User‘s Guide Dell C7016H Regulatory model: C7016Hf
NOTE: A NOTE indicates important information that helps you make better use of your computer. CAUTION: A CAUTION indicates potential damage to hardware or loss of data if instructions are not followed. WARNING: A WARNING indicates a potential for property damage, personal injury, or death. © 2016 Dell Inc. All rights reserved. Information in this document is subject to change without notice. Reproduction of these materials in any manner whatsoever without the written permission of Dell Inc.
Contents About Your Monitor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 Package Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 Product Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 Remote Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 Identifying Parts and Controls . . . . . . . . .
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48 Self-Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48 Built-in Diagnostics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49 Common Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .50 Product-Specific Problems . . . . . . . . . . . . .
About Your Monitor Package Contents Your monitor ships with all the components shown below. Ensure that you have received all the components and Contact Dell if anything is missing. NOTE: Some items may be optional and may not ship with your monitor. Some features or media may not be available in certain countries.
• USB upstream cable (enables the USB ports on the monitor) • Drivers and Documentation media • Quick Setup Guide • Safety and Regulatory Information Product Features The Dell C7016H flat-panel display has an active matrix, Thin-Film Transistor, Liquid Crystal Display and LED backlight. The monitor’s features include: • C7016H: 176.563 cm (69.513 inches) diagonal viewable image size, 1920 x 1080 resolution, plus full-screen support for lower resolutions.
Remote Control 3. Up Press to move the selection up in OSD menu. 4. Left Press to move the selection left in OSD menu. 5. Down Press to move the selection down in OSD menu. 6. Menu Press to turn on the OSD menu. 7. Brightness Press to decrease the Brightness. 8. Volume Press to decrease the Volume. 9. MUTE Press to turn the mute function on/off. 10.Preset Modes Display information about Preset Modes. 11. Right Press to move the selection right in OSD menu. 12. OK Confirm an entry or selection. 13.
Inserting the batteries in the remote control The remote control is powered by two 1.5V AAA batteries. To install or replace batteries: 1. Press and then slide the cover to open it. 2. Align the batteries according to the (+) and (–) indications inside the battery compartment. 3. Replace the cover. CAUTION: The incorrect use of batteries can result in leaks or bursting.
Operating range of the remote control Point the top of the remote control toward the LCD monitor’s remote sensor during button operation. Use the remote control within a distance of about 8 m from remote control sensor or at a horizontal and vertical angle of within 15° within a distance of about 5.6 m.
Identifying Parts and Controls Front View 1 IR Lens (with LED indicator) 2 Function buttons (For more information, see Operating the Monitor) 3 Power On/Off button (with LED indicator) Back View 10 About Your Monitor
Label Description Use 1 Screw Hole For Accessory mounting. 2 Wire Saddle hole Accessory wire saddles placement. 3 To mount the monitor. 4 VESA mounting holes (400 mm) Connector label Indicate the connector type. 5 Regulatory rating label Lists the regulatory approvals. 6 Barcode serial number label Refer to this label if you need to contact Dell for technical support. 7 AC power connector Connect the monitor power cable.
5 DisplayPort connector Connect your computer with DP cable. 6 HDMI (MHL) connector Connect your computer with HDMI cable. Connect your MHL devices with MHL cable. 7 8 USB Down Stream Port Connect your USB devices. (Power Charging Port) This USB port supports BC 1.2 compliance charging devices, at 1.5A (power capability 2A max) for fast charging. USB Down Stream Port Connect your USB devices. 9 USB upstream port Connect the USB cable that came with your monitor to the computer.
The OSD will only function in the normal operation mode. When any button except power button is pressed in Active-off mode, the following messages will be displayed: Activate the computer and monitor to gain access to the OSD. NOTE: The Dell C7016H monitor is ENERGY STAR®-compliant. * Zero-power consumption in OFF mode can only be achieved by disconnecting the main cable from the monitor. ** Maximum power consumption with max luminance and contrast.
