Dell™ C5765dn Color Laser Multifunction Printer Administrator Guide Regulatory Model: C5765dn
Information in this document is subject to change without notice. © 2013 Dell Inc. All rights reserved. Reproduction of these materials in any manner whatsoever without the written permission of Dell Inc. is strictly forbidden. Trademarks used in this text: Dell and the DELL logo are trademarks of Dell Inc.
Table of Contents Table of Contents 1 Before Using the Machine .................................................................................................................... 13 Preface....................................................................................................................................................... 14 Types of Manuals.....................................................................................................................................
Cleaning the Machine .............................................................................................................................74 Cleaning the Exterior .........................................................................................................................74 Cleaning the Interior (Laser Scanners) ..........................................................................................74 Cleaning the Conductivity Temperature Depth (CTD) Sensor ............................
Table of Contents Reports ............................................................................................................................................... 140 Maintenance..................................................................................................................................... 141 Notify Job Completion by E-mail................................................................................................... 142 Plug-in Settings.....................................
Stored File Settings................................................................................................................................208 Web Applications Service Setup ........................................................................................................210 Server Setup ......................................................................................................................................210 Other Settings........................................................
Table of Contents Dell Printer Configuration Web Tool Setting Items................................................................... 268 Installation When Using NetWare ..................................................................................................... 270 Step 1 Preparations ......................................................................................................................... 270 Step 2 Configuration on the Machine.....................................................
Configuration of Store & Send Link.....................................................................................................297 Step 1 Configuring E-mail ...............................................................................................................297 Step 2 Enabling Authentication .....................................................................................................297 Step 3 Other Settings ..........................................................................
Table of Contents Jobs Manageable by Account Administration................................................................................. 334 Configuration for Authentication ........................................................................................................ 337 Installation Overview...................................................................................................................... 337 Enabling Authentication ........................................................
Paper Jams in Trays 1 to 4 ..............................................................................................................454 Paper Jams in Tray 5 (Bypass) .......................................................................................................456 Paper Jams in Fusing Unit ..............................................................................................................457 Paper Jams in Duplex Module...................................................................
Table of Contents Notes and Restrictions on the Use of the Fax Feature.............................................................. 527 Notes and Restrictions on the Use of the E-mail Feature......................................................... 528 Notes and Restrictions when Connecting with Internet Service Provider........................... 530 Notes and Restrictions on the Interrupt Mode ...........................................................................
1 Before Using the Machine This chapter describes the organization of this guide and conventions used in this guide. • Preface ....................................................................................................................................14 • Types of Manuals ..................................................................................................................15 • Using This Guide................................................................................................
1 Before Using the Machine Preface Thank you for selecting the Dell C5765dn Color Laser Multifunction Printer (hereafter referred to as "the machine"). This guide is intended for system administrators, and provides maintenance information such as how to replace consumables, how to configure network, and troubleshooting procedures. The guide assumes that you are familiar with a personal computer and that are knowledgeable of computer networks.
Types of Manuals Types of Manuals The following guides are provided with the machine. Accompanying Manuals User's Guide (PDF) The guide describes the basic operations of the machine, as well as daily management and maintenance. This guide is included in the Documentation CD-ROM. PostScript User Guide (PDF) The guide describes how to install the print driver and configure the functions in order to use the machine as a PostScript printer. This guide is included in the "PostScript Driver Library" CD-ROM.
1 Before Using the Machine Using This Guide This guide is intended for system administrators, and provides maintenance information such as how to replace consumables, how to configure network, and troubleshooting procedures. Organization of This Guide This guide consists of the following chapters. 1 Before Using the Machine Describes the organization of this guide and conventions.
Using This Guide 13 Appendix Describes the specifications of the machine, optional accessories, and cautions/restrictions. Conventions • The screen shots and illustrations used in this guide vary depending on the machine configuration and optional components installed. Some of the items in the screen shots may not be displayed or available depending on your machine configuration. • The procedures in this guide may vary depending on the driver and utility software being used due to the upgrades.
1 Before Using the Machine • Orientation of documents or paper is described in this guide as follows: , , Long Edge Feed (LEF):Loading the document or paper in portrait orientation when viewed from the front of the machine. , , Short Edge Feed (SEF):Loading the document or paper in landscape orientation when viewed from the front of the machine.
Interface Cables Interface Cables When you connect the machine directly to your computer, use the USB interface. When you connect the machine to a network, use the Ethernet interface. Using the USB Interface The USB interface of the machine supports USB 2.0. This section describes the installation procedures for the USB interface. 1 2 3 4 Press the power switch to the [ 5 6 7 8 Connect the other end of the USB cable to the computer. ] position to switch off the power.
1 Before Using the Machine 4 Connect the network cable to the Ethernet interface connector. Note 5 6 • Always use the correct network cable with your network connection. When you replace the cable, contact Customer Support at dell.com/contactdell. Press the main power switch to the [ | ] position to switch on the main power. Press the power switch to the [ | ] position to switch on the power. For more information on setting items, refer to "Printer Environment Settings" (P.261).
Power Saver Mode Power Saver Mode The machine is equipped with the Power Saver mode that reduces the power consumption by saving the electricity to the machine when no copy or print data is received for a specified time. There are two types of Power Saver modes: the Low Power mode and the Sleep mode. When you press the button or do not use the machine for a specified period of time, the machine enters the Low Power mode.
1 Before Using the Machine 2 Enter the system administrator's user ID with the numeric keypad or the keyboard displayed on the screen, and select [Enter]. When a passcode is required, select [Next] and enter the system administrator's passcode, and select [Enter]. Note 3 • The default user ID is "admin". • The default passcode is "1111". Select [Tools] on the [Home] screen. Note • When the [Home] screen is not displayed on the touch screen, press the button.
Power Saver Mode 8 9 Select [Close] repeatedly until the [Tools] screen is displayed. Select [Close].
1 Before Using the Machine Customizing the Control Panel You can change the services displayed on the touch screen or the features assigned to the buttons to make best use of the machine. This section describes how to change the screen default, the services displayed after Auto Clear, the services displayed on the [Home] screen, and the services assigned to the custom buttons, and how to adjust the screen brightness.
Customizing the Control Panel 5 Select [Screen Default], and then select [Change Settings]. 6 Select a service you want to display. Note 7 • Select [ ] to display the previous screen or [ ] to display the next screen. Select [Save]. Setting the Screen After Auto Clear You can specify what screen to display when the settings are reset with Auto Clear. [Last Selection Screen] or [Home] can be selected. For information on Auto Clear, refer to "Auto Clear" (P.130). 1 Press the button.
1 Before Using the Machine 4 Select [System Settings] > [Common Service Settings] > [Screen/Button Settings]. 5 Select [Screen After Auto Clear], and then select [Change Settings]. 6 Select [Last Selection Screen] or [Home]. 7 Select [Save]. Customizing the Button Layout You can specify the button layout and what buttons to display on the [Home] screen, which can be displayed by pressing the button on the control panel.
Customizing the Control Panel • Media Print - Photos • Job Flow Sheets • Web Applications • Custom Services Note • This service is for service representative use. For more information, contact Customer Support at dell.com/contactdell. • Language • Screen Brightness • Setup • Calibration • Activity Report • Fax Receiving Mode • Print Mode • Lockout Printer/Release Printer Note • [Lockout Printer]/[Release Printer] is not displayed by default.
1 Before Using the Machine 3 Select [Tools] on the [Home] screen. Note • When the [Home] screen is not displayed on the touch screen, press the button. 4 Select [System Settings] > [Common Service Settings] > [Screen/Button Settings]. 5 Select [Home], and then select [Change Settings]. Note 6 • Select [ ] to display the previous screen or [ ] to display the next screen. Select the position where you want to assign a service.
Customizing the Control Panel 1 Press the button. button 2 Enter the system administrator’s user ID with the numeric keypad or the keyboard displayed on the screen, and select [Enter]. When a passcode is required, select [Next] and enter the system administrator's passcode, and select [Enter]. Note • The default user ID is "admin". • The default passcode is "1111". 3 Select [Tools] on the [Home] screen.
1 Before Using the Machine 7 Select a service you want to display on the [Home] screen. Note • Select [ ] to display the previous screen or [ ] to display the next screen. • You cannot assign the same feature to more than one button. 8 9 Select [Save]. Select [Save]. Assigning Services to the Custom Buttons You can assign services to the , , and buttons on the control panel.
Customizing the Control Panel Note • When the [Home] screen is not displayed on the touch screen, press the button. 4 Select [System Settings] > [Common Service Settings] > [Screen/Button Settings]. 5 Select [Custom Button 2], and then select [Change Settings]. 6 Select [Send from Folder]. Note 7 • Select [ ] to display the previous screen or [ ] to display the next screen. Select [Save].
1 Before Using the Machine Entering Text During operations, a screen for entering text sometimes appears. The following describes how to enter text. You can enter the following characters: numerals, alphabets, and symbols Item Description Entering alphabets and numerals To enter uppercase letters, select [Shift]. To return to the lowercase letters, select [Shift] again. Entering symbols Select [More Characters].
2 Paper and Other Media This chapter describes the paper that can be used with the machine, precautions when handling paper, and how to load paper in trays. • Print Media Guidelines ........................................................................................................34 • Loading Paper ........................................................................................................................41 • Changing the Paper Settings.......................................................
2 Paper and Other Media Print Media Guidelines Print media is paper, labels, envelopes, and coated paper among others. Your machine provides high-quality printing on a variety of print media. Selecting the appropriate print media for your machine helps avoid printing troubles. This section describes selecting print media, caring for print media, and loading the print media in the paper trays. Paper For the best print quality in color, use 75 gsm xerographic, grain long paper.
Print Media Guidelines Fiber Content Most high-quality xerographic paper is made from 100% chemically pulped wood. Paper containing fibers such as cotton possess characteristics that can result in degraded paper handling. Recommended Paper To ensure the best print quality and feed reliability, use 75 gsm xerographic paper. Business paper designed for general business use also provide acceptable print quality.
2 Paper and Other Media Selecting Preprinted Media and Letterhead When selecting preprinted media and letterhead paper for the machine. • Use grain long paper for best results. • Use only media and letterhead printed using an offset lithographic or engraved printing process. • Select paper that absorb ink, but do not bleed. • Avoid paper with rough or heavily textured surfaces. • Use paper printed with heat-resistant inks designed for use in xerographic copiers.
Print Media Guidelines • Use transparencies designed specifically for laser printers. Do not use regular transparencies. Transparencies must be able to withstand temperatures of 205°C without melting, discoloring, offsetting or releasing hazardous emissions. • Avoid getting fingerprints on the transparencies. This may result in poor print quality. • Before loading transparencies, fan the stack to prevent sheets from sticking together. • Non-white transparencies are not supported with the machine.
2 Paper and Other Media - Contain windows, holes, perforations, cutouts, embossing Use metal clasps, string ties, or metal folding bars Have an interlocking design Have postage stamps attached Have any exposed adhesive when the flap is in the sealed or closed position Have nicked edges or bent corners Have rough, cockle, or laid finishes Note • You can load envelopes also on the Tray 1. For more information, see "Loading an Envelope in Trays 1 to 4" (P.43).
Print Media Guidelines • If you store individual packages of print media out of the original carton, ensure that they rest on a flat surface so that the edges do not buckle or curl. • Do not place anything on top of the print media packages. Identifying Print Media and Specifications The following tables provide information on standard and optional print media.
2 Paper and Other Media Supported Paper Types Tray 1 Tray 2 to 4 Duplex Module Tray 5 FinisherAB1 (Sheet*1) FinisherAB1 (Set*2) One- Two- One- Two- One- Two- One- Two- One- Two- One- Twosided sided sided sided sided sided sided sided sided sided sided sided Plain Normal 0 X 0 X 0 0 0 X X X 0 X Thick 0 X 0 X 0 0 0 X X X 0 X Normal 0 X 0 X 0 0 0 X X X 0 X Thick 0 X 0 X 0 0 X X X X 0 X Normal 0 X X X 0 0 0 X 0 X X X Thick 0 X X X 0
Loading Paper Loading Paper This section describes how to load paper. Types of paper loaded in trays The machine automatically detects the size and orientation of loaded paper in a tray, but not a paper type. Normally, each tray is set to plain paper. When loading paper other than plain paper, you must change the paper type setting. You can name paper types and can set up to five paper types as user-defined paper.
2 Paper and Other Media 1 Pull out the tray until it stops. Note • While the machine is processing a job, do not pull out the tray that is being used for the job. • To prevent paper jams or erroneous detection of loaded paper in a tray by the machine, do not add paper on top of any remaining paper in the tray. Remove any remaining paper in the tray, and then load that paper on top of the newly loaded paper. 2 While pinching the two paper guides, move them to the edges of the tray.
Loading Paper Loading an Envelope in Trays 1 to 4 The following describes the procedures to load an envelope in Trays 1 to 4. 1 Raise the latch on the handle of the right hand cover to open the cover. 2 Press down the lever to set the envelope mode. Note • If you insert media other than envelopes, lift up the lever. • To load envelopes using the optional FinisherAB1, raise the lever as shown in the illustration.
2 Paper and Other Media 3 Close the right hand cover Note 4 • When closing the right hand cover, apply your hand in the vicinity of the handle as shown in the illustration, and then press the cover firmly toward the machine. Load the envelope into the tray. When Loading Envelope#10, Monarch, or DL When Loading C5 Note • Never use envelopes with window, coated linings, or self-stick adhesives. These lead to paper jams and can cause damage to the printer.
Loading Paper Loading Paper in Tray 5 (Bypass Tray) When printing or copying on a size or type of paper that cannot be set in Trays 1 to 4, use Tray 5 (bypass tray). The following describes the procedures to load paper in Tray 5. To use Tray 5 when printing, select Tray 5 and specify the paper type on the [Paper/Output] tab of the print driver.
2 Paper and Other Media Loading an Envelope in Tray 5 (Bypass Tray) The following describes the procedures for loading an envelope in Tray 5. 1 Open the right hand cover. 2 Press down the lever to set the envelope mode. Note 3 Close the right hand cover. Note 4 • When closing the right hand cover, apply your hand in the vicinity of the handle as shown in the illustration, and then press the cover firmly toward the machine.
Loading Paper When Loading Envelope#10, Monarch, or DL When Loading C5 Note • Never use envelopes with window, coated linings, or self-stick adhesives. These lead to paper jams and can cause damage to the printer. • Ensure that you load an envelope with the flap completely closed. • If you do not load envelopes in the Tray 5 right after they have been removed from the packaging, they may bulge. To avoid jams, flatten them as shown below when loading them in the Tray 5.
2 Paper and Other Media Changing the Paper Settings This section describes how to change the paper type for Trays and how to set image quality processing by the individual paper type. After loading paper in a tray, specify the type of paper loaded and select image quality for the paper type. Setting image quality for each paper type enables you to print with the most suitable image quality for the paper type. For information on image quality processing for each paper type, refer to "Image Quality" (P.137).
Changing the Paper Settings 5 Select [Paper Tray Attributes]. 6 Select a paper tray for changing the paper type setting under [Items]. 7 Select [Change Settings]. 8 Select the [Paper Type], [Paper Size], [Paper Color], and [Auto Paper Select] respectively. 9 Select [Save], [Confirm], or [Close] repeatedly until the [Paper Tray Settings] screen is displayed. 10 Select [Image Quality]. Note 11 • Select [ ] to display the previous screen or [ ] to display the next screen.
2 Paper and Other Media 50 12 Select the image quality, and then select [Save]. 13 Make sure that the paper type you selected is displayed under [Current Settings] of [Items], and then select [Close]. 14 15 Select [Close] repeatedly until the [Tools] screen is displayed. Select [Close].
3 Maintenance This chapter describes how to replace consumables, clean the machine, calibrate colors, print a report/list, and delete a print job with an invalid User ID. • Replacing Consumables.......................................................................................................52 • Cleaning the Machine ..........................................................................................................74 • Executing Calibration ........................................................
3 Maintenance Replacing Consumables Use the supplies recommended by Dell. Visit the Dell Printer Supplies website at dell.com/supplies, or order Dell Printer Supplies by phone. Handling consumables/periodic replacement parts • Do not store boxes of consumables/periodic replacement parts upright. • Do not unpack consumables/periodic replacement parts before use.
Replacing Consumables Replacing Toner Cartridges The following messages are displayed on the touch screen depending on the amount of toner remaining. Replace the toner cartridge according to the message. Message*1 Remaining Page Yield*2 Please order a Yellow Toner [Y] Cartridge. Black: Approx. 3,200 pages Other than Black: Approx. 2,400 pages You do not need to replace the Toner Cartridge immediately. Order the Toner Cartridge displayed on the screen.
3 Maintenance 3 Open the front cover. 4 Pull out the toner cartridge you want to replace. Note • Always pull out the cartridge slowly so that you do not spill any toner. • Do not touch the parts shown in the illustration. Toner can dirty and stain your hands. • Be careful not to spill toner when handling the toner cartridge. 5 Unpack a new toner cartridge of the desired color. 6 Shake the toner cartridge 5 to 6 times to distribute the toner evenly.
Replacing Consumables Replacing Waste Toner Container The waste toner container holds used toner. The following messages are displayed on the touch screen according to the status of the waste toner container. Follow the messages as necessary. Message Please order a Waste Toner Container. Remaining Page Yield* Approx. 2,500 pages The Waste Toner Container needs to be replaced. - Solution Order the waste toner container. The machine will stop. Replace the waste toner container with a new one.
3 Maintenance 3 Pull out the waste toner container slowly while holding its left side with one hand. Note • Be careful not to drop the waste toner container while you are removing it. • Do not touch the shutter part as shown in the illustration. Toner can dirty and stain your hands. • Be careful not to spill toner when handling the waste toner container. 4 While holding the left side of the waste toner container, push the container in until it clicks. 5 Close the front cover.
Replacing Consumables Replacing Drum Cartridges C, M, Y, or K The machine displays the following messages when a drum cartridge C, M, Y or K needs to be replaced. When the message is displayed, contact Customer Support at dell.com/contactdell. Follow the instructions described below and replace the drum cartridge.
3 Maintenance 4 Rotate the lock levers of the inner cover to open it. 5 Grasp the handle of the drum cartridge C, M, Y, or K indicated in the message and gently slide out the cartridge. Note • When removing the drum cartridge, be careful not to drop it on the floor. • The illustrations in this section explains how to replace the drum cartridge Y, as an example. 6 Hold the bottom of the drum cartridge as shown in the illustration, and pull it out from the machine.
Replacing Consumables 10 Remove the orange protective covering of the installed drum cartridge and discard it. 11 Close the inner cover. 12 Rotate the lock levers to secure the inner cover while pressing the cover with the other hand. 13 Remove the cleaning rod from the backside of the front cover.
3 Maintenance 14 Remove the cleaning pad by pressing the amber gold tabs between your thumb and index finger. 15 16 Unpack a new cleaning pad. 17 Insert the cleaning rod fully into one of the four holes until it clicks into the interior of the machine as shown in the illustration, and then pull it out. 18 19 Repeat step 17 also on the other three holes. One time insertion is enough for each hole. 20 Close the front cover. Attach the new cleaning pad to the cleaning rod.
Replacing Consumables Replacing Staple Cartridge (for Finisher-AB1) When the optional Finisher-AB1 is installed and the staple cartridge needs to be replaced, a message appears on the touch screen. When the message appears, load a new staple case into the staple cartridge. 1 Make sure that the machine is not operating, and open the finisher front cover. 2 Take the staple cartridge out of the finisher. 3 After you take out the staple cartridge, check inside of the finisher for any remaining staples.
3 Maintenance 6 Push the staple cartridge into the finisher until it clicks into place. 7 Close the finisher front cover. Note • If the front cover is not closed completely, a message appears and the machine will remain paused. Replacing Fusing Unit When the fusing unit is near or reaches the end of its life, the following messages are displayed on the touch screen. Follow the messages. Message Remaining Page Yield Consumables need to Approx. 20,000 pages be ordered.
Replacing Consumables 3 Raise the latch of the right hand cover and open the cover. 4 Hold the fusing unit by the grips on both sides, and remove the fusing unit from the machine. 5 6 Take out a new fusing unit from the box. Hold the new fusing unit by the grips on both sides, and then place the fusing unit onto the machine. Note 7 • Hold the fusing unit with both hands so that you do not drop it. Close the right hand cover.
3 Maintenance Replacing Transfer Belt Unit When the transfer belt unit is near or reaches the end of its life, the following messages are displayed on the touch screen. Follow the messages. Message Remaining Page Yield Consumables need to Approx. 30,000 pages be ordered. Press Machine Status button and select the Supplies tab for details. Consumables need to be replaced. Press Machine Status button and select the Supplies tab for details. Note Solution Order the Transfer Belt Kit.
Replacing Consumables 4 Open the front cover. 5 Rotate the lock levers of the inner cover to open it. 6 Grasp the handle on the front of the transfer belt unit. 7 Pull out the transfer belt unit until the line on the unit becomes completely visible. 8 Grasp the handles on the top of the transfer belt unit. Pull out the unit to remove it from the machine.
3 Maintenance Note 9 Slide the blue tab back-and-forth five times to clean the conductivity temperature depth sensor. Note 66 • Do not hold the parts shown in the illustration. • Be careful not to touch the fusing unit. It can burn your fingers. 10 Unpack a new transfer belt unit and place the unit on a level surface. 11 Remove the protective parts shown in the illustration.
Replacing Consumables 12 Grasp the handles on top of the transfer belt unit. Note • Do not hold the sides of the transfer belt unit. It may degrade print quality. 13 Align the arrows on the transfer belt unit with the arrows on the machine. 14 Slide the unit into the machine and stop when the visible line reaches the machine. 15 Lower the handles. 16 Push the front of the transfer belt unit to reinstall it in the machine until it stops.
3 Maintenance 17 Close the inner cover. 18 Rotate the lock levers to secure the inner cover while pressing the cover with the other hand. 19 Close the front cover. 20 Close the right hand cover. Note • When closing the right hand cover, apply your hand in the vicinity of the handle as shown in the illustration, and then press the cover firmly toward the machine. • If the front cover is not closed completely, a message appears and the machine will remain paused.
Replacing Consumables 3 Raise the latch of the right hand cover and open the cover. 4 Unlock the two levers on the transfer roller and lift up the roller to remove it. 5 Grasp the levers on both sides of the new transfer roller and align the arrows on the transfer roller with the arrows inside the machine. 6 Lower the front of the transfer roller to until the roller clicks into place. 7 Close the right hand cover.
3 Maintenance Replacing Separator Rollers There are three separator rollers in the machine which need to be replaced periodically. One is in the tray and the others are inside the machine. All the separator rollers are replaced in the same way as described in this section. Replacing the Separator Roller in a tray 1 Remove the tray from the machine. Note 70 • Remove all paper or media from the tray before pulling the tray out of the machine.
Replacing Consumables 6 Turn the separator roller cover to the left to open it, and then hold the cover. 7 Slide the front axle, then the rear axle of the separator roller cartridge in the holes of the tray. 8 Turn the separator roller cartridge to the left to fix it in place. 9 Turn the separator roller cover to the right to close it. 10 Load paper in the tray and replace the tray in the machine.
3 Maintenance Replacing the Separator Rollers Inside the Machine 1 Remove the tray from the machine. 2 Push the left part of the chute upper feed and pull down the unit to remove it. 3 Turn the separator roller until the roller hook is visible. Note 72 • The roller is located approximately 165 mm (6.5 inches) inside the machine when measured from the face of the proper tray opening. 4 Pull the separator roller hook out of the groove on the axle, and then slide the separator roller to the front.
Replacing Consumables 7 Align the hole of the new separator roller with the axle. 8 Slide the separator roller along the axle so the protrusions fit completely into the slots and the roller hook reseats into the groove on the axle. 9 10 11 Repeat steps 7 and 8 to install the other separator roller. Put the chute upper feed back in place. Replace the tray into the machine.
3 Maintenance Cleaning the Machine This section describes how to clean the machine such as the machine exterior, document cover, document feeder, and document glass. Cleaning the Exterior The following describes how to clean the exterior of the machine. Note • Do not use benzene, paint thinner, or other volatile liquids or spray insect repellent on the machine as they might discolor, deform, or crack covers.
Cleaning the Machine 2 Remove the cleaning rod from the backside of the front cover. 3 Insert the cleaning rod fully into one of the four holes until it clicks into the interior of the machine as shown in the illustration, and then pull it out. 4 Return the cleaning rod to its original location. 5 Close the front cover. Note • If the front cover is not closed completely, a message appears and the machine will remain paused.
