driver information to be copied from the server computer to the client computer, and for a new printer object to be added to the Printers and Faxes folder. The copy time varies, based on network traffic and other factors. 4 Close My Network Places. 5 Print a test page to verify installation. a Click start→ Printers and Faxes. b Select the printer you just created. c Click File→ Properties.
Windows Server 2008 or Windows Server 2008 64-bit Edition 1 On the Windows desktop of the client computer, click Start→ Network. 2 Locate the host name of the server computer, and then double-click the host name. 3 Right-click the shared printer name, and then click Connect. 4 Click Install driver. 5 Wait for the driver information to be copied from the server computer to the client computer, and for a new printer object to be added to the Printers folder.
c On the General tab, click Print Test Page. When a test page is printed successfully, installation is complete. Peer-to-Peer If you use the peer-to-peer method, the printer driver is fully installed on each client computer. Network clients retain control of driver modifications. The client computer handles the print job processing. Windows XP, Windows XP 64-bit Edition, Windows Server 2003, or Windows Server 2003 x64 Edition 1 Click start→ Printers and Faxes. 2 Click Add a Printer. 3 Click Next.
Windows Vista or Windows Vista 64-bit Edition 1 Click Start→ Control Panel→ Hardware and Sound→ Printers. 2 Click Add a Printer to launch the Add Printer wizard. 3 Select Add a network, wireless or Bluetooth printer, and then click Next. If the printer is listed, select the printer and click Next, or select The printer that I want isn't listed and type in the path of the printer in the Select a shared printer by name text box and click Next.
Windows 7, Windows 7 64-bit Edition, or Windows Server 2008 R2 1 Click Start → Devices and Printers. 2 Click Add a Printer. 3 Select Add a network, wireless or Bluetooth printer. If the printer is listed, select the printer and click Next, or select The printer that I want isn't listed. Click Select a shared printer by name and type in the path of the printer in the text box, and then click Next.
98 Installing Printer Drivers on Windows® Computers
11 Installing Printer Drivers on Macintosh Computers Installing the Drivers and Software 1 Run the Software and Documentation disc on the Macintosh computer. 2 Double-click the Dell C3760 Installer icon, and then click Continue. 3 When the popup dialog box prompts you for confirming the program included in the installation package, click Continue. 4 Click Continue on the Important Information screen. 5 Select a language for the Software License Agreement.
8 Click Add. 9 Specify the options that have been installed on the printer, and then click Continue. 10 Confirm that the printer is displayed in the Print & Fax (Print & Scan for Mac OS X 10.7 and Mac OS X 10.8) dialog box. When Using Bonjour 1 Turn on the printer. 2 Ensure that Macintosh computer and the printer are connected. If you use wired connection, connect the LAN cable between the printer and the network.
5 Click IP Printer in the Printer Browser dialog box. 6 Select Line Printer Daemon - LPD for Protocol. 7 Type the IP address for the printer in the Address area. 8 Select Dell C3760dn Color Laser for Print Using. NOTE: When printing is set up using IP printing, the queue name is displayed as blank. You do not need to specify it. NOTE: Entry of Location is optional. 9 Click Add. When Using Bonjour 1 Turn on the printer. 2 Ensure that Macintosh computer and the printer are connected.
When Using IP Printing 1 Turn on the printer. 2 Ensure that Macintosh computer and the printer are connected. If you use wired connection, connect the LAN cable between the printer and the network. If you use wireless connection, ensure that wireless connection is configured properly on your Macintosh computer and the printer. 3 Start Printer Setup Utility. NOTE: You can find Printer Setup Utility in the Utilities folder in Applications. 4 Click Add in the Printer List dialog box.
Configuring Settings All the optional accessories are verified as installed. Mac OS X 10.5, 10.6, 10.7, or 10.8 1 Open the System Preferences, and click Print & Fax (Print & Scan for Mac OS X 10.7 and Mac OS X 10.8). 2 Select the printer in the Printer Name list, and click Options & Supplies. 3 Select Driver, and select the options that have been installed in the printer, and then click OK. Mac OS X 10.3.9 or 10.4.11 1 Start Printer Setup Utility.
104 Installing Printer Drivers on Macintosh Computers
12 Installing Printer Drivers on Linux Computers (CUPS) This section provides information for installing or setting up the printer driver with CUPS (Common UNIX Printing System) on Red Hat® Enterprise Linux® 5/6 Desktop or SUSE® Linux Enterprise Desktop 10/11. Operation on Red Hat Enterprise Linux 5/6 Desktop Setup Overview Red Hat Enterprise Linux 5/6 Desktop: 1 Install the printer driver. 2 Set up the print queue. 3 Specify the default queue. 4 Specify the printing options.
For USB connections: a Select Dell C3760dn Color Laser USB #1, Dell C3760dn Color Laser, Dell C3760n Color Laser USB #1, or Dell C3760n Color Laser from the Device menu, and click Continue. 4 Select Dell C3760dn Color Laser PS vx.x (en) or Dell C3760n Color Laser PS vx.x (en) from the Model menu, and click Add Printer. 5 Type root as the user name, type the administrator password, and click OK. The message Printer xxx has been added successfully. appears. The setup is complete.
Specifying the Printing Options You can specify the printing options such as color mode. For Red Hat Enterprise Linux 5 Desktop: 1 Open the URL "http://localhost:631" using a web browser. 2 Click Administration. 3 Click Manage Printers. 4 Click Set Printer Options of the printer for which you want to specify the printing options. 5 Specify the required settings, and click Set Printer Options. 6 Type root as the user name, and type the administrator password.
Operation on SUSE Linux Enterprise Desktop 10 Setup Overview SUSE Linux Enterprise Desktop 10: 1 Install the printer driver. 2 Set up the print queue. 3 Specify the default queue. 4 Specify the printing options. Installing the Printer Driver 1 Select Computer→ More Applications... and select Gnome Terminal on the Application Browser. 2 Type the following command in the terminal window. su (Type the administrator password) rpm -ivh (Type the file path)/Dell-C3760-ColorLaser-x.x-x.noarch.
For USB connections: a Click Add. b Select Directly Connected Printers as Printer Type, and click Next. c Select USB Printer as Directly Connected Printers, and click Next. d Select //Dell/C3760dn Color Laser or //Dell/C3760n Color Laser as Device, and click Next. e Type the printer name in Name for Printing. NOTE: Printer Description and Printer Location do not have to be specified. f Select the Do Local Filtering check box, and click Next. g Select DELL as Manufacturer.
Setting the Password for Authority as the Printer Administrator You must set the password for authority as the printer administrator to do operations as the printer administrator. 1 Select Computer→ More Applications... and select Gnome Terminal on the Application Browser. 2 Type the following command in the terminal window. su (Type the administrator password) lppasswd -g sys -a root (Type the password for authority as the printer administrator after the Enter password prompt.
Installing the Printer Driver 1 Select Computer→ More Applications... and select GNOME Terminal on the Application Browser. 2 Type the following command in the terminal window. su (Type the administrator password) rpm -ivh (Type the file path)/Dell-C3760-ColorLaser-x.x-x.noarch.rpm The printer driver is installed. Setting Up the Queue To execute printing, you must set up the print queue on your workstation. 1 Select Computer→ More Applications..., and select YaST on the Application Browser.
Printing From the Applications When you have finished setting up the queue you can print jobs from the applications. Start the print job from the application, and specify the queue in the print dialog box. However, sometimes you can print only from the default queue depending on the application (for example Mozilla). In these cases, before you start printing, set queue you want to print to as the default queue. For information on specifying the default queue, see "Setting the Default Queue.
Setting the Password for Authority as the Printer Administrator You must set the password for authority as the printer administrator to do operations as the printer administrator. 1 Select Computer→ More Applications... and select GNOME Terminal on the Application Browser. 2 Type the following command in the terminal window. su (Type the administrator password) lppasswd -g sys -a root (Type the password for authority as the printer administrator after the Enter password prompt.
114 Installing Printer Drivers on Linux Computers (CUPS)
Using Your Printer 13 Operator Panel .......................................................................... 117 14 Dell™ Printer Configuration Web Tool................................... 121 15 Understanding the Tool Box Menus....................................... 171 16 Understanding the Printer Menus.......................................... 187 17 Print Media Guidelines............................................................. 229 18 Loading Print Media ...........................................
116
13 Operator Panel About the Operator Panel The operator panel has a 4-line LCD panel, a status LED, control buttons, and a number pad, which allows you to control the printer. 1 2 10 4 9 8 3 4 3 5 6 7 1 Status LED (Ready / Error) • Shows a green light when the printer is ready and a blinking green light when data is being received. • Shows an amber light when an error occurs and a blinking amber light when an unrecoverable print error occurs.
8 (Back) button • 9 Returns to the previous screen. (Menu) button • 10 Moves to the top level of the menu. (Set) button • Confirms the entry of values. NOTE: Moving to a different menu or returning to a previous screen cancels the current entry or setting. Make sure to press the (Set) button to save the current entry or setting. Using the Number Pad As you perform various tasks, you may need to enter characters and numbers.
Printing a Panel Settings Report The panel settings report shows current settings for the printer menus. For details about how to print a panel settings report, see "Report / List." Changing the Language To change the language used on the LCD panel: When Using the Operator Panel 1 Press the (Menu) button. 2 Press the button until Panel Language is highlighted, and then press the (Set) button. 3 Press the button until the desired language is highlighted, and then press the (Set) button.
120 Operator Panel
Dell™ Printer Configuration Web Tool 14 Overview NOTE: This web tool is available only when the printer is connected to a network using an Ethernet cable or the wireless printer adapter. NOTE: The images used in this manual are those of the Dell C3760dn Color Laser Printer unless otherwise mentioned. One of the features of the Dell Printer Configuration Web Tool is E-Mail Alert Setup, which sends e-mail to you or the key operator when the printer needs supplies or intervention.
Setting Up the Dell Printer Configuration Web Tool Ensure that you activate JavaScript in your browser before using the Dell Printer Configuration Web Tool. Follow the procedures below to configure both the environment settings of your web browser and the EWS setting on the operator panel before using the Dell Printer Configuration Web Tool.
4 Specify the display language in order of preference in the Languages in order of preference list menu. For example: • English [en] or English/United States [en-us] • Italian [it] • Spanish [es] • German [de] • French [fr] • Dutch [nl] • Norwegian [no] • Swedish [sv] • Danish [da] Setting the IP Address of the Printer to Non-Proxy 1 Select Options from the Tools menu. 2 Click Advanced tab. 3 Click Network on the Options dialog box. 4 Click Connection → Settings.
Starting the Dell Printer Configuration Web Tool To launch the Dell Printer Configuration Web Tool, enter the IP address of your printer in your web browser. If you do not know the IP address of your printer, print the printer settings report or display the TCP/IP Settings page, which lists the IP address. For details about how to find your printer's IP address, see "Verifying the IP Settings.
Copy Printer Settings Use the Copy Printer Settings menu to copy the printer settings to another printer or printers on the network by typing the IP address of each printer. NOTE: You must log in as an administrator to use this feature. Print Volume Use the Print Volume menu to check the history of printing, such as paper usage, the types of jobs being printed, limit to which users can use the color mode, and the maximum number of pages they can print.
Page Display Format The layout of the page is divided into three sections listed below: • Top Frame • Left Frame • Right Frame Top Frame The top frame is located at the top of all pages. When the Dell Printer Configuration Web Tool is activated, the current status and specifications of the printer are displayed in the top frame on every page. The following items are displayed in the top frame. 1 2 3 4 1 Dell C3760dn Color Laser Displays the product name of the printer.
Left Frame The left frame is located on the left side of all the pages. The menu titles displayed in the left frame are linked to corresponding menus and pages. You can go to the corresponding page by clicking their characters. The following menus are displayed in the left frame. 1 2 3 4 5 6 7 8 9 10 11 12 13 1 Printer Status Links to the Printer Status menu. 2 Printer Jobs Links to the Printer Jobs menu. 3 Printer Settings Links to the Printer Settings Report menu.
Right Frame The right frame is located on the right side of all the pages. The contents of the right frame correspond to the menu that you select in the left frame. For details on the items displayed in the right frame, see "Details of the Menu Items." Buttons in the Right Frame 1 2 3 1 Refresh Button Receives the current printer configuration and updates the latest information in the right frame.
"Printer Settings" "Printer Settings Report" "Menu Settings" "Reports" "Printer Settings" "System Settings" "Network Settings" "USB Settings" "PCL Settings" "PostScript Settings" "PDF Settings" "Secure Settings" "USB Direct Print Defaults" "Printer Maintenance" "Paper Density" "Adjust Transfer Belt Unit" "Adjust 2nd BTR" "Adjust Fusing Unit" "Auto Registration Adjustment" "Color Registration Adjustments" "Reset Defaults" "Initialize PrintMeter" "Storage"*1 "Non-Dell Toner" "Adjust Altitude" "Clock Set
"Print Server Settings" "Security" "Set Password" "Authentication System" "Kerberos Server" "LDAP Server" "LDAP Authentication" "SSL/TLS" "IPsec" "802.
Output Tray Status OK Indicates that the tray is available. Full Indicates that the tray is not available. Capacity Cover Status Displays the maximum capacity of the paper tray. Closed Indicates that the cover is closed. Open Indicates that the cover is open. Printer Type Displays the type of the printer. Color Laser is displayed normally. Printing Speed Displays the printing speed.
Job Name Displays the file name of the job being processed. Owner Displays the name of the job owner. Host Name Displays the name of the host computer. Job Status Displays the status of the job being processed. Host I/F Displays the status of the host interface. Job Submitted Time Displays the date when the job was submitted. Completed Jobs Purpose: To check the completed jobs. Up to the last 20 jobs are displayed. Click the Refresh button to update the screen. Values: ID Displays the job ID.
Invalid Key Tone Displays the volume of the tone that is emitted when the operator panel input is incorrect. Off indicates that the tone is disabled. Machine Ready Tone Displays the volume of the tone that is emitted when the printer becomes ready. Off indicates that the tone is disabled. Job Completed Tone Displays the volume of the tone that is emitted when a print job is complete. Off indicates that the tone is disabled.