Pin Assignments RS232 connector Pin Number Monitor Side of the 9-pin Side Signal Cable 1 2 RX 3 TX 4 5 GND 6 7 Not Used 8 Not Used 9 14 About Your Monitor
VGA connector Pin Number Monitor Side of the 15-pin Side Signal Cable 1 Video-Red 2 Video-Green 3 Video-Blue 4 GND 5 Self-test 6 GND-R 7 GND-G 8 GND-B 9 DDC +5 V 10 GND-sync 11 GND 12 DDC data 13 H-sync 14 V-sync 15 DDC clock About Your Monitor 15
DisplayPort Connector Pin Number 20-pin Side of the Connected Signal Cable 1 ML0(p) 2 GND 3 ML0(n) 4 ML1(p) 5 GND 6 ML1(n) 7 ML2(p) 8 GND 9 ML2(n) 10 ML3(p) 11 GND 12 ML3(n) 13 GND 14 GND 15 AUX(p) 16 GND 17 AUX(n) 18 HPD 19 DP_PWR_Return 20 +3.
HDMI Connector Pin Number 19-pin Side of the Connected Signal Cable 1 TMDS DATA 2+ 2 TMDS DATA 2 SHIELD 3 TMDS DATA 2- 4 TMDS DATA 1+ 5 TMDS DATA 1 SHIELD 6 TMDS DATA 1- 7 TMDS DATA 0+ 8 TMDS DATA 0 SHIELD 9 TMDS DATA 0- 10 TMDS CLOCK+ 11 TMDS CLOCK SHIELD 12 TMDS CLOCK- 13 CEC 14 Reserved (N.C.
MHL Connector Pin Number 19-pin Side of the Connected Signal Cable 1 TMDS DATA 2+ 2 TMDS DATA 2 SHIELD 3 TMDS DATA 2- 4 TMDS DATA 1+ 5 GND 6 TMDS DATA 1- 7 MHL+ 8 TMDS DATA 0 SHIELD 9 MHL- 10 TMDS CLOCK+ 11 GND 12 TMDS CLOCK- 13 CEC 14 Reserved (N.C.
Universal Serial Bus (USB) Interface This section gives you information about the USB ports that are available on the monitor. NOTE: This monitor supports High-Speed Certified USB 2.0 interface. Transfer Speed Data Rate High speed 480 Mbps Full speed 12 Mbps Low speed 1.5 Mbps NOTE : Up to 1.5A (power capability 2A max) on USB downstream port (port with lightning icon) with BC1.2 compliance devices.
Pin Number 4-pin Side of the Connector 1 VCC 2 DMD 3 DPD 4 GND USB Ports • 1 upstream • 3 downstream • Power Charging Port- the lower one of two USB ports on left side (port with lightning icon) ; supports fast current charging capability if the device is BC1.2 compatible. NOTE: USB 2.0 functionality requires a USB 2.0-capable computer. NOTE: The monitor’s USB interface works only when the monitor is On or in the power-save mode.
Viewing angle: Horizontal 176° typical Vertical 176° typical Luminance output 400 cd/m² (typical) Contrast ratio 4000 to 1 (typical) Faceplate coating Antiglare with hard-coating 2H Backlight LED light bar system Response Time 8 ms typical (gray to gray) Color Depth 1.07 billion colors Color Gamut 86 % (typical) * * C7016H color gamut (typical) is based on CIE1976 (86 %) and CIE1931 (72 %) test standards.
Preset Display Modes The following table lists the preset modes for which Dell guarantees image size and centering: Horizontal Frequency (kHz) Vertical Frequency (Hz) Pixel Clock (MHz) Sync Polarity (Horizontal/ Vertical) VESA, 720 x 400 31.5 70.8 28.3 -/+ VESA, 640 x 480 31.5 59.9 25.2 -/- VESA, 640 x 480 37.5 75.0 31.5 -/- VESA, 800 x 600 37.9 60.3 40.0 +/+ VESA, 800 x 600 46.9 75.0 49.5 +/+ VESA, 1024 x 768 48.4 60.0 65.0 -/- VESA, 1024 x 768 60.0 75.0 78.
