Users Guide

contact-person [first <first-name>] last <last-name>
Dell(conf)#support-assist
Dell(conf-supportassist)#contact-person first john last doe
Dell(conf-supportassist-pers-john_doe)#
5 (Optional) Configure the name of the remote SupportAssist Server and move to SupportAssist Server
mode.
SUPPORTASSIST mode
server server-name
Dell(conf)#support-assist
Dell(conf-supportassist)#server default
Dell(conf-supportassist-serv-default)#
You can configure a maximum of two servers:
• default server
• custom user configured server
6 Enable all activities and servers for the SupportAssist service.
SUPPORTASSIST mode
enable all
Dell(conf)#support-assist
Dell(conf-supportassist)#enable all
7 Trigger an activity event immediately.
EXEC Privilege mode
support-assist activity {full-transfer} start now
Dell#support-assist activity full-transfer start now
Configuring SupportAssist Activity
SupportAssist Activity mode allows you to configure and view the action-manifest file for a specific activity.
To configure SupportAssist activity, use the following commands.
1 Move to the SupportAssist Activity mode for an activity. Allows you to configure customized details for a
specific activity.
SUPPORTASSIST mode
[no] activity {full-transfer}
Dell(conf-supportassist)#activity full-transfer
Dell(conf-supportassist-act-full-transfer)#
2 Copy an action-manifest file for an activity to the system.
SUPPORTASSIST ACTIVITY mode
SupportAssist 1095