Dell™ C7765dn Color Multifunction Printer Administrator Guide Regulatory Model: C7765dn
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Table of Contents Table of Contents 1 Before Using the Machine .................................................................................................................... 13 Preface....................................................................................................................................................... 14 Types of Manuals.....................................................................................................................................
Cleaning the Touch Screen ..............................................................................................................72 Cleaning Document Cover and Document Glass..........................................................................72 Cleaning Film and Constant Velocity Transport Glass ................................................................72 Cleaning Document Feeder Rollers ................................................................................................
Table of Contents Plug-in Settings................................................................................................................................ 144 Other Settings ................................................................................................................................... 144 Copy Service Settings........................................................................................................................... 158 Copy Tab - Features Allocation .............
Stored File Settings................................................................................................................................223 Web Applications Service Setup ........................................................................................................225 Server Certificate Verification Settings .......................................................................................225 Server Setup ............................................................................
Table of Contents Step 2 Configuration on the Machine........................................................................................... 287 Step 3 Configuration on the Computer ......................................................................................... 288 Dell Printer Configuration Web Tool Setting Items................................................................... 288 Installation When Using NetWare ..............................................................................
Step 2 Configuring the SNMP Port ................................................................................................317 Step 3 Configuration on the Computer ..........................................................................................317 Configuration of Store & Send Link.....................................................................................................318 Step 1 Configuring E-mail ...................................................................................
Table of Contents Overview of Accounting Feature .................................................................................................. 345 Authentication........................................................................................................................................ 346 User Types Managed by Authentication Feature....................................................................... 346 User Roles and Authorization Groups ................................................
Unable to Send E-mail .....................................................................................................................404 The Image is not What was Expected ..........................................................................................404 Network-related Problems...................................................................................................................406 When using SMB ..................................................................................
Table of Contents PDF Direct Print...................................................................................................................................... 541 PDF Direct Print Settings................................................................................................................ 541 PCL Emulation......................................................................................................................................... 543 Emulation................................
1 Before Using the Machine This chapter describes the organization of this guide and conventions used in this guide. • Preface ....................................................................................................................................14 • Types of Manuals ..................................................................................................................15 • Using This Guide................................................................................................
1 Before Using the Machine Preface Thank you for selecting the Dell C7765dn Color Multifunction Printer (hereafter referred to as "the machine"). This guide is intended for system administrators, and provides maintenance information such as how to replace consumables, how to configure network, and troubleshooting procedures. The guide assumes that you are familiar with a personal computer and that are knowledgeable of computer networks.
Types of Manuals Types of Manuals The following guides are provided with the machine. Accompanying Manuals User's Guide (PDF) The guide describes the basic operations of the machine, as well as daily management and maintenance. This guide is included in the Documentation CD-ROM. PostScript User Guide (PDF) The guide describes how to install the print driver and configure the functions in order to use the machine as a PostScript printer. This guide is included in the "PostScript Driver Library" CD-ROM.
1 Before Using the Machine Using This Guide This guide is intended for system administrators, and provides maintenance information such as how to replace consumables, how to configure network, and troubleshooting procedures. Organization of This Guide This guide consists of the following chapters. 1 Before Using the Machine Describes the organization of this guide and conventions.
Using This Guide 13 Problem Solving Describes troubleshooting procedures to solve the problems with the machine. 14 Appendix Describes the specifications of the machine, optional accessories, and cautions/restrictions. Conventions • The screen shots and illustrations used in this guide vary depending on the machine configuration and optional components installed. Some of the items in the screen shots may not be displayed or available depending on your machine configuration.
1 Before Using the Machine , ,Short Edge Feed (SEF):Loading the document or paper in landscape orientation when viewed from the front of the machine.
Interface Cables Interface Cables When you connect the machine directly to your computer, use the USB interface. When you connect the machine to a network, use the Ethernet interface. Using the USB Interface The USB interface of the machine supports USB 2.0. This section describes the installation procedures for the USB interface. 1 2 3 4 5 Press the power switch to the [ 6 Connect the USB cable to the USB 2.0 interface connector. 7 Return the rear right cover to its original position.
1 Before Using the Machine For more information on setting items, refer to "Printer Environment Settings" (P.281). Using the Ethernet Interface The Ethernet interface of the machine supports the following three types. • 1000BASE-T • 100BASE-TX • 10BASE-T This section describes the installation procedures for the Ethernet interface. 1 2 3 4 5 Press the power switch to the [ 6 Connect the network cable to the Ethernet interface connector.
Power Saver Mode Power Saver Mode The machine is equipped with the Power Saver mode that reduces the power consumption by saving the electricity to the machine when no copy or print data is received for a specified time. There are two types of Power Saver modes: the Low Power mode and the Sleep mode. When you press the button or do not use the machine for a specified period of time, the machine enters the Low Power mode.
1 Before Using the Machine • When [Deactivate With wakeup motion sensor] is set to [Enabled] under [Tools] > [System Settings] > [Common Service Settings] > [Power Saver Settings], and human presence is detected, the machine automatically exits the Power Saver mode. • When the following device is connected to the machine and a user performs the following operation, the Low Power mode can be deactivated without pressing the button.
Power Saver Mode 4 Select [System Settings] > [Common Service Settings] > [Power Saver Settings]. 5 Select [Power Saver Timers], and then select [Change Settings]. 6 Using [ ] and [ ], set the time to elapse until entering the Power Saver mode, in 1 minute increments. From Last Operation to Low Power Mode Set the time to elapse from the last operation until the machine enters the Low Power mode. Note • The default value for [From Last Operation to Low Power Mode] is [1] minute.
1 Before Using the Machine 4 5 Press the main power switch to the [ Cover the wakeup motion sensor (pyroelectric sensor) with the sticker provided with the machine. Note 6 7 8 24 ] position to switch off the main power. • Make sure that the sensor is covered with the sticker completely. Press the main power switch to the [ | ] position to switch on the main power. Close the front cover. Press the power switch to the [ | ] position to switch on the power.
Customizing the Control Panel Customizing the Control Panel You can change the services displayed on the touch screen or the features assigned to the buttons to make best use of the machine. This section describes how to change the screen default, the services displayed after Auto Clear, the services displayed on the [Home] screen, and the services assigned to the custom buttons, and how to adjust the screen contrast.
1 Before Using the Machine 5 Select [Screen Default], and then select [Change Settings]. 6 Select a service you want to display. Note 7 • Select [ ] to display the previous screen or [ ] to display the next screen. Select [Save]. Setting the Screen After Auto Clear You can specify what screen to display when the settings are reset with Auto Clear. [Last Selection Screen] or [Home] can be selected. For information on Auto Clear, refer to "Auto Clear" (P.125). 1 Press the button.
Customizing the Control Panel 4 Select [System Settings] > [Common Service Settings] > [Screen/Button Settings]. 5 Select [Screen After Auto Clear], and then select [Change Settings]. 6 Select [Last Selection Screen] or [Home]. 7 Select [Save]. Customizing the Button Layout You can specify the button layout and what buttons to display on the [Home] screen, which can be displayed by pressing the button on the control panel.
1 Before Using the Machine • Web Applications • Media Print - Text • Media Print - Photos • Secure Print • Sample Set • Delayed Print • Charge Print • Private Charge Print • Store to WSD Note • WSD stands for Web Services on Devices. • Custom Services Note • This service is for service representative use. For more information, contact Customer Support at dell.com/contactdell.
Customizing the Control Panel 2 Enter the system administrator’s user ID with the numeric keypad or the keyboard displayed on the screen, and select [Enter]. When a passcode is required, select [Next] and enter the system administrator's passcode, and select [Enter]. Note • The default user ID is "admin". • The default passcode is "1111". 3 Select [Tools] on the [Home] screen. Note • When the [Home] screen is not displayed on the touch screen, press the button.
1 Before Using the Machine Home - Additional Features You can select additional feature buttons, which are displayed on the [Home] screen. If you select [(Not Assigned)], the position of the selected button becomes blank. You cannot assign [Setup] to [(Not Assigned)]. If you do not want to display the [Setup] button, select the [Show this in Admin mode] check box. 1 Press the button.
Customizing the Control Panel 6 Select the position where you want to assign an additional feature. Note 7 • The layout of buttons in this screen is corresponding to the layout of those on the [Home] screen. Select a service you want to display on the [Home] screen. Note • Select [ ] to display the previous screen or [ ] to display the next screen. • You cannot assign the same feature to more than one button. 8 9 Select [Save]. Select [Save].
1 Before Using the Machine • The default passcode is "1111". 3 Select [Tools] on the [Home] screen. Note • When the [Home] screen is not displayed on the touch screen, press the button. 4 Select [System Settings] > [Common Service Settings] > [Screen/Button Settings]. 5 Select [Custom Button 2], and then select [Change Settings]. 6 Select [Send from Folder]. Note 7 • Select [ ] to display the previous screen or [ ] to display the next screen. Select [Save].
Customizing the Control Panel To adjust the screen brightness from the [Tools] screen, refer to "Screen Brightness" (P.130).
1 Before Using the Machine Entering Text During operations, a screen for entering text sometimes appears. The following describes how to enter text. You can enter the following characters: numerals, alphabets, and symbols Item Description Entering alphabets and numerals To enter uppercase letters, select [Shift]. To return to the lowercase letters, select [Shift] again. Entering symbols Select [More Characters].
2 Paper and Other Media This chapter describes the paper that can be used with the machine, precautions when handling paper, and how to load paper in trays. • Paper Types ............................................................................................................................36 • Loading Paper ........................................................................................................................47 • Changing the Paper Size .................................................
2 Paper and Other Media Paper Types This section describes the paper that can be used with this machine. Use of unrecommended paper may result in paper jams, lower print quality, malfunctions, or damage to the machine. To achieve optimum performance of the machine, we recommend that you use only paper recommended by Dell. If you desire to use paper other than the paper recommended by Dell, contact Customer Support at dell.com/contactdell.
Paper Types Paper Name Size Basis Weight Paper Type*1 Image Quality*2 Xerox Colotech+ (Gold label) A4, A3 90 gsm Bond Plain A Notes / Countermeasure *1 : Select the paper type setting for the paper loaded on a tray. For more information, refer to "Changing the Paper Settings" (P.54). *2 : Most ideal image quality with the paper can be obtained by setting the image quality for each type of paper. For more information on the settings, refer to "Image Quality" (P.134).
2 Paper and Other Media Paper Name Size Basis Weight Paper Type*1 Image Quality*2 Xerox Color Xpressions Elite 8.5 x 11", 17 x 11", 18 x 12" 120 gsm / 32 lb. Heavyweight HW 1A • Tray 1 does not support 18 x 12 paper. 8.5 x 11", 17 x 11", 18 x 12" 163 gsm / 60 lb. cover Heavyweight HW 1A • Tray 1 does not support 18 x 12 paper. 8.5 x 11", 17 x 11", 18 x 12" 215 gsm / 80 lb. cover Extra Heavyweight HW 2A • Tray 1 does not support 18 x 12 paper.
Paper Types Paper Name Size Basis Weight Paper Type*1 Image Quality*2 Xerox Digital Colour Colotech+ A3+, SRA3 90 gsm Bond Plain F • Load the paper into paper trays other than Tray 1. A3+, SRA3 100 gsm Bond Plain F • Load the paper into paper trays other than Tray 1. A4, A3, A3+, SRA3 120 gsm Heavyweight HW 1A • Tray 1 does not support A3+ and SRA3. A4, A3, A3+, SRA3 160 gsm Heavyweight HW 1A • Tray 1 does not support A3+ and SRA3.
2 Paper and Other Media Paper Name Size Basis Weight Paper Type*1 Image Quality*2 XeroxColotech+ Natural White A4, A3, A3+, SRA3 100 gsm Bond Plain A • Tray 1 does not support A3+ and SRA3. A4, A3, A3+, SRA3 160 gsm Heavyweight HW 1A • Tray 1 does not support A3+ and SRA3. A4, A3, A3+, SRA3 200 gsm Extra Heavyweight HW 2A • Tray 1 does not support A3+ and SRA3. • When you use Tray 5, automatic duplexing is not available.
Paper Types Paper Name Size Basis Weight Paper Type*1 Image Quality*2 Xerox Plain Transparency for Colour A4 - Transparency - Notes / Countermeasure • Duplexing is not available. • It is not recommended to output more than 20 transparencies at a time. • Place plain paper underneath the transparency sheet if misfeeds occur. *1 : Select the paper type setting for the paper loaded on a tray. For more information, refer to "Changing the Paper Settings" (P.54).
2 Paper and Other Media Paper Type*1 Image Quality*2 120 gsm / 80 lb. text Gloss Coated 1 • Manually feed one sheet at a time, using Tray 5. 8.5 x 11", 17 x 11", 18 x 12" 140 gsm / 100 lb. text Gloss Coated 1 • Manually feed one sheet at a time, using Tray 5. 8.5 x 11", 17 x 11", 18 x 12" 210 gsm / 80 lb. cover Heavyweight Gloss Coated 2 • Manually feed one sheet at a time, using Tray 5. • Automatic duplexing is not available. 8.5 x 11", 17 x 11", 18 x 12" 280 gsm / 100 lb.
Paper Types Paper Name Size Basis Weight Paper Type*1 Image Quality*2 Xerox Phase Professional Transparency 8.5 x 11" - Transparency Transparency • It is not recommended to output more than 20 transparencies at a time. • Duplexing is not available. • Place plain paper underneath the transparency sheet if misfeeds occur. Xerox Digital EA Color Transfer Paper 8.5 x 11", 17 x 11" - Heavyweight HW 1A • Load the paper into Tray 5. • Duplexing is not available.
2 Paper and Other Media Paper Name Size Basis Weight Paper Type*1 Image Quality*2 XeroxColotech+ Supergloss A4 135 gsm Gloss Coated 1 • Manually feed one sheet at a time, using Tray 5. • Set the output destination to other than [Center Tray - Upper] ([Center Tray] when a finisher is installed). A4, A3 160 gsm Gloss Coated 1 • Manually feed one sheet at a time, using Tray 5. • Set the output destination to other than [Center Tray - Upper] ([Center Tray] when a finisher is installed).
Paper Types Paper Name Size Basis Weight Paper Type*1 Image Quality*2 Envelopes 9 x 6.4", 8.7 x 4.3" 75 - 90 gsm Envelope - Notes / Countermeasure • Load the paper into Tray 5. • Duplexing is not available. • Wrinkles with certain brands and types are possible. If wrinkles are encountered, try a different brand or type. *1 : Select the paper type setting for the paper loaded on a tray. For more information, refer to "Changing the Paper Settings" (P.54).
2 Paper and Other Media Unusable Paper Using paper and transparencies not recommended by Dell may cause a paper jam or machine malfunction. Use paper and transparencies recommended by Dell. • Transparencies • Damp or wet paper • Paper pre-printed with another printer or copying machine • Wrinkled, creased, or ripped paper • Envelopes that are not flat, or that have clasps • Color paper with surface treatments • Paper with rough surface, such as pulp paper or fibrous paper • Symphony (Pastel Pink etc.
Loading Paper Loading Paper This section describes how to load paper. Types of paper loaded in trays The machine automatically detects the size and orientation of loaded paper in a tray, but not a paper type. Normally, each tray is set to plain paper. When loading paper other than plain paper, you must change the paper type setting. You can name paper types and can set up to five paper types as user-defined paper.
2 Paper and Other Media 1 Pull out the tray until it stops. Note • While the machine is processing a job, do not pull out the tray that is being used for the job. • To prevent paper jams or erroneous detection of loaded paper in a tray by the machine, do not add paper on top of any remaining paper in the tray. Remove any remaining paper in the tray, and then load that paper on top of the newly loaded paper. • Do not pull out all the trays at the same time.
Loading Paper 2 Load paper with the side to be copied or printed on facing down, inserting the paper until its edge lightly touches against the paper feed entrance. Note • Do not load mixed paper types into the tray. • Do not load paper above the maximum fill line. It may cause paper jams or machine malfunction. • Depending on the type of the heavyweight paper, paper may not be fed to the machine or image quality may deteriorate. 3 Adjust the paper guides to align the edges of the paper loaded.
2 Paper and Other Media 3 50 Push the tray in gently until it stops.
Changing the Paper Size Changing the Paper Size This section describes how to change the paper size in Trays 1 to 4, and 6. Note • The types of paper in Trays 1 to 4, and 6 are preset. Normally, Trays 1 to 4 are set to plain paper. When changing to a different paper type, change the paper quality settings to match the type of paper to be loaded so that you can maintain high quality printing. For more information on paper type settings, refer to "Changing the Paper Settings" (P.54).
2 Paper and Other Media 4 Load and align the edge of the paper against the left side of the tray, with the side to be copied or printed on facing up. Note 5 • Do not load paper above the maximum fill line ("MAX" in the right figure). Push the tray in gently until it stops. Note • When inserting the tray, push it gently. Forcibly pushing the tray in may cause machine malfunction. • Affix the paper size label to the front of the paper tray.
Changing the Paper Size 5 Unscrew the screw of the front guide and remove the guide from the tray. 6 Insert the small protrusions at the bottom of the guide into the holes corresponding to the paper size (1). Insert the protrusion on the tray into a hole corresponding to the paper size on the top of the guide, and tighten up the screw (2). 7 Pull up the lever of the end guide (1). Move the lever along the slot, and set it at the position corresponding to the paper size (2).
2 Paper and Other Media Changing the Paper Settings This section describes how to change the paper type for Trays and how to set image quality processing by the individual paper type. After loading paper in a tray, specify the type of paper loaded and select image quality for the paper type. Setting image quality for each paper type enables you to print with the most suitable image quality for the paper type. For information on image quality processing for each paper type, refer to "Image Quality" (P.134).
Changing the Paper Settings 5 Select [Paper Tray Attributes]. 6 Select a paper tray for changing the paper type setting under [Items]. 7 Select [Change Settings]. 8 Select the [Paper Type], [Paper Size], [Paper Color], and [Auto Paper Select] respectively. 9 Select [Save], [Confirm], or [Close] repeatedly until the [Paper Tray Settings] screen is displayed. 10 Select [Image Quality].
2 Paper and Other Media 56 12 Select the image quality, and then select [Save]. 13 Make sure that the paper type you selected is displayed under [Current Settings] of [Items], and then select [Close]. 14 15 Select [Close] repeatedly until the [Tools] screen is displayed. Select [Close].
3 Maintenance This chapter describes how to replace consumables, clean the machine, calibrate colors, print a report/list, and delete a print job with an invalid User ID. • Replacing Consumables.......................................................................................................58 • Cleaning the Machine ..........................................................................................................70 • Executing Calibration ........................................................
3 Maintenance Replacing Consumables Use the supplies recommended by Dell. Visit the Dell Printer Supplies website at dell.com/supplies, or order Dell Printer Supplies by phone. Handling consumables/periodic replacement parts • Do not store boxes of consumables/periodic replacement parts upright. • Do not unpack consumables/periodic replacement parts before use.
Replacing Consumables Message*1 Remaining Page Yield*2 Yellow Toner [Y] Cartridge needs to be replaced. - Solution The machine will stop. Replace the toner cartridge with a new one. *1 : The messages in the above table apply to Yellow Toner. "Yellow Toner [Y]" shown in the messages varies depending on the color and number of the applicable toner. *2 : The remaining page yield for copy/print jobs is applicable when A4 paper LEF ( ) is used.
3 Maintenance 4 Take the new toner cartridge of the same color out of the box, and shake the cartridge up and down and left and right for ten times. Note • Do not touch the shutter part. 5 Hold the cartridge with the arrow facing up, and push the cartridge in slowly until it stops. 6 Close the front cover. Note • If the front cover is not closed completely, a message appears and the machine will remain paused. Replacing Waste Toner Container R5 The waste toner container holds used toner.
Replacing Consumables • The proper disposal of used waste toner containers is required. • The use of waste toner containers not recommended by Dell may degrade image quality and performance. Use only waste toner containers recommended by Dell. 1 Make sure that the machine is not operating, and open the front cover. 2 Pull out the waste toner container slowly while holding its left side with one hand. 3 Prepare a new waste toner container out of a box.
3 Maintenance 6 Carefully place the old waste toner container into the empty box with both hands. 7 Rotate the release lever of the drum cartridge cover counterclockwise. 8 Lower the cover. Note 9 • You can now see the drum cartridge. Slowly slide out the cleaning bar housed within the LED printhead until it stops. The cleaning bars are located in the cleaning connection just under the drum cartridges R1, R2, R3, and R4. Note • Slide out the cleaning bar until you see "zzz".
Replacing Consumables 11 Return the cover to the original position. Note • Push the cover until it clicks into place. 12 Rotate the release lever clockwise to lock the cover. 13 Close the front cover. Note • If the front cover is not closed completely, a message appears and the machine will remain paused. Replacing Drum Cartridges R1, R2, R3, or R4 The machine displays the following messages when a drum cartridge R1, R2, R3 or R4 needs to be replaced.
3 Maintenance 1 Make sure that the machine is not operating, and open the front cover. 2 Rotate the release lever of the drum cartridge cover counterclockwise. 3 Lower the cover. Note 4 • The drum cartridge is unlocked. Grasp the handle of the drum cartridge R1, R2, R3, or R4 indicated in the message and gently slide out the cartridge. Note • When removing the drum cartridge, be careful not to drop it on the floor.
Replacing Consumables 7 Insert the front two points of the new drum cartridge with protective cover in the holes on the machine. Note • Insert the two points as shown in the illustration on the right. 8 Pull out the black paper while holding the protective cover with one hand. While doing so, keep the two points inserted in the holes. 9 Grasp the tab on top of the cartridge and slide it toward the machine while holding the protective cover with one hand. 10 Slide the tab until it stops.
3 Maintenance 13 Return the cover to the original position. Note • Push the cover until it clicks into place. 14 Rotate the release lever clockwise to lock the cover. 15 Close the front cover. Note • If the front cover is not closed completely, a message appears and the machine will remain paused. Replacing Staple Cartridge (for Finisher-B1) When the optional Finisher-B1 is installed and the staple cartridge needs to be replaced, a message appears on the touch screen.
Replacing Consumables 3 Take the staple cartridge out of the finisher. Note • The staple cartridge is firmly inserted. A slight force is required to pull the cartridge out of the finisher. 4 Pinch both sides of the empty staple case with your fingers (1), and remove the staple case from the cartridge (2). 5 Insert the front side of the new staple case into the staple cartridge (1), and then push the rear side into the cartridge (2).
3 Maintenance 1 Make sure that the machine is not operating, and open the finisher side cover. 2 Hold the tabs on both sides of the booklet staple cartridge and pull it out. 3 Hold the tabs on both sides of a new booklet staple cartridge, and insert it into the finisher until it clicks. 4 5 Do the same for the booklet staple cartridge on the other side. Close the finisher side cover. Note • If the cover is not closed completely, a message appears and the machine will remain paused.
Replacing Consumables 1 Make sure that the machine is not operating, lift the top transport cover, and then open the front transport cover of the finisher. 2 Pull out the hole punch waste container. 3 Empty the container. 4 Insert the emptied hole punch waste container into the finisher until it stops. 5 Close the front transport cover, and then close the top transport cover of the finisher. Note • If the cover is not completely closed, a message will appear and the machine remain paused.
3 Maintenance Cleaning the Machine This section describes how to clean the machine such as the machine exterior, document cover, document feeder, and document glass. Cleaning the Exterior The following describes how to clean the exterior of the machine. Note • Do not use benzene, paint thinner, or other volatile liquids or spray insect repellent on the machine as they might discolor, deform, or crack covers.
Cleaning the Machine 3 Lower the cover. Note 4 • You can now see the drum cartridge. Slowly slide out the cleaning bar housed within the LED printhead until it stops. The cleaning bars are located in the cleaning connection just under the drum cartridges R1, R2, R3, and R4. Note • Slide out the cleaning bar until you see "zzz". • Do not remove the cleaning bar from the housing. 5 Slowly slide the cleaning bar back into place.
3 Maintenance Cleaning the Touch Screen This section describes how to clean the touch screen of the machine. 1 Wipe the LCD only with a soft cloth moistened with neutral detergent or alcohol. Note • Do not apply too much neutral detergent or alcohol. Squeeze out excess moisture before you wipe the LCD if the fluid drips. • Do not use volatile solvent such as benzene and paint thinner or insect killer. Doing so might cause discolored, deformed, or cracked parts.
Cleaning the Machine Note • Do not use benzene, paint thinner, or other organic solvents. Doing so might damage paint or coating on plastic parts. • Cleaning the machine with an excessive amount of water may cause the machine to malfunction or damage documents during copying, faxing, or scanning. 1 Wipe the film with a soft cloth moistened with water to remove any dirt, and then wipe it with a soft, dry cloth. Note • Do not press the film with an excessive force as it can be easily damaged.
3 Maintenance 2 While turning the rollers, wipe them with a soft cloth moistened with water. Note • Do not use cleaning agents other than water or neutral detergent. • Use a cloth firmly wrung to prevent water drops from falling into the machine. If water gets into the machine, it may cause the machine to malfunction. 3 74 • If you cannot remove dirt easily, gently wipe the rollers with a soft cloth moistened with a small amount of neutral detergent.
Executing Calibration Executing Calibration Calibrate the machine regularly to correct and ensure consistency of printing colors over time, environment and devices. Select a screen type on the [Calibration] screen and execute calibration, and calibration data for that screen type will be saved. The saved calibration data will be applied to the job when that type of screen is to be used for the job. Which type of screen is to be used for the job will be determined by the job settings.
3 Maintenance -Saturation: Normal -Color Balance: 0, 0, 0 -Color Shift: Normal • You can change the above [Copy Defaults] settings after calibration. • For information on [Copy Defaults], refer to "Copy Defaults" (P.159). • During calibration, the machine cannot receive print jobs or faxes. The following describes how to calibrate the machine. 1 Select [Calibration] on the [Home] screen. When [Calibration] is not displayed, follow the procedure below. 1) Press the button.
Executing Calibration 4) Select [System Settings] > [Common Service Settings] > [Image Quality Adjustment]. 5) Select [Calibration]. 2 Set [Screen Type] and [Paper Supply]. Note • [Copy Job 1] is selected here as an example. • Make sure that [Target] is set to [Copy & Print Jobs]. If not, calibration will not be effective for jobs outside the selected range. 3 Select [Start]. Note 4 • A message saying "Outputting the Calibration Chart...
3 Maintenance The machine starts calibration. It takes about 10 seconds to complete the calibration. The calibration result will be shown on the screen. 7 8 9 10 11 Select [Confirm]. To execute calibration for another screen type, repeat steps 2 to 7. Select [Close] repeatedly until the [Tools] screen is displayed. Select [Close]. Copy to confirm the image quality. Note 12 78 • During calibration, the machine cannot receive print jobs or faxes. Select [Close].
Printing a Report/List Printing a Report/List You can print a report/list to check the settings and communication status. This section describes how to print a report/ list. For information on the types of report/list, refer to "Print Reports" (P.86). Note 1 • When the indicator is not lit, you cannot print the Stored File List. Press the button. button 2 Select [Print Reports].
3 Maintenance Deleting a Private Charge Print Job with an Invalid User ID When the Private Charge Print feature is used, all the print jobs with a User ID, regardless of its validity, are stored with the Private Charge Print feature. The system administrator can set the expiration date and can set up the machine to delete the expired jobs automatically, or manually delete them. This section describes how to delete documents with an invalid User ID stored with the Private Charge Print feature.
Setting Restore Tool Setting Restore Tool Setting Restore Tool backs up the settings data of the machine to a network-connected computer to prevent the loss of data resulting from the malfunction of the machine's hard disk. The feature is designed to restore data to the machine after the hard disk is replaced. For more information on Setting Restore Tool, contact Customer Support at dell.com/contactdell.
