User's Manual

Troubleshooting and Recovery 333
5 The CMC automatically fails over to the redundant module, and that
module now becomes active. Log into the active CMC using the default
administrator username of
root and password of calvin, and restore any
necessary user account settings. The existing accounts and passwords are
not disabled and are still active.
After you have completed any account updates, remove the 2-pin jumper and
replace the jumper plug.
NOTE: Make sure the CMC module is in a passive state before you begin.
1 Press in the CMC release latch on the handle and rotate the handle away
from the module front panel. Slide the CMC module out of the enclosure.
2 Remove the 2-pin jumper and replace the jumper plug.
3 Slide the CMC module into the enclosure. Reattach any cables that were
disconnected.
Troubleshooting Alerting
Use the CMC log and the trace log to troubleshoot CMC alerts. The success
or failure of each e-mail and/or SNMP trap delivery attempt is logged into the
CMC log. Additional information describing the particular error is logged in
the trace log. However, since SNMP does not confirm delivery of traps, use a
network analyzer or a tool such as Microsoft’s snmputil to trace the packets
on the managed system.
You can configure SNMP alerts using the Web interface. For information, see
"Configuring SNMP Alerts" on page 298.