Users Guide

When the system experiences a high temperature on any temperature sensor that exceeds the Critical threshold, a shutdown log event is
generated; for example:
Dell#Jun 18 01:57:03: %RPM1-P:CP %CHMGR-2-TEMP_SHUTDOWN_WARN: WARNING! linecard 11 temperature
is 110C; approaching shutdown threshold of 110C)
Dell#Jun 18 01:57:04: %RPM1-P:CP %CHMGR-0-TEMP_SHUTDOWN_WARN: linecard 11 temperature exceeded
or equal to shutdown temperature 110C; Unit will shutdown now.Power cycle the unit to power it
on.
The identity of the sensor which caused the shutdown can be determined by displaying the system log for temperature-crossing events
(show environment thermal-sensors command).
00:16:08: %SYSTEM:LP %CHMGR-0-TEMP_SHUTDOWN_WARN: Unit 0 a temperature sensor has exceeded its
critical shutdown temperature; Unit will shutdown now. Power cycle the unit to power it on.
After the system shuts down, it is not possible to operate the console until you reload (power cycle) the system.
NOTE: The systems fan trays and power supplies always blow air from the front (I/O side) to the back (Utility/power supply and
fan side) of the switch. Ensure the air ducts are clean and that all fans (system fans and power-supply fans) are working
correctly. Ensure that there are fan alarms, including fan-tray and power-supply fan alarms. Use the show alarms command to
display alarm information and the show environment command to display the current operational status of power supplies and
fan-tray components.
Troubleshooting Packet Loss
Use show hardware linecard commands to troubleshoot packet loss.
• show hardware linecard cpu data-plane statistics
• show hardware party-bus port {{0-7} | all} statistics
• show hardware linecard {0-2} drops unit {0-3} port {1-104}
• show hardware linecard {0-2} unit {0-3} {counters | details | port-stats [detail] | register |
execute-shell-cmd | ipmc-replication | table-dump}
• show hardware {layer2| layer3} {e.g. acl |in acl} linecard {0-2} port—set {0-3}
• show hardware layer3 qos linecard {0-2} port—set {0-3}
• show hardware ipv6 {e.g.-acl |in-acl} linecard {0-2} port—set {0-3}
• show hardware system-flow layer2 linecard {0-2} port—set {0-3} [counters]
• clear hardware linecard {0-2} counters
• clear hardware linecard {0-2} unit {0-3} counters
• clear hardware linecard {0-2} cpu data-plane statistics
• clear hardware party-bus port {{0-7} | all} statistics
• clear hardware cp cpu {data-plane | i2c | sata-interface} statistics
• clear hardware rp cpu {data-plane | i2c | sata-interface} statistics
• clear hardware sfm sfm-unit-num counters
• clear hardware cp-switch counters
Displaying Drop Counters
To display drop counters, use the show hardware linecard drops commands.
• Identify the line card, port pipe, and port that is experiencing internal drops.
show hardware linecard {0–2} drops [unit {0–3} [port {1–104}]]
• Display drop counters.
Debugging and Diagnostics
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