Use Another Tray Displays whether to show a message to select another tray when the specified paper is not available in the paper tray. Network Settings Adobe Protocol Displays PostScript communication protocol for each interface. USB Settings USB Port Displays whether to enable the USB interface. Adobe Protocol Displays PostScript communication protocol for each interface. Paper Tray Displays the paper input tray. Paper Size Displays the paper size setting.
Expiration Mode*5 Displays whether to set the date to delete the files stored as Secure Print in the optional 512MB memory module or the optional hard disk drive. Expiration Time*5 Displays the time to delete the files stored as Secure Print in the optional 512MB memory module or the optional hard disk drive. Recurrence*5 Displays the period to repeat the setting. Weekly Settings Secure Settings - Print USB Direct Print Defaults *5 Displays the day of the month to repeat the setting.
Adjust Fusing Unit Plain Displays the temperature setting of the fusing unit (-3 to 3) for plain paper. Plain Thick*6 Displays the temperature setting of the fusing unit (-3 to 3) for thick plain paper. Covers (106-163g/m2) Displays the temperature setting of the fusing unit (-3 to 3) for cover paper. Covers Thick*6 (164-216g/m2) Displays the temperature setting of the fusing unit (-3 to 3) for thick cover paper.
Tray Settings MPF Mode Displays whether to use the printer driver settings for the size and type of paper loaded in the multipurpose feeder (MPF). MPF Paper Size*7 Displays the paper size setting of the MPF. *7 Displays the paper type setting of the MPF. MPF Paper Type MPF Custom Paper Size - Displays the length of custom size paper loaded in the MPF. Y*7 MPF Custom Paper Size - Displays the width of custom size paper loaded in the MPF.
PCL Fonts List Click Start to print the PCL (Hewlett-Packard Printer Control Language) Fonts List. PCL Macros List Click Start to print the PCL Macro List. PS Fonts List Click Start to print the PS Fonts List. PDF Fonts List Click Start to print the PDF Fonts List. Job History Click Start to print the Job History report. Error History Click Start to print the Error History report. Print Meter Click Start to print the Print Meter report.
All Tones Sets the volume of all the alert tones, or disables all the tones. Low Toner Alert Message Alerts you if the toner is low. Auto Log Print Sets if a job history needs to be printed after every 20 jobs. RAM Disk*2 Sets whether to allocate RAM for the file system for the Secure Print, Proof Print, Private Mail Box Print, and Public Mail Box Print features. Panel Language Used to set the language on the LCD panel.
PCL Settings Purpose: To change the PCL settings. Values: Paper Tray Sets the paper input tray. Paper Size Sets the paper size. Custom Paper Size - Y Sets the length of custom size paper. The available range is from 127 mm (5.0 inch) to 355 mm (14.0 inch). Custom Paper Size - X Sets the width of custom size paper. The available range is from 77 mm (3.0 inch) to 215 mm (8.5 inch). Orientation Sets how text and graphics are oriented on the page.
Values: Quantity 2 Sided Print Sets the number of copies. *1 Sets whether to print on both sides of a sheet of paper. Print Mode Sets a print mode. PDF Password Sets a password. Re-enter PDF Password Confirms the set password. Collation Sets whether to sort the output. Output Size Sets the output paper size. Layout Sets the output layout. Output Color Sets the output color. *1 This item is available only for Dell C3760dn Color Laser Printer.
Values: Data Encryption Encryption Sets whether to encrypt the data. Encryption Key Sets a key that is required to encrypt. Re-enter Encryption Key Enter the new key again to confirm. NOTE: You can enter only characters from 0 to 9, a to z, A to Z, and NULL values for encryption key. Hard Disk Over Write NOTE: HDD Disk Over Write feature is available only when the optional hard disk is installed. Purpose: To set whether to overwrite the hard disk drive.
Expiration Time Sets the time to delete the files stored as Secure Print in the optional 512MB memory module or the optional hard disk drive. Recurrence Sets the period to repeat the setting. Weekly Settings Sets the day of the week to repeat the setting. Monthly Settings Sets the day of the month to repeat the setting. USB Direct Print Defaults Purpose: To create your own USB Direct Print Defaults setting. Values: Output Color Sets whether to print in color or in black and white.
To specify the optimum voltage settings for printing for the 2nd Belt Transfer Roller (2nd BTR). To lower the voltage, set negative values. To increase, set positive values. The default settings may not give the best output on all paper types. If you see mottles on the print output, try to increase the voltage. If you see white spots on the print output, try to decrease the voltage. CAUTION: The print quality changes depending on the setting values you select for this item.
Color Registration Adjustments Purpose: To specify whether to manually perform color registration adjustment. Manual Color Registration Adjustments are required such as when the printer is initially installed and after the printer is moved. NOTE: The Color Registration Adjustments feature can be configured when Auto Registration Adjustment is set to Off. Values: Auto Correct Click Start to automatically perform color registration correction.
Format Hard Disk*2 Format Hard Disk Click Start to format the optional hard disk. All fonts, forms and files for Secure Print, Proof Print, Private Mail Box Print, and Public Mail Box Print stored in the optional hard disk are cleared. *1 This item is available only when RAM Disk is enabled with the optional 512MB memory module installed or the optional hard disk is installed. *2 This item is available only when the optional hard disk is installed.
Print Server Reports The Print Server Reports tab includes the Print Server Setup Page and the E-Mail Alert Setup Page. Print Server Setup Page Purpose: To verify the current settings of TCP/IP (Transmission Control Protocol/Internet Protocol) protocol and printing ports. On this page, you can only verify the settings of items. If you want to change the settings, go to the pages in the Print Server Settings tab.
IPv4*3 DNS IPv6*4 Get DNS Server Address from DHCP Displays whether to automatically set the DNS server address via DHCP. Current DNS Server Address Displays the current DNS server address. Get DNS Server Address from DHCPv6-lite Displays if the printer receives the DNS server address automatically from the DHCPv6-lite server. Current DNS Server Address Displays the current DNS server address. DNS Dynamic Update (IPv4) Displays the status of the DNS Dynamic Update feature.
HTTP SMB Bonjour (mDNS) Telnet SNMP SNTP AirPrint Google Cloud Print Proxy Server Port Status Displays the port status. Port Number Displays the port number. Simultaneous Connections Displays the maximum number of simultaneous connections. Connection Time-Out Displays the connection time-out period. Port Status Displays the port status. Host Name Displays the host name. Workgroup Displays the workgroup. Maximum Sessions Displays the maximum number of sessions.
Authentication System Authentication System Settings(for ColorTrack PRO) Displays the authentication method. SSL/TLS HTTP - SSL/TLS Communication Displays the status of the HTTP - SSL/TLS Communication. HTTP - SSL/TLS Communication Port Number Displays HTTP - SSL/TLS Communication Port Number. LDAP - SSL/TLS Communication*8 Displays the status of the LDAP - SSL/TLS Communication. Verify Remote Server Certificate*8 Displays the status of the Verify Remote Server Certificate.
E-Mail Alert Settings E-Mail List 1 Select Alerts for List 1 Displays the acceptable e-mail addresses for the E-Mail Alert feature specified in E-Mail List 1. Supplies Alerts Displays the e-mail alert receive status for consumables. Paper Handling Alerts Displays the e-mail alert receive status for paper handling. Service Call Displays the e-mail alert receive status for service calls.
Values: Ethernet*1 Port Status *1 Ethernet Settings Auto Detects the Ethernet transmission rate and the duplex settings automatically. 10Base-T Half-Duplex Selects 10Base-T Half-Duplex as the default value. 10Base-T Full-Duplex Selects 10Base-T Full-Duplex as the default value. 100Base-TX Half-Duplex Selects 100Base-TX Half-Duplex as the default value. 100Base-TX Full-Duplex Selects 100Base-TX Full-Duplex as the default value.
Values: TCP/IP Settings IP Mode Sets the IP mode. Host Name Sets the host name. IPv4 IPv6 IP Address Mode Sets the method for acquiring the IP address. Manual IP Address When an IP address is being set manually, the IP is allocated to the printer using the format nnn.nnn.nnn.nnn. Each octet that makes up nnn.nnn.nnn.nnn is a value in the range of 0 to 254. 127 and any value in the range of 224 to 254 cannot be specified for the first octet of a gateway address.
DNS DNS Domain Name Sets the DNS domain name. IPv4 IPv6 Get DNS Server Address from DHCP Allows you to enable or disable the automatic setting of the DNS server address via DHCP. Manual DNS Server Address Manually sets the DNS server address in xxx.xxx.xxx.xxx format when Get DNS Server Address from DHCP is not selected. Get DNS Server Select the check box to get the DNS server address Address from DHCPv6- automatically from the DHCPv6-lite server.
WSD FTP HTTP Telnet Port Number Sets the port number to 80 or from 8,000 to 9,999. Receive Time-Out Sets the receive time-out period from 1 to 65,535 seconds. Notification TimeOut Sets the notification time-out period from 1 to 60 seconds. Maximum Number of TTL Sets the maximum number of TTL from 1 to 10. Maximum Number of Notification Sets the maximum number of notifications from 10 to 20. Password Sets the password for FTP. Re-enter Password Enter the password again to confirm it.
Enabling and Disabling Printing from Network Addresses You can enable printing from the "192.168" network address and disable printing from the "192.168.200" network address. The example below describes how to enable printing from the "192.168.200.10" IP address. 1 Click the first column of the Access List row 1. 2 Enter "192.168.200.10" in the Address field and "255.255.255.255" in the Address Mask field. 3 Select Accept. 4 Click the first column of the Access List row 2. 5 Enter "192.168.200.
E-Mail Alert Settings SMTP Login User Sets the SMTP login user. Up to 63 alphanumeric characters, periods, hyphens, underscores, and at symbols (@) can be used. If specifying more than one address, separate them using commas. SMTP Login Password Sets the SMTP account password using up to 31 alphanumeric characters. Re-enter SMTP Login Password Confirms the set SMTP account password. POP3 Server Address*1 Sets the POP3 server address in IP address format of "aaa.bbb.ccc.
Bonjour (mDNS) Purpose: To configure the detailed settings of Bonjour. Values: Host Name Sets the host name up to 63 alphanumeric characters and "-" (dash). The original setting will remain valid if no input is made. Printer Name Sets the printer name up to 63 alphanumeric characters and symbol sets. The original setting will remain valid if no input is made. Wide-Area Bonjour Select the check box to enable the Wide-Area Bonjour protocol. SNMP Purpose: To configure the detailed settings of SNMP.
Values: Community Name Trap Notification 1-4 Community Name (Read only)*1 Sets the community name to access (read only) data using up to 31 alphanumeric characters. The original setting will remain valid if no input is made. Characters entered for community name in the previous settings will not be displayed on the screen. The default Read Community is public. Re-enter Community Name (Read only)*1 Enters the community name to access (read only) data again to confirm it.
Values: Administrator Account Account Enabled Select the check box to enable the administrator account. User Name Enters the user name of the administrator account. Authentication Password Sets the authentication password of the administrator account using 8 to 32 alphanumeric characters. Re-enter Authentication Confirms the set password. Password Print Drivers / Remote Client Account Privacy Password Sets the privacy password of the administrator account using 8 to 32 alphanumeric characters.
No Security Sets No Security to configure the wireless setting without specifying an encryption type from WEP, WPA-PSK, and WPA-Enterprise. WEP Sets the WEP to use through the wireless network. WPA-PSK TKIP*1, 2 Sets the WPA-PSK TKIP to use through the wireless network. WPA-PSK AES/WPA2-PSK Sets the WPA-PSK AES/WPA2-PSK AES to use through the wireless network.
*1 For encryption, AES or TKIP method is used. *2 This item is available only when Infrastructure is selected for Network Type. *3 For authentication and encryption by digital certificate, AES or TKIP method is used. *4 This item is displayed only when the optional hard disk is installed and is set to On for encryption. *5 To activate the setting, import a certificate which supports wireless LAN (server/client) on the SSL/TLS pages, and enable the relevant certificate in advance.
Values: Proxy Server Use Proxy Server Sets whether to enable the use of a proxy server. Address to Bypass Proxy Sets the address to bypass proxy server. Server Server Name Sets the name of the proxy server. Port Number Sets the port number from 1 to 65535. Authentication Sets whether to enable authentication. Login Name Sets the login name for the proxy server. Password Sets the login password for the proxy server. Retype Password Confirms the set password.
Values: Authentication Type (for ColorTrack PRO) Authentication System Settings Select the authentication system from the list. Optional Information Server Response TimeOut Sets the amount of time the printer should wait for response from the server. Sets the time period from 1 to 75 seconds. Search Time-Out Sets the amount of time the printer should wait for searching for the server. Sets the time period from 5 to 120 seconds.
SSL/TLS Purpose: To specify the settings for the SSL encryption communication to the printer, and set/delete the certificate used for IPsec, LDAPS, or Wireless LAN. Values: HTTP-SSL/TLS Communication*1 Select the check box to enable the HTTP-SSL/TLS Communication. HTTP-SSL/TLS Communication Port Number Sets the port number, which is not identical with that of HTTP for SSL/TLS. This must be 443 or between 8000 and 9999.
Issuer Displays the issuer to certificate. Serial Number Displays the serial number of the device. Public Key Method Displays the public key method. Size of Public Key Displays the size of public key. Valid From Displays the time the certificate is valid. Valid Until Displays the time the certificate is invalid. Status Displays whether certificate is valid or not. Certificate Purpose Displays the purpose of certificate.
802.1x Purpose: To specify the settings for IEEE 802.1x authentication for encrypted communication to the printer. Values: Configure 802.1x Enable IEEE 802.1x Select the check box to enable IEEE 802.1x authentication. Authentication Method EAP-MD5 Selects the authentication method to use for IEEE 802.1x authentication. EAP-MSCHAPv2 PEAP/MSCHAPv2 EAP-TLS*1, 2 Login Name: (Device Name) Sets the login name (device name) for IEEE 802.1x authentication using up to 128 alphanumeric characters.
If the settings can be copied but the printer configuration is different, the settings of only the same items are copied. Printer settings are simultaneously copied to printers of up to 10 IP addresses. Copy Printer Settings Report Purpose: To verify whether the printer setting is copied to other printers successfully. NOTE: The history is cleared by turning off the printer. Print Volume The Printer Volume menu includes the Print Volume and Dell ColorTrack pages.