Physical Characteristics The following table lists the monitor's physical characteristics: Model Number C7016H Connector type 15-pin D-subminiature (Black connector) DP, Black connector HDMI (MHL) VGA DisplayPort (cable not included) HDMI (MHL) Signal cable type Dimensions: Height 920.62 mm (36.24 inches) Width 1584.22 mm (62.37 inches) Depth Weight: 79.1 mm (3.11 inches) Weight with packaging 58.2 kg (128.0 lb) Weight (For wall mount or VESA mount considerations - no cables) 39.0 kg (85.
LCD Monitor Quality & Pixel Policy During the LCD Monitor manufacturing process, it is not uncommon for one or more pixels to become fixed in an unchanging state. The visible result is a fixed pixel that appears as an extremely tiny dark or bright discolored spot. When the pixel remains permanently lit, it is known as a “bright dot.” When the pixel remains black, it is known as a “dark dot.” In almost every case, these fixed pixels are hard to see and do not detract from display quality or usability.
Setting Up the Monitor Connecting Your Monitor WARNING: Before you begin any of the procedures in this section, follow the Safety Instructions. To connect your monitor to the computer: 1. Turn off your computer and disconnect the power cable. 2. Connect the VGA / DP / HDMI / MHL cable to the corresponding video port on the back of your computer.
Connecting HDMI cable Connecting MHL cable 26 Setting Up the Monitor
Connecting USB cable After you have completed connecting the VGA / DP / HDMI / MHL cable, follow the procedures below to connect the USB cable to the computer and complete your monitor setup: 1. Connect the upstream USB port (cable supplied) to an appropriate USB port on your computer. (See Side view for details.) 2. Connect the USB peripherals to the downstream USB ports on the monitor. 3. Plug the power cables for your computer and monitor into a nearby outlet. 4. Turn on the monitor and the computer.
Wall Mounting (Screw dimension: M8 x 20 ~ 50 mm). Refer INSTALLATION INSTRUCTIONS to that come with RLT2 Wall Mount kit and the VESA-compatible base mounting kit (400 x 400 mm distance). 1. 2. 3. 4. Install Wall Plate to Wall. Place the monitor panel on a soft cloth or cushion on a stable flat table Attach the mounting brackets from the wall mounting kit to the monitor. Install Display to Wall Plate. For more information, see the Wall Mount provider website located at http: //www.milestone.
Operating the Monitor Power On the Monitor Press the button to turn on the monitor. Using the Front-Panel Controls Use the keys on the front of the monitor to adjust the image settings. Front-Panel Keys Description A Preset modes Use the Preset modes key to choose from a list of preset color modes. See Using the OSD Menu. Use the Volume key to direct access to the "Volume" control menu. B Volume Use the Menu key to open the on-screen display (OSD).
B Down C Use the Down key to adjust (decrease ranges) items in the OSD menu. Use the OK key to confirm your selection. OK D Use the Back key to go back to the previous menu. Back Using the On-Screen Display (OSD) Menu Accessing the Menu System NOTE: If you change the settings and then either proceed to another menu or exit the OSD menu, the monitor automatically saves those changes. The changes are also saved if you change the settings and then wait for the OSD menu to disappear. 1.
2. Press the and buttons to toggle between options in the Menu. As you move from one icon to another, the option name is highlighted. 3. To select the highlighted item on the menu press the button again. 4. Press the and buttons to select the desired parameter. 5. Press the button to enter the slide bar and then use the or buttons, according to the indicators on the menu, to make your changes. 6.
Auto Adjust Use this key to activate automatic setup and adjust menu. The following dialog appears on a black screen as the monitor self-adjusts to the current input: Auto Adjustment allows the monitor to self-adjust to the incoming video signal. After using Auto Adjustment, you can further tune your monitor by using the Pixel Clock (Coarse) and Phase (Fine) controls under Display. NOTE: Auto Adjust does not occur if you press the button while there are no active video input signals or attached cables.
Input Source Use the Input Source menu to select between different video signals that may be connected to your monitor. Auto Select Select Auto Select to scan for available input signals. VGA Select VGA input when you are using the analog (VGA) connector. Push to select the VGA input source. DP Select DP input when you are using the DP connector. Push to select the DP input source. Select HDMI/MHL 1 or HDMI/MHL 2 input when you are using the HDMI/MHL 1 or HDMI/MHL 2 connector.
