Administrator Guide

By default, the full transfer includes the core files. When you disable the core transfer activity, the full transfer excludes the core files.
SUPPORTASSIST ACTIVITY mode
[no] enable
Dell(conf-supportassist-act-full-transfer)#enable
Dell(conf-supportassist-act-full-transfer)#
Dell(conf-supportassist-act-core-transfer)#enable
Dell(conf-supportassist-act-core-transfer)#
Dell(conf-supportassist-act-event-transfer)#enable
Dell(conf-supportassist-act-event-transfer)#
Configuring SupportAssist Company
SupportAssist Company mode allows you to configure name, address and territory information of the company. SupportAssist Company
configurations are optional for the SupportAssist service.
To configure SupportAssist company, use the following commands.
1. Configure the contact information for the company.
SUPPORTASSIST mode
[no] contact-company name {company-name}[company-next-name] ... [company-next-name]
Dell(conf-supportassist)#contact-company name test
Dell(conf-supportassist-cmpy-test)#
2. Configure the address information for the company.
SUPPORTASSIST COMPANY mode
[no] address [city company-city] [{province | region | state} name] [country company-country]
[{postalcode | zipcode] company-code]
Dell(conf-supportassist-cmpy-test)#address city MyCity state MyState country MyCountry
Dell(conf-supportassist-cmpy-test)#
3. Configure the street address information for the company.
SUPPORTASSIST COMPANY mode
[no] street-address {address1}[address2]…[address8]
Dell(conf-supportassist-cmpy-test)#street-address 123 Main Street
Dell(conf-supportassist-cmpy-test)#
4. Configure the territory and set the coverage for the company site.
SUPPORTASSIST COMPANY mode
[no] territory company-territory
Dell(conf-supportassist-cmpy-test)#territory IN
Dell(conf-supportassist-cmpy-test)#
Configuring SupportAssist Person
SupportAssist Person mode allows you to configure name, email addresses, phone, method and time zone for contacting the person.
SupportAssist Person configurations are optional for the SupportAssist service.
To configure SupportAssist person, use the following commands.
1. Configure the contact name for an individual.
SUPPORTASSIST mode
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SupportAssist