User Registration No. Displays the user registration number. The Delete User button is displayed when the user is already registered. User Name Sets the user name. Password Sets the user password using 4 to 12 alphanumeric characters. Re-enter password Enter the password again to confirm it. Color Mode Limitation Sets whether to limit color printing. Upper Limit for Color Print Sets the maximum number of pages allowed for color printing.
Tray 2 Custom Paper Size - Y*2 Sets the length of custom size paper loaded in the optional 550-sheet feeder. Tray 2 Custom Paper Size - X*2 Sets the width of custom size paper loaded in the optional 550-sheet feeder. Tray 2 Display Popup*2 Sets whether to display a popup message that prompts the user to set the paper size and type when the paper is loaded in the optional 550-sheet feeder. 1st Priority Sets the paper source to be used as the first priority.
15 Understanding the Tool Box Menus The Tool Box allows you to view, specify, and diagnose the system settings. NOTE: A Password dialog box appears the first time you try to change settings on Tool Box when Panel Lock is set on the printer. In this case, input the password that you have already specified, and click OK to apply the settings. Starting the Tool Box 1 Click Start→ All Programs→ Dell Printers→ Dell C3760 Color Laser Printer→ Tool Box. The screen to select the printer appears.
Menu Settings Purpose: To display the menu settings of the printer. Values: System Settings Power Saver Timer - Sleep Displays the amount of transition time to the Sleep mode after the printer finishes a job. Power Saver Timer - Deep Sleep Displays the amount of transition time between the Sleep mode and the Deep Sleep mode. Power Saver Timer - Auto-Off Timer*1 Displays the time it takes to automatically turn off the printer after the printer has entered the Deep Sleep mode.
Date & Time Time Zone Displays the selected time zone. Set Date Displays the date setting. Set Time Displays the time setting. Date Format Displays the selected date format. Time Format Displays the selected time format; 24 Hour or 12 Hour. Control Panel Tone Displays whether to emit a tone when the operator panel input is correct. Off indicates that the tone is disabled. Invalid Key Tone Displays whether to emit a tone when the operator panel input is incorrect.
PS Fonts List Click this button to print a list of the PS fonts. PDF Fonts List Click this button to print a list of the PDF fonts. Job History Click this button to print the Completed Jobs history of the printer. Error History Click this button to print the error history of the printer. Print Meter Click this button to print the report for the total number of pages printed. Color Test Page Click this button to print a color test page.
Tray 2 Paper Size*1 Displays the paper size setting of the optional 550-sheet feeder. *1 Tray 2 Custom Size - Y Displays the length of custom size paper loaded in the optional 550-sheet feeder. Tray 2 Custom Size - X*1 Displays the width of custom size paper loaded in the optional 550-sheet feeder. Tray Priority *1 Tray 2 Paper Type*1 Displays the paper type setting of the optional 550-sheet feeder. Tray Priority Displays the priority order of the paper trays.
Printer Maintenance The Printer Maintenance tab includes the System Settings, Maintenance, Tray Settings, Panel Language, TCP/IP Settings, Network Settings, and USB Direct Print Defaults pages. System Settings Purpose: To configure the power management of the printer, auto clear time, alarm tones, time-out time, date and time, mm/inch setting, job log auto print, Print ID, setting of the additional memory, and setting of the substitute tray.
Alert Tone mm / inch Default Paper Size Off Does not emit a tone when a problem occurs. On Emits a tone when a problem occurs. Out of Paper Alert Off Tone On Does not emit a tone when the printer runs out of paper. Low Toner Alert Tone Off Does not emit a tone when the toner is low. On Emits a tone when the toner is low. Auto Clear Alert Tone Off Does not emit a tone before the printer performs auto clear. On Emits a tone 5 seconds before the printer performs auto clear.
Substitute Tray *3 Letterhead 2 Sided Low Toner Alert Message Use Another Tray Off No tray size substitute accepted. Larger Size Substitutes paper of next largest size. When there is no larger paper size, the printer substitutes paper of nearest size. Nearest Size Substitutes paper of nearest size. Use MPF Substitutes paper from the MPF. Disable Does not print on both sides of a sheet of letterhead paper. Enable Prints on both sides of a sheet of letterhead paper.
Maintenance CAUTION: Using a non-Dell toner cartridge may severely damage your printer. The warranty does not cover damages caused by using non-Dell toner cartridges. Purpose: To configure the paper density, the color registration adjustments, the initialization of the printer, and other settings. Values: Paper Density Plain Light Sets plain paper density. Normal Label Light Sets label paper density.
Restart printer to apply new settings Click this button to apply the changes. Tray Settings Purpose: To specify the paper types and sizes, and the tray priority for the MPF, tray1, and the optional 550-sheet feeder respectively. Values: Tray Settings MPF Mode Panel Specified Driver Specified Sets whether the paper size and paper type for the MPF are specified from the printer driver or the operator panel.
Plain - Side 2 Color - Side 2 Plain Thick - Side 2 Recycled - Side 2 Tray 1 Display Popup On Off Displays a popup message that prompts the user to set Paper Type and Paper Size when the paper is loaded in tray1. Tray 1 Paper Size A4 (210x297mm) Sets the size of paper loaded in tray1. A5 (148x210mm) B5 (182x257mm) Letter (8.5x11") Folio (8.5x13") Legal (8.5x14") Executive (7.3x10.5") Custom Size Tray 1 Custom Size - Available Range: Y 210–355 mm (8.3–14.
Tray 2 Paper Type*2 Plain Plain Thick Sets the type of paper loaded in the optional 550sheet feeder. Covers(106–163g/m2) Covers Thick(164–216g/m2) Coated(106–163g/m2) Coated Thick(164–216g/m2) Recycled Letterhead Preprinted Prepunched Color Plain - Side 2 Color - Side 2 Plain Thick - Side 2 Recycled - Side 2 Tray Priority MPF->Tray1 Sets the priority order of the paper trays.
Panel Language Purpose: To determine the language of the text on the LCD panel. Values: Panel Language English Sets the language to be used on the LCD panel. French Italian German Spanish Danish Dutch Norwegian Swedish Apply New Settings After you change the settings, click this button to apply the changes. Restart printer to apply new settings Click this button to apply the changes. TCP/IP Settings NOTE: TCP/IP Settings is not available when IP Mode of the printer is is set to IPv6 Mode.
Restart printer to apply new settings Click this button to restart the printer and apply the changes. Network Settings NOTE: Network Settings is not available when the printer is connected using a USB cable. Purpose: To configure the setup of the printer using your web browser. Values: Print Server Settings*1 Display Display of Dell Configuration Web Tool Click to display the Print Server Setup page on the Dell Printer Configuration Web Tool.
Diagnosis The Diagnosis tab includes the Chart Print and Environment Sensor Info pages. Chart Print Purpose: To print various charts that can be used for diagnosis of the printer. The chart is printed to A4 or letter size paper. Values: Pitch Configuration Chart Prints full halftone pages for yellow, magenta, cyan, and black. Also prints pages to check the pitch. A total of five pages are output. Ghost Configuration Chart Prints a chart to check for ghost printing. One page is printed.
When Using the Tool Box 1 Click Start→ All Programs→ Dell Printers→ Dell C3760 Color Laser Printer→ Tool Box. NOTE: For details about starting the Tool Box, see "Starting the Tool Box." The Tool Box opens. 2 Click the Printer Maintenance tab. 3 Select Maintenance from the list at the left side of the page. The Maintenance page appears. 4 Click Reset Default. The printer restarts automatically to apply the settings.
16 Understanding the Printer Menus When your printer is connected to a network and available to a number of users, the access to the Admin Settings can be limited. This prevents other users from using the operator panel to inadvertently change a user default that has been set by the administrator. However, you can use your printer driver to override user defaults and select settings for individual print jobs. Report / List Use the Report/List menu to print various types of reports and lists.
Error History Purpose: To print a detailed list of paper jams and fatal errors. Print Meter Purpose: To print the reports for the total number of pages printed. Color Test Page Purpose: To print a page for testing colors. Stored Documents NOTE: Stored Documents feature is available only when the optional 512 MB memory module is installed on the printer and RAM Disk under System Settings is enabled or the optional hard disk is installed.
Paper Tray Purpose: To specify the default paper tray. Values: Auto* MPF Tray1 Tray2*1 *1 This item is available only when the optional 550-sheet feeder is installed. Paper Size Purpose: To specify the default paper size. Values: mm series A4*1 A5 B5 Letter Executive Folio Legal Envelope #10 Monarch DL C5 Custom Size *1 Denotes country-specific factory default value.
DL C5 Custom Size *1 Denotes country-specific factory default value. NOTE: Selecting a custom size for the paper size prompts you to enter a custom length and width. Orientation Purpose: To specify how text and graphics are oriented on the page. Values: Portrait* Prints text and graphics parallel to the short edge of the paper. Landscape Prints text and graphics parallel to the long edge of the paper. 2 Sided NOTE: 2 Sided feature is available only for Dell C3760dn Color Laser Printer.
AntiqueOlv Times New ITCBookmanDm It AntiqueOlv It Times New It HelveticaNr AntiqueOlv Bd Times New Bd HelveticaNr Ob CG Omega Times New BdIt HelveticaNr Bd CG Omega It Symbol HelveticaNrBdOb CG Omega Bd Wingdings N C Schbk Roman CG Omega BdIt Line Printer N C Schbk It GaramondAntiqua Times Roman N C Schbk Bd Garamond Krsv Times It N C Schbk BdIt Garamond Hlb Times Bd ITC A G Go Bk GaramondKrsvHlb Times BdIt ITC A G Go BkOb Courier* Helvetica ITC A G Go Dm Courier It Hel
NOTE: The Font Size menu is only displayed for typographic fonts. See also: "Pitch and Point Size" Font Pitch Purpose: To specify the font pitch for scalable mono spaced fonts. Values: 10.00* Sets the value in increments of 0.01. Available Range: 6.00–24.00 Font pitch refers to the number of fixed-space characters in a horizontal inch of type. For non-scalable mono spaced fonts, the pitch is displayed, but cannot be changed. NOTE: The Font Pitch menu is only displayed for fixed or mono spaced fonts.
Values: 1* Sets the value in increments of 1. Available Range: 1–999 Image Enhance Purpose: To specify whether to enable the Image Enhance feature, which makes the boundary line between black and white smoother to decrease jagged edges and enhance the visual appearance. Values: Off * On Disables the Image Enhance feature. Enables the Image Enhance feature. Hex Dump Purpose: To help isolate the source of a print job problem.
Default Color Purpose: To specify the color mode to Color or Black. This setting is used for a print job that does not specify a print mode. Values: Black* Prints in the black and white mode. Color Prints in the color mode. Ignore FormFeed Purpose: To specify whether to ignore blank pages that only contain Form Feed control codes. Values: Off* Disables the Ignore Form Feed feature. On Enables the Ignore Form Feed feature.
Value: Normal* For documents with normal sized characters. High Quality For documents with small characters or thin lines, or documents printed using a dot-matrix printer. High Speed Prints with the higher speed than the Normal mode, but the quality is less. PDF Password Purpose: To specify the password to print the secure PDF. Value: Enter PDF Password Enter the password to print the secure PDF. Collation Purpose: To specify whether to sort the job. Value: Collated Sorts the job.
Default Color Purpose: To specify the output color. Value: Color (Auto)* Black PostScript Use the PostScript menu to change printer settings that only affect jobs using the PostScript emulation printer language. NOTE: Values marked by an asterisk (*) are the factory default menu settings. PS Error Report Purpose: To specify whether the printer outputs error contents for a PostScript error. The change becomes effective after the printer is turned off and then on again.
Default Color Purpose: To specify the color mode to Color or Black. This setting is used for a print job which does not specify a print mode. Values: Color* Prints in the color mode. Black Prints in the black and white mode. Network Use the Network menu to change the printer settings affecting jobs sent to the printer through the wired or wireless network. NOTE: Values marked by an asterisk (*) are the factory default menu settings.
Values: Select access Manual Setup Select the access point from the list. WEP Key Entry When you select an access point using WEP as the security method, enter the WEP key. For 64bit keys, up to 10 hexadecimal characters can be entered. For 128bit keys, up to 26 hexadecimal characters can be entered. PassPhrase Entry When you select an access point using WPA, WPA2, or Mixed as the encryption type, enter the passphrase of 8 to 63 alphanumeric characters.
WPS Setup NOTE: WPS Setup is available only when the printer is connected using the wireless network. Purpose: To configure the wireless network using WPS. Values: Push Button Control PIN Code Cancel* Cancels the wireless setting with the encryption type of WPS-PBC. Start Configures the wireless setting with the encryption type of WPS-PBC. Start Configuration Configures the wireless setting using the PIN code assigned automatically by the printer. Print PIN Code Prints the PIN code.
Ipsec *1 Gateway Address When an IP address is being set manually, the gateway address is specified using the format nnn.nnn.nnn.nnn. Each octet that makes up nnn.nnn.nnn.nnn is a value in the range of 0 to 254. 127 and any value in the range of 224 to 254 cannot be specified for the first octet of a gateway address. Disable* Disables Ipsec. Ipsec feature is available only when IPsec is enabled on the Dell Printer Configuration Web Tool. Protocols Purpose: To enable or disable each protocol.
*1 HTTP-SSL/TLS feature is available only when a digital certificate is set from the Dell Printer Configuration Web Tool. IP Filter NOTE: IP Filter feature is available only for LPD or Port9100. Purpose: To block data received from certain IP addresses through the wired or wireless network. You can set up to five IP addresses. The change becomes effective after the printer is turned off and then on again. Values: Sets the IP address for Filter n. No. n / IP Address (n is 1–5.
Purpose: To specify whether to enable the USB port. The change becomes effective after the printer is turned off and then on again. Values: Disable Disables the USB interface. * Enables the USB interface. Enable Adobe Protocol Purpose: To specify PostScript communication protocol for a parallel interface, you can configure the Adobe Protocol settings for the wired network. The change becomes effective after the printer is turned off and then on again.
Select a high value if your printer is in constant use. In most circumstances, this keeps the printer ready to operate with minimum warm-up time. Select a value between 1 and 60 minutes for power saver mode if you want a balance between energy consumption and a shorter warm-up period. The printer automatically returns to the standby mode from the power saver mode when it receives data from the computer.
