Users Guide
[no] street-address {address1}[address2]…[address8]
Dell(conf-supportassist-cmpy-test)#street-address 123 Main Street
Dell(conf-supportassist-cmpy-test)#
4 Congure the territory and set the coverage for the company site.
SUPPORTASSIST COMPANY mode
[no] territory company-territory
Dell(conf-supportassist-cmpy-test)#territory IN
Dell(conf-supportassist-cmpy-test)#
Conguring SupportAssist Person
SupportAssist Person mode allows you to congure name, email addresses, phone, method and time zone for contacting the person.
SupportAssist Person congurations are optional for the SupportAssist service.
To congure SupportAssist person, use the following commands.
1 Congure the contact name for an individual.
SUPPORTASSIST mode
[no] contact-person [first <first-name>] last <last-name>
Dell(conf-supportassist)#contact-person first john last doe
Dell(conf-supportassist-pers-john_doe)#
2 Congure the email addresses to reach the contact person.
SUPPORTASSIST PERSON mode
[no] email-address primary email-address [alternate email-address]
Dell(conf-supportassist-pers-john_doe)#email-address primary jdoe@mycompany.com
Dell(conf-supportassist-pers-john_doe)#
3 Congure phone numbers of the contact person.
SUPPORTASSIST PERSON mode
[no] phone primary phone [alternate phone]
Dell(conf-supportassist-pers-john_doe)#phone primary +919999999999
Dell(conf-supportassist-pers-john_doe)#
4 Congure the preferred method for contacting the person.
SUPPORTASSIST PERSON mode
preferred-method {email | no-contact | phone]
Dell(conf-supportassist-pers-john_doe)#preferred-method email
Dell(conf-supportassist-pers-john_doe)#
5 Congure the time frame for contacting the person.
SUPPORTASSIST PERSON mode
[no] time-zone zone +-HH:MM[start-time HH:MM] [end-time HH:MM]
Dell(conf-supportassist-pers-john_doe)#time-zone zone +01:24 start-time 12:00 end-time 23:00
Dell(conf-supportassist-pers-john_doe)#
SupportAssist
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