Color Use the Color menu to adjust the monitor's color settings. Input Color Format Allows you to set the video input mode to: • RGB: Select this option if your monitor is connected to a computer or DVD player using the DP adapter. • YPbPr: Select this option if your DVD player supports only YPbPr output.
Preset Modes Allows you to choose from a list of preset color modes. Reset Color tandard: Loads the monitor's default color settings. S This is the default preset mode. • Warm: Increases the color temperature. The screen appears warmer with a red/yellow tint. • Custom Color: Allows you to manually adjust the color settings. Press the and keys to adjust the Red, Green, and Blue values and create your own preset color mode. Resets your monitor's color settings to the factory defaults.
Display Use the Display menu to adjust the monitor's display settings. Aspect Ratio Adjusts the image ratio as Wide 16:9, 4:3, or 5:4. NOTE: Wide 16:9 adjustment is not required at maximum preset resolution 1920 x 1080 . Horizontal Position Use or the buttons to adjust image left and right. Minimum is '0' (-). Maximum is '100' (+). Vertical Position Use the or buttons to adjust image up and down. Minimum is '0' (-). Maximum is '100' (+).
Audio Volume Speaker Use the buttons to adjust the volume. Minimum is ‘0’ (-). Maximum is ‘100’ (+). Allows you to set the Audio Source mode to: • PC Audio • HDMI 1 (or HDMI 2) / DP Allows you to enable or disable Speaker function. Reset Audio Select this option to restore default display settings.
Energy Power Button LED Allows you to set the power LED indicator on or off during active to save energy. USB Allows you to enable or disable USB function during monitor standby mode. NOTE: USB ON/OFF under standby mode is only available when USB upstream cable unplugged. This option will be grey out when USB upstream cable plug in. Reset Energy Select this option to restore default Energy settings.
Menu Select this option to adjust the settings of the OSD such as, the languages of the OSD, the amount of time the menu remains on screen, and so on. Language Allows you to set the OSD display to one of eight languages: English, Spanish, French, German, Brazilian Portuguese, Russian, Simplified Chinese, or Japanese. Allows you to adjust the OSD background from opaque to transparent. Allows you to set the time for which the OSD remains active after you press a key on the monitor.
Personalize Selecting this option allows you to set two shortcut keys. Shortcut Key 1 User can select from "Preset Modes", "Brightness/Contrast", "Auto Adjust", "Input Source", "Aspect Ratio" “Volume” and set as shortcut key.
Shortcut Key 2 User can select from "Preset Modes", "Brightness/Contrast", "Auto Adjust", "Input Source" , "Aspect Ratio" , “Volume” and set as shortcut key. Reset Personalization Allows you to restore shortcut key to the default setting.
DDC/CI DDC/CI (Display Data Channel/Command Interface) allows a software on your computer to adjust the monitor display settings like the brightness, color balance etc. Enable (Default): Optimizes the performance of your monitor and provides a better customer experience. Disable: Disables the DDC/CI option and the following message appears on the screen. LCD Conditioning This feature will help reduce minor cases of image retention.
OSD Messages When the monitor does not support a particular resolution mode you will see the following message: This means that the monitor cannot synchronize with the signal that it is receiving from the computer. See Monitor Specifications for the horizontal and vertical frequency ranges addressable by this monitor. Recommended mode is 1920 x 1080. You will see the following message before the DDC/CI function is disabled.
If you press any button other than the power button, the following messages will appear depending on the selected input: If VGA or DP or HDMI (MHL)1 or HDMI (MHL)2 cable is not connected, a floating dialog box as shown below appears. The monitor will enter Power Save Mode after 5 minutes if left at this state.
See Solving Problems for more information.
Setting the Maximum Resolution For optimal display performance while using the Microsoft Windows operating systems, set the display resolution to 1920 x 1080 pixels by performing the following steps: In Windows Vista, Windows 7, Windows 8 or Windows 8.1: 1. For Windows 8 or Windows 8.1 only, select the Desktop tile to switch to classic desktop. 2. Right-click on the desktop and click Screen Resolution. 3. Click the dropdown list of the screen resolution and select 1920 x 1080. 4. Click OK. In Windows 10: 1.