3 Maintenance 82
4 Machine Status This chapter describes the features for checking the machine status. • Overview of Machine Status...............................................................................................84 • Machine Information ............................................................................................................85 • Faults........................................................................................................................................99 • Supplies..........
4 Machine Status Overview of Machine Status You can check machine status and the number of printed pages on the screen. You can also print various reports/lists to check the job history, settings and registered information. 1 Press the button. button You can check the following information on the [Machine Status] screen: Machine Information You can check the machine configuration, paper tray status, and hard disk overwriting status.
Machine Information Machine Information On the [Machine Information] screen, you can check the machine configuration and paper tray status, print various reports/lists, and change and set print mode settings. The following shows the reference section for each item. General Information.................................................................................................................. 85 Paper Tray Status ..........................................................................................
4 Machine Status [Machine Configuration] Screen You can check the machine configuration. 1 2 Select [Machine Configuration]. Check the machine configuration on the screen displayed. Note • Select [ ] to display the previous screen or [ ] to display the next screen. [Software Version] Screen You can check the software version. 1 2 Select [Software Version]. Check the software versions. Paper Tray Status You can check the paper trays set on the machine.
Machine Information 1 2 Select [Print Reports]. Select the type of a report or a list to print. Note • The screen on the right appears when the [Tools] button is displayed on the [Home] screen. Job Status / Activity Report 1 Select [Job Status / Activity Report]. Note • To display the [Job Status / Activity Report] screen, press the button, and then select [Machine Information] > [Print Reports] > [Job Status / Activity Report]. 2 Select a report or a list to print.
4 Machine Status Stored File List You can print a list of uncompleted jobs (uncompleted transmissions/receptions or those stored for polling) stored in folders. Copy Reports 1 Select [Copy Reports]. Note 2 3 • To display the [Copy Reports] screen, press the button, and then select [Machine Information] > [Print Reports] > [Copy Reports]. Select [Configuration Report]. Press the button.
Machine Information PDF Settings List Prints the settings configured in the PDF printer mode. TIFF / JPEG Settings List Prints the settings configured in the TIFF and JPEG printer mode. TIFF / JPEG Logical Printers List Prints the list of logical printers created in the TIFF and JPEG printer mode. Note • You can configure the setting for TIFF and JPEG logical printers using Dell Printer Configuration Web Tool. PostScript Logical Printers List Prints the list of logical printers created in PostScript.
4 Machine Status 2 3 Select a list to print. Press the button. Reports You can print the Configuration Report, Scan/Fax Configuration Report, and Domain Filter List. Select a list to print, and then press the button. • Configuration Report You can check the hardware configuration, network information, and print and copy settings of the machine.
Machine Information Reports You can print the Configuration Report, Scan/Fax Configuration Report, Folder Selector List, Inbound Fax Spam List, Domain Filter List and VoIP Gateway List. Select a list to print, and then press the button. • Configuration Report You can check the hardware configuration, network information, and print and copy settings of the machine.
4 Machine Status Fax Comments List You can check the registered comments to use on fax cover sheets. Billing Data List You can check the registration status of the billing data. Note • [Billing Data List] is displayed when [Fax / Internet Fax Service] is set to [Enable Accounting] under [Accounting] > [Accounting Type] > [Local Accounting] > [Auditron Mode]. Selecting [Billing Data List] displays the screen for specifying a range of address numbers.
Machine Information 2 3 Select [Job Counter Report]. Press the button. Auditron Reports You can print an auditron report by each user. Note that the content on the screen differs depending on whether the Auditron mode for services is enabled or not. Note • [Auditron Reports] appears when the [Tools] button is displayed on the [Home] screen. • You cannot output the report to a file.
4 Machine Status 2 Select an auditron report to print. 3 Select a range of user numbers to print. Note 4 • Selecting [Select All] selects all users. Press the button. Auditron Report (Copy Jobs) You can check the total number of pages copied and printed on the machine. If the limit is set for the number of pages or colors that can be scanned, you can also check the limit value. [Auditron Report (Copy Jobs)] counts pages from the time at which the data is initialized.
Machine Information You can set not to print out the Transmission Report - Undelivered automatically. For information on setting whether to print the report for e-mails automatically, refer to "Scan File Transfer Report" (P.138). For information on setting whether to print the report for faxes automatically, refer to "Transmission Report - Job Undelivered" (P.138).
4 Machine Status 2 Check the overwriting status of the hard disk. Print Mode You can print the programming settings configured in the ESC/P-K emulation mode and retrieve the programming. Note 1 2 • The items displayed vary depending on the options installed. Select [Print Mode]. Select [Off-line] or [On-line]. Off-line The machine does not accept data from a computer. Any data being sent is cancelled and not printed. On-line The machine accepts data from a computer.
Machine Information 2 Select the memory number to use. Factory Defaults You can use the factory default settings. Custom Settings Displays the numbers stored in the memory. Programming You can check or change the value set for the print mode item number. For the item numbers that can be configured in each mode menu, refer to "ESC/P-K Emulation Settings" (P.528), "PDF Direct Print Settings" (P.541), "PCL Emulation Settings" (P.545), and "HPGL/2 Emulation Settings" (P.553). 1 2 Select [Programming].
4 Machine Status Delete Select this to delete a programming. Note 3 • Deleted settings cannot be restored. Select the memory number to store or to delete. Default Programming You can start the machine using the settings stored in memory as default settings. 1 2 Select [Default Programming]. Select [Factory Defaults] or [Custom Settings]. Factory Defaults You can use the factory default settings. Custom Settings Displays the numbers stored in memory.
Faults Faults This section describes how to check the information on errors that occurred on the machine. The error history report shows the list of the latest 50 errors. The items printed include the date and time, status code, and error category. The following describes how to print the error history report. 1 2 3 4 Press the button. Select the [Faults] tab. Select [Error History Report]. Press the button.
4 Machine Status Supplies You can check the status of consumables on the [Supplies] screen. The status of consumables is shown as "OK", "Replace Soon (Order Now)", or "Replace Now". The following describes the procedure to check the status of consumables. For information on replacing consumables, refer to "Maintenance" (P.57). 1 2 Press the button. Select the [Supplies] tab and confirm the status of the toners.
Billing Information Billing Information On the [Billing Information] screen, you can check the number of pages printed per meter or user. The following shows the reference section for each item. Billing Information .................................................................................................................. 101 User Account Billing Information .......................................................................................... 102 1 2 Press the button.
4 Machine Status • *1 is applied on machines equipped with the Fax features. Only B/W and not color is supported for Faxes.
Billing Information 4 Select a meter to check. Note • The meters are displayed only for the features set to [Enable Accounting] in the Auditron mode. Meter (Copy Jobs) Displays the number of pages copied. Meter (Scan Jobs) Displays the number of pages scanned. Meter (Print Jobs) Displays the number of pages printed. Note • [Meter (Print Jobs)] is not displayed for the system administrator.
4 Machine Status 104
5 Tools Each feature of the machine is set to the factory default (initial) settings, but you can customize these settings in accordance with your environment. To change or customize these settings, enter the System Administration mode and make changes in the [Tools] screen. This chapter describes the features that can be changed and the procedures to change the settings. • System Settings Procedure ...............................................................................................
5 Tools System Settings Procedure To change or customize the system settings, enter the System Administration mode. This section describes the basic procedures for system settings. The following shows the reference section for each procedure. Step 1 Entering System Administration Mode ......................................................................106 Step 2 Entering the System Administrator User ID and Passcode .......................................106 Step 3 Selecting [Tools] .....................
System Settings Procedure Step 3 Selecting [Tools] 1 Select [Tools] on the [Home] screen. Note • When the [Home] screen is not displayed on the touch screen, press the button. Step 4 Selecting a Tab on the [Tools] Screen On the [Tools] screen, select a tab to set. For the settings that can be selected on the [Tools] screen, refer to "Tools Menu List" (P.110). 1 Select a tab. System Settings You can set or change the default values of each service.
5 Tools Fax Service Settings Allows you to configure the fax service settings such as setting defaults, fax control and button settings. For more information, refer to "Fax Service Settings" (P.204). E-mail / Internet Fax Service Settings Allows you to configure the e-mail and Internet fax transmission specifications settings. For more information, refer to "E-mail / Internet Fax Service Settings" (P.216). Address Book Settings Allows you to configure the Address Book settings.
System Settings Procedure Step 5 Setting a Feature 1 Select any feature. Note 2 3 4 • Select a submenu from the [Group] list, and then select a feature from the [Features] list. • Select [ ] or [ ] as required. Select an item to set. After setting the feature, select [Save]. Select [Close] repeatedly until the [Home] screen is displayed. Note • If rebooting the machine is required to enable the new settings, when you select [Close] in the [Tools] screen, a message may be displayed.
5 Tools Tools Menu List The following tables list the items that can be set on the [Tools] screen. Note that the some items may not appear depending on the configuration of the machine. System Settings Common Service Settings 110 "Machine Clock / Timers" (P.124) • "Date" (P.124) • "Time" (P.124) • "NTP Time Synchronization" (P.125) • "Connection Interval" (P.125) • "Time Server Address" (P.125) • "Auto Clear" (P.125) • "Auto Job Release" (P.125) • "Auto Print" (P.125) • "Printer Lockout" (P.
Tools Menu List "Paper Tray Settings" (P.131) • "Custom Paper Name / Color" (P.132) • "Paper Tray Attributes" (P.132) • "Customize Paper Supply Screen" (P.132) • "Paper Tray Attributes on Setup Screen" (P.133) • "Paper Tray Attributes During Loading" (P.133) • "Paper Tray Priority" (P.133) • "Paper Type Priority" (P.133) • "Tray 5 - Paper Size Defaults" (P.133) • "Auto Tray Switching Control" (P.134) • "Image Quality" (P.134) "Image Quality Adjustment" (P.136) • "Image Quality" (P.
5 Tools "Plug-in Settings" (P.144) • "Embedded Plug-ins" (P.144) • "List of Embedded Plug-ins" (P.144) "Other Settings" (P.144) • "Offset Stacking (Center Tray)" (P.144) • "Offset Stacking (Center Tray - Upper)" (P.144) • "Offset Stacking (Center Tray - Lower)" (P.144) • "Offset Stacking (Right Middle Tray)" (P.144) • "Booklet Offset" (P.145) • "Auto Job Promotion" (P.145) • "Default Print Paper Size" (P.145) • "Odd Page 2 Sided" (P.145) • "Paper Size Settings" (P.145) • "Millimeters / Inches" (P.
Tools Menu List "Copy Defaults" (P.159) • "Paper Supply" (P.159) • "Reduce / Enlarge" (P.159) • "Output Color" (P.160) • "Output Color (Simple Copy)" (P.160) • "Single Color" (P.160) • "Dual Color - Source Color" (P.160) • "Dual Color - Target Area Color" (P.160) • "Dual Color - Non-target Area Color" (P.160) • "Original Type" (P.160) • "Original Type - Auto (Non-Black & White)" (P.160) • "Original Type - Auto (Black & White)" (P.160) • "Lighten / Darken" (P.160) • "Contrast" (P.161) • "Sharpness" (P.
5 Tools "Copy Control" (P.164) • "Memory Full Procedure" (P.164) • "Maximum Stored Pages" (P.164) • "Auto Paper Off" (P.165) • "Mixed Size Originals - 2 Sided Copy" (P.165) • "Fine-tune 100%" (P.165) • "ID Card Copy - Reduce / Enlarge" (P.165) • "Background Suppression (Photo & Text)" (P.165) • "Background Suppression Level (Text)" (P.165) • "Photo & Text /Printed Original" (P.165) • "Original Type - See-Through Paper" (P.166) • "Annotations - Comment Density" (P.
Tools Menu List "Protocol Settings" (P.173) • "Ethernet Rated Speed" (P.173) • "TCP/IP - IP Mode" (P.173) • "IPv4 - IP Address Resolution" (P.174) • "IPv4 - IP Address" (P.174) • "IPv4 - Subnet Mask" (P.174) • "IPv4 - Gateway Address" (P.174) • "IPv4 - DNS Server Setup" (P.175) • "IPv4 - IP Filter" (P.175) • "IPv6 Address Manual Configuration" (P.175) • "Manually Configured IPv6 Address" (P.175) • "Manually Configured IPv6 Address Prefix" (P.175) • "Manually Configured IPv6 Gateway" (P.
5 Tools Print Service Settings "Allocate Memory" (P.190) "Delete Form" (P.192) "Other Settings" (P.192) • "PostScript Memory" (P.190) • "ART IV, ESC/P, 201H Form Memory" (P.190) • "HP-GL/2 Auto Layout Memory" (P.190) • "Job Ticket Memory" (P.190) • "Receiving Buffer - USB" (P.191) • "Receiving Buffer - LPD" (P.191) • "Receiving Buffer - NetWare" (P.191) • "Receiving Buffer - SMB" (P.191) • "Receiving Buffer - IPP" (P.191) • "Receiving Buffer - EtherTalk" (P.192) • "Receiving Buffer - Port 9100" (P.
Tools Menu List "Scan Defaults" (P.198) • "Color Scanning" (P.198) • "Original Type" (P.198) • "File Format" (P.198) • "Optimize PDF For Quick Web View" (P.198) • "Thumbnail - Outgoing E-mail" (P.198) • "Thumbnail - Scan to PC" (P.198) • "Lighten / Darken" (P.198) • "Contrast" (P.198) • "Sharpness" (P.198) • "Background Suppression" (P.199) • "Shadow Suppression" (P.199) • "Color Space" (P.199) • "Original Orientation" (P.199) • "Resolution" (P.199) • "Mixed Size Originals" (P.199) • "Edge Erase" (P.
5 Tools 118 "Fax Defaults" (P.205) • "Resolution" (P.205) • "Original Type" (P.205) • "Lighten / Darken" (P.205) • "Mixed Size Originals" (P.205) • "Skip Blank Pages" (P.205) • "Starting Rate" (P.205) • "Delay Start - Specific Time" (P.205) • "Transmission Header Text" (P.205) • "Confirmation Options" (P.205) • "Delivery Receipts / Read Receipts" (P.205) • "Internet Fax Profile" (P.205) • "Internet Fax Subject" (P.206) • "Internet Fax Encryption" (P.206) "Fax Control" (P.
Tools Menu List "Local Terminal Information" (P.212) • "Local Name" (P.212) • "Company Logo" (P.212) • "Machine Password" (P.212) • "Line 1 - Company Logo" (P.212) • "G3 Line 1 - Fax ID" (P.212) • "G3 Line 1 - Dial Type" (P.213) • "G3 Line 1 - Line Type" (P.213) "Internet Fax Control" (P.213) • "Internet Fax Path" (P.213) • "Profile for Broadcast Job" (P.213) • "Broadcast Starting Rate" (P.214) • "Delivery Confirmation Method" (P.214) • "Incoming Internet Fax Print Options" (P.
5 Tools Job Flow Service Settings "Job Flow Service Settings" (P.221) • "Pool Server" (P.221) • "Pool Server Login Method" (P.221) • "Job Flow Sheet List Default" (P.221) • "Fax Transfer Resolution" (P.221) Media Print Service Settings "Media Print Service Settings" (P.222) • "Text - Paper Supply - Button 2 to 5" (P.222) • "Photos - Paper Supply - Button 1 to 5" (P.222) Stored File Settings "Stored File Settings" (P.223) • "Expiration Date for Files in Folder" (P.
Tools Menu List "Stored Programming" (P.233) - "Create Job Flow Sheet" (P.233) • "Restrictions on Using Job Flow" (P.234) • "Create New Job Flow Sheet" (P.235) • "Name" (P.236) • "Description" (P.236) • "Keyword" (P.236) • "Send as Fax" (P.236) • "Send as Internet Fax" (P.236) • "Send as E-mail" (P.237) • "Transfer via FTP (1), Transfer via FTP (2)" (P.238) • "Transfer via SMB (1), Transfer via SMB (2)" (P.239) • "Print" (P.240) • "E-mail Notification" (P.240) • "Edit / Delete" (P.
5 Tools Accounting "Create / View User Accounts" (P.251) • "User ID" (P.252) • "User Name" (P.252) • "Passcode" (P.252) • "E-mail Address" (P.252) • "Device Access" (P.252) • "Service Access" (P.252) • "User Role" (P.253) • "Reset Account" (P.253) • "Reset Total Impressions" (P.254) "Reset User Accounts" (P.254) - "System Administrator's Meter (Copy Jobs)" (P.255) - "Accounting Type" (P.255) • "Accounting Disabled" (P.255) • "Local Accounting" (P.255) • "Network Accounting" (P.
Tools Menu List "Job Status Default" (P.269) • "Active Jobs View" (P.269) • "Completed Jobs View" (P.269) "Overwrite Hard Disk" (P.269) • "Number of Overwrites" (P.
5 Tools Common Service Settings In [Common Service Settings], you can make settings relating to the machine's common features. The following shows the reference section for each item. Machine Clock / Timers ..........................................................................................................124 Power Saver Settings ................................................................................................................127 Audio Tones .............................................
Common Service Settings 2 3 Select the time format. 4 5 Specify [Hours] and [Minutes]. When you select [12 Hour Clock], set [AM] or [PM]. Select [Save]. NTP Time Synchronization You can synchronize the machine clock with a time server (NTP: Network Time Protocol), receiving time information from the server. To connect to a time server, select [On] for [NTP Time Synchronization], and set the IP address of the time server in [Time Server Address].
5 Tools Printer Lockout You can set the machine to disable printing during the specified time period or to temporarily disable printing. Selecting [On] allows you to set [Set Lockout Duration] and/or [Allow User to Lock Out]. When [Allow User to Lock Out] is selected, the [Lock Out Printer] button needs to be displayed on the right side of the [Home] screen. For information on how to display the [Lock Out Printer] button on the [Home] screen, refer to "Customizing the Button Layout" (P.27).
Common Service Settings Specify the time duration between 0 and 255 minutes in 1 minute increments. If you specify [0], it means that there is no time limit set on the machine for receiving data. Note • When you send a print job that contains a large amount of data or a print job whose contents take a while to be processed, transmission may be timed out before the machine receives the last page of the print job. If transmission is timed out, the print job will be canceled.
5 Tools Control Panel Select Tone Set the volume to be sounded when a button displayed on the screen is correctly selected. You can select from [Soft], [Normal], or [Loud]. To disable the sound, select [Off]. Control Panel Alert Tone Set the volume to be sounded when a button that cannot be selected is selected, or an error occurs. You can select from [Soft], [Normal], or [Loud]. To disable the sound, select [Off].
Common Service Settings Stored Programming Tone Set the volume to be sounded while a stored program is being registered. You can select from [Soft], [Normal], or [Off]. This tone cannot be disabled. Stored Programming Complete Tone Set the volume to be sounded when the call of a stored programming registered is completed. You can select from [Soft], [Normal], or [Loud]. To disable the sound, select [Off].
5 Tools Type 1 Assigns the one touch buttons 1 to 70 to the address numbers 0001 to 0070, and buttons M01 and M02 to the stored programming jobs 1 and 2. Type 2 Assigns the one touch buttons 1 to 60 to the address numbers 0001 to 0060, and buttons 61 to 72, and M01 and M02 to the stored programming jobs 1 and 12. Note • [Type 1] is selected by factory default. Home Set the layout of service buttons that appear on the [Home] screen.
Common Service Settings Select from [Confirmation Not Required], [Always Reconfirm Recipient], or [Reconfirm If Multiple Recipients]. Reconfirm Fax / Internet Fax Recipient Set whether or not to display a screen to confirm fax/Internet fax recipients when sending faxes / Internet faxes. First Tab - Reconfirm Recipients Select from [Off], [Always Reconfirm Recipient], and [Reconfirm If Multiple Recipients]. Start Job at Other Tabs Select from [Disabled] and [Enabled].
5 Tools Custom Paper Name / Color You can name Custom Paper Types 1 to 5 which you can select in [Paper Type] and Custom Paper Colors 1 to 5 which you can select in [Paper Color] of [Paper Tray Attributes]. You can use letters, numerals, and symbols of up to 24 characters for each name and color. For example, you can use a name showing its usage, such as "Color" for colored paper, and "Covers" for bond paper. For information about how to enter characters, refer to "Entering Text" (P.34).
Common Service Settings Size Detection Displays the setting in [Paper Size]. Usage (Auto Paper Select) Displays the setting in [Auto Paper Select]. Paper Tray Attributes on Setup Screen Select whether or not to display [Paper Tray Attributes] in the [Setup] screen or not. This setting allows you to select the size and type of paper without entering the System Administration mode.
5 Tools Inch Size You can select from sizes of inch series. Others You can select from other sizes. Custom Size You can enter any size. Set the X width between 98 and 483 mm, and the Y length between 89 and 320 mm in 1 mm increments. Note • For envelopes, enter the size with the flap size excluded. Auto Tray Switching Control Set the alternative tray or paper when running out of paper loaded in the tray selected.
Common Service Settings Setting values Meaning Plain E (60-79 gsm) Default setting for plain paper (North American model). This image quality is suitable for general office use. Paper having ream weight of 60 - 79 gsm. Plain F (60-79 gsm) Default setting for plain paper (European model). This image quality is suitable for general office use. Paper having ream weight of 60 - 79 gsm. Plain G (80-105 gsm) Normally, do not select this value. Plain S (60-105 gsm) This is for custom settings.
5 Tools Image Quality Adjustment You can set the image quality and calibration settings. Image Quality You can select the image quality processing method when the machine scans a document. Photo & Text Recognition Allows you to change a level with which the machine determines a document as text or photos. This setting is used when you select [Photo & Text] for [Original Type] on the [Image Quality] screen. Selecting [More Text] enables the machine to easily recognize very fine print as text.
Common Service Settings Background suppression is the function to detect the density of colors and suppress the scan of background colors when a document has background colors on colored paper. Select [High Speed] to sample a section of the document and detect the background color. Select [High Quality] to conduct a pre-scan, and sample the whole document to detect the background color.
5 Tools Job History Report Select whether or not to automatically print a Job History Report when a total of 50 jobs have been processed. All jobs are automatically listed on the printed report. For information on how to print a Job History Report manually, refer to "Print Reports" (P.86). Activity Report Select whether or not to automatically print an Activity Report when a total of 100 communication results have been accumulated. For information on an Activity Report, refer to "Activity Report" (P.602).
Common Service Settings Maintenance You can initialize or delete data from the hard disk of the machine. Initialize Hard Disk Initializes the hard disk. Note • The secure print documents and logs are not erased. Data deleted by initialization includes supplementary fonts and ESC/P forms. Delete All Data This feature is designed to prevent the leakage of confidential information of a customer when the machine is returned to Dell. By executing [Start], all data registered on the machine is deleted.
5 Tools Adjust Paper Registration Allows you to adjust the print image position vertically and horizontally. Enter values from 2.0 to + 2.0, and select [Adjust]. When you enter the [Number of Sheets] value and select [Sample Printout], the machine prints a sample with the image position adjusted. Delete All Certificates / Initialize Settings Deletes all certificates stored in the machine and initializes the security settings associated with certificates.
Common Service Settings Note • The Watermark will be printed in black on faxes regardless of this setting. Density Specify the density of watermark. You can select from [Lighten], [Normal], and [Darken]. Watermark / Background Contrast Specify the contrast level of watermark text and pattern. You can select a level from 1 to 9. To print samples, select [Print this Sample List]. Force Watermark - Copy Specify whether to force printing watermark on every copied document.
5 Tools Note • When a watermark or Universal Unique ID is to be printed on the copies, it may overlap the text printed by the Force Annotation feature. The layout templates, Preset 1 to Preset 4, are provided with the machine. The printed items with the templates as follows: • Preset 1 and Preset 2 The string registered on [Create Text String 1] is printed faintly at an angle in the center of paper. The following items are printed at the bottom right for Preset 1 or bottom left for Preset 2 of paper.
Common Service Settings Note • The provided layout templates, Preset 1 to Preset 4, cannot be deleted. Create Text String Register text strings for the Force Annotation feature. You can register up to eight types of strings in [Create Text String 1] to [Create Text String 8]. You can enter up to 64 singlebyte characters. Note • The available text for the provided layout templates, Preset 1 to Preset 4, is the text strings registered in [Create Text String 1].
5 Tools Note • When you select [Save] to exit this screen without specifying an e-mail address, the setting of [Targeted Jobs] or [E-mail Message] is deleted. E-mail Message Enter a comment attached to the e-mail. Plug-in Settings When you use custom services, you can set whether to enable embedded plug-ins and display the list of the plug-ins. Embedded Plug-ins Set whether to enable embedded plug-ins. List of Embedded Plug-ins Displays the names and status of the embedded plug-ins.
Common Service Settings Note • An optional component is required to use this feature. For more information, contact Customer Support at dell.com/contactdell. Booklet Offset When [Offset Stacking (Center Tray)] or [Offset Stacking (Right Middle Tray)] is set to [Offset per Set], the paper is output to the tray by being slightly displaced by set. If, however, [Fold & Staple] is selected for booklet settings, the paper is not output by set. Note • An optional component is required to use this feature.
5 Tools Refer to the following tables for a combination of sizes that can be detected automatically.
Common Service Settings Paper size group AB series Document glass Document feeder Tray 1 Trays 2 to 4 Tray 5 Tray 6 (HCF B1) Document glass Document feeder Tray 1 Trays 2 to 4 Tray 5 Tray 6 (HCF B1) Loading Position AB series (8 × 13") 16 K (mainland China) X X X X X X X X X X X X 16 K (mainland China) X X X X X X X O O O X X 8K (mainland China) X X X X X X X O O O X X Postcard X X X X X X X X X X O X Envelope (120 x 235 mm) X X X X X
5 Tools Paper size group AB series Document glass Document feeder Tray 1 Trays 2 to 4 Tray 5 Tray 6 (HCF B1) Document glass Document feeder Tray 1 Trays 2 to 4 Tray 5 Tray 6 (HCF B1) Loading Position AB series (8 × 13") Photograph 2L (5 × 7") X X X X X X X X X X X X Postcard (6 × 9") X X X X X X X X X X X X Size / Orientation O : Available X : Not available 148
Common Service Settings AB series (8 K / 16 K) Paper size group Document glass Document feeder Tray 1 Trays 2 to 4 Tray 5 Tray 6 (HCF B1) Document glass Document feeder Tray 1 Trays 2 to 4 Tray 5 Tray 6 (HCF B1) Loading Position AB series (8 × 13" / 8 × 14") A6 O X X X X X O X X X X X A5 O O O O O X O O O O O X A5 O O X X O X O X X X X X A4 O O O O O X O O O O X X A4 O O O O O O O O O O X O A3 O O O O O X O O O O X
5 Tools AB series (8 K / 16 K) Paper size group Document glass Document feeder Tray 1 Trays 2 to 4 Tray 5 Tray 6 (HCF B1) Document glass Document feeder Tray 1 Trays 2 to 4 Tray 5 Tray 6 (HCF B1) Loading Position AB series (8 × 13" / 8 × 14") 16 K (mainland China) O X X X X X X X X X X X 16 K (mainland China) O O O O X X X X X X X X 8K (mainland China) O O O O X X X X X X X X Postcard X X X X O X X X X X X X Envelope (120 x 235 mm) X X X
Common Service Settings AB series (8 K / 16 K) Paper size group Document glass Document feeder Tray 1 Trays 2 to 4 Tray 5 Tray 6 (HCF B1) Document glass Document feeder Tray 1 Trays 2 to 4 Tray 5 Tray 6 (HCF B1) Loading Position AB series (8 × 13" / 8 × 14") Photo 2L (5 × 7") X X X X X X X X X X X X Postcard (6 × 9") X X X X X X X X X X X X Size / Orientation O : Available X : Not available 151
5 Tools Paper size group Document glass Document feeder Tray 1 Trays 2 to 4 Tray 5 Tray 6 (HCF B1) Loading Position Inch series A6 O X X X X X A5 O X X X X X A5 O X X X X X A4 O O O O X X A4 O O O O X X A3 O O O O X X B6 O X X X X X B6 X X X X X X B5 O X O O X X B5 O O X X X X B4 O O O O X X 5.5 × 8.5" X O O O X X 5.5 × 8.5" O O X X O X 7.25 × 10.