3 Maintenance Cleaning the Conductivity Temperature Depth (CTD) Sensor Note • To prevent electric shock, always turn off the machine and disconnect the power cable from the grounded outlet before performing maintenance. • Ensure nothing touches or scratches the surface (black-colored film) of the transfer belt unit. Scratches, dirt, or oil from your hands on the film of the transfer belt unit may reduce print quality.
Cleaning the Machine 6 Grasp the handle on the front of the transfer belt unit. 7 Pull out the transfer belt unit until the line on the unit becomes completely visible. 8 Grasp the handles on the top of the transfer belt unit. Pull out the unit to remove it from the machine. Note 9 • Do not hold the parts shown in the illustration. Slide the blue tab back-and-forth five times. Note • Be careful not to touch the fusing unit. It can burn your fingers.
3 Maintenance 10 Grasp the handles on top of the transfer belt unit. Note 78 • Do not hold the sides of the transfer belt unit. It may degrade print quality. 11 Align the arrows on the transfer belt unit with the arrows on the machine. 12 Slide the unit into the machine and stop when the visible line reaches the machine. 13 Lower the handles. 14 Push the front of the transfer belt unit to reinstall it in the machine until it stops.
Cleaning the Machine 15 Close the inner cover. 16 Rotate the lock levers to secure the inner cover while pressing the cover with the other hand. 17 Close the front cover. 18 Close the right hand cover. Note • When closing the right hand cover, apply your hand in the vicinity of the handle as shown in the illustration, and then press the cover firmly toward the printer. • If the front cover is not closed completely, a message appears and the machine will remain paused.
3 Maintenance Cleaning Document Cover and Document Glass If the document cover and document glass become soiled, smudges may appear on copies, faxes, or scanned documents and the machine may not properly detect document sizes. To ensure clear copies at all times, clean the document cover and the document glass about once a month. Note • Do not use benzene, paint thinner, or other organic solvents. Doing so might damage paint or coating on plastic parts.
Cleaning the Machine 2 Wipe the constant velocity transport glass with a soft cloth moistened with water to remove any dirt, and then wipe it with a soft dry cloth. Note • Do not use cleaning agents other than water or neutral detergent. • If you cannot remove dirt easily, gently wipe the glass with a soft cloth moistened with a small amount of neutral detergent.
3 Maintenance Executing Calibration The machine can automatically calibrate colors when the reproducibility of density or color in copies and prints deteriorates. The machine can adjust the gradation for each screen type. The following three screen types of screen are available. • Copy Job Calibrates the screen for [Text], [Photo & Text], or [Map] of [Original Type].
Executing Calibration 1 Select [Calibration] on the [Home] screen. Note • When the [Home] screen is not displayed on the touch screen, press the button. • You can also access [Calibration] under [Tools] > [System Settings] > [Common Service Settings] > [Image Quality Adjustment] > [Calibration]. 2 Select [Screen Type], [Paper Supply] and [Target]. Note • [Copy Job] is selected here as an example. • For Paper Supply, select the paper tray on which A4 or 8.5 x 11" white paper is loaded.
3 Maintenance 10 11 Select [Close]. Copy to confirm the image quality. Note 12 84 • During calibration, the machine cannot receive print jobs or faxes. • After executing the calibration, you can manually perform horizontal color calibration. For more information, refer to "Adjusting Color Registration" (P.90). Select [Close].
Adjusting Color Registration Adjusting Color Registration Allows you to calibrate the color registration automatically or manually. Note • The color registration is automatically adjusted and usually without any user action. However, if the misregistration becomes large during the next automatic adjustment from the last adjustment, you can adjust the color registration using this feature. Auto Color Registration 1 Press the button.
3 Maintenance 5 Select [ 6 Select [Adjust Color Registration]. 7 Select [Auto Color Registration]. 8 Select [Start]. ] to display the next screen. Side Color Registration After executing the automatic color calibration, you can manually adjust the horizontal colors for yellow, magenta, and cyan by entering values. Note 1 2 Repeat step 1 to 6 from the previous section. 3 Insert an A4 paper into Tray 5, and press [Sample Printout]. Select [Side Color Registration].
Adjusting Color Registration 4 Find the values of the straightest lines from the LY (left) and RY (right) patterns for yellow. (Left) Yellow Cyan 5 Select [Yellow] and enter the values that you found in the color registration chart to make adjustments. 6 7 Repeat steps 3 to 5 for [Magenta] and [Cyan]. (Lead Edge) Magenta (Right) Yellow Cyan Press [Adjust].
3 Maintenance Printing a Report/List You can print a report/list to check the settings and communication status. This section describes how to print a report/ list. Note • When the indicator is not lit, you cannot print the Stored File List. For information on the types of report/list, refer to "Print Reports" (P.95). 1 Press the button. button 2 Select [Print Reports].
Deleting a Private Charge Print Job with an Invalid User ID Deleting a Private Charge Print Job with an Invalid User ID When the Private Charge Print feature is used, all the print jobs with a User ID, regardless of its validity, are stored with the Private Charge Print feature. The system administrator can set the expiration date and can set up the machine to delete the expired jobs automatically, or manually delete them.
3 Maintenance Setting Restore Tool Setting Restore Tool backs up the settings data of the machine to a network-connected computer to prevent the loss of data resulting from the malfunction of the machine's hard disk. The feature is designed to restore data to the machine after the hard disk is replaced. For more information on Setting Restore Tool, contact Customer Support at dell.com/contactdell.
4 Machine Status This chapter describes the features for checking the machine status. • Overview of Machine Status...............................................................................................92 • Machine Information ............................................................................................................93 • Faults......................................................................................................................................107 • Supplies...........
4 Machine Status Overview of Machine Status You can check machine status and the number of printed pages on the screen. You can also print various reports/lists to check the job history, settings and registered information. 1 Press the button. button You can check the following information on the [Machine Status] screen: Machine Information You can check the machine configuration, paper tray status, and hard disk overwriting status.
Machine Information Machine Information On the [Machine Information] screen, you can check the machine configuration and paper tray status, print various reports/lists, and change and set print mode settings. The following shows the reference section for each item. General Information.................................................................................................................. 93 Paper Tray Status ..........................................................................................
4 Machine Status [Machine Configuration] Screen You can check the machine configuration. 1 2 Select [Machine Configuration]. Check the machine configuration on the screen displayed. Note • Select [ ] to display the previous screen or [ ] to display the next screen. [Software Version] Screen You can check the software version. 1 2 Select [Software Version]. Check the software versions. Paper Tray Status You can check the paper trays set on the machine.
Machine Information Print Reports The following describes how to print a report and a list. Note 1 2 • The items displayed vary depending on the optional features installed. Select [Print Reports]. Select the type of a report or a list to print. Note • The screen on the right appears when the [Tools] button is displayed on the [Home] screen. Job Status / Activity Report 1 Select [Job Status / Activity Report].
4 Machine Status You can also set up the machine to automatically print the [Activity Report] every 100 activities. For information on the settings, refer to "Reports" (P.140). For more information about the Activity Report, refer to "Activity Report" (P.544). Stored File List You can print a list of uncompleted jobs (uncompleted transmissions/receptions or those stored for polling) stored in folders. Copy Reports 1 Select [Copy Reports].
Machine Information PCL Macro List Prints the list of forms registered for PCL. PDF Settings List Prints the settings configured in the PDF printer mode. TIFF / JPEG Settings List Prints the settings configured in the TIFF and JPEG printer mode. TIFF / JPEG Logical Printers List Prints the list of logical printers created in the TIFF and JPEG printer mode. Note • You can configure the setting for TIFF and JPEG logical printers using Dell Printer Configuration Web Tool.
4 Machine Status 2 3 Select a list to print. Press the button. Reports You can print the Configuration Report, Scan/Fax Configuration Report, and Domain Filter List. Select a list to print, and then press the button. • Configuration Report You can check the hardware configuration, network information, and print and copy settings of the machine.
Machine Information Reports You can print the Configuration Report, Scan/Fax Configuration Report, Folder Selector List, Inbound Fax Spam List, and Domain Filter List. Select a list to print, and then press the button. • Configuration Report You can check the hardware configuration, network information, and print and copy settings of the machine.
4 Machine Status Billing Data List You can check the registration status of the billing data. Note • [Billing Data List] is displayed when [Fax Service] is set to [Enable Accounting] under [Accounting] > [Accounting Type] > [Local Accounting] > [Auditron Mode]. Selecting [Billing Data List] displays the screen for specifying a range of address numbers. Select a range of numbers, and then press the button. • Select All You can print the list of all billing data.
Machine Information Auditron Reports You can print an auditron report by each user. Note that the content on the screen differs depending on whether the Auditron mode for services is enabled or not. Note • [Auditron Reports] appears when the [Tools] button is displayed on the [Home] screen. • You cannot output the report to a file.
4 Machine Status Auditron Report (Copy Jobs) You can check the total number of pages copied and printed on the machine. If the limit is set for the number of pages or colors that can be scanned, you can also check the limit value. [Auditron Report (Copy Jobs)] counts pages from the time at which the data is initialized. Note • [No.] displayed on the report is the User Administration Number assigned when a user is registered under [Accounting] or [Authentication / Security Settings].
Machine Information For information on setting whether to print the report for e-mails automatically, refer to "Scan File Transfer Report" (P.140). For information on setting whether to print the report for faxes automatically, refer to "Transmission Report - Job Undelivered" (P.140). Folder Report You can confirm that a document is stored in a folder. For information on setting whether to print the report automatically, refer to "Folder Report" (P.140).
4 Machine Status Print Mode You can print the programming settings configured in the ESC/P-K emulation mode and retrieve the programming. Note 1 2 • The items displayed vary depending on the options installed. Select [Print Mode]. Select [Off-line] or [On-line]. Off-line The machine does not accept data from a computer. Any data being sent is cancelled and not printed. On-line The machine accepts data from a computer. 3 Select a printer language to set a print mode. 4 Set each item.
Machine Information Programming You can check or change the value set for the print mode item number. For the item numbers that can be configured in each mode menu, refer to "ESC/P-K Emulation Settings" (P.483), "PDF Direct Print Settings" (P.494), "PCL Emulation Settings" (P.498), and "HPGL/2 Emulation Settings" (P.505). 1 2 Select [Programming]. 3 4 Select [Confirm]. 5 6 Enter [New Value] with the numeric keypad. Enter the item number of the feature to set in [Item Number] with the numeric keypad.
4 Machine Status Default Programming You can start the machine using the settings stored in memory as default settings. 1 2 Select [Default Programming]. Select [Factory Defaults] or [Custom Settings]. Factory Defaults You can use the factory default settings. Custom Settings 3 Displays the numbers stored in memory. When you select [Custom Settings], select a memory number to use. 4 Select [Save]. Password For PDF Direct Print, if a password is set for files, set the password here in advance.
Faults Faults This section describes how to check the information on errors that occurred on the machine. The error history report shows the list of the latest 50 errors. The items printed include the date and time, status code, and error category. The following describes how to print the error history report. 1 2 3 Press the button. 4 Press the button. Select the [Faults] tab. Select [Error History Report].
4 Machine Status Supplies You can check the status of consumables on the [Supplies] screen. The status of consumables is shown as "OK", "Replace Soon (Order Now)", or "Replace Now". The following describes the procedure to check the status of consumables. For information on replacing consumables, refer to "Maintenance" (P.51). 1 2 Press the button. Select the [Supplies] tab and confirm the status of the toners.
Billing Information Billing Information On the [Billing Information] screen, you can check the number of pages printed per meter or user. The following shows the reference section for each item. Billing Information .................................................................................................................. 109 User Account Billing Information .......................................................................................... 110 1 2 Press the button.
4 Machine Status Total Impressions Displays the total number of Color Impressions and Black Impressions. Note • When print data resulting from color conversion using an ICC profile, for example, on the application is printed at Auto (Color/B/W), even documents that appear in black-and-white on the monitor are printed in color. In this case, Color Impressions is used for counting the number of prints. • *1 is applied on machines equipped with the Fax features. Only B/W and not color is supported for Faxes.
Billing Information 4 Select a meter to check. Note • The meters are displayed only for the features set to [Enable Accounting] in the Auditron mode. Meter (Copy Jobs) Displays the number of pages copied. Meter (Scan Jobs) Displays the number of pages scanned. Meter (Print Jobs) Displays the number of pages printed. Note • [Meter (Print Jobs)] is not displayed for the system administrator.
4 Machine Status 112
5 Tools Each feature of the machine is set to the factory default (initial) settings, but you can customize these settings in accordance with your environment. To change or customize these settings, enter the System Administration mode and make changes in the [Tools] screen. This chapter describes the features that can be changed and the procedures to change the settings. • System Settings Procedure ...............................................................................................
5 Tools System Settings Procedure To change or customize the system settings, enter the System Administration mode. This section describes the basic procedures for system settings. The following shows the reference section for each procedure. Step 1 Entering System Administration Mode ......................................................................114 Step 2 Entering the System Administrator User ID and Passcode .......................................114 Step 3 Selecting [Tools] .....................
System Settings Procedure Step 3 Selecting [Tools] 1 Select [Tools] on the [Home] screen. Note • When the [Home] screen is not displayed on the touch screen, press the button. Step 4 Selecting a Tab on the [Tools] Screen On the [Tools] screen, select a tab to set. For the settings that can be selected on the [Tools] screen, refer to "Tools Menu List" (P.118). 1 Select a tab. System Settings You can set or change the default values of each service.
5 Tools Fax Service Settings Allows you to configure the fax service settings such as setting defaults, fax control and button settings. For more information, refer to "Fax Service Settings" (P.193). E-mail Service Settings Allows you to configure the e-mail transmission specifications settings. For more information, refer to "E-mail Service Settings" (P.202). Folder Service Settings Allows you to configure the settings relating to folders. For more information, refer to "Folder Service Settings" (P.
System Settings Procedure Step 5 Setting a Feature 1 Select any feature. Note 2 3 4 • Select a submenu from the [Group] list, and then select a feature from the [Features] list. • Select [ ] or [ ] as required. Select an item to set. After setting the feature, select [Save]. Select [Close] repeatedly until the [Home] screen is displayed. Note • If rebooting the machine is required to enable the new settings, when you select [Close] in the [Tools] screen, a message may be displayed.
5 Tools Tools Menu List The following tables list the items that can be set on the [Tools] screen. Note that the some items may not appear depending on the configuration of the machine. System Settings Common Service Settings 118 "Machine Clock/Timers" (P.129) • "Date" (P.129) • "Time" (P.129) • "NTP Time Synchronization" (P.130) • "Connection Interval" (P.130) • "Time Server Address" (P.130) • "Auto Clear" (P.130) • "Auto Job Release" (P.130) • "Auto Print" (P.130) • "Printer Lockout" (P.
Tools Menu List "Image Quality Adjustment" (P.138) • "Image Quality" (P.138) • "Calibration" (P.139) "Reports" (P.140) • "Print Reports Button" (P.140) • "Job History Report" (P.140) • "Activity Report" (P.140) • "Transmission Report - Job Undelivered" (P.140) • "Transmission Report - Job Deleted" (P.140) • "Folder Report" (P.140) • "Broadcast/Multi-Poll Report" (P.140) • "Scan File Transfer Report" (P.140) • "2 Sided Report" (P.141) • "Activity Report - Recipient" (P.141) • "Job Flow Error Report" (P.
5 Tools 120 "Copy Defaults" (P.151) • "Paper Supply" (P.151) • "Reduce/Enlarge" (P.151) • "Output Color" (P.152) • "Single Color" (P.152) • "Dual Color - Source Color" (P.152) • "Dual Color - Target Area Color" (P.152) • "Dual Color - Non-target Area Color" (P.152) • "Original Type" (P.152) • "Original Type - Auto (Non-Black & White)" (P.152) • "Original Type - Auto (Black & White)" (P.152) • "Lighten/Darken" (P.152) • "Contrast" (P.152) • "Sharpness" (P.152) • "Saturation" (P.
Tools Menu List Connectivity & Network Setup "Port Settings" (P.158) • "USB" (P.158) • "LPD" (P.159) • "NetWare" (P.159) • "SMB" (P.159) • "IPP" (P.160) • "EtherTalk" (P.160) • "Bonjour" (P.160) • "Port 9100" (P.160) • "SNMP" (P.160) • "FTP Client" (P.160) • "Receive E-mail" (P.161) • "Send E-mail" (P.161) • "E-mail Notification Service" (P.161) • "WSD" (P.161)*1 • "Internet Services (HTTP)" (P.161) • "SOAP" (P.162) • "WebDAV" (P.162) • "ThinPrint" (P.162) "Protocol Settings" (P.
5 Tools "Remote Authentication/Directory Service" (P.169) • "Authentication System Setup" (P.169) • "Kerberos Server Settings" (P.169) • "LDAP Server/Directory Service Settings" (P.170) • "SMB Server Settings" (P.173) "Security Settings" (P.174) • "SSL/TLS Settings" (P.174) • "S/MIME Settings" (P.175) • "PDF/XPS Signature Settings" (P.175)*2 • "IPSec Settings" (P.176) • "IEEE 802.1x Settings" (P.177) • "Certificate Revocation Retrieval Settings" (P.177) "Other Settings" (P.
Tools Menu List "Scan Defaults" (P.187) • "Color Scanning" (P.187) • "Original Type" (P.187) • "File Format" (P.187) • "Optimize PDF For Quick Web View" (P.187) • "Thumbnail - Outgoing E-mail" (P.187) • "Thumbnail - Scan to PC" (P.187) • "Lighten / Darken" (P.187) • "Contrast" (P.187) • "Sharpness" (P.187) • "Background Suppression" (P.187) • "Shadow Suppression" (P.187) • "Color Space" (P.187) • "Original Orientation" (P.188) • "Resolution" (P.188) • "Mixed Size Originals" (P.188) • "Edge Erase" (P.
5 Tools "Fax Defaults" (P.194) • "Resolution" (P.194) • "Original Type" (P.194) • "Lighten/Darken" (P.194) • "Mixed Size Originals" (P.194) • "Starting Rate" (P.194) • "Delay Start - Specific Time" (P.194) • "Transmission Header Text" (P.194) • "Confirmation Options" (P.194) "Fax Control" (P.194) • "Re-enter Recipients" (P.194) • "Re-enter Broadcast Recipients" (P.194) • "Re-enter Speed Dial Recipients" (P.195) • "Re-enter Group Recipients" (P.195) • "Broadcast Checkbox on 1st Tab" (P.
Tools Menu List E-mail Service Settings "E-mail Control" (P.202) • "Maximum Address Entries" (P.202) • "Incoming E-mail Print Options" (P.202) • "Print Error Notification E-mail" (P.202) • "Response to Read Receipts" (P.202) • "Read Receipts" (P.203) • "Print Delivery Confirmation Mail" (P.203) • "Split Send Method" (P.203) • "Maximum Data Size per E-mail" (P.203) • "Maximum Total Data Size" (P.203) • "Maximum Split Count" (P.203) • "Allow Casual Users to Edit From Field" (P.
5 Tools Web Applications Service Setup "Server Setup" (P.210) • "Server Name" (P.211) • "URL" (P.210) • "Description" (P.211) • "Use User ID" (P.211) • "User ID" (P.211) • "Password" (P.211) • "Machine/Authentication Notification" (P.211) • "Notify User Authorization Information" (P.211) • "Delete All Settings" (P.211) "Other Settings" (P.212) • "When Sending User Details" (P.212) Web Browser Setup "Web Browser Setup" (P.213) • "Web Applications Version" (P.
Tools Menu List "Add Address Book Entry" (P.224) • "Address Type" (P.226) • "E-mail Address" (P.226) • "Name" (P.226) • "Surname" (P.226) • "Given Name" (P.227) • "Telephone Number" (P.227) • "Office" (P.227) • "Department" (P.227) • "S/MIME Certificate" (P.227) • "Transfer Protocol" (P.227) • "Server Name/IP address" (P.227) • "Shared Name (SMB Only)" (P.227) • "Save in" (P.227) • "User Name" (P.228) • "Password" (P.228) • "Port Number" (P.228) • "Fax Number" (P.228) • "Index" (P.
5 Tools "Accounting Login Screen Settings" (P.238) "Fax Billing Data" (P.239) "Accounting/Billing Device Settings" (P.240) • "Alternative Name for User ID" (P.238) • "Mask User ID (***)" (P.238) • "Alternative Name for Account ID" (P.239) • "Mask Account ID (***)" (P.239) • "Store User Details" (P.239) • "Connect with Accounting/Billing Device" (P.240) • "Accounting/Billing Device" (P.240) • "Track Print Jobs" (P.240) • "Track Scan/Fax Jobs" (P.240) • "Interrupt Mode" (P.
Common Service Settings Common Service Settings In [Common Service Settings], you can make settings relating to the machine's common features. The following shows the reference section for each item. Machine Clock/Timers............................................................................................................ 129 Audio Tones............................................................................................................................. 132 Screen/Button Settings ..............
5 Tools 5 Select [Save]. NTP Time Synchronization You can synchronize the machine clock with a time server (NTP: Network Time Protocol), by receiving time information from the server. To connect to a time server, select [On] for [NTP Time Synchronization], and set the IP address of the time server in [Time Server Address]. Connection Interval Specify how often the machine connects to the time server. You can select from 1 to 500 hours in 1 hour increments.
Common Service Settings Allow User to Lock Out Selecting [Lock Out Printer] on the [Home] screen temporarily disables printing. [Release Printer] is displayed during the printer lockout duration. Selecting [Release Printer] enables printing. Note • A job started before the start time will be printed continuously even after elapsing the start time. The job will be printed continuously even if you select [Lock Out Printer] while printing.
5 Tools Print-On-Demand Duration Specify the duration for the machine to receive a print job from web applications. Unless the machine receives full data of the print job within the specified period of time, the machine does not process the print job. Specify the time duration between 0 and 255 minutes in 1 minute increments. If you specify [0], it means that there is no time limit set on the machine for receiving data.
Common Service Settings Alert Tone Set the volume to be sounded when a fault such as a paper jam occurs, and the job remains in failure state. You can select from [Soft], [Normal], or [Loud]. To disable the sound, select [Off]. Out of Paper Warning Tone Set the volume to be sounded when a job is suspended because there is no paper in a tray. You can select from [Soft], [Normal], and [Loud]. To disable the sound, select [Off].
5 Tools Auto Display of Login Screen When the Authentication feature is enabled on the machine, set whether or not to automatically display the login screen after turning on the machine or canceling the Power Saver mode. Custom Buttons 1 to 3 You can assign services such as Copy and Send from Folder to the custom buttons on the control panel: Custom Button 1 to Custom Button 3. To leave a feature unassigned, select [(Not Set)].
Common Service Settings Screen Brightness You can adjust the screen brightness of the control panel between -16 and +16. Reconfirm E-mail Recipient Select whether or not to display the screen to confirm e-mail recipients when sending emails. Select from [Confirmation Not Required], [Always Reconfirm Recipient], or [Reconfirm if Multiple Recipients]. Reconfirm Fax Recipient Set whether or not to display a screen to confirm fax recipients when sending faxes.
5 Tools • Auto Paper Select Set the condition for Auto Paper selection. When the color mode selected is used, Auto Paper selection is enabled. Select from [All Colors], [Color], and [Black & White]. Automatic tray selection means that a tray containing the appropriate paper is automatically selected by the machine for copying or printing.
Common Service Settings Tray 5 - Paper Size Defaults Select the paper sizes displayed in the [Tray 5] screen in [Paper Supply] when copying with Tray 5. You can assign the paper size selected here to the buttons for [Standard Size] in the [Tray 5] screen. If you frequently use non-standard size paper for copying, assigning the paper sizes to the buttons will save your time to specify the size each time. For your convenience, set the commonly used paper sizes in the upper level.
5 Tools For information about paper characteristics and notes, refer to "Print Media Guidelines" (P.34). Setting values Meaning Plain A (81-105 gsm) Paper having ream weight of 81 - 105 gsm. Plain B (60-80 gsm) Paper having ream weight of 60 - 80 gsm. Plain C (60-90 gsm) Paper having ream weight of 60 - 90 gsm. Suitable for recycled paper. Plain D (60-90 gsm) Paper having ream weight of 60 - 90 gsm. Suitable for regular paper except Plain B paper.
Common Service Settings Note • When you select [High Quality], and [Corner Shift] is selected in [Image Shift] with a ratio of 60% or less is specified in [Reduce/Enlarge], a part of the image may not be printed or blank paper may be output. Background Suppression (Black Copy) Set the method of background suppression to be used when making monochrome copies.
