Personal Computer User Manual

208 Troubleshooting
Troubleshooting Processors
CAUTION: Many repairs may only be done by a certified service technician. You
should only perform troubleshooting and simple repairs as authorized in your
product documentation, or as directed by the online or telephone service and
support team. Damage due to servicing that is not authorized by Dell is not covered
by your warranty. Read and follow the safety instructions that came with the
product.
1 Turn off the sled and attached peripherals.
2 Remove the sled from the server enclosure. See "Removing a Sled" on
page 133.
3 Remove the cooling shroud. See "Removing the Cooling Shroud" on
page 141.
4 Ensure that each heat sink is properly installed. See "Installing a Heat
Sink" on page 144.
5 Ensure that there is thermal grease on the heat sink and processor.
6 Ensure that each processor is properly installed. See "Installing a Processor"
on page 148.
7 Replace the cooling shroud. See "Installing the Cooling Shroud" on
page 142.
8 Reinstall the sled into the enclosure. See "Installing a Sled" on page 134.
9 Turn on the sled and attached peripherals.
10 If the problem persists, turn off the sled and attached peripherals.
11 Remove the sled from the enclosure. See "Removing a Sled" on page 133.
12 Remove the cooling shroud. See "Removing the Cooling Shroud" on
page 141.
13 Remove processor 2. See "Removing a Processor" on page 147.
14 Replace the cooling shroud. See "Installing the Cooling Shroud" on
page 142.
15 Reinstall the sled into the enclosure. See "Installing a Sled" on page 134.
16 Turn on the sled and attached peripherals.
If the problem persists, the processor is faulty. See "Getting Help" on
page 229.