Common Service Settings Paper size group Document glass Document feeder Tray 1 Trays 2 to 4 Tray 5 Tray 6 (HCF B1) Loading Position Inch series 16 K (mainland China) X X X X X X 16 K (mainland China) X X X X X X 8K (mainland China) X X X X X X Postcard X X X X X X Envelope (120 x 235 mm) X X X X X X Envelope (90 x 205 mm) X X X X X X Envelope (240 x 332 mm) X X X X X X Envelope (162 x 229 mm) X X X X X X Envelope (229 x 324 mm) X X X X X
5 Tools Paper size group Document glass Document feeder Tray 1 Trays 2 to 4 Tray 5 Tray 6 (HCF B1) Loading Position Inch series X X X X O X Size / Orientation Postcard (6 × 9") O : Available X : Not available Millimeters / Inches Allows you to select unit of measurement displayed on the screen from [Millimeters] or [Inches]. Keyboard Input Restriction Allows you to select whether or not to restrict the display of the virtual keyboard of the machine.
Common Service Settings 2 Select [On]. 3 Select [New Encryption Key], and enter an encryption key of 1 to 12 single-byte characters, and then select [Save]. 4 5 6 Select [Re-enter Encryption Key]. Enter the same encryption key, and then select [Save]. Select [Save]. Data Restoration The encrypted data cannot be restored in the following cases: • When a problem occurs with the hard disk. • When you have forgotten the encryption key.
5 Tools Encryption Key for Confidential Data Allows you to set an encryption key to encrypt confidential information such as the passcode of the system administrator and a folder. Encrypting confidential information prevents a network hacking and an unauthorized access to the information. Enter an encryption key of 4 to 12 single-byte characters using alphanumeric characters. Note • If you change the existing encryption key, you may not restore confidential information from a backup.
Common Service Settings - If you lose the passcode, our service representative cannot perform maintenance in the case when an error occurs in the machine. • To change the restricted items or perform maintenance, the electric circuit board of the machine must be replaced. You will be charged for the electrical circuit board and handling cost. Be sure not to lose the System Administrator's user ID and passcode. For information on the system administrator permissions, refer to "User Roles" (P.347).
5 Tools Copy Service Settings In [Copy Service Settings], you can configure settings related to the Copy feature. The following shows the reference section for each procedure. Copy Tab - Features Allocation ..............................................................................................158 Preset Buttons ..........................................................................................................................159 Copy Defaults ...................................................
Copy Service Settings 3 Select a feature to display, and select [Save]. Note 4 • Select [ ] to display the previous screen or [ ] to display the next screen. Repeat steps 2 and 3 as required, and then select [Save]. Preset Buttons Paper Supply - Button 2 - 5 You can select the paper tray displayed in the second to fifth buttons in [Paper Supply] on the [Copy] screen.
5 Tools When the default value of [Paper Supply] is set to [Auto Select], [Auto %] cannot be selected for [Reduce / Enlarge]. For information on the Reduce/Enlarge Preset buttons, refer to "Reduce / Enlarge Presets" (P.167). Output Color Set the default value for [Output Color] in the [Copy] screen. When [No Default] is selected, select the output color in the [Copy] screen before making copies. Output Color (Simple Copy) Set the default value for [Output Color] in the [Simple Copy] screen.
Copy Service Settings Contrast Set the default value for [Contrast] of [Image Enhancement] in the [Image Quality] screen. Sharpness Set the default value for [Sharpness] of [Image Options] in the [Image Quality] screen. Saturation Set the default value for [Saturation] of [Image Options] in the [Image Quality] screen. Background Suppression Set the default value for [Suppress Background] of [Image Enhancement] in the [Image Quality] screen.
5 Tools Edge Erase - Left Edge Set the default value for the amount of edge erased from the original in the left directions in [Edge Erase] in the [Layout Adjustment] screen. Set the value from 0 to 50 mm in 1 mm increments. Note • You cannot copy the whole area even if you set [0] to [Edge Erase - Left Edge]. For the printable area, refer to "Printable Area" (P.519).
Copy Service Settings Output Destination Set the default value for [Output Destination / Offset] under [Copy Output] in the [Copy] and [Output Format] screens. Note • An optional component is required to use this feature. For more information, contact Customer Support at dell.com/contactdell. Output Destination (Simple Copy) Set the output destination when you start copying from the [Simple Copy] screen. Note • If paper cannot be output to the tray you set, the destination may be changed automatically.
5 Tools Page Numbers - Font Size Set the default value for [Font Size] under [Font Size] displayed when [Page Numbers] is selected for [Annotations] in the [Output Format] screen. Bates Stamp - Number of Digits Set the default value for [Number of Digits] displayed when [Bates Stamp] is selected for [Annotations] in the [Output Format] screen.
Copy Service Settings Auto Paper Off Select the tray used when [Auto Select] of [Paper Supply] in the [Copy] screen is cancelled. [Auto Select] of [Paper Supply] is cancelled when [Auto %], [Auto X - Y%] for [Independent X - Y%], or [Slight Reduction (Improves Fit)] is selected. Mixed Size Originals - 2 Sided Copy Specify paper to copy side 2 of a document: in 2 sided copying, if the size of side 1 and side 2 of a document is different, and the machine detects different paper size for sides 1 and 2.
5 Tools Highlighted Originals Select [Highlighted Originals] when copying an original marked with a highlight pen. This improves the recognition of the colors of highlight pen. Original Type - See-Through Paper When [Text] is selected for [Original Type] in the [Image Quality] screen, set whether to display [Text on See-Through Paper]. Annotations - Comment Density Set the translucency of the comment printed as annotation. You can select from three translucency values: Darken, Normal, and Lighten.
Copy Service Settings Others You can select from other sizes. Custom Size You can enter any size. Set the width (X) from 15 to 432 mm, and the height (Y) from 15 to 297 mm in 1 mm increments. Reduce / Enlarge Presets Set the magnifications displayed as [Preset %] which are displayed when [Proportional %] is selected under [Reduce / Enlarge] in the [Copy] screen. You can assign any magnification to the Reduce/Enlarge Preset buttons other than [100%] and [Auto %].
5 Tools Connectivity & Network Setup In [Connectivity & Network Setup], you can configure settings related to the Connectivity & Network feature. For information on Connectivity and Network Settings, refer to "Printer Environment Settings" (P.281) or "E-mail Environment Settings" (P.299). If you use Dell Printer Configuration Web Tool, more detailed settings are possible. For more information, refer to "Dell Printer Configuration Web Tool Settings" (P.273).
Connectivity & Network Setup Auto Eject Time Configure the time that the data so far received by the machine will automatically be printed since data is no longer sent to the printer. You can enter a time between 5 and 1275 seconds in 5 seconds increments. Adobe Communication Protocol • Standard Select this when the output protocol of the print driver is in the ASCII format. • Binary Select this when the output protocol of the print driver is in the BCP format.
5 Tools IPP Port Status Select [Enabled] to use IPP. Set this when you want to use IPP (Internet Printing Protocol) to print via the Internet. Added Port Number Select [Disabled] when you want to set the machine does not accept IPP from other than the standard port number, or select [Enabled] when accepts all port numbers. Enter a port number for IPP other than the standard port number from 1 to 65535. The default value is 80. Note • Do not use a number that is the same as a port number of another port.
Connectivity & Network Setup Note • Select a communication mode to send data scanned via FTP from [Passive Mode] and [Active Mode]. [Passive Mode] is selected by factory default. You can change the setting from Dell Printer Configuration Web Tool. Receive E-mail Port Status Select [Enabled] when you receive e-mails or Internet faxes. Send E-mail Port Status Select [Enabled] when you send e-mails or Internet faxes.
5 Tools Note • Do not use a number that is the same as a port number of another port. However, you can use the same port number for a port that uses HTTP (IPP, Internet Services (HTTP), UPnP Discovery, SOAP, WebDAV, and Web Services on Devices (WSD)). Internet Services (HTTP) Port Status Select [Enabled] to use Dell Printer Configuration Web Tool. For more information about Dell Printer Configuration Web Tool, refer to "Dell Printer Configuration Web Tool Settings" (P.273).
Connectivity & Network Setup ThinPrint Port Status You can use the machine for print in the ThinPrint environment. The machine decompresses and prints the compressed print data sent from the server. Select [Enabled] when you use ThinPrint®. Port Number Enter a port number for ThinPrint from 1 to 65535. The default value is 4000. Note • Do not use any numbers assigned to the other ports. • ThinPrint is available when the communication protocol uses IPv4.
5 Tools IPv6 Mode Select this option for IPv6. Dual Stack Select this option for an environment using both IPv4 and IPv6. IPv4 - IP Address Resolution Allows you to select a method for obtaining the IP address, subnet mask, and gateway address. DHCP The address, subnet mask, and gateway address will automatically be set via DHCP. BOOTP The address, subnet mask, and gateway address will automatically be set via BOOTP. RARP The address, subnet mask, and gateway address will automatically be set via RARP.
Connectivity & Network Setup IPv4 - DNS Server Setup Set the DNS server. Get IP Address from DHCP Set whether or not to automatically obtain the address of the DNS server from the DHCP server. DNS Server IP Address When [Get IP Address from DHCP] is set to [Disabled], manually set the DNS server address. IPv4 - IP Filter Select whether or not to limit IPv4 addresses that can access the machine. Note • [IPv4 - IP Filter] applies to all features using TCP/IP, such as Print, and Store to Folder.
5 Tools Automatically Configured IPv6 Address Displays the following addresses automatically assigned. • Link-local Address • Auto Stateless Address 1 and Prefix Length • Auto Stateless Address 2 and Prefix Length • Auto Stateless Address 3 and Prefix Length • Auto Gateway Address IPv6 - IP Filter Select whether or not to limit IPv6 addresses that can access the machine.
Connectivity & Network Setup Domain Name Enter the domain name with up to 64 single-byte characters. Proxy Server Settings Configure the settings for a proxy server. Configure a proxy server when using inbound/outbound access. Note • Do not set this item unless you use services requiring proxy server settings. Use Proxy Server Select whether or not to use a proxy server. Proxy Server Setup Select the proxy server specification from [Same Proxy for All Protocols] or [Different Proxy for Each Protocol].
5 Tools HTTPS Proxy Server Login Name Enter a login name of the HTTPS proxy server. Up to 31 characters are allowed. HTTPS Proxy Server Password Enter a password of the HTTPS proxy server. Up to 31 characters are allowed. Outgoing / Incoming E-mail Settings Set e-mail transmission and reception settings. POP3 Server Settings Set the POP3 server. In [POP3 Server Settings], you can set the following items: Note • For IPv4, enter the address in the format "xxx.xxx.xxx.
Connectivity & Network Setup SMTP Server Port Number Enter a port number in the range from 1 to 65535. The default value is 25. Note • Do not use the numbers assigned to the other ports. E-mail Send Authentication Select one from [Off], [POP before SMTP], or [SMTP AUTH]. Note • If [POP before SMTP] is selected, the POP3 settings must be set. • AUTH GSSAPI (only for Kerberos), AUTH NTLMv2, AUTH NTLMv1, AUTH PLAIN, AUTH-LOGIN, or AUTH CRAM-MD5 can be used as an authentication method.
5 Tools Primary Server Name / Address Enter the primary server name or IP address. Note • For IPv4, enter the address in the format "xxx.xxx.xxx.xxx", where "xxx" is a numeric value from 0 to 255. • For IPv6, enter the address in the format "xxxx:xxxx:xxxx:xxxx:xxxx:xxxx:xxxx:xxxx", where "xxxx" is a hexadecimal value. Primary Server - Port Number Set the primary server port number from 1 to 65535. The default value is 88. Note • Do not use the numbers assigned to the other ports.
Connectivity & Network Setup The default value is 389. Note • Do not use the numbers assigned to the other ports. Authentication Method Select a method to perform LDAP authentication from [Direct Authentication] and [Authentication of User Attributes]. • Direct Authentication User ID and password entered by a user are used for LDAP authentication.
5 Tools Note • This item is displayed when [Passcode Entry for Smart Card Login] under [Tools] > [Authentication / Security Settings] > [Authentication] > [Passcode Policy] is set to [Off]. Login Credentials to Search Entries Select which users are allowed to search the Address Book. You can select from [Remotely Authenticated User] or [System].
Connectivity & Network Setup Search Entries by Given Name Set whether or not to use [Attribute Type of Given Name] when a name is used as a search key. Attribute Type of Name Set the recipient name attribute type. Enter a field attribute name to be used as a recipient name from user information registered on the LDAP server. Up to 32 characters are allowed. For Windows, enter "cn" for an attribute name used as a recipient name. Attribute Type of Surname Set the sender's family name attribute type.
5 Tools SMB Server Settings SMB Server Setup Select the server specification method from [By Domain Name] and [By Domain & Server Names / IP Address]. According to the option you selected here, set [Domain Name] and [Server Name / IP Address] for SMB servers 1 to 5 respectively. The setting for SMB server 1 is used as the default setting for authentication. Domain Name Enter the domain name of the server. Up to 64 characters are allowed.
Connectivity & Network Setup • Disabled The machine does not communicate in SSL/TLS. • STARTTLS (If Available) The machine verifies the certificate and communicates in SSL/TLS. If the verification fails, the machine does not communicate in SSL/TLS. • STARTTLS The machine verifies the certificate and communicates in SSL/TLS. If the verification fails, the machine cannot perform communication. • SSL / TLS The machine communicates in SSL/TLS.
5 Tools Message Encryption Method Set the encryption method for mail contents. Select from [3DES], [RC2-40], [RC2-64], [RC2-128], [AES-128], [AES-192], and [AES-256]. Split Encrypted E-mail Select whether or not to split an outgoing encrypted e-mail for each recipient. Split Encrypted Internet Fax Select whether or not to split an outgoing encrypted Internet fax for each recipient. Digital Signature - Outgoing E-mail Select whether or not to always add a digital signature to outgoing e-mails.
Connectivity & Network Setup IKE Authentication Method Set the IKE authentication method. Select from [Authenticate by Preshared Key] or [Authenticate by Digital Signature]. Preshared Key Enter a preshared key. This setting is valid when [IKE Authentication Method] is set to [Authenticate by Preshared Key]. Device Certificate Select a certificate for IPSec communications. Select a certificate when [IKE Authentication Method] is set to [Authenticate by Digital Signature].
5 Tools Authentication Method Select from [EAP-MD5], [EAP-MS-CHAPv2], [PEAP / MS-CHAPv2], or [EAP-TLS]. Login User Name Enter the login user name with up to 128 characters. Login Password Enter the login password with up to 128 characters. Server Certificate Verification Select whether or not to verify a server certificate when [PEAP / MS-CHAPv2] is selected in [Authentication Method]. Certificate Revocation Retrieval Settings Configure the settings for certificate revocation retrieval.
Connectivity & Network Setup Protocol to Receive E-mail Select from [SMTP] or [POP3] depending on your environment. Add Domain Name to User Name Select whether or not to add domain names to user names. Output Destination for E-mail Specify an output destination for e-mail print. Selecting [Auto] enables the machine to select the output destination, which is set as the default output destination. Domain Filtering Set the domain filtering settings for the E-mail and Internet Fax features.
5 Tools Print Service Settings In [Print Service Settings], you can configure settings related to the Print feature. Using Dell Printer Configuration Web Tool, you can make more detailed settings. For more information, refer to "Dell Printer Configuration Web Tool Settings" (P.273). The following shows the reference section for each setting. Allocate Memory ......................................................................................................................190 Delete Form ................
Print Service Settings Receiving Buffer - USB Set the receiving buffer for USB. You can specify a value from 64 to 1024 KB in 32 KB increments. Receiving Buffer - LPD Note • You may not be able to change the [Receiving Buffer - LPD] setting because of the setting of [LPD Print Queue]. For more information on [LPD Print Queue], refer to "LPD Print Queue" (P.195). No Spooling Does not use spooling.
5 Tools Specify a value for the dedicated IPP receiving buffer memory capacity from 64 to 1024 KB in 32 KB increments. Spool to Hard Disk Carries out spooling. The receiving buffer for spooling uses the hard disk. Receiving Buffer - EtherTalk Set the EtherTalk receiving buffer. Specify a value from 1024 to 2048 KB in 32 KB increments. Receiving Buffer - Port 9100 Set the Port 9100 receiving buffer. Specify a value from 64 to 1024 KB in 32 KB increments.
Print Service Settings substitute tray, select the paper size from [Use Larger Size], [Use Closest Size], or [Select Tray 5]. Note • When documents are printed using emulation such as ESC/P-K and HP-GL/2, the substitute tray setting is not valid and a message prompting you to load paper displayed on the screen. Display Message Does not use a substitute tray, but displays a paper loading message.
5 Tools Job Resumes Automatically Automatically cancels the print job to print subsequent jobs. Resume by User Displays a confirmation screen before cancelling the print job. After the confirmation, the machine cancels the print job to print the subsequent jobs. Note • When [Resume by User] is selected, the machine will not temporarily stop printing even when the button is pressed. When Paper Jam Occurs Specify how the machine handles print jobs after a paper jam is cleared.
Print Service Settings Banner Sheet Offset Set whether or not to offset when banner sheets are output. Banner Sheet Tray Select a paper tray used for banner sheets. This setting applies to Trays 1 to 4 and 6 (optional). You cannot apply this setting to Tray 5. PostScript Default Color Set the default value for Post Script output color. PostScript Paper Supply Select whether the PostScript Deferred Media Selection feature is enabled or disabled when the paper tray is selected.
5 Tools Data Processing Order Prints jobs in the order of becoming print-ready status after receiving the jobs. When you print jobs of multiple documents continuously, the machine may preferentially print the next job in the middle of processing depending on the processing time. Job Submission Order Prints jobs in the order of lpr print submission. Note • This setting is valid only when [Receiving Buffer - LPD] is set to [Spool to Hard Disk].
Scan Service Settings Scan Service Settings You can configure settings related to the Scan services. Note • When [Scan to Fax Server] is selected in the System Settings, [Scan Service Settings] is replaced with [Scan / Fax Service Settings]. For information on scanner environment settings, refer to "Scanner Environment Settings" (P.307). The following shows the reference section for each setting. Screen Defaults ............................................................................................
5 Tools Reduce/Enlarge - Buttons 2 to 5 This item can be set when [Reduce / Enlarge] is selected for one of the features that appear in the second to the fourth column in [1st Tab - Features Allocation]. Select the magnification ratio displayed in [Reduce / Enlarge] from the Reduce/Enlarge Presets registered. For information about the Reduce/Enlarge Preset buttons, refer to "Reduce / Enlarge Presets" (P.201). Scan Defaults You can set the default settings of the Scan services.
Scan Service Settings Background Suppression Set the default value for [Background Suppression] of [Image Enhancement] in the [Advanced Settings] screen. Shadow Suppression Set the default value for [Shadow Suppression] in the [Advanced Settings] screen. Color Space Set the default value for [Color Space] in the [Advanced Settings] screen.
5 Tools Store & Send Link - E-mail Subject Set the default value for the subject used for the Store & Send Link feature. Up to 128 characters can be entered for the subject. For more information on the Store & Send Link feature, refer to "5 Scan" > "Scanning Procedure" > "Step 2 Selecting the Features" in the User Guide. E-mail Encryption Set the default value for [Encryption] in the [E-mail Options] in the [E-mail] screen.
Scan Service Settings Original Size Defaults Set the document size displayed in [Original Size] in the [Layout Adjustment] screen. You can assign a document size to each of the 17 buttons other than [Auto Detect]. If you frequently use non-standard size paper for scanning, assigning the paper sizes to the buttons will save your time to specify the size each time. A/B Series Size You can select from sizes of A and B series such as A4 and B5. Inch Size You can select from size of Inch series such as 8.
5 Tools Memory Full Procedure If there is insufficient hard disk memory while scanning a document, a screen appears asking you how you want to handle the partially stored data. Set the process you want the machine to perform for the partially stored data after a certain time has elapsed in the confirmation screen. You can set the time until the memory full procedure is carried out. For more information, refer to "Auto Job Release" (P.125). Delete Job Deletes the data partially stored.
Scan Service Settings Display Scan & Transfer Screens Displays the transfer screen after scan completion. The scan completion message is not displayed. Display Message at End of Transfer Displays a transfer completion message. Searchable - Page Orientation Set whether or not to handle the character orientation to be upright when the machine scans a document with OCR (Optical Character Recognition). Auto Upright Orientation Handles the character orientation upright regardless of the document orientation.
5 Tools Fax Service Settings In [Fax Service Settings], you can configure settings related to the Fax service. Note • An optional component is required to use this feature. For more information, contact Customer Support at dell.com/contactdell. • You can register new address book entries in [Add Address Book Entry] under [Setup]. For more information, refer to "Add Address Book Entry" (P.241). The following shows the reference section for each setting. Screen Defaults ....................................
Fax Service Settings Fax Defaults You can set the default settings of the Fax services. When the machine is turned on, or the machine exits from the Power Saver mode, or when the button is pressed, the machine resets to the default values specified under this menu. By setting frequently used features and values as the defaults, you can simplify operations. For more information on each setting item, refer to "4 Fax" in the User Guide.
5 Tools Internet Fax Subject Set the default value for [Internet Fax Subject] in the [Fax / Internet Fax Options] screen. Up to 128 single-byte characters can be entered for the subject. Internet Fax Encryption Set the default value for [Encryption] in the [Fax / Internet Fax Options] screen. Note • This feature appears only when the root certificate for a remote server for remote authentication is set. Fax Control You can configure the settings related to fax control.
Fax Service Settings No need to re-enter the group recipient. • Enter Twice Re-entering the group recipient is required. Broadcast Checkbox on 1st Tab Specify whether or not to show the [Enable Broadcast] checkbox in the [Fax / Internet Fax] screen to explicitly express broadcast directions. Chain Dial Allows you to combine the fax numbers registered in one touch button, speed dial, and address book respectively and the numbers entered using the numeric keypad to specify as one recipient.
5 Tools Saved Faxes - Auto Delete When [Yes] is selected for [Save Undelivered Faxes], set whether or not to automatically delete saved faxes in 24 hours. Transmission Interval Specify a value for the interval between the end of one transmission and the beginning of the next, from 3 to 255 seconds in 1 second increments. A longer transmission interval increases the total time to send a broadcast transmission, but allows calls to be received during the standby time.
Fax Service Settings Tray 5. Load paper in Tray 5 and press the button to print the document. To cancel printing, press the button. User Mode Specify the paper sizes to use for printing received fax documents. Regardless of whether the paper is loaded in the trays, only the specified size paper is used for printing. When you select [User Mode], select paper sizes from [A3 ], [A4 ], [A4 ], [A5 ], [B4 ], [B5 ], [8.5 x 11" ], and [Select All]. You can select one or more paper sizes.
5 Tools You can set the time until the memory full procedure is carried out. For more information, refer to "Auto Job Release" (P.125). Delete Job Deletes the data partially stored. Run Job Treats the read-in data as valid, and start scanning the document partially stored. Maximum Stored Pages Set the maximum number of pages stored for a fax document. You can specify from 1 to 999 pages.
Fax Service Settings Fax Received Options Fax Received Options allows you to specify a method for classifying received fax documents into specified folders. Folder Selector Setup If you set the classification by line type, the machine classifies the received documents by line type and store them in the folders specified. 1 2 Select [Folder Selector Setup]. 3 Select [On]. 4 Enter the folder number (three-digits) where you want to store the faxes with the numeric keypad. 5 Select [Save].
5 Tools Original Size Defaults You can set the original sizes displayed in [Original Size] in the [Layout Adjustment] screen. You can assign original sizes to the buttons other than [Auto Detect]. If you frequently use non-standard size paper for scanning, setting non-standard size as the default will save your time to specify the size each time. A/B Series Size You can select from sizes of A and B series such as A4 and B5. Inch Size You can select from size of Inch series such as 8.5 x 11" and 11 x 17".
Fax Service Settings Note • A G3 ID (fax number) can consist of not more than 20 digits, including 0 to 9, +, and space. G3 Line 1 - Dial Type Set the dial type. Tone Tone dialing line. 10pps Pulse dialing line. G3 Line 1 - Line Type Set the line type. PSTN Subscriber telephone line. PBX Private branch exchange. Internet Fax Control You can configure the settings related to the Internet fax control. Internet Fax Path Set the Internet fax communication path.
5 Tools TIFF-S The Internet fax standard profile. For documents larger than A4, the size is automatically reduced to A4 when transmission. TIFF-F Select this profile when you specify [Superfine (400 dpi)] or [Superfine (600 dpi)] for [Resolution] or when you send A3 or B4 documents. TIFF-J Select this profile for sending documents in JBIG. Broadcast Starting Rate Set the default value for the communications mode for the broadcasting for the Internet fax.
Fax Service Settings Fax Transfer from Address Book Set whether to permit forwarding of Internet fax data received by e-mail via SMTP when the forwarding destination is not registered on the Address Book. Off Permits forwarding. On Checks whether the forwarding fax number is listed in the Address Book, and if not, rejects receiving the e-mail and deletes it.
5 Tools E-mail / Internet Fax Service Settings In [E-mail / Internet Fax Service Settings], you can configure settings related to the e-mail and the Internet Fax service. 1 On the [Tools] screen, select [System Settings] > [E-mail / Internet Fax Service Settings]. For the method of displaying the [Tools] screen, refer to "System Settings Procedure" (P.106). 2 Select an item to set or change. E-mail Control You can configure the settings for e-mail and Internet fax transmissions.
E-mail / Internet Fax Service Settings On Automatically notifies the sender that the e-mail has been processed. Read Receipts When an e-mail is sent from the machine, select whether or not to use the Read Receipts feature. Off The Read Receipts feature is disabled. On Uses the Read Receipts feature.
5 Tools Allow Casual Users to Edit From Field Set whether or not to protect e-mail addresses from being changed by unregistered users under [From] on the [E-mail] tab. Allow Guest Users to Edit From Field Set whether or not to protect e-mail addresses from being changed by guest users under [From] on the [E-mail] tab. Allow to edit From if Search Found Set whether or not to protect e-mail addresses from being changed under [From] on the [Email] tab when a login user retrieves an e-mail address.
Address Book Settings Address Book Settings In [Address Book Settings], you can configure settings related to the e-mail and the address book. 1 2 On the [Tools] screen, select [System Settings] > [Address Book Settings]. For the method of displaying the [Tools] screen, refer to "System Settings Procedure" (P.106). Select an item to set or change. Address Book Type Select the type of the Address Book from [Type 1] or [Type 2].
5 Tools Folder Service Settings In [Folder Service Settings], you can configure settings to handle files stored in folders. 1 On the [Tools] screen, select [System Settings] > [Folder Service Settings]. For the method of displaying the [Tools] screen, refer to "System Settings Procedure" (P.106). 2 Select an item to set or change. Files Retrieved By Client Set whether or not to delete a file stored in a folder when a client retrieves it.
Job Flow Service Settings Job Flow Service Settings In [Job Flow Service Settings], you can configure the settings related to the Job Flow. The Job Flow is a function to perform a series of jobs registered. Also, in [Job Flow Service Settings], you can configure a pool server. As for [Pool Server], [Pool Server Login Method], and [Job Flow Sheet List Default], however, leave the default settings unchanged because a pool server is not available for the machine.