5 Tools Reports You can configure settings related to printing reports. Print Reports Button Set the display method of [Print Reports] under the [Machine Information] screen and [Error History Report] under the [Faults] screen displayed by pressing the button. If you select [Disabled], the [Print Reports] button under [Machine Status] > [Machine Information] and the [Error History Report] button under [Faults] are displayed only in the System Administration mode.
Common Service Settings Print when delivery fails Prints a Transmission Report - Job Undelivered when the data transmission failed. 2 Sided Report Select whether or not to print a report on one side of the paper or both sides when printing a report/list. Activity Report - Recipient Select how the information on recipients is shown when printing an Activity Report: the first 40 characters or the last 40 characters.
5 Tools Side Color Registration After executing the automatic color calibration, you can manually adjust the horizontal colors for yellow, magenta, and cyan by entering values. You can enter from -5 to +5, and press [Adjust] after entering the values. Pressing [Sample Printout] prints the sample that the values changed are reflected. Note • Use Tray 5 and plain A4 size paper for this feature. For more information, refer to "Side Color Registration" (P.91).
Common Service Settings Other Settings You can configure other settings related to the machine. Offset Stacking (Left Tray) Offsetting means that each set of copies is delivered to the left tray and shifted slightly to separate it from the previous job. When a set of copies is delivered to the front of the tray, the next set is delivered to the rear of the tray. Set the offset function for the Left Tray. Select from [No Offset], [Offset per Set], and [Offset per Job].
5 Tools Refer to the following tables for a combination of sizes that can be detected automatically.
Common Service Settings Paper size group A/B series A/B series (8 K / 16 K) A/B series (8 × 13" / 8 × 14") Document glass Document feeder Trays 1 to 4 Document glass Document feeder Trays 1 to 4 Document glass Document feeder Trays 1 to 4 Document glass Document feeder Trays 1 to 4 Loading Position A/B series (8 × 13") 215 × 315 mm X X X X X X X X X X X X 16K X X X X X X O X X X X X Size / Orientation O : Available X : Not available Millimeters/Inches Allows yo
5 Tools Data Encryption Allows you to select whether or not to encrypt data recorded on the hard disk of the machine. When you enable data encryption, the machine encrypts automatically copy, scan, or print data written to the hard disk. You cannot select whether or not to encrypt by feature. This prevents unauthorized access to the stored data. To activate this feature, set an encryption key. 1 2 Select [Data Encryption], and then [Change Settings].
Common Service Settings 4. Press the button, and confirm that [Standby] in [Overwrite Hard Disk] is displayed. 5. Enter the System Administration mode, and change the data encryption settings. For information on how to enter the System Administration mode, refer to "System Settings Procedure" (P.114). • Our service representative cannot restore the encryption key. • When our service representative replaces the electrical circuit board, the encryption key is initialized.
5 Tools When [On] is set, you can set a maintenance passcode of 4 to 12 digits in the [Maintenance Passcode] screen. Entering the passcode is required when our service representative performs maintenance. Note • When [On] is set, note the followings: - If you lose the System Administrator's user ID and passcode, the items restricted to the service representative cannot be changed.
Common Service Settings Pattern 1 Lights up when a document is stored in the hard disk of the machine. Pattern 2 Lights up when a fax document is in a print queue or a fax received with the Store Fax - Local Folder feature is stored in the folder. Pattern 3 Lights up for 30 seconds after a job in the print queue is printed.
5 Tools Copy Service Settings In [Copy Service Settings], you can configure settings related to the Copy feature. The following shows the reference section for each procedure. Copy Tab - Features Allocation ..............................................................................................150 Preset Buttons ..........................................................................................................................151 Copy Defaults ...................................................
Copy Service Settings 4 Repeat steps 2 and 3 as required, and then select [Save]. Preset Buttons Paper Supply - Button 2 - 5 Select the paper tray displayed in the second to fifth buttons in [Paper Supply] on the [Copy] screen. Reduce/Enlarge - Button 3 - 4 Select the magnification ratio displayed in the third and fourth buttons in [Reduce/Enlarge] on the [Copy] screen. Select the ratio from the R/E Preset buttons registered.
5 Tools Output Color Set the default value for [Output Color] in the [Copy] screen. When [No Default] is selected, select the output color in the [Copy] screen before making copies. Single Color Set the default value for [Single Color] in [More] of [Output Color] in the [Copy] screen. You can select a color from six preset colors and six custom colors. For information about custom colors, refer to "Custom Colors" (P.157).
Copy Service Settings Saturation Set the default value for [Saturation] of [Image Options] in the [Image Quality] screen. Background Suppression Set the default value for [Suppress Background] of [Image Enhancement] in the [Image Quality] screen. [Background Suppression] is valid when [Original Type] is set to [Photo & Text], [Text], or [Maps].
5 Tools Edge Erase - Right Edge Set the default value for the amount of edge erased from the original in the right directions in [Edge Erase] in the [Layout Adjustment] screen. Set the value from 0 to 50 mm in 1 mm increments. Note • You cannot copy the whole area even if you set [0] to [Edge Erase - Right Edge]. For the printable area, refer to "Printable Area" (P.476). Center Erase/Binding Edge Erase Set the default value for [Center] in [Edge Erase] in the [Layout Adjustment] screen.
Copy Service Settings Booklet Creation - Default Cover Tray Set the default value for [Covers] which is displayed when you select a Cover page option in the [Booklet Creation] screen. Covers - Default Front Cover Tray, Default Back Cover Tray Set the default value for [Front Cover] and [Back Cover] which are displayed when you select Front Cover and Back Cover options in the [Covers] screen.
5 Tools Fine-tune 100% You can fine-tune magnification when copying at 100% (actual size). The set value is applied to [100%] in the [Copy] screen is set to 100%. Set the value in the X/Y direction between 98 and 102% in 0.1% increments. Note • This feature is applied only when a copy is made using the document glass. This setting is not reflected in the magnification (100%) under [Independent X-Y%] or [Calculator %]. • A magnification displays [100%] even if [Fine-tune 100%] is selected.
Copy Service Settings Original Size Defaults Set the original sizes displayed in [Original Size] in the [Layout Adjustment] screen. You can assign original sizes to the buttons other than [Auto Detect]. If you frequently make copies of non-standard size document, setting non-standard size as the default can avoid extra operations required during the use of the machine. A/B Series Size You can select a size from A and B series sizes. Inch Size You can select a size from inch series sizes.
5 Tools Connectivity & Network Setup In [Connectivity & Network Setup], you can configure settings related to the Connectivity & Network feature. For information on Connectivity and Network Settings, refer to "Printer Environment Settings" (P.261) or "E-mail Environment Settings" (P.279). If you use Dell Printer Configuration Web Tool, more detailed settings are possible. For more information, refer to "Dell Printer Configuration Web Tool Settings" (P.253).
Connectivity & Network Setup Auto Eject Time Configure the time that the data so far received by the machine will automatically be printed since data is no longer sent to the printer. You can enter a time between 5 and 1275 seconds in 5 seconds increments. Adobe Communication Protocol • Standard Select this when the output protocol of the print driver is in the ASCII format. • Binary Select this when the output protocol of the print driver is in the BCP format.
5 Tools IPP Port Status Select [Enabled] to use IPP. Set this when you want to use IPP (Internet Printing Protocol) to print via the Internet. Added Port Number Select [Disabled] when you want to set the machine does not accept IPP from other than the standard port number, or select [Enabled] when accepts all port numbers. Enter a port number for IPP other than the standard port number from 1 to 65535. The default value is 80. Note • If the default port number is used, it may conflict with other ports.
Connectivity & Network Setup Note • Select a communication mode to send data scanned via FTP from [Passive Mode] and [Active Mode]. [Passive Mode] is selected by default. You can change the setting from Dell Printer Configuration Web Tool. Receive E-mail Port Status Select [Enabled] when you receive e-mails. Send E-mail Port Status Select [Enabled] when you send e-mails. E-mail Notification Service Port Status Select [Enabled] when you use the E-mail Notification Service.
5 Tools SOAP Port Status Select [Enabled] when you use an application program. Port Number Enter a port number for SOAP from 1 to 65535. The default value is 80. Note • If the default port number is used, it may conflict with other ports. Make sure to set up the port number that is not in use. WebDAV Port Status Select [Enabled] when you use an application program such as Network Scanner Utility3 to access folders in the machine.
Connectivity & Network Setup Auto Select this to detect the Ethernet transmission rate automatically. 100 Mbps Full-Duplex Select this to set 100BASE-TX (Full Duplex) as the default value. 100 Mbps Half-Duplex Select this to set 100BASE-TX (Half Duplex) as the default value. 10 Mbps Full-Duplex Select this to set 10BASE-T (Full Duplex) as the default value. 10 Mbps Half-Duplex Select this to set 10BASE-T (Half Duplex) as the default value. 1000 Mbps Select this to set 1000BASE-T as the default value.
5 Tools Note • To configure a subnet mask and a gateway address, an IP Address must be set first. IPv4 - IP Address Enter the IP address using the keyboard displayed or the numeric keypad when selecting [STATIC] at [IPv4 - IP Address Resolution]. Note • Enter the address in the format "xxx.xxx.xxx.xxx", where "xxx" is a numeric value from of 0 to 255. • Specify an IP address using numbers (0 to 9) and periods (.). If you mistyped a character on the screen, select [Backspace] to delete the character.
Connectivity & Network Setup Manually Configured IPv6 Address Prefix This setting is configurable when [Manually Configured IPv6 Address] is set. Specify a prefix length from 0 to 128. Manually Configured IPv6 Gateway This setting is configurable when [Manually Configured IPv6 Address] is set. Specify a gateway address. Note • Enter the address in the format "xxxx:xxxx:xxxx:xxxx:xxxx:xxxx:xxxx:xxxx", where "xxxx" is a hexadecimal value. IPv6 - DNS Server Setup Set the DNS server for IPv6.
5 Tools • Account name: mymail • Host name: myhost • Domain Name: example.com When receiving E-mails via POP3 Enter the POP user name (on the left side of @) and incoming POP3 mail server name in the address section (on the right side of @). You can set an alias, such as mymail@example.com. For Example: mymail@myhost.example.com • Account name: mymail Machine Name Enter the machine name with up to 32 single-byte characters. Host Name Enter the host name with up to 16 single-byte characters.
Connectivity & Network Setup HTTP Proxy Server Authentication Select [Enabled] when authentication is required to connect to the HTTP proxy server. HTTP Proxy Server Login Name Enter a login name of the HTTP proxy server. Up to 31 characters are allowed. HTTP Proxy Server Password Enter a password of the HTTP proxy server. Up to 31 characters are allowed. HTTPS Proxy Server Name Enter the HTTPS proxy server name or the IP address. Up to 255 characters are allowed.
5 Tools Login Name Enter the name to login to the POP3 server with up to 64 characters. Password Enter a password for the POP3 server with up to 64 characters. Enter the same password in [New Password] and [Retype Password] using the numeric keypad displayed by selecting [Keyboard]. If you do not set the password, leave the text boxes blank and select [Save]. POP Password Encryption Select [On (APOP)] to encrypt the password. SMTP Server Settings Set the SMTP server.
Connectivity & Network Setup Remote Authentication/Directory Service You can make the settings for the remote authentication server and directory service. Authentication System Setup Authentication System Allows you to select the authentication system from [Kerberos (Windows 2000)], [Kerberos (Solaris)], [LDAP], [SMB], and [Authentication Agent]. After you change the authentication system, personal folders and personal sheets used with the previous authentication system are not deleted automatically.
5 Tools LDAP Server/Directory Service Settings Configure the directory server, authentication method, and search attributes and ranges for LDAP authentication and the Address Book search by LDAP. Primary Server Name/Address Enter the primary server name or IP address. Note • For IPv4, enter the address in the format "xxx.xxx.xxx.xxx", where "xxx" is a numeric value from 0 to 255. • For IPv6, enter the address in the format "xxxx:xxxx:xxxx:xxxx:xxxx:xxxx:xxxx:xxxx", where "xxxx" is a hexadecimal value.
Connectivity & Network Setup Text String Added to User Name Enter text strings for [Text String Added to User Name] when you use additional text strings. Up to 64 characters are allowed. When [Use Added Text String] is set to [Enabled], enter the corresponding fixed text string. For Example: When "mail" is set for [Attribute of Typed User Name] and the information registered for the target user is "mail@myhost.example.com," you will need to enter "mail@myhost.example.com".
5 Tools Object Class of Search Target Enter the object class to search with up to 32 characters. LDAP Referrals Specify whether or not to re-establish connection to another LDAP server if a currently connected LDAP server requests to do so. LDAP Referral Hop Limit When using the Referral feature, specify how many times that a user is allowed to hop servers within 1 to 5 times.
Connectivity & Network Setup Note • To encrypt communications using this feature, a trusted root certificate authority and all intermediate certificate authorities that are registered in the path of a certificate to use must be registered. Attribute Type of Certificate Set the certificate attribute type. Select and enter the field name to use as a certificate from among the user information registered on the LDAP server. Up to 32 single-byte characters are allowed.
5 Tools Security Settings Set the security settings. SSL/TLS Settings Configure the SSL/TLS settings. Device Certificate - Server Select a certificate for HTTP SSL/TLS communications. HTTP - SSL/TLS Communication Select whether or not to enable HTTP SSL/TLS communications. HTTP - SSL/TLS Port Number Set the port number used for HTTP SSL/TLS communication from 1 to 65535. The default value is 443. Note • Do not use the numbers assigned to the other ports.
Connectivity & Network Setup S/MIME Settings Configure S/MIME settings. Device Certificate - S/MIME Select a certificate for S/MIME communications. For more information on the certificate, refer to "Encryption and Digital Signature Settings" (P.299). S/MIME Communication Select whether or not to enable S/MIME communications.
5 Tools XPS Signature Select the setting for XPS Signature from [Do not add signature], [Always add invisible signature], or [Select during send]. Signing Certificate Select the certificate to use for attaching a signature to e-mails. IPSec Settings Configure the IPSec settings. Note • For [IKE Authentication Method], [Preshared Key], [DH Group], and [PFS Settings], consult your network administrator. IKE Authentication Method Set the IKE authentication method.
Connectivity & Network Setup Destination IPv6 Address Set the IPv6 address of the destination. When entering an IP address, enter the address in the format "xxxx:xxxx:xxxx:xxxx:xxxx:xxxx:xxxx:xxxx", where "xxxx" is a hexadecimal value. Communicate with Non-IPSec Devices Select whether or not to communicate with non-IPSec devices. IEEE 802.1x Settings Configure the IEEE 802.1x settings. IEEE 802.1x Set whether or not to use IEEE 802.1x authentication.
5 Tools Send Query to OCSP Responder With Select how to access an OCSP responder from [URL as Specified in Certificate] or [URL as Specified by Administrator]. URL of OCSP Responder Enter the URL of an OCSP responder when [URL as Specified by Administrator] has been selected for [Send Query to OCSP Responder With]. Up to 255 characters are allowed. OCSP Communication Time-Out Specify a time-out value for communication between the OCSP responder and the machine from 5 to 60 seconds in 1 second increments.
Print Service Settings Print Service Settings In [Print Service Settings], you can configure settings related to the Print feature. Using Dell Printer Configuration Web Tool, you can make more detailed settings. For more information, refer to "Dell Printer Configuration Web Tool Settings" (P.253). The following shows the reference section for each setting. Allocate Memory ..................................................................................................................... 179 Delete Form..
5 Tools Receiving Buffer - USB Set the receiving buffer for USB. You can specify a value from 64 to 1024 KB in 32 KB increments. Receiving Buffer - LPD Note • You may not be able to change the [Receiving Buffer - LPD] setting because of the setting of [LPD Print Queue]. For more information on [LPD Print Queue], refer to "LPD Print Queue" (P.185). No Spooling Does not use spooling. While LPD printing is performed for one client, data cannot be received over the same interface from another client.
Print Service Settings Receiving Buffer - IPP No Spooling Does not use spooling. While IPP printing is performed for one client, data cannot be received over the same interface from another client. Specify a value for the dedicated IPP receiving buffer memory capacity from 64 to 1024 KB in 32 KB increments. Spool to Hard Disk Carries out spooling. The receiving buffer for spooling uses the hard disk. Receiving Buffer - EtherTalk Set the EtherTalk receiving buffer.
5 Tools Substitute Tray When there is no tray containing the paper size selected by the Auto Paper selection, select whether or not to print with paper loaded in another paper tray. In the event of using a substitute tray, select the paper size from [Use Larger Size], [Use Closest Size], or [Select Tray 5]. Note • When documents are printed using emulation such as ESC/P-K and HP-GL/2, the substitute tray setting is not valid and a message prompting you to load paper displayed on the screen.
Print Service Settings Resume Job After Print Error Set whether or not to automatically cancel a print job when the print job was suspended because of an error. Note • The machine will enter the off-line state to restrict subsequent print jobs. Job Resumes Automatically Automatically cancels the print job to print subsequent jobs. Resume by User Displays a confirmation screen before cancelling the print job. After the confirmation, the machine cancels the print job to print the subsequent jobs.
5 Tools Start Sheet & End Sheet Prints a banner sheet before and after a print job. Allow Print Driver to Override Select the check box to print a banner sheet according to the banner sheet print settings of the print driver. Banner Sheet Offset Set whether or not to offset when banner sheets are output. Banner Sheet Tray Select a paper tray used for banner sheets. This setting applies to Trays 1 to 2 and 4 (optional). You cannot apply this setting to Tray 5.
Print Service Settings Compatible Mode Uses the Microsoft®-compliant mode to process print tickets. LPD Print Queue Set the LPD print sequence. Note • If you change the [LPD Print Queue] setting, the [Receiving Buffer - LPD] setting may automatically be changed. For more information on Receiving Buffer - LPD Spool, refer to "Receiving Buffer - LPD" (P.180). Data Processing Order Prints jobs in the order of becoming print-ready status after receiving the jobs.
5 Tools Scan Service Settings In [Scan Service Settings], you can configure settings related to the Scan services. Note • When [Scan to Fax Server] is selected in the System Settings, [Scan Service Settings] is replaced with [Scan/Fax Service Settings]. For information on scanner environment settings, refer to "Scanner Environment Settings" (P.287). The following shows the reference section for each setting. First Tab ......................................................................................
Scan Service Settings Scan Defaults You can set the default settings of the Scan services. When the machine is turned on, or the machine exits the Power Saver mode, or when the button is pressed, the machine resets to the default values set here. Setting frequently used features and values as the defaults can avoid extra operations required during the use of the machine. The values set here become valid after the machine turned off and then on.
5 Tools Note • When [Device Color Space] is selected as default and [Color Space] is set to [Disabled], [Auto Detect] of [Color Scanning] in the First Tab does not appear. Original Orientation Set the default value for [Original Orientation] in the [Layout Adjustment] screen. Resolution Set the default value for [Resolution] in the [Layout Adjustment] screen. You can select from [200 dpi], [300 dpi], [400 dpi], and [600 dpi].
Scan Service Settings Searchable Text Set the default value for [Searchable Text] in the [File Format] screen under the First Tab. Language of the Original Set the default language to identify the text on a document. Searchable - Text Compression Set whether or not to compress searchable text when using the OCR feature. Scan to PC Defaults Transfer Protocol Set the default value for the transfer protocol used for transfer from [FTP], [SMB], or [SMB (UNC Format)].
5 Tools Inch Size You can select a size from Inch series such as 8.5 x 11". Others You can select a size from sizes of other than the above series such as photo and postcard sizes. Custom Size You can enter any size. Set the width (X) from 15 to 432 mm, and the height (Y) from 15 to 297 mm in 1 mm increments. Output Size Defaults Set the sizes to display in [Output Size] when selecting [Enter Output Size] for scanning documents at [Reduce/Enlarge] in the [Layout Adjustment] screen.
Scan Service Settings Delete Job Deletes the data partially stored. Run Job Treats the read-in data as valid, and starts scanning the document partially stored. Maximum Stored Pages Set the maximum number of pages stored for a scan document. You can specify from 1 to 999 pages. Saturation Set the saturation when scanning a full color document. When a document is scanned, saturation is automatically adjusted according to the value set here.
5 Tools Searchable - Page Orientation Set whether or not to handle the character orientation to be upright when the machine scans a document with OCR (Optical Character Recognition). Auto Upright Orientation Handles the character orientation upright regardless of the document orientation. According to Original Orientation Handles the character orientation depending on the document orientation. URL File Expiration Set the retention period for files stored with the Store & Send Link feature.
Fax Service Settings Fax Service Settings In [Fax Service Settings], you can configure settings related to the Fax service. Note • An optional component is required to use this feature. For more information, contact Customer Support at dell.com/contactdell. • You can register new address book entries in [Add Address Book Entry] under [Setup]. For more information, refer to "Add Address Book Entry" (P.224). The following shows the reference section for each setting. Screen Defaults .......................
5 Tools Fax Defaults You can set the default settings of the Fax services. When the machine is turned on, or the machine exits from the Power Saver mode, or when the button is pressed, the machine resets to the default values specified under this menu. By setting frequently used features and values as the defaults, you can simplify operations. For more information on each setting item, refer to "4 Fax" in the User Guide. Resolution Set the default value for [Resolution] in the [Fax] screen.
Fax Service Settings • Enter Twice Allows the Broadcast Send. Re-entering the recipient is required. • Broadcast Disabled No Broadcast Send is allowed. Re-enter Speed Dial Recipients This setting is required when you selected [Enter Twice] for [Re-enter Recipients]. Select how to re-enter a recipient after the first entry. • Enter Once Only No need to re-enter the recipient. • Enter Twice Use the Speed Dial feature to re-enter the recipient.
5 Tools Rotate 90 degrees Set whether or not to automatically rotate a document if its image must be reduced in size unless it is rotated. Note • If an arbitrary magnification is specified in [Reduce/Enlarge], the Rotate 90 Degrees feature does not function. Sender ID For G3 communications, you can select whether to notify G3-ID to recipients. Save Undelivered Faxes Set whether or not to save a fax document if a fax transmission fails.
Fax Service Settings Border Limit Set the length to make a page break that will be applied when the length of a received fax document is longer than the paper length. You can specify a value from 0 to 127 mm in 1 mm increments. This setting can conveniently be used together with the following Auto Reduce on Receipt feature.
5 Tools Reduce 8.5 x 11" Original to A4 When [Reduce/Enlarge] in the [Layout Adjustment] screen is set to [Auto %], you can set whether or not to reduce 8.5 x 11" size document to A4 , while scanning the document. Pseudo-Photo Gradation Mode You can select a gradation expression mode. Selecting this mode enables the machine to change the processing method for gray part (halftone) to achieve near-photo quality. Select either [Error Diffusion] or [Dither].
Fax Service Settings Direct Fax Set whether or not to receive a fax, which is instructed using a fax driver from a computer. When you select [Disabled], the Direct Fax feature becomes unavailable. Block Inbound Faxes Set a G3-ID (fax number) from which you want to reject a fax reception. You can specify up to 50 G3-IDs. You can find the G3-ID of the sender that you want to reject in "Remote Station" column of an Activity Report or "Input Source" column of a Job History Report.
5 Tools Reduce/Enlarge Presets You can set the magnifications displayed as [Preset %] which are displayed under [Reduce/ Enlarge] in the [Layout Adjustment] screen. You can assign any magnification to the R/E Preset buttons other than [100%] and [Auto %]. Preset % You can select a ratio from preset ratios. Variable % You can specify a magnification from 50 to 400% in 1% increments. Original Size Defaults You can set the original sizes displayed in [Original Size] in the [Layout Adjustment] screen.
Fax Service Settings Machine Password Set the machine password when you want to limit the other parties that can send faxes. When the machine password is set, only a party that sends the correct machine password by F code is allowed to send or poll. Note that this means that faxes cannot be accepted from a fax without the F Code feature. Line 1 - Company Logo Register the sender name for line 1. The sender name is printed in the Transmission Header Text or Cover Page.
5 Tools E-mail Service Settings In [E-mail Service Settings], you can configure settings related to the e-mail service. 1 On the [Tools] screen, select [E-mail Service Settings]. For the method of displaying the [Tools] screen, refer to "System Settings Procedure" (P.114). 2 Select an item to set or change. E-mail Control You can configure the settings for e-mail transmissions. Maximum Address Entries Set the maximum number of addresses that can be specified when sending an e-mail.
E-mail Service Settings Read Receipts When an e-mail is sent from the machine, select whether or not to use the Read Receipts feature. Off The Read Receipts feature is disabled. On Uses the Read Receipts feature. Print Delivery Confirmation Mail Select whether or not to automatically print transmission result e-mails (DSN response/ MDN response). Off Does not print transmission result e-mails. On Transmission result e-mails are automatically printed regardless of success or failure of the transmission.