If you have a Dell desktop or a Dell portable computer with Internet access 1. Go to http://www.dell.com/support, enter your service tag, and download the latest driver for your graphics 2. After installing the drivers for your graphics adapter, attempt to set the resolution to 1920 x 1080 again. NOTE: If you are unable to set the resolution to 1920 x 1080, please contact Dell to inquire about a graphics adapter that supports these resolutions.
Troubleshooting WARNING: Before you begin any of the procedures in this section, follow the Safety Instruction Self-Test Your monitor provides a self-test feature that allows you to check whether your monitor is functioning properly. If your monitor and computer are properly connected but the monitor screen remains dark, run the monitor self-test by performing the following steps: 1. Turn off both your computer and the monitor. 2. Unplug the video cables from the back of the computer.
Built-in Diagnostics Your monitor has a built-in diagnostic tool that helps you determine if the screen abnormality you are experiencing is an inherent problem with your monitor, or with your computer and video card. NOTE: You can run the built-in diagnostics only when the video cable is unplugged and the monitor is in self-test mode. To run the built-in diagnostics: 1. Ensure that the screen is clean (no dust particles on the surface of the screen). 2.
Common Problems The following table contains general information about common monitor problems you might encounter and the possible solutions. Common Symptoms What You Experience No Video/Power LED off No Video/Power LED on Poor Focus Shaky/Jittery Video No picture Possible Solutions • Ensure that the video cable connecting the monitor and the computer is properly connected and secure. • Verify that the power outlet is functioning properly using any other electrical equipment.
Remote control no working Can’t control LCD Monitor Missing Pixels LCD screen has spots • Cycle power on-off. • Pixel that is permanently off is a natural defect that can occur in LCD technology. For more information on Dell Monitor Quality and Pixel Policy, see Dell Support site at: http://www.dell.com/support/ monitors. Stuck-on Pixels LCD screen has bright • Cycle power on-off. spots • Pixel that is permanently off is a natural defect that can occur in LCD technology.
Synchronization Problems Safety-Related Issues Intermittent Problems Missing Color Wrong Color Image retention from a static image left on the monitor for a long period of time Screen is scrambled or • Reset the monitor to Factory appears torn Settings. • Perform Auto Adjust via OSD. • Adjust Phase and Pixel Clock controls via OSD. • Perform monitor self-test feature check to determine if the scrambled screen appears in self-test mode. • Check for bent or broken pins in the video cable connector.
NOTE: When choosing DP / HDMI (MHL)1 / HDMI (MHL)2 mode, the Auto Adjust function is not available. Product-Specific Problems Specific Symptoms What You Experience Screen image is too small Image is centered on • Check the Aspect Ratio setting in the screen, but does not Display OSD. fill entire viewing area • Reset the monitor to Factory Settings. OSD does not appear • Turn off the monitor, unplug the on the screen power cord, plug back, and then turn on the monitor.
Universal Serial Bus (USB) Specific Problems Common Symptoms What You Experience USB interface is not working High Speed USB 2.0 interface is slow. 54 Troubleshooting USB peripherals are not working Possible Solutions • Check that your monitor is turned ON. • Reconnect the upstream cable to your computer. • Reconnect the USB peripherals (downstream connector) • Switch off and then turn on the monitor again. • Reboot the computer.
Mobile High-Definition Link (MHL) Specific Problems Common Symptoms What You Experience Possible Solutions MHL interface is not working. • Re-connect the upstream cable Ensure your MHL cable and MHL device are MHL certified. • Check your MHL device is turned On. • Check your MHL device is not in Standby mode. • Check physical MHL cable connection is corresponding to input source selected on OSD Menu i.e., HDMI (MHL) .
Appendix Safety Instructions WARNING: Use of controls, adjustments, or procedures other than those specified in this documentation may result in exposure to shock, electrical hazards, and/or mechanical hazards. For information on safety instructions, see the Product Information Guide. FCC Notices (U.S. Only) and Other Regulatory Information For FCC notices and other regulatory information, see the regulatory compliance website located at www.dell.com\regulatory_compliance.