5 Tools Media Print Service Settings In [Media Print Service Settings], you can select the paper trays displayed for [Paper Supply] in the [Media Print - Text] and [Media Print - Photos] screens. You can import and print image data (DCF1.0 (Exif 2.0 - 2.2 compliant JPEG/TIFF files)) from a digital camera and document files (PDF, TIFF, XML Paper Specification (XPS), or JPEG (JFIF)). This feature is called the Media Print feature.
Stored File Settings Stored File Settings In [Stored File Settings], you can select whether to automatically delete files stored to the folders of the machine. Set the expiration date and the time of deletion. You can also specify the types of the files to delete. 1 On the [Tools] screen, select [System Settings] > [Stored File Settings]. For the method of displaying the [Tools] screen, refer to "System Settings Procedure" (P.106). 2 Select an item to set or change.
5 Tools Display Details of Stored Print Job List Set whether or not to display detailed information such as output color and 2 sided in the stored job list of print files (Charge Print, Secure Print, Sample Print, or Delayed Print). When you select [On], detailed information is displayed in the list. When you select [Off], you can see more jobs at a time since detailed information is not displayed.
Web Applications Service Setup Web Applications Service Setup In [Web Applications Service Setup], you can specify the remote access destination. Remote access allows you to view web application services, which are compatible with the machine, directly on the touch screen, to upload a document that has been scanned on the machine to the web applications, and to directly select and print a document that is stored in the remote server.
5 Tools 3) Select the [Enabled] check box for [Verify Remote Server Certificate]. 4) Click [Apply]. 5) When the right frame on the web browser will change to the machine reboot display, click [Reboot Machine]. The machine reboots and the setting values are enabled. 4 Import the root certificate of the remote server. 1) Refresh the web browser to reload Dell Printer Configuration Web Tool. Note • An address beginning with "https" instead of "http" is displayed in the address box in the web browser.
Web Applications Service Setup Server Setup This section describes how to register a server on access web applications. Note 1 2 3 • If there are one or more servers to register, it is helpful to assign the servers to the buttons displayed on the [Home] screen. For information on changing the buttons on the [Home] screen, refer to "Customizing the Control Panel" (P.25). Select [Server Setup]. Select an access destination you want to register, and then select [Change Settings].
5 Tools Use User ID • No - When [Login Type] is set to [Login to Remote Accounts]: The machine accesses the remote service using the user information authenticated on the machine. - When [Login Type] is set to [No Login Required] or [Login to Local Accounts]: The machine prompts the user to input User ID and password to access Web applications. • Yes Allows you to enter a user ID and password into [User ID] and [Password] respectively, which are used when the machine accesses the remote service.
Web Browser Setup Web Browser Setup In [Web Browser Setup], you can configure the settings for the web browser to be used when the machine accesses a web application using the Web Applications feature. Remote access allows you to view web application services, which are compatible with the machine, directly on the touch screen, to upload a document that has been scanned on the machine to the web applications, and to directly select and print a document that is stored in the remote server.
5 Tools Enable File Printing Specify whether to use the File Printing feature. The File Printing feature allows you to directly print the printable files obtained from the remote Web server.
Setup Setup In [Setup], you can create or update folders, job flows, and the Address Book. The following shows the reference section for each setting. Create Folder........................................................................................................................... 231 Stored Programming ............................................................................................................... 233 Create Job Flow Sheet...............................................................
5 Tools Folder Name Set the folder name. Enter up to 20 single-byte characters using the keyboard displayed or the numeric keypad. For information about how to enter characters, refer to "Entering Text" (P.34). Check Folder Passcode Set an access restriction to permit operations for specified users only. Check Folder Passcode Set whether or not to set a passcode. • Off Does not set an access restriction. • On Set a passcode for access restriction.
Setup Yes Deletes expired files at the specified time. If, however, the expiration date has not been specified, files are not deleted even when [Yes] is selected. Note • When the machine is off at the deletion time of an expired file, the file is deleted next time the deletion time comes after the machine is turned on. For information on setting the file retention period, refer to "Expiration Date for Files in Folder" (P.223). Link Job Flow Sheet to Folder You can link a job flow sheet to a folder.
5 Tools To start a job flow automatically, you must link the job flow to a folder. When a file is stored in the folder, it is automatically processed in accordance with the job flow sheet linked. Note • To link a folder with a job flow sheet created with [Create Job Flow Sheet], start from [Send from Folder] or [Create Folder]. For more information, refer to "6 Send from Folder" in the User Guide and "Create Folder" (P.231). Features that can be registered are listed below.
Setup Sheet Filtering You can filter the job flow sheets to display. Select the filtering conditions, and then select [Save]. Note • The screen displayed varies depending on the Login Type selected. • Owner Filters job flow sheets by owner type. • Target Filters job flow sheets by target, such as scan jobs and folders. Create Displays the [Create New Job Flow Sheet] screen. Refer to "Create New Job Flow Sheet" (P.235). Edit / Delete Displays the [Details] screen. Refer to "Edit / Delete" (P.241).
5 Tools Delete Deletes all setting values of the selected item. Edit Confirm or change the settings of the selected item. Close Menu Deselect the selected item. Name Set the name for the job flow sheet with up to 128 single-byte characters. Description Set the description of the job flow sheet with up to 256 single-byte characters. Keyword Enter a keyword with up to 12 single-byte characters for job flow search. You can also use the keywords that are registered for [Create Job Flow Sheet Keyword].
Setup Speed Dial Specify an address with a speed dial. Enter the speed dial with the numeric keypad, and select [Save]. The address specified appears in [Name / E-mail Address] in the [Send as Internet Fax] screen. New Recipient Specify a new address. The address specified appears in [Name / E-mail Address] in the [Send as Internet Fax] screen. Name / E-mail Address Displays the recipient name or address specified. Remove Deletes all information for the selected recipient.
5 Tools New Recipient Specify a new address. The address specified appears in [Name / E-mail Address] in the [Send as E-mail] screen. Name / E-mail Address Displays the recipient name or e-mail address specified. Subject Enter a subject using the keyboard displayed. Remove Deletes all information for the selected recipient information. Edit Displays the [Edit Recipient] screen, which allows you to check or change the recipient selected.
Setup File Format Specify an output file format. For more information on the [File Format] screen, refer to "5 Scan" in the User Guide. Resend Attempts Set whether or not to try sending again if a transmission fails. If you select [On], set the number of resend attempts and interval. • Resend Attempts Set the transmission retry count from 1 to 5. • Resend Interval Set the transmission retry interval from 30 to 300 seconds.
5 Tools • Name: Up to 18 single-byte characters • Server: Up to 64 single-byte characters • Shared Name: Up to 64 single-byte characters • Save in: Up to 128 single-byte characters • User Name: For domain users: up to 97 characters with the format of "user name@domain name" or "domain name\user name" (user name and domain name must be up to 32 and 64 single-byte characters, respectively) For local users: up to 32 single-byte characters • Password: Up to 32 single-byte characters Print Configure print sett
Setup Message Enter a message that is displayed in the e-mail message body. When to Notify Select the e-mail notification timing from [When file is stored] and [At the end of Job Flow]. Delete Recipient Deletes all information for the selected recipient. Edit Allows you to check or change the recipient selected. For more information on the [Edit Recipient] screen, refer to "5 Scan" in the User Guide. Close Menu Deselects the selected item.
5 Tools Note • The following address types can be selected when you add an address to Address Book: Fax, Internet Fax, E-mail, and Server (FTP/SMB) When you register an address on the Address Book, select an address type in accordance with the service. The address book entry registered with the wrong address type cannot be selected from the original service. • The address numbers correspond to the one touch buttons. The one touch buttons are available for fax and Internet Fax.
Setup When selecting [E-mail] as the address type The following items appear: • Address Type • Given Name • E-mail Address • Custom Item 1 (Telephone Number*) • Name • Custom Item 2 (Office*) • Index • Custom Item 3(Department*) • Surname • S/MIME Certificate * : Factory default setting When selecting [Server] as the address type The following items appear: • Address Type • Save in • Name • User Name • Index • Password • Transfer Protocol • Port Number • Server Name / IP Address • Shared
5 Tools Name Enter a recipient name with up to 18 single-byte characters. For information about how to enter characters, refer to "Entering Text" (P.34). Index You can register a single alphanumeric index character so that you can use it as a search keyword when the registered recipients are listed in alphabetical order. For information about how to enter characters, refer to "Entering Text" (P.34). Surname Enter a recipient surname with up to 32 single-byte characters.
Setup For more information on the certificate, refer to "Encryption and Digital Signature Settings" (P.329). Transfer Protocol Set the transfer protocol. You can select either [FTP] or [SMB]. Server Name / IP Address Enter a name or an IP address of a forwarding destination server. Shared Name (SMB Only) Enter the shared name set for the SMB folder. Note • If the "/" mark is used at the top of a shared name, a job flow cannot read the shared name correctly.
5 Tools Fax Number Enter a fax number with up to 128 digits. For information about how to enter characters, refer to "Entering Text" (P.34). Index You can register a single alphanumeric index character for use as a keyword to search with the Address Book. For information about how to enter characters, refer to "Entering Text" (P.34). Starting Rate Set a communications mode. You can select either [G3 Auto] or [Forced 4800 bps].
Setup Delay Start Set whether or not to use a delayed start transmission. If the machine's system clock is set to the 24-hour display, [AM] and [PM] do not appear. For information on the system clock, refer to "Time" (P.124). Remote Folder Select whether or not to send a fax or an Internet fax to a recipient's folder. To use folder communications, you must obtain the recipient's folder number and passcode in advance. 1 2 Select [On]. 3 If a passcode is set, enter the passcode with the numeric keypad.
5 Tools Note 5 6 • If there are more than one broadcast destinations, repeat step 4. To print a document also at the relay station, under select [On] for [Print at Relay Station]. Select [Save]. Billing - Day Time, Billing - Night Time, Billing - Midnight Set the connection time for one unit charge in each of the time bands (daytime/night/ midnight). You can set a value from 0.1 to 255.9 seconds in 0.1 second increments.
Setup Note that recipients to be added to a group must be registered in the speed dials on the Address Book. Note • Even when the speed dial number of fax recipients (address book entries) are included in a group, the machine does not send faxes to the recipients if their address types are set to [E-mail] or [Server]. • You cannot include a group in another group.
5 Tools Paper Tray Attributes Set a paper size and a paper type load in each tray. Refer to "Paper Tray Attributes" (P.132).
Accounting Accounting In [Accounting], you can register the users that will use the machine, and set the operation settings of the Accounting feature. For more information about this feature, refer to "Authentication and Accounting Features" (P.343). The following shows the reference section for each setting. Create / View User Accounts .................................................................................................. 251 View Accounts ......................................................
5 Tools 4 Select [Close]. User ID Enter a user ID to use the machine. Up to 32 single-byte characters are allowed. User Name Set a user name. Up to 32 single-byte characters are allowed. For information about how to enter characters, refer to "Entering Text" (P.34). Passcode Set a passcode. Setting a passcode is strongly recommended for security. Set a passcode from 4 to 12 digits.
Accounting The feature is not restricted. • No Access to Copy/Fax/Scan/Print Service Allows you to restrict the use of the Copy, Fax, Scan, or Print service. Account Limit Set the maximum number of pages for copying, scanning, or printing. You can specify a number from 1 to 9,999,999 (7 digits) pages in 1 page increments.
5 Tools Reset Deletes the registered user data. Once deleted, the data cannot be restored. Note • All job flow sheets, folders, and files within folders belonging to the user are deleted. If the user is owner of a large amount of material (when a large quantity of files is left remaining within a folder for example), the deletion will take a considerable time. Cancel Cancels the deletion of the user data.
Accounting Total Impressions Resets all accounting data for all users including the system administrator. The number of pages is also reset to 0. All Authorization Groups Delinks users from authorization groups, and links those users to the default authorization group. Meter (Print Jobs) Resets all printer auditron, and deletes automatically registered job owner names. The number of pages printed is also reset to 0.
5 Tools ColorTrack Accounting is carried out based on the user information and account information preregistered on the machine. Auditron Mode Allows you to set whether or not to enable the Auditron feature for the following services: • Copy • Fax / Internet Fax • Store to Folder • E-mail • Scan to PC • Store to USB • Store & Send Link • Store to WSD • Media Print - Text • Media Print - Photos • Print Note • WSD stands for Web Services on Devices.
Accounting Show As you enter the user ID, the characters are echoed on the screen in the normal way. Hide As you enter the user ID, the character string is hidden as a row of asterisks (*****). Alternative Name for Account ID If required, you can change the indication "Account ID" on the [Login] screen that appears when the button on the control panel or the login information field on the touch screen is pressed to another name such as "Account Name" or "Number".
5 Tools 2 Select [Charge Rate per Unit]. Charge Rate per Unit This is a communication charge per unit. You can set a value from 0.1 to 255.9 seconds in 0.1 second increments. 3 4 Select [Change Settings]. 5 Select [Save]. Enter an amount with the keyboard displayed on the screen or the numeric keypad. Accounting / Billing Device Settings You can configure the accounting or billing device settings.
Accounting Select whether or not to enable the Interrupt mode. Select from [Disabled] and [Enabled]. This feature is available for accounting/billing devices other than Card Activated Cumulative and Smart Card Reader. Job with Insufficient Credit The feature is effective for the Copy, Print, and Scan services. Select the operation of the machine when the amount remaining in the accounting/billing device becomes insufficient. Select from [Delete Job Immediately] and [Hold Job].
5 Tools Authentication / Security Settings In [Authentication / Security Settings], you can configure the authentication and security settings. For more information about the feature, refer to "Authentication and Accounting Features" (P.343). The following shows the reference section for each setting. System Administrator Settings................................................................................................260 Authentication ...............................................................
Authentication / Security Settings For more information about [Passcode Entry for Control Panel Login], refer to "Passcode Policy" (P.266). 1 2 3 Select [System Administrator's Passcode]. Select [New Passcode]. Enter a new passcode (4 to 12 digits) using the keyboard displayed, and then select [Save]. Note • If no passcode is set, leave the text boxes blank and select [Save]. 4 Select [Retype Passcode], enter the same passcode, and then select [Save]. 5 6 Select [Save]. A confirmation window appears.
5 Tools Note • When a user is authenticated by a remote authentication server, the authenticated user can access the services through the control panel based on the permission information obtained from the remote server. • When a guest user is permitted to use the machine, access restriction for each service cannot be specified for the guest user. If you want to restrict a guest user to use the machine, refer to "Guest User" (P.265).
Authentication / Security Settings • Custom Services Restricts access to custom services on the machine. Note • This feature is for service representative use. For more information, contact Customer Support at dell.com/contactdell. • Print Restricts users to print jobs stored on the machine, such as the Secure Print and Sample Set jobs. This feature also restricts the submission of print jobs from a computer via a network.
5 Tools Restrict Recipient Selection Method Select whether or not to remove restriction when a transmission to a recipient who is not registered on the Address Book is restricted for the Fax / Internet Fax or Scan feature. Restrict User to Edit Address Book Select whether or not to remove restriction when the edit of the Address Book is restricted.
Authentication / Security Settings Account Auto Setup for Card Login Set whether or not to register new user information when an unregistered user holds a card over the smart card reader. When [Disabled] is selected, the machine does not register the user. When [Enabled] is selected, the machine registers the user automatically. Note • When [Auto Assign] is selected, [User Name], [Service Access], and [Add User To Authorization Group] will be displayed. • Set the user name by selecting [User Name].
5 Tools Note • This setting applies only to a user who is authenticated by smart cards. Maximum Login Attempts by System Administrator This feature protects the settings from being changed by someone impersonating your system administrator. If authentication for a system administrator's ID fails more than specified times continuously, access is denied. You can specify a login attempt count from 1 to 10. Note • The failure count is reset when the machine is restarted.
Authentication / Security Settings Receive Control You can set how received print jobs should be handled. For information about printing from a print driver, refer to "12 Computer Operations" in the User Guide.
5 Tools Note • [Job Without User ID] is automatically changed to [Print Job] on the machine when you select as follows on Dell Printer Configuration Web Tool: [Properties] > [Security] > [Authentication Configuration] > [Non-account Print]. When [Job Without User ID] is set to [Save as Charge Print Job] or [Delete Job], the [Non-account Print] check box on Dell Printer Configuration Web Tool is deselected automatically.
Authentication / Security Settings Allow User to Disable Active Settings Use this feature when you want use active settings for most jobs but not for specific jobs. You can temporarily disable active settings such as Force Watermark, Print Universal Unique ID and Force Annotation features that have been enabled.
5 Tools The following option can be configured. Number of Overwrites You can select the number of overwrites either once or three times. Note • If the machine is turned off during the overwriting, unfinished files may remain on the hard disk. The overwriting will resume if you turn the machine on again with the unfinished files remaining on the hard disk. • Overwriting once erases the data, but overwriting three times makes it even more definite that the data cannot be restored.
Authentication / Security Settings • Set the passcode and encryption key according to the following rules: - Do not use easily assured character string - Use both characters and numerics For more information on encryption key, refer to "Encryption Key for Confidential Data" (P.156).
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6 Dell Printer Configuration Web Tool Settings This chapter describes how to set up Dell Printer Configuration Web Tool. • Installation of Dell Printer Configuration Web Tool .....................................................274 • Starting Dell Printer Configuration Web Tool................................................................276 • Configuring Machine Settings Using Dell Printer Configuration Web Tool ............
6 Dell Printer Configuration Web Tool Settings Installation of Dell Printer Configuration Web Tool Dell Printer Configuration Web Tool provides services such as displaying the status of the machine and jobs, and altering configurations using a web browser in a TCP/IP environment. Preparations Prepare a computer supporting the TCP/IP protocol to use Dell Printer Configuration Web Tool. Dell Printer Configuration Web Tool supports the following browsers: For Windows 8 • Microsoft® Internet Explorer® 10.
Installation of Dell Printer Configuration Web Tool Configuration on the Machine The following describes the configuration procedure for using Dell Printer Configuration Web Tool on the machine. 1 Display the [Tools] screen. 1) Press the button. 2) Enter the system administrator's user ID with the numeric keypad or the keyboard displayed on the screen, and select [Enter]. When a passcode is required, select [Next] and enter the system administrator's passcode, then select [Enter].
6 Dell Printer Configuration Web Tool Settings Starting Dell Printer Configuration Web Tool To use Dell Printer Configuration Web Tool, perform the following procedure on your computer. When Login Type is selected on the machine, authentication is required to access the machine via a web browser. 1 2 Start a web browser. Enter the machine's IP address or the Internet address in the address box on the web browser, and press the key. • Example of the IP address entry http://192.0.2.
Configuring Machine Settings Using Dell Printer Configuration Web Tool Configuring Machine Settings Using Dell Printer Configuration Web Tool Dell Printer Configuration Web Tool enables you to change various settings on the machine from a computer. Note • Confirm that the port in use is enabled in [Properties] tab > [Connectivity] > [Port Settings] of Dell Printer Configuration Web Tool when an item that you want to set is not displayed.
6 Dell Printer Configuration Web Tool Settings Item How to Select Cloning Notify Job Completion by E-mail E-mail Notification for Machine Status Port Settings Physical Connections Allows you to save the settings of the machine in a file, and copy the file to the other machine of the same model but not to the other models.
Configuring Machine Settings Using Dell Printer Configuration Web Tool Item Audit Log How to Select Overview/Reference Select from [Properties] tab > [Security] Allows you to enable the Audit Log feature that logs the operation on the machine, and retrieve the audit log. Machine Digital Certificate Management Allows you to create a self-signed certificate and import a certificate to the machine. IPSec Refer to "Configuration of Encryption using IPSec" (P.334).
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7 Printer Environment Settings This chapter describes the settings to use the Print feature on the machine. • Print Overview .....................................................................................................................282 • Installation When Using USB Port ...................................................................................285 • Installation When Using TCP/IP (LPD/Port 9100)...........................................................
7 Printer Environment Settings Print Overview This machine can be set up as a local printer by directly connecting the machine to a computer using a USB interface cable. Similarly, it can be set up as a network printer by connecting the machine to a network. Enable the necessary port using the control panel or Dell Printer Configuration Web Tool.
Print Overview in a Novell NDPS Gateway setup. Attributes, however, that can be set or obtained by NDPS are not supported. • Supported interfaces - 1000BASE-T - 100BASE-TX - 10BASE-T • Supported frame types - Ethernet II specification - IEEE802.3 specification - IEEE802.3 / IEEE802.2 specification - IEEE802.3 / IEEE802.2 / SNAP specification Note • The machine sends out packets of each frame type on the network, and will initialize for the same frame type as that of the first reply packet received.
7 Printer Environment Settings Supported Operating Systems Connection method Local connection Port USB 2.
Installation When Using USB Port Installation When Using USB Port This section describes how to install the machine using a USB interface. The following shows the reference section for each procedure. Step 1 Preparations.................................................................................................................. 285 Step 2 Configuration on the Machine ................................................................................... 285 Step 3 Configuration on the Computer............
7 Printer Environment Settings Note 6 • Rebooting the machine may be required depending on the settings. When a message displayed on the screen, follow the message and reboot the machine. Print a configuration report to confirm that the USB port is enabled. For information on how to print a configuration report, refer to "Printer Reports" (P.88). Step 3 Configuration on the Computer To print a document from your computer, you need to install a print driver on your computer.
Installation When Using TCP/IP (LPD/Port 9100) Installation When Using TCP/IP (LPD/Port 9100) This section describes how to install the machine using TCP/IP. The following shows the reference section for each procedure. Step 1 Preparations.................................................................................................................. 287 Step 2 Configuration on the Machine ...................................................................................
7 Printer Environment Settings 4 If the operating system on the client is Mac OS X 10.5 or later, enable the Bonjour port, and the Discovery feature that automatically detects printers on the IP network can be enabled. Note • To print from a printer detected by Bonjour, the LPD port must be enabled in advance. 1) Select [Connectivity & Network Setup]. 2) Select [Port Settings]. 3) Select [Bonjour], and then select [Change Settings]. 4) Select [Port Status], and then select [Change Settings].
Installation When Using TCP/IP (LPD/Port 9100) - Subnet Mask - Gateway Address • IPv6 - Enable Manual Address - IP Address - Link-Local Address - Gateway Address • Domain Name • DNS Configuration - IPv4 - IPv6 • DHCP / DDNS • WINS Server • Port Number • TBCP Filter • Connection Time-Out • Maximum Number of Sessions Note • The Maximum Number of Sessions can be configured when the LPD port is enabled.
7 Printer Environment Settings Installation When Using NetWare This section describes how to install the machine using Netware. The following shows the reference section for each procedure. Step 1 Preparations ..................................................................................................................290 Step 2 Configuration on the Machine ....................................................................................290 Step 3 Configuration on the Computer ......................
Installation When Using NetWare 5 Print a configuration report to confirm that the NetWare port is enabled, and confirm the NetWare device name and the network address. For information on how to print a configuration report, refer to "Print Reports" (P.86). Using an LPD Port in NDPS 1 Display the [Tools] screen. 1) Press the button. 2) Enter the system administrator's user ID with the numeric keypad or the keyboard displayed on the screen, and select [Enter].
7 Printer Environment Settings For information on how to start Dell Printer Configuration Web Tool, refer to "Starting Dell Printer Configuration Web Tool" (P.276).
Installation When Using Microsoft Network (SMB) Installation When Using Microsoft Network (SMB) This section describes how to install the machine using Microsoft Network (SMB). The following shows the reference section for each procedure. Step 1 Preparations.................................................................................................................. 293 Step 2 Configuration on the Machine ...................................................................................
7 Printer Environment Settings 4 5 For information on how to set an IP address, refer to "Protocol Settings" (P.173). Select [Close] repeatedly until the [Tools] screen is displayed. Select [Close]. Note 6 • Rebooting the machine may be required depending on the settings. When a message displayed on the screen, follow the message and reboot the machine. Print a configuration report to confirm that the SMB port is enabled and that TCP/IP is set up correctly.
Installation When Using Internet Printing Protocol (IPP) Installation When Using Internet Printing Protocol (IPP) This section describes how to install the machine using Internet Printing Protocol (IPP). The following shows the reference section for each procedure. Step 1 Preparations.................................................................................................................. 295 Step 2 Configuration on the Machine .......................................................................
7 Printer Environment Settings the address. The configuration of an IP address, a subnet mask, and a gateway address is not required. 4 5 For information on how to set an IP address, refer to "Protocol Settings" (P.173). Select [Close] repeatedly until the [Tools] screen is displayed. Select [Close]. Note 6 7 • Rebooting the machine may be required depending on the settings. When a message displayed on the screen, follow the message and reboot the machine.
Installation When Using EtherTalk Installation When Using EtherTalk This section describes how to install the machine using EtherTalk. The following shows the reference section for each procedure. Step 1 Preparations.................................................................................................................. 297 Step 2 Configuration on the Machine ................................................................................... 297 Step 3 Configuration on the Computer................
7 Printer Environment Settings Step 3 Configuration on the Computer To print from the machine, you need to install a print driver on your computer. For information on the supported operating systems, refer to "Supported Operating Systems" (P.284).
8 E-mail Environment Settings This chapter describes the settings to use various services via e-mail on the machine. • E-mail Overview ..................................................................................................................300 • Preparations .........................................................................................................................301 • Installation Procedures..............................................................................................
8 E-mail Environment Settings E-mail Overview The machine can send and receive e-mails. The following services and features are available using e-mail: • E-mail • Store & Send Link • Internet Fax Service • Print E-mail • E-mail Notification (Consumables Status) • Job Completion Notice E-mail Scanned documents can be converted into electronic form and transmitted via e-mail.
Preparations You can receive the result of the jobs performed by e-mail. For more information, refer to "Notify Job Completion by E-mail" (P.143). • E-mail Notification You can receive an e-mail notification when a file is saved in a folder or a job flow ends. For more information, refer to "E-mail Notification" (P.240). Preparations The following items must be set to use the E-mail feature. For more information on the preparations to use the Internet Fax feature, refer to "Preparations" (P.324).
8 E-mail Environment Settings Item Description Print E-mail E-mail Store & Send Link via SMTP via POP3 E-mail Notification Job Completion Notice POP3 server Set the POP3 server address. ∆ ∆ - O ∆ ∆ POP login name and password Set the POP receiving user name. Also specify a password as required. ∆ ∆ - O ∆ ∆ S/MIME settings Set the S/MIME information.
Installation Procedures Installation Procedures This section describes how to configure the machine to use the E-mail service. The following shows the reference section for each procedure. Step 1 Enabling Port and Setting up TCP/IP ........................................................................ 303 Step 2 Configuring E-mail Environment............................................................................... 304 Dell Printer Configuration Web Tool Setting Items ...............................
8 E-mail Environment Settings Note 6 • Rebooting the machine may be required depending on the settings. When a message displayed on the screen, follow the message and reboot the machine. Print a configuration report to confirm that the ports are enabled and that TCP/IP is set up correctly. For information on how to print a configuration report, refer to "Print Reports" (P.86). Step 2 Configuring E-mail Environment The following describes the configuration procedures to use the E-mail features.
Installation Procedures For information on how to set the machine's e-mail address when you receive e-mails via SMTP, refer to "Machine's E-mail Address / Host Name" (P.176). For information on how to set the machine's e-mail address when you receive e-mails via SMTP, refer to "Machine's E-mail Address / Host Name" (P.176) When [POP3] is selected for [Protocol to Receive E-mail] Configure the POP3 server. For information on how to configure the POP3 server, refer to "POP3 Server Settings" (P.178).
8 E-mail Environment Settings • S/MIME Settings 306
9 Scanner Environment Settings This chapter describes the settings to use the Scan services on the machine. • Scan Service Overview......................................................................................................308 • Configuration of Store to Folder .......................................................................................310 • Configuration of Scan to PC ..............................................................................................
