Users Guide

CACStar™UserGuideRevA03Copyright2014DigitalImagingTechnology Page20
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TechnicalSupport
Forhelpobtainingthecorrectfirmwareordocumentation,contactDell’sProSupportHelpDeskby
calling1‐866‐516‐3115,orbysendingemailto[e-mail]
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ThispageisusedtoobtainLogFilesandCaptureFilestohelpdiagnosenetworkandconfiguration
concerns.Useofthesefeaturesisnormallyinconjunctionwithtechnicalsupportfromyourvendor.
CreateSysLogFile
AlogfilecanbecreatedforusebyCACStar
Engineeringtohelpres o lveproblemsthatmayoccur.
EthernetCapture
AnEthernetCapturefilecanbecreatedcontaininginformationfromeithertheLocalportortheLAN
portforusebyCACStar
Engineeringincustomersupportactivities.
PingMFD
CACStarpingstheMFDoveritsinternallocallinktoverifycommunicationbetweenCACStarandthe
MFD.