Date & Time Purpose: To specify the date and time formats. Values: Set Date & Time Time Zone Date Sets the date depending on the Date Format settings. Time Sets the time. Date Format Time Format Sets the time zone. Sets the date format. 12H 24H Sets the time in 12-hour format. * Sets the time in 24-hour format. Audio Tone Purpose: To configure settings for tones emitted by the printer during operation or when a warning message appears.
Values: Millimeters (mm)* Selects millimeter as the default measurement unit. Inches (") Selects inch as the default measurement unit. NOTE: The default for mm/inch varies depending on other settings, such as Country and Document Size. Default Paper Size Purpose: To specify the default paper size. Values: mm series A4*1 Letter *1 Denotes country-specific factory default values. inch series A4 Letter*1 *1 Denotes country-specific factory default values.
Report 2 Sided Print NOTE: Report 2 Sided Print feature is available only for Dell C3760dn Color Laser Printer. Purpose: To specify to print reports on both sides a sheet of paper. Values: 1 Sided* Prints reports on one side of a sheet of paper. 2 Sided Prints reports on both side of a sheet of paper. Print ID Purpose: To specify a location where the user ID is printed. Values: Off* Does not print the user ID. Top Left Prints the user ID on the top left of the page.
*1 This item is available only when the optional 550-sheet feeder is installed. RAM Disk NOTE: RAM Disk feature is available only when the optional 512 MB memory module is installed on the printer. NOTE: RAM Disk feature is not available when the optional hard disk is installed. Purpose: To allocate memory to the RAM disk file system for the Secure Print, Private Mail Box Print, Public Mail Box Print, and Proof Print features.
Purpose: To specify the date and time to delete the files stored as Secure Print in the RAM disk or the optional hard disk. Values: Expiration Mode Off* Does not set the date and time to delete the files stored as Secure Print in the RAM Disk or the optional hard disk. On Sets the date and time to delete the files stored as Secure Print in the RAM Disk or the optional hard disk.
Auto Color To Mono Print NOTE: Auto Color To Mono Print feature is available when Dell ColorTrack is disabled. Purpose: To specify whether to print all print jobs in black and white even when color print is specified. Values: Off* Prints according to the specified color mode. On Prints all print jobs in black and white even when color print is specified. ColorTrack Error Report Purpose: To specify whether to automatically print error-related information if printing with ColorTrack results in an error.
Use Another Tray Purpose: To change to another paper tray when a paper size runs out in the specified paper tray. Values: Off Does not print on other paper sizes in other paper trays if the paper size specified in the job runs out. * On Shows a message to select another tray when the specified paper runs out in the paper tray.
Adjust Transfer Belt Unit Purpose: To adjust the transfer bias when ghosting occur. (The ghost image may be the image of the previous page, or a part of the page currently printing) Values: K Offset 0* If faint black colored ghosts appear, try to decrease the value. Available Range: -5 to +5 YMC Offset 0* Available Range: -5 to +5 If faint ghosts in color (yellow, magenta, or cyan) appear, try to decrease the value.
Adjust Fusing Unit NOTE: The print quality changes depending on the setting values you select for this item. Purpose: To adjust the temperature setting of the fusing unit for each paper type. Values: 0* Plain Available Range: (Lighten) -3 to (Darken) +3 Plain Thick 0* Sets the fusing unit temperature in increments of 1. The default settings may not give the best output on all paper types. When the printed paper has curled, try to lower the temperature.
Color Reg Adjust Purpose: To manually perform color registration adjustment. Manual Color Registration Adjustments are required when the printer is initially installed and after the printer is moved. NOTE: The Color Reg Adjust feature can be configured when Auto Reg Adjust is set to Off. Values: Auto Correct Color Regi Chart Enter Number Cancel* Does not perform color registration correction. Start Automatically performs color registration correction. Yes Prints a color registration chart.
Clear Job History Purpose: To clear the job history of all finished jobs. Clear Storage NOTE: Clear Storage feature is available only when the additional 512 MB memory module is installed and RAM Disk is set to On or when the optional hard disk is installed. Purpose: To clear all files stored as Secure Print, Private Mail Box Print, Public Mail Box Print, Proof Print, and Stored Print in the Ram disk or the optional hard disk.
Secure Settings Use the Secure Settings menu to set a password to limit access to the menus. This prevents items from being changed accidentally. NOTE: Values marked by an asterisk (*) are the factory default menu settings. See also: "Panel Lock" Panel Lock Purpose: To set a limited access to Admin Settings with a password, and to set or change the password. Values: Panel Lock Control *1 Change Password *1 Disable* Disables password protection for Admin Settings.
Hard Disk Over write NOTE: Hard Disk Over write feature is available only when the optional hard disk is installed. NOTE: Overwrite of the hard disk may take several hours. When overwriting the hard disk, all functions of the printer are inoperable. Purpose: To erase the contents of the entire hard disk by overwriting the hard disk with meaningless data. Values: Off* Disables overwrite of the hard disk. Single Pass Overwrites the hard disk once. 3 Pass Overwrites the hard disk three times.
B5 Letter Executive Folio Legal Envelope #10 Monarch DL C5 Custom Size inch series Use Driver Settings* Letter Executive Folio Legal A4 A5 B5 Envelope #10 Monarch DL C5 Custom Size Paper Type*1 Plain* Plain Thick Covers Covers Thick Coated Coated Thick Label Envelope Recycled Letterhead Preprinted Prepunched Color Plain S2 Color S2 Plain Thick S2 Recycled S2 MPF Mode Panel Specified Uses the paper size and paper type set from the operator panel.
Display Popup*1 *1 Off Does not display a popup message that prompts to set Paper Type and Paper Size when paper is loaded in the MPF. On* Displays a popup message that prompts to set Paper Type and Paper Size when paper is loaded in the MPF. This item is available only when MPF Tray 1 Purpose: To specify the paper loaded in tray1.
Display Popup *1 Off Does not display a popup message that prompts to set Paper Type and Paper Size when paper is loaded in tray1. On* Displays a popup message that prompts to set Paper Type and Paper Size when paper is loaded in tray1. Denotes country-specific factory default value. NOTE: For more information on supported paper sizes, see "Supported Paper Sizes." Tray 2 NOTE: Tray 2 feature is available only when the optional 550-sheet feeder is installed.
Tray Priority Purpose: To set the priority order of the paper trays for automatic tray selection. If paper trays loaded with the same paper size and type exists, the paper tray is selected according to this priority order. Values: 1st Priority *1 2nd Priority 3rd Priority *1 *2 MPF* Sets the MPF as the first priority. Tray 1 Sets tray1 as the first priority. Tray 2 Sets the optional 550-sheet feeder as the first priority. MPF Sets the MPF as the second priority.
Print Menu Use the Print Menu to print a job using the Secure Print, Private Mail Box Print, Public Mail Box Print, and Proof Print features. NOTE: Values marked by an asterisk (*) are the factory default menu settings. Secure Print NOTE: Secure Print feature is available only when RAM disk is set to On or the optional hard disk is installed. Purpose: To print confidential jobs. The printer can hold the job in memory until you arrive at the printer and type the password on the operator panel.
Input Number of Copies Print and Delete Deletes all documents from print memory after printing them. Input Number of Copies Delete *1 Sets the number of copies. Sets the number of copies. Deletes all documents from print memory. This item is available only when the multiple print jobs are stored. *2 The document name is displayed. The save date and time are displayed if the document name is not specified.
Proof Print NOTE: Proof Print feature is available only when RAM disk is set to Enable. Purpose: To specify whether and how to print the job stored in the Proof Print. When the print job is sent from the printer driver on the computer, a single copy is printed for you to check the print result. If you do not have problems with the print result, you can choose to print more copies. This prevents a large number of misprinted copies from being printed at one time.
Output Color Purpose: To specify whether to print in black and white or in color. Values: Full Color* Prints in color. Black & White Prints in black and white. Select Tray Purpose: To specify the input tray. Values: MPF Tray 1* Tray 2*1 *1 This item is available only when the optional 550-sheet feeder is installed. MPF Paper Size NOTE: MPF Paper Size feature is available only when MPF: Any is selected in Select Tray. Purpose: To specify the paper size for the MPF.
MPF Paper Type NOTE: MPF Paper Type feature is available only when MPF: Any is selected in Select Tray. Purpose: To specify the paper type for the MPF. Values: Plain* Plain Thick Covers Covers Thick Coated Coated Thick Envelope Recycled Letterhead Prepunched Color 2 Sided Printing NOTE: 2 Sided Printing feature is available only for Dell C3760dn Color Laser Printer. Purpose: To print on both sides of a sheet of paper. Values: 1 -> 1Sided* Prints on one side of a sheet of paper.
Uncollated Does not sort a job. PDF Password Purpose: To enter the password when you print a PDF file secured with a document open password (password to open the PDF file). Values: Enter PDF Password Enter the document open password to print the secure PDF job. Panel Lock This feature prevents unauthorized personnel from changing the settings made by the administrator. For regular printing, items can be selected from the menu and printer settings remain unchanged.
Resetting Defaults After executing this function and rebooting the printer, all the menu parameters are reset to their default values. The following menu parameters are exceptions and are not reset.
228 Understanding the Printer Menus
Print Media Guidelines 17 Print media refers to paper, labels, envelopes, and coated paper among others. Your printer provides high-quality printing on a variety of print media. Selecting the appropriate print media for your printer helps avoid printing troubles. This section describes selecting and caring for print media. NOTE: Use only laser print media. Do not use ink jet paper in your printer. Paper For the best print quality in color, use 75 g/m2 (20 lb) xerographic, grain long paper.
Fiber Content Most high-quality xerographic paper is made from 100 % chemically pulped wood. Paper containing fibers such as cotton may lead to degraded paper handling. Recommended Paper To ensure the best print quality and feed reliability, use 75 g/m2 (20 lb) xerographic paper. Business paper designed for general business use also provides acceptable print quality. Only use paper able to withstand high temperatures without discoloring, bleeding, or releasing hazardous emissions.
Selecting Pre-Printed Media and Letterheads When selecting pre-printed and letterhead paper for the printer: • Use grain long paper for best results. • Use only forms and letterheads printed using an offset lithographic or engraved printing process. • Select paper that absorb ink, but does not bleed. • Avoid paper with rough or heavily textured surfaces. • Use paper printed with heat-resistant inks designed for use in xerographic copiers.
• Adjust the guide to fit the width of the envelopes. • To load an envelope into the MPF, insert the envelope with the flaps closed or open and the short-edge of the envelope facing into the printer. The print side must be facing up. • See "Loading an Envelope in the MPF" for instructions on loading an envelope. • Use one envelope size during a print job. • Ensure that the humidity is low because high humidity (more than 60 %) and the high printing temperatures may seal the envelopes.
• Do not use label sheets that have adhesive to the edge of the sheet. It is recommended that zone coating of the adhesive is done at least 1 mm (0.04 inches) away from edges. Adhesive material contaminates your printer and could void your warranty. WARNING: Otherwise a jam occurs in the printer and contaminate your printer and your cartridges with adhesive. As a result, could void your printer and cartridge warranties.
Supported Paper Types Paper type Plain Covers Coated Label MPF Tray1 Optional 550-sheet feeder Duplex unit Side 1 Side 2 Side 1 Side 2 Side 1 Side 2 Side 1 Side 2 Light Y Y Y Y Y Y Y N Normal Y Y Y Y Y Y Y N Thick Y Y Y Y Y Y Y N Normal Y N Y N Y N Y N Thick Y N Y N Y N N N Normal Y N Y N Y N Y N Thick Y N Y N Y N N N Normal Y N N N N N N N Light Y N N N N N N N Envelope Y N N N N N N N Recycled Y Y Y
18 Loading Print Media Loading print media properly helps prevent jams and ensures trouble-free printing. Before loading any print media, identify the recommended print side of the print media. This information is usually indicated on the print media package. NOTE: The images used in this manual are those of the Dell™ C3760dn Color Laser Printer unless otherwise mentioned. Capacity Tray1 and the optional 550-sheet feeder (tray2) can hold: • 550 sheets of the standard paper.
Print media source Print side Page orientation Tray1 and optional 550-sheet Dell C3760n Color Laser Printer feeder Face up Letterhead enters the printer first LET TER HEA D Dell C3760dn Color Laser Printer Face down LE TT Letterhead enters the printer last ER HE AD MPF Dell C3760n Color Laser Printer Letterhead enters the printer first Face up AD HE ER TT LE 236 Loading Print Media
Print media source Print side Dell C3760dn Color Laser Printer Letterhead enters the printer last DA T RE EH TE L Face down Page orientation Loading Print Media in the MPF 1 Gently pull open the MPF cover. 2 Extend the extension tray as necessary.
3 Slide the width guides to the edge of the tray. The width guides should be fully extended. 4 Insert all media facing up and top edge first into the MPF. NOTE: Do not force the print media into the MPF. 5 Slide both width guides until they rest lightly against the edge of the print media stack. NOTE: Do not force the print media into the MPF. 6 On the operator panel, press the (Set) button.
Loading an Envelope in the MPF Use the following guidelines when loading envelopes in the MPF: CAUTION: Never use envelopes with windows, coated linings, or self-stick adhesives. These lead to paper jams and can cause damage to the printer. NOTE: If you do not load envelopes in the MPF right after they have been removed from the packaging, they may bulge. To avoid jams, press firmly across the whole envelopes to flatten them as shown below before loading the envelopes in the MPF.
C5 Load the envelopes short edge feed with the flaps open or closed and the print side up. Ensure that the flaps come at the bottom with the flaps open or at the top with the flaps closed when you face towards the printer. Using the MPF • Load only one size and type of print media during a single print job. • To achieve the best possible print quality, use only high-quality print media that is designed for use in laser printer. For more guidelines on print media, see "Print Media Guidelines.
Printing 19 Printing........................................................................................
242
Printing 19 This chapter covers tips for printing, how to print certain information from your printer, and how to cancel a job. NOTE: The images used in this manual are those of the Dell™ C3760dn Color Laser Printer unless otherwise mentioned. Tips for Successful Printing Tips on Storing Print Media Store your print media properly. For more information, see "Storing Print Media.
Canceling a Print Job There are several methods for canceling a job. • Canceling a Job From the Operator Panel • Canceling a Job From a Computer Running Windows Canceling a Job From the Operator Panel To cancel a job after it has started printing: 1 Press the (Cancel) button. Printing is canceled only for the current job. All the following jobs will continue to print.
