User's Manual

Using the iKVM Module 271
In the OSCAR menu, the Dell CMC
connection is displaying a red X, and I
cannot connect to the CMC.
There are two possible causes:
The Dell CMC console has been
disabled. In this case, you can enable it
using either the CMC Web interface or
RACADM.
To enable the Dell CMC console using
the Web interface:
1 Log in to the CMC Web interface.
2 Select iKVM in the system tree.
3 Click the Setup tab.
4 Select the Allow access to CMC CLI
from iKVM
check box.
5 Click Apply to save the setting.
To enable the Dell CMC connection
using RACADM, open a Telnet/SSH text
console to the CMC, log in, and type:
racadm config -g cfgKVMInfo -
o cfgKVMAccessToCMCEnable 1
The CMC is unavailable because it is
initializing, switching over to the standby
CMC, or reprogramming. In this case,
simply wait until the CMC finishes
initializing.
The slot name for a server is displayed as
"Initializing" in OSCAR, and I cannot
select it.
Either the server is initializing or the
iDRAC on that server failed initialization.
First, wait 60 seconds. If the server is still
initializing, the slot name will appear as
soon as initialization is complete, and you
can select the server.
If, after 60 seconds, OSCAR still indicates
that the slot is initializing, remove and
then re-insert the server in the chassis.
This action will allow iDRAC to re-
initialize.
Table 9-6. Troubleshooting iKVM (continued)
Problem Likely Cause and Solution