9 Scanner Environment Settings Scan Service Overview The machine is equipped with scanning capabilities. The following scan services are available on the machine: • E-mail • Store to Folder • Scan to PC • Store to USB • Job Flow Scanning • Store & Send Link • Store to WSD Note • WSD stands for Web Services on Devices. E-mail Scanned documents can be converted into electronic data and sent via e-mail. For information on e-mail environment settings, refer to "E-mail Environment Settings" (P.299).
Scan Service Overview Store to WSD You can scan and store the document by operation from a computer on the network. To specify the destination computer, use the control panel of the machine. Note • WSD stands for Web Services on Devices. For more information on the Store to WSD service, refer to "Configuration of Store to WSD" (P.320).
9 Scanner Environment Settings Configuration of Store to Folder This section describes configuration procedures to use the Store to Folder service on the machine. The following shows the reference section for each procedure. Step 1 Enabling Port and Setting up TCP/IP.........................................................................310 Step 2 Registering a Folder......................................................................................................
Configuration of Store to Folder the address. If an IP address cannot be obtained automatically or manual configuration is preferred, confirm the settings of an IP address, a subnet mask, and a gateway address. For information on how to set an IP address, refer to "Protocol Settings" (P.173). 4 5 Select [Close] repeatedly until the [Tools] screen is displayed. Select [Close]. Note 6 • Rebooting the machine may be required depending on the settings.
9 Scanner Environment Settings Configuration of Scan to PC This section describes how to configure the machine to use the Scan to PC service. The following shows the reference section for each procedure. Step 1 Preparations ..................................................................................................................312 Step 2 Enabling Port and Setting up TCP/IP.........................................................................313 Step 3 Configuration on the Computer .............
Configuration of Scan to PC Step 2 Enabling Port and Setting up TCP/IP To use Scan to PC service, enable the port (SMB or FTP client) and set the IP address. The following describes the configuration procedures on the machine. Note 1 • You can configure the settings using Dell Printer Configuration Web Tool. For information on how to use Dell Printer Configuration Web Tool, refer to "Configuring Machine Settings Using Dell Printer Configuration Web Tool" (P.277). Display the [Tools] screen.
9 Scanner Environment Settings 6 Print a configuration report to confirm that the SMB port or FTP client is enabled and that TCP/IP is set up correctly. For information on how to print a configuration report, refer to "Print Reports" (P.86). Step 3 Configuration on the Computer Create a destination folder on your computer. • Using FTP Create a destination folder on the server where you login and set write rights on the folder.
Configuration of Store to USB Configuration of Store to USB This section describes how to configure the machine to use the Store to USB service. The following shows the reference section for each procedure. Step 1 Available USB Memory Devices.................................................................................. 315 Step 2 Dell Printer Configuration Web Tool Setting Items.................................................
9 Scanner Environment Settings Configuration of Job Flow Sheets This section describes how to configure the machine to use the Job Flow Sheets service. The following shows the reference section for each procedure. Step 1 Enabling Ports and Setting up TCP/IP .......................................................................316 Step 2 Configuring the SNMP Port ........................................................................................317 Step 3 Configuration on the Computer ................
Configuration of Job Flow Sheets For information on how to set an IP address, refer to "Protocol Settings" (P.173). 5 6 Select [Close] repeatedly until the [Tools] screen is displayed. Select [Close]. Note 7 • Rebooting the machine may be required depending on the settings. When a message displayed on the screen, follow the message and reboot the machine. Print a configuration report to confirm that the SOAP, SNMP, and Internet Services (HTTP) ports are enabled and that TCP/IP is set up correctly.
9 Scanner Environment Settings Configuration of Store & Send Link This section describes how to configure the machine to use the Store & Send Link service. Note • When a user is notified by e-mail of a URL location to retrieve scanned data, the e-mail message is not encrypted, which enables the user to retrieve the data without password authentication.
Configuration of Store & Send Link • Subject • Message • Attachment • Device Information • Signature For information on how to start Dell Printer Configuration Web Tool, refer to "Starting Dell Printer Configuration Web Tool" (P.276).
9 Scanner Environment Settings Configuration of Store to WSD This section describes how to configure the machine to use the Store to WSD service. Note • WSD stands for Web Services on Devices. The following shows the reference section for each procedure. Step 1 Preparations ..................................................................................................................320 Step 2 Enabling Port ...............................................................................................
Configuration of Store to WSD For information on how to print a configuration report, refer to "Print Reports" (P.86). Step 3 Confirmation on the Computer Confirm that the machine name is displayed on the computer as a network device. On Windows Vista, select [Control Panel] > [Hardware and Sound] > [Scanners and Cameras] (On Windows 7, select [Control Panel] > [Devices and Printers]), and confirm the machine name on the screen.
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10 Using the Internet Fax Service This chapter describes the settings to use services via the Internet Fax on the machine. Note • An optional component is required to use this feature. For more information, contact Customer Support at dell.com/contactdell. • Internet Fax Overview ........................................................................................................324 • Preparations ..........................................................................................................
10 Using the Internet Fax Service Internet Fax Overview When the Fax feature is available, the machine can transmit scanned data as an e-mail attachment using a corporate intranet or the Internet, unlike conventional fax machines which use public phone lines. Also, the machine can receive e-mails transmitted from the Internet Fax-enabled machines. For details of the Internet Fax, refer to "4 Fax" > "About Internet Fax" in the User Guide.
Preparations Internet Fax Item Description S/MIME settings* Configure S/MIME. Internet Fax Direct* via SMTP via POP3 via SMTP ∆ ∆ ∆ O : Required ∆ : Set as required X : Not supported * : When you use the Internet Fax Direct feature, set [Tools] > [System Settings] > [Fax Service Settings] > [Internet Fax Control] > [Internet Fax Path] to [Direct (P2P)]. Note • To transmit e-mails encrypted by S/MIME or with digital signatures attached, a certificate must be ready in advance.
10 Using the Internet Fax Service Installation Procedures This section describes the configuration procedures to use the Internet Fax feature on the machine. The following shows the reference section for each procedure. Step 1 Enabling Port and Setting up TCP/IP.........................................................................326 Step 2 Configuring E-mail Environment................................................................................327 Step 3 Testing the Internet Fax ...................
Installation Procedures Note 6 • Rebooting the machine may be required depending on the settings. When a message displayed on the screen, follow the message and reboot the machine. Print a Configuration Report to confirm that the ports are enabled and that TCP/IP is set up correctly. For information on how to print a Configuration Report, refer to "Print Reports" (P.86). Step 2 Configuring E-mail Environment The following describes the configuration procedures to use the E-mail features.
10 Using the Internet Fax Service For information on how to set the machine's e-mail address when you receive e-mails via SMTP, refer to "Machine's E-mail Address / Host Name" (P.176). When [POP3] is selected for [Protocol to Receive E-mail] Configure the POP3 server. For information on how to configure the POP3 server, refer to "POP3 Server Settings" (P.178). For information on how to set the machine's e-mail address when you receive e-mails via POP3, refer to "Machine's E-mail Address / Host Name" (P.
11 Encryption and Digital Signature Settings This chapter describes the settings to use the Encryption feature and the Digital Signature feature on the machine. • Encryption and Digital Signature Overview...................................................................330 • Configuration of HTTP Communications Encryption ....................................................332 • Configuration of Encryption using IPSec ........................................................................
11 Encryption and Digital Signature Settings Encryption and Digital Signature Overview Types of Certificate To use the Encryption feature and the Signature feature on the machine, a certificate is required. The following two types of device certificate can be used on the machine: • A self-signed certificate created by Dell Printer Configuration Web Tool (The valid period can be specified from1 to 9,999 days.
Encryption and Digital Signature Overview No certificate is required in general. However; if a remote server is set to require an SSL client certificate, you can use a certificate issued by another CA. When verification of server certificates is enabled to verify the SSL/TLS certificate of a remote server, import a certificate issued by another CA using Dell Printer Configuration Web Tool to the machine.
11 Encryption and Digital Signature Settings Configuration of HTTP Communications Encryption This section describes the settings to encrypt HTTP communications. The following shows the reference section for each procedure. Installation Overview ...............................................................................................................332 Step1 Configuration on the Machine .....................................................................................
Configuration of HTTP Communications Encryption 3) Click [Machine Digital Certificate Management]. 4) Click the [Create New Self Signed Certificate] button. 5) Set [Digital Signature Algorithm] as necessary. 6) Set [Public Key Size] as necessary. 7) Set [Issuer] as necessary. 8) Set [Days of Validity] as necessary. 9) Click [Apply]. 10) Refresh the web browser. 3 Set up the SSL/TLS information. 1) Click [Security] to display the items in the folder. 2) Click [SSL / TLS Settings].
11 Encryption and Digital Signature Settings Configuration of Encryption using IPSec This section describes how to encrypt communications using IPSec. When the IKE authentication method is set to [Authenticate by Preshared Key], skip step 1 "Import and Configuration of a Certificate" and go to step 2 "Configuration on the Machine (Configuration of IPSec)". For IKE authentication methods, refer to "IKE Authentication Method" (P.187). Step1 Import and Configuration of a Certificate...........................
Configuration of Encryption using IPSec Note • You cannot import a certificate that has been already registered in [Local Device] or [Others]. Delete the registered certificate before importing. • If the certificate to be imported contains the V3 extension "keyUsage", "digitalSignature" must be asserted. 1) Click the [Properties] tab. 2) Click [Security] to display the items in the folder. 3) Click [Machine Digital Certificate Management]. 4) Click [Upload Signed Certificate]. 5) Enter [Password].
11 Encryption and Digital Signature Settings Step3 Configuration on the Computer The following describes the configuration procedures on the computer. Configure the following settings on the computer. • Create an IP security policy • Assign the IP security policy For details on the settings, refer to the help of the computer.
Configuration of E-mail Encryption/Digital Signature Configuration of E-mail Encryption/Digital Signature This section describes how to encrypt e-mails and how to attach a digital signature to e-mails. The following shows the reference section for each procedure. Step1 Configuration on the Machine .................................................................................... 337 Step2 Configuration on Sender and Recipient......................................................................
11 Encryption and Digital Signature Settings Note • You cannot import a certificate that has been already registered in [Local Device] or [Others]. Delete the registered certificate before importing. 1) Click the [Properties] tab. 2) Confirm that [Machine's E-mail Address] of [Description] is entered. 3) Click [Security] to display the items in the folder. 4) Click [Machine Digital Certificate Management]. 5) Click [Upload Signed Certificate]. 6) Enter [Password]. 7) Enter [Retype Password].
Configuration of E-mail Encryption/Digital Signature • Certificate Auto Store Select whether to automatically store the certificate when receiving an e-mail with an S/MIME certificate attached from an address registered in the Address Book. • Receive Untrusted E-mail Set whether or not to receive untrusted e-mails such as an e-mail with expired certificate attached or no certificate attached.
11 Encryption and Digital Signature Settings To register the device certificate of another multifunctional machine, start Dell Printer Configuration Web Tool of another multifunctional machine from a computer and export the certificate to the computer. And then, start Dell Printer Configuration Web Tool of the machine and import the certificate. To register the device certificate of the machine, perform the same procedure as described above.
Configuration of PDF/XPS Signature Configuration of PDF/XPS Signature This section describes the settings to send scanned documents in PDF or XPS format with a digital signature (PDF or XPS) attached. Note • XPS stands for XML Paper Specification. The following shows the reference section for each procedure. Installation Overview .............................................................................................................. 341 Step1 Configuration on the Machine ...........................
11 Encryption and Digital Signature Settings 2) Click [Security] to display the items in the folder. 3) Click [Machine Digital Certificate Management]. 4) Click [Upload Signed Certificate]. 5) Enter [Password]. 6) Enter [Retype Password]. 7) Enter a file name you want to import or select a file to import from a dialog box displayed by clicking the [Browse] button, and then select [Save]. 8) Click the [Import] button. 9) Refresh the web browser. 3 Configure the certificate. 1) Click [Security].
12 Authentication and Accounting Features The machine provides the Authentication feature to restrict the availability of services for each feature and the Accounting feature to manage the use of each feature based on the Login Type selected. This chapter describes the settings to restrict the availability of services and to manage account usage on the machine. • Overview of Authentication and Accounting Feature ..................................................344 • Authentication..........................
12 Authentication and Accounting Features Overview of Authentication and Accounting Feature This section overviews the Authentication feature and the Accounting feature. The following shows the reference section for each feature. Overview of Authentication Feature.......................................................................................344 Overview of Accounting Feature.............................................................................................
Overview of Authentication and Accounting Feature Overview of Accounting Feature Accounting Type The machine supports the following types of account administration: Local Accounting, Network Accounting, and ColorTrack. For more information, refer to "Types of Account Administration" (P.348). Available Combinations of Login and Accounting Types You can select the Login and Accounting Types individually, but some combinations are not available.
12 Authentication and Accounting Features Authentication This section describes the Authentication feature used with the machine. User Types Managed by Authentication Feature...................................................................346 User Roles and Authorization Groups ....................................................................................346 Types of Authentication ..........................................................................................................
Authentication User Roles The following three user roles are available: User No special authority is given to this user role.
12 Authentication and Accounting Features The following authentication methods are available. User ID Authentication The machine requires users to enter their user IDs and passcodes with the numeric keypad or the touch screen of the machine. Authentication is performed using user information registered on the machine or user information registered on a remote server. The following two types of authentication methods are available according to the registration condition of user information.
Authentication Local Accounting Local Accounting performs account administration on the machine. In Local Accounting, account administration is performed using the login users' information registered on the machine. Also, accounting information is counted using various counters automatically created for each user. To print auditron reports for each user, you must be authenticated as the system administrator, a user with the System Administrator user role, or a user with the Account Administrator user role.
12 Authentication and Accounting Features Authentication and Accounting Relationship You can individually select Login and Accounting Types, and can combine them as described in the following table.
Services Controlled by Authentication Services Controlled by Authentication This section describes the features that are controlled by the Authentication feature. The restricted features vary depending on how the machine is used. For information on the folder and job flow sheet restrictions when the Authentication feature is enabled, refer to "Authentication for Job Flow Sheets and Folders" (P.356). Overview ...................................................................................................
12 Authentication and Accounting Features *2 : You can select features available for each user. For more information, refer to "Service Access" (P.252). *3 : This feature stops machine operation when the number of pages specified in the account limit is processed. For more information, refer to "Service Access" (P.252). When [Login Type] is [Login to Local Accounts] and [Accounting Type] is [Network Accounting] The following services are controlled.
Services Controlled by Authentication *2 : When [Login Type] is set to [Login to Remote Accounts], the Print feature cannot be restricted. To restrict print operations, use the Charge Print or Private Charge Print feature. *3 : When [Login Type] is [Login to Remote Accounts], the Direct Fax feature cannot be restricted. To disable the Direct Fax feature, refer to "Direct Fax" (P.210). When [Login Type] is [Login to Local Accounts] and [Accounting Type] is [ColorTrack] The following services are controlled.
12 Authentication and Accounting Features Authentication *1 Services Restrictions per user Account Limit *4 Per-user Usage Count User ID Card *2 Feature restrictions *3 Direct Fax O - O - O Report/List - O*6 - - - O : Available - : Not available *1 *2 *3 *4 : This column shows whether authentication is required for each service. "O" indicates that authentication is required. : The user ID of the card is checked against the user ID registered on the machine when IC Card Reader is used.
Services Controlled by Authentication When [Login Type] is [Login to Remote Accounts] When IC Card Reader is used, authentication in combination with remote authentication is available. The following services are controlled. • Only IC Card Reader can be connected as an authentication device for remote authentication. Remote authentication cannot be performed with other devices than IC Card Reader.
12 Authentication and Accounting Features Authentication for Job Flow Sheets and Folders This section describes the restrictions of job flows, folders, and job flow sheets and folder links when the Authentication feature is enabled. Overview ...................................................................................................................................356 When the Authentication Feature is Disabled ......................................................................
Authentication for Job Flow Sheets and Folders When the Authentication feature is disabled, any machine user can use this type of job flow sheet. When the Authentication feature is enabled, any login user can use the job flow sheet. Only the system administrator, however, can change its settings. To create administrator shared job flow sheets, you must press the button and operate the machine as the system administrator.
12 Authentication and Accounting Features To create an administrator shared folder, you must press the button and operate the machine as the system administrator. The available operations for folders vary depending on whether the Authentication feature is enabled or disabled.
Authentication for Job Flow Sheets and Folders [Create Folder] screen / [Send from Folder] screen The following table describes the operations that can be performed on the [Create Folder] screen under [Setup] or on the [Send from Folder] screen.
12 Authentication and Accounting Features When the Authentication feature is disabled, the relationships between users and folders are as follows.
Authentication for Job Flow Sheets and Folders When the Authentication Feature is Enabled Available Job Flow Sheet Operations If you change the authentication setting from "disabled" to "enabled", delete all existing general shared and folder job flow sheets, and create personal job flow sheets. When the Authentication feature is enabled, the relationships between users and job flows are as follows. The same operations can be used on [Create Folder] under the [Setup] and [Create Job Flow Sheet] screens.
12 Authentication and Accounting Features When [Login to Local Accounts] is selected, when [Verify User Details] is set to [Yes] in [Network Accounting] and [Customize User Prompts] is set to [Display User ID & Account ID Prompts] or [Display User ID Prompt Only], or when authenticated as a user other than a guest user in [Login to Remote Accounts] • If authenticated as a guest user in [Login to Remote Accounts], you are treated as an unregistered user (local user) and cannot operate job flow sheets.
Authentication for Job Flow Sheets and Folders When [Login to Local Accounts] is selected, when [Verify User Details] is set to [Yes] in [Network Accounting] and [Customize User Prompts] is set to [Display User ID & Account ID Prompts] or [Display User ID Prompt Only], or when authenticated as a user other than a guest user in [Login to Remote Accounts] • If authenticated as a guest user in [Login to Remote Accounts], you are treated as an unregistered user (local user) and cannot operate folders.
12 Authentication and Accounting Features Linking Job Flow Sheets and Folders When the Authentication feature is enabled, the relationships between users and folders are as follows. For information on the Authentication feature, refer to "Overview of Authentication Feature" (P.344).
Jobs Manageable by Account Administration Jobs Manageable by Account Administration This section describes the information that can be managed for the jobs for each service.
12 Authentication and Accounting Features Fax You can manage the following fax job information using the Accounting feature: Services (Jobs) Send as Fax Authentic ation Target User Managed Items Automatic Send Required Login user Transmissions/pages, charging units Manual Send (Call-in, Callout) Required Login user Transmissions/pages, charging units Automatic Reception/Print Not required Fax reception Receptions/pages, charging units, printed pages/number of sheets Manual Reception/Print (
Jobs Manageable by Account Administration • The number of charging units is calculated using the machine's built-in timer. Therefore, the communications charges calculated from the number of charging units may slightly differ from the charges invoiced by the telecommunications company. • When fax-received pages are split for printing, the number of pages counted will be those received, not those printed.
12 Authentication and Accounting Features Configuration for Authentication This section describes the settings to use the Authentication feature on the machine. The following shows the reference section for each procedure. Enabling Authentication .........................................................................................................368 Changing the Default Authorization Group Settings............................................................370 Creating an Authorization Group ..........
Configuration for Authentication 9 10 Select [Service Access]. 11 12 After you finish settings for each feature, select [Close]. 13 Select [Passcode Entry for Control Panel Login] under [Passcode Policy]. Select [On] to prompt users to enter their passcode, or select [Off] if the passcode entry is not required, and then select [Save] and then [Close]. 14 15 16 17 18 Select [Create / View User Accounts].
12 Authentication and Accounting Features 8 9 10 11 Select [Yes]. 12 13 14 15 16 Select [Close] repeatedly until the [Tools] screen is displayed. Select [Access Control]. Select [Service Access]. Select [Unlocked] for the required services to permit users unlimited access, and then select [Save]. Select [System Settings]. Select [Connectivity & Network Setup]. Select [Remote Authentication / Directory Service].
Configuration for Authentication The settings changed here will be used as the default value of the authorization group for a created user. 1 2 Press the button. Enter the system administrator's user ID with the numeric keypad or the keyboard displayed on the screen, and select [Enter]. When a passcode is required, select [Next] and enter the system administrator's passcode, and select [Enter]. Note • The default user ID is "admin". • The default passcode is "1111".
12 Authentication and Accounting Features Configuration for Account Administration This section describes the settings to use the Accounting feature on the machine. The following shows the reference section for each procedure. Step 1 Selecting an Accounting Type .....................................................................................372 Step 2 Registering User Information.......................................................................................
Configuration for Account Administration 6 7 8 9 10 Select [], and then select [Create / Delete]. Enter a User ID and select [Save]. Select [Service Access]. Configure the [Service Access] and [Feature Access] settings for each service, and then select [Save]. For more information, refer to "Service Access" (P.252). If necessary, select a user role and an authorization group for the user under [User Role], and then select [Save].
12 Authentication and Accounting Features User Authentication Operations The machine has the Authentication feature to restrict the services available. This section describes the authentication method to use the restricted services. The following shows the reference section for each procedure. Authenticating Login Users.....................................................................................................374 Changing Passcode ...................................................................
User Authentication Operations Logging Out of User Authentication The logging out method vary depending on the Smart Card Logout Timing setting. For more information, refer to "Smart Card Logout Timing" (P.265). • When you select [Log Out when Card is Removed], the user is authenticated while the smart card is being touched to the IC Card Reader. • When you select [Log Out from Control Panel], the user can log out by using the same log out method as using the control panel.
12 Authentication and Accounting Features 376
13 Problem Solving This chapter describes solutions to various problems you may have with the machine. • Troubleshooting...................................................................................................................378 • Machine Trouble .................................................................................................................379 • Image Quality Trouble ........................................................................................................
13 Problem Solving Troubleshooting This section describes troubles that may occur with the machine and their solutions. Follow the troubleshooting procedure below to solve the problems. The machine does not work properly. Yes Action Refer to "Machine Trouble" (P.379). No A message is displayed. No Cause Yes Has a paper or document jam occurred? Action For information on paper jams, refer to "Paper Jams" (P.495). For information on document jams, refer to "Document Jams" (P.504).
Machine Trouble Machine Trouble Before you conclude that the machine is defective, check the machine status again. Symptom The machine is not powered on. Cause Is the main power and power switched on? Remedy Switch the main power and power on. Refer to "2 Product Overview" in the User Guide. Is the power cord plugged into Switch the main power and power off, and the power outlet? then firmly plug the power cord into the connector of the machine and power outlet.
13 Problem Solving Symptom Cause Unable to print, or Is a message displayed on the unable to copy. touch screen? Remedy Follow the instructions displayed to resolve the problem. Is the memory capacity insufficient? Perform one of the following: • Set [Image Quality] to [Standard] in the print driver, or try printing again by setting [Print Page Mode] to [On]. • Set the status of the unused ports to [Disabled].
Machine Trouble Symptom Unable to copy with the specified size. Cause Is the document glass or the document cover dirty? Remedy Clean the document glass and the document cover. Refer to "Cleaning Document Cover and Document Glass" (P.72). Is the document a transparent type such as a transparency film? Place the document on the document glass, and place a white sheet on top of the document when copying. Is the document in the correct Load the document correctly.
13 Problem Solving Symptom Paper is often jammed or wrinkled. Cause Remedy Is the paper loaded correctly in the tray? Load the paper correctly. Is the paper tray inserted correctly? Firmly push in the paper tray until it stops to insert it correctly. Refer to "Loading Paper" (P.47). Refer to "Loading Paper" (P.47). Is the paper damp? Replace the paper with new one. Refer to "Loading Paper" (P.47). Is the paper curled? Turn over the paper in the tray, or replace the paper with new one.
Machine Trouble Symptom Documents are often jammed. Cause Remedy Are suitable types of documents being used? Correctly load documents suitable for the document feeder. Are you trying to use irregular shaped documents, business cards, transparencies, or thin documents? Refer to "3 Copy" > "Copying Procedure" in the User Guide. Are you trying to use documents with sticky tags, paper clips or adhesive tape? Remove sticky tags, paper clips or adhesive tape from the document before copying.
13 Problem Solving Image Quality Trouble If the image quality of printed documents is poor, identify the symptom in the following table to perform the remedy. If image quality does not improve even after the remedy, contact Customer Support at dell.com/contactdell. Symptom The copy is dirty. Cause Is the document glass or the document cover dirty? Remedy Clean the document glass and the document cover. Refer to "Cleaning Document Cover and Document Glass" (P.72).
Image Quality Trouble Symptom The copy is misaligned or skewed. Cause Remedy Is the document loaded correctly? Load the document correctly. Is the paper loaded correctly in the tray? Load the paper correctly. Refer to "3 Copy" > "Copying Procedure" in the User Guide. Refer to "Loading Paper" (P.47). Are the paper guides of Tray 5 Load the paper correctly and align the correctly aligned to the paper? document guides to the document edges. Refer to "Loading Paper in Tray 5 (Bypass Tray)" (P.48).
13 Problem Solving Symptom Printing is faint. (smudged, unclear) The paper is damp. Remedy Replace the paper with new one. Refer to "Loading Paper" (P.47). The drum cartridge has deteriorated or is damaged. Replace the drum cartridge with a new one. There is no toner left in the toner cartridge. Replace the toner cartridge with a new one. Black dots are printed. The drum cartridge has deteriorated or is damaged. Replace the drum cartridge with a new one. Black or colored lines are printed.
Image Quality Trouble Symptom White dots appear in black filled areas. Printed toner smudges when rubbed with your finger. Toner is not fused. The paper is soiled with toner. The entire paper area is printed black. Nothing is printed. Cause The paper is unsuitable. Remedy Load suitable paper. Refer to "Loading Paper" (P.47). The drum cartridge has deteriorated or is damaged. Replace the drum cartridge with a new one. The paper is damp. Replace the paper with new one.
13 Problem Solving Symptom White areas or white or colored stripes appear. Cause Remedy The machine interior (LED printheads) may be soiled. Clean the interior. The paper is damp. Replace the paper with new one. Refer to "Cleaning the Interior (LED Printheads)" (P.70). Refer to "Loading Paper" (P.47). The paper is unsuitable. Load suitable paper. Refer to "Loading Paper" (P.47). The entire output is faint. Paper becomes wrinkled.
Image Quality Trouble Symptom White or color patches appear vertically. Cause Remedy The drum cartridge has deteriorated or is damaged. Replace the drum cartridge with a new one. No toner remains in the toner cartridge. Replace the toner cartridge with a new one. The machine interior (LED printheads) may be soiled. Refer to "Replacing Drum Cartridges R1, R2, R3, or R4" (P.63). Refer to "Replacing Toner Cartridges" (P.58). Clean the interior. Refer to "Cleaning the Interior (LED Printheads)" (P.70).
13 Problem Solving Trouble during Copying This section describes how to resolve copy problems. Unable to Copy If you cannot copy a document, identify the symptom in the following table to perform the remedy. Symptom The document is not correctly fed from the document feeder. Cause The document is too small. Remedy The minimum size of document that can be loaded on the document feeder is 125 x 85 mm (A5, A5 ). Refer to "3 Copy" > "Copying Procedure" in the User Guide. The document type is unsuitable.
Trouble during Copying The Copy Result is Not What was Expected If the copy result is not what was expected, identify the symptom in the following table to perform the remedy. Symptom The copy is dirty. Cause The document glass or the document cover is soiled. Remedy Clean the document glass or the document cover. Refer to "Cleaning Document Cover and Document Glass" (P.72). The copy is too dark or light. The color of the document and of the copy differ.
13 Problem Solving Symptom Part of the image is missing on the copy. Cause The paper is damp. Remedy If the paper is damp, the copy image may be partially missing or unclear. Replace the paper with new one. Refer to "Loading Paper" (P.47). Folded or wrinkled paper is included in the tray. Remove the unsuitable paper or replace all of the paper with new one. Refer to "Loading Paper" (P.47). The copy has a stripe pattern. The document is pasted or folded.