Duplex Printing Duplex printing (or two-sided printing) allows you to print on both sides of a sheet of paper. For sizes that are acceptable for duplex printing, see "Supported Paper Sizes." Duplex Printing With Duplex Unit (Dell C3760dn Color Laser Printer Only) 1 Click Start→ Devices and Printers. For Windows XP: Click start→ Printers and Faxes. For Windows Vista: Click Start→ Control Panel→ Hardware and Sound→ Printers. For Windows Server 2008: Click Start→ Control Panel→ Printers.
2 Right-click the printer and select Printing Preferences. The General tab appears. 3 From Paper Source, select Tray1, Tray2, or MPF. 4 From Duplex, select Flip on Short Edge or Flip on Long Edge. NOTE: For details on the Flip on Short Edge and Flip on Long Edge options, see "Flip on Short Edge" and "Flip on Long Edge." 5 Click OK.
Flip on Long Edge Assumes binding along the long edge of the page (left edge for portrait orientation and top edge for landscape orientation). The following illustration shows long-edge binding for portrait and landscape pages: Portrait Flip on Short Edge Landscape Assumes binding along the short edge of the page (top edge for portrait orientation and left edge for landscape orientation).
• Hard Disk is set to Available in the printer driver. Overview The stored printing feature includes the following job types. Secure Print You can temporarily store print jobs secured with a password in the memory or hard disk. Users with the password can print them from the operator panel. This feature can be used to print confidential documents. A stored print job will be deleted after you print it or at a designated time. Send confidential data. Enter the password from the operator panel.
Proof Print The collated print job is stored in the memory or hard disk, but a single copy is printed automatically so you can check the print result. If you do not have problems with the print result, you can choose to print more copies. This prevents large number of misprinted copies from being printed at one time. One set is printed. Send data. Check if the print result is OK. Print the rest of sets from the operator panel. The difference between each of the job types are listed below.
4 Press the button until the desired user ID is highlighted, and then press the (Set) button. NOTE: Secure Print and Private Mail Box Print require specifying a password for confidentiality. If you select Public Mail Box Print or Proof Print, proceed to step 6. 5 Enter the password using the number pad, and then press the (Set) button. For details about specifying the password, see "Specifying your password on the operator panel (Secure Print/Private Mail Box Print).
A plug type Supported File Formats Files in the following file formats can be printed directly from a USB memory. • PDF • TIFF • JPEG Inserting and Removing a USB Memory You can insert the USB memory before printing. Before removing the USB memory, ensure that the printer is not accessing the USB memory. CAUTION: If you remove the USB memory while the printer is accessing, the data in the USB memory or the USB memory device itself may be destroyed.
3 Press the button until the desired file is highlighted, and then press the (Set) button. NOTE: Only the following characters are displayed on the LCD panel: A B C D E F G H I J K L M N O P Q R S T U V W X Y Z 0 1 2 3 4 5 6 7 8 9 $ % ’ ‘ - @ {} ~ ! # ( ) & _ ^ 4 Specify print options such as Output Color, Select Tray, 2 Sided Printing, Multiple-Up, Collation, and PDF Password. For details, see "USB Direct Print.
Printer Setup You can install your new printer on the network using the Software and Documentation disc that shipped with your printer, or using Microsoft Windows’ Add Printer wizard. Installing a Printer Driver Using the Add Printer Wizard 1 Click Start→ Devices and Printers (Start→ Control Panel→ Hardware and Sound→ Printers for Windows Vista and Windows Server 2008).
Printing With AirPrint This section provides information for printing with AirPrint. AirPrint allows you to print through a network with iPad (all models), iPhone (3GS or later), and iPod touch (3rd generation or later) running the latest version of iOS. AirPrint also allows you to accomplish basic network printing with Macintosh (Mac OS X 10.7 or later) without installing additional drivers. Setting Up AirPrint on Your Printer To use AirPrint, Bonjour (mDNS) and IPP protocols are required on your printer.
• Set Google Cloud Print to Enable from the operator panel menu, or set Google Cloud Print to On from the Dell Printer Configuration Web Tool. When using the operator panel 1 Press the (Menu) button.
5 Select printer options and then tap Print. Printing From Google Chrome The following procedure uses the Google Chrome browser on a Windows PC as an example. 1 Open the Google Chrome browser. 2 Open the web page or e-mail that you want to print. 3 Click or click Print. (varies depending on the version of the Google Chrome browser) in the top right corner and then 4 Click Change in the Destination area. 5 Choose your printer from the Google Cloud Print area. 6 Click Print.
Type the IP address of your printer in your web browser. Choose Printer Settings from the topics list. From the Printer Settings tab, select the System Settings to change the printer settings. To change the paper type and size, choose Tray Settings from the topics list. To change the ColorTrack settings, choose Print Volume from the topics list, and then select the Dell ColorTrack tab.
258 Printing
Know Your Printer 20 Understanding Your Printer Software ................................... 261 21 Printing Using ColorTrack (External Authentication) .......... 273 22 Using Digital Certificates ......................................................... 281 23 Understanding Fonts ................................................................ 293 24 Understanding Printer Messages .......................................... 301 25 Specifications...............................................................
260
Understanding Your Printer Software 20 Use the Software and Documentation disc that shipped with your printer to install a combination of software programs, depending on your operating system. NOTE: The images used in this manual are those of the Dell™ C3760dn Color Laser Printer unless otherwise mentioned. Printer Status Window The Printer Status window alerts you when there is a warning or when an error occurs, for example, when a paper jam occurs or toner is running low.
If you want to install the printer driver with the same settings on multiple computers running the same operating system, create a setup disk in a floppy disk or in a server on the network. Using the setup disk that you have created will reduce the amount of work required when installing the printer driver. • Install the printer driver in the computer on which the setup disk is to be created.
Updater The Updater button updates the Dell software and printer firmware. Troubleshooting The Troubleshooting button opens the Troubleshooting Guide, which allows you to solve problems by yourself. Status Monitor Widget for Macintosh Status Monitor Widget is a printer utility that promotes efficient use of the printer through the exchange of information between the Macintosh and the printer.
Opening and Closing the Status Monitor Widget Opening the Status Monitor Widget 1 Click the Dashboard icon in the Dock to launch Dashboard. 2 Click the Plus (+) sign to display the Widget Bar. 3 Click the icon of Status Monitor in the Widget Bar. The Printer Status window appears. NOTE: If the message Select a printer is displayed, select your printer in Preferences. (For more information on Preferences, see "Preferences.
Printer Status Image Area Displays the image of printer condition. • Estimated Toner Level image Displays the estimated toner level of each color if the printer is functioning properly. NOTE: If the utility does not receive a response from the printer, the Unknown toner image is displayed. • Printer error image Displays an indication image when an error occurs. An error has occurred and the printer cannot be used. Order Supplies button Click this button to display the Order window.
Order Online • Visit Dell printer supplies ordering web site hyperlink Click the Visit Dell printer supplies ordering web site hyperlink to access the web site for ordering Dell printer supplies. • URL list Displays a list of available URLs where you can order Dell printer supplies. Select a URL address to use when the Visit Dell printer supplies ordering web site hyperlink is clicked.
Service Tag button Click this button to obtain the service tag. NOTE: You cannot retrieve the service tag when the printer is connected via USB cable. done button Click this button to return to the Printer Status window. Status Monitor Console for Linux Status Monitor Console is a printer utility that promotes efficient use of the printer through the exchange of information between the Linux and the printer.
Starting the Status Monitor Console 1 Click Dell Printers→ Status Monitor Console The Printer Selection window appears. For more information on Printer Selection window, see "Printer Selection Window." 2 Select your printer. The Printer Status window appears. For more information on Printer Status window, see "Printer Status Window." • You can order supplies from the Dell Supplies Management System window. See "Dell Supplies Management System Window.
Printer Status Window When the printer is specified in the Printer Selection window, the Printer Status window appears. Printer Status Message Area Displays a message of the current printer status. NOTE: The Status Monitor Console automatically obtains the printer information at the updated interval that can be specified in the Settings window. Also, the printer status is refreshed when the Refresh is clicked.
Dell Supplies Management System Window This window provides you with the information for ordering printer supplies by telephone or from the web site. To open the Dell Supplies Management System window: 1 Click Order Supplies Online button in the Printer Status window. OR Click Dell Printers→ Dell Supplies Management System. Select Printer Model Select your printer model name.
Dell and the Environment Click the hyperlink to access the web site about recycling. Close button Click this button to close the Dell Supplies Management System window. Service Tag Window 1 Enter the Dell printer service tag. NOTE: For information on the service tag, see "Express Service Code and Service Tag." Settings Window To open the Settings window: 1 Click Settings in the Printer Selection window. The Settings window appears.
Protocol Settings - SNMP • Community Name Enter the Community name of SNMP in the Community Name text box. Order URL • Select Reorder URL The selected URL address is set as default web site for the Select Reorder URL in the Dell Supplies Management System window.
21 Printing Using ColorTrack (External Authentication) With ColorTrack, you can restrict the number of pages that can be printed per user, specify the users who can print in color, and restrict the users who can access the printer, based on the user information registered on the external authentication server or the printer. To print using ColorTrack, you must set ColorTrack Settings and the printer driver. Also, you must set the external server with ColorTrack for using an external authentication server.
When Using the Operator Panel You can specify only the settings of ColorTrack Mode, Non Registered User, and ColorTrack Error Report using the operator Panel. 1 Press the (Menu) button. 2 Press the button until Admin Settings is highlighted, and then press the 3 Press the button until System Settings is highlighted, and then press the (Set) button. 4 Press the button until ColorTrack Mode is highlighted, and then press the (Set) button.
Authentication System Specify the server authentication type, the server response time-out, or the search time-out. When Using the Dell Printer Configuration Web Tool 1 Launch Dell Printer Configuration Web Tool. a Open the web browser. b Enter the IP address of your printer in the web browser. See "Dell™ Printer Configuration Web Tool." 2 Select Print Server Settings. 3 Click the Security tab. 4 Select Authentication System. Authentication System page is displayed.
5 Enter the IP address or host name, and the port address in IP Address / Host Name & Port of Kerberos Server (for ColorTrack PRO). 6 Enter the domain name in Domain Name. 7 Click Apply New settings. 8 Turn off the printer, and turn it on again to apply the settings. IP Address / Host Name & Port Specify the IP address or host name, and the port address. The change becomes effective after the printer is turned off and then on again. CAUTION: Do not use the same port address as that of another port.
• Specify the time-out period for Search Time-Out. 5 Click Apply New settings. 6 Turn off the printer, and turn it on again to apply the settings. Server Information (for ColorTrack PRO) IP Address / Host Name & Port Specify the IP address or the host name, and the port address. The change becomes effective after the printer is turned off and then on again. CAUTION: Do not use the same port address as that of another port. NOTE: The port address must be 389, 636 or between 5,000 and 65,535.
LDAP Authentication Specify the LDAP server authentication method. When Using the Dell Printer Configuration Web Tool 1 Launch Dell Printer Configuration Web Tool. a Open the web browser. b Enter the IP address of your printer in the web browser. See "Dell™ Printer Configuration Web Tool." 2 Select Print Server Settings. 3 Click the Security tab. 4 Select LDAP Authentication. LDAP Authentication (for ColorTrack PRO): • Confirm the authentication method.
Dell ColorTrack Mode Specify whether to allow general users to change settings related to authentication or whether general users must use the settings configured by the Administrator. Specify Group Name Specify the name of the belonging group to use when authenticating. If you specify a group that does not belong, authentication fails and the data is not printed. Also, the default group is set if Specify Group Name is not specified.
280 Printing Using ColorTrack (External Authentication)
22 Using Digital Certificates The authentication feature using digital certificates upgrades security when sending print data or setting data. This chapter describes how to manage digital certificates. NOTE: For information about digital certificate error, see "Understanding Printer Messages" and "Digital Certificate Problem." The following is a typical setup flow for using digital certificates. Prepare to manage digital certificates.
When Using the Operator Panel 1 Press the (Menu) button. 2 Press the button until Admin Settings is highlighted, and then press the 3 Press the button until Secure Settings is highlighted, and then press the (Set) button. 4 Press the button until Data Encryption is highlighted, and then press the (Set) button. 5 Press the button until Encryption is highlighted, and then press the 6 Press the button until On is highlighted, and then press the (Set) button. (Set) button. (Set) button.
When Using the Dell Printer Configuration Web Tool 1 Launch Dell Printer Configuration Web Tool. a Open the web browser. b Enter the IP address of your printer in the web browser. See "Dell™ Printer Configuration Web Tool." 2 Select Print Server Settings. 3 Click the Security tab. 4 Select SSL/TLS. 5 Click Generate Self-Signed Certificate of Machine Digital Certificate. The Generate Self-Signed Certificate page is displayed. 6 Select the size of public key from the list of Size of Public Key.
Setting a Digital Certificate NOTE: To manage digital certificates, you must first set encryption of the optional hard disk to On, and then set up HTTPS communication. For details, see "Preparing to Manage Certificates." 1 Launch Dell Printer Configuration Web Tool. a Open the web browser. b Enter the IP address of your printer in the web browser. See "Dell™ Printer Configuration Web Tool." 2 Select Print Server Settings. 3 Click the Security tab. 4 Select SSL/TLS.
Deleting a Digital Certificate NOTE: To manage digital certificates, you must first set encryption of the optional hard disk to On, and then set up HTTPS communication. For details, see "Preparing to Manage Certificates." 1 Launch Dell Printer Configuration Web Tool. a Open the web browser. b Enter the IP address of your printer in the web browser. See "Dell™ Printer Configuration Web Tool." 2 Select Print Server Settings. 3 Click the Security tab. 4 Select SSL/TLS.
5 Click Certificate Management to display the Certificate Management page. NOTE: The Certificate Management button is displayed only when the optional hard disk is installed and is set to On for encryption. 6 Select the category from the Category list. 7 Select the purpose of use from the Certificate Purpose list. Click Display the List to display the Certificate List page. NOTE: If the list includes more than 20 certificates, click Next to display the next page. 8 Select the certificate to be exported.