5 Tools Allow Guest Users to Edit From Field Set whether or not to protect e-mail addresses from being changed by guest users under [From] on the [E-mail] tab. Allow to edit From if Search Found Set whether or not to protect e-mail addresses from being changed under [From] on the [Email] tab when a login user retrieves an e-mail address.
Folder Service Settings Folder Service Settings In [Folder Service Settings], you can configure settings to handle files stored in folders. 1 On the [Tools] screen, select [Folder Service Settings]. For the method of displaying the [Tools] screen, refer to "System Settings Procedure" (P.114). 2 Select an item to set or change. Files Retrieved By Client Set whether or not to delete a file stored in a folder when a client retrieves it.
5 Tools Job Flow Service Settings In [Job Flow Service Settings], you can configure the settings related to the Job Flow. The Job Flow is a function to perform a series of jobs registered. Also, in [Job Flow Service Settings], you can configure a pool server. As for [Pool Server], [Pool Server Login Method], and [Job Flow Sheet List Default], however, leave the default settings unchanged because a pool server is not available for the machine.
Media Print Service Settings Media Print Service Settings In [Media Print Service Settings], you can select the paper trays displayed for [Paper Supply] in the [Media Print - Text] and [Media Print - Photos] screens. You can import and print image data (DCF1.0 (Exif 2.0 - 2.2 compliant JPEG/TIFF files)) from a digital camera and document files (PDF, TIFF, XML Paper Specification (XPS), or JPEG (JFIF)). This feature is called the Media Print feature.
5 Tools Stored File Settings In [Stored File Settings], you can select whether to automatically delete files stored on the folders or the machine. Set the expiration date and the time of deletion. You can also set whether or not to delete the stored file by file type. 1 On the [Tools] screen, select [Stored File Settings]. For the method of displaying the [Tools] screen, refer to "System Settings Procedure" (P.114). 2 Select an item to set or change.
Stored File Settings Print Job Confirmation Screen Set whether or not to display a print confirmation screen for deletion of the print files stored in the machine after printing. When [Enabled] is selected, the confirmation message appears. You can change the number of print sets if the print settings are permitted to be modified. When [Disabled] is selected, print files stored in the machine are automatically deleted after printing.
5 Tools Web Applications Service Setup In [Web Applications Service Setup], you can specify the remote access destination. Remote access allows you to view web application services, which are compatible with the machine, directly on the touch screen, to upload a document that has been scanned on the machine to the web applications, and to directly select and print a document that is stored in the remote server. It also allows you to directly upload and print a file without going through another computer.
Web Applications Service Setup - http-v3://[2001:DB8::1234] (IPv6) • When specified with V4 (new version) - http-v4://www.example.com - http-v4://192.0.2.1 (IPv4) - http-v4://[2001:DB8::1234] (IPv6) Note • When the URL is specified with V3, V4 (new version) is used for connection. • Begin with "https" for a protocol with an encryption feature. 4 Configure other settings as necessary. Server Name Enter the access destination name with up to 32 single-byte characters.
5 Tools Other Settings When Sending User Details Set whether or not to display a confirmation screen when the machine send user authorization information (authorized User ID, password, e-mail address, and the services restricted) to the remote server. Note 212 • Even when you select [No Confirmation Required], if there is a flaw in the authentication information, a confirmation screen is displayed.
Web Browser Setup Web Browser Setup In [Web Browser Setup], you can configure the settings for the web browser to be used when the machine accesses a web application using the Web Applications feature. Remote access allows you to view web application services, which are compatible with the machine, directly on the touch screen, to upload a document that has been scanned on the machine to the web applications, and to directly select and print a document that is stored in the remote server.
5 Tools Enable File Printing Specify whether to use the File Printing feature. The File Printing feature allows you to directly print the printable files obtained from the remote Web server.
Setup Setup In [Setup], you can create or update folders, job flows, and the Address Book. The following shows the reference section for each setting. Create Folder........................................................................................................................... 215 Stored Programming ............................................................................................................... 217 Create Job Flow Sheet...............................................................
5 Tools Folder Name Set the folder name. Enter up to 20 single-byte characters using the keyboard displayed or the numeric keypad. For information about how to enter characters, refer to "Entering Text" (P.32). Check Folder Passcode Set an access restriction to permit operations for specified users only. Check Folder Passcode • Off Does not set an access restriction. • On Set a passcode for access restriction. Folder Passcode To use the Check Folder Passcode feature, enter a passcode.
Setup Note • When the machine is off at the deletion time of an expired file, the file is deleted next time the deletion time comes after the machine is turned on. For information on setting the file retention period, refer to "Expiration Date for Files in Folder" (P.208). Link Job Flow Sheet to Folder You can link a job flow sheet to a folder. Linking a job flow in which a series of actions is recorded to a folder enables you to set the processing method for files stored in a folder.
5 Tools Note • To link a folder with a job flow sheet created with [Create Job Flow Sheet], start from [Send from Folder] or [Create Folder]. For more information, refer to "6 Send from Folder" in the User Guide and "Create Folder" (P.215). Features that can be registered are listed below. • Forward to (FTP, SMB, e-mail, and fax) • Print Depending on the method of storing in the folder, there are restrictions on the combination of features.
Setup • Owner Filters job flow sheets by owner type. • Target Filters job flow sheets by target, such as scan jobs and folders. Create Displays the [Create New Job Flow Sheet] screen. Refer to "Create New Job Flow Sheet" (P.219). Edit/Delete Displays the [Details] screen. Refer to "Edit/Delete" (P.224). Search by Name Searches for job flows that partially match the entry. The machine searches through job flow names that were registered upon each job flow creation.
5 Tools Name Set the name for the job flow sheet with up to 128 single-byte characters. Description Set the description of the job flow sheet with up to 256 single-byte characters. Keyword Enter a keyword with up to 12 single-byte characters for job flow search. You can also use the keywords that are registered for [Create Job Flow Sheet Keyword]. For information on the job flow keyword search, refer to "Create Job Flow Sheet Keyword" (P.224). Send as Fax Specify destinations for fax transmission.
Setup Name/E-mail Address Displays the recipient name or e-mail address specified. Subject Enter a subject using the keyboard displayed. Delete Recipient Deletes all information for the selected recipient information. Edit Displays the [Edit Recipient] screen, which allows you to check or change the recipient selected. For more information on the [Edit Recipient] screen, refer to "5 Scan" in the User Guide. File Format Select an output file format.
5 Tools File Format Specify an output file format. For more information on the [File Format] screen, refer to "5 Scan" in the User Guide. Resend Attempts Set whether or not to try sending again if a transmission fails. If you select [On], set the number of resend attempts and interval. • Resend Attempts Set the transmission retry count from 1 to 5. • Resend Interval Set the transmission retry interval from 30 to 300 seconds.
Setup • Name: Up to 36 single-byte characters • Server: Up to 64 single-byte characters • Shared Name: Up to 64 single-byte characters • Save in: Up to 128 single-byte characters • User Name: For domain users: up to 97 characters with the format of "user name@domain name" or "domain name\user name" (user name and domain name must be up to 32 and 64 single-byte characters, respectively) For local users: up to 32 single-byte characters • Password: Up to 32 single-byte characters Print Configure print settin
5 Tools Message Enter a message that is displayed in the e-mail message body. When to Notify Select the e-mail notification timing from [When file is stored] and [At the end of Job Flow]. Delete Deletes all information for the selected recipient. Edit Allows you to check or change the recipient selected. For more information on the [Edit Recipient] screen, refer to "5 Scan" in the User Guide. Close Menu Deselects the selected item.
Setup Note • The following address types can be selected when you add an address to Address Book: Fax, E-mail, and Server (FTP/SMB) When you register an address on the Address Book, select an address type in accordance with the service. The address book entry registered with the wrong address type cannot be selected from the original service. • To specify an e-mail address or a server address for the Scan services, use the Address Book.
5 Tools When selecting [E-mail] as the address type The following items appear: • Address Type • Given Name • E-mail Address • Telephone number • Name • Office • Surname • Department • S/MIME Certificate When selecting [Server] as the address type The following items appear: • Address Type • Save in • Name • User Name • Transfer Protocol • Password • Server Name/IP Address • Port Number • Shared Name (SMB Only) When selecting [Fax] as the address type The following items appear: • Address
Setup Given Name Enter a recipient given name with up to 32 single-byte characters. For information about how to enter characters, refer to "Entering Text" (P.32). Telephone Number Enter a recipient telephone number with up to 32 single byte characters. For information about how to enter characters, refer to "Entering Text" (P.32). Office Enter a recipient office with up to 32 single byte characters. For information about how to enter characters, refer to "Entering Text" (P.32).
5 Tools User Name Set the user name when a user name is required to be input by the forwarding destination server. When [FTP] is selected for [Transfer Protocol], up to 97 characters are allowed. When [SMB] is selected for [Transfer Protocol], use one of the following formats: • For Active Directory: User name@Domain name (User name: up to 32 characters / Domain name: up to 64 characters) For example: abc@example.com ("abc" is a user name and "example.
Setup For information on comment registration, refer to "Add Fax Comment" (P.232). 1 2 Select [Print Cover Page]. 3 Select any comment from the list of comments displayed under [Recipient's Comment] and [Sender's Comment]. Select [Comments]. Note • Select [ ] to display the previous screen or [ ] to display the next screen. 4 Select [Save]. The image of the Fax Cover Page is displayed. 5 Select [Save].
5 Tools 1 2 Select [On]. Enter the F code with the numeric keypad. Note 3 • The F code consists of "0" + folder number. For example, if the folder number is 123, the F code will be "0123". Enter the password as required with the numeric keypad, and then select [Save]. Note • You can enter up to 20 digits for the password. Relay Broadcast Set the instruction given to a relay station, which is used when the machine is a base station and the registered speed dial is a relay station for relay broadcast.
Setup When the [Delete Entry] Button is Selected Selecting this button deletes all the information registered for the address selected. To delete all information registered, select [Delete]. Note • Deleted information cannot be restored. Create Fax Group Recipients You can register addresses for broadcast transmission as a group. Each group can include up to 20 address numbers. The maximum number of groups that can be registered is 50.
5 Tools Add Fax Comment You can register comments to be printed on cover sheets. A maximum of 50 comments can be registered, each of which can be up to 36 single-byte characters. For information about how to enter characters, refer to "Entering Text" (P.32). Paper Tray Attributes Set a paper size and a paper type load in each tray. Refer to "Paper Tray Attributes" (P.135).
Accounting Accounting In [Accounting], you can register the users that will use the machine, and set the operation settings of the Accounting feature. For more information about this feature, refer to "Authentication and Accounting Features" (P.313). The following shows the reference section for each setting. Create/View User Accounts .................................................................................................... 233 View Accounts ......................................................
5 Tools 3 4 Specify the settings. Select [Close]. User ID Enter a user ID to use the machine. Up to 32 single-byte characters are allowed. User Name Set a user name. Up to 32 single-byte characters are allowed. For information about how to enter characters, refer to "Entering Text" (P.32). Passcode Set a passcode. Setting a passcode is strongly recommended for security. Set a passcode from 4 to 12 digits.
Accounting Change Account Limit Set the maximum number of pages for copying, scanning, or printing. You can specify a number from 1 to 9,999,999 (7 digits) sheets in 1 sheet increments.
5 Tools Note • All job flow sheets, folders, and files within folders belonging to the user are deleted. If the user is owner of a large amount of material (when a large quantity of files is left remaining within a folder for example), the deletion will take a considerable time. Cancel Cancels the deletion of the user data. Reset Total Impressions Resets the current cumulative number of pages for a selected user, returning it to zero. Reset Resets the current cumulative number of pages for users.
Accounting Total Impressions Resets all accounting data for all users including the system administrator. The number of pages is also reset to 0. All Authorization Groups Delinks users from authorization groups, and links those users to the default authorization group. Meter (Print Jobs) Resets all printer auditron, and deletes automatically registered job owner names. The number of pages printed is also reset to 0.
5 Tools ColorTrack Accounting is carried out based on the user information and account information preregistered on the machine. Auditron Mode Allows you to set whether or not to enable the Auditron feature for the following services: • Copy • Fax • Store to Folder • E-mail • Scan to PC • Store to USB • Store & Send Link • Media Print - Text • Media Print - Photos • Print Note • The services displayed on the screen vary depending on the machine configuration.
Accounting Show As you enter the user ID, the characters are echoed on the screen in the normal way. Hide As you enter the user ID, the character string is hidden as a row of asterisks (*****). Alternative Name for Account ID If required, you can change the indication "Account ID" on the [Login] screen that appears when the button on the control panel or the login information field on the touch screen is pressed to another name such as "Account Name" or "Number".
5 Tools Charge Rate per Unit 2 3 4 5 This is a communication charge per unit. You can set a value from 0.1 to 255.9 seconds in 0.1 second increments. Select [Charge Rate per Unit]. Select [Change Settings]. Enter an amount with the keyboard displayed on the screen or the numeric keypad. Select [Save]. Accounting/Billing Device Settings You can configure the accounting or billing device settings.
Accounting Job with Insufficient Credit The feature is effective for the Copy, Print, and Scan services. Select the operation of the machine when the amount remaining in the accounting/billing device becomes insufficient. Select from [Delete Job Immediately] and [Hold Job]. This feature is available for accounting/billing devices other than Card Activated Cumulative and Smart Card Reader. Charge Print Jobs The feature is effective for the Print service. Select how the print job performed is charged.
5 Tools Authentication/Security Settings In [Authentication/Security Settings], you can configure the registration and authentication of a user and security settings. For more information about the feature, refer to "Authentication and Accounting Features" (P.313). The following shows the reference section for each setting. System Administrator Settings................................................................................................242 Authentication ........................................
Authentication/Security Settings 1 2 3 Select [System Administrator's Passcode]. Select [New Passcode]. Enter a new passcode (4 to 12 digits) using the keyboard displayed, and then select [Save]. Note • If no passcode is set, leave the text boxes blank and select [Save]. 4 Select [Retype Passcode], enter the same passcode, and then select [Save]. 5 6 Select [Save]. A confirmation window appears. Select [Yes] to confirm your entry. Authentication In [Authentication], you can set the following items.
5 Tools • When a guest user is permitted to use the machine, access restriction for each service cannot be specified for the guest user. If you want to restrict a guest user to use the machine, refer to "Guest User" (P.246). Device Access Allows you to restrict buttons operation on the control panel of the machine. Select [Unlocked] or [Locked]. Service Access Allows you to restrict access to each of the following services.
Authentication/Security Settings • Print Restricts users to print jobs stored on the machine, such as the Secure Print and Sample Set jobs. This feature also restricts the submission of print jobs from a computer via a network. To use the Authentication feature, authentication information such as a user ID and passcode needs to be entered in a print driver. If authentication fails, the print data sent to the machine is saved in the machine or deleted according to the Charge Print settings.
5 Tools User Details Setup Set the information required when carrying out authentication. Alternative Name for User ID If required, you can change the indication "UserID" on the [Login] screen that appears when the button on the control panel is pressed to another name such as "User Name" or "Number". The alias can be set to 1 to 15 single-byte characters. Note • The name changed is also printed in a report or a list.
Authentication/Security Settings Smart Card Logout Timing Select the logout method for smart card authentication when a contactless smart card is used for authentication. When [Log Out when Card is Removed] is selected, you can logout from the machine by removing the smart card from the smart card reader. When [Log Out from Control Panel] is selected, you can logout by operating the touch screen or control panel.
5 Tools The Charge Print feature prints the print jobs of authenticated users. But, using this feature, you can also temporarily store print jobs and print them later by operating the machine. If [Save as Charge Print Job] is selected, print jobs received are saved by a user ID for storage set in a print driver. The Private Charge Print feature stores jobs to the machine, using the login User ID or Sub User ID at print instruction. You can print the jobs later by operating the machine.
Authentication/Security Settings • Job Login Failure Set the processing to apply to jobs authentication failed (whose information such as the user ID and passcode has been incorrectly registered on the print driver). - To save jobs as Private Charge Print, select [Save as Charge Print Job]. - To delete jobs, select [Delete Job].
5 Tools Job Status Default You can hide active jobs, completed jobs, and job logs from unauthenticated users or nonjob owners, to protect privacy and prevent leakage of confidential information. Note • If you set to hide job details, you cannot stop or delete jobs you instructed. Therefore, you cannot cancel jobs in the case of operational error of copies or wrong transmission of faxes. Active Jobs View Select whether or not to hide active jobs from local users.
Authentication/Security Settings • Change the system administrator's factory default passcode (1111). Register a new passcode of 7 characters or more (maximum 12 characters). Be careful not to register a passcode that can be easily assumed and not to store the registered passcode on a location that is easily accessible to other persons. Note • If the system administrator's user ID and passcode are forgotten, the machine configuration will not be able to recover in case of malfunction.
5 Tools 252
6 Dell Printer Configuration Web Tool Settings This chapter describes how to set up Dell Printer Configuration Web Tool. • Installation of Dell Printer Configuration Web Tool .....................................................254 • Starting Dell Printer Configuration Web Tool................................................................256 • Configuring Machine Settings Using Dell Printer Configuration Web Tool ............
6 Dell Printer Configuration Web Tool Settings Installation of Dell Printer Configuration Web Tool Dell Printer Configuration Web Tool provides services such as displaying the status of the machine and jobs, and altering configurations using a web browser in a TCP/IP environment. Preparations Prepare a computer supporting the TCP/IP protocol to use Dell Printer Configuration Web Tool. Dell Printer Configuration Web Tool supports the following browsers: For Windows 8 • Microsoft® Internet Explorer® 10.
Installation of Dell Printer Configuration Web Tool Configuration on the Machine The following describes the configuration procedure for using Dell Printer Configuration Web Tool on the machine. 1 Display the [Tools] screen. 1) Press the button. 2) Enter the system administrator's user ID with the numeric keypad or the keyboard displayed on the screen, and select [Enter]. When a passcode is required, select [Next] and enter the system administrator's passcode, and then select [Enter].
6 Dell Printer Configuration Web Tool Settings Starting Dell Printer Configuration Web Tool To use Dell Printer Configuration Web Tool, perform the following procedure on your computer. When Login Type is selected on the machine, authentication is required to access the machine via a web browser. 1 2 Start a web browser. Enter the machine's IP address or the Internet address in the address box on the web browser, and press the key. • Example of the IP address entry http://192.0.2.
Configuring Machine Settings Using Dell Printer Configuration Web Tool Configuring Machine Settings Using Dell Printer Configuration Web Tool Dell Printer Configuration Web Tool enables you to change various settings on the machine from a computer. Note • Confirm that the port in use is enabled in [Properties] tab > [Connectivity] > [Port Settings] of Dell Printer Configuration Web Tool when an item that you want to set is not displayed.
6 Dell Printer Configuration Web Tool Settings Item How to Select Overview/Reference Dell Printer Configuration Web Tool Settings Select from [Properties] tab > [General Setup] Allows you to configure the display language of the Dell Printer Configuration Web Tool settings. Pool Server Settings Leave the default settings unchanged because a pool server is not available for the machine. Refer to "Job Flow Service Settings" (P.206).
Configuring Machine Settings Using Dell Printer Configuration Web Tool Item Audit Log How to Select Overview/Reference Select from [Properties] tab > [Security] Allows you to enable the Audit Log feature that logs the operation on the machine, and retrieve the audit log. Machine Digital Certificate Management Allows you to create a self-signed certificate and import a certificate to the machine. IPSec Refer to "Configuration of Encryption using IPSec" (P.304).
6 Dell Printer Configuration Web Tool Settings 260
7 Printer Environment Settings This chapter describes the settings to use the Print feature on the machine. • Print Overview .....................................................................................................................262 • Installation When Using USB Port ...................................................................................265 • Installation When Using TCP/IP (LPD/Port 9100)...........................................................
7 Printer Environment Settings Print Overview This machine can be set up as a local printer by directly connecting the machine to a computer using a USB interface cable. Similarly, it can be set up as a network printer by connecting the machine to a network. Enable the necessary port using the control panel or Dell Printer Configuration Web Tool.
Print Overview Note • The machine does not support Remote Printer (RPrinter) mode. • You can use the machine as a printer in a NDPS environment by using a Novell® NDPS Gateway. To use the machine as a printer in a NDPS environment, you need to have the machine operating in a NetWare print environment beforehand, or enable LPD in advance and set it as a gateway destination in a Novell NDPS Gateway setup. Attributes, however, that can be set or obtained by NDPS are not supported.
7 Printer Environment Settings Supported Operating Systems Connection method Local connection Port USB 2.
Installation When Using USB Port Installation When Using USB Port This section describes how to install the machine using a USB interface. The following shows the reference section for each procedure. Step 1 Preparations.................................................................................................................. 265 Step 2 Configuration on the Machine ................................................................................... 265 Step 3 Configuration on the Computer............
7 Printer Environment Settings Note 6 • Rebooting the machine may be required depending on the settings. When a message displayed on the screen, follow the message and reboot the machine. Print a configuration report to confirm that the USB port is enabled. For information on how to print a configuration report, refer to "Printer Reports" (P.96). Step 3 Configuration on the Computer To print from the machine, you need to install a print driver on your computer.
Installation When Using TCP/IP (LPD/Port 9100) Installation When Using TCP/IP (LPD/Port 9100) This section describes how to install the machine using TCP/IP. The following shows the reference section for each procedure. Step 1 Preparations.................................................................................................................. 267 Step 2 Configuration on the Machine ...................................................................................
7 Printer Environment Settings 4 If the operating system on the client is Mac OS X 10.3.9 or later, enable the Bonjour port, and the Discovery feature that automatically detects printers on the IP network can be enabled. Note • To print from a printer detected by Bonjour, the LPD port must be enabled in advance. 1) Select [Connectivity & Network Setup]. 2) Select [Port Settings]. 3) Select [Bonjour], and then select [Change Settings]. 4) Select [Port Status], and then select [Change Settings].
Installation When Using TCP/IP (LPD/Port 9100) - IP Address - Subnet Mask - Gateway Address • IPv6 - Enable Manual Address - IP Address - Link-Local Address - Gateway Address • Domain Name • DNS Configuration - IPv4 - IPv6 • DHCP/DDNS • WINS Server • Port Number • TBCP Filter • Connection Time-Out • Maximum Number of Sessions Note • The Maximum Number of Sessions can be configured when the LPD port is enabled.
7 Printer Environment Settings Installation When Using NetWare This section describes how to install the machine using Netware. The following shows the reference section for each procedure. Step 1 Preparations ..................................................................................................................270 Step 2 Configuration on the Machine ....................................................................................270 Step 3 Configuration on the Computer ......................
Installation When Using NetWare 5 Print a configuration report to confirm that the NetWare port is enabled, and confirm the NetWare device name and the network address. For information on how to print a configuration report, refer to "Print Reports" (P.95). Using an LPD Port in NDPS 1 Display the [Tools] screen. 1) Press the button. 2) Enter the system administrator's user ID with the numeric keypad or the keyboard displayed on the screen, and select [Enter].
7 Printer Environment Settings Dell Printer Configuration Web Tool Setting Items You can configure the following setting items using Dell Printer Configuration Web Tool: For information on how to start Dell Printer Configuration Web Tool, refer to "Starting Dell Printer Configuration Web Tool" (P.256).
Installation When Using Microsoft Network (SMB) Installation When Using Microsoft Network (SMB) This section describes how to install the machine using Microsoft Network (SMB). The following shows the reference section for each procedure. Step 1 Preparations.................................................................................................................. 273 Step 2 Configuration on the Machine ...................................................................................
7 Printer Environment Settings 3 4 5 Set an IP address and the other addresses. Skip this step if an IP address is already set. If DHCP or BOOTP is available in your environment, configure the method for obtaining the address. The configuration of an IP address, a subnet mask, and a gateway address is not required. For information on how to set an IP address, refer to "Protocol Settings" (P.162). Select [Close] repeatedly until the [Tools] screen is displayed. Select [Close].
Installation When Using Internet Printing Protocol (IPP) Installation When Using Internet Printing Protocol (IPP) This section describes how to install the machine using Internet Printing Protocol (IPP). The following shows the reference section for each procedure. Step 1 Preparations.................................................................................................................. 275 Step 2 Configuration on the Machine .......................................................................
7 Printer Environment Settings 3 4 5 Set an IP address and the other addresses. Skip this step if an IP address is already set. If DHCP or BOOTP is available in your environment, configure the method for obtaining the address. The configuration of an IP address, a subnet mask, and a gateway address is not required. For information on how to set an IP address, refer to "Protocol Settings" (P.162). Select [Close] repeatedly until the [Tools] screen is displayed. Select [Close].