Trouble during Copying Symptom Unable to copy with the specified size. Cause The document glass or the document cover is dirty. Remedy Clean the document glass or the document cover. Refer to "Cleaning Document Cover and Document Glass" (P.72). The document is a transparent type such as a transparency film. Place a white sheet of paper on top of the document when copying. The document is misaligned. Load the document correctly. Refer to "3 Copy" > "Copying Procedure" in the User Guide.
13 Problem Solving Trouble during Printing This section describes how to resolve print problems. Unable to Print If you cannot print a document, identify the symptom in the following table to perform the remedy. Symptom Data remains in the printer icon. Cause Remedy The machine is not powered on. Switch the main power and power on. The network cable is disconnected from the computer. Connect the network cable to the computer. The network cable is disconnected from the machine.
Trouble during Printing The Print Result is Not What was Expected If the print result is not what was expected, identify the symptom in the following table to perform the remedy. Symptom Cause Remedy Cannot print in color. [Output Color] is set to [Black & White]. Set [Output Color] to [Auto Detect] or [Color]. Outputs are not stapled. The Finisher is not installed. The Finisher is required to staple. Install the Finisher, or change the print option settings to cancel stapling.
13 Problem Solving Symptom 396 Cause Remedy The print color differs from before. The color calibration is incorrect. Execute auto calibration. Black lines are printed. The job is output from a print driver for another machine. Output the job from a print driver for the machine to be used for printing. Refer to "Executing Calibration" (P.75).
Trouble during Faxing Trouble during Faxing This section describes how to resolve fax problems. • For troubles during Internet faxing, refer to "E-mail Features Problems" (P.415). Note • An optional component is required to use the Fax features. For more information, contact Customer Support at dell.com/contactdell. Sending Problems If you cannot send a fax, identify the symptom in the following table to perform the remedy. Symptom Cause Remedy A Transmission Report - Job Undelivered is output.
13 Problem Solving Symptom Unable to communicate (general fax) Cause Remedy When calling from an abbreviated telephone number, an external access number is appended. When calling from an abbreviated telephone number to an external line, an external access number such as "0" may be registered for the abbreviated telephone number. Confirm the telephone number of the receiver on the Transmission Report - Job Undelivered.
Trouble during Faxing Receiving Problems If you cannot receive a fax, identify the symptom in the following table to perform the remedy. Symptom Unable to communicate (general fax) Cause Remedy The phone line is not connected correctly. The machine is equipped with connectors to which to connect phone lines. Communication is enabled only when the phone line is connected to the correct connector. When the cable connection is correct, the On-hook feature allows you to call via general lines.
13 Problem Solving Symptom The image quality is poor. Cause The drum cartridge is damaged. Remedy Copy a document. If the image quality is poor, replace the drum cartridge with a new one. Refer to "Replacing Drum Cartridges R1, R2, R3, or R4" (P.63). The one-page document is received split into multiple pages. The document glass of the sender's machine is dirty. Check with the sender. The resolution setting on the sender's machine is too low. Check with the sender.
Trouble during Scanning Trouble during Scanning This section describes how to resolve scan problems. Unable to Scan with the Machine If you cannot scan with the machine, identify the symptom in the following table to perform the remedy. Symptom The document is not correctly fed from the document feeder. Cause The document is too small. Remedy The minimum size of the document that can be loaded on the document feeder is 125 x 85 mm (Standard size: A5, A5 ).
13 Problem Solving Unable to Import Scanned Documents to the Computer If you cannot import scanned documents to the computer, identify the symptom in the following table to perform the remedy. Symptom Cause Unable to find the The machine is not turned scanner. on. Unable to open a folder. Remedy Switch the main power and power on. The network cable is disconnected from the computer. Connect the network cable to the computer. The network cable is disconnected from the machine.
Trouble during Scanning Unable to Send a Scanned Document over the Network (FTP/SMB) If you cannot send a scanned document over the network, identify the symptom in the following table to perform the remedy. Symptom Cause Remedy A Transmission Report - Job Undelivered is output. Unable to transmit because of the error. Check the Transmission Results in the Transmission Report - Job Undelivered. If a status code is displayed, refer to "Status Code" (P.422). Unable to send data over the network.
13 Problem Solving Unable to Send E-mail If you cannot send a scanned document using the E-mail feature, identify the symptom in the following table to perform the remedy. Symptom Cause Remedy A Transmission Report - Job Undelivered is output. Unable to transmit because of an error. Check the Transmission Results in the Transmission Report - Job Undelivered. If the status code is displayed, refer to "Status Code" (P.422). Unable to send email. The mail address is incorrect.
Trouble during Scanning Symptom The image is not the desired size. Cause The document glass or the document cover is dirty. Remedy Clean the document glass or the document cover. Refer to "Cleaning Document Cover and Document Glass" (P.72). The document is a transparent type such as a transparency film. The document is misaligned. Place a white sheet of paper on top of the document when scanning. Load the document correctly. Refer to "5 Scan" > "Scanning Procedure" in the User Guide.
13 Problem Solving Network-related Problems This section describes how to resolve network related problems. When using SMB When SMB is used, identify the symptom in the following table to perform the remedy. When you cannot communicate with the machine Cause Check point Remedy The computer and the machine are using different protocols. Although [Search for Other Configure the machine and Computers] under [Start] > each computer to use the same [Search] > [Other Computers] SMB operational protocol.
Network-related Problems When you cannot print Cause Check point Remedy The machine is processing a print job from a different computer. (When [SMB (Spool)] is set to [Off]) Confirm whether the machine is processing a print job. (A write error dialog is displayed to indicate that there is no room to store your print job.) Wait until the machine completes processing the print job, or change the machine setting to the [Spool] mode. The connections to the machine exceeded the maximum number allowed.
13 Problem Solving When using NetWare The possible causes, check points, and remedies for problems when using NetWare are as follows: When you cannot print Cause Check point Remedy Network equipment, such as hubs, does not support automatic frame type detection. Confirm whether the data link indicator of the network equipment port to which the machine is connected is lit. Confirm whether the frame types used by the file servers on the network are standardized.
Network-related Problems Cause Check point Print data format and the print environment settings on the computer do not match. - Remedy If the computer is running on Windows, set it not to output Ctrl-D. Use NWADMIN from a The number of print queues set for the machine exceeds the computer to check on the print queue list of [Assignment] for maximum number allowed. the machine whether the desired print queue is assigned.* Re-send the print data to the print queue which is assigned to the machine.
13 Problem Solving Cause Check point Remedy The context is not set. Print Configuration Report to confirm whether the context is specified. Set the context. Connected to a different printer object. Use NWADMIN from a computer to confirm, on the layout information of the print server, whether the correct object is assigned.* Use the Driver CD Kit from a computer to correctly set the file server name/tree name/ context/active mode. The NetWare port on the machine is not activated.
Network-related Problems When no notification is received The possible causes, check points, and remedies when a computer that instructed a print job does not receive notification are as follows: When the printing problems are not notified Cause The user is not listed on the print server notification recipient list.
13 Problem Solving When using TCP/IP The possible causes, check points, and remedies when using TCP/IP (LPD) are as follows. Windows XP, Windows Vista, Windows 7, Windows 8, Windows Server 2003, Windows Server 2008, Windows Server 2008 R2, or Windows Server 2012 When you cannot print Cause Check point Remedy The IP address is incorrect. Request your network administrator to check the machine's IP address. Set a correct IP address on the machine.
Network-related Problems Mac OS X 10.5/10.6/10.7/10.8 When you cannot print Cause Check point Remedy The LPD port is not activated. Confirm whether the LPD port is activated. When printing with a printer detected by using Bonjour, select the [Enabled] check box of [LPD] to activate the port. When using EtherTalk The possible symptoms, causes, and remedies for problems when using EtherTalk are as follows: Cause Check point Remedy Documents are printed by another machine.
13 Problem Solving Dell Printer Configuration Web Tool Problems The possible symptoms and remedies for problems when using Dell Printer Configuration Web Tool are as follows: Symptom Cannot connect to Dell Printer Configuration Web Tool. Remedy Is the machine working properly? Check whether the machine is turned on. Is Internet Services (HTTP) port activated? Print Configuration Report to confirm. Is the Internet address correctly entered? Confirm the Internet address again.
Network-related Problems E-mail Features Problems The possible symptoms and remedies for problems when using E-mail Notification Service, the Print E-mail feature, the E-mail service, and Internet Fax service as follows: Symptom Remedy Cannot receive e-mail (Print E- Is the e-mail address for the machine configured? mail, and Internet Fax).
13 Problem Solving Internet/Intranet Connection Problems The possible causes and remedies for problems when connecting to the Internet or intranet are as follows: When connection to the Internet/Intranet fails Cause 416 Remedy The Authentication feature used on the remote server is not supported by the machine. Only Basic Authentication is supported by the machine. The machine does not support NTLM/digest. For security purposes, change to the Authentication feature using SSL.
Network-related Problems Cause Cannot access the proxy server, firewall, or Web server as a result of access control. Remedy The following types of access control are used. Confirm the configured access control. • Address (port) restriction • SSL restriction • User access restriction (including access right levels) • Content block • Scheme restriction (cannot use HTTP etc.) • Transfer data size restriction • Method restriction (cannot use POST etc.
13 Problem Solving Unable to connect using an IPv6 address Symptom Remedy You cannot connect to the machine with the link-local address. When you specify the machine's link-local address, a scope ID must be appended to the address.
Network-related Problems Unable to scan using an IPv6 address Symptom Remedy When the machine is configured with only a linklocal address, file transfer fails. Assign a global address to the machine. When you specify the computer name on a storage destination server of the Scan to PC (SMB) service in an IPv6 environment without a DNS server, scan data cannot be transferred. Scan data cannot be transferred with SMB if a destination server is specified using the computer name.
13 Problem Solving Media Print - Text Trouble The possible symptoms, causes, and remedies for problems when using Media Print - Text are as follows. Symptom [Media Print Text] is not displayed on the [Home] screen. 420 Cause [Media Print] in Dell Printer Configuration Web Tool is not checked. Remedy Check [Media Print] in Dell Printer Configuration Web Tool to enable the service.
Media Print - Photos Trouble Media Print - Photos Trouble The possible symptoms, causes, and remedies for problems when using Media Print - Photos are as follows: Symptom A blank sheet of paper is output. Cause Remedy Files that cannot be printed (image files in other than DCF1.0 format) are included among the files specified for printing. Files that cannot be printed (image files in other than DCF1.0 format) are not printed with index printing.
13 Problem Solving Status Code This section describes status codes. An error message and status code (***-***) are displayed if printing terminated abnormally because of an error, or a malfunction occurred in the machine. For faxing, a status code is also displayed on an Activity Report and a Transmission Report Job Undelivered. Refer to the status codes in the following table to resolve problems.
Status Code Status Code Cause and Remedy 003-311 003-318 003-319 003-320 003-321 003-322 003-323 003-324 003-325 003-326 003-327 003-328 003-329 003-330 003-331 003-332 003-333 003-334 003-335 003-336 003-337 003-338 003-339 003-340 003-341 003-342 003-343 003-344 003-345 003-346 [Cause] 003-700 [Cause] An error occurred. [Remedy] Switch off the machine power, make sure that the touch screen is blank, and then switch on the machine power.
13 Problem Solving Status Code 003-751 Cause and Remedy [Cause] Unable to process the document because the specified scan area is too small. [Remedy] Increase the resolution or scan area. 003-752 [Cause] A mix sized document was to be scanned at 600 dpi in Color/2 sided. [Remedy] Set [Resolution] to [400 dpi] or lower, and try scanning again. 003-753 [Cause] A mix sized document was to be scanned at high resolution, 2 sided. [Remedy] Set [Resolution] to [200 dpi], and scan the document again.
Status Code Status Code Cause and Remedy 010-371 010-372 010-373 010-374 010-375 010-376 010-377 010-378 010-379 010-380 010-381 010-382 010-398 [Cause] 012-210 012-211 012-212 012-213 012-221 012-223 012-224 012-225 012-226 012-227 012-228 012-229 012-230 012-231 012-232 012-233 012-234 012-241 012-243 [Cause] 012-246 [Cause] An error occurred in the machine. [Remedy] Switch off the machine power, make sure that the touch screen is blank, and then switch on the machine power.
13 Problem Solving Status Code Cause and Remedy 012-259 012-260 012-261 012-263 012-264 012-265 012-266 012-268 012-269 012-280 012-282 012-283 012-284 012-286 012-287 012-291 012-295 012-296 [Cause] 012-334 [Cause] Finisher malfunction [Remedy] Switch off the machine power, make sure that the touch screen is blank, and then switch on the machine power. If the error still is not resolved, contact Customer Support at dell.com/contactdell. An error occurred.
Status Code Status Code Cause and Remedy 016-220 016-221 016-222 016-223 016-224 016-225 016-226 016-227 016-228 [Cause] 016-229 016-230 [Cause] 016-232 [Cause] An error occurred in the document feeder. [Remedy] Switch off the machine power, make sure that the touch screen is blank, and then switch on the machine power. If the error still is not resolved, contact Customer Support at dell.com/contactdell.
13 Problem Solving Status Code Cause and Remedy 016-310 016-311 016-312 016-313 016-314 016-315 016-316 016-317 016-318 016-319 016-320 016-321 016-322 016-323 016-324 016-325 016-326 016-327 [Cause] 016-330 016-331 016-332 [Cause] 016-335 016-336 016-337 016-338 016-339 016-340 016-341 016-342 [Cause] 016-345 016-347 016-348 016-350 016-351 016-360 016-362 016-363 016-364 016-365 016-366 016-367 016-368 016-369 016-370 016-371 [Cause] 428 An error occurred.
Status Code Status Code Cause and Remedy 016-372 016-373 016-374 016-375 016-376 016-377 016-378 016-379 016-380 016-381 016-382 [Cause] 016-400 [Cause] An error occurred. [Remedy] Switch off the machine power, make sure that the touch screen is blank, and then switch on the machine power. If the same message is displayed again, contact Customer Support at dell.com/contactdell. The user name or password for 802.1x authentication does not match.
13 Problem Solving Status Code 016-450 Cause and Remedy [Cause] The SMB host name already exists. [Remedy] Change the host name. Refer to "Host Name" (P.176). 016-453 [Cause] Updating of the IPv6 address and host name for the DNS server failed. [Remedy] Check whether the IP address of the DNS server is set correctly. 016-454 [Cause] Unable to retrieve the IP address from DNS. [Remedy] Confirm the DNS configuration and IP address retrieve setting. Refer to "Protocol Settings" (P.173).
Status Code Status Code 016-515 Cause and Remedy [Cause] There was insufficient memory during processing of an XPS document. [Remedy] Take one of the following measures: • Set [Image Quality] to [Standard] • Print using the print driver (PCL, etc.) from XPS Document Viewer. Note • XPS stands for XML Paper Specification. For more information on [Image Options], refer to the help of the print driver.
13 Problem Solving Status Code 016-525 Cause and Remedy [Cause] LDAP server SSL authentication error. The server certificate has expired. [Remedy] Change the SSL certificate of the LDAP server to a valid one. You can clear this error by selecting [Disabled] for [LDAP - SSL / TLS Communication] under [SSL / TLS Settings] on the machine; however, note that selecting this option does not ensure the validity of the LDAP server. 016-526 [Cause] LDAP server SSL authentication error.
Status Code Status Code 016-559 Cause and Remedy [Cause] A remote download parameter error occurred. An invalid value is set for essential system data. [Remedy] Confirm the settings for essential system data. 016-562 [Cause] Multiple entries containing the same smart card information were found in the guest database of Active Directory. [Remedy] Correct the guest database entries of Active Directory so that they do not contain the same smart card information.
13 Problem Solving Status Code 016-582 Cause and Remedy [Cause] The machine failed to transfer data using FTP of the Scan to PC service because files could not be created on the FTP server after connection. [Remedy] Take one of the following measures: • Check whether the specified file name can be used in the save location. • Check whether enough space is available in the save location.
Status Code Status Code 016-592 Cause and Remedy [Cause] The machine failed to access the NEXTNAME.DAT file using FTP of the Scan to PC service. [Remedy] When [Add to Existing Folder] is set as the process to be executed in case of a file name duplication, check the NEXTNAME.DAT file is correct. 016-593 [Cause] The machine failed to transfer data using FTP of the Scan to PC service because an internal error occurred after connection to the FTP server. [Remedy] Execute the operation again.
13 Problem Solving Status Code 016-703 Cause and Remedy [Cause] The machine received an e-mail specified with an invalid folder number. [Remedy] For errors occurring during fax or Internet fax transmission: Contact Customer Support at dell.com/contactdell. For errors occurring during e-mail/fax/Internet fax reception: Take one of the following measures: • Register the specified folder number, and request the sender to send the e-mail/fax/ Internet fax again.
Status Code Status Code 016-716 Cause and Remedy [Cause] Unable to spool TIFF file because of insufficient hard disk space. [Remedy] Delete unnecessary files and users from the hard disk. Refer to "11 Job Status" > "Printing and Deleting Stored Jobs" in the User Guide. 016-717 [Cause] Unable to create a Transmission Report - Job Undelivered or a Transmission Report because the transmission result information required for creating the report is not stored in the machine's memory.
13 Problem Solving Status Code 016-728 Cause and Remedy [Cause] An unsupported tag is included in the TIFF file. [Remedy] Confirm the print data. 016-729 [Cause] Unable to print because the number of colors or the resolution of the TIFF file exceeds the allowed range. [Remedy] Change the number of colors or resolution for the TIFF file, and execute the operation again. 016-731 [Cause] Unable to print TIFF data because it was interrupted. [Remedy] Retry printing.
Status Code Status Code 016-749 Cause and Remedy [Cause] Probable causes are as follows: For a print job: 1) The printer language received from the print driver is unsupported by this machine. For printing of a document received by Internet Fax: 2) The printer language of the document received from the remote machine is unsupported by this machine. [Remedy] For 1), use the machine's print driver for printing. If the error still is not resolved, contact Customer Support at dell.com/contactdell.
13 Problem Solving Status Code 016-758 Cause and Remedy [Cause] The division does not have permission to use the service. [Remedy] Consult your system administrator. 016-759 [Cause] The number of pages reached the maximum number of pages for this service. [Remedy] Consult your system administrator. 016-760 [Cause] An error occurred during PostScript processing. [Remedy] Take one of the following measures: • Set [Image Quality] to [High Speed]. • Increase PostScript memory.
Status Code Status Code 016-776 Cause and Remedy [Cause] An error occurred during image conversion processing. [Remedy] For errors occurring when forwarding with Store to Folder or Internet Fax: The image conversion processing for the part of the data may be completed. Retrieve each converted page from the folder using Dell Printer Configuration Web Tool. For more information, refer to "Configuring Machine Settings Using Dell Printer Configuration Web Tool" (P.277).
13 Problem Solving Status Code 016-788 Cause and Remedy [Cause] Failed to retrieve a file from the Web browser. [Remedy] Take one of the following measures, and then execute the operation again: • Reload the browser page. • Restart the browser. • Switch off the machine power, make sure that the touch screen is blank, and then switch on the machine power. 016-790 [Cause] Unable to send an e-mail with Split Send because of exceeding the maximum number of splits allowed.
Status Code Status Code 017-713 Cause and Remedy [Cause] The SMTP server does not support STARTTLS. [Remedy] Change SSL/TLS communication setting to other than [STARTTLS]. 017-714 [Cause] SSL connection to the SMTP server failed. [Remedy] Confirm whether the SMTP server supports SSL connection. If the server supports it, check the port number of the SMTP server. If the error still is not resolved, contact Customer Support at dell.com/contactdell.
13 Problem Solving Status Code 017-731 Cause and Remedy [Cause] Unable to connect to the POP server. [Remedy] Confirm the followings: • The IP address of the POP server is set on the machine. • The network cable is connected properly. 017-732 [Cause] When the machine is used as a print job storage device, the computer failed to send a job because the machine is off-line.
Status Code Status Code 018-505 Cause and Remedy [Cause] Failed to log into the destination computer while transferring data using SMB of the Scan to PC service. [Remedy] Check whether the user name and password of the SMTP server registered in the machine is correct. Note • The password cannot be confirmed. If you have forgotten the password, reset the password. Consult your system administrator for the password reset procedure.
13 Problem Solving Status Code 018-543 Cause and Remedy [Cause] Probable causes are as follows: 1)The machine failed to transfer data using SMB of the Scan to PC service because the specified shared name does not exist. 2)The machine failed to transfer data using SMB of the Scan to PC service because Invalid characters are used in the specified shared name.
Status Code Status Code 018-560 Cause and Remedy [Cause] A user authentication error occurred. (Received HTTP Status 401). [Remedy] Check the followings: • The destination HTTP server for the scanned document is accessible by PC. • Login name • Login password • The HTTP server name • The HTTP server path name 018-561 [Cause] The hostname or the script storage location is not correct. (Received HTTP Status 404).
13 Problem Solving Status Code 018-568 Cause and Remedy [Cause] An SSL/TLS connection error occurred. [Remedy] Check the followings: • The destination HTTP server for the scanned document is accessible by PC. • SSL settings for the HTTP server is correct. • The HTTP server name • The HTTP server path name 018-569 [Cause] The SSL server certificate may have a problem. [Remedy] 1)Check whether the destination HTTP server for the scanned document is accessible by PC.
Status Code Status Code 018-579 Cause and Remedy [Cause] The hard disk on the NetWare server may be full. [Remedy] Check the followings: • The NetWare server is accessible by PC • The free space of the server to store data Run DSREPAIR at the server console on the NetWare server. 018-580 [Cause] The specified volume name does not exist on the NetWare server.
13 Problem Solving Status Code Cause and Remedy 018-585 [Cause] 018-586 [Cause] The followings may be the cause: • The specified folder or file is in use by another user • Made a delete request to the directories or files though some of them are in use by another user • Made a delete request to the directories or files though all of them are in use by another user [Remedy] 1)Check whether the NetWare server is accessible by PC. 2)Check the status of use of the other users.
Status Code Status Code 018-595 Cause and Remedy [Cause] Multiple entries containing the same smart card information were detected in the database of the LDAP server. [Remedy] Correct the temporary user entries of the LDAP server so that they do not contain the same smart card information. 018-596 [Cause] An error occurred during LDAP server authentication. [Remedy] Execute the operation again. If the error still is not resolved, contact Customer Support at dell.com/contactdell.
13 Problem Solving Status Code 018-709 Cause and Remedy [Cause] An error occurred for external access (Web Applications). [Remedy] Take one of the following measures depending on the setting: For IPv4 environment • Check the IPv4 address of the machine. • Confirm whether the network cable is connected correctly. • Check the address of the DHCP server. For IPv6 environment • Confirm whether the global address distributed from an IPv6 router is assigned to the IPv6 address of the machine.
Status Code Status Code 018-717 Cause and Remedy [Cause] An LDAP server protocol error occurred as a result of the Address Book operation. The server returned RFC2251 Result Message No "17" (undefined type) for Address Book query. [Remedy] The LDAP server has an attribute problem. Have your network administrator confirm the LDAP server status. 018-718 [Cause] An LDAP server protocol error occurred as a result of the Address Book operation.
13 Problem Solving Status Code 018-734 Cause and Remedy [Cause] An LDAP server protocol error occurred as a result of the Address Book operation. The server returned RFC2251 Result Message No "34" (invalid DN syntax) for Address Book query. [Remedy] The LDAP server has a name problem. Confirm the user name and password to cancel an incorrect password. If the error still is not resolved, have your network administrator confirm the authentication settings and status of the LDAP server.
Status Code Status Code 018-754 Cause and Remedy [Cause] An LDAP server protocol error occurred as a result of the Address Book operation. The server returned RFC2251 Result Message No "54" (loop detected) for Address Book query. [Remedy] The LDAP server has a service problem. Have your network administrator confirm the operational status of the service on the LDAP server. 018-764 [Cause] An LDAP server protocol error occurred as a result of the Address Book operation.
13 Problem Solving Status Code 018-781 Cause and Remedy [Cause] An LDAP server protocol error occurred as a result of the Address Book operation. Connection to the server cannot be established for the Address Book query. [Remedy] Take one of the following measures: • Confirm the network cable connection. • If the network cable connection has no problem, confirm the active status of the target server.
Status Code Status Code 018-791 Cause and Remedy [Cause] An LDAP server protocol error occurred as a result of the Address Book operation. The server returned RFC2251 Result Message No "91" (server connection error) for Address Book query. [Remedy] Have your network administrator confirm the LDAP server status. 018-792 [Cause] An LDAP server protocol error occurred as a result of the Address Book operation.
13 Problem Solving Status Code 021-401 Cause and Remedy [Cause] The number of authentication devices such as a smart card reader connected exceeds the setting value. [Remedy] Disconnect the authentication device connected. 021-500 [Cause] The following operation is performed when the Auditron mode for the Fax service is enabled. • While a Send Fax job is processing, another job that the Auditron mode is enabled starts.
Status Code Status Code Cause and Remedy 024-340 024-341 024-342 024-343 024-345 024-346 024-347 024-348 024-349 024-350 024-351 024-352 024-353 024-354 024-355 024-356 024-357 024-358 024-359 024-360 024-361 024-362 024-363 024-364 024-365 024-366 024-367 024-368 024-370 024-371 024-372 024-373 024-375 024-376 [Cause] 024-701 [Cause] An error occurred in the machine. [Remedy] Switch off the machine power, make sure that the touch screen is blank, and then switch on the machine power.
13 Problem Solving Status Code 024-742 Cause and Remedy [Cause] Booklet printing was specified for printer properties, but the number of print pages for the job exceeded the maximum number allowed for booklet creation. [Remedy] Change the printer properties setting to split the pages appropriately to create separate volumes, or to cancel the booklet creation setting.
Status Code Status Code 026-708 Cause and Remedy [Cause] Exceeded the maximum limit for the scan data size that can be stored for one job with Store & Send Link. [Remedy] Take one of the following measures: 1)Reduce the resolution (scan quality) of the scan parameters and execute the operation again. 2)Reduce the image with magnification of the scan parameters (such as A3 > A4) and then execute the operation again.
13 Problem Solving Status Code 026-722 Cause and Remedy [Cause] The USB memory device is not initialized. [Remedy] Initialize the USB memory device on a computer with the following file format, and then execute the operation again. • Supported file formats: FAT12, FAT16 (FAT), FAT32 Note • NTFS is not supported. • A software-encrypted USB memory device is not supported. If the error still is not resolved, contact Customer Support at dell.com/contactdell.
Status Code Status Code 027-444 Cause and Remedy [Cause] The IP address of IPv6 already exists. [Remedy] Change the [Auto Stateless Address 3] for IPv6 on the machine, or the IP address of IPv6 on the network device, to remove the duplication of addresses. 027-445 [Cause] IP address for IPv6 set manually is incorrect. [Remedy] Set the IP address correctly. 027-446 [Cause] The IP address of IPv6 set manually already exists.
13 Problem Solving Status Code 027-516 Cause and Remedy [Cause] Probable causes are as follows: 1)The SMB server of the destination computer cannot be found while transferring data using SMB of the Scan to PC service (TCP/IP session establishment failed). 2)The SMB server specified as the destination does not respond to the machine while transferring data using SMB of the Scan to PC service.
Status Code Status Code 027-520 Cause and Remedy [Cause] The machine failed to transfer data using SMB of the Scan to PC service because the file name or folder name could not be retrieved. [Remedy] Confirm the access privilege to the SMB server. 027-521 [Cause] The machine failed to transfer data using SMB of the Scan to PC service because the suffix of the name of the file or folder exceeded the limit value. [Remedy] Change the file name or forwarding destination folder of the scan server.