Setting the SSL-use Server Certificate (HTTP/IPP) NOTE: To manage digital certificates, you must first set encryption of the optional hard disk to On, and then set up HTTPS communication. For details, see "Preparing to Manage Certificates." 1 Import the certificate to be used with the SSL-use server. For more information, see "Importing a Digital Certificate." 2 Set the certificate to be used with the SSL-use server. For more information, see "Setting a Digital Certificate.
Setting Client Certificate for LDAP-SSL/TLS Communication NOTE: To manage digital certificates, you must first set encryption of the optional hard disk to On, and then set up HTTPS communication. For details, see "Preparing to Manage Certificates." NOTE: This feature is enabled only when Enable is set for LDAP-SSL/TLS Communication. 1 Import a certificate to be used with SSL Client. For more information, see "Importing a Digital Certificate." 2 Set a certificate to be used with SSL Client.
d Select SSL/TLS. e Click Certificate Management to display the Certificate Management page. f Select Local Device within Category. g Select the Wireless LAN (Server) of use from the Certificate Purpose list. h From Certificate Order, select how the certificates are sorted in Certificate List. This setting is not necessary if you do not need to specify the order for the certificates. i Select the certificate to associate.
f Select Trusted Certificate Authorities within Category. g Select the purpose of use from the Certificate Purpose list. h Click Display the List to display the Certificate List page. i Select the certificate to associate. At this time, confirm that Validity of the certificate selected is set to Valid. j Click Certificate Details to display the Certificate Details page. k Confirm the content, and click Use This Certificate at the upper-right corner.
Setting Client Certificate for IEEE 802.1x (EAP-TLS) NOTE: To manage digital certificates, you must first set encryption of the optional hard disk to On, and then set up HTTPS communication. For details, see "Preparing to Manage Certificates." NOTE: This feature is enabled only when Enable is set for IEEE 802.1x (EAP-TLS). 1 Import a certificate to be used with SSL Client. For more information, see "Importing a Digital Certificate." 2 Set a certificate to be used with SSL Client.
292 Using Digital Certificates
Understanding Fonts 23 Typefaces and Fonts A font is a set of characters and symbols created with a distinct design. The distinct design is called a typeface. The typefaces you select add personality to a document. Well-chosen typefaces make a document easier to read. The printer has numerous resident fonts in PCL 5/PCL 6 and PostScript 3. See "Resident Fonts" for a listing of all resident fonts. Weight and Style Typefaces are often available in different weights and styles.
In proportional (or typographic) fonts, every character can have a different width. Since proportional fonts have characters with different widths, the font size is specified in point size, not pitch. Point size refers to the height of the characters in the font. A point is defined as 1/72 inch. The characters in a font printed at 24 point will be twice as large as the characters in the same font printed at 12 point.
These temporary bitmapped fonts are deleted when you turn off or reset the printer. Scalable fonts provide the flexibility of printing in many different point sizes. Your printer uses different scalable font formats for downloading fonts to the printer. PCL 5/PCL 6 uses Intellifont and TrueType scalable fonts. PostScript 3 uses Type 1 and TrueType scalable fonts. There are thousands of different scalable fonts available in these different font formats from numerous font suppliers.
Resident bitmapped and scalable fonts PCL 5/PCL 6 PostScript 3 CG Omega Bodoni Italic CG Omega It Bodoni Bold CG Omega Bd Bodoni Bold Italic CG Omega BdIt Bodoni Poster Garamond Antiqua ITC Bookman Light Garamond Krsv ITC Bookman Light Italic Garamond Hlb ITC Bookman Demi Garamond KrsvHlb ITC Bookman Demi Italic Bodoni Poster Compressed Carta Courier Chicago Courier It Clarendon Roman Courier Bd Clarendon Bold Courier BdIt Clarendon Light Cooper Black LetterGothic Cooper Black It
Resident bitmapped and scalable fonts PCL 5/PCL 6 Wingdings PostScript 3 Goudy Bold Italic Goudy Extra Bold Line Printer Helvetica Helvetica Oblique Times Roman Helvetica Bold Times It Helvetica Bold Oblique Times Bd Helvetica Narrow Times BdIt Helvetica Narrow Oblique Helvetica Helvetica Narrow Bold Oblique Helvetica Ob Helvetica Condensed Helvetica Bd Helvetica Condensed Oblique Helvetica BdOb Helvetica Condensed Bold Helvetica Narrow Bold Helvetica Condensed Bold Oblique CourierPS H
Resident bitmapped and scalable fonts PCL 5/PCL 6 PostScript 3 Optima Italic ITC A G Go Bk Optima Bold ITC A G Go BkOb Optima Bold Italic ITC A G Go Dm Oxford ITC A G Go DmOb Palatino Roman Palatino Italic ZapfC MdIt Palatino Bold Palatino Bold Italic ZapfDingbats Stempel Garamond Roman Stempel Garamond Italic Stempel Garamond Bold Stempel Garamond Bold Italic Symbol Tekton Regular Times Roman Times Italic Times Bold Times Bold Italic Times New Roman Times New Roman Italic Times New Roman Bold
Symbol Sets A symbol set is the collection of alphabetic and numeric characters, punctuation, and special characters available in the font you select. Symbol sets support the requirements for different languages or specific applications, such as math symbols used for scientific text. In PCL 5/PCL 6, a symbol set also defines which character will print for each key on the keyboard (or more specifically, for each code point). Some applications require different characters at some code points.
300 Understanding Fonts
24 Understanding Printer Messages The LCD panel displays error messages describing the current state of the printer and indicates possible printer problems you must resolve. This chapter provides a list of error codes and informs you what you can do to clear error messages. When you contact customer support about an error, have the error codes and messages ready.
Error-Code What you can do 010-377 Turn off the printer. Confirm that the fusing unit is correctly installed, and turn on the printer. Contact customer support if this failure is repeated. For more information about installing the fusing unit, see "Replacing the Fusing Unit." 016-316 Turn off the printer. Remove the optional 512MB memory module from the slot, and then reattach it firmly. Turn on the printer. Contact customer support if this failure is repeated.
Error-Code What you can do 016-799 Press the (Set) button to clear the message and cancel the current print job. Confirm the configuration of the printer on the printer driver. 016-930 The device is not supported. Remove it from the front USB port. 016-931 The USB hub is not supported. Remove it from the front USB port. 024-920 Remove the paper from the output tray. 024-927 Remove the empty toner cartridge, and install a new cartridge.
Error-Code What you can do 091-943 Reinsert the yellow drum cartridge. If the message remains, replace the cartridge. For more information about replacing the drum cartridge, see "Replacing the Drum Cartridges." 091-944 Reinsert the magenta drum cartridge. If the message remains, replace the cartridge. For more information about replacing the drum cartridge, see "Replacing the Drum Cartridges." 091-945 Reinsert the cyan drum cartridge. If the message remains, replace the cartridge.
Error-Code What you can do 094-911 Remove the used transfer belt unit, and install a new transfer belt unit. For more information about replacing the transfer belt unit, see "Replacing the Transfer Belt Unit, the 2nd Belt Transfer Roller (2nd BTR), and the Retard Roller." 193-700 When genuine toner cartridges are installed, change the Non-Dell Toner setting to disable using the Dell Printer Configuration Web Tool or the Tool Box.
306 Understanding Printer Messages
25 Specifications Operating System Compatibility Your Dell™ C3760n/C3760dn Color Laser Printer is compatible with Microsoft® Windows® XP, Windows XP 64-bit Edition, Windows Server® 2003, Windows Server 2003 x64 Edition, Windows Server 2008, Windows Server 2008 64-bit Edition, Windows Server 2008 R2 64-bit Edition, Windows Vista®, Windows Vista 64-bit Edition, Windows 7, Windows 7 64-bit Edition, Windows 8, Windows 8 64-bit Edition, Windows Server 2012, Mac OS X 10.3.9, 10.4.11, 10.5, 10.6, 10.7, 10.
Operating systems Microsoft Windows XP/XP x64/Server 2003/Server 2003 x64/Server 2008/Server 2008 x64/Server 2008 R2 x64/Vista/Vista x64/7/7 x64/8/8 x64/Server 2012, Mac OS X (10.3.9/10.4.11/10.5/10.6/10.7/10.8), Red Hat Enterprise Linux 5/6 Desktop (x86), and SUSE Linux Enterprise Desktop 10/11 (x86) Interfaces Standard local: USB 2.0 Standard network: 10Base-T/100Base-TX/ 1000Base-T Ethernet Optional network: IEEE 802.11b/802.11g/802.
Cables Your interconnection cable must meet the following requirements: Connection type Connection specifications and symbols 1 Ethernet 10Base-T/100Base-TX/ 1000Base-T 2 Wireless adapter socket IEEE 802.11b/802.11g/802.11n 3 USB USB 2.0 1 2 3 Optional Wireless Adapter Item Description Connectivity technology Wireless Compliant standards IEEE 802.11b, 802.11g, and 802.11n Bandwidth 2.4 GHz Data transfer rate IEEE 802.11n: 65 Mbps IEEE 802.
310 Specifications
Maintaining Your Printer 26 Maintaining Your Printer .......................................................... 313 27 Removing Options ..................................................................... 347 28 Clearing Jams............................................................................
312
26 Maintaining Your Printer You need to complete certain tasks to maintain optimum print quality. NOTE: The images used in this manual are those of the Dell™ C3760dn Color Laser Printer unless otherwise mentioned. Determining the Status of Supplies If your printer is connected to the network, the Dell Printer Configuration Web Tool can provide instant feedback on remaining toner levels. Type the printer's IP address in your web browser to view this information.
Storing Print Media To avoid potential paper feeding problems and uneven print quality, there are several things you can do: • To achieve the best possible print quality, store print media in an environment where the temperature is approximately 21 °C (70 °F) and the relative humidity is 40 %. • Store cartons of print media on a pallet or shelf, rather than directly on the floor.
Replacing the Toner Cartridges WARNING: Before performing any of the following procedures, read and follow the safety instructions in the Product Information Guide. Dell toner cartridges are available only through Dell. You can order cartridges online at http://www.dell.com/supplies or by phone. To order by phone, see "Contacting Dell." It is recommended to use Dell toner cartridges for your printer.
Installing a Toner Cartridge 1 Unpack a new toner cartridge of the desired color. 2 Shake the new toner cartridge five or six times to distribute the toner evenly. 3 Insert the toner cartridge into the associated cartridge slot, and then push until it stops. 4 Close the front cover.
Replacing the Drum Cartridges You need to replace all drum cartridges (yellow, magenta, cyan, and black) at a time. WARNING: Before performing any of the following procedures, read and follow the safety instructions in the Product Information Guide. CAUTION: Protect the drum cartridges against bright light. If the right side cover remains open for more than three minutes, print quality may deteriorate. Removing the Drum Cartridge 1 Open the right side cover.
3 Grasp the handle on the waste toner box and pull it out making sure to hold it upright so that the waste toner does not spill out. CAUTION: Take care not to drop the waste toner box while you are removing it. CAUTION: After removing the waste toner box, do not touch the parts shown in the illustration. Toner can dirty or stain your hands. 4 Stand the removed waste toner box upright on a level surface. WARNING: Never lay the waste toner box on its side as this may cause its malfunction or toner spills.
5 Slightly pressing down the tab on the drum cartridge that you want to replace, pull it out halfway with one hand. 6 Support the drum cartridge with the other hand from underneath, and then pull it out completely. 7 Repeat the steps 5 and 6 to remove the other three cartridges. Installing a Drum Cartridge 1 Unpack a new drum cartridge of the desired color. 2 Remove the orange protective cover from the drum cartridge.
5 Remove the cleaning rod from inside the printer. 6 Remove the cleaning pad by pressing the white tabs between your thumb and index finger. 7 Unpack a new cleaning pad. 8 Attach the new cleaning pad to the cleaning rod.
9 Insert the cleaning rod fully into one of the four holes until it clicks into the interior of the printer as illustrated below, and then pull it out. 10 Repeat step 9 also on the other three holes. One time insertion is enough for each hole. 11 Return the cleaning rod to its original location. 12 Reinsert the removed waste toner box. CAUTION: If the waste toner box does not fit into place properly, make sure that the drum cartridge is fully inserted in the previous step.
13 Turn the waste toner box lock lever 90-degrees clockwise to lock the waste toner box. 14 Close the right side cover. Replacing the Fusing Unit WARNING: Before performing any of the following procedures, read and follow the safety instructions in the Product Information Guide. Removing the Fusing Unit 1 Turn off the printer and wait for 30 minutes. 2 Push down the latch to open the rear cover.
3 Grasp the grips on both sides of the fusing unit squeezing the lever under the left side grip, and then pull out the unit. Installing a Fusing Unit 1 Unpack a new fusing unit. 2 Make sure that the two tabs of the fusing unit align with the grooves on the printer, and then insert it into the printer until it clicks. 3 Close the rear cover. NOTE: After replacing the fusing unit, be sure to initialize its life counter by following the instructions in the accompanying manual.
Replacing the Transfer Belt Unit, the 2nd Belt Transfer Roller (2nd BTR), and the Retard Roller You need to replace all three parts (transfer belt unit, 2nd BTR, and retard roller) at a time. Both the 2nd BTR and the retard roller for replacement come with a new transfer belt unit. WARNING: Before performing any of the following procedures, read and follow the safety instructions in the Product Information Guide.
4 Grasp the handle on the waste toner box and pull it out making sure to hold it upright so that the waste toner does not spill out. CAUTION: Take care not to drop the waste toner box while you are removing it. CAUTION: After removing the waste toner box, do not touch the parts shown in the illustration. Toner can dirty or stain your hands. 5 Stand the removed waste toner box upright on a level surface. WARNING: Never lay the waste toner box on its side as this may cause its malfunction or toner spills.
6 Open the top cover. 7 Put your fingers through the loops on both sides of the transfer belt unit, and then pull it out. CAUTION: If you cannot pull out the unit from the printer, make sure that all of the above procedures are performed properly. 8 Clean the CTD sensor (as shown) with a clean, dry cotton swab.
Installing a Transfer Belt Unit 1 Unpack a new transfer belt unit. 2 Remove the two orange packing materials first, and then the protective sheet from the transfer belt unit. CAUTION: Ensure nothing touches or scratches the surface (black-colored film) of the transfer belt unit. Scratches, dirt, or oil from your hands on the film of the transfer belt unit may reduce print quality.