Installation When Using EtherTalk Installation When Using EtherTalk This section describes how to install the machine using EtherTalk. The following shows the reference section for each procedure. Step 1 Preparations.................................................................................................................. 277 Step 2 Configuration on the Machine ................................................................................... 277 Step 3 Configuration on the Computer................
7 Printer Environment Settings Step 3 Configuration on the Computer To print from the machine, you need to install a print driver on your computer. For information on the supported operating systems, refer to "Supported Operating Systems" (P.264).
8 E-mail Environment Settings This chapter describes the settings to use various services via e-mail on the machine. • E-mail Overview ..................................................................................................................280 • Preparations .........................................................................................................................281 • Installation Procedures..............................................................................................
8 E-mail Environment Settings E-mail Overview The machine can send and receive e-mails. The following services and features are available using e-mail: • E-mail • Store & Send Link • Print E-mail • E-mail Notification (Consumable Status) • Job Completion Notice E-mail Scanned documents can be converted into electronic form and transmitted via e-mail.
Preparations Preparations The following items must be set to use the E-mail feature. Configuration on the Machine Item TCP/IP address Description E-mail Store & Send Link The TCP/IP address for the machine. E-mails are sent via TCP/ IP. O Subnet mask Required when the network is divided into subnets.
8 E-mail Environment Settings O: Required to be set Note ∆: Set as required -: Not required to be set X: Not supported • To transmit e-mails encrypted by S/MIME or with digital signatures attached, a certificate must be ready in advance. For more information on a certificate, refer to "Configuration of E-mail Encryption/ Digital Signature" (P.307). Configuration on the Server Note • Information on server settings, contact your System Administrator.
Installation Procedures Installation Procedures This section describes how to configure the machine to use the E-mail service. The following shows the reference section for each procedure. Step 1 Enabling Port and Setting up TCP/IP ........................................................................ 283 Step 2 Configuring E-mail Environment............................................................................... 284 Dell Printer Configuration Web Tool Setting Items ...............................
8 E-mail Environment Settings Note 6 • Rebooting the machine may be required depending on the settings. When a message displayed on the screen, follow the message and reboot the machine. Print a configuration report to confirm that the ports are enabled and that TCP/IP is set up correctly. For information on how to print a configuration report, refer to "Print Reports" (P.95). Step 2 Configuring E-mail Environment The following describes the configuration procedures to use the E-mail features.
Installation Procedures For information on how to set the machine's e-mail address when you receive e-mails via SMTP, refer to "Machine's E-mail Address/Host Name" (P.165). When [POP3] is selected for [Protocol to Receive E-mail] Configure the POP3 server. For information on how to configure the POP3 server, refer to "POP3 Server Settings" (P.167). For information on how to set the machine's e-mail address when you receive e-mails via POP3, refer to "Machine's E-mail Address/Host Name" (P.165).
8 E-mail Environment Settings 286
9 Scanner Environment Settings This chapter describes the settings to use the Scan services on the machine. • Scan Service Overview......................................................................................................288 • Configuration of Store to Folder .......................................................................................289 • Configuration of Scan to PC ..............................................................................................
9 Scanner Environment Settings Scan Service Overview The machine is equipped with scanning capabilities. The following scan services are available on the machine: • E-mail • Store to Folder • Scan to PC • Store to USB • Job Flow Scanning • Store & Send Link E-mail Scanned documents can be converted into electronic data and sent via e-mail. For information on e-mail environment settings, refer to "E-mail Environment Settings" (P.279).
Configuration of Store to Folder Configuration of Store to Folder This section describes configuration procedures to use the Store to Folder service on the machine. The following shows the reference section for each procedure. Step 1 Enabling Port and Setting up TCP/IP ........................................................................ 289 Step 2 Registering a Folder .....................................................................................................
9 Scanner Environment Settings 3 Set an IP address and the other addresses. Skip this step if an IP address is already set. If DHCP or BOOTP is available in your environment, configure the method for obtaining the address. If an IP address cannot be obtained automatically or manual configuration is preferred, confirm the settings of an IP address, a subnet mask, and a gateway address. For information on how to set an IP address, refer to "Protocol Settings" (P.162).
Configuration of Scan to PC Configuration of Scan to PC This section describes how to configure the machine to use the Scan to PC service. The following shows the reference section for each procedure. Step 1 Preparations.................................................................................................................. 291 Step 2 Enabling Port and Setting up TCP/IP ........................................................................ 292 Step 3 Configuration on the Computer................
9 Scanner Environment Settings Step 2 Enabling Port and Setting up TCP/IP To use Scan to PC service, enable the port (SMB or FTP client) and set the IP address. The following describes the configuration procedures on the machine. Note 1 • You can configure the settings using Dell Printer Configuration Web Tool. For information on how to use Dell Printer Configuration Web Tool, refer to "Configuring Machine Settings Using Dell Printer Configuration Web Tool" (P.257). Display the [Tools] screen.
Configuration of Scan to PC 6 Print a configuration report to confirm that the SMB port or FTP client is enabled and that TCP/IP is set up correctly. For information on how to print a configuration report, refer to "Print Reports" (P.95). Step 3 Configuration on the Computer Create a destination folder on your computer. • Using FTP Create a destination folder on the server where you login and set write rights on the folder.
9 Scanner Environment Settings Configuration of Store to USB This section describes how to configure the machine to use the Store to USB service. The following shows the reference section for each procedure. Step 1 Available USB Memory Devices ..................................................................................294 Step 2 Dell Printer Configuration Web Tool Setting Items .................................................
Configuration of Job Flow Sheets Configuration of Job Flow Sheets This section describes how to configure the machine to use the Job Flow Sheets service. The following shows the reference section for each procedure. Step 1 Enabling Ports and Setting up TCP/IP....................................................................... 295 Step 2 Configuring the SNMP Port ....................................................................................... 296 Step 3 Configuration on the Computer...............
9 Scanner Environment Settings 4 Set an IP address and the other addresses. Skip this step if an IP address is already set. If DHCP or BOOTP is available in your environment, configure the method for obtaining the addresses. If an IP address cannot be obtained automatically or manual configuration is preferred, confirm the settings of an IP address, a subnet mask, and a gateway address. For information on how to set an IP address, refer to "Protocol Settings" (P.162).
Configuration of Store & Send Link Configuration of Store & Send Link This section describes how to configure the machine to use the Store & Send Link service. Note • When a user is notified by e-mail of a URL location to retrieve scanned data, the e-mail message is not encrypted, which enables the user to retrieve the data without password authentication.
9 Scanner Environment Settings Step 4 Dell Printer Configuration Web Tool Setting Items You can configure the following items using Dell Printer Configuration Web Tool: • URL File Expiration • Generation of URL Link • Maximum File Size • Subject • Message • Attachment • Device Information • Authenticated User For information on how to start Dell Printer Configuration Web Tool, refer to "Starting Dell Printer Configuration Web Tool" (P.256).
10 Encryption and Digital Signature Settings This chapter describes the settings to use the Encryption feature and the Digital Signature feature on the machine. • Encryption and Digital Signature Overview...................................................................300 • Configuration of HTTP Communications Encryption ....................................................302 • Configuration of Encryption using IPSec ........................................................................
10 Encryption and Digital Signature Settings Encryption and Digital Signature Overview Types of Certificate To use the Encryption feature and the Signature feature on the machine, a certificate is required. The following two types of device certificate can be used on the machine: • A self-signed certificate created by Dell Printer Configuration Web Tool (The valid period can be specified from 1 to 9,999 days.
Encryption and Digital Signature Overview Encrypting HTTP Communications from the Machine to a Remote Server (SSL/TLS Client) The SSL/TLS protocol is used to encrypt the HTTP communications between a remote server and the machine. No certificate is required in general. However, if a remote server is set to require an SSL client certificate, you can use a certificate issued by another CA.
10 Encryption and Digital Signature Settings Configuration of HTTP Communications Encryption This section describes the settings to encrypt HTTP communications. The following shows the reference section for each procedure. Step1 Configuration on the Machine .....................................................................................302 Step2 Configuration on the Computer ..................................................................................
Configuration of HTTP Communications Encryption 4) Click the [Create New Self Signed Certificate] button. 5) Set [Public Key Size] as necessary. 6) Set [Issuer] as necessary. 7) Set [Days of Validity] as necessary. 8) Click [Apply]. 9) Refresh the web browser. 3 Set up the SSL/TLS information. 1) Click [Security] to display the items in the folder. 2) Click [SSL/TLS Settings]. 3) Select the [Enabled] check box for [HTTP - SSL/TLS Communication]. 4) Set up [HTTP - SSL/TLS Communication Port Number].
10 Encryption and Digital Signature Settings Configuration of Encryption using IPSec This section describes how to encrypt communications using IPSec. When the IKE authentication method is set to [Authenticate by Preshared Key], skip step 1 "Import and Configuration of a Certificate" and go to step 2 "Configuration on the Machine (Configuration of IPSec)". For IKE authentication methods, refer to "IKE Authentication Method" (P.176). Step1 Import and Configuration of a Certificate...........................
Configuration of Encryption using IPSec Note • You cannot import a certificate that has been already registered in [Local Device] or [Others]. Delete the registered certificate before importing. • If the certificate to be imported contains the V3 extension "keyUsage", "digitalSignature" must be asserted. 1) Click the [Properties] tab. 2) Click [Security] to display the items in the folder. 3) Click [Machine Digital Certificate Management]. 4) Click [Upload Signed Certificate]. 5) Enter [Password].
10 Encryption and Digital Signature Settings Step3 Configuration on the Computer The following describes the configuration procedures on the computer. Configure the following settings on the computer. • Create an IP security policy • Assign the IP security policy For details on the settings, refer to the help of the computer.
Configuration of E-mail Encryption/Digital Signature Configuration of E-mail Encryption/Digital Signature This section describes how to encrypt e-mails and how to attach a digital signature to e-mails. The following shows the reference section for each procedure. Step1 Configuration on the Machine .................................................................................... 307 Step2 Configuration on Sender and Recipient......................................................................
10 Encryption and Digital Signature Settings Note • You cannot import a certificate that has been already registered in [Local Device] or [Others]. Delete the registered certificate before importing. 1) Click the [Properties] tab. 2) Confirm that [Machine's E-mail Address] of [Description] is entered. 3) Click [Security] to display the items in the folder. 4) Click [Machine Digital Certificate Management]. 5) Click [Upload Signed Certificate]. 6) Enter [Password]. 7) Enter [Retype Password].
Configuration of E-mail Encryption/Digital Signature • Certificate Auto Store Select whether to automatically store the certificate when receiving an e-mail with an S/MIME certificate attached from an address registered in the Address Book. • Receive Untrusted E-mail Set whether or not to receive untrusted e-mails such as an e-mail with expired certificate attached or no certificate attached.
10 Encryption and Digital Signature Settings When source is a computer and destination is the machine The device certificate of the machine must be registered on a computer. The registration of the personal certificate of a computer to the machine is not required.
Configuration of PDF/XPS Signature Configuration of PDF/XPS Signature This section describes the settings to send scanned documents in PDF or XPS format with a digital signature (PDF or XPS) attached. Note • XPS stands for XML Paper Specification. The following shows the reference section for each procedure. Installation Overview .............................................................................................................. 311 Step1 Configuration on the Machine ...........................
10 Encryption and Digital Signature Settings 2) Click [Security] to display the items in the folder. 3) Click [Machine Digital Certificate Management]. 4) Click [Upload Signed Certificate]. 5) Enter [Password]. 6) Enter [Retype Password]. 7) Enter a file name you want to import or select a file to import from a dialog box displayed by clicking the [Browse] button, and then select [Save]. 8) Click the [Import] button. 9) Refresh the web browser. 3 Configure the certificate. 1) Click [Security].
11 Authentication and Accounting Features The machine provides the Authentication feature to restrict the availability of services for each feature and the Accounting feature to manage the use of each feature based on the Login Type selected. This chapter describes the settings to restrict the availability of services and to manage account usage on the machine. • Overview of Authentication and Accounting Feature ..................................................314 • Authentication..........................
11 Authentication and Accounting Features Overview of Authentication and Accounting Feature This section overviews the Authentication feature and the Accounting feature. The following shows the reference section for each feature. Overview of Authentication Feature.......................................................................................314 Overview of Accounting Feature.............................................................................................
Overview of Authentication and Accounting Feature Overview of Accounting Feature Accounting Type The machine supports the following types of account administration: Local Accounting, Network Accounting, and ColorTrack. For more information, refer to "Types of Account Administration" (P.318). Available Combinations of Login and Accounting Types You can select the Login and Accounting Types individually, but some combinations are not available.
11 Authentication and Accounting Features Authentication This section describes the Authentication feature used with the machine. User Types Managed by Authentication Feature...................................................................316 User Roles and Authorization Groups ....................................................................................316 Types of Authentication ..........................................................................................................
Authentication User Roles The following three user roles are available: User No special authority is given to this user role.
11 Authentication and Accounting Features Login to Local Accounts Login to Local Accounts uses the user information registered on the machine to manage authentication. A print job directly sent to the machine from a computer can be received on the machine after being authenticated through cross-checking process whereby the authentication information configured on the client's driver with the information registered on the machine. For information on driver settings, refer to the help of the driver.
Authentication Network Accounting Network Accounting performs account administration using user information managed by a remote service. In Network Accounting, the remote server collects job data stored on the machine and counts up the numbers of pages processed for each user. User information managed by the remote service is sent to be registered on the machine. When the user information on the remote service is updated, the updated information must be sent from the remote service to the machine.
11 Authentication and Accounting Features Services Controlled by Authentication This section describes the features that are controlled by the Authentication feature. The restricted features vary depending on how the machine is used. For information on the folder and job flow sheet restrictions when the Authentication feature is enabled, refer to "Authentication for Job Flow Sheets and Folders" (P.325). Overview ...............................................................................................
Services Controlled by Authentication *3 : This feature stops machine operation when the number of pages specified in the account limit is processed. For more information, refer to "Change Account Limit" (P.235). When [Login Type] is [Login to Local Accounts] and [Accounting Type] is [Network Accounting] The following services are controlled.
11 Authentication and Accounting Features *3 : When [Login Type] is [Login to Remote Accounts], the Direct Fax feature cannot be restricted. To disable the Direct Fax feature, refer to "Direct Fax" (P.199). When [Login Type] is [Login to Local Accounts] and [Accounting Type] is [ColorTrack] The following services are controlled.
Services Controlled by Authentication Authentication *1 Services Report/List Restrictions per user User ID Card *2 Feature restrictions *3 - O*5 - Account Limit *4 - Per-user Usage Count - O : Available - : Not available *1 *2 *3 *4 : This column shows whether authentication is required for each service. "O" indicates that authentication is required. : The user ID of the card is checked against the user ID registered on the machine when a smart card reader is used.
11 Authentication and Accounting Features When [Login Type] is [Login to Remote Accounts] When a smart card reader is used, authentication in combination with remote authentication is available. The following services are controlled. • A smart card reader can be connected as an authentication device for remote authentication. However, the remote authentication cannot be performed with any devices other than smart card readers.
Authentication for Job Flow Sheets and Folders Authentication for Job Flow Sheets and Folders This section describes the restrictions of job flows, folders, and job flow sheets and folder links when the Authentication feature is enabled. Overview .................................................................................................................................. 325 When the Authentication Feature is Disabled .....................................................................
11 Authentication and Accounting Features Administrator Shared Job Flow Sheets This is a job flow sheet created by the system administrator. When the Authentication feature is disabled, any machine user can use this type of job flow sheet. When the Authentication feature is enabled, any login user can use the job flow sheet. Only the system administrator, however, can change its settings.
Authentication for Job Flow Sheets and Folders Administrator Shared Folder This is a folder created by the system administrator. When the Authentication feature is not enabled, this folder can be shared by all users. When the Authentication feature is enabled, this folder can be shared by all login users. Only the system administrator, however, can change the settings. To create an administrator shared folder, you must press the button and operate the machine as the system administrator.
11 Authentication and Accounting Features When the Authentication Feature is Disabled Available Job Flow Sheet Operations If you change the authentication setting from "enabled" to "disabled", delete all existing personal job flow sheets, and create general shared and folder job flow sheets. When the Authentication feature is disabled, the relationships between users and job flows are as follows.
Authentication for Job Flow Sheets and Folders [Create Job Flow Sheet] under [Setup] The following table describes the operations that can be performed on the [Create Job Flow Sheet] screen under [Setup].
11 Authentication and Accounting Features • If job flow sheets, which are no longer available for use as a result of a change in the Login Type, are linked to folders, they cannot be edited or copied, but still can be used. If you cancel the links, however, the job flow sheets will no longer be displayed and will be unavailable.
Authentication for Job Flow Sheets and Folders When the Authentication Feature is Enabled Available Job Flow Sheet Operations If you change the authentication setting from "disabled" to "enabled", delete all existing general shared and folder job flow sheets, and create personal job flow sheets. When the Authentication feature is enabled, the relationships between users and job flows are as follows. The same operations can be used on [Create Folder] under the [Setup] and [Create Job Flow Sheet] screens.
11 Authentication and Accounting Features Available Folder Operations If you change the authentication setting from "disabled" to "enabled", delete all existing general shared folders, and create personal folders. When the Authentication feature is enabled, the relationships between users and job flows are as follows. For information on the Authentication feature, refer to "Overview of Authentication Feature" (P.314).
Authentication for Job Flow Sheets and Folders Linking Job Flow Sheets and Folders When the Authentication feature is enabled, the relationships between users and folders are as follows. For information on the Authentication feature, refer to "Overview of Authentication Feature" (P.314).
11 Authentication and Accounting Features Jobs Manageable by Account Administration This section describes the information that can be managed for the jobs for each service.
Jobs Manageable by Account Administration Fax You can manage the following fax job information using the Accounting feature: Services (Jobs) Send as Fax Receive Fax/Print Fax Store Fax Local Folder Fax Polling Fax Relay Broadcast Authentic ation Target User Managed Items Automatic Send Required Login user Transmissions/pages, charging units Manual Send (Call-in, Callout) Required Login user Transmissions/pages, charging units Automatic Reception/Print Not required Fax reception Receptions/p
11 Authentication and Accounting Features Billing for Fax Jobs Fax jobs are not billed for the following communications: • When dialing a fax number using the numeric keypad or the On-hook/Off-hook feature. • When using an address number in which the billing data is not registered. • Manual Receive, Manual Send, or Manual Polling is used. • When a phone conversation took place, including the one before a transmission.
Configuration for Authentication Configuration for Authentication This section describes the settings to use the Authentication feature on the machine. The following shows the reference section for each procedure. Enabling Authentication......................................................................................................... 337 Changing the Default Authorization Group Settings........................................................... 339 Creating an Authorization Group ...................
11 Authentication and Accounting Features 9 10 Select [Service Access]. 11 12 After you finish settings for each feature, select [Close]. 13 Select [Passcode Entry from Control Panel] under [Passcode Policy]. Select [On] to prompt users to enter their passcode, or select [Off] if the passcode entry is not required, and then select [Save] and then [Close]. 14 15 16 17 18 Select [Create/View User Accounts].
Configuration for Authentication 8 9 10 11 Select [Yes]. 12 13 14 15 16 Select [Close] repeatedly until the [Tools] screen is displayed. Select [Access Control]. Select [Service Access]. Select [Unlocked] for the required services to permit users unlimited access, and then select [Save]. Select [System Settings]. Select [Connectivity & Network Setup]. Select [Remote Authentication/Directory Service].
11 Authentication and Accounting Features The settings changed here will be used as the default value of the authorization group for a created user. 1 2 Press the button. Enter the system administrator's user ID with the numeric keypad or the keyboard displayed on the screen, and select [Enter]. When a passcode is required, select [Next] and enter the system administrator's passcode, and select [Enter]. Note • The default user ID is "admin". • The default passcode is "1111".
Configuration for Account Administration Configuration for Account Administration This section describes the settings to use the Accounting feature on the machine. The following shows the reference section for each procedure. Step 1 Selecting an Accounting Type .................................................................................... 341 Step 2 Registering User Information......................................................................................
11 Authentication and Accounting Features 6 7 8 9 10 Select [], and then select [Create/Delete]. Enter a User ID and select [Save]. Select [Account Limit]. Configure the [Account Limit] and [Feature Access] settings for each service, and then select [Save]. For more information, refer to "Change Account Limit" (P.235). If necessary, select a user role and an authorization group for the user under [User Role], and then select [Save].
User Authentication Operations User Authentication Operations The machine has the Authentication feature to restrict the services available. This section describes the authentication method to use the restricted services. The following shows the reference section for each procedure. Authenticating Login Users .................................................................................................... 343 Changing Passcode..............................................................................
11 Authentication and Accounting Features • When you select [Log Out when Card is Removed], the user is authenticated while the smart card is being touched to the smart card reader. • When you select [Log Out from Control Panel], the user can log out by using the same log out method as using the control panel. Changing Passcode You can change the passcode to use for user authentication. Change the passcode by following the steps in this section.
12 Problem Solving This chapter describes solutions to various problems you may have with the machine. • Troubleshooting...................................................................................................................346 • Machine Trouble .................................................................................................................347 • Image Quality Trouble ........................................................................................................
12 Problem Solving Troubleshooting This section describes troubles that may occur with the machine and their solutions. Follow the troubleshooting procedure below to solve the problems. The machine does not work properly. Yes Action Refer to "Machine Trouble" (P.347). No A message is displayed. No Cause Yes Has a paper or document jam occurred? Action For information on paper jams, refer to "Paper Jams" (P.454). For information on document jams, refer to "Document Jams" (P.461).
Machine Trouble Machine Trouble Before you conclude that the machine is defective, check the machine status again. Symptom The machine is not powered on. Cause Is the main power and power switched on? Remedy Switch the main power and power on. Refer to "2 Product Overview" in the User Guide. Is the power cord plugged into Switch the main power and power off, and the power outlet? then firmly plug the power cord into the connector of the machine and power outlet.
12 Problem Solving Symptom Cause Unable to print, or Is a message displayed on the unable to copy. touch screen? Remedy Follow the instructions displayed to resolve the problem. Is the memory capacity insufficient? Perform one of the following: • Set [Image Quality] to [Standard] in the print driver, or try printing again by setting [Print Page Mode] to [On]. • Set the status of the unused ports to [Disabled].
Machine Trouble Symptom Unable to copy with the specified size. Cause Is the document glass or the document cover dirty? Remedy Clean the document glass and the document cover. Refer to "Cleaning Document Cover and Document Glass" (P.80). Is the document a transparent type such as a transparency film? Place the document on the document glass, and place a white sheet on top of the document when copying. Is the document in the correct Load the document correctly.
12 Problem Solving Symptom Paper is often jammed or wrinkled. Cause Remedy Is the paper loaded correctly in the tray? Load the paper correctly. Is the paper tray inserted correctly? Firmly push in the paper tray until it stops to insert it correctly. Refer to "Loading Paper" (P.41). Refer to "Loading Paper" (P.41). Is the paper damp? Replace the paper with new one. Refer to "Loading Paper" (P.41). Is the paper curled? Turn over the paper in the tray, or replace the paper with new one.
Machine Trouble Symptom Documents are often jammed. Cause Remedy Are suitable types of documents being used? Correctly load documents suitable for the document feeder. Are you trying to use irregular shaped documents, business cards, transparencies, or thin documents? Refer to "3 Copy" > "Copying Procedure" in the User Guide. Are you trying to use documents with sticky tags, paper clips or adhesive tape? Remove sticky tags, paper clips or adhesive tape from the document before copying.
12 Problem Solving Image Quality Trouble If the image quality of printed documents is poor, identify the symptom in the following table to perform the remedy. If image quality does not improve even after performing the remedy, contact Customer Support at dell.com/contactdell. Symptom The copy is dirty. Cause Is the document glass or the document cover dirty? Remedy Clean the document glass and the document cover. Refer to "Cleaning Document Cover and Document Glass" (P.80).
Image Quality Trouble Symptom The copy is misaligned or skewed. Cause Remedy Is the document loaded correctly? Load the document correctly. Is the paper loaded correctly in the tray? Load the paper correctly. Refer to "3 Copy" > "Copying Procedure" in the User Guide. Refer to "Loading Paper" (P.41). Are the paper guides of Tray 5 Load the paper correctly and align the correctly aligned to the paper? document guides to the document edges. Refer to "Loading Paper in Tray 5 (Bypass Tray)" (P.45).