13 Problem Solving Status Code 027-529 Cause and Remedy [Cause] The machine failed to transfer data using SMB of the Scan to PC service because an unexpected error has been received from the SMB server, or an unexpected internal error has occurred on the machine. [Remedy] Log into the server from another computer using the same user name, to confirm whether a file can be written into the same save location on the server. If the error still is not resolved, it may be an internal error.
Status Code Status Code 027-548 Cause and Remedy [Cause] SMB protocol error. An invalid character has been detected in the specified user name. [Remedy] Ask your network administrator to set the user name with valid characters. To confirm the user name on the server, execute the following procedures: 1)Select [Start] > [Programs] > [Administrative Tools] > [Active Directory Users and Computers] on the Active Directory domain controller where the user information is set.
13 Problem Solving Status Code 027-587 Cause and Remedy [Cause] SMB protocol error. The password must be changed. [Remedy] Log into Windows, and change the password. Ask your system administrator to change the setting so that you do not need to change the login password next time. 027-588 [Cause] SMB protocol error. The user is invalid. [Remedy] Ask your system administrator to validate the user. 027-589 [Cause] SMB protocol error. The user was locked out.
Status Code Status Code 027-711 Cause and Remedy [Cause] No S/MIME certificate can be obtained from the received e-mail. [Remedy] Import the sender's S/MIME certificate to the machine, or ask the sender to send S/ MIME signature mail with an S/MIME certificate attached. 027-712 [Cause] The received S/MIME certificate has expired, or is an unreliable certificate. [Remedy] Ask the sender to send the e-mail with a valid S/MIME certificate attached.
13 Problem Solving Status Code 027-752 Cause and Remedy [Cause] A mandatory entry field is blank in the job flow. [Remedy] Take one of the following measures: • Do not link folders to job flows that have mandatory entry fields. • Set the default values to the mandatory fields of the job flow. 027-753 [Cause] 1)Attempted to execute the service while the port necessary for the job flow is either deactivated or disabled.
Status Code Status Code 027-772 Cause and Remedy [Cause] An error occurred during communication with the SMTP server. [Remedy] Use ASCII characters to modify the host name that has been specified under [Tools] > [System Settings] > [Connectivity & Network Setup] > [Machine's E-mail Address / Host Name]. If the error still is not resolved, confirm with your network administrator whether the SMTP server supports the HELO command.
13 Problem Solving Status Code Cause and Remedy 033-310 033-311 033-312 033-313 033-314 033-315 033-316 033-317 033-318 033-319 033-320 033-321 033-322 033-323 033-324 033-325 033-326 033-327 033-328 033-329 033-330 033-331 033-332 033-333 033-334 033-335 033-336 033-338 033-339 [Cause] 033-500 033-501 [Cause] 033-502 [Cause] An error occurred. [Remedy] Switch off the machine power, make sure that the touch screen is blank, and then switch on the machine power.
Status Code Status Code 033-509 Cause and Remedy [Cause] An error occurred during fax transmission. [Remedy] Execute the operation again. If the error still is not resolved, confirm the condition of the other machine. 033-510 [Cause] An error occurred during fax transmission. [Remedy] Confirm the condition of the line and the other machine, and execute the operation again. 033-511 [Cause] An error occurred during fax transmission.
13 Problem Solving Status Code 033-528 Cause and Remedy [Cause] An error occurred during fax transmission. [Remedy] Ask the sender to send again. 033-529 [Cause] An error occurred during fax transmission. [Remedy] Confirm the other machine has a problem, and then execute the operation again. 033-530 [Cause] Received a procedure disabled signal. [Remedy] Execute the operation again. If the error still is not resolved, contact Customer Support at dell.com/contactdell.
Status Code Status Code 033-551 Cause and Remedy [Cause] You attempted to change a job immediately before fax or telephone communication completed. [Remedy] Wait for a while, and execute the operation again. 033-552 [Cause] The total quantity of error lines detected with G3 exceeded the set value. [Remedy] Confirm the model of the other machine, and execute the operation again. If receiving, ask the sender to send again. 033-553 [Cause] This machine does not have confidential or relay function.
13 Problem Solving Status Code 033-569 Cause and Remedy [Cause] Paper in the tray is not loaded in the direction that the received fax data can be printed. [Remedy] Load paper in Tray 5 according to the direction displayed on the screen. 033-570 [Cause] The machine was turned off during communication. [Remedy] Wait for a while, confirm the Fax service settings and the fax number, and then send again if sending. If the error still is not resolved, contact Customer Support at dell.com/contactdell.
Status Code Status Code 033-725 Cause and Remedy [Cause] The hard disk is full. [Remedy] Delete unnecessary data from the hard disk to free up disk space. 033-726 [Cause] The received document was printed with 1 sided printing, because 2 sided printing is not available for mixed sized documents. [Remedy] No measure is required. 033-727 [Cause] The received page was printed without being rotated, because its data volume was too large to change the orientation automatically.
13 Problem Solving Status Code Cause and Remedy 033-743 033-744 033-745 033-746 [Cause] 033-747 [Cause] An error occurred during fax transmission. [Remedy] Switch off the machine power, make sure that the touch screen is blank, and then switch on the machine power. Try again. If the error still is not resolved, contact Customer Support at dell.com/contactdell. The job is temporarily suspended. [Remedy] No measure is required.
Status Code Status Code Cause and Remedy 042-316 042-320 042-323 042-324 042-325 042-330 042-332 042-334 042-335 042-336 042-337 042-338 042-340 042-341 042-342 042-343 042-344 [Cause] 045-310 045-311 045-312 [Cause] 045-319 045-320 045-343 [Cause] 045-370 045-371 045-372 045-373 045-374 045-375 045-376 [Cause] 047-211 047-212 [Cause] 047-213 [Cause] An error occurred in the machine.
13 Problem Solving Status Code 047-320 Cause and Remedy [Cause] An error occurred. [Remedy] Switch off the machine power, make sure that the touch screen is blank, and then switch on the machine power. If the same message is displayed again, contact Customer Support at dell.com/contactdell.
Status Code Status Code Cause and Remedy 061-384 061-385 061-386 061-387 061-388 061-389 061-390 061-391 061-392 061-393 061-394 061-395 061-396 061-397 061-398 061-399 [Cause] 062-277 [Cause] An error occurred. [Remedy] Switch off the machine power, make sure that the touch screen is blank, and then switch on the machine power. If the same message is displayed again, contact Customer Support at dell.com/contactdell.
13 Problem Solving Status Code 063-210 Cause and Remedy [Cause] An error occurred in the document feeder. [Remedy] Contact Customer Support at dell.com/contactdell. 065-210 065-221 065-222 065-223 065-224 065-225 [Cause] 071-210 [Cause] An error occurred in the machine. [Remedy] Contact Customer Support at dell.com/contactdell.
Status Code Status Code Cause and Remedy 077-214 077-215 [Cause] 077-314 077-320 [Cause] 078-210 078-211 [Cause] 078-216 078-219 078-250 [Cause] 078-500 [Cause] Detected the installation of a tray of a different type than expected. [Remedy] Contact Customer Support at dell.com/contactdell. An error occurred. [Remedy] Switch off the machine power, make sure that the touch screen is blank, and then switch on the machine power.
13 Problem Solving Status Code 093-426 Cause and Remedy [Cause] An error occurred in the toner cartridge [K] (black). [Remedy] Pull out the toner cartridge [K] (black), and then insert the cartridge again. 093-427 [Cause] An error occurred in the toner cartridge [Y] (yellow). [Remedy] Pull out the toner cartridge [Y] (yellow), and then insert the cartridge again. 093-428 [Cause] An error occurred in the toner cartridge [M] (magenta).
Status Code Status Code Cause and Remedy 116-310 116-311 116-312 116-313 116-314 116-315 116-316 116-317 116-318 116-319 116-321 116-322 116-323 116-324 116-325 116-328 116-329 116-330 116-331 116-332 116-333 116-334 116-336 116-337 116-338 116-340 116-341 [Cause] 116-324 [Cause] An error occurred. [Remedy] Switch off the machine power, make sure that the touch screen is blank, and then switch on the machine power. If the same message is displayed again, contact Customer Support at dell.
13 Problem Solving Status Code Cause and Remedy 116-343 116-345 116-346 116-347 116-348 116-349 116-350 116-351 116-352 116-353 116-354 116-355 116-356 116-357 116-358 116-359 116-360 116-361 116-362 116-363 116-364 116-365 116-366 116-367 116-368 116-370 116-371 116-372 116-373 116-374 116-375 116-376 116-377 116-378 116-379 116-380 116-381 116-382 116-383 116-384 116-385 [Cause] 116-386 [Cause] An error occurred.
Status Code Status Code 116-390 Cause and Remedy [Cause] An error occurred in the machine. [Remedy] Follow the message displayed on the touch screen and initialize the memory of the machine. 116-391 116-392 116-393 116-394 116-395 116-396 116-397 116-399 [Cause] 116-702 [Cause] An error occurred in the machine. [Remedy] Switch off the machine power, make sure that the touch screen is blank, and then switch on the machine power.
13 Problem Solving Status Code 116-740 Cause and Remedy [Cause] A numerical value operation error occurred because a value exceeding the value limit of the machine was used in the print data. [Remedy] Check the print data. 116-741 [Cause] The form cannot be registered because the number of the form registration exceeds the maximum number allowed. [Remedy] Delete unnecessary form. The maximum number allowed is 2048.
Status Code Status Code 116-790 Cause and Remedy [Cause] Probable causes are as follows: 1)If the operator cancelled printing a document that was received using the Store Fax Local Folder or Store Internet Fax - Local Folder feature: The first set of the document is not stapled. 2)For causes other than 1) No set of the document is stapled. [Remedy] For 1), manually staple the first set of the document.
13 Problem Solving Status Code Cause and Remedy 121-334 121-335 121-336 121-337 121-338 [Cause] 121-340 121-350 121-370 [Cause] 123-310 123-311 123-312 123-325 123-326 123-333 123-343 123-344 123-350 123-352 123-353 123-354 123-355 123-356 123-357 123-358 123-362 123-368 123-369 123-371 123-374 123-377 123-379 123-380 123-381 123-382 123-383 123-384 123-389 123-390 123-392 123-393 123-395 123-396 123-397 123-398 123-399 [Cause] 490 An error occurred between the machine and the device connected.
Status Code Status Code 124-310 124-311 124-312 124-313 124-314 124-315 124-316 124-317 124-318 124-319 124-320 124-321 124-322 124-323 124-324 124-325 124-326 124-327 124-328 124-331 124-332 124-333 124-334 124-335 124-336 124-337 124-338 124-339 124-340 124-341 124-342 124-343 124-344 124-345 124-346 124-347 124-348 124-349 124-350 124-351 124-352 124-353 124-360 124-361 124-362 124-363 124-372 124-373 124-374 124-380 Cause and Remedy [Cause] An error occurred in the machine.
13 Problem Solving Status Code Cause and Remedy 124-381 124-382 124-383 124-390 124-391 124-392 124-393 [Cause] 124-701 [Cause] An error occurred in the machine. [Remedy] Switch off the machine power, make sure that the touch screen is blank, and then switch on the machine power. If the same message is displayed again, contact Customer Support at dell.com/contactdell. The output destination was changed because of the malfunction of the specified output tray (Side Tray).
Status Code Status Code Cause and Remedy 127-220 127-221 [Cause] 127-310 127-311 127-312 127-313 127-314 127-315 127-320 127-337 127-342 127-353 127-354 127-396 127-398 127-399 [Cause] 133-210 133-211 133-212 133-213 133-214 133-215 133-216 133-217 133-218 133-219 133-220 133-221 133-222 133-223 133-224 [Cause] 133-226 [Cause] A communication error occurred between the machine and the Print Server. [Remedy] Disconnect the print server cable, and then securely insert the cable into the connector.
13 Problem Solving Status Code Cause and Remedy 133-710 [Cause] When printing the received fax document, the paper loaded on the bypass tray was used for printing because the specified tray could not be used. [Remedy] Take one of the following measures: • Load paper available for printing the received fax document: A3 SEF , A4 LEF , B4 SEF , B5 LEF , A4 SEF , A5 SEF , B5 SEF , 8.5 x 11" SEF , 8.5 x 13" SEF , 8.5 x 14" SEF , 11 x 17" SEF , 8.5 x 11" LEF , 5.5 x 8.5" SEF .
Paper Jams Paper Jams When a paper jam occurred, the machine stops and an alarm beeps. A message is also displayed on the touch screen. Follow the instructions displayed to remove the jammed paper. Gently remove the paper to avoid it to be torn. If the paper is torn, remove all the torn pieces, making sure that none remain inside the machine. If a paper jam message appears again after you have cleared the paper jam, another paper jam may be occurred in some other parts of the machine.
13 Problem Solving 2 Open Tray 5 (1), and then while lifting up the release lever (2) gently open the upper left cover (3). 3 If you can see the edge of the jammed paper on the output tray, pull the paper straight from the exit area. Note 4 Remove the jammed paper. Note 5 • If the paper is torn, make sure no piece of paper remains inside the machine. If paper is jammed in the Fusing Unit, gently remove the paper to avoid it to be torn.
Paper Jams 1 Gently open the bottom left cover while pulling the release lever. 2 Remove the jammed paper. Note • Paper may be jammed in the hidden area on the upper position. Check inside thoroughly. • If the paper is torn, make sure no piece of paper remains inside the machine. 3 Close the bottom left cover gently. Paper Jams in Top Left Cover D The following describes how to clear paper jams occurring in the top left cover.
13 Problem Solving 3 Lift up the lever to open the top left cover. 4 Remove the jammed paper. Note 5 6 • If the paper is torn, make sure no piece of paper remains inside the machine. Close the top left cover gently. Push the center of the upper left cover and close the cover gently, and then close Tray 5. Paper Jams in Trays 1 to 4 The following describes how to clear paper jams occurring in Trays 1 to 4. 1 Pull out the tray where the paper jam occurred. Note 2 Remove the jammed paper.
Paper Jams 1 Check the back of Tray 5 (around the paper feed entrance) and remove the jammed paper. Note • When two or more sheets of paper are loaded, remove all of the sheets from the tray. • If the paper is torn, make sure no piece of paper remains inside the machine. 2 When two or more sheets of paper were loaded, jog the paper you removed making sure that all four corners are neatly aligned.
13 ProblemSolving Paper Jams in Tray 6 Top Cover 1 Gently move Tray 6 to the left until it stops by gripping the handle on the top left side of Tray 6. 2 Open the Tray 6 top cover. 3 Remove the jammed paper. Note 4 5 • If the paper is torn, make sure no pieces of paper remain inside Tray 6. Close the top cover. Gently put Tray 6 back into position. Paper Jams in Tray 6 1 Pull out Tray 6 until it stops. 2 Remove the jammed paper.
Paper Jams 3 Push Tray 6 in gently until it stops. Paper Jams in Duplex Module B The following describes how to clear paper jams occurring in the Duplex Module B if the machine supports the 2 Sided Printing feature. 1 Open Tray 5 (1), lift up the release lever (2), and then gently open the cover of the Duplex Module B (3). 2 Remove the jammed paper. Note 3 • If the paper is torn, make sure no piece of paper remains inside the machine. Close the cover (1), and then close Tray 5 (2).
13 Problem Solving Paper Jams under the Finisher Top Cover 1 Push up the lever on the finisher top cover. 2 The finisher top cover opens. 3 Remove the jammed paper. Note 4 • If the paper is torn, make sure no piece of paper remains inside the machine. Close the finisher top cover. Paper Jams in the Center Unit 1 Lift the top cover and open. Note 2 Remove the jammed paper. Note 502 • The top cover cannot be detached from the machine.
Paper Jams 3 Close the cover.
13 Problem Solving Document Jams When a document jam occurred in the document feeder, the machine stops and a message is displayed on the touch screen. Follow the instructions displayed to clear the document jam and then load the document in the document feeder again. Duplex Automatic Document Feeder B1-C 1 Pull up the handle of the top cover of the document feeder, and then open the top cover until it stops.
Document Jams 5 Turn the knob to eject the document upward to remove. Note Knob • If the document is caught, do not pull it out forcibly. The document could be damaged. 6 7 Close the inner cover of the document feeder. 8 If you cannot find the document, lift the document feeder gently, and remove the document if it is there, and then close the document feeder. 9 If you still cannot find the document in step 8, lift the document feeder tray and remove the document.
13 Problem Solving Stapler Faults This section describes how to clear stapler troubles when the optional finisher is installed. Perform the procedures on the following pages when copies are not stapled or staples are bent. Contact Customer Support at dell.com/contactdell if the problem persists after you have tried the following solutions. Unstapled Bent staple If copies are stapled as shown in the figures below, contact Customer Support at dell.com/contactdell.
Stapler Faults 1 Make sure that the machine is not operating, and open the finisher front cover. 2 Grasp the handle as shown in the illustration to pull out the staple cartridge to the right, towards you. 3 Move up the staple cartridge, and then take it out of the machine. 4 After you take out the staple cartridge, check inside of the finisher for any remaining staples. 5 Pull up the metal part of the staple cartridge as shown in the illustration.
13 Problem Solving 6 Remove the jammed staples (1), and then return the metal part pulled up in step 5 to the original position (2). 7 Push the staple cartridge into the machine until it clicks into place. 8 Close the finisher front cover. Note 508 • If the finisher front cover is not completely closed, a message will appear and the machine remains paused.
14 Appendix This chapter describes the machine specifications, notes and restrictions, optional components, and printer emulation languages. • Specifications ......................................................................................................................510 • Printable Area ......................................................................................................................519 • Internal Fonts.............................................................................
14 Appendix Specifications This section lists the main specifications of the machine. Note that the specifications and the appearance of the product may change without prior notice. Basic Specifications / Copy Function Type Console Memory 2 GB HDD 160 GB Note • Not all the HDD space described above can be used.
Specifications First Copy Output Time Note • The values may vary depending on the machine configuration. For A4 /monochrome priority mode (the default for the [Output Color] is [Black & White] or [No Default]) Monochrome : 5.2 seconds Color : 8.5 seconds For A4 /color priority mode (the default for the [Output Color] is [Color], [Auto Detect], [Dual Color] or [Single Color]) Monochrome : 6.4 seconds Color : 7.
14 Appendix Paper Tray Capacity • Standard : 2,090 sheets (500 sheets x 4 trays + 90 sheets (Bypass tray)) • Optional : HCF B1 2,030 sheets • Maximum paper capacity : 4,120 sheets (500 sheets x 4 trays + Bypass tray + HCF B1) Note Continuous Copy 999 sheets Note Output Tray Capacity • When using 80 gsm paper • The machine may pause temporarily to perform image stabilization.
Specifications Operating System PCL6 Microsoft® Windows® 2000, Microsoft® Windows® XP, Microsoft® Windows® XP x64, Microsoft® Windows Server® 2003, Microsoft® Windows Server® 2003 x64, Microsoft® Windows Server® 2008, Microsoft® Windows Server® 2008 x64, Microsoft® Windows Server® 2008 R2, Microsoft® Windows Vista®, Microsoft® Windows Vista® x64, Microsoft® Windows® 7, Microsoft® Windows® 7 x64, Microsoft® Windows® 8, Microsoft® Windows® 8 x64, Microsoft® Windows Server® 2012 x64 PostScript Microsoft® Wind
14 Appendix Scanning Halftone 10-bit input / 8-bit output for each RGB color Scanning Speed Monochrome : 70 sheets/min. Color : 70 sheets/min. (For ITU-T No.1 Chart A4 200 dpi, Store to Folder) Note • The scanning speed varies depending on documents.
Specifications Scan to PC Protocol : TCP/IP (SMB, FTP) Operating System : Microsoft® Windows® 2000, Microsoft® Windows® XP, Microsoft® Windows Vista®, Microsoft® Windows Server® 2003, Microsoft® Windows Server® 2008, Microsoft® Windows® XP x64, Microsoft® Windows Vista® x64, Microsoft® Windows Server® 2003 x64, Microsoft® Windows Server® 2008 x64, Microsoft® Windows Server® 2008 R2 x64, Microsoft® Windows® 7 x64, Mac OS X 10.2.x/10.3.8/10.3.9/10.4.2/10.4.4/10.4.8/10.4.9/ 10.4.10/10.4.11/10.5.0/10.5.1/10.5.
14 Appendix Transmission Mode ITU-T G3 Scanning Resolution Standard Coding Method MH / MR / MMR / JBIG Transmission Speed G3 :33.6/31.2/28.8/26.4/24.0/21.6/19.2/16.8/14.4/12.0/9.6/7.2/4.8/2.4 kbps No. of Fax Lines PSTN, PBX (G3 line x 1) : 8 x 3.85 lines/mm 200 x 100 dpi (7.9 x 3.9 dots/mm) Fine : 8 x 7.70 lines/mm 200 x 200 dpi (7.9 x 7.9 dots/mm) Superfine (400 dpi) : 400 x 400 dpi (15.7 x 15.7 dots/mm) Superfine (600 dpi) : 600 x 600 dpi (23.6 x 23.
Specifications Duplex Automatic Document Feeder B1-C Type Duplex Automatic Document Feeder Original Paper Size Maximum Minimum : : A3, 11 x 17" (279 x 432 mm) A5*, 38 - 128 gsm (2 sided: 50 - 128 gsm) * : For non-standard size paper: 125 x 85 mm Capacity 110 sheets (A4 Note Feeding Speed A4 A4 • When using 80 gsm paper 1 sided: Monochrome Color : : 36 sheets/minute 36 sheets/minute 2 sided: Monochrome Color : : 31 sheets/minute 31 sheets/minute Note Dimensions/Weight 1 sided) • The nu
14 Appendix Punch*3 Paper size : Paper Weight Number of Holes : : Note Booklet Creation*2 • When using 80 gsm paper Sheets per Subset Paper Size Paper Weight Note A3, 11 x 17", B4, A4, A4 , 8.5 x 11", 8.5 x 11" , B5 55 - 200 gsm 2/4 holes, US 2/3 holes : : : 2-15 sheets (Crease + Staple), 1-5 sheets (Crease) Maximum: A3, 11 x 17", Minimum: A4, 8.
Printable Area Printable Area This section describes the area on paper that can be printed. Standard Printable Area The standard printable area is the area of a sheet of paper excluding the 4.0 mm margins on all four edges of paper. For SRA3 paper (width of 320 mm), the printable area of the paper is the area excluding the 11.5 mm left and right margins. The actual printable area, however, may vary depending on the printer (plotter) control language.
14 Appendix Internal Fonts This section lists the fonts pre-installed on the machine. For more information on the PostScript fonts, refer to the PostScript User Guide. For more information on the optional HP-GL/2 and PCL fonts, refer to "PCL Emulation" (P.543) and "HP-GL/ 2 Emulation" (P.551).
Internal Fonts Outline fonts Note Euro- PCL pean CG Times CG Times Italic CG Times Bold CG Times Bold Italic Univers Medium Univers Medium Italic Univers Bold Univers Bold Italic Univers Medium Condensed Univers Medium Condensed Italic Univers Bold Condensed Univers Bold Condensed Italic Antique Olive Antique Olive Italic Antique Olive Bold CG Omega CG Omega Italic CG Omega Bold CG Omega Bold Italic Garamond Antiqua Garamond Kursiv Garamond Halbfett Garamond Kursiv Halbfett (Default): Courier Courier Ita
14 Appendix Optional Components The following table shows the optional components available. To purchase these options, contact Customer Support at dell.com/contactdell. Product Name Description Finisher-B1 Staples output sheets. Booklet Maker Unit for Finisher-B1 Staples output sheets. Also folds output sheets in half or staples them. 2/4 Hole Punch Kit for Finisher-B1 2/4 hole-punches output sheets. US 2/3 Hole Punch Kit for Finisher-B1 2/3 hole-punches output sheets.
Adjust Image Transfer Adjust Image Transfer This section describes how to adjust the transfer output value. You can specify the transfer output value. This is useful when the toner image does not transfer to the paper properly. Adjusting the Transfer Output Value You can specify the transfer output value for each paper type. 1 Press the button.
14 Appendix 524 5 Select [Adjust Image Transfer]. 6 Select [Paper Type]. 7 Select the paper type, and then select [Close]. 8 Select [Print Sample]. 9 Select the paper size, load paper of that size in Tray 5 (Bypass), and then select [1 Sided] or [2 Sided].
Adjust Image Transfer 10 Press the button. The print sample will be printed. Note • “Side 1” will be printed on the top right of the Side 1 sample, and “Side 2” will be printed on the top right of the Side 2 sample. • When the paper size is A4, B4, or 8.5 × 11", the sample will be printed on two sheets. Side1 -5 -4 -3 -2 -1 0 +1 +2 +3 +4 +5 +6 +7 +8 +9 +10 11 Check the print sample, and take a note of the value (-5 to +10) printed on the left side of the most-successfully printed row.
14 Appendix ESC/P-K Emulation This section describes how to use ESC/P-K emulation. Emulation This section describes the printer language emulations available on the machine. Print data conforms to certain rules (grammars). These rules (grammars) are called printer languages. The machine supports two types of printer languages: a page description language, which is used to create images on a page-by-page basis, and an emulation, which is used to achieve the print results similar to those of other printers.
ESC/P-K Emulation Interface-dependent You can set a printer language for each host interface by using Dell Printer Configuration Web Tool. The machine switches to a printer language corresponding to the host interface that received data. Fonts This section explains the fonts used for emulation.
14 Appendix The Multiple-Up feature can be used in the ESC/P-K emulation mode. In the ESC/P-K mode, 2 Up can be used. Form Overlay In the ESC/P-K mode, you can register an original form on the machine, and overprint the form on a printout. The form to be used for overlaying can be specified on the control panel. For more information on registering forms, contact Customer Support at dell.com/contactdell. Barcodes In the ESC/P-K mode, you can use barcodes.
ESC/P-K Emulation Setting Item Paper tray Item Number 3 Value Sets the paper tray to be used for printing. [0] : Auto [1] (Default) : Tray 1 [2] : Tray 2 [3] : Tray 3 [4] : Tray 4 [5] : Tray 5 [6] : Tray 6 (HCF B1) If printing from Tray 5, instruct printing and then operate the machine to start printing. To cancel the setting, change the setting for "Tray 5 Confirmation".
14 Appendix Setting Item Paper size Item Number 2 Value Sets the size of paper to be printed. This setting can be made only when [Paper Tray] is set to [Auto] or [Tray 5]. This setting can be configured only for cut sheets. [3] : A3 [4] : A4 [5] : A5 [14] : B4 [15] : B5 [21] : 8.5 x 14 [22] : 8.5 x 13 [23] : 8.5 x 11 [24] : 11 x 17 [0] : Postcard Note • If [Paper Tray] is set to Trays 1 to 4 or Tray 6, [Paper Size] cannot be set.
ESC/P-K Emulation Setting Item Item Number Reduce/Enlarge 54 (Reduce/ Enlarge mode) Value Sets the print magnification. [0] (Default) : Preset % [1] : Variable % [2] : Fit to Cut Sheet [Preset %] is a magnification automatically calculated based on [Original Size] and [Paper Size], and reduces/enlarges the printable area of the document to fit in the printable area of the output paper. Therefore, when the size of the document and the output paper are the same, the ratio will be 100%.
14 Appendix Setting Item Font Item Number Value 14 Sets the font for single-byte characters. (Alphanumeric [0] (Default) : Roman [1] : Sanserif fonts) Note Print control 51 (Blank sheet output) • Since this feature selects the default value, its setting will not be affected when an extended command is received. Sets whether to print blank pages if included in the document.
ESC/P-K Emulation Setting Item Item Number Value ESCP switch 61 (CR feature) Sets the action to be executed when a CR command is received. [0] (Default) : Carriage return [1] : Carriage return and linefeed Position adjustment 15 (Vertical position adjustment) Adjusts the printing position vertically or horizontally, and changes the positions of the margins.