5 Reinsert the removed waste toner box. CAUTION: If the waste toner box does not fit into place properly, make sure that the transfer belt unit is fully inserted. 6 Turn the waste toner box lock lever 90-degrees clockwise to lock the waste toner box. 7 Close the right side cover. NOTE: After replacing the transfer belt unit, be sure to initialize its life counter by following the instructions in the accompanying manual.
Removing the 2nd BTR 1 Pinching the tabs on both sides of the 2nd BTR, lift it out of the printer. Installing a 2nd BTR 1 Unpack a new 2nd BTR. 2 Hold the 2nd BTR by both its ends. 3 Make sure that the arrow marks on the 2nd BTR and the printer face each other, and then press down the 2nd BTR until it clicks. 4 Close the rear cover.
Removing the Retard Roller in Tray1 1 Pull tray1 out of the printer about 200 mm. 2 Hold tray1 with both hands, and remove it from the printer. NOTE: Ensure that you remove all the paper from tray1 before removing the retard roller. 3 Slightly pressing down the lock lever on tray1 to the right with one hand, raise the retard roller with the other hand.
4 Slide the retard roller to the left to remove it from tray1. Installing a Retard Roller in Tray1 1 Slide the two axles of the retard roller into the holes on tray1. 2 Press down the retard roller until it snaps. 3 Load paper in tray1, and then insert the tray into the printer and push until it stops.
Replacing the Waste Toner Box WARNING: Before performing any of the following procedures, read and follow the safety instructions in the Product Information Guide. Removing the Waste Toner Box 1 Open the right side cover. 2 Turn the waste toner box lock lever 90-degrees counterclockwise to unlock the waste toner box. 3 Grasp the handle on the waste toner box and pull it out making sure to hold it upright so that the waste toner does not spill out.
4 Insert the used waste toner box into the plastic bag that came with the new waste toner box and seal the bag. Installing a Waste Toner Box 1 Unpack a new waste toner box. 2 Insert the waste toner box. 3 Turn the waste toner box lock lever 90-degrees clockwise to lock the waste toner box. 4 Close the right side cover.
Cleaning Inside the Printer Cleaning the CTD Sensor Clean the Color Toner Density (CTD) sensor only when an alert for the CTD sensor is shown on the Status Monitor or LCD panel screen. 1 Ensure that the printer is turned off. 2 Push down the latch to open the rear cover. 3 Open the right side cover. 4 Turn the waste toner box lock lever 90-degrees counterclockwise to unlock the waste toner box.
5 Grasp the handle on the waste toner box and pull it out making sure to hold it upright so that the waste toner does not spill out. CAUTION: Take care not to drop the waste toner box while you are removing it. CAUTION: After removing the waste toner box, do not touch the parts shown in the illustration. Toner can dirty or stain your hands. 6 Stand the removed waste toner box upright on a level surface. WARNING: Never lay the waste toner box on its side as this may cause its malfunction or toner spills.
7 Open the top cover. 8 Put your fingers through the loops on both sides of the transfer belt unit, and then pull it out. 9 Clean the CTD sensor (as shown) with a clean, dry cotton swab.
10 Make sure that the arrow marks on the transfer belt unit and the printer face each other, and then insert the unit into the printer until it clicks. 11 Close the top cover. 12 Reinsert the removed waste toner box. CAUTION: If the waste toner box does not fit into place properly, make sure that the transfer belt unit is fully inserted.
13 Turn the waste toner box lock lever 90-degrees clockwise to lock the waste toner box. 14 Close the right side cover. 15 Close the rear cover. Cleaning the Raster Optical Scanner (ROS) Window To prevent deterioration of printing quality due to stains inside the printer, clean inside the printer regularly by using the cleaning rod whenever you replace drum cartridges. 1 Open the right side cover.
2 Turn the waste toner box lock lever 90-degrees counterclockwise to unlock the waste toner box. 3 Grasp the handle on the waste toner box and pull it out making sure to hold it upright so that the waste toner does not spill out. CAUTION: Take care not to drop the waste toner box while you are removing it. CAUTION: After removing the waste toner box, do not touch the parts shown in the illustration. Toner can dirty or stain your hands. 4 Stand the removed waste toner box upright on a level surface.
5 Remove the cleaning rod from inside the printer. 6 Insert the cleaning rod fully into one of the four holes until it clicks into the interior of the printer as illustrated below, and then pull it out. 7 Repeat step 6 also on the other three holes. One time insertion is enough for each hole.
8 Return the cleaning rod to its original location. 9 Reinsert the removed waste toner box. 10 Turn the waste toner box lock lever 90-degrees clockwise to lock the waste toner box. 11 Close the right side cover.
Adjusting Color Registration To adjust the color registration when you first install the printer or after moving it to a new location, follow the procedure below. • Printing the Color Registration Chart • Determining Values • Entering Values NOTE: If the Panel Lock Control is set to Enable, you need to enter the four digit password to enter the Admin Settings menu. Printing the Color Registration Chart When Using the Operator Panel 1 Press the (Menu) button.
Chart 1 (fast scan) Chart 2 (slow scan) The Chart 1 is used to adjust the color registration for the fast scan direction, which is vertical to paper feed direction. The Chart 2 is used to adjust the color registration for the slow scan direction, which is horizontal to paper feed direction. The following sections explain how to determine the adjustment values for the fast scan and the slow scan using Chart 1 and Chart 2.
NOTE: If it is difficult to choose only one value, as in the case that there seem to be two values closest to a straight line, take the value between the two. For example, in the figure above, -6 and -8 are the values closest to a straight line, so you would enter the value -7. Slow Scan On the Chart 2 of the color registration chart, find the medium line within the range of white area for each color pattern (PY, PM, and PC).
NOTE: You can specify each value for process, left, and right colors (LY, LM, LC, RY, RM, RC, PY, PM, and PC) by repeating the steps 6 to 8. NOTE: The registration values are always shown as 0 the next time you enter the menu. 10 Press the button until Color Regi Chart is highlighted, and then press the 11 Press the button until Yes is highlighted, and then press the (Set) button. (Set) button. The color registration chart with the new values is printed.
346 Maintaining Your Printer
Removing Options 27 If the printer location needs to change or the printer and print media handling options need to be shipped to a new location, all print media handling options must be removed from the printer. For shipping, pack the printer and print media handling options securely to avoid damage. NOTE: The images used in this manual are those of the Dell™ C3760dn Color Laser Printer unless otherwise mentioned.
5 Push the clips on both sides of the slot outward to raise the memory module up. 6 Hold the memory module and pull it straight out. 7 Close the left side cover, and then slide it towards the front of the printer. 8 Turn the screw clockwise. 9 Turn on the printer.
Removing the Optional 550-Sheet Feeder WARNING: When you remove the optional 550-sheet feeder (Tray2), be sure to turn off the printer, unplug the power cable, and disconnect all cables from the back of the printer before starting these tasks. 1 Ensure that the printer is turned off, and then disconnect all cables from the back of the printer. 2 Pull the tray1 out of the printer about 200 mm. 3 Hold tray1 with both hands, and remove it from the printer.
5 Gently lift the printer off the optional 550-sheet feeder, and place it on a level surface. WARNING: Two people are required to lift the printer. 6 Insert the tray1 into the printer, and push until it stops. CAUTION: Do not use excessive force on the tray. Doing so could damage the tray or the inside of the printer. 7 Re-connect all cables into the back of the printer and turn on the printer.
Removing the Optional Wireless Adapter WARNING: When you remove the optional wireless adapter, be sure to turn off the printer, unplug the power cable, and disconnect all cables from the back of the printer before starting these tasks. 1 Ensure that the printer is turned off. 2 Turn the screw on the left side cover counterclockwise to remove it. 3 Slide the left side cover towards the back of the printer. 4 Open the left side cover completely.
5 Remove the wireless adapter from the printer by releasing the adapter's hook while pushing the wireless adapter towards the front of the printer. 6 Close the left side cover, and then slide it towards the front of the printer. 7 Turn the screw clockwise. 8 Turn on the printer.
Removing the Optional Hard Disk WARNING: When you remove the optional wireless adapter, be sure to turn off the printer, unplug the power cable, and disconnect all cables from the back of the printer before starting these tasks. 1 Ensure that the printer is turned off. 2 Turn the screw on the control board counterclockwise 3 Slide the left side cover towards the back of the printer. 4 Open the left side cover completely.
5 Remove the hard disk from the printer by releasing the hook of hard disk. 6 Close the left side cover, and then slide it towards the front of the printer. 7 Turn the screw clockwise. 8 Turn on the printer.
Clearing Jams 28 Careful selection of appropriate print media and proper loading allow you to avoid paper jams. See "Print Media Guidelines" for more information. NOTE: The images used in this manual are those of the Dell™ C3760dn Color Laser Printer unless otherwise mentioned. NOTE: Before buying large quantities of any print media, it is recommended to try a sample first. Avoiding Jams • Use only recommended print media. See "Print Media Guidelines" for more information.
Identifying the Location of Paper Jams WARNING: Do not attempt to clear any jams using tools or instruments. This may permanently damage the printer. The following illustration shows where paper jams may occur along the print media path. 1 4 1 Fusing Unit 2 Tray1 3 MPF 4 Optional 550-Sheet Feeder 3 2 Clearing Paper Jams From the MPF NOTE: To resolve the error displayed on the LCD panel, you must clear all print media from the print media path.
2 Grasp both sides of the MPF, and then pull it out of the printer. 3 Pull tray1 out of the printer about 200 mm. 4 Hold tray1 with both hands, and remove it from the printer.
5 Remove the jammed paper. 6 Insert tray1 into the printer, and push until it stops. 7 Insert the MPF into the printer. If error code: 050-129 appears: Follow the instructions in "If error code: 050-129 appears:" to clear paper jams.
Clearing Paper Jams From Tray1 NOTE: To resolve the error displayed on the LCD panel, you must clear all print media from the print media path. 1 Pull tray1 out of the printer about 200 mm. 2 Hold tray1 with both hands, and remove it from the printer. 3 Remove the jammed paper.
4 Insert tray1 into the printer, and push until it stops. 5 Press the (Set) button. Clearing Paper Jams From the Fusing Unit NOTE: To resolve the error displayed on the LCD panel, you must clear all print media from the print media path. If error code: 050-111 appears: 1 Push down the latch to open the rear cover. 2 Lift the levers on both sides of the fusing unit.
3 Hold and lower the tab to open the inner part. 4 Remove the jammed paper. 5 Replace the inner part. 6 Press down the levers on both sides of the fusing unit, and then close the rear cover.
If error code: 050-129 appears: 1 Remove any paper loaded on the MPF 2 Grasp both sides of the MPF, and then pull it out of the printer. 3 Pull tray1 out of the printer about 200 mm.
4 Hold tray1 with both hands, and remove it from the printer. If you can see the jammed paper: a Remove the jammed paper. b Reinsert tray1 and the MPF into the printer. If you cannot see the jammed paper: a Go to the next step.
5 Push down the latch to open the rear cover. 6 Lift the levers on both sides of the fusing unit. 7 Hold and lower the tab to open the inner part.
8 Remove the jammed paper. 9 Replace the inner part. 10 Press down the levers on both sides of the fusing unit, and then close the rear cover. 11 Insert tray1 into the printer, and push until it stops.
12 Insert the MPF into the printer. Clearing Paper Jams From the Optional 550-Sheet Feeder NOTE: To resolve the error displayed on the LCD panel, you must clear all print media from the print media path. 1 Pull the optional 550-sheet feeder out of the printer about 200 mm. 2 Hold the optional 550-sheet feeder with both hands, and remove it from the printer.
3 Remove the jammed paper. 4 Insert the optional 550-sheet feeder into the printer, and push until it stops.
368 Clearing Jams
Troubleshooting 29 Troubleshooting Guide .............................................................
370
29 Troubleshooting Guide Basic Printer Problems Some printer problems can be easily resolved. If a problem occurs with your printer, check each of the following: • The power cable is plugged into the printer and a properly grounded electrical outlet. • The printer is turned on. • The electrical outlet is not turned off at any switch or breaker. • Other electrical equipment plugged into the outlet is working. • All options are properly installed.
Problem Action Print media misfeeds or multiple feeds occur. Ensure that the print media you are using meets the specifications for your printer. See "Supported Paper Types" for more information. Fan the print media before loading it. Ensure that the print media is loaded correctly. Ensure that the width and length guides of the print media sources are adjusted correctly. Ensure that tray1, the optional 550-sheet feeder (tray2), or the multi-purpose feeder (MPF) unit is securely inserted.
• Streaks appear on the output • Part or the entire output is black • Pitched color dots • Vertical blanks • Ghosting • Light-induced fatigue • Fog • Bead-Carry-Out (BCO) • Jagged characters • Banding • Auger mark • Wrinkled/Stained paper • Damage on the leading edge of paper The output is too light Action Yes No 1 The task is complete. Go to action 2. The task is complete. Go to action 3. The task is complete. Go to action 4.
Action Yes No 4 The task is complete. Go to action 5. The task is complete. Go to action 6. The task is complete. Go to action 7. The task is complete. Contact Dell. Action Yes No 1 The print media surface may be uneven. Try changing the Paper Type setting in the printer driver. For example, change the plain paper to thick. a On the General tab, change the Paper Type setting. The task is complete. Go to action 2. 2 Verify that the correct print media is being used.
Action Yes No 3 The task is complete. Go to action 4. The task is complete. Replace the fusing unit. a Replace the fusing unit. See "Replacing the Fusing Unit." b After you replace the fusing unit, click Chart Print on the Diagnosis tab. c Click Pitch Configuration Chart. Go to action 5. Replace the drum cartridges. a Replace the drum cartridges. See "Replacing the Drum Cartridges." b After you replace the drum cartridges, test print your document again.
Action Yes No 3 The task is complete. Contact Dell. Replace the drum cartridges. a Replace the drum cartridges. See "Replacing the Drum Cartridges." b After you replace the drum cartridges, click Chart Print on the Diagnosis tab. c Click Pitch Configuration Chart. The Pitch Configuration Chart is printed. Does this solve your problem? The entire output is blank Action Yes No 1 The task is complete. Go to action 2. The task is complete. Go to action 3. The task is complete. Go to action 4.