12 Problem Solving Symptom Printing is faint. (smudged, unclear) The paper is damp. Remedy Replace the paper with new one. Refer to "Loading Paper" (P.41). The drum cartridge has deteriorated or is damaged. Replace the drum cartridge with a new one. There is no toner left in the toner cartridge. Replace the toner cartridge with a new one. Black dots are printed. The drum cartridge has deteriorated or is damaged. Replace the drum cartridge with a new one. Black or colored lines are printed.
Image Quality Trouble Symptom White dots appear in black filled areas. Printed toner smudges when rubbed with your finger. Toner is not fused. The paper is soiled with toner. The entire paper area is printed black. Nothing is printed. Cause The paper is unsuitable. Remedy Load suitable paper. Refer to "Loading Paper" (P.41). The drum cartridge has deteriorated or is damaged. Replace the drum cartridge with a new one. The paper is damp. Replace the paper with new one.
12 Problem Solving Symptom White areas or white or colored stripes appear. Cause The paper is damp. Remedy Replace the paper with new one. Refer to "Loading Paper" (P.41). The paper is unsuitable. Load suitable paper. Refer to "Loading Paper" (P.41). The entire output is faint. Paper becomes wrinkled. When Tray 5 is used, the size and type of the loaded paper are different from the settings on the print driver. Load paper of the correct type and size into Tray 5.
Image Quality Trouble Symptom Cause Text or images are The paper guides in the paper printed at an tray are not set in the correct angle. positions. Remedy Adjust the horizontal and vertical paper guides to the correct positions. Refer to "Loading Paper" (P.41).
12 Problem Solving Trouble during Copying This section describes how to resolve copy problems. Unable to Copy If you cannot copy a document, identify the symptom in the following table to perform the remedy. Symptom The document is not correctly fed from the document feeder. Cause The document is too small. Remedy The minimum size of document that can be loaded on the document feeder is 139.7 x 210 mm (A5, A5 , 5.5 x 8.5, 5.5 x 8.5 ). Refer to "3 Copy" > "Copying Procedure" in the User Guide.
Trouble during Copying The Copy Result is Not What was Expected If the copy result is not what was expected, identify the symptom in the following table to perform the remedy. Symptom The copy is dirty. Cause The document glass or the document cover is soiled. Remedy Clean the document glass or the document cover. Refer to "Cleaning Document Cover and Document Glass" (P.80). The copy is too dark or light. The color of the document and of the copy differ.
12 Problem Solving Symptom Part of the image is missing on the copy. Cause The paper is damp. Remedy If the paper is damp, the copy image may be partially missing or unclear. Replace the paper with new one. Refer to "Loading Paper" (P.41). Folded or wrinkled paper is included in the tray. Remove the unsuitable paper or replace all of the paper with new one. Refer to "Loading Paper" (P.41). The copy has a stripe pattern. The document is pasted or folded.
Trouble during Copying Symptom Unable to copy with the specified size. Cause The document glass or the document cover is dirty. Remedy Clean the document glass or the document cover. Refer to "Cleaning Document Cover and Document Glass" (P.80). The document is a transparent type such as a transparency film. Place a white sheet of paper on top of the document when copying. The document is misaligned. Load the document correctly. Refer to "3 Copy" > "Copying Procedure" in the User Guide.
12 Problem Solving Trouble during Printing This section describes how to resolve print problems. Unable to Print If you cannot print a document, identify the symptom in the following table to perform the remedy. Symptom Data remains in the printer icon. Cause Remedy The machine is not powered on. Switch the main power and power on. The network cable is disconnected from the computer. Connect the network cable to the computer. The network cable is disconnected from the machine.
Trouble during Printing The Print Result is Not What was Expected If the print result is not what was expected, identify the symptom in the following table to perform the remedy. Symptom Cause Remedy Cannot print in color. [Output Color] is set to [Black & White]. Set [Output Color] to [Auto Detect] or [Color]. Outputs are not stapled. The Finisher is not installed. The Finisher is required to staple. Install the Finisher, or change the print option settings to cancel stapling.
12 Problem Solving Symptom 364 Cause Remedy The print color differs from before. The color calibration is incorrect. Execute auto calibration. Black lines are printed. The job is output from a print driver for another machine. Output the job from a print driver for the machine to be used for printing. Refer to "Executing Calibration" (P.82).
Trouble during Faxing Trouble during Faxing This section describes how to resolve fax problems. • An optional component is required to use the Fax features. For more information, contact Customer Support at dell.com/contactdell. Note Sending Problems If you cannot send a fax, identify the symptom in the following table to perform the remedy. Symptom Cause Remedy A Transmission Report - Job Undelivered is output. The fax was not sent because of an error.
12 Problem Solving Symptom Unable to communicate (general fax) Cause Remedy When calling from an abbreviated telephone number, an external access number is appended. When calling from an abbreviated telephone number to an external line, an external access number such as "0" may be registered for the abbreviated telephone number. Confirm the telephone number of the receiver on the Transmission Report - Job Undelivered.
Trouble during Faxing Receiving Problems If you cannot receive a fax, identify the symptom in the following table to perform the remedy. Symptom Unable to communicate (general fax) Cause Remedy The phone line is not connected correctly. The machine is equipped with connectors to which to connect phone lines. Communication is enabled only when the phone line is connected to the correct connector. When the cable connection is correct, the On-hook feature allows you to call via general lines.
12 Problem Solving Symptom The image quality is poor. Cause The drum cartridge is damaged. Remedy Copy a document. If the image quality is poor, replace the drum cartridge with a new one. Refer to "Replacing Drum Cartridges C, M, Y, or K" (P.57). The one-page document is received split into multiple pages. The document glass of the sender's machine is dirty. Check with the sender. The resolution setting on the sender's machine is too low. Check with the sender.
Trouble during Scanning Trouble during Scanning This section describes how to resolve scan problems. Unable to Scan with the Machine If you cannot scan with the machine, identify the symptom in the following table to perform the remedy. Symptom The document is not correctly fed from the document feeder. Cause The document is too small. Remedy The minimum size of the document that can be loaded on the document feeder is A5. Refer to "5 Scan" > "Scanning Procedure" in the User Guide.
12 Problem Solving Unable to Import Scanned Documents to the Computer If you cannot import scanned documents to the computer, identify the symptom in the following table to perform the remedy. Symptom Cause Unable to find the The machine is not turned scanner. on. Unable to open a folder. Remedy Switch the main power and power on. The network cable is disconnected from the computer. Connect the network cable to the computer. The network cable is disconnected from the machine.
Trouble during Scanning Unable to Send a Scanned Document over the Network (FTP/SMB) If you cannot send a scanned document over the network, identify the symptom in the following table to perform the remedy. Symptom Cause Remedy A Transmission Report - Job Undelivered is output. Unable to transmit because of the error. Check the Transmission Results in the Transmission Report - Job Undelivered. If a status code is displayed, refer to "Status Code" (P.390). Unable to send data over the network.
12 Problem Solving Unable to Send E-mail If you cannot send a scanned document using the E-mail feature, identify the symptom in the following table to perform the remedy. Symptom Cause Remedy A Transmission Report - Job Undelivered is output. Unable to transmit because of an error. Check the Transmission Results in the Transmission Report - Job Undelivered. If a status code is displayed, refer to "Status Code" (P.390). Unable to send email. The mail address is incorrect.
Trouble during Scanning Symptom The image is not the desired size. Cause The document glass or the document cover is dirty. Remedy Clean the document glass or the document cover. Refer to "Cleaning Document Cover and Document Glass" (P.80). The document is a transparent type such as a transparency film. The document is misaligned. Place a white sheet of paper on top of the document when scanning. Load the document correctly. Refer to "5 Scan" > "Scanning Procedure" in the User Guide.
12 Problem Solving Network-related Problems This section describes how to resolve network related problems. When using SMB When SMB is used, identify the symptom in the following table to perform the remedy. When you cannot communicate with the machine Cause Check point Remedy The computer and the machine are using different protocols. Although [Search for Other Configure the machine and Computers] under [Start] > each computer to use the same [Search] > [Other Computers] SMB operational protocol.
Network-related Problems When you cannot print Cause Check point Remedy The machine is processing a print job from a different computer. (When [SMB (Spool)] is set to [Off]) Confirm whether the machine is processing a print job. (A write error dialog is displayed to indicate that there is no room to store your print job.) Wait until the machine completes processing the print job, or change the machine setting to the [Spool] mode. The connections to the machine exceeded the maximum number allowed.
12 Problem Solving When using NetWare The possible causes, check points, and remedies for problems when using NetWare are as follows: When you cannot print Cause Check point Remedy Network equipment, such as hubs, does not support automatic frame type detection. Confirm whether the data link indicator of the network equipment port to which the machine is connected is lit. Confirm whether the frame types used by the file servers on the network are standardized.
Network-related Problems Cause Check point Print data format and the print environment settings on the computer do not match. - Remedy If the computer is running on Windows, set it not to output Ctrl-D. Use NWADMIN from a The number of print queues set for the machine exceeds the computer to check on the print queue list of [Assignment] for maximum number allowed. the machine whether the desired print queue is assigned.* Re-send the print data to the print queue which is assigned to the machine.
12 Problem Solving Cause Check point Remedy The context is not set. Print Configuration Report to confirm whether the context is specified. Set the context. Connected to a different printer object. Use NWADMIN from a computer to confirm, on the layout information of the print server, whether the correct object is assigned.* Use the Driver CD Kit from a computer to correctly set the file server name/tree name/ context/active mode. The NetWare port on the machine is not activated.
Network-related Problems When no notification is received The possible causes, check points, and remedies when a computer that instructed a print job does not receive notification are as follows: When the printing problems are not notified Cause The user is not listed on the print server notification recipient list.
12 Problem Solving When using TCP/IP The possible causes, check points, and remedies when using TCP/IP (LPD) are as follows. Windows 2000, Windows XP, Windows Vista, Windows 7, Windows Server 2003, Windows Server 2008, Windows Server 2008 R2, or Windows Server 2012 When you cannot print Cause Check point Remedy The IP address is incorrect. Request your network administrator to check the machine's IP address. Set a correct IP address on the machine.
Network-related Problems Mac OS X 10.5/10.6/10.7/10.8 When you cannot print Cause Check point Remedy The LPD port is not activated. Confirm whether the LPD port is activated. When printing with a printer detected by using Bonjour, Select the [Enabled] check box of [LPD] to activate the port. When using EtherTalk The possible symptoms, causes, and remedies for problems when using EtherTalk are as follows: Cause Check point Remedy Documents are printed by another machine.
12 Problem Solving Dell Printer Configuration Web Tool Problems The possible symptoms and remedies for problems when using Dell Printer Configuration Web Tool are as follows: Symptom Cannot connect to Dell Printer Configuration Web Tool. Remedy Is the machine working properly? Check whether the machine is turned on. Is Internet Services (HTTP) port activated? Print Configuration Report to confirm. Is the Internet address correctly entered? Confirm the Internet address again.
Network-related Problems E-mail Features Problems The possible symptoms and remedies for problems when using E-mail Notification Service, the Print E-mail feature, and the E-mail service as follows: Symptom Remedy Cannot receive e-mail (Print E- Is the e-mail address for the machine configured? mail).
12 Problem Solving Internet/Intranet Connection Problems The possible causes and remedies for problems when connecting to the Internet or intranet are as follows: When connection to the Internet/Intranet fails Cause 384 Remedy The Authentication feature used on the remote server is not supported by the machine. Only Basic Authentication is supported by the machine. The machine does not support NTLM/digest. For security purposes, change to the Authentication feature using SSL.
Network-related Problems Cause Cannot access the proxy server, firewall, or Web server as a result of access control. Remedy The following types of access control are used. Confirm the configured access control. • Address (port) restriction • SSL restriction • User access restriction (including access right levels) • Content block • Scheme restriction (cannot use HTTP etc.) • Transfer data size restriction • Method restriction (cannot use POST etc.
12 Problem Solving Unable to connect using an IPv6 address Symptom Remedy You cannot connect to the machine with the link-local address. When you specify the machine's link-local address, a scope ID must be appended to the address.
Network-related Problems Unable to scan using an IPv6 address Symptom Remedy When the machine is configured with only a linklocal address, file transfer fails. Assign a global address to the machine. When you specify the computer name on a storage destination server of the Scan to PC (SMB) service in an IPv6 environment without a DNS server, scan data cannot be transferred. Scan data cannot be transferred with SMB if a destination server is specified using the computer name.
12 Problem Solving Media Print - Text Trouble The possible symptoms, causes, and remedies for problems when using Media Print - Text are as follows. Symptom [Media Print Text] is not displayed on the [Home] screen. 388 Cause [Media Print] in Dell Printer Configuration Web Tool is not checked. Remedy Check [Media Print] in Dell Printer Configuration Web Tool to enable the service.
Media Print - Photos Trouble Media Print - Photos Trouble The possible symptoms, causes, and remedies for problems when using Media Print - Photos are as follows: Symptom A blank sheet of paper is output. Cause Remedy Files that cannot be printed (image files in other than DCF1.0 format) are included among the files specified for printing. Files that cannot be printed (image files in other than DCF1.0 format) are not printed with index printing.
12 Problem Solving Status Code This section describes status codes. An error message and status code (***-***) are displayed if printing terminated abnormally because of an error, or a malfunction occurred in the machine. For faxing, a status code is also displayed on an Activity Report and a Transmission Report Job Undelivered. Refer to the status codes in the following table to resolve problems.
Status Code Status Code 003-702 Cause and Remedy [Cause] You tried to copy sides 1 and 2 of a document simultaneously specifying different Reduce/Enlarge ratio for each side. [Remedy] Specify the same Reduce/Enlarge ratio for both sides. 003-750 [Cause] Unable to store any documents using the 2 Sided Book Copying feature. [Remedy] Check the 2 Sided Book Copying settings. Refer to "3 Copy" > "Layout Adjustment" in the User Guide.
12 Problem Solving Status Code 010-311 Cause and Remedy [Cause] An error occurred in the machine. [Remedy] Switch off the machine power, make sure that the touch screen is blank, and then switch on the machine power. If the same message is displayed again, contact Customer Support at dell.com/contactdell.
Status Code Status Code Cause and Remedy 012-310 012-311 012-312 012-313 012-314 012-315 012-316 012-317 012-349 012-350 012-353 012-370 012-373 012-374 012-381 [Cause] 016-210 016-211 016-212 016-213 016-214 016-215 016-216 016-217 016-218 016-219 [Cause] 016-220 016-221 016-222 016-223 016-224 016-225 016-226 016-227 016-228 [Cause] 016-229 016-230 [Cause] 016-233 [Cause] Finisher malfunction [Remedy] Switch off the machine power, make sure that the touch screen is blank, and then switch on
12 Problem Solving Status Code 016-240 Cause and Remedy [Cause] An error occurred in the document feeder. [Remedy] Switch off the machine power, make sure that the touch screen is blank, and then switch on the machine power. If the error still is not resolved, contact Customer Support at dell.com/contactdell.
Status Code Status Code Cause and Remedy 016-372 016-373 016-374 016-375 016-376 016-377 016-378 016-379 016-380 016-381 016-382 [Cause] 016-400 [Cause] An error occurred. [Remedy] Switch off the machine power, make sure that the touch screen is blank, and then switch on the machine power. If the same message is displayed again, contact Customer Support at dell.com/contactdell. The user name or password for 802.1x authentication does not match.
12 Problem Solving Status Code 016-450 Cause and Remedy [Cause] The SMB host name already exists. [Remedy] Change the host name. Refer to "Host Name" (P.166). 016-453 [Cause] Updating of the IPv6 address and host name for the DNS server failed. [Remedy] Check whether the IP address of the DNS server is set correctly. 016-454 [Cause] Unable to retrieve the IP address from DNS. [Remedy] Confirm the DNS configuration and IP address retrieve setting. Refer to "Protocol Settings" (P.162).
Status Code Status Code 016-515 Cause and Remedy [Cause] There was insufficient memory during processing of an XPS document. [Remedy] Take one of the following measures: • Set [Image Quality] to [Standard] • Print using the print driver (PCL, etc.) from XPS Document Viewer. Note • XPS stands for XML Paper Specification. For more information on [Image Options], refer to the help of the print driver.
12 Problem Solving Status Code 016-528 Cause and Remedy [Cause] You are logged out of the smart card authentication mode while scanning the data with a digital signature. [Remedy] Log in to the machine with the smart card, and then execute the operation again. 016-529 [Cause] An error occurred when connecting to the Remote Download server. There was no response from the server within the specified time (45 seconds). [Remedy] Confirm the network connection.
Status Code Status Code 016-569 Cause and Remedy [Cause] Authentication Agent error [Remedy] Contact Customer Support at dell.com/contactdell. 016-574 [Cause] The machine failed to transfer data using FTP of the Scan to PC service because the host or server name of the FTP server could not be resolved when accessing the DNS server. [Remedy] Confirm the connection to the DNS server. Check whether the FTP server name is registered correctly on the DNS server.
12 Problem Solving Status Code 016-583 Cause and Remedy [Cause] Failed to create the lock directory in the FTP server while transferring data using FTP of the Scan to PC service. [Remedy] Take one of the following measures: • If the lock directory (*.LCK) exists in the destination, delete it manually, and then execute the operation again. • Check whether the specified name is available in the save location. • Confirm that the specified name is not duplicated in the save location.
Status Code Status Code 016-596 Cause and Remedy [Cause] The machine failed to transfer data using FTP of the Scan to PC service because a network error occurred. [Remedy] Execute the operation again. If the error still is not resolved, contact Customer Support at dell.com/contactdell. 016-597 [Cause] The machine failed to transfer data using FTP of the Scan to PC service because a network error occurred. [Remedy] Stop all accesses from the other devices, and then execute the operation again.
12 Problem Solving Status Code 016-706 Cause and Remedy [Cause] The hard disk space is insufficient because the number of Secure Print users exceeded the maximum limit. [Remedy] Delete unnecessary files from the machine, and delete unnecessary Secure Print users. For more information on deleting users for Secure Print files, refer to "11 Job Status" > "Printing and Deleting Stored Jobs", and on folders, refer to "6 Send from Folder" > "Checking/Operating Files in a Folder" in the User Guide.
Status Code Status Code 016-721 Cause and Remedy [Cause] An error occurred during print processing. Probable causes are as follows: 1)Printing was instructed by the Auto Paper selection when [Paper Type Priority] is set to [Auto Paper Off] for all paper in the [Common Service Settings]. 2)ESC/P-K command error occurred. [Remedy] For 1), when printing by the Auto Paper selection, set one of the paper types to other than [Auto Paper Off] in [Paper Type Priority]. For 2), confirm the print data.
12 Problem Solving Status Code Cause and Remedy 016-741 016-742 016-743 016-744 016-745 [Cause] 016-746 [Cause] An error occurred during the update process of the machine. [Remedy] Switch off the machine power, make sure that the touch screen is blank, and then switch on the machine power. If the error still is not resolved, contact Customer Support at dell.com/contactdell. An unsupported feature is included in the received PDF. [Remedy] Print using a print driver.
Status Code Status Code 016-758 Cause and Remedy [Cause] The division does not have permission to use the service. [Remedy] Consult your system administrator. 016-759 [Cause] The number of pages reached the maximum number of pages for this service. [Remedy] Consult your system administrator. 016-760 [Cause] An error occurred during PostScript processing. [Remedy] Take one of the following measures: • Set [Image Quality] to [High Speed]. • Increase PostScript memory.
12 Problem Solving Status Code 016-776 Cause and Remedy [Cause] An error occurred during image conversion processing. [Remedy] For errors occurring when forwarding with Store to Folder: The image conversion processing for the part of the data may be completed. Retrieve each converted page from the folder using Dell Printer Configuration Web Tool. For more information, refer to "Configuring Machine Settings Using Dell Printer Configuration Web Tool" (P.257).
Status Code Status Code 016-788 Cause and Remedy [Cause] Failed to retrieve a file from the Web browser. [Remedy] Take one of the following measures, and then execute the operation again: • Reload the browser page. • Restart the browser. • Switch off the machine power, make sure that the touch screen is blank, and then switch on the machine power. 016-790 [Cause] Unable to send an e-mail with Split Send because of exceeding the maximum number of splits allowed.
12 Problem Solving Status Code 017-713 Cause and Remedy [Cause] The SMTP server does not support STARTTLS. [Remedy] Change SSL/TLS communication setting to other than [STARTTLS]. 017-714 [Cause] SSL connection to the SMTP server failed. [Remedy] Confirm whether the SMTP server supports SSL connection. If the server supports it, check the port number of the SMTP server. If the error still is not resolved, contact Customer Support at dell.com/contactdell.
Status Code Status Code 018-502 Cause and Remedy [Cause] The machine failed to transfer data using SMB of the Scan to PC service because computers allowed to login are restricted. [Remedy] Confirm the property information for the specified user, and check whether the computers allowed to login to the server are restricted. 018-503 018-504 [Cause] 018-505 [Cause] Communications with the CA server set in the machine failed. [Remedy] Execute the authentication operation again.
12 Problem Solving Status Code 018-543 Cause and Remedy [Cause] Probable causes are as follows: 1)The machine failed to transfer data using SMB of the Scan to PC service because the specified shared name does not exist. 2)The machine failed to transfer data using SMB of the Scan to PC service because Invalid characters are used in the specified shared name.
Status Code Status Code 018-560 Cause and Remedy [Cause] A user authentication error occurred. (Received HTTP Status 401). [Remedy] Check the followings: • The destination HTTP server for the scanned document is accessible by PC. • Login name • Login password • The HTTP server name • The HTTP server path name 018-561 [Cause] The hostname or the script storage location is not correct. (Received HTTP Status 404).
12 Problem Solving Status Code 018-568 Cause and Remedy [Cause] An SSL/TLS connection error occurred. [Remedy] Check the followings: • The destination HTTP server for the scanned document is accessible by PC. • SSL settings for the HTTP server is correct. • The HTTP server name • The HTTP server path name 018-569 [Cause] The SSL server certificate may have a problem. [Remedy] 1)Check whether the destination HTTP server for the scanned document is accessible by PC.
Status Code Status Code 018-579 Cause and Remedy [Cause] The hard disk on the NetWare server may be full. [Remedy] Check the followings: • The NetWare server is accessible by PC • The free space of the server to store data Run DSREPAIR at the server console on the NetWare server. 018-580 [Cause] The specified volume name does not exist on the NetWare server.
12 Problem Solving Status Code Cause and Remedy 018-585 [Cause] 018-586 [Cause] The followings may be the cause: • The specified folder or file is in use by another user • Made a delete request to the directories or files though some of them are in use by another user • Made a delete request to the directories or files though all of them are in use by another user [Remedy] 1)Check whether the NetWare server is accessible by PC. 2)Check the status of use of the other users.
Status Code Status Code 018-595 Cause and Remedy [Cause] Multiple entries containing the same smart card information were detected in the database of the LDAP server. [Remedy] Correct the temporary user entries of the LDAP server so that they do not contain the same smart card information. 018-596 [Cause] An error occurred during LDAP server authentication. [Remedy] Execute the operation again. If the error still is not resolved, contact Customer Support at dell.com/contactdell.
12 Problem Solving Status Code 018-709 Cause and Remedy [Cause] An error occurred for external access (Web Applications). [Remedy] Take one of the following measures depending on the setting: For IPv4 environment • Check the IPv4 address of the machine. • Confirm whether the network cable is connected correctly. • Check the address of the DHCP server. For IPv6 environment • Confirm whether the global address distributed from an IPv6 router is assigned to the IPv6 address of the machine.
Status Code Status Code 018-719 Cause and Remedy [Cause] An LDAP server protocol error occurred as a result of the Address Book operation. The server returned RFC2251 Result Message No "19" (constraint violation) for Address Book query. [Remedy] The LDAP server has an attribute problem. Have your network administrator confirm the LDAP server status. 018-720 [Cause] An LDAP server protocol error occurred as a result of the Address Book operation.
12 Problem Solving Status Code 018-736 Cause and Remedy [Cause] An LDAP server protocol error occurred as a result of the Address Book operation. The server returned RFC2251 Result Message No "36" (alias differencing problem) for Address Book query. [Remedy] The LDAP server has a name problem. Have your network administrator confirm the LDAP server status. 018-748 [Cause] An LDAP server protocol error occurred as a result of the Address Book operation.
Status Code Status Code 018-765 Cause and Remedy [Cause] An LDAP server protocol error occurred as a result of the Address Book operation. The server returned RFC2251 Result Message No "65" (object class violation) for Address Book query. [Remedy] The LDAP server has an update problem. Have your network administrator confirm the LDAP server status. 018-766 [Cause] An LDAP server protocol error occurred as a result of the Address Book operation.