14 Appendix Setting Item Item Number Value Punching 69 Select the position for punching holes. [0] (Default) : Off [1] : Top [2] : Bottom [3] : Left [4] : Right Number of holes 70 Select the number of punch holes. [0] (Default) : 2 holes [1] : 3 holes [2] : 4 holes Binary character strings 72 Sets the character strings to be specified when entering commands in hexadecimal format. [0] (Default) : Off [1] : &$%$ [2] : $?!# 0 Style 73 Sets the typeface for "0".
ESC/P-K Emulation 8.
14 Appendix Preset % (2-Up Printing) Document Size Paper Size A3/2 A4/2 A5/2 B4/2 B5/2 11 x 17" /2 8.5 x 14" /2 8.5 x 13" /2 8.
ESC/P-K Emulation Fit to Cut Sheet Document Size Paper Size A3 A4 A5 B4 B5 11 x 17" 8.5 x 14" 8.5 x 13" 8.
14 Appendix Fit to Cut Sheet (When 2 Up is specified) Document Size Paper Size A3/2 A4/2 A5/2 B4/2 B5/2 11 x 17" /2 8.5 x 14" /2 8.5 x 13" /2 8.
ESC/P-K Emulation Paper Size and Number of Printable Characters When the paper feed position is 22 mm Paper Size Portrait Landscape Characters Lines Characters Lines A3 113 92 161 63 B4 97 78 139 53 A4 79 63 113 42 B5 68 53 97 35 A5 54 42 79 27 Postcard 35 30 54 19 11 x 17" 106 94 166 58 8.5 x 14" 81 76 136 43 8.5 x 13" 81 70 126 43 8.5 x 11" 81 58 106 43 When the paper feed position is 8.
14 Appendix Fit to Cut Sheet Paper Size Note Portrait Landscape Characters Lines Characters Lines A3 116 99 165 70 B4 101 85 143 60 A4 82 70 116 49 B5 71 60 101 42 A5 58 49 82 34 Postcard 39 34 58 23 11 x 17" 110 102 170 66 8.5 x 14" 85 84 140 51 8.5 x 13" 85 78 130 51 8.5 x 11" 85 66 110 51 • The values are based on 10-cpi character pitch and 6-lpi line pitch. • Some paper sizes may not be available depending on your hardware configuration.
PDF Direct Print PDF Direct Print PDF Direct Print is a feature that prints PDF files by directly using the lpr command instead of a print driver. When this feature is used, the following items will be printed based on the settings of [PDF] under [Print Mode].
14 Appendix Setting Item Layout Item Number 405 Value Sets the layout for printing. [0] (Default) : Auto % [1] : Booklet [2] : 2-up [3] : 4-up [4] : 100% (size-by-size) The [Auto %] setting automatically calculates the largest magnification possible to fit to the output paper size. The [Booklet] setting prints the images side by side, on both sides of each page, in the correct order to make a booklet based on the layout of the original PDF file.
PCL Emulation PCL Emulation Emulation This section describes the printer language emulations available on the machine. Print data conforms to certain rules (grammars). These rules (grammars) are called printer languages. The machine supports two types of printer languages: a page description language, which is used to create images on a page-by-page basis, and an emulation, which is used to achieve the print results similar to those of other printers.
14 Appendix Fonts Available fonts The following fonts can be used for PCL emulation: Alphanumeric fonts 544 • CG Times • Univers Bold Condensed • CG Times Italic • Univers Bold Condensed Italic • CG Times Bold • Antique Olive • CG Times Italic Bold • Antique Olive Italic • Univers Medium • Antique Olive Bold • Univers Medium Italic • CG Omega • Univers Bold • CG Omega Italic • Univers Italic Bold • CG Omega Bold • Univers Medium Condensed • CG Omega Bold Italic • Univers Medium Condense
PCL Emulation • Line Printer • ITC Avant Garde Book Oblique • Times Roman • ITC Avant Garde Demi • Times Italic • ITC Avant Garde Demi Oblique • Times Bold • ITC Zapf Chancery Medium Italic • Times Bold Italic • ITC Zapf Dingbats • Helvetica • OCR-B Font Caching To ensure hi-speed printing, outline fonts of up to a certain size are cached. Outline fonts are converted into bitmap data temporarily and then printed. To minimize this processing time, the processed bitmap data is saved in the memory.
14 Appendix Parameter Paper tray Item No. 201 Value Sets the paper tray to be used for printing. [0] (Default) : Auto [1] : Tray 1 [2] : Tray 2 [3] : Tray 3 [4] : Tray 4 [5] : Tray 5 [6] : Tray 6 (HCF B1) Note • When Trays 1 to 4, Tray 6 is selected, the paper size is determined by the size of paper loaded in the tray, and thus [Paper Size] cannot be set.
PCL Emulation Parameter 2 Sided printing Item No. 206 Value Sets the 2 sided printing.
14 Appendix Parameter Default font Item No.
PCL Emulation Parameter Symbol set Item No. 208 Value [0] (Default) [1] [2] [3] [4] [5] [6] [7] [8] [9] [10] [11] [12] [13] [14] [15] [16] [17] : Roman 8 : ISO 8859-1 Latin 1 : ISO 8859-2 Latin 2 : ISO 8859-9 Latin 5 : ISO 8859-10 Latin 6 : PC-8 : PC-8 DN : PC-775 : PC-850 : PC-852 : PC-1004 (OS/2) : PC Turkish : Windows 3.1 Latin 1 : Windows 3.1 Latin 2 : Windows 3.
14 Appendix Parameter Item No. Value Binding 217 Sets binding when printing 2 sided. You can select [LEF] or [SEF] for 2 sided printing. Select according to the edge to be bound. Unifies the leading direction of the image on the front and rear sides of the paper at the long edge of the paper for LEF and at the short edge of the paper for SEF. [0] (Default) : LEF [1] : SEF Line termination 218 Sets line termination processing.
HP-GL/2 Emulation HP-GL/2 Emulation Emulation This section describes the printer language emulations available on the machine. Print data conforms to certain rules (grammars). These rules (grammars) are called printer languages. The machine supports two types of printer languages: a page description language, which is used to create images on a page-by-page basis, and an emulation, which is used to achieve the print results similar to those of other printers.
14 Appendix Font Caching To ensure hi-speed printing, outline fonts of up to a certain size are cached. Outline fonts are converted into bitmap data temporarily and then printed. To minimize this processing time, the processed bitmap data is saved in the memory. This process is called font caching. The saved bitmap data is deleted when you turn the machine off or reset it. For the PCL emulation mode, data other than that being processed is not saved.
HP-GL/2 Emulation Paper Margin [Paper size] is set to [A Size] by factory default. If the print data is larger than the active coordinates area, the machine prints the data on the next larger A series paper (for example, the next larger size of A4 is A3). When you set the paper margins, however, the active coordinates area is determined by subtracting the area set in paper margins from the active coordinates area obtained in the area determination mode.
14 Appendix Parameter Paper size Item No. Value 102 Sets the default paper size. Only available when [Paper tray] is set to [Auto] or [Tray 5]. Only cut sheet can be set. [3] : A3 [4] (Default) : A4 [5] : A5 [14] : B4 [15] : B5 [99] : Auto [101] (Default) : A Size Note • When Trays 1 to 4, Tray 6 is selected, [Paper size] cannot be set. The paper size loaded in the specified tray is displayed.
HP-GL/2 Emulation Parameter Item No. Value Output destination 109 Sets the output tray for the printouts. [0] (Default) : Right Top Tray [1] : Left Top Tray [80] : Right Middle Tray or Center Tray 2 sided printing 110 Sets 2 sided printing. [0] (Default) : None [1] : Head to head [2] : Head to toe Alphanumeric fonts 112 Sets the font for single-byte characters. Position adjustment For more information on fonts, refer to "Internal Fonts" (P.520).
14 Appendix Parameter Print control Item No. 150 (HP-GL mode) Value Selects a graphics language. This setting affects to IW, OW, and UC of HPGL/2 commands. [0] (Default) : HP-GL [1] : HP-GL/2 Note 151 (Hard clip) • To print HP-GL/2 command that does not include BP command, select [HPGL/2]. Sets the size of hard clip area. In HP-GL mode, the plottable area is determined in line with the paper size, apart from the printable area.
HP-GL/2 Emulation Parameter Print control Item No. Value 159 (Scaling) Sets whether the original size is enlarged or reduced so that the document size fits the paper size. [0] : OFF [1] (Default) : ON 160 (Scaling mode) Selects the document size for auto scaling: A series paper (A0, A1, A2, A3, A4, and A6) or the active coordinate area which is determined accordance with the setting selected in [Area Determination Mode].
14 Appendix Parameter 180 degree rotation Pen attributes Item No. 168 800-815 (Pen width) (No. 0-No.15) Value Specify whether or not to rotate landscape documents in 180 degrees. [0] (Default) : Off [3] : On Set the width (thickness of the line) of the 16 pens (No. 00 to 15). You can set the width from 0.0 to 25.5 mm in 0.1 mm increments. No. 00 denotes Item No. 800. [0] - [255] (Default: 3) : 0 to 25.
HP-GL/2 Emulation Parameter Pen attributes Item No. Value 900-915 (Pen intersects) (No. 0-No.15) Set the process for when pens' lines intersect for 16 pens (No. 00 to 15). No. 00 denotes Item No. 900. [0] (Default) : None [1] : Intersect [2] : Round [3] : Cut [None] [Intersect] [Round] [Cut] Note • [None] is suitable for drafts because it takes shortest processing time. • If a symbol is set by symbol command, the link process is not executed.
14 Appendix Paper Defines a size same as the paper size as the hard clip area. However, the area that allows actual printing is within the printable area. The hard clip area can be set either with HP-GL emulation mode settings or by the specified hard clip command "&I". The following coordinate values present an example of when the origin is set at the lower left (Auto Layout in HP-GL/2) of A3 sheet.
HP-GL/2 Emulation Width YU Top-right X, Top-right Y Short-side Height Long-side Physical paper size XR Printable Area Bottom-left X, Bottom-left Y (0, 0) Paper size Paper Length (1/7200 inch) X Axis Y Axis Width Height Coordinate Value (1/7200 inch) Margin Top-right Edge Printable Area Bottom left X Bottom left Y Long Side Short Side Topright X Margin Topright Y XR YU A3 84168 119052 1260 1260 81648 116532 82908 117792 1260 1260 A4 59508 84168 1260 1260 56988 81648
14 Appendix Auto Layout This section explains Auto Layout. What is Auto Layout? Auto Layout is a function that evaluates document size using the HP-GL data entered from a host system and enlarges or reduces the document size corresponding to the paper size so that data plotted is placed in the center of the paper. Using the Auto Scaling/Auto Layout function enables you to print a document in the HP-GL mode without concern for document size and origin position.
HP-GL/2 Emulation • IW The area specified by the last IW command in the data becomes the active coordinates area. If there are no IW commands in the data, the active coordinates area is determined by Adapted. • IP The coordinates encompassing all areas specified by IP commands in the data becomes the active coordinates area. If there are no IP commands in the data, the active coordinates area is determined by Adapted.
14 Appendix • If it is a Paper Size Set the document size from the obtained active coordinates area and the origin point setting. The document size can be selected from six sizes of A series paper (A0, A1, A2, A3, A4, or A5). How to Determine Document Size The document size is determined by comparing with the hard clip area of each paper size based on the active coordinates area obtained in the scaling mode, paper margin, and area determination mode.
HP-GL/2 Emulation The active coordinates area obtained in step 2 is -8474,-6013,8474,6013. 3) The value set in paper margins (10 mm = 400 plotter units) is subtracted from the active coordinates area obtained in step 2. The active coordinates area obtained in step 3 is -8074,-5613,8074,5613. 4) As the active coordinates area obtained in step 3 exceeds the A4 size and is A3 size, the document size is determined to be A3.
14 Appendix Note • To activate scaling, set the scaling to ON on the [HP-GL/2 - Programming] screen. If it is set to OFF, it is plotted at the same scale (100%). If the Document Size is Auto and the Scaling Mode is Paper Size The hard clip setting is inactive. The hard clip area is always the paper's hard clip area. • If the document size = paper size, it plots at the same scale (100%). • If the document size > paper size, it plots at a reduced scale.
HP-GL/2 Emulation Document: Auto, Coordinate Origin: 0 Degrees, Scaling Mode: Paper Size, Scaling: ON Print Area Document Size Paper Size Document: Auto, Coordinate Origin: 0 Degrees, Scaling Mode: Paper Size, Scaling: OFF Print Area Document Size Paper Size Document: Auto, Coordinate Origin: 0 Degrees, Scaling Mode: Active Coordinate Area, Scaling: ON Print Area Active Coordinate Area determined by entered data Paper Size 567
14 Appendix Document: Auto, Coordinate Origin: 0 Degrees, Scaling Mode: Active Coordinate Area, Scaling: OFF Print Area Active Coordinate Area determined by entered data 568 Paper Size
Notes and Restrictions Notes and Restrictions This section describes the notes and restrictions to observe when using the machine. Notes and Restrictions on the Use of the Machine Notes on Switching Off the Main Power and Power Power off processing is performed internally on the machine for a while after the power is switched off. Therefore, do not switch the main power off immediately after switching the power off.
14 Appendix Restrictions on Method of Recipient Specification • The [New Recipients] and [Redial List] buttons may not be displayed when you specify a recipient for fax/Internet fax/e-mail transmission if the method of recipient specification is restricted in the System Administration mode. In this case, you cannot use the numeric keypad either. Consequently, the recipients you can specify are limited to those who are registered on the Address Book.
Notes and Restrictions - The [Media Print -Text] and [Media Print - Photos] buttons on the [Home] screen The [Store to USB] button on the [Home] screen The [Job Flow Sheets] and [Web Applications] buttons on the [Home] screen A custom button to which the Job Flow feature is assigned Address Book for the Fax/Internet Fax, E-mail, and Scan to PC services Buttons that cannot be selected The [Language] button on the [Home] screen The [Screen Brightness] button on the [Home] screen The use of a scrolling bar w
14 Appendix Output Color When you select [Auto Detect] in [Output Color] for a copy job or select [Color] in [Output Color] for a print job, the machine may consume yellow, magenta, and cyan toner cartridges and drum cartridges even when your document is black and white.
Notes and Restrictions The information displayed such as a paper size specified for the paper tray or the remaining amount is detected before the Power Saver mode. If you change the paper size or remaining amount during the Power Saver mode, it takes a few seconds for the change to be updated on the screen. • Exiting the Power Saver mode activates the entire machine when Copy, Simple Copy, or Stored Programming is set as the default screen on the touch screen.
14 Appendix ID Card Copy • The machine does not shift the ID card image to the center of the output in any magnification ratio and image size you specified. • When the reduced size is specified to copy an ID card, the machine may copy the ID card in a different orientation from the original orientation depending on the magnification ratio specified. Notes and Restrictions on the Use of the Print Feature Output of Long Feed Documents The output of long feed documents is not supported.
Notes and Restrictions • A job was terminated (If data cannot be written to the print page buffer, the job including that page is terminated). Printing from a USB Memory Device • You can use a USB host adapter to print from your USB memory device or via your USB cable (as necessary), but the operation is not guaranteed. • Use USB 2.0 compliant memory devices only.
14 Appendix When you use an XPS-compliant driver, make sure in advance that the machine as the output destination supports XPS printing. When you use an XPS-compliant driver on machines that do not support XPS printing, the print result may be not what was expected. Note • XPS stands for XML Paper Specification. ThinPrint • To install "ThinPrint .print" to Windows Server 2003 or Windows Server 2008, a ".print Application Server Engine" license is required.
Notes and Restrictions Restriction on Scanning Capacity The maximum scanning capacity for one page is 297 x 432 mm. For standard sizes, A3 or 11 x 17 inches. Number of Sheets for Scanning (for Folder) A maximum of 999 pages can be scanned for folders at one time. The number of pages may differ depending on the file size and resolution. Store to USB • You cannot use this service on job flows (whose Target is Scan Jobs or Folder). • The USB 2.0 compliant memory device is supported.
14 Appendix Network Reference on SMB Environment • If you configure more than 256 shared resources other than shared folders (such as shared printers) when using Windows 2000, Windows XP, Windows Server 2003, Windows Vista, or Windows 7, shared resources other than shared folders may be displayed in the shared folder list. • Names such as workgroup names, server names, and shared names on the network may not be displayed alphabetically on the list.
Notes and Restrictions Compression Format of Scanned Images • You cannot retrieve grayscale or color images in uncompressed (Raw) format. • JBIG2 compression of PDF is supported. Preview of Scan File • If [MRC High Compression] is set to [On] under [File Format], preview cannot be displayed. • If you select [Specific Color] for [File Format], preview cannot be displayed. • If a preview image is not what you expected, cancel the job, configure the settings, and then scan the document again.
14 Appendix Split Files You cannot select [Single File for Each Page] when using the Store to Folder or Job Flow feature. Thumbnail View Files in a folder may not be displayed in thumbnail view in the following cases. In those cases, display them in list view. - Some file is not displayed in thumbnail view even though it is stored in the folder. - Characters and images are not correctly displayed because they are scaled down from the actual sizes.
Notes and Restrictions • The Store to WSD feature requires the default scanner driver of Windows Vista or later. Setting items are different from those for the dedicated scanner driver. Notes and Restrictions on the Use of the Fax Feature Settings on Manual Fax Transmissions Manual fax transmissions are performed in accordance with the settings in [Fax Defaults]. If you change settings on the fax screen before the calling screen appears, the settings become effective.
14 Appendix • You can re-enter a recipient after entering the recipient to prevent sending a fax to a wrong address. • You cannot use address numbers to specify recipients for Broadcast Send, group dial numbers, the Address Book, and wildcards. Printer Lockout If the power is switched off when both [Set Lockout Duration] and [Allow User to Lock Out] are selected in [Printer Lockout], the manually configured [Lock Out Printer] setting is cleared.
Notes and Restrictions For more information on the Fax Gateway feature, refer to "4 Fax" > "About Internet Fax" > "Useful Features" > "Sending Internet Fax to regular fax machines via a relay station" in the User Guide. • [Original Size] on the [Layout Adjustment] screen When [TIFF-S] is selected for [Internet Fax Profile] on the [Fax/Internet Fax Options] screen, an Internet fax is sent in A4 even if a size larger than A4 is specified.
14 Appendix - When the transmission conditions are different for each address, set all addresses to the following settings. - Internet fax profile: TIFF-S - Transmission mode:G3 Auto - Read/delivery receipt:None E-mail Forwarding If the fax you received is a JBIG-compressed image, and if the Internet fax profile of the forwarding destination is set to TIFF-F, the machine converts the image into MH format when forwarding.
Notes and Restrictions Setting the System Environment for E-mail Service To send or receive e-mail, the system environment of the machine must be set for the E-mail service. Set up the system environment such as SMTP, POP3, and DNS servers, as required. Notes on Security E-mail uses the Internet, which is a network connecting computers worldwide, as its transmission path.
14 Appendix Folder Passcode • Communications and Information network Association of Japan (CIAJ) confirms the use of image-/tiff-fx. Notes and Restrictions when Connecting with Internet Service Provider This section describes notes and restrictions to observe when using features that transmit emails or Internet faxes using an Internet service provider (ISP).
Notes and Restrictions POP before SMTP : Plain and APOP Waiting time for POP authentication : cannot be changed Encryption communication (SSL) : supported • Receiving specifications Supported protocol : POP3 POP3 port number : 110 (default) Authentication method for POP3 : Plain and APOP E-mail processing after POP3 reception : deletes e-mail received from a server after reception. Settings to store e-mail on the server is not supported.
14 Appendix Notes and Restrictions on the Interrupt Mode If you press the button while printing, the machine temporarily stops printing and enters the Interrupt mode. Note • When [Resume by User] in "Resume Job After Print Error" (P.193) is selected, the machine will not temporarily stop printing even when the button is pressed. • However, if the machine is scanning a document while printing, the print job cannot be interrupted.
Notes and Restrictions Jobs can/cannot be executed during interruption are as follows: Job Instruction from the Control Panel*1 Job Execution Required O Required*3 O Printing of a document*4 instructed from the button > [Secure Print Jobs & More] Required O Fax transmission, Broadcast Send Required O Store for Poling Required O Required*3 O Required O Not required ∆ Required O Required*3 O Internet fax reception/Store Internet fax Local Folder Not required ∆ Forward
14 Appendix O : The job can be executed during the Interrupt mode. X : The job cannot be executed during the Interrupt mode. ∆ : The job can be accepted from a client or another machine, but the job cannot be executed during the Interrupt mode. *1 : The job instruction from the control panel is required/not required to execute the job.
Notes and Restrictions Notes and Restrictions when Operating from Computers Restrictions on Macintosh (standard) • In Macintosh environment, the Scan features using the Direct Fax feature and a TWAIN scanner driver cannot be used. • The print driver for Max OS X adopts the Plugin driver, which enables you to make the settings for the authentication information and to use the Secure Print feature. • In Macintosh environment, the Scan features using a TWAIN scanner driver cannot be used.
14 Appendix Notes and Restrictions on Job Flows Job Flows • If you transfer fax or Internet fax documents via SMB, FTP, or E-mail, the documents will be converted into the standard size (such as A4 and A3) and printed.
Notes and Restrictions is not reflected on the job flow created. To transmit to the changed address, you must directly correct the address registered on the job flow. Notes and Restrictions on the Security Features Encrypted Communication Encrypting HTTP communication enables you to encrypt communication data for IPP printing (SSL encrypted communication). The data is encrypted only on the network, but send data itself is not encrypted.
14 Appendix • The setting of subnet mask and gateway addresses may be required depending on the network environment. Consult your network administrator and configure the required settings. • When the port status is set to [Enabled], it may automatically switch to [Disabled] if the machine has insufficient memory. In this case, either set an unused port to [Disabled] or adjust the assigned memory size. • Adjust the receiving buffer size for SMB in [Receiving Buffer - SMB] according to usage.
Notes and Restrictions When you change a computer's IP address or a computer name, queries and cancel processes submitted from the machine are no longer executed correctly. Thus, turn the machine off and on when there is no print data in the receiving buffer. Note • From the control panel on the machine, you can cancel print jobs or force the machine to print the jobs remaining in the receiving buffer. For more information on the operation, refer to "11 Job Status" in the User Guide.
14 Appendix However, if the machine was turned off immediately after a computer instructed a print job, the job may remain on the computer. In this case, when the machine is turned on, the data stored on the computer is printed before any jobs instructed subsequently. • When [Receiving Buffer - LPD] is set to [Spool to Hard Disk] All print data spooled in the machine hard disk, including the data which is being printed, is saved.
Notes and Restrictions Changes the last character of the printer name to a number. If the same printer name with the last character changed already exists on the network, increases the changed number by one. If the printer name is changed, the previous printer name set before the change is displayed when browsing [Protocols] on the [Properties] tab of Dell Printer Configuration Web Tool.
14 Appendix - Bonjour • Some features of SMB are not supported (If you attempt to use services with a NetBIOS name, communication may not be available in some environment). • IPv6-in-IPv4-tunneling in the machine itself is not supported. Note • If [IP Mode] is set to [IPv6 Mode], the IPv6-inIPv4-tunneling cannot be performed. • If more than one router exist in the same subnet, a communication error may occur.
Notes and Restrictions • IPv6 addresses may not be correctly recorded on job logs. Use an IPv4 network for correct logging. • When searching a device outside the router via SMB, directly specify the address. Multicasting is supported only within a local link (FF02::1). • In an IPv6 environment without a DNS server, if a computer name is specified in the SMB server settings for SMB authentication, the authentication fails. Specify the IPv6 address directly for a computer name of the authentication server.
14 Appendix Using the Telephone This section describes how to use an external telephone connected to the machine with the Fax feature. Placing a Call The following describes how to place a call using the external telephone. To place a call, the following two methods can be used: • Dialing with the receiver lifted (off-hook dialing) • Dialing with the receiver resting in the cradle (on-hook dialing) Off-hook Dialing The following describes how to place a call with off-hook dialing.
Using the Telephone 1 On the [Home] screen, select [Fax/Internet Fax]. 2 Select [On-hook (Manual Send/Receive)] on the [More Options] screen. 3 Specify the call destination. • The call destination can be specified using the numeric keypad, address numbers, or onetouch buttons. The Address Book cannot be used. • The call destination can be specified also with the keyboard displayed on the screen. Note • To disconnect the call, select [Line Cut].
14 Appendix Activity Report You can print activity reports to check whether a transmission is successfully completed or not. In the report, a remote terminal name and a result or a status of each operation are recorded by outgoing and incoming transmission. For information on how to print the activity report, refer to "Print Reports" (P.86). Item Description No. The serial numbers for transmissions is shown. Doc.
Activity Report Item Pages Description "-" is shown when the number of pages is 0. Transmitting The number printed on the left side of the slash "/" indicates the number of pages that were successfully transmitted. The number printed on the right side of the slash "/" indicates the number of total pages. In Batch Send, the number of total pages is not shown. Receiving/Polling The number of pages that the machine successfully received is shown.
14 Appendix Item Status Description The result of the operation is indicated. Completed : The operation ended normally. Busy : The recipient is busy or did not answer. Auto Send : The document is being re-sent and the set resend times has not been exceeded. Canceled : The communication was terminated. Check Remote Station : An error caused by the recipient or the line during communication.
Index Index Numerics Annotations.................................................................163 Annotations - Comment Density ..............................166 1000BASE-T............................................................... 283 Annotations - Create Comments ..............................167 100BASE-TX .............................................................. 283 applicable lines............................................................516 10BASE-T................................
Billing Information..................................................... 101 connectivity.................................................................513 Block Inbound Faxes.................................................. 210 Constant Velocity Transport Glass..............................72 Block Unknown Fax Numbers................................... 210 consumables......................................................... 58, 154 Bonjour ..........................................................
Index Delay Start.................................................................. 247 E-mail Control............................................................216 Delay Start - Specific Time ....................................... 205 E-mail Encryption ......................................................337 Delete All Certificates/Initialize Settings ................. 140 E-mail notification .....................................................300 Delete All Data .................................
Finisher Adjustment .................................................. 139 HP-GL/2 Palette List ....................................................89 Finisher Top Cover .................................................... 502 HP-GL/2 Settings List ..................................................89 Finisher-B1 ............................................ 66, 68, 501, 506 HTTP ..........................................................................275 first copy output time ........................
Index J Login Credential to Access Destination....................200 Login to Local Accounts ............................................348 Job Complete Tone ................................................... 128 Login to Remote Accounts ........................................348 Job Completion Notice.............................................. 300 Login Type ..................................................................261 Job Counter Report ................................................
Microsoft Network ..................................................... 293 P Minimum Passcode Length....................................... 266 Mixed Size Originals..................................161, 199, 205 Pages per Side .............................................................162 Mixed Size Originals - 2 Sided Copy ........................ 165 paper color...................................................................132 Mixed Size Originals Scan Mode ..............................
Index PostScript Memory .................................................... 190 Receiving Buffer - IPP ................................................191 PostScript Paper Supply ............................................ 195 Receiving Buffer - LPD ..............................................191 power consumption ................................................... 512 Receiving Buffer - NetWare.......................................191 Power on Self Test ..........................................
Save in Private Charge Print...................................... 268 Skip Blank Pages ................................................ 205, 210 Save Undelivered Faxes ............................................. 207 Sleep Mode ...................................................................21 Saved Faxes - Auto Delete......................................... 208 smart card........................................................... 264, 266 Scan Ahead for Copy Job.................................
Index supported interfaces................................................... 283 U supported operating systems ..................................... 284 System Administration mode............................ 106, 109 unable to copy.............................................................390 System Administrator Login ID................................ 260 unable to print ............................................................394 System Administrator Meter (Copy Jobs) ................
X XPS Print Ticket Processing ......................................
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