Action Yes No 6 The task is complete. Contact Dell. Replace the drum cartridges. a Replace the drum cartridges. See "Replacing the Drum Cartridges." b After you replace the drum cartridges, click Chart Print on the Diagnosis tab. c Click 4 Colors Configuration Chart. The 4 Colors Configuration Chart is printed. Does this solve your problem? Streaks appear on the output Action Yes No 1 The task is complete. Go to action 2. The task is complete. Go to action 3. The task is complete.
Part or the entire output is black Action Yes No 1 The task is complete. Go to action 2. The task is complete. Go to action 3. The task is complete. Contact Dell. Action Yes No 1 Proceed to the action corresponding to the location of the problem: Contact Dell. Ensure that the drum cartridges are installed correctly. See "Installing a Drum Cartridge." Does this solve your problem? 2 Ensure Output Color is set to Color in the printer driver.
Action Yes No 2 The task is complete. Contact Dell. Replace the fusing unit. The task is complete. a Replace the fusing unit. See "Replacing the Fusing Unit." b After you replace the fusing unit, click Chart Print on the Diagnosis tab. c Click Pitch Configuration Chart. Contact Dell. Replace the drum cartridges. a Replace the drum cartridges. See "Replacing the Drum Cartridges." b After you replace the drum cartridges, click Chart Print on the Diagnosis tab. c Click Pitch Configuration Chart.
Action Yes No 2 The task is complete. Go to action 3. The task is complete. Contact Dell. Action Yes No 1 Proceed to the action corresponding to the type of ghosting. Contact Dell. Ensure the light path is not covered. a Remove the drum cartridges, and keep them in the dark place. See "Removing the Drum Cartridge." b Check the light path, and then remove the shielding. c Re-install the drum cartridges. See "Installing a Drum Cartridge.
Action 3 Yes No Adjust the transfer bias. The task is complete. a On the operator panel, press the (Menu) button and select Admin Settings→ Maintenance→ Adjust Transfer Belt Unit. b Select K Offset or YMC Offset, and then decrease the value. c Launch the Tool Box, and click Chart Print on the Diagnosis tab. d Click Ghost Configuration Chart. Contact Dell. The Ghost Configuration Chart is printed. Does this solve your problem? Light-induced fatigue Action Yes No 1 Go to action 2. Contact Dell.
Fog Action Yes No 1 The task is complete. Contact Dell. Action Yes No 1 The task is complete. Go to action 2. The task is complete. Contact Dell. Replace the drum cartridges. a Replace the drum cartridges. See "Replacing the Drum Cartridges." b After you replace the drum cartridges, click Chart Print on the Diagnosis tab. c Click 4 Colors Configuration Chart. The 4 Colors Configuration Chart is printed.
Jagged characters Action Yes No 1 The task is complete. Go to action 2. The task is complete. Go to action 3. The task is complete. Go to action 4. The task is complete. Go to action 5. Set Screen to Fineness in the printer driver. a On the Others tab, set Screen under Items: to Fineness. Does this solve your problem? 2 Set Print Mode to High Quality in the printer driver. a On the Graphics tab, select High Quality from Print Mode. 3 Enable Bitmap Smoothing in the printer driver.
Action Yes No 2 The task is complete. Contact Dell. Replace the fusing unit. The task is complete. a Replace the fusing unit. See "Replacing the Fusing Unit." b After you replace the fusing unit, click Chart Print on the Diagnosis tab. c Click Pitch Configuration Chart. Contact Dell. Replace the drum cartridges. a Replace the drum cartridges. See "Replacing the Drum Cartridges." b After you replace the drum cartridges, click Chart Print on the Diagnosis tab. c Click Pitch Configuration Chart.
Wrinkled/Stained paper Action Yes No 1 The task is complete. If printing on an envelope, go to action 2. Verify that the correct print media is being used. See "Supported Paper Types." If not, use the print media recommended for the printer. Does this solve your problem? If printing on print media other than envelopes, contact Dell. 2 Check the wrinkle. Is the wrinkle within 30 mm of the four edges of the envelope? This type of wrinkle is considered normal. Your printer is not at fault.
Jam/Alignment Problems NOTE: Some of the following procedures that use the Tool Box can also be performed using the operator panel or Dell Printer Configuration Web Tool. For information on how to use the operator panel and Dell Printer Configuration Web Tool, see "Understanding the Printer Menus" and "Dell™ Printer Configuration Web Tool.
Action Yes No 2 The task is complete. Go to action 3. Execute auto color registration adjustment. a On the operator panel, press the (Menu) button and select Admin Settings→ Maintenance→ Color Reg Adjust→ Auto Correct→ Start. OR a Launch the Tool Box, and click Maintenance on the Printer Maintenance tab. b Click Start under Auto Correct in Color Registration Adjustments. Does this solve your problem? 3 Do you have spare drum cartridges? Go to action 4a. Go to action 4b.
Action 2 Yes Install the transfer belt unit according to an appropriate procedure. See The task is complete. "Installing a Transfer Belt Unit." No Contact Dell. Does this solve your problem? Tray1/Optional 550-Sheet Feeder Misfeed Jam Action Yes No 1 The task is complete. Proceed to the action corresponding to the type of the print media being used: Ensure that tray1 or the optional 550-sheet feeder is properly inserted.
MPF Misfeed Jam Action Yes No 1 The task is complete. Proceed to the action corresponding to the type of the print media being used: Ensure that the MPF is properly inserted. Does this solve your problem? • Thick - 2a • Thin - 2b • Coated - 2c • Envelope - 2d If performing manual duplex printing, go to action 2e. If using paper other than the above or if not performing manual duplex printing, go to action 2f. 2a Use thick paper that is 216 g/m2 or less. The task is complete. Go to action 3a.
Regi Jam (Exit Sensor On JAM) Action Yes No 1 The task is complete. Go to action 2. The task is complete. Go to action 3. The task is complete. Go to action 4. Replace the fusing unit. The task is complete. a Replace the fusing unit. See "Removing the Fusing Unit." b After you replace the fusing unit, click Chart Print on the Diagnosis tab. c Click Pitch Configuration Chart. Go to action 5. Ensure that the drum cartridges are installed correctly.
Tray1/Optional 550-Sheet Feeder Multi-feed Jam Action Yes No 1 The task is complete. If using coated paper, go to action 2. Ensure that tray1 or the optional 550-sheet feeder is properly inserted. Does this solve your problem? 2 Load coated paper one sheet at a time. If using other type of print media, go to action 3. The task is complete. Go to action 4. The task is complete. Go to action 4. The task is complete. Go to action 5.
2 Replace the transfer belt unit, the 2nd BTR, and the retard roller. The task is complete. a Replace the transfer belt unit, the 2nd BTR, and the retard roller. See "Replacing the Transfer Belt Unit, the 2nd Belt Transfer Roller (2nd BTR), and the Retard Roller." b After you replace the transfer belt unit, the 2nd BTR, and the retard roller, click Chart Print on the Diagnosis tab. c Click Pitch Configuration Chart. Go to action 3. The Pitch Configuration Chart is printed.
9 Replace the toner cartridge (C). See "Replacing the Toner Cartridges." The task is complete. Contact Dell. (The toner cartridge (C) you are using has been damaged. Replace it with a new one.) Digital Certificate Problem Symptom Cause Action The LDAP-SSL/TLS Communication setting and the Upload Signed Certificate button are not displayed. The optional hard disk installed in the printer is not encrypted.
Symptom Cause Action A certificate cannot be set with "Certificate Details". The validity period is invalid. The validity period of the certificate is invalid. Confirm whether the time setting of the machine is correct, and whether the validity period of the certificate has expired. The certificate path is invalid. The certificate chain (path validation) of the imported certificate may not be correctly validated.
Problems With Installed Optional Accessories If an option does not operate correctly following installation or stops working: • Turn off the printer, wait for 10 seconds, and then turn on the printer. If this does not fix the problem, unplug the printer, and check the connection between the option and the printer. • Print the printer settings report to see if the option is listed in the Installed Options list. If the option is not listed, re-install it. See "Report / List.
396 Troubleshooting Guide
Appendix Appendix..................................................................................... 397 Index............................................................................................
398
Appendix Dell™ Technical Support Policy Technician-assisted technical support requires the cooperation and participation of the customer in the troubleshooting process and provides for restoration of the operating system, software program and hardware drivers to the original default configuration as shipped from Dell, as well as the verification of appropriate functionality of the printer and all Dell-installed hardware.
Warranty and Return Policy Dell Computer Corporation ("Dell") manufactures its hardware products from parts and components that are new or equivalent to new in accordance with industry-standard practices. For information about the Dell warranty for your printer, see support.dell.com. Recycling Information It is recommended that customers dispose of their used computer hardware, monitors, printers, and other peripherals in an environmentally sound manner.
Index Symbols AirPrint, 149, 162, 254 (Back) button, 118 Alert Tone, 133, 138, 173, 177 (Cancel) button, 117 Alignment Chart, 185 (Menu) button, 118 All Tones, 133, 139 (Power Saver) button, 117 Altitude, 308 (Set) button, 118 Appendix, 399 Apply New Settings, 128 Numerics 1000Base-T Full-Duplex, 152 100Base-TX Full-Duplex, 152 100Base-TX Half-Duplex, 152 10Base-T Full-Duplex, 152 10Base-T Half-Duplex, 152 2 Sided Print, 134 2 Sided Printing, 135, 175, 184 2nd BTR, 28, 324 4 Colors Configuration
C Connection type, 65, 309 C5, 233 Conserving supplies, 313 Cable, 309 Contact Dell Support at, 125, 127 Canceling a print job, 244 Contact Person, 126 Canceling print job From your computer, 244 Contacting service, 395 Carbonless copy paper, 230 Control Panel Tone, 138, 173, 176 CCP, 230 Copy Printer Settings, 125, 127, 167 Changing printer settings, 128, 256 Copy Printer Settings Report, 168 Changing the Language, 119 Cover, 131 Clear Storage, 145 Covers, 135-136, 144, 211-212 Clearing
Display problems, 371 Fault Time-out, 133, 139, 172, 176 DL, 233 Fault Tone, 133, 138, 173, 176 DNS, 148, 154 Finding information, 21 Draft Mode, 134, 140, 193 Firmware Version, 131 Driver, 21 Flip on Long Edge, 247 Drum cartridge, 27, 317 Flip on Short Edge, 247 Duplex unit, 28 Folio, 233 E-Mail Alert Setup Page, 150 Font, 134, 140, 293 PCL 5/PCL 6, 295 Pitch, 293 Point size, 293 PostScript 3, 295 Style, 293 Typefaces and fonts, 293 Weight, 293 E-Mail Server Settings, 150, 156 Font Pitch,
HTTP, 149, 155 Job Time-out, 133, 139, 172, 176, 203 HTTP-SSL/TLS Communication, 283 K I Kerberos Server, 275 ID, 131-132 Identifying print media, 233 Image Enhance, 134, 140 Impression Number, 132 Infrastructure, 160 Initialize NIC NVRAM Memory and restart printer, 163 L Label, 135-136, 144, 173, 179, 211-212, 232 Landscape, 190 Layout, 134 LCD panel, 117 Initialize Print Meter, 179, 213 LDAP Authentication, 278 Installing optional 550-Sheet Feeder, 42 LDAP Server, 164, 276-277 Installing option
Maintenance, 313 Non Registered User, 136, 274 Manual Address, 174 Non-Dell Toner, 136, 173, 179, 214 Maximum memory, 307 Number pad, 117-118 Memory, 307 Memory Capacity, 131 Memory connector, 307 Memory module, 37, 347 Memory speed, 307 Menu item, 128 Menu Settings, 132 MIB compatibility, 308 mm / inch, 132, 138, 172, 177 Monarch, 233 Monthly Settings, 143 MPF, 356 MPF Custom Paper Size - X, 137, 169 MPF Custom Paper Size - Y, 137, 169 MPF Custom Size - X, 174, 180 MPF Custom Size - Y, 174, 180 MPF D
Characteristics, 229 Curl, 229 Fiber content, 230 Grain direction, 229 Moisture content, 229 Smoothness, 229 Weight, 229 Paper Density, 135, 143, 173, 179, 210 Power supply, 307 Power switch, 27 Premier, 136 Print Color Regi Chart, 179 Print Drivers / Remote Client Account, 160 Print ID, 133, 139, 172, 177, 206 Paper jam location, 356 Print media, 229, 313 Source, 236 Paper Size, 134, 140, 189 Print Meter, 138, 174 Paper Tray, 134 Print Mode, 134 Paper Used, 168 Print quality guarantee, 308 Parts
Private Mail Box Print, 221, 248-249 Reports, 137, 188 Problems with Optional Accessories, 395 Reset Defaults, 179 Processor Speed, 131 Reset Defaults and restart printer, 145 Product Information Guide, 22 Reset Print Server, 163 Proof Print, 223, 249 Resident fonts, 295 Proxy Server, 149, 162 Resident scalable fonts, 295 PS Fonts List, 138, 174 Restore Settings, 128 PS printer driver, 80, 82 Retard roller, 324 Public Mail Box Print, 222, 248-249 Return policy, 400 Right frame, 128 Q Quant
SMB, 149, 152 Time Zone, 136, 173, 176 SNMP, 149, 152 Toner cartridge, 27, 315 SNMP Configuration, 158 Toner cartridge level, 130 SNMP UDP, 200 Tool Box, 171, 262 Software and Documentation disc, 21 Top cover, 27 Software update, 262 Top frame, 126 SSID, 160 Transfer belt unit, 27, 324 SSL/TLS, 150, 165, 287 Trap Notification, 159 Start Time, 142 Tray 1 Custom Paper Size - X, 137, 169 Status LED, 117 Tray 1 Custom Paper Size - Y, 137, 169 Status Monitor Console, 261 Tray 1 Custom Size -
USB printing, 80 Use Another Tray, 172, 178 Use Manual Address, 174 User Setup Disk Creating Tool, 261 Using Dell Printer Configuration Web Tool, 124 V Verifying IP settings, 73 W Warranty, 400 Warranty information, 22 Waste toner box, 27, 332 Web Link Customization, 136, 146 Web services on devices, 252 Weekly Settings, 143 WEP, 161 Width guide, 76 WINS, 148, 154 Wired Network Ethernet, 197 IP Filter, 201 Protocols, 200 Reset LAN, 201 TCP/IP, 199 Wireless Adapter, 47 Wireless adapter socket, 28 Wireless
410 Appendix