12 Problem Solving Status Code 018-782 Cause and Remedy [Cause] An LDAP server protocol error occurred as a result of the Address Book operation. The server returned RFC2251 Result Message No "82" (program error or SASL authentication error) for Address Book query. [Remedy] Have your network administrator confirm the LDAP server status. 018-783 [Cause] An LDAP server protocol error occurred as a result of the Address Book operation.
Status Code Status Code 018-793 Cause and Remedy [Cause] An LDAP server protocol error occurred as a result of the Address Book operation. The server returned RFC2251 Result Message No "93" (no results returned) for Address Book query. [Remedy] Have your network administrator confirm the LDAP server status. 018-794 [Cause] An LDAP server protocol error occurred as a result of the Address Book operation. The server returned RFC2251 Result Message No "94" (no more results) for Address Book query.
12 Problem Solving Status Code 021-500 Cause and Remedy [Cause] The following operation is performed when the Auditron mode for the Fax service is enabled. • While a Send Fax job is processing, another job that the Auditron mode is enabled starts. • While another job that the Auditron mode is enabled is processing, a Send Fax job starts. [Remedy] Wait for the active job finishes, and start the next job.
Status Code Status Code Cause and Remedy 024-340 024-341 024-342 024-343 024-345 024-346 024-347 024-348 024-349 024-350 024-351 024-352 024-353 024-354 024-355 024-356 024-357 024-358 024-359 024-360 024-361 024-362 024-363 024-364 024-365 024-366 024-367 024-368 024-370 024-371 024-372 024-373 024-375 024-376 [Cause] 024-701 [Cause] An error occurred in the machine. [Remedy] Switch off the machine power, make sure that the touch screen is blank, and then switch on the machine power.
12 Problem Solving Status Code 024-747 Cause and Remedy [Cause] Incompatible print parameters are used. The combination of the specified features such as Document Size, Paper Size, Paper Tray, 2 sided printing, and Output Tray is incompatible. [Remedy] Confirm the print data, and try printing again. 024-748 [Cause] The number of digits specified in [Bates Stamp - Number of Digits] screen does not match the value specified in [Starting Number].
Status Code Status Code 026-711 Cause and Remedy [Cause] Exceeded the maximum size allowed for a multi-page file when scanning. [Remedy] Take one of the following measures: 1)Reduce the resolution (scan quality) of the scan parameters and execute the operation again. 2)Reduce the number of document pages and then execute the operation again. The maximum size is 2 GB for TIFF, XPS, and PDF. 026-712 Note • XPS stands for XML Paper Specification.
12 Problem Solving Status Code 027-400 Cause and Remedy [Cause] Communications with the machine failed. [Remedy] If other messages are displayed, confirm their content. If the control panel is being operated, terminate the operation. If remote access is being executed, wait until it completes. If the error still is not resolved, switch off the machine power, make sure that the touch screen is blank, and then switch on the machine power. If the problem persists, contact Customer Support at dell.
Status Code Status Code 027-513 Cause and Remedy [Cause] The machine failed to transfer data using SMB of the Scan to PC service because access to the SMB server was not permitted. When the server is Macintosh, a folder with the same name as the specified file name may exist on the server. [Remedy] Consult your system administrator for settings.
12 Problem Solving Status Code 027-519 Cause and Remedy [Cause] The machine failed to transfer data using SMB of the Scan to PC service because the save location or file name specified for the scanned image had a problem. • The save location or the file name has a problem. • The specified save location does not exist on the server. • Invalid characters are used in the save location or the file name.
Status Code Status Code 027-525 Cause and Remedy [Cause] During forwarding using SMB of the Scan to PC service, a file could not be deleted from the SMB server because of one of the following reasons: • The file does not exist. • The file is opened. • The specified file name is being used as a directory. [Remedy] Check whether the file is not being used by another user at the specified save location.
12 Problem Solving Status Code 027-547 Cause and Remedy [Cause] SMB protocol error. An invalid character was detected in the specified domain name. [Remedy] If the error occurred during SMB authentication: Consult your network administrator for the domain name, and then set it correctly. Also, check whether the domain name set on the machine is correct.
Status Code Status Code 027-566 Cause and Remedy [Cause] SMB protocol error. SMB (TCP/IP) is not active. [Remedy] Confirm that SMB (TCP/IP) is active on the [Port Settings] screen of the [Properties] tab on Dell Printer Configuration Web Tool. 027-569 [Cause] The SMB (TCP/IP) port is not activated. [Remedy] Confirm that SMB (TCP/IP) is active on the [Port Settings] screen of the [Properties] tab on Dell Printer Configuration Web Tool.
12 Problem Solving Status Code 027-705 Cause and Remedy [Cause] The specified recipient's certificate has been revoked. [Remedy] Specify a valid certificate for the recipient. 027-706 [Cause] Unable to find the S/MIME certificate associated with the machine's e-mail address when sending e-mail. [Remedy] Import the S/MIME certificate corresponding to the mail address to the machine.
Status Code Status Code 027-728 Cause and Remedy [Cause] The number of files that are to be sent to external services exceeded the maximum number. [Remedy] Reduce the number of files, and send them again. 027-730 [Cause] The number of the document pages attached to the SMTP mail exceeds the maximum number of pages allowed for the Split Send feature. [Remedy] Increase the number of pages allowed for the Split Send feature, or reduce the number of the document pages.
12 Problem Solving Status Code 027-762 Cause and Remedy [Cause] An on-demand print job is sent to the machine using the Web Applications feature, however, the specified job ticket is invalid because of one of the following causes: • Abnormal change to the job ticket because of the machine software failure • Abnormal change to the job ticket because of a bug on the sender's remote server • Abnormal change to the job ticket because of network trouble • Intentional alteration to the job ticket [Remedy] Ex
Status Code Status Code 027-779 Cause and Remedy [Cause] Failed to authenticate the SMTP server. [Remedy] Confirm the login name and password set to SMTP-AUTH. 027-796 [Cause] The received e-mail was discarded because no documents were attached to it. (The machine is set to print attached documents only.) [Remedy] To print the mail body or header information also, change settings in the [Properties] screen of Dell Printer Configuration Web Tool.
12 Problem Solving Status Code 033-505 Cause and Remedy [Cause] An error occurred during fax transmission. [Remedy] Confirm the recipient, and then execute the operation again. If receiving, ask the sender to send again. 033-506 [Cause] Communication was terminated at the recipient's machine. [Remedy] The job may have been canceled at the recipient. If the job was not canceled, check whether the other machine has a problem, and execute the operation again.
Status Code Status Code 033-521 Cause and Remedy [Cause] An error occurred during fax transmission. [Remedy] Confirm the condition of the machine (memory is full, paper has run out, or other conditions), and execute the operation again. 033-522 [Cause] An error occurred during fax transmission. [Remedy] Ask the sender to execute the operation again. 033-523 [Cause] The line (Channel 1) is not connected correctly.
12 Problem Solving Status Code 033-545 Cause and Remedy [Cause] The other machine may not be a facsimile. [Remedy] Check whether the other machine is a facsimile. 033-546 [Cause] A dial tone was not detected. [Remedy] Check whether the line is connected correctly. 033-547 [Cause] Communication was terminated by a cause such as pressing the button. [Remedy] No measure is required. 033-548 [Cause] Cannot transmit manually because a line is unavailable.
Status Code Status Code 033-564 Cause and Remedy [Cause] The machine was turned off during communication. [Remedy] Wait for a while, confirm the fax service settings and the fax number, and then send again if sending. If the error still is not resolved, contact Customer Support at dell.com/contactdell. 033-565 [Cause] Cannot send because too many recipients are specified. [Remedy] Wait until the number of jobs awaiting transmission decreases, or reduce the number of recipients, and then send again.
12 Problem Solving Status Code 033-716 Cause and Remedy [Cause] The folder specified from the sender's machine does not exist. [Remedy] Register the folder. Refer to "Create Folder" (P.215). 033-717 [Cause] The folder passcode specified from the sender's machine is incorrect. Or, the machine passcode for reception is incorrect. [Remedy] Inform the correct information to the sender's machine. 033-718 [Cause] Fax or polling documents do not exist in the folder specified from the sender's machine.
Status Code Status Code 033-740 Cause and Remedy [Cause] The printing of the received fax document was interrupted. [Remedy] No measure is required. 033-741 [Cause] An error occurred during fax transmission. [Remedy] Execute the operation again. If the error still is not resolved, contact Customer Support at dell.com/contactdell. 033-742 [Cause] An error occurred during fax transmission.
12 Problem Solving Status Code Cause and Remedy 060-310 061-340 061-346 [Cause] 062-277 [Cause] An error occurred in the machine. [Remedy] Switch off the machine power, make sure that the touch screen is blank, and then switch on the machine power. If the same message is displayed again, contact Customer Support at dell.com/contactdell. A communication error occurred between the document scanning unit and the document feeder. [Remedy] Contact Customer Support at dell.com/contactdell.
Status Code Status Code 091-316 Cause and Remedy [Cause] An error occurred in the machine. [Remedy] Switch off the machine power, make sure that the touch screen is blank, and then switch on the machine power. If the same message is displayed again, contact Customer Support at dell.com/contactdell. 092-316 [Cause] Temperature sensor of the machine detected abnormality. [Remedy] Switch off the machine power, make sure that the touch screen is blank, and then switch on the machine power.
12 Problem Solving Status Code 116-220 Cause and Remedy [Cause] Failed to enter the Download mode. [Remedy] Contact Customer Support at dell.com/contactdell. 116-310 116-311 116-312 116-313 116-314 116-315 116-316 116-317 116-318 116-319 116-320 116-321 116-322 116-323 116-324 116-325 116-328 116-329 116-330 116-331 116-332 116-333 116-334 116-336 116-337 116-338 [Cause] 116-340 116-341 [Cause] 116-342 [Cause] An error occurred.
Status Code Status Code Cause and Remedy 116-343 116-345 116-346 116-347 116-348 116-349 116-350 116-351 116-352 116-353 116-354 116-355 116-356 116-357 116-358 116-359 116-360 116-361 116-362 116-363 116-364 116-365 116-366 116-367 116-368 116-369 116-370 116-371 116-372 116-373 116-374 116-375 116-376 116-377 116-378 116-379 116-380 116-381 116-382 116-383 116-384 116-385 [Cause] 116-386 [Cause] An error occurred.
12 Problem Solving Status Code 116-387 Cause and Remedy [Cause] An error occurred in the machine. [Remedy] Switch off the machine power, make sure that the touch screen is blank, and then switch on the machine power. If the same message is displayed again, contact Customer Support at dell.com/contactdell. 116-390 [Cause] An error occurred in the machine. [Remedy] Follow the message displayed on the touch screen and initialize the memory of the machine.
Status Code Status Code 116-741 Cause and Remedy [Cause] The form cannot be registered because the number of the form registration exceeds the maximum number allowed. [Remedy] Delete unnecessary form. The maximum number allowed is 2048. 116-742 [Cause] The logo data cannot be registered because the number of the logo data registration exceeds the maximum number allowed. [Remedy] Delete unnecessary logo data.
12 Problem Solving Status Code Cause and Remedy 117-326 117-327 [Cause] 117-329 118-310 121-310 [Cause] 121-311 [Cause] An error occurred in the machine. [Remedy] Switch off the machine power, make sure that the touch screen is blank, and then switch on the machine power. If the same message is displayed again, contact Customer Support at dell.com/contactdell. An error occurred in the machine.
Status Code Status Code 123-310 123-311 123-312 123-325 123-326 123-333 123-343 123-344 123-350 123-352 123-353 123-354 123-355 123-356 123-357 123-358 123-362 123-368 123-369 123-371 123-374 123-377 123-379 123-380 123-381 123-382 123-383 123-384 123-389 123-390 123-392 123-393 123-395 123-396 123-397 123-398 123-399 Cause and Remedy [Cause] An error occurred in the machine. [Remedy] Switch off the machine power, make sure that the touch screen is blank, and then switch on the machine power.
12 Problem Solving Status Code 124-310 124-311 124-312 124-313 124-314 124-315 124-316 124-317 124-318 124-319 124-320 124-321 124-322 124-323 124-324 124-325 124-326 124-327 124-328 124-331 124-333 124-334 124-335 124-337 124-338 124-339 124-340 124-341 124-342 124-343 124-344 124-345 124-346 124-347 124-348 124-349 124-350 124-351 124-352 124-353 124-360 124-361 124-362 124-363 124-372 124-373 124-374 124-380 124-381 450 Cause and Remedy [Cause] An error occurred in the machine.
Status Code Status Code Cause and Remedy 124-382 124-383 124-390 124-391 124-392 124-393 [Cause] 124-709 [Cause] An error occurred in the machine. [Remedy] Switch off the machine power, make sure that the touch screen is blank, and then switch on the machine power. If the same message is displayed again, contact Customer Support at dell.com/contactdell. The document exceeded the maximum number of pages that can be stapled.
12 Problem Solving Status Code Cause and Remedy 133-210 133-211 133-212 133-213 133-214 133-215 133-216 133-217 133-218 133-219 133-220 133-221 133-222 133-223 133-224 [Cause] 133-226 [Cause] An error occurred during fax transmission. [Remedy] Switch off the machine power, make sure that the touch screen is blank, and then switch on the machine power. If the error still is not resolved, contact Customer Support at dell.com/contactdell.
Status Code Error Message Cause and Remedy A fault has occurred. Switch off the machine. (xxx-yyy) [Cause] Completed with an error. (xxx-yyy) [Cause] A fault has occurred. The machine has rebooted. Select [Close]. If the problem persists, call for service. (xxx-yyy) An error occurred. [Remedy] Switch off the machine power, make sure that the touch screen is blank, and then switch the machine power on again. If the message persists, record the content displayed for [(xxx-yyy)].
12 Problem Solving Paper Jams When a paper jam occurred, the machine stops and an alarm beeps. A message is also displayed on the touch screen. Follow the instructions displayed to remove the jammed paper. Gently remove the paper to avoid it to be torn. If the paper is torn, remove all the torn pieces, making sure that none remain inside the machine. If a paper jam message appears again after you have cleared the paper jam, another paper jam may be occurred in some other parts of the machine.
Paper Jams 3 Use the handle to lift the duplex module. 4 Remove any remaining pieces of paper. 5 Close the right hand cover. Note • When closing the right hand cover, apply your hand in the vicinity of the handle as shown in the illustration, and then press the cover firmly toward the printer. 6 Pull out the tray where the paper jam occurred. 7 Removed the jammed paper.
12 Problem Solving 8 Push the tray in gently until it stops. Paper Jams in Tray 5 (Bypass) The following describes how to clear paper jams occurring in Tray 5. 456 1 2 Remove any paper loaded on or jammed in the Tray 5. 3 Raise the latch on the handle of the right hand cover to open the cover. 4 Remove any remaining pieces of paper jammed in the Tray 5. Close the Tray 5.
Paper Jams 5 Use the handle to lift the duplex module. 6 Remove any remaining pieces of paper. 7 Close the right hand cover. Note • When closing the right hand cover, apply your hand in the vicinity of the handle as shown in the illustration, and then press the cover firmly toward the printer. Paper Jams in Fusing Unit The following describes how to clear paper jams occurring in the fusing unit.
12 Problem Solving 2 Hold and lower the tab to open the inner part. Note • Be careful not to touch the fusing unit. It can burn your fingers. 3 Remove the jammed paper. 4 Replace the inner part. 5 Close the right hand cover. Note • When closing the right hand cover, apply your hand in the vicinity of the handle as shown in the illustration, and then press the cover firmly toward the printer.
Paper Jams 2 Use the handle to lift the duplex module. 3 Remove any paper from the duplex module. 4 Close the right hand cover. Note • When closing the right hand cover, apply your hand in the vicinity of the handle as shown in the illustration, and then press the cover firmly toward the printer. Paper Jams in Finisher-AB1 The following describes how to clear paper jams occurring in the Finisher-AB1 (optional). 1 Make sure that the machine is not operating, and open the finisher front cover.
12 Problem Solving 3 4 Close the finisher front cover. 5 Close the finisher front cover. If the paper jam message remains, repeat step 1 and step 2. Paper Jams in H Transport Unit The following describes how to clear paper jams occurring in the H Transport Unit (accessory for optional Finisher-AB1). 460 1 Grasp the top cover handle of the finisher and open the cover. 2 Remove the jammed paper. 3 Close the top cover of the finisher.
Document Jams Document Jams When a document jam occurred in the document feeder, the machine stops and a message is displayed on the touch screen. Follow the instructions displayed to clear the document jam and then load the document in the document feeder again. Duplex Automatic Document Feeder B1-C 1 Pull up the handle of the left cover of the document feeder, and then open the cover until it stops. Note • When you fully open the cover, it enters a fixed position. Open the cover gently.
12 Problem Solving 5 Turn the knob to eject the document upward to remove. Note Knob • If the document is caught, do not pull it out forcibly. The document could be damaged. 6 7 Close the inner cover of the document feeder. 8 If you cannot find the document, lift the document feeder gently, and remove the document if it is there, and then close the document feeder. 9 If you still cannot find the document in step 8, lift the document feeder tray and remove the document.
Stapler Faults Stapler Faults This section describes how to clear stapler troubles when the optional finisher is installed. Perform the procedures on the following pages when copies are not stapled or staples are bent. Contact Customer Support at dell.com/contactdell if the problem persists after you have tried the following solutions. Bent Staple Unstapled If copies are stapled as shown in the figures below, contact Customer Support at dell.com/contactdell.
12 Problem Solving Staple Jams in Staple Cartridge (for Finisher-AB1) This section describes how to clear staple jam occurred in the staple cartridge of the FinisherAB1 (optional). 1 Make sure that the machine is not operating, and open the finisher front cover. 2 Take the staple cartridge out of the machine. Note 464 • The staple cartridge is firmly inserted. A slight force is required to pull the cartridge out of the finisher.
Stapler Faults 6 Push the staple cartridge into the machine until it clicks into place. 7 Close the finisher front cover. Note • If the finisher front cover is not completely closed, a message will appear and the machine remains paused. If you cannot remove jammed staples even after you perform the above procedure, contact our Customer Support at dell.com/contactdell.
12 Problem Solving 466
13 Appendix This chapter describes the machine specifications, notes and restrictions, optional components, and printer emulation languages. • Specifications ......................................................................................................................468 • Printable Area ......................................................................................................................476 • Internal Fonts.............................................................................
13 Appendix Specifications This section lists the main specifications of the machine. Note that the specifications and the appearance of the product may change without prior notice. Copy Function Type Desktop / Console Type Memory 2 GB HDD 80 GB (Usable space: 40 GB) Note • May not be utilized all memory capacity of HDD.
Specifications Continuous Copy Speed Important • The speed may be reduced due to image quality adjustment.
13 Appendix Protocol • Ethernet (Standard) TCP/IP (Ipd, IPP, SMB, Port9100, ThinPrint, WSD), Novell®, NetWare® (IPX/SPX), NetBEUI (SMB), EtherTalk • USB (Optional) Compatible, Nibble, ECP Note • USB 2.0 is supported by Windows® 2000, Windows® XP, Windows Server® 2003, Windows Server® 2008, Windows Vista®, Windows® 7, Windows® 8, Mac OS 9.2.2, and Mac OS X 10.3.9 - 10.4.11 (except 10.4.7)/10.5/10.6/10.7. • WSD stands for Web Services on Devices.
Specifications Emulation ESC/P-K (LQ1900K II), HP-GL (HP7586B), HP-GL/2 /RTL (HP Design Jet 750C Plus), PCL5/PCL6 (HP Color Jet 5500) Connectivity Ethernet (1000BASE-T/100BASE-TX/10BASE-T), USB 2.0 Note • USB 2.0 is supported by Windows® 2000, Windows® XP, Windows Server® 2003, Windows Server® 2008, Windows Vista®, Windows® 7, Windows® 8, Windoew Server® 2012, and Mac OS X 10.5/10.6/10.7.
13 Appendix Scan to PC • Protocol TCP/IP (SMB, FTP) • Operating System Microsoft® Windows® 2000, Microsoft® Windows® XP, Microsoft® Windows Vista®, Microsoft® Windows Server® 2003, Microsoft® Windows Server® 2008, Microsoft® Windows 7, Microsoft® Windows® XP x64, Microsoft® Windows Vista® x64, Microsoft® Windows Server® 2003 x64, Microsoft® Windows Server® 2008 x64, Microsoft® Windows Server® 2008 R2, Microsoft® Windows® 7 x64, Mac OS X 10.2.x/10.3.8/10.3.9/10.4.2/10.4.4/10.4.8/10.4.9/10.4.10/ 10.4.11/10.
Specifications Fax Function Send Document Size Maximum: Legal (8.5 x 14"), Long document (Maximum: 600 mm) Recording Paper Size Maximum: A4 Transmission Time 2 seconds or more but below 3 seconds Note • When A4 size document with approximately 700 characters is transmitted in standard image-quality (8 x 3.85 lines/mm) and in highspeed mode (28.8kbps or faster, JBIG). Only indicates the time for transmitting the image information and does not include the controlling time for the communication.
13 Appendix Duplex Automatic Document Feeder Type Duplex Automatic Document Feeder Original Paper Size Maximum : Minimum : Capacity 110 sheets Note Feeding Speed Dimensions/Weight 215.9 x 355.6 mm / 215.9 x 600.0 mm (in Fax mode) 125.0 x 85.0 mm (in simplex mode) 125.0 x 110.
Specifications 550-Sheet Feeder (Optional) Paper Size Legal (8.5 x 14"), A4, Letter (8.5 x 11"), A5, JIS B5, Executive (7.25 x 10.5"), Folio (8.5 x 13") Paper Weight 60 - 216 gsm Paper Capacity 550 sheets Note Dimensions/Weight • When using 80 gsm paper Width 560 x Depth 516 x Height 134 mm, 10.8 kg Space Requirement (when Width 1,090 x Depth 1,086 mm (Main Unit + 550-Sheet Feeder) connected to the main Note • When the Tray 5 (Bypass) is fully extended.
13 Appendix Printable Area This section describes the area on paper that can be printed. Standard Printable Area The standard printable area is the area of a sheet of paper excluding the 4.0 mm margins on all four edges of paper. Extended Printable Area When you select the extended printable area setting for printing, you can expand the width and length of the printable area to 210.9 x 351.6 mm and the print assured area to 207.9 x 347.6 mm.
Internal Fonts Internal Fonts This section lists the fonts pre-installed on the machine. For more information on the PostScript fonts, refer to the PostScript User Guide. For more information on the optional HP-GL/2 and PCL fonts, refer to "PCL Emulation" (P.496) and "HP-GL/ 2 Emulation" (P.503).
13 Appendix Outline fonts Note 478 Euro- PCL pean CG Times CG Times Italic CG Times Bold CG Times Bold Italic Univers Medium Univers Medium Italic Univers Bold Univers Bold Italic Univers Medium Condensed Univers Medium Condensed Italic Univers Bold Condensed Univers Bold Condensed Italic Antique Olive Antique Olive Italic Antique Olive Bold CG Omega CG Omega Italic CG Omega Bold CG Omega Bold Italic Garamond Antiqua Garamond Kursiv Garamond Halbfett Garamond Kursiv Halbfett (Default): Courier Courier I
Optional Components Optional Components The following table shows the optional components available. To purchase these options, contact Customer Support at dell.com/contactdell. Product Name Description Power Cord A tool to connect the machine to a power source. 550-Sheet Feeder Consists of one tray. 1100-Sheet Feeder Consists of two trays. Finisher-AB1 Staples output sheets. Table Adapter A small table to load a smart card reader. This is installed on the right side of the machine.
13 Appendix ESC/P-K Emulation This section describes how to use ESC/P-K emulation. Emulation This section describes the printer language emulations available on the machine. Print data conforms to certain rules (grammars). These rules (grammars) are called printer languages. The machine supports two types of printer languages: a page description language, which is used to create images on a page-by-page basis, and an emulation, which is used to achieve the print results similar to those of other printers.
ESC/P-K Emulation Interface-dependent You can set a printer language for each host interface by using Dell Printer Configuration Web Tool. The machine switches to a printer language corresponding to the host interface that received data. Fonts This section explains the fonts used for emulation.
13 Appendix ESC/P-K Emulation Print Features Multiple-Up The Multiple-Up feature reduces the size of multiple-sheet documents and prints them on a single sheet of paper. The Multiple-Up feature can be used in the ESC/P-K emulation mode. In the ESC/P-K mode, 2 Up can be used. Form Overlay In the ESC/P-K mode, you can register an original form on the machine, and overprint the form on a printout. The form to be used for overlaying can be specified on the control panel.
ESC/P-K Emulation ESC/P-K Emulation Settings The following tables show the basic and extended settings that can be configured on the ESC/P-K emulation mode menu. Basic Settings Setting Item Item Number Value Output color 5 Sets the output color. [0] (Default) : Color [1] : Monochrome Paper tray 3 Sets the paper tray to be used for printing.
13 Appendix Setting Item Item Number Value Orientation 19 Sets the orientation of paper. [0] (Default) : Portrait [1] : Landscape Paper size 2 Sets the size of paper to be printed. This setting can be made only when [Paper Tray] is set to [Auto] or [Tray 5]. This setting can be configured only for cut sheets. [4] : A4 [5] : A5 [15] : B5 [21] : 8.5 x 14 [22] : 8.5 x 13 [23] : 8.5 x 11 [0] : Postcard Note • If [Paper Tray] is set to Trays 1 to 4, [Paper Size] cannot be set.
ESC/P-K Emulation Setting Item Item Number Reduce/Enlarge 54 (Reduce/ Enlarge mode) Value Sets the print magnification. [0] (Default) : Preset % [1] : Variable % [2] : Fit to Cut Sheet [Preset %] is a magnification automatically calculated based on [Original Size] and [Paper Size], and reduces/enlarges the printable area of the document to fit in the printable area of the output paper. Therefore, when the size of the document and the output paper are the same, the ratio will be 100%.
13 Appendix Setting Item Print control Item Number 51 (Blank sheet output) Value Sets whether to print blank pages if included in the document. [0] (Default) : Off [1] : On Note • Even when [Off] is selected, blank pages are printed if they are spaces created with user-defined characters or images in white color. • When [Off] is selected for this feature and 2 Up or 2 sided printing is specified, blank pages are not printed. 52 (Character print area) Extends the position of the right margin.
ESC/P-K Emulation Setting Item Position adjustment Escape sequence Form overlay Item Number Value 15 (Vertical position adjustment) Adjusts the printing position vertically or horizontally, and changes the positions of the margins. [0] (Default) : Off [1-500] : -250 to +250 mm 16 (Horizontal position adjustment) Note • Data outside the printable area is not printed regardless of the adjustment of the print position.
13 Appendix Setting Item Item Number Number of sets Value 74 Sets the method of specifying the number of print sets. [0] : Protocol [1] : Panel [2] (Default) : Command Magnification Table Preset % Document Size Paper Size A3 A4 A5 B4 B5 11 x 17" 8.5 x 14" 8.5 x 13" 8.
ESC/P-K Emulation Preset % (2-Up Printing) Document Size Paper Size A3/2 A4/2 A5/2 B4/2 B5/2 11 x 17" /2 8.5 x 14" /2 8.5 x 13" /2 8.
13 Appendix Fit to Cut Sheet Document Size Paper Size A3 A4 A5 B4 B5 11 x 17" 8.5 x 14" 8.5 x 13" 8.
ESC/P-K Emulation Fit to Cut Sheet (When 2 Up is specified) Document Size Paper Size A3/2 A4/2 A5/2 B4/2 B5/2 11 x 17" /2 8.5 x 14" /2 8.5 x 13" /2 8.
13 Appendix Paper Size and Number of Printable Characters When the paper feed position is 22 mm Paper Size Portrait Landscape Characters Lines Characters Lines A4 79 63 113 42 B5 68 53 97 35 A5 54 42 79 27 Postcard 35 30 54 19 8.5 x 14" 81 76 136 43 8.5 x 13" 81 70 126 43 8.5 x 11" 81 58 106 43 When the paper feed position is 8.
ESC/P-K Emulation Fit to Cut Sheet Paper Size Note Portrait Landscape Characters Lines Characters Lines A4 82 70 116 49 B5 71 60 101 42 A5 58 49 82 34 Postcard 39 34 58 23 8.5 x 14" 85 84 140 51 8.5 x 13" 85 78 130 51 8.5 x 11" 85 66 110 51 • The values are based on 10-cpi character pitch and 6-lpi line pitch. • Some paper sizes may not be available depending on your hardware configuration.
13 Appendix PDF Direct Print PDF Direct Print is a feature that prints PDF files by directly using the lpr command instead of a print driver. When this feature is used, the following items will be printed based on the settings of [PDF] under [Print Mode].
PDF Direct Print Setting Item Layout Item Number 405 Value Sets the layout for printing. Note • This item can be set when [PDF Bridge] is selected for [Print Processing Mode]. [0] (Default) : Auto % [1] : Booklet [2] : 2-up [3] : 4-up [4] : 100% (size-by-size) The [Auto %] setting automatically calculates the largest magnification possible to fit to the output paper size.
13 Appendix PCL Emulation Emulation This section describes the printer language emulations available on the machine. Print data conforms to certain rules (grammars). These rules (grammars) are called printer languages. The machine supports two types of printer languages: a page description language, which is used to create images on a page-by-page basis, and an emulation, which is used to achieve the print results similar to those of other printers.
PCL Emulation Fonts Available fonts The following fonts can be used for PCL emulation: Alphanumeric fonts • CG Times • Univers Bold Condensed • CG Times Italic • Univers Bold Condensed Italic • CG Times Bold • Antique Olive • CG Times Italic Bold • Antique Olive Italic • Univers Medium • Antique Olive Bold • Univers Medium Italic • CG Omega • Univers Bold • CG Omega Italic • Univers Bold Italic • CG Omega Bold • Univers Medium Condensed • CG Omega Bold Italic • Univers Medium Condensed It
13 Appendix • Line Printer • ITC Avant Garde Book Oblique • Times Roman • ITC Avant Garde Demi • Times Italic • ITC Avant Garde Demi Oblique • Times Bold • ITC Zapf Chancery Medium Italic • Times Bold Italic • ITC Zapf Dingbats • Helvetica • OCR-B Font Caching To ensure hi-speed printing, outline fonts of up to a certain size are cached. Outline fonts are converted into bitmap data temporarily and then printed. To minimize this processing time, the processed bitmap data is saved in the memory.
PCL Emulation PCL Settings List The following table describes the parameters that can be set with the mode menu. Parameter Paper tray Item No. 201 Value Sets the paper tray to be used for printing. [0] (Default) : Auto [1] : Tray 1 [2] : Tray 2 [3] : Tray 3 [4] : Tray 4 [5] : Tray 5 Note • When Trays 1 to 4 is selected, the paper size is determined by the size of paper loaded in the tray, and thus [Paper Size] cannot be set.
13 Appendix 500 Parameter Item No.
PCL Emulation Parameter Item No. Value Symbol set 208 [0] (Default) : Roman 8 [1] : ISO 8859-1 Latin 1 [2] : ISO 8859-2 Latin 2 [3] : ISO 8859-9 Latin 5 [4] : ISO 8859-10 Latin 6 [5] : PC-8 [6] : PC-8 DN [7] : PC-775 [8] : PC-850 [9] : PC-852 [10]: PC-1004 (OS/2) [11]: PC Turkish [12]: Windows 3.1 Latin 1 [13]: Windows 3.1 Latin 2 [14]: Windows 3.1 Latin 5 [15]: DeskTop [16]: PS Text [17]: MC Text Font size 209 Specifies the point size of a font in 25 increments.
13 Appendix Parameter Item No. Binding 217 Sets binding when printing 2 sided. You can select [LEF] or [SEF] for 2 sided printing. Select according to the edge to be bound. Unifies the leading direction of the image on the front and rear sides of the paper at the long edge of the paper for LEF and at the short edge of the paper for SEF. [0] (Default) : LEF [1] : SEF Line termination 218 Sets line termination processing.
HP-GL/2 Emulation HP-GL/2 Emulation Emulation This section describes the printer language emulations available on the machine. Print data conforms to certain rules (grammars). These rules (grammars) are called printer languages. The machine supports two types of printer languages: a page description language, which is used to create images on a page-by-page basis, and an emulation, which is used to achieve the print results similar to those of other printers.
13 Appendix Font Caching To ensure hi-speed printing, outline fonts of up to a certain size are cached. Outline fonts are converted into bitmap data temporarily and then printed. To minimize this processing time, the processed bitmap data is saved in the memory. This process is called font caching. The saved bitmap data is deleted when you turn the machine off or reset it. For the PCL emulation mode, data other than that being processed is not saved.
HP-GL/2 Emulation Paper Margin The paper size is set to A sizes by factory default. If the print data is larger than the active coordinates area, the machine prints the data on the next larger A series paper (in this case, the next larger size of A5 is A4). When you set the paper margins, however, the active coordinates area is determined by subtracting the area set in paper margins from the active coordinates area obtained in the area determination mode.
13 Appendix Parameter Paper size Item No. Value 102 Sets the default paper size. Only available when [Paper tray] is set to [Auto] or [Tray 5]. Only cut sheet can be set. [4] (Default*) : A4 [5] : A5 [15] : B5 [99] : Auto [101] (Default*) : A Size Note • When Trays 1 to 4 is selected, [Paper size] cannot be set. The paper size loaded in the specified tray is displayed.
HP-GL/2 Emulation Parameter Item No. Value 2 sided printing 110 Sets 2 sided printing. [0] (Default) : None [1] : Head to head [2] : Head to toe Alphanumeric fonts 112 Sets the font for single-byte characters. Position adjustment For more information on fonts, refer to "Internal Fonts" (P.477).
13 Appendix Parameter Print control Item No. Value 159 (Scaling) Sets whether the original size is enlarged or reduced so that the document size fits the paper size. [0] : OFF [1] (Default) : ON 160 (Scaling mode) Selects the document size for auto scaling: A series paper (A0, A1, A2, A3, A4, and A6) or the active coordinate area which is determined accordance with the setting selected in [Area Determination Mode].
HP-GL/2 Emulation Parameter Pen attributes Item No. Value 800-815 (Pen width) (No. 0-No.15) Set the width (thickness of the line) of the 16 pens (No. 00 to 15). You can set the width from 0.0 to 25.5 mm in 0.1 mm increments. No. 00 denotes Item No. 800. [0] - [255] (Default: 3) : 0 to 25.5 mm Note • If the image is reduced by concern with the relationship between [Document size] and [Paper size] settings, the pen width is reduced accordingly to 0.1 mm at the smallest.
13 Appendix Parameter Pen attributes Item No. Value 900-915 (Pen intersects) (No. 0-No.15) Set the process for when pens' lines intersect for 16 pens (No. 00 to 15). No. 00 denotes Item No. 900. [0] (Default) : None [1] : Intersect [2] : Round [3] : Cut [None] [Intersect] [Round] [Cut] Note • [None] is suitable for drafts because it takes shortest processing time. • If a symbol is set by symbol command, the link process is not executed.
HP-GL/2 Emulation Paper Defines a size same as the paper size as the hard clip area. However, the area that allows actual printing is within the printable area. The hard clip area can be set either with HP-GL emulation mode settings or by the specified hard clip command "&I". The following coordinate values present an example of when the origin is set at the lower left (Auto Layout in HP-GL/2) of A3 sheet.
13 Appendix Width YU Top-right X, Top-right Y Short-side Height Long-side Physical paper size XR Printable Area Bottom-left X, Bottom-left Y (0, 0) Paper size Paper Length (1/7200 inch) X Axis Y Axis Width Height Coordinate Value (1/7200 inch) Margin Printable Area Bottom left X Bottom left Y Long Side Short Side Top-right Edge Topright X XR YU A4 59508 84168 1260 1260 56988 81648 58248 82908 1260 1260 A5 41940 59508 1260 1260 39420 56988 40680 58248 1260 1260 B5
HP-GL/2 Emulation Auto Layout This section explains Auto Layout. What is Auto Layout? Auto Layout is a function that evaluates document size using the HP-GL data entered from a host system and enlarges or reduces the document size corresponding to the paper size so that data plotted is placed in the center of the paper. Using the Auto Scaling/Auto Layout function enables you to print a document in the HP-GL mode without concern for document size and origin position.
13 Appendix • IW The area specified by the last IW command in the data becomes the active coordinates area. If there are no IW commands in the data, the active coordinates area is determined by Adapted. • IP The coordinates encompassing all areas specified by IP commands in the data becomes the active coordinates area. If there are no IP commands in the data, the active coordinates area is determined by Adapted.
HP-GL/2 Emulation • If it is a Paper Size Set the document size from the obtained active coordinates area and the origin point setting. The document size can be selected from six sizes of A series paper (A0, A1, A2, A3, A4, or A5). How to Determine Document Size The document size is determined by comparing with the hard clip area of each paper size based on the active coordinates area obtained in the scaling mode, paper margin, and area determination mode.
13 Appendix 3) The value set in paper margins (10 mm = 400 plotter units) is subtracted from the active coordinates area obtained in step 2. The active coordinates area obtained in step 3 is -8074,-5613,8074,5613. 4) As the active coordinates area obtained in step 3 exceeds the A4 size and is A3 size, the document size is determined to be A3.
HP-GL/2 Emulation If the Document Size is Auto and the Scaling Mode is Paper Size The hard clip setting is inactive. The hard clip area is always the paper's hard clip area. • If the document size = paper size, it plots at the same scale (100%). • If the document size > paper size, it plots at a reduced scale. • If the document size < paper size, it plots at the same scale (100%).
13 Appendix Examples of Combinations of Each Function The following are examples showing the print results that can be achieved by combining various functions.
HP-GL/2 Emulation Document: Auto, Coordinate Origin: 0 Degrees, Scaling Mode: Active Coordinate Area, Scaling: OFF Print Area Active Coordinate Area determined by entered data Paper Size 519
13 Appendix Notes and Restrictions This section describes the notes and restrictions to observe when using the machine. Notes and Restrictions on the Use of the Machine Notes on Switching Off the Main Power and Power Power off processing is performed internally on the machine for a while after the power is switched off. Therefore, do not switch the main power off immediately after switching the power off.
Notes and Restrictions USB Memory Slot on the Control Panel • Insert a USB memory device directly into the USB memory slot on the control panel. If you connect a USB memory device via a USB cable, the operation is not guaranteed. • To connect a USB memory device via a USB cable, use the USB 2.0 interface connector on the rear of the left side of the machine. Stored Programming • The following features and operations cannot be registered on a stored program.
13 Appendix Power Source • The machine has the power switch and the main power switch. While the power switch is off, the machine does not operate. • While the power switch is off, the machine does not receive faxes. Output Color When you select [Auto Detect] in [Output Color] for a copy job or select [Color] in [Output Color] for a print job, the machine may consume yellow, magenta, and cyan toner cartridges and drum cartridges even when your document is black and white.
Notes and Restrictions PostScript Driver Some options such as Poster (Photo Enlargement) are not supported by the PostScript driver. With the Pages Per Sheet (N-Up) feature, you can specify 2, 4, 6, 9, or 16 pages up, and with or without frame borders.
13 Appendix Meter Counts for 2 Sided Printing When printing 2 sided, depending on the application being used, blank sheets can be inserted automatically to adjust pages. These blank sheets inserted by the application also are counted by the meter. PDF Direct Print PDF Direct Print supports Adobe PDF 1.6. However, note the followings: - It may take long to output a PDF file, for the rendering processing is complicated.
Notes and Restrictions Using Network Scan Driver and Stored File Manager 3 Simultaneously You cannot use both the Network Scan Driver and Stored File Manager 3 on a single computer to connect to the machine. A maximum of three computers using either the Network Scan Driver or Stored File Manager 3 may retrieve files simultaneously from one machine. Using TIFF Files The TIFF files created by Stored File Manager 3 are compressed into the MMR, MH, JBIG, or JPEG format.
13 Appendix Network Reference on SMB Environment • If you configure more than 256 shared resources other than shared folders (such as shared printers) when using Windows 2000, Windows XP, Windows Server 2003, Windows Vista, or Windows 7, shared resources other than shared folders may be displayed in the shared folder list. • Names such as workgroup names, server names, and shared names on the network may not be displayed alphabetically on the list.
Notes and Restrictions • The orientation of a preview image is the same as the orientation in which the machine scanned the image. The orientation may not match that of the image displayed in the viewer of your computer. • If you cancel the scanning of a document by pressing the button on the control panel or the [Delete] button in the touch screen, selecting [Preview] may not display all the scanned files.
13 Appendix Features Supported by F Code Communication F Code communication supports the following features: the Send Fax - Remote Folder, Secure Polling, Store File - Local Folder, Relay Broadcast, and Remote Relay Broadcast features.
Notes and Restrictions Setting the System Environment for E-mail Service To send or receive e-mail, the system environment of the machine must be set for the E-mail service. Set up the system environment such as SMTP, POP3, and DNS servers, as required. Notes on Security E-mail uses the Internet, which is a network connecting computers worldwide, as its transmission path.
13 Appendix Notes and Restrictions when Connecting with Internet Service Provider This section describes notes and restrictions to observe when using features that transmit emails using an Internet service provider (ISP). The features related to e-mail are as follows: • E-mail • E-mail Notification Service • Print E-mail Notes and Restrictions on Accessing ISP Observe the following notes and restrictions when connecting the machine to ISP: • Dial-up connection is not supported.
Notes and Restrictions Encryption communication (SSL) Note : not supported • IMAP4 is not supported. IP Address Settings The machine does not support a global IP address. Be sure to use the machine in an environment using IP masquerade. • Operating with fixed address Register the machine's IP address on a router or a server managing IP addresses for domain control servers. • Operating with DHCP Setting is not required.
13 Appendix Jobs can/cannot be executed during interruption are as follows: Job Instruction from the Control Panel*1 Job Execution Required O Required*3 O Printing of a document*4 instructed from the button > [Secure Print Jobs & More] Required O Fax transmission, Broadcast Send Required O Store for Poling Required O Required*3 O Required O Not required ∆ Required O Job Copy Print Printing of a document*2 instructed from a client computer Fax Incoming Fax Print Printi
Notes and Restrictions Notes and Restrictions on Folders Printing Scan Files When you print files in a folder such as the following, it may take long to output the first page: - Files with multiple pages - Files with colors or saved in high resolution Retrieving Files in Folder from Dell Printer Configuration Web Tool • Files in a folder can be retrieved in PDF format from Dell Printer Configuration Web Tool, but PDF files that are encrypted or with signature attached cannot be retrieved from Dell Printer
13 Appendix Dell Printer Configuration Web Tool • When [CSRF Protection] feature is enabled, Dell Printer Configuration Web Tool may become inaccessible depending on your browser type, web browser usage situation, and the network environment. In such a case, try to access Dell Printer Configuration Web Tool from other computer. Be sure to consult your System Administrator before disabling the feature.
Notes and Restrictions Addresses Registered on Job Flows If you specify a speed dial or an address registered on the Address Book when creating a job flow on the machine, any subsequent change of the number or address on the Address Book is not reflected on the job flow created. To transmit to the changed address, you must directly correct the address registered on the job flow.
13 Appendix Notes and Restrictions for Using SMB This section describes notes and restrictions to observe when using SMB. Configuration on the Machine • IP addresses are managed for the entire system. Configure the settings only after consulting your network administrator. • The setting of subnet mask and gateway addresses may be required depending on the network environment. Consult your network administrator and configure the required settings.
Notes and Restrictions Note • When the print data exceeds the receivable size, some computers may immediately re-transmit the print data. In this case, the computer appears to be not operating. Remedy this problem by canceling the print data transmission from the computer. • When [Receiving Buffer - SMB] is set to [No Spooling] When the machine receives a print request from a computer, the machine cannot accept print requests from any other computers.
13 Appendix • When setting the network such as IP addresses with a host used under the Network Information Service (NIS), consult your NIS administrator. Turning Off the Machine Check the following points when turning off the machine: • When [Receiving Buffer - LPD] is set to [Spool to Memory] All print data spooled within the machine memory, including the data which is being printed, is erased. The print data does not remain when the machine is turned on again.
Notes and Restrictions Printer names are changed according to the following rules: • Names of 31 characters or less Adds a number to the end of the printer name. If the same printer name with the number added already exists on the network, increases the added number by one. • Names of 32 characters Changes the last character of the printer name to a number.
13 Appendix - Windows 8 - Windows Server 2008 - Windows Server 2008 R2 • IPv6 does not support the following protocols: - NetWare IP - UPnP Discovery • Some features of SMB are not supported (If you attempt to use services with a NetBIOS name, communication may not be available in some environment). • IPv6-in-IPv4-tunneling in the machine itself is not supported. Note • If [IP Mode] is set to [IPv6 Mode], the IPv6-inIPv4-tunneling cannot be performed.
Notes and Restrictions • When the Scan to PC (FTP) service is used, only ASCII characters can be used for file names. • In the following cases, since the addresses may not be recognized as those of the same machine, the lpq command (for status check) and the lprm command (for canceling) may not be available for LPD print jobs.
13 Appendix Using the Telephone This section describes how to use an external telephone connected to the machine with the Fax feature. Placing a Call The following describes how to place a call using the external telephone. To place a call, the following two methods can be used: • Dialing with the receiver lifted (off-hook dialing) • Dialing with the receiver resting in the cradle (on-hook dialing) Off-hook Dialing The following describes how to place a call with off-hook dialing.
Using the Telephone On-hook Dialing The following describes how to place a call with on-hook dialing. When placing a call, we recommend that you turn the line monitor volume to "Loud". The volume of the line monitor can be changed in the System Administration mode. For more information on how to change the volume, refer to "Line Monitor Volume" (P.133). By factory default, the volume is set to [Normal]. 1 On the [Home] screen, select [Fax].
13 Appendix Activity Report You can print activity reports to check whether a transmission is successfully completed or not. In the report, a remote terminal name and a result or a status of each operation are recorded by outgoing and incoming transmission. For information on how to print the activity report, refer to "Print Reports" (P.95). Item Description No. The serial numbers for transmissions is shown. Doc.
Activity Report Item Pages Description "-" is shown when the number of pages is 0. Transmitting The number printed on the left side of the slash "/" indicates the number of pages that were successfully transmitted. The number printed on the right side of the slash "/" indicates the number of total pages. In Batch Send, the number of total pages is not shown. Receiving/Polling The number of pages that the machine successfully received is shown.
13 Appendix Item Status Description The result of the operation is indicated. Completed : The operation ended normally. Busy : The recipient is busy or did not answer. Auto Send : The document is being re-sent and the set resend times has not been exceeded. Canceled : The communication was terminated. Check Remote Station : An error caused by the recipient or the line during communication.
Index Index Numerics ART IV, ESC/P, 201H Form Memory .......................179 Audio Tones................................................................132 1000BASE-T............................................................... 263 Auditron Mode ...........................................................238 100BASE-TX .............................................................. 263 Auditron Report..........................................................102 10BASE-T............................
Broadcast Checkbox on 1st Tab................................ 195 Copy Control ..............................................................155 Broadcast Report ........................................................ 103 Copy Defaults .............................................................151 Broadcast/Multi-Poll Report...................................... 140 Copy Output...............................................................154 Bypass Proxy Server.....................................
Index DNS ............................................................................ 281 EtherTalk ........................................................... 160, 277 document cover............................................................ 80 Expiration Date for Files in Folder............................208 document feeder ........................................................ 461 Express Code ................................................................93 Document Feeder Rollers...........
G3 Line 1 - Fax ID..................................................... 201 IPv4 Gateway Address ................................................164 General Shared Folder ............................................... 326 IPv4 IP Filter ...............................................................164 Generation of URL Link............................................ 192 IPv4 Subnet Mask .......................................................164 Given Name ...........................................
Index Local Name ................................................................ 200 memory .......................................................................468 Local Terminal Information...................................... 200 Memory Full Procedure.............................155, 190, 198 local user..................................................................... 316 messages ......................................................................390 login ................................
P power consumption ....................................................469 Power on Self Test ......................................................141 Pages per Side............................................................. 154 Power Saver Mode ........................................................21 paper color .................................................................. 135 Power Saver Timers ....................................................131 paper guides...........................
Index Receiving Buffer - USB .............................................. 180 Scan File Transfer Report ..........................................140 Receiving Paper Size .................................................. 197 Scan Reports .................................................................97 receiving protocol....................................................... 284 Scan Service Settings..................................................186 Reconfirm E-mail Recipient..................
SMTP Server Settings................................................ 168 Thumbnail - Outgoing E-mail ...................................187 SNMP ......................................................................... 160 Thumbnail - Scan to PC ............................................187 SNMP port ................................................................. 295 TIFF / JPEG Settings List ............................................97 SOAP ......................................................
Index Use of Smart Card ..................................................... 246 W User Account Billing Information............................. 110 User Authentication .................................................. 343 warm-up time..............................................................468 User Details Setup ..................................................... 246 Web Applications - Enable File Printing ..................214 User ID ........................................................
w ww.d e ll . co m